Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson Virtual Schools employees and customers with exceptional support and training. All members of the School Support Help Desk Team help facilitate the ability of school-based employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous, and complete support for all school-based staff, corporate staff, and customers, by handling inbound calls to the School Support Help Desk and assisting our staff and customers to evolve their understanding of our program and Education Management Systems. The Part-Time Customer Service Analyst will be responsible for answering inbound calls throughout their 5-hour, daily shift (25 hours/week) which will occur during the normal operating hours of 8:00 am EST - 6:00 pm EST. Calls often require research and follow up to fully resolve the issue. Research is aided by prior experience, Salesforce call flows, Connexus Help, Guides, and other materials. The Part-Time Customer Service Analyst is responsible and held accountable for finding answers to callers' questions and facilitating resolution of an issue. We cover a wide range of issues to be handled, including, but not limited to, Pearson Virtual Schools, school year cycle, data, and school procedures. The Part-Time Customer Service Analyst will take on various other tasks as assigned by Leadership.
**Responsibilities:**
+ Handle inbound calls professionally, accurately, consistently, and efficiently
+ Work to problem solve issues that are called in or assigned, until the issue is resolved
+ Transfer inbound calls to the appropriate staff when applicable
+ Work with IssueAware tickets (those assigned and those created), Salesforce, and other programs as needed to track and resolve issues
+ Develop and maintain an in-depth expertise in Connexus, Pearson Connexus, third party resources, and school year cycle tasks to support teachers and school staff
+ Complete various projects such as meeting presentations or customer service training reviews as defined by Leadership
+ Work collaboratively as a member of the Customer Support team, with schools and other corporate departments such as Instructional Program Development, Connexus Management, Software Development, and Operations Departments
**Qualifications:**
+ Degree in Education, Education Technology, or a related field required - Prior Experience with Pearson Virtual Schools can substitute for this requirement
+ Prior experience working within a Pearson Virtual Schools supported school or program
+ Familiarity with the Learning Management Systems (Pearson Connexus, or GradPoint)
+ Exceptional phone manners and customer-service skills
+ Clear verbal and written communications
+ Effective and consistent interpersonal skills
+ Positive attitude with a customer-focused approach
+ High degree of adaptability and flexibility
+ Commitment to a regular schedule of a 5-hour shift during normal operating hours from 8:00 am EST - 6:00 pm EST following break protocols as outlined by the employee handbook.
+ Demonstrated ability to work well in fast-paced environment
+ Ability to multi-task and respond to change
+ Team player track record and commitment to a group-oriented approach
+ Technologically proficient (especially with Microsoft OS, MS Office, and Google Applications)
+ Help Desk queue agent experience is preferred
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location.
The part-time salary range is between $26,400 - $28,100. This position is not bonus eligible, and information on benefits offered ishere.
Applications will be accepted through 19th January 2026. This window may be extended depending on business needs.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Infrastructure and Cloud Operations
**Job Family:** TECHNOLOGY
**Organization:** Virtual Learning
**Schedule:** PART\_TIME
**Workplace Type:** Remote
**Req ID:** 21075
\#location
$64k-95k yearly est. 60d+ ago
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Psychometrician & Researcher Intern
Pearson 4.7
Pearson job in Trenton, NJ
**Why join Pearson's intern program?** Pearson is the world's learning company. We help people of all ages acquire the knowledge and skills they need to be successful in their work and careers. We believe that everyone should be able to keep learning, every day and in every way, throughout their lives. Bringing together everything we know about the science of learning and the latest technology; we're shaping the future of teaching and learning.
We're looking for the next generation of talented graduates to join our team for an unforgettable 8-week internship. An internship at Pearson is an opportunity to bring your own unique perspective as a learner, together with your academic knowledge, technical skills, and enthusiasm, to help create products that help fix the skills challenges faced by learners, employees and employers.
As one of our interns, you will gain a comprehensive introduction to our business. You'll be assigned to a team to support real-life projects that bring our products and services to life and are ready to launch to our learners. On-the-job training and professional development will be provided to enable you to contribute to the business. You'll also have direct access to a senior member of the team, as each intern will be mentored to help you make the most of the 8-week program. During your internship, you will gain valuable hands-on experience to build your resume to stand out with future employers, such as Pearson
We foster a work environment that's inclusive as well as diverse, where our people can be themselves. Every idea and perspective is valued so that our products reflect the people we serve - our teachers and students, employers and employees, and consumers and learners.
