Customer Service Analyst
Pearson job in Little Rock, AR
Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson Virtual Schools employees and customers with exceptional support and training. All members of the School Support Help Desk Team help facilitate the ability of school-based employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous, and complete support for all school-based staff, corporate staff, and customers, by handling inbound calls to the School Support Help Desk and assisting our staff and customers to evolve their understanding of our program and Education Management Systems. The Part-Time Customer Service Analyst will be responsible for answering inbound calls throughout their 5-hour, daily shift (25 hours/week) which will occur during the normal operating hours of 8:00 am EST - 6:00 pm EST. Calls often require research and follow up to fully resolve the issue. Research is aided by prior experience, Salesforce call flows, Connexus Help, Guides, and other materials. The Part-Time Customer Service Analyst is responsible and held accountable for finding answers to callers' questions and facilitating resolution of an issue. We cover a wide range of issues to be handled, including, but not limited to, Pearson Virtual Schools, school year cycle, data, and school procedures. The Part-Time Customer Service Analyst will take on various other tasks as assigned by Leadership.
**Responsibilities:**
+ Handle inbound calls professionally, accurately, consistently, and efficiently
+ Work to problem solve issues that are called in or assigned, until the issue is resolved
+ Transfer inbound calls to the appropriate staff when applicable
+ Work with IssueAware tickets (those assigned and those created), Salesforce, and other programs as needed to track and resolve issues
+ Develop and maintain an in-depth expertise in Connexus, Pearson Connexus, third party resources, and school year cycle tasks to support teachers and school staff
+ Complete various projects such as meeting presentations or customer service training reviews as defined by Leadership
+ Work collaboratively as a member of the Customer Support team, with schools and other corporate departments such as Instructional Program Development, Connexus Management, Software Development, and Operations Departments
**Qualifications:**
+ Degree in Education, Education Technology, or a related field required - Prior Experience with Pearson Virtual Schools can substitute for this requirement
+ Prior experience working within a Pearson Virtual Schools supported school or program
+ Familiarity with the Learning Management Systems (Pearson Connexus, or GradPoint)
+ Exceptional phone manners and customer-service skills
+ Clear verbal and written communications
+ Effective and consistent interpersonal skills
+ Positive attitude with a customer-focused approach
+ High degree of adaptability and flexibility
+ Commitment to a regular schedule of a 5-hour shift during normal operating hours from 8:00 am EST - 6:00 pm EST following break protocols as outlined by the employee handbook.
+ Demonstrated ability to work well in fast-paced environment
+ Ability to multi-task and respond to change
+ Team player track record and commitment to a group-oriented approach
+ Technologically proficient (especially with Microsoft OS, MS Office, and Google Applications)
+ Help Desk queue agent experience is preferred
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location.
The part-time salary range is between $26,400 - $28,100. This position is not bonus eligible, and information on benefits offered ishere.
Applications will be accepted through 24th December 2025. This window may be extended depending on business needs.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Infrastructure and Cloud Operations
**Job Family:** TECHNOLOGY
**Organization:** Virtual Learning
**Schedule:** PART\_TIME
**Workplace Type:** Remote
**Req ID:** 21075
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Senior Product Manager
Pearson job in Little Rock, AR
At Pearson, we are committed to helping people make progress in their lives through learning. We create innovative and accessible educational products and services that foster personal and professional growth. We are looking for a passionate and skilled Sr. Product Manager to join our team and drive the development of cutting-edge educational products.
**About the Job:**
We embrace the SVPG Product Operating Model by empowering our product teams to solve hard problems - customer problems and business problems - in ways that our customers love yet work for our business. Our product teams are cross-functional, durable and generally comprised of a product manager, product design, tech lead and a program manager (4-in-a-box model).
We staff our product teams with the skills necessary to come up with effective solutions that are valuable (our customers choose to buy or use), viable (the solution works within the many constraints of the business), usable (the user can figure out how to use) and feasible (our engineers have the skills and technology to implement).
While the product designer is accountable for ensuring the solution is usable, and the engineers are accountable for ensuring the solution is feasible, the product manager is accountable for ensuring the solution is both valuable and viable.
This means that the product manager must contribute to their product team a solid knowledge of the various constraints of the business such as from marketing, sales, support, finance, legal and privacy. The product manager must also contribute a deep knowledge of our users and customers, and data about how our customers engage with our products. Finally, the product manager is expected to track industry trends and the competitive landscape as they pertain to their product.
While each member of the product team may be accountable for a specific risk, we look for product managers that understand that consistent innovation is the result of each member of the product team contributing their passion and their ideas. The product manager must collaborate closely with their product designer and engineers to discover effective solutions and then work together to deliver those solutions to market.
While we empower our product teams to figure out the best solutions to the problems that need to be solved, we also hold those teams accountable to the results. Shipping is necessary, but not sufficient. We look for product managers that are not afraid of signing up for results, even when this means they have to work through others to achieve the necessary results.
This job, as with the other roles on the product team, is an individual contributor role. You will need to be able to influence your teammates, as well as colleagues, stakeholders, and key executives, through your use of data and logic.
**Necessary Qualifications:**
+ Bachelor's degree or equivalent practical experience
+ Demonstrated understanding of the techniques and methods of modern product discovery and product delivery
+ Proven track record over multiple years as an individual contributor product manager responsible for value and viability of solutions
+ Demonstrated ability to learn multiple functional areas of business - engineering, design, finance, sales, or marketing
+ Demonstrated ability to figure out solutions to hard problems with many constraints, using sound judgement to assess risks, and to lay out your argument in a well-structured, data-informed, written narrative
+ Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:
The minimum full-time salary range is between $130,000 - $170,000.
This position is eligible to participate in an annual incentive program, and information on benefits offered is here.
Applications will be accepted through December 19th. This window may be extended depending on business needs.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Product Management
**Job Family:** PRODUCT
**Organization:** Higher Education
**Schedule:** FULL\_TIME
**Workplace Type:** Remote
**Req ID:** 20635
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Teacher at Dickinson Avenue Elementary School
East Northport, NY job
Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. Whether it's KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it-in neighborhoods, at work, and in schools nationwide.
When you join Champions, you'll be supporting hardworking families and elementary-aged kids during out-of-school time, on school grounds. Whether you're partnering with administrators to bring our programs to their district, or buddying up with students to aim higher, think bigger, and never give up, you'll be leading the way toward inspired learning.