**What Does the Internship Program Offer?**
Pearson is offering an 8-week summer internship in 2026 for two exceptional doctoral students with strong psychometric skills who are eager to gain hands-on experience in large-scale educational assessment. Interns will engage in various aspects of operational K-12 assessments, including assessment development, item analysis, standard setting, and technical reporting. This opportunity also supports our LEAD goal, as interns frequently collaborate with our research scientists on co-publications and present their work at industry conferences.
**Pay rate**
The award includes a $9,000 stipend.
You will be eligible for accrued paid sick time per the policy guidelines. Please refer to the Sick Leave Policy.
**Job Description**
As an Associate Research & Psychometric Analyst Intern, you will gain hands-on experience in large-scale educational assessment. Interns will work closely with Pearson research scientists to support operational K-12 assessment contracts, gaining applied experience in assessment development, item analysis, standard setting, and technical reporting. This internship also provides opportunities to collaborate on research, co-publish with experts, and present at industry conferences, enhancing both technical skills and professional communication in educational measurement
**What does the 8- weeks involve?**
During the 8-week program taking place between June and August 2026, with some flexibility in scheduling. Interns will gain hands-on experience in large-scale educational assessment, working closely with Pearson research scientists. Key activities include assessment development, item analysis, standard setting, and technical reporting. Interns will also have opportunities to enhance their collaboration and communication skills in educational measurement while contributing to real-world K-12 assessment projects.
This position is fully remote, with occasional travel to company offices or partner locations as necessary. The role is primarily designated as a Remote Employee. For reporting purposes, the office location will be US-TX-Austin-400 Center Ridge.
**Minimum Requirements**
+ Currently enrolled in a doctoral program in educational measurement, educational statistics, educational psychology, or a related field.
+ Completion of at least two years of doctoral-level coursework
+ Strong written and verbal communication skills.
+ Ability to commit exclusively to the Pearson summer internship (no concurrent internships or externships).
_Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply._
_Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential._
_Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive._
_To learn more about Pearson's commitment to a diverse and inclusive workforce, please click here:_ ***********************************************************
**APPLICATION PROCEDURE:** All candidates must apply online at: ********************** Type (21885) in the keyword search box to access the posting.
In addition to the online application, each candidate must submit a curriculum vita, copy of graduate school transcript, two letters of recommendation, and a statement of purpose describing his or her interest in the internship. All application materials must be received by February 8, 2026. Internship awards will be announced by March 8, 2026.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Research, Efficacy, and Psychometrics
**Job Family:** LEARNING\_&\_CONTENT\_DEVELOPMENT
**Organization:** Assessment & Qualifications
**Schedule:** FULL\_TIME
**Workplace Type:** Remote
**Req ID:** 21885
**Req Type:** Student
\#location
$9k monthly 9d ago
Enterprise Client Partner
Pearson 4.7
Pearson job in Trenton, NJ
**Global Client Partner (Strategic Accounts)** Pearson, the global learning leader, is seeking a senior Client Partner role to serve as the managing director for key strategic client partnerships. Client Partners are growth leaders who own Pearson's most influential enterprise relationships end-to-end. In this role, you'll set a multi-year account strategy, deepen executive trust, and expand 360° partnerships by activating Pearson's complete portfolio -from AI-powered learning to enterprise talent solutions like certifications, assessments, learning content and professional training.
You'll operate as a senior adviser to our client's global C-suite, leading cross-functional, cross-geography teams to deliver measurable business outcomes while accelerating revenue, impact, and long-term value.
Pearson embraces a geographically distributed working model. This role will be based in the US to facilitate frequent in-person engagement with Global Accounts.
**Key Responsibilities**
Strategic Account Leadership & Revenue Acceleration
+ Own global account strategy, aligning Pearson's solutions with client business and talent transformation agendas.
+ Lead and close multi-million-dollar, multi-stakeholder transformation deals across learning, skilling, and talent development.
+ Maximize expansion across Pearson's solutions portfolio-including AI-powered learning experiences, digital credentials, assessments, employability solutions, and workforce analytics.
+ Build robust, insight-led territory and account plans with disciplined forecasting.
Executive Engagement & Advisory
+ Serve as a trusted advisor to our clients' C-Level and VP+ level roles (CHRO, CLO, CIO, COO and more) and business unit leaders.