When you join our team as a Teacher you will:
Lead, coach and mentor less experienced teachers in your classroom; model behaviors and provide feedback
Implement KinderCare's curriculum in a way that is consistent with the unique needs of each child
Create a safe, nurturing environment where children can play and learn
Partner and connect with parents, with a shared desire to provide the best care and education for their children
Support your center's success; partner with center staff and leadership to achieve goals around enrollment, accreditation, and engagement
Cultivate positive relationships with families, teachers, state licensing authorities, community contacts and corporate partners
Required Skills and Experience:
Outstanding customer service skills, strong organizational skills, and the ability to multi-task and handle multiple situations effectively
Possess active Child Development Associate (CDA) Credential or meet NAEYC candidacy requirements
Approved state trainer (preferred)
2-3 years Early Childhood Education Experience (preferred)
Bachelor's degree in Early Childhood Education (preferred)
Meet state specific qualifications for the role or willingness to obtain
CPR and First Aid Certification or willingness to obtain
Physically able to lift a minimum of 40 pounds, and work indoors or outdoors
Able to assume postures in low levels to allow physical and visual contact with children, see and hear well enough to keep children safe, and engage in physical activity with children
Read, write, understand, and speak English to communicate with children and their parents in English
Range of pay $17.00 - $22.35 Hourly
Our benefits meet you where you are. We're here to help our employees navigate the integration of work and life:
- Know your whole family is supported with discounted child care benefits.
- Breathe easy with medical, dental, and vision benefits for your family (and pets, too!).
- Feel supported in your mental health and personal growth with employee assistance programs.
- Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones.
- … and much more.
We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we're matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you'll help bring this mission to life by building community and delivering exceptional experiences. And if you're anything like us, you'll come for the work, and stay for the people.
KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.
Job Posting End Date : 2025-12-25
Radiation Therapist - Radiation Oncology (Per Diem)
Plattsburgh, NY job
Champlain Valley Physicians Hospital (CVPH), part of University of Vermont Health, is seeking a Per Diem Radiation Therapist to join our Radiation Oncology team within the FitzPatrick Cancer Center. This role supports daily radiation therapy delivery using advanced technology in a compassionate, patient-focused setting.
Responsibilities: Administer radiation treatments; perform simulations and field localization; maintain accurate records and safety standards; assist with billing/authorization tasks; support patient education and collaborate with oncology clinicians.
Minimum 3 shifts per month + 1 holiday per year.
Requirements: AMA-accredited Radiation Therapy degree (Associate required; Bachelor's preferred), ARRT certification, active NYS license (or ability to obtain), prior radiation oncology experience, and excellent communication with patients and care teams.
Why CVPH: Flexible per diem scheduling, competitive pay, strong community impact, and a scenic location near Lake Champlain and the Adirondacks.
MDS Coordinator, RN
Scarborough, ME job
Overview: At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve. Responsibilities: In this role, you will play a key role in meeting Genesis business objectives by ensuring the appropriate reimbursement for patient care services. You will participate in the Patient Assessment Process through completion of items on the MDS and the accompanying Care Area Assessments (CAAs).
Assist in the development individualized patient care plans, identify patient needs and projected outcomes as required by Federal and State regulations.
Contribute to the nursing center interdisciplinary Resident Assessment Instrument (RAI) process while following RAI guidelines for completion, computer encoding and electronic transmission of the MDS.
Identify changes in patient condition in conjunction with the interdisciplinary team and coordinate scheduling and completion of indicated assessments.
Assist with Activities of Daily Living training for new hires and through ongoing continuing education to existing staff.
Attend educational programs to maintain knowledge with current RAI/Prospective Payment System regulations. Qualifications: *Must be a Registered Nurse currently licensed by the state and in good standing.
*Previous experience in a hospital, long-term facility, or other healthcare related facility is required.
*Prior experience completing MDSs and Care Plans is required
*Must be knowledgeable of general, rehabilitative and restorative nursing and medical practices and procedures and laws, regulations and guidelines governing long-term care. Benefits:
*Variable compensation plans
*Tuition, Travel, and Wireless Service Discounts
*Employee Assistance Program to support mental health
*Employee Foundation to financially assist through unforeseen hardships
*Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
*Free 24/7 virtual health care provided by licensed doctors for all Anthem medically-enrolled employees and their immediate family members
*On-Demand Pay Program that allows for instant access to a portion of the money you've already earned
We also offer several voluntary insurances such as:
*Pet Insurance
*Term and Whole Life Insurance
*Short-term Disability
*Hospital Indemnity
*Personal Accident
*Critical Illness
*Cancer Coverage
Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.
Posted Salary Range: USD $40.00 - USD $47.50 /Hr.
Auto-ApplyRegistered Nurse - Inpatient Pediatrics
Burlington, VT job
Unit Description: Inpatient Pediatrics at UVMMC is a 20-bed unit serving patients aged day 1 to 18 years and covers 24 specialties. It is the only inpatient pediatric unit in the state of Vermont and upstate New York, is part of University of Vermont Children's Hospital, and partners with the Children's Miracle Network.
On-call: Not required.
Links: Learn more about University of Vermont Children's Hospital here: ****************************************************************************
Requirements:
Current RN licensure or compact licensure recognized by the State of Vermont required.
ADN required, BSN preferred.
Appropriate experience in specific clinical area. Varies by unit.
Our Total Rewards Package includes:
Health Care (Medical, Dental, Vision)
Flexible Spending Account
Retirement Benefits (403b)
Insurance Benefits (Life, Long-Term, Short-Term)
Paid time Time Off
Joining our team has its perks:
We encourage professional growth and development
We ensure our nurses are truly happy and feel valued
We offer structured preceptorships and continuing education
We are committed to great patient ratios
Our team culture is unlike what you'll find at other hospitals
We've made significant investments in safe patient handling and mobility equipment
Nurses truly have a voice here through our shared governance
About the Area
Located in Burlington, the cultural hub of Vermont, you'll find all of the amenities of the best small cities, alongside the very best skiing and riding in the east (with six ski resorts within an hour of downtown). In Burlington, everyone can truly find what they're looking for to unwind; from Nordic skiing to mountain biking to backcountry touring.
Burlington has a robust food and music scene, with entertainment options for all ages. Designated the "Healthiest City in the USA" by the US Centers for Disease Control and Prevention. Burlington ranked highest in exercise, and among the lowest in obesity, diabetes and other indicators of ill health.
We offer a quality of life that is second to none in Burlington, the cultural hub of Vermont. With exciting signing incentives and relocation assistance, moving to Vermont has never been an easier decision.
Registered Nurse - Med/Surg
Elizabethtown, NY job
The Registered Professional Nurse is responsible for the management of patient care, utilizing the nursing process to access, plan, implement and evaluate patient outcomes on the Inpatient Unit. Qualifications / Job Requirements:Education / Skills Required:• Graduate of an accredited nursing education program and holds a current license as a Registered Professional Nurse in NYS.• Previous experience as a Registered Professional Nurse preferred.• Must possess a high level of interpersonal skills to interact with patients, patient's families, staff and management.• Must be highly motivated, able to work outside the normal working hours as volume demands.• As applicable, the individual has training, competency in attending to the special needs and/or behavior appropriate to the age of the patients for which care is being given.• Must possess the ability to collaborate with other health personnel.• Must have strong organizational skills
Requirements:
Current RN licensure recognized by the State of New York required.
Appropriate experience in specific clinical area. Varies by unit.
Our Total Rewards Package includes:
Health Care (Medical, Dental, Vision)
Flexible Spending Account
Retirement Benefits (403b)
Insurance Benefits (Life, Long-Term, Short-Term)
Paid time Time Off
Joining our team has its perks:
We encourage professional growth and development
We ensure our nurses are truly happy and feel valued
We offer structured preceptorships and continuing education
We are committed to great patient ratios
Our team culture is unlike what you'll find at other hospitals
We've made significant investments in safe patient handling and mobility equipment
Nurses truly have a voice here through our shared governance
About the Area:
Elizabethtown, New York is a quaint, historic town in Essex County surrounded by the beautiful Adirondack Mountains and Lake Champlain. The area offers small town charm, recreational activities, and easy access to many area attractions.
Whether you are looking for adventure, escape, or spectacular scenery, you will find it in the Adirondacks. New York State's highest peaks have long been a draw for athletes, nature lovers and artists. Nearby Lake Champlain and the rolling Adirondack foothills offer scenic vistas and family-owned farms, in addition to sailing and paddling. To the west is Lake Placid, host of the 1980 Olympic Games and, more recently, the 2023 FISU World University Games. This focal point of upstate New York boasts amazing restaurants, premier shopping, and relaxing spas.
Elizabethtown is nestled between the Adirondack High Peaks and Lake Champlain. It is a family-friendly community with easy access to outdoor activities and nearby attractions. Hiking, cycling, and mountain biking; downhill, cross-country and backcountry skiing; rock and ice climbing; paddling, sailing and more are just minutes from your door.
With exciting relocation and signing incentives and assistance, moving to upstate New York has never been an easier decision.
Radiation Therapist - Per Diem
Malone, NY job
Provides radiation therapy to patients as prescribed by physician according to established standards and practice. Provides accurate billing and documentation to support the billing. The Radiation Therapist is required to provide the best quality of care with the resources available to them, including making clinical decisions during image registration for the best possible treatment accuracy. The Radiation Therapist may be asked to participate in problem solving discussions regarding patient care or specialized treatment techniques. Reports to Lead Radiation Therapist and Radiation Oncology Practice Supervisor.
QUALIFICATIONS:
Education:
Graduate of an accredited Radiation Therapy program bachelor's degree preferred.
Required Certification/Licensure: Must be a member in good standing of the American Registry of Radiologic Technologists and currently licensed or licensure eligible as a Radiation Therapist in the State of New York.
Experience:
Clinical experience in radiation therapy preferred.
Knowledge/Special Skills:
• Knowledge of Radiation Therapy treatment practices, use of specialized equipment.
• Demonstrated knowledge of radiation therapy equipment and techniques.
• Demonstrated experience with sophisticated radiation therapy techniques.
New Graduate Nurse Residency - Vermont & New York Winter/Spring '26 Cohort
Burlington, VT job
Nurse Residency Programs across the health partners are designed to provide new nurses with the knowledge, skills, and critical behaviors needed to be successful starting their new career. Newly graduated nurses will engage with experienced nurses, nurse educators, and subject matter experts in a series of classes, hands on skills sessions, and precepted clinical experiences in order to be able to safely and confidently provide quality care to patients. Clinical preceptors will facilitate patient care experiences and provide direct supervision of care as you demonstrate skills and behaviors at the bedside. Applying to The University of Vermont Health Network is the first step in a career of lifelong learning as a registered nurse.
Units hiring (subject to change based on hiring need) include:
Alice Hyde Medical Center (Malone, NY):
The Alice Center (Skilled Nursing and Assisted Living)
Inpatient Medical/Surgical
Central Vermont Medical Center (Berlin, VT):
Medical-Surgical
Emergency Department
Intensive Care Unit
Woodridge Skilled Nursing Facility
Champlain Valley Physicians Hospital (Plattsburgh, NY):
Medical-Surgical (Oncology/Palliative)
Medical-Surgical (Ortho/Neuro/Trauma)
Medical-Surgical (Urology/Nephrology/Long Term Care)
Progressive Care
Skilled Nursing Facility
Women & Children's Center
Resource Pool
Inpatient Psychiatry
Cardiovascular Care Unit
Emergency Department
Elizabethtown Community Hospital (Elizabethtown, NY):
Emergency Department
Medical-Surgical
Home Health & Hospice (Chittenden and Grand Isle Counties, VT):
Adult Home Health
Pediatric & Adult High Tech
Hospice (Community & Respite House)
Porter Medical Center (Middlebury, VT):
Medical-Surgical
Birthing Center
Emergency Room
Operating Room/ASU/PACU
Helen Porter Rehabilitation & Nursing
The University of Vermont Medical Center (Burlington, VT):
Birthing Center
Cardiology
Cardiothoracic/Specialty Surgery
General Medicine
General Surgery
Hematology/Oncology
Inpatient Psychiatry
Inpatient Rehab
Medical ICU
Mother/Baby
Neonatal ICU
Neurosciences and Surgery
Orthopedics
Pediatrics
SICU/PICU
Many of our health care partners offer sign on bonuses with some being unit dependent. UVM Health Network policy that states internal employees are
not
eligible if they accept an opportunity outside of their current health partner. In addition, sign on bonus policies for internal transfers vary by partner. Please ask your Talent Acquisition Partner for specifics!
Principal Product Designer
Pearson job in Little Rock, AR
**Job Title** : Principal Product Designer We are looking for a Principal Product Designer with a portfolio demonstrating high expertise in both desktop and native mobile projects, complex platforms, and processes which can be articulated through presentation and storytelling. We see Principal Product Designers as experts in their field, who can raise the bar as well as produce high quality design. While they are individual contributors, they lead by example and mentor more junior designers.