+ Articulate the impact of AI, skills intelligence, and emerging technologies on talent, productivity, and organizational capability.
+ Shape top-to-top relationships and serve as the escalation point for senior executives.
AI-, Data-, and Insights-Led Solutioning
+ Apply AI tools to design solutions that address workforce transformation, re-skilling, and productivity uplift.
+ Guide clients on responsible use of AI in learning, credentialing, and talent mobility.
+ Leverage market signals, labor trends, and emerging technology insights to influence client roadmaps.
Leading Across a Matrixed Ecosystem
+ Lead a global virtual account team across solutioning, product, delivery, customer success, R&D, and marketing.
+ Partner with hyperscalers, global SIs, and EdTech ecosystem partners where appropriate to co-sell, co-create, and expand impact.
+ Engage Client and Pearson teams to streamline solution design and delivery.
+ Market Awareness & Thought Leadership
+ Represent Pearson at global industry events and executive roundtables.
+ Track AI, LLMs, agentic technologies, XR/VR learning, and emerging learning tech trends to maintain a competitive edge.
+ Provide structured market feedback to product and strategy teams.
**Qualifications**
+ 12+ years in enterprise software, AI/ML, HR tech, EdTech, or consulting-led transformation sales or partnerships.
+ Proven record of closing multi-million dollar, multi-year enterprise deals.
+ Expertise in AI applications for learning, skills, talent, and workforce transformation.
+ Experience leading matrixed teams across functions and geographies.
+ Strong command of account planning, forecasting, origination, negotiation, and executive storytelling.
+ Entrepreneurial, customer-centric, and highly collaborative.
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:
The minimum full-time salary range is between $160,000 to $200,000.
This position is eligible to participate in a sales incentive plan, and information on benefits offered is here.
_Applications will be accepted through January 23, 2026. This window may be extended depending on business needs._
**\#LI-LB1**
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Sales
**Job Family:** GO\_TO\_MARKET
**Organization:** Enterprise Learning & Skills
**Schedule:** FULL\_TIME
**Workplace Type:**
**Req ID:** 22114
\#location
$160k-200k yearly 4d ago
UniVerse Developer
Ace Tech Resources 4.1
Philadelphia, PA job
Universe Developer
Job Type: Full -time
Job Description:
We are a leading provider of software solutions for various domains and industries. We are looking for a resourceful, accountable, customer -oriented software developer. Willingness to learn additional development languages, including MultiValue database programming (specifically, Rocket Software's U2 products: UniVerse, U2 Web DE) - training to be provided. As a UniVerse Developer you would be responsible for developing and supporting Financial, HR, Payroll, Tax Administration, and Community Development applications. This position is based out of the greater Philadelphia area, but remote / hybrid work will be considered.
Responsibilities:
Develop and maintain front -end / web interfaces for data entry and database / reporting integration
Create and maintain 3rd -party interfaces using SOAP, JSON, and web services
Provide technical support for existing web -based application software
Ability to troubleshoot and to read through code to resolve technical issues independently
Perform comprehensive testing of new software modules and/or releases
Analyze specific product support assignments from senior software developers and specialists; take ownership of these assignments through full resolution
Ability to communicate technical ideas clearly, whether to technical peers or non -technical colleagues/customers
Communicate with customers (via phone, remote sessions, live chat, and email) to identify and resolve support issues
Deliver software updates and patches to customers as needed
Write technical specifications and support documentation
Assist in on -site customer training, support, and implementation of software applications
Willingness to travel occasionally, mostly East Coast and Midwest
Requirements
Basic Qualifications:
High school diploma, GED, or equivalent certification
At least 3 years of experience programming Classic ASP, HTML, CSS, JavaScript, and VBScript
At least 3 years of experience developing/supporting database -driven, transactional web applications
Preferred Qualifications:
Bachelor's degree in Computer Science or Management Information Systems
3 years of experience in Microsoft Excel (Specifically advanced features? Ex. Apps Script, VBA, and/or Macros)
5+ years experience in software development
At this time, ACE Tech Resources will not sponsor a new applicant for employment authorization for this position.
$76k-107k yearly est. 60d+ ago
Psychometrician
National Board of Medical Examiners 4.7
Philadelphia, PA job
NBME's Psychometrics and Data Analysis (PADA) unit is seeking a Psychometrician to join their team. When applying, interested candidates should include a cover letter to indicate their interest in and fit for the role. This position is expected to make contributions in four primary areas:
* Planning and execution of psychometric analyses, scoring, and score reporting for operational examination programs.