+ As a Principal Product Designer, you have:
+ 5+ years of relevant, demonstrable experience in Product Design as an individual contributor, producing seamless experiences and visually pleasing designs
+ A good level of business acumen, achieved through your experience in the tech/product industry
+ Ability to find solutions that take into account reusability, feasibility, and both customer and business needs
+ Experience working with Design Systems
+ Experience working in Agile as part of a product and technology team
**About the role**
This position reports directly to the Manager of Product Design within the Higher Ed UX Team, focusing on the design and development of higher education courseware for students and instructors. The role centers on enhancing the user experience for a comprehensive suite of digital academic tools used in university and K-12 settings, including eTextbooks, interactive study materials, AI-supported learning modules, practice assessments, and personalized learning journeys. The Higher Ed UX Team supports both desktop and mobile experiences, ensuring courseware meets the evolving needs of global higher education audiences.
As a Principal Product Designer within the Higher Ed UX Team, you will:
+ Partner with Product colleagues to define experience strategies and shape the roadmap for digital academic tools, ensuring seamless end-to-end user journeys across platforms.
+ Lead design execution for higher education courseware, from initial wireframes to polished high-fidelity prototypes, while setting the creative direction and overseeing the quality of outputs from your UX team.
+ Work in partnership with engineering to support the implementation of your team's designs, making certain that solutions are both user-centric and technically feasible.
+ Present and communicate UX strategies to a wide audience, including senior leadership, using engaging prototypes, presentations, and storytelling methods.
+ Build strong, collaborative relationships across product, engineering, content, and marketing teams as well as with fellow designers and researchers.
+ Champion the use of user testing for new features and learning journeys, collaborating with product and research teams to design and run effective evaluations.
+ Facilitate cross-functional workshops and design thinking activities to unlock creative ideas and solve complex challenges in higher education digital products.
+ Lead by influence, fostering the skills, approaches, and mindsets needed to drive innovation and meet the evolving goals of the Higher Ed UX Team.
+ Take a long-term view of key design and technology decisions, ensuring the academic tools remain adaptable, scalable, and relevant for global education audiences.
+ Proactively identify when to engage specialists in UX research, accessibility, illustration, or other areas, and help build a business case for additional resources to support courseware development.
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:
The minimum full-time salary range is between $160,000 - $190,000.
This position is eligible to participate in an annual incentive program, and information on benefits offered is here.
Applications will be accepted through December 17th. This window may be extended depending on business needs.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Service Owner
**Job Family:** TECHNOLOGY
**Organization:** Higher Education
**Schedule:** FULL\_TIME
**Workplace Type:** Hybrid
**Req ID:** 20962
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Content Specialist - Alternate Assessment 12-Month Limited Term
Pearson job in Little Rock, AR
As a **Content Specialist - Alternate Assessment (12-Month Limited Term)** within the **Content Development Services** team, you will work as both a content and assessment expert to develop K-12 assessments for our state and district clients. Our team develops standards-based assessments for students across the United States. We collaborate with education departments, committees of educators, and business partners to develop assessments of learning that are accessible to all students. We are looking for flexible and creative content experts to join our team.
Responsibilities:
+ Develop and review test items, including multiple choice, technology enhanced, extended response, cluster sets, performance-based tasks, and simulations across multiple grade levels for large-scale alternate assessments for students with cognitive disabilities
+ Help develop item, passage, and test specifications, item development plans, test blueprints and other ancillary documents
+ Help select, assign, manage and train item/passage writers and educators to develop items based on standards, cognitive complexity, and item development best practices
+ Facilitate and support customer meetings and training activities and provide alternate assessment expertise
+ Facilitate activities related to test construction and review of composed test forms
+ Consult with the customer as required, including participation in planning, status, review meetings, etc.
+ Work closely with test development managers, other content developers, psychometricians, and other Pearson groups
+ Perform other duties as assigned
+ Some travel required
Qualifications:
+ Bachelor's degree in education or related field with teaching certification in special education required
+ Five years' experience as an elementary or secondary teacher including experience working with special education students required
+ Experience working with students in inclusion or resource settings, and experience with modifying curriculum for students with cognitive disabilities
+ Professional knowledge of special education, including national trends and regulations
+ Some experience with low-incidence, self-contained classrooms, or life-skills student populations preferred
+ Some experience in large-scale educational measurement, especially alternate assessment development, preferred
+ General knowledge of all phases of the development, processing, scoring, and reporting of large-scale assessments preferred
+ Outstanding oral and written communication skills
+ Ability to address challenges creatively and flexibly with a variety of audiences
+ Excellent planning, organizational, and problem-solving skills, and the ability to work on multiple activities and adapt to unexpected events
+ Skill in basic software tools and technology and the confidence necessary to work with unfamiliar programs
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:
The minimum full-time salary range is between $60,000 - $70,000.
This position is not bonus eligible, and information on benefits offered is here.
**_Applications will be accepted through Friday, Dec 19th, 2025. This window may be extended depending on business needs._** .
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Learning Subject Matter Experts
**Job Family:** LEARNING\_&\_CONTENT\_DEVELOPMENT
**Organization:** Assessment & Qualifications
**Schedule:** FULL\_TIME
**Workplace Type:** Remote
**Req ID:** 21913
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Faculty Advisor - Mathematics
Pearson job in Little Rock, AR
The Faculty Advisor for Mathematics is a key member of the Faculty Advisory Team within the Pearson North America Higher Education Customer Success Organization. They will strategically identify and partner with key course-level administrators, acting as a pedagogical and subject-matter expert on the alignment of Pearson digital products with instructors' learning objectives and student outcomes.
The Faculty Advisor will have expert-level knowledge of Pearson digital implementation models within courses related to their own teaching/research field and be able to extrapolate those skills into a variety of fields within Mathematics and Statistics and further apply their mastery to related disciplines that utilize the same core learning tools. The Faculty Advisor must be able to investigate and respond to questions, offering responses tailored to specific audiences and purposes. They will develop and utilize a set of milestones to effectively track growth and success, using an established rubric and reporting template to facilitate these internal and external discussions. The Faculty Advisor will also collaborate with other teams to provide insights and feedback from the perspective of an instructor.
The Faculty Advisor will also be responsible for equipping faculty at pre-identified accounts with the necessary skills and information they will need to maximize the impact of the Pearson digital product in their course each term, which includes facilitating face-to-face and virtual trainings or workshops and/or creating implementation-specific product tutorials or videos to support proper rollout and usage.
At Pearson, we're committed to a world that's always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it's one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology - and each other to surpass these boundaries - we create seeds of learning that become the catalyst for the world's innovations, personal and global, large and small.
**Responsibilities**
+ Partner with course-level administrators, providing discipline experience and digital product knowledge, to advise on the right integration of Pearson digital products and implementation that will best support teaching and learning goals.
+ Consult on digital assessment, grading, and reporting strategies; Provide deep understanding and best practices knowledge instructing with MyLab.
+ Consult with customers on modifying or creating content.
+ Create department-specific training resources such as videos, guides, and live as well as recorded webinars as needed.
+ Consult with product teams to advise on products under development.
+ Partner with Sales in campaigns, calls and meetings, demonstrations, and other sales enablement initiatives.
+ Use a set of success metrics and reporting structures to provide customers as well as internal stakeholders with written documentation of the recommendations and evolution of the course design and implementation.
+ Requires some travel to conduct face-to-face training and implementation workshops as well as attend relevant conferences and internal meetings.
**Qualifications **
+ Master's degree in assigned discipline area is required
+ At least 5 years of full-time teaching experience at the collegiate level, or comparable
+ Power-user experience with Pearson MyLab
+ Knowledge and experience in multiple fields in Mathematics and Statistics preferred; experience with Data Science and/or Engineering highly desirable
+ Online teaching experience preferred
+ LMS Experience preferred
+ Experience with Copilot and other Generative AI tools a plus
+ Ability to engage with international customers in different time zones a plus
+ Experience presenting at conferences, department meetings, and events
+ High Achievement: Collegiate Teaching Award(s)
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:
The minimum full-time salary range is between **$68,000 - $70,000.**
This position is eligible to participate in an annual incentive program, and information on benefits offered is here..
Applications will be accepted through **December 19, 2025** . This window may be extended depending on business needs.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Customer Success
**Job Family:** GO\_TO\_MARKET
**Organization:** Higher Education
**Schedule:** FULL\_TIME
**Workplace Type:** Remote
**Req ID:** 21587
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Principal Engineer
Pearson job in Little Rock, AR
The Pearson Virtual Schools Cloud Engineering & Operations team is seeking a Principal Cloud Engineer to guide the ongoing development of our cloud-native platforms following the migration from legacy data centers. In this role, the Principal Cloud Engineer will provide technical leadership, mentor engineering teams, and oversee the design and implementation of robust, scalable, and high-availability systems across AWS and Azure. The successful candidate will collaborate closely with architecture, software engineering, rapid response, and incident management teams to promote operational excellence and foster innovation at scale.
**Job Responsibilities**
* Provide technical leadership and strategic direction for cloud architecture, reliability engineering, and automation initiatives.
* Partner with engineering leadership to define and implement best practices for cloud adoption, resiliency, and cost optimization.
* Drive the integration of AI/ML technologies into cloud-native platforms to enable predictive analytics, automation, intelligent monitoring, and generative AI solutions for operational efficiency and innovation.
* Lead the design and review of complex, large-scale distributed systems, ensuring alignment with business goals and security standards.
* Mentor and coach cloud and software engineers, fostering a culture of continuous improvement and technical excellence.
* Participate in incident management processes, facilitate blameless post-mortems, and drive systemic improvements to eliminate recurring issues.
* Champion Infrastructure as Code, CI/CD, and DevOps practices across teams.
* Guide the selection and implementation of monitoring, logging, and alerting solutions to ensure proactive detection and resolution of issues.
* Lead cross-functional efforts to automate operations, reduce toil, and improve deployment velocity.
* Represent cloud engineering in architectural reviews, technical steering committees, and executive discussions.
* Participate in a 24/7 on-call rotation as an escalation point for critical incidents.
**Qualifications - Desired Experience**
* 8+ years of experience architecting, designing, and implementing cloud solutions, with deep expertise in AWS and Azure.
* Demonstrated leadership in designing and operating mission-critical, large-scale cloud platforms.
* Proven ability to integrate AI/ML technologies into cloud-native platforms for predictive analytics, automation, intelligent monitoring, and operational optimization, leveraging frameworks like TensorFlow, PyTorch, and cloud AI services (AWS SageMaker, Azure ML), with awareness of emerging trends such as generative AI for automation and code optimization.
* Advanced knowledge of AWS services (API Gateway, CloudWatch, EC2, ECS, ElastiCache, FSx, IAM, Lambda, ECR, Route53, S3) and Azure equivalents.
* Mastery of Infrastructure as Code (CloudFormation, Terraform) and automation frameworks.
* Extensive experience with containers (Docker, Kubernetes) and orchestration at scale.
* Proficiency in multiple programming and scripting languages (PowerShell, Python, Go, Java, C#, etc.).
* Strong background in Linux and Windows administration, networking, and cybersecurity best practices.
* Proven track record of building and optimizing CI/CD pipelines (Azure DevOps, GitHub Actions).
* Experience leading technical teams, mentoring engineers, and influencing organizational change.
* Deep understanding of the AWS Well-Architected Framework and cloud cost management.
* Excellent communication, collaboration, and stakeholder management skills.
**Preferred Skills**
* AWS Solutions Architect Professional or equivalent advanced certifications.
* HashiCorp Terraform certification.
* Experience presenting at industry conferences or publishing technical content.
* Demonstrated impact on driving cloud transformation and reliability engineering at scale.
_Applications will be accepted through 12/18/2025. This window may be extended depending on business needs._
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:
The minimum full-time salary range is between $135,000 - $150,000.
This position is eligible to participate in an annual incentive program, and information on benefits offered is here.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Engineering
**Job Family:** TECHNOLOGY
**Organization:** Virtual Learning
**Schedule:** FULL\_TIME
**Workplace Type:** Remote
**Req ID:** 21937
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Registered Nurse - Out Patient Clinics
Ticonderoga, NY job
Unit Description: Located in Ticonderoga, New York, the Outpatient Clinics provide services in Cardiology, Infusions, Obstetrics & Gynecology, Orthopedics.
On-Call: Not Required
Requirements:
Current RN licensure recognized by the State of New York required.
Appropriate experience in specific clinical area. Varies by unit.