* Applied research and development in support of examination programs, analysis methods, and procedures.
* Contribute to the educational measurement community via professional presentations and publications related to independent and organizational research agendas.
* Evaluate existing procedures for improvement opportunities and identify new methods or applications of technology to increase accuracy and efficiency of exam processing.
The Psychometrician role must effectively collaborate with a variety of internal staff, including data analysts, test developers, information technologists, and program managers. In addition, the psychometrician is expected to be skilled in supporting external facing communication and engagement with clients and subject matter experts from a wide range of medical and health care fields.
Operational examination programs at NBME include the United States Medical Licensing Examination, an extensive medical school examination program that supports the assessment needs of US and international medical schools, and numerous client examinations primarily in support of medical specialties. The variety of assessment programs creates a wealth of data and opportunities for applied and theoretical research that can impact practice.
This role has been designated as primarily remote, meaning it generally does not require onsite work more than an average of 2-3 times per month and may require additional prescheduled onsite work. You are offered the flexibility to select if you prefer to work primarily remotely, hybrid, or onsite. We are open to considering candidates in the following states: Pennsylvania, New Jersey, Delaware, Maryland, Florida, Georgia, Iowa, Indiana, Kansas, Kentucky, Michigan, North Carolina, South Carolina, Tennessee, Texas, and Virginia.
At NBME, we continue to innovate and improve how we fulfill the evolving needs of the health care community. This commitment starts and ends with the people at NBME. By recruiting and empowering talented individuals from various disciplines and backgrounds, which includes professionals with diverse life experiences, abilities, and perspectives, NBME can take a well-informed, robust approach to advancing medical education and assessment for years to come.
QUALIFICATIONS
Skills and Abilities
* Strong background in psychometric theory and application, including knowledge of IRT, CTT, statistics, test development procedures, and research design.
* Advanced knowledge of measurement topics such as equating, scaling, generalizability theory, Bayesian methodology, or standard setting.
* Knowledge and/or experience in natural language processing, process data analytic methods, or formative assessment approaches is desirable.
* Excellent computer skills and a working knowledge of statistical software (e.g., Calibration software, SAS, Python, R).
* Excellent oral and written communication skills.
* Ability to identify errors and solve problems.
* Excellent interpersonal skills, including the ability to work closely and successfully with individuals from a variety of professional and educational backgrounds.
Experience
A minimum of one year of experience is required to be considered for Psychometrician. Rank and responsibilities will be commensurate with experience.
Education
Doctorate degree in Educational/Psychological Measurement, Statistics, or a related field is required. Candidates who are ABD and near completion are encouraged to apply.
About NBME
NBME is a not-for-profit organization that specializes in the creation of assessments and learning tools for physicians and health professionals. Our mission is to advance assessment of these professionals to achieve optimal care for all, supporting the development of a highly effective, diverse and compassionate health care workforce.
Founded in 1915, NBME develops and manages the United States Medical Licensing Examination with the Federation of State Medical Boards. We offer a comprehensive portfolio of assessment products for every stage of the medical school journey and provide assessment services to various health profession organizations.
We are dedicated to advancing innovative assessment approaches through research, collaboration and contributions to the medical education and assessment communities. In 2024, we expanded our assessment capabilities to include simulation through the acquisition of MedVR Education.
Learn more on NBME's website.
NBME's Community Collaborations and Contributions
NBME believes that a key path to meeting our mission is collaborating with and supporting our communities. Our Community Collaborations and Contributions programs provide resources and recognition to medical educators and researchers advancing the field of assessment throughout their careers. In addition, we invest in fee assistance, scholarships and pathway programs to aid learners and help support increased representation in health care. Headquartered in Philadelphia, NBME also gives to local organizations that advance health equity and access and positively impact social determinants of health.
The compensation we are offering for this position is as follows:
PhD or other Doctoral degree in educational/psychological measurement, statistics, or a related field and at least two years of related professional experience: $113,689 - $142,112
PhD or other Doctoral degree in educational/psychological measurement, statistics, or a related field and at least four years of related professional experience: $138,720-$173,400
Please note that the offered rate for this position typically aligns with the minimum to midrange of this grade, but it can vary based on the successful candidate's qualifications and experience, department budget, and an internal equity review.