Our Total Rewards Package includes:
Health Care (Medical, Dental, Vision)
Flexible Spending Account
Retirement Benefits (403b)
Insurance Benefits (Life, Long-Term, Short-Term)
Paid time Time Off
Joining our team has its perks:
We encourage professional growth and development
We ensure our nurses are truly happy and feel valued
We offer structured preceptorships and continuing education
We are committed to great patient ratios
Our team culture is unlike what you'll find at other hospitals
We've made significant investments in safe patient handling and mobility equipment
Nurses truly have a voice here through our shared governance
About the Area:
Elizabethtown, New York is a quaint, historic town in Essex County surrounded by the beautiful Adirondack Mountains and Lake Champlain. The area offers small town charm, recreational activities, and easy access to many area attractions.
Whether you are looking for adventure, escape, or spectacular scenery, you will find it in the Adirondacks. New York State's highest peaks have long been a draw for athletes, nature lovers and artists. Nearby Lake Champlain and the rolling Adirondack foothills offer scenic vistas and family-owned farms, in addition to sailing and paddling. To the west is Lake Placid, host of the 1980 Olympic Games and, more recently, the 2023 FISU World University Games. This focal point of upstate New York boasts amazing restaurants, premier shopping, and relaxing spas.
Elizabethtown is nestled between the Adirondack High Peaks and Lake Champlain. It is a family-friendly community with easy access to outdoor activities and nearby attractions. Hiking, cycling, and mountain biking; downhill, cross-country and backcountry skiing; rock and ice climbing; paddling, sailing and more are just minutes from your door.
With exciting relocation and signing incentives and assistance, moving to upstate New York has never been an easier decision.
Commercial Portfolio Manager
Pearson job in Little Rock, AR
Pearson is seeking an experienced Commercial Portfolio Manager for Statistics in Higher Education Courseware to join a highly collaborative team dedicated to prioritizing customer value embedded in the products we build. This role will focus on overseeing a portfolio of products (such as eTexts and print books, and our homework platform, MyLab XL) by capitalizing on market opportunities, meeting customer needs, and delivering improved learner outcomes which ultimately drive value for our end users and revenue for Pearson.
We value teamwork, trust, flexibility, achievement, curiosity, and solving difficult problems. The role reports to the Director of Commercial Portfolio Management for Math and Physical Science.
**Key Responsibilities:**
+ Serve as the voice of the customer by working with colleagues in North America (and globally) to support the identification, assessment, and prioritization of market opportunities & customer pain points in math education, ensuring focus on maximizing both commercial and learner outcomes
+ Lead product strategy and contribute to the creation of new products and features, while phasing out existing products as needed. Focus on developing a strategic plan to guide the future of the portfolio in the education product space
+ Gather and analyze customer feedback and market research to gain deep insights into product performance, market trends, and competitor offerings. Use this information to inform product strategy and prioritize initiatives that address key customer needs
+ Champion data-driven decision-making, using strong data analysis skills to assess product performance and inform next steps, while balancing operational delivery with strategic thinking
+ Acquire and manage authorial talent, working directly with authors to bring their best work to market and ensure the product aligns with customer needs and expectations
+ Collaborate with cross-functional teams, including other Commercial Portfolio Managers, Content Strategy, Sales, Marketing, UX, Efficacy & Learning Research, and the Product Management teams, to create innovative products that drive improved learner outcomes and deliver commercial value for Pearson
+ Drive continuous product improvement post-launch, optimizing customer experience, adapting to geography/market segment requirements, responding to competitor actions, and improving both learner and commercial outcomes
+ Support achievement of the financial targets for your product(s) through knowledge and creation of the product P&Ls
+ Provide mentorship and guidance to junior team members, helping them navigate complex tasks and develop their skills. Share expertise to help shape team projects and contribute to a culture of continuous learning
+ Communicate effectively with stakeholders, presenting data, insights, and product strategies clearly and persuasively to support key decisions and product direction.
**Qualifications:**
+ Bachelor's degree or equivalent
+ Commercial product management/portfolio management experience, including managing digital products
+ 2-3 years experience as a college sales representative preferred
+ Ability to travel as needed (up to 10%)
+ Strong understanding of education, particularly higher education, and learning from a consumer viewpoint
+ Ability to balance strategic thinking with operational execution across multiple markets
+ Passion for design thinking, applying empathy, curiosity, and collaboration to explore innovative ideas
+ Exceptional communication skills, with the ability to tell a compelling story using data and customer feedback to drive decisions
+ Competence in analyzing market trends and identifying actionable insights to develop strategic product initiatives.
This role provides an opportunity to take ownership of key product initiatives, collaborate with diverse teams, and develop your expertise further, all while contributing to the growth and success of Pearson's Math and Statistics portfolio.
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Maryland, New York State, New York City, Washington State, and Washington DC laws, the pay range for this position is as follows:
This position is eligible to participate in an annual incentive program, and information on benefits offered is here.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Portfolio Management
**Job Family:** GO\_TO\_MARKET
**Organization:** Higher Education
**Schedule:** FULL\_TIME
**Workplace Type:** Remote
**Req ID:** 21939
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Senior Compliance Specialist
Pearson job in Little Rock, AR
**Organization:** Pearson Virtual Schools **Function:** Legal / Compliance **Workplace Type:** Remote **Schedule:** Full-time **Reports to:** Head of Compliance Virtual Schools** Pearson Virtual Schools provides full-time, online K-12 public schools and district partnership solutions across the United States. Through the **Connections Academy** model, we deliver a comprehensive, turnkey online education solution to school districts and charter school boards nationwide.
**About the Role**
The **Senior Compliance Specialist** plays a key role in ensuring Pearson Virtual Schools and its partner schools operate in compliance with applicable education laws and regulations.
Reporting to the Head of Compliance, you will serve as a **subject matter expert** in assigned compliance areas, providing guidance to internal teams and partner schools on regulatory requirements that impact school operations, policies, and services.
This is a hands-on, analytical role suited to someone who enjoys legal research, interpretation of legislation, and translating complex regulatory requirements into practical guidance.
**Key Responsibilities**
+ Conduct **legal research** and provide compliance guidance to internal business teams and partner schools
+ Respond to inquiries related to **day-to-day school operations** and compliance with state laws and regulations
+ Analyze and interpret **new legislation** , preparing written summaries outlining impacts on business and school operations
+ Collaborate cross-functionally with teams including **School Operations, State Policy & Partnerships, Curriculum, and Technology**
+ Draft and update **school policies** to ensure alignment with regulatory requirements
+ Review and revise **school handbooks** to reflect current legislation
+ Own and deliver **special projects** aligned to business objectives
+ Develop and maintain **School Safety and Emergency Operations Plans**
+ Respond to **public records requests** received by partner schools
+ Perform additional duties as assigned
**Required Skills, Experience & Competencies**
**Qualifications & Experience**
+ Bachelor's degree required
+ **5-7 years' experience** in a law firm, legal department, or equivalent professional setting
**Skills & Capabilities**
+ Strong ability to **analyze and interpret complex legal and regulatory concepts**
+ Excellent **legal research and writing** skills
+ Strong analytical, problem-solving, and critical thinking abilities
+ Highly **detail-oriented** , organised, and able to manage multiple priorities
+ Proven ability to work **independently** while knowing when to escalate issues
+ Comfortable operating in a **fast-paced, evolving environment**
+ Strong proficiency in **Microsoft Office applications**
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:
The minimum full-time salary range is between $80,000 - $85,000.
This position is eligible to participate in an annual incentive program, and information on benefits offered is here.
_Applications will be accepted through January 9th, 2026. This window may be extended depending on business needs._
Job: LEGAL
Organization: Virtual Learning
Schedule: FULL TIME
Workplace Type: Remote
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** School Service Delivery
**Job Family:** LEARNING\_&\_CONTENT\_DELIVERY
**Organization:** Virtual Learning
**Schedule:** FULL\_TIME
**Workplace Type:** Remote
**Req ID:** 21679
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Universal Advisor
Pearson job in Little Rock, AR
** At Pearson, our purpose is simple: to add life to a lifetime of learning. We envision a future where everyone can realize the life they imagine through learning. To achieve this, we create vibrant and enriching learning experiences designed for real-life impact.
For over 20 years, Pearson Virtual Schools has been reimagining K-12 education with full-time virtual schools for students who want a personalized, more flexible approach to learning. Our flagship products and services include Connections Academy, US-based online public charter schools; Pearson Online Academy, a global online private school; and Pearson Connexus, our comprehensive online school program for school districts nationwide.
The following description is intended to describe the general nature of the job that may include other duties as assumed or assigned; it is not intended to be all-inclusive or limit the duties of the position.
**Purpose of the position**
The Universal Advisor is a key member of the Enrollment Experience (EE) team, serving as a trusted advisor and subject matter expert throughout the enrollment process. This role ensures a seamless and efficient experience for prospective families and internal stakeholders by providing expert guidance, resolving issues, and supporting frontline staff.
Universal Advisors also play a critical role in implementing new technologies, offering training, coaching, and hands-on troubleshooting to support successful adoption and continuous improvement throughout the organization.
Success in this role requires strong communication skills, adaptability, and the ability to collaborate effectively across teams.
**Core tasks & responsibilities**
+ Serve as the primary point of contact and a trusted advisor for Enrollment Experience (EE) processes, guiding internal teams and external stakeholders with a customer-centric approach.
+ Provide expert support on complex enrollment scenarios, collaborating across departments to resolve issues efficiently and maintain service excellence.
+ Lead training and coaching efforts for new hires and frontline staff, supporting onboarding, skill development, and the adoption of new technologies to promote first-call resolution and continuous improvement.
+ Develop and maintain resources, documentation, and knowledge articles that streamline workflows and ensure consistent, high-quality service delivery.
+ Identify and address process inefficiencies, including gaps, bottlenecks, and risks, while recommending and implementing improvements that reduce escalations and enhance operational effectiveness.
+ Facilitate meetings, deliver engaging presentations, and ensure timely follow-up on decisions and action items to support alignment and accountability.
+ Monitor key performance indicators, risks, and opportunities to ensure alignment with leadership priorities and organizational OKRs.
+ Foster a culture of inclusion, collaboration, accountability, and technical excellence through proactive engagement and cross-functional partnership.
+ Perform additional responsibilities as needed, including customer-facing tasks, to support business needs.
**Qualifications**
+ Must demonstrate a commitment to professional conduct and accountability.
+ Flexibility to work shifts aligned with varying Hours of Operation, including evenings, nights, and weekends as needed.
+ Required to have the appropriate means to work remotely, including adherence to our work-from-home policies regarding home office setup, including but not limited to privacy of records, technology standards, equipment standards and expectations.
+ Experience providing application or enrollment support in a customer-facing, high-volume environment, with prior call center or customer service experience strongly preferred.
+ Proficiency with Windows, MS Suite, and CRM platforms (Salesforce experience preferred).
+ Skilled at working with multiple systems simultaneously in a fast-paced, virtual environment.
+ Strong analytical and reasoning skills with the ability to navigate ambiguity and apply critical thinking.
+ Proven ability to prioritize tasks, manage competing deadlines, and consistently achieve results.
+ Collaborative leadership skills with the ability to both lead initiatives and contribute as an effective team player.
**Competencies**
+ **Strong Communicator:** Demonstrates excellent oral and written communication skills, with the ability to convey information clearly and professionally.
+ **Detail-Oriented & Results-Driven:** Maintains accuracy and quality while effectively prioritizing tasks to meet goals.
+ **Empathetic & Professional:** Approaches interactions with self-confidence, patience, and emotional intelligence, especially when working with diverse stakeholders.
+ **Organizational Savvy** : Understands and navigates internal processes, policies, and dynamics to drive results.
+ **Collaborative & Inclusive:** Builds trust, works effectively across teams, and fosters a culture of inclusion, teamwork, and continuous improvement.
+ **Strategic & Adaptive:** Identifies key issues, makes sound decisions aligned with long-term goals, and thrives in a fast-paced, evolving environment.
+ **Change-Oriented Leader:** Helps others understand and embrace change, modeling positivity, resilience, and a growth mindset.
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:
The minimum full-time salary range is between **$21.63 - $24.03** an hour
This position is not bonus eligible, and information on benefits offered is here.
Applications will be accepted through **December 19, 2025.** . This window may be extended depending on business needs.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Sales
**Job Family:** GO\_TO\_MARKET
**Organization:** Virtual Learning
**Schedule:** FULL\_TIME
**Workplace Type:** Remote
**Req ID:** 21383
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Machine Technician & Systems Engineer (Full-Time Hourly) - Owatonna, MN
Pearson job in Little Rock, AR
At **Pearson VUE** , we power the world's learning by delivering secure, reliable testing experiences for millions of people each year. To keep our testing centers running smoothly, we are seeking a dedicated **Machine Technician & Systems Engineer Hourly** **(Regular, Full-time )** to support the upkeep and functionality of our facilities in **Owatonna, MN** .
This role is **40 hours per week** with possibility of overtime and weekends shifts. Our ideal candidate demonstrates teamwork, with the availability to work **Monday to Friday from 6 PM to 3 AM.**
**Education, Knowledge and Experience**
**■** High school graduate or equivalent preferred.
■ One (1) year experience in a related production position preferred but not required.
**Other Skills and Abilities**
**■** Has the ability to work effectively under tight deadlines required.
■ Has the ability to operate material handling equipment preferred.
■ Has the ability to produce high level of quality is required.
**Primary Duties and Responsibilities**
**■** Operate all department machines.
■ Make operating adjustments to equipment as trained.
■ Maintain logs and keep records as directed.
■ Work cooperatively in a team environment to process materials or documents.
Wear necessary protective clothing and equipment as required.
■ Perform tasks involving the lifting and/or loading of materials.
■ Maintain work area in neat, orderly, and safe manner.
■ May perform higher classified work on occasional basis for training purposes.
■ Perform other related duties as assigned.
■ Support other departments as assigned.
**Physical Requirements**
**■** Must be able to lift 50 lbs. and move pallets of material with a pallet jack as
needed in routine department functions.
■ Must be able to stand for long periods of time and push loaded carts of 650 lbs.
Also frequent bending and twisting.
■ Must be able to push and load 1200 lb. or heavier Roll forms around.
**Working Conditions**
**■** Work occasionally requires situations where extreme caution must be observed.
■ Working environment may produce higher than normal noise levels and airborne
dust particles but is maintained for safe and favorable working conditions.
■ Work may require off shift or irregular working hours to assure minimal disruption
to regular operational functions
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:
**The full-time starting pay rate is $20 per hour.** This position is benefits eligible effective on your hire date. For more information, you may visit *********************************************
* Medical, Dental, Vision, Life, Short-Term Disability and Voluntary Long-Term Disability benefits.
* Paid holidays, vacation, sick and personal days per the NCS Pearson policies.
* 401(k) Retirement Plan with employer match.
* Employee Stock Purchase Plan (bi-annual enrollment).
* Tuition Reimbursement.
* Company-paid life insurance and business travel insurance benefits.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Production
**Job Family:** LEARNING\_&\_CONTENT\_DELIVERY
**Organization:** Assessment & Qualifications
**Schedule:** FULL\_TIME
**Workplace Type:** On-site
**Req ID:** 21297
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Digital Print Technician - ( Regular Full-Time ) Owantonna, MN
Pearson job in Little Rock, AR
At **Pearson VUE** , we power the world's learning by delivering secure, reliable testing experiences for millions of people each year. To keep our testing centers running smoothly, we are seeking a dedicated **Digital Print Technician - ( Regular Full-Time )** to support the upkeep and functionality of our facilities.
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:
**The minimum full-time starting pay is $20 per hour +** This position is benefits eligible effective on your hire date. For more information, you may visit *********************************************
* Medical, Dental, Vision, Life, Short-Term Disability and Voluntary Long-Term Disability benefits.
* Paid holidays, vacation, sick and personal days per the NCS Pearson policies.
* 401(k) Retirement Plan with employer match.
* Employee Stock Purchase Plan (bi-annual enrollment).
* Tuition Reimbursement.
* Company-paid life insurance and business travel insurance benefits.
For **40 hours per week** with possibility of ovetime and weekends shifts. Our ideal candidate demonstrates teamwork, with the availability to work **Monday to Friday from 3 PM to 11 PM.**
**Key Responsibilities**
+ Operate and maintain digital printing equipment daily.
+ Create and manipulate customer-supplied databases for printing projects.
+ Perform variable data printing and intelligent mail barcode production.
+ Ensure all printed materials meet quality standards and deadlines.
+ Troubleshoot equipment issues and perform preventive maintenance.
+ Collaborate with production and scheduling teams to meet client requirements.
+ Maintain accurate records of production output and machine performance.
+ Support other manufacturing and production functions as needed.
+ **Qualifications**
+ High school diploma or equivalent.
+ Previous experience in a print production or digital printing environment is preferred but not required.
+ Strong attention to detail and commitment to quality.
+ Ability to work independently and manage multiple tasks in a fast-paced environment.
+ Willingness to learn and adapt to new technology and procedures.
If you're passionate about quality, precision, and teamwork, we invite you to join our team as a **Digital Print Technician** at Pearson in Owatonna, MN.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Marketing
**Job Family:** GO\_TO\_MARKET
**Organization:** Assessment & Qualifications
**Schedule:** FULL\_TIME
**Workplace Type:**
**Req ID:** 21407
\#location
MDS Coordinator, RN
Claremont, NH job
Overview: Elm Wood seeks a MDS Coordinator! Position is full time, day shift *On call rotating requirements* At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve. Responsibilities: In this role, you will play a key role in meeting Genesis business objectives by ensuring the appropriate reimbursement for patient care services. You will participate in the Patient Assessment Process through completion of items on the MDS and the accompanying Care Area Assessments (CAAs).
Assist in the development individualized patient care plans, identify patient needs and projected outcomes as required by Federal and State regulations.
Contribute to the nursing center interdisciplinary Resident Assessment Instrument (RAI) process while following RAI guidelines for completion, computer encoding and electronic transmission of the MDS.
Identify changes in patient condition in conjunction with the interdisciplinary team and coordinate scheduling and completion of indicated assessments.
Assist with Activities of Daily Living training for new hires and through ongoing continuing education to existing staff.
Attend educational programs to maintain knowledge with current RAI/Prospective Payment System regulations. Qualifications: *Must be a Registered Nurse currently licensed by the state and in good standing.
*Previous experience in a hospital, long-term facility, or other healthcare related facility is required.
*Prior experience completing MDSs and Care Plans is required
*Must be knowledgeable of general, rehabilitative and restorative nursing and medical practices and procedures and laws, regulations and guidelines governing long-term care. Benefits:
*Variable compensation plans
*Tuition, Travel, and Wireless Service Discounts
*Employee Assistance Program to support mental health
*Employee Foundation to financially assist through unforeseen hardships
*Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
*Free 24/7 virtual health care provided by licensed doctors for all Anthem medically-enrolled employees and their immediate family members
*On-Demand Pay Program that allows for instant access to a portion of the money you've already earned
We also offer several voluntary insurances such as:
*Pet Insurance
*Term and Whole Life Insurance
*Short-term Disability
*Hospital Indemnity
*Personal Accident
*Critical Illness
*Cancer Coverage
Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.
Posted Salary Range: USD $87,000.00 - USD $98,000.00 /Yr.
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