The NBME offers competitive salaries, excellent benefits, and a rewarding work environment. Excellent Benefits include: Healthcare, Dental, Prescription, and Vision plans; 401(k) w/match, Tuition Reimbursement Plan, Commuter Benefit: Public Transit or Parking options. Remote Friendly Workplace.
NBME is an Equal Opportunity Employer. We will consider all qualified applicants for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
$138.7k-173.4k yearly 11d ago
Drexel Co-Op: Learning Experience Coordinator
National Board of Medical Examiners 4.7
Philadelphia, PA job
NBME offers a versatile selection of high-quality assessments and educational services for students, professionals, educators, regulators and institutions dedicated to the evolving needs of medical education and health care. To ensure our assessments meet the highest standards of quality, stay relevant and align to the current curriculum in medical schools and training programs, we rely on a wide network of collaborators. These include the volunteers who help develop our exam questions, the committees and panels who represent various groups within the medical education community, external researchers and health profession organizations.
NBME views diversity, equity and inclusion (DEI) as foundational and enduring to our strategy and vision. We continue to focus on ensuring that our DEI work is impactful and ingrained in everything we do, including with our staff, culture, products and services, the Philadelphia community and the broader medical education landscape. Our commitment manifests in our hiring and staff development, recruitment for committees, grants programs, design and review of our assessments, and involvement in our local and national communities.
Learn more about NBME at NBME.org.
Co-ops must be located in the tri-state area of PA, DE, or NJ for the duration of the Co-Op experience.
Position Description:
Are you passionate about user experience, digital learning, and making information truly accessible? Join NBME as a Learning Experience Coordinator and help shape the way medical professionals and staff engage with knowledge. In this co-op role, you'll revamp key training portals, help design engaging eLearning content, and champion LinkedIn Learning adoption-directly impacting how our teams grow and succeed. Perfect for students looking to gain hands-on experience in instructional design and HR communications at a mission- driven organization.
* Review, Audit, recommend changes, and edit Human Resources SharePoint pages with an eye toward user experience, relevance and value of information. Specific focus on Manager Resource Portal and Training and Development sites.
* Support the research and design of an eLearning course to improve business acumen of NBME employees (NBME 101, module 3).
* Improve current usage of LinkedIn Learning among NBME Staff by learning the administrative features, creating learning paths, establishing a schedule and process for featuring courses on the LinkedIn Learning landing page
Qualifications:
Education - Interested in any of the following:
* - Education
* - Communications
* - User Experience and Interaction Design
* - Organizational Management
* - Digital Media & Virtual Production
Experience/Interests:
* - Web design
* - User Experience
* - Training and Development
* - Organizational Communication
* - eLearning Development
* - Creative Visual Design
* Preferred Majors: Arts & Sci. - Strategic and Digital Communication, Bus. - General Business, Bus. - Organizational Management, Arts & Sci. - Communication, Des. - User Experience & Interactive Design, Ed. - Teacher Education, Ed. - Elementary Education, Ed. - Learning, Culture, and Technology, Arts & Sci. - Psychology
Level(s) of Experience Sought:
Intermediate - Some related work or volunteer experience/second Co-op to Advanced
$36k-53k yearly est. 9d ago
Drexel Co-Op: Program Manager
National Board of Medical Examiners 4.7
Philadelphia, PA job
NBME is proud to partner with Drexel University and give students the opportunity to utilize the skills they have learned in the classroom and leverage them in an educational setting. NBME offers a versatile selection of high-quality assessments and educational services for students, professionals, educators, regulators and institutions dedicated to the evolving needs of medical education and health care. To ensure our assessments meet the highest standards of quality, stay relevant and align to the current curriculum in medical schools and training programs, we rely on a wide network of collaborators. These include the volunteers who help develop our exam questions, the committees and panels who represent various groups within the medical education community, external researchers and health profession organizations. NBME views diversity, equity and inclusion (DEI) as foundational and enduring to our strategy and vision. We continue to focus on ensuring that our DEI work is impactful and ingrained in everything we do, including with our staff, culture, products and services, the Philadelphia community and the broader medical education landscape. Our commitment manifests in our hiring and staff development, recruitment for committees, grants programs, design and review of our assessments, and involvement in our local and national communities. Learn more about NBME at NBME.org. Co-ops must be within a commutable distance of university city during the duration of their co-op. Please note, this co-op assignment will begin on April 6, 2026.
The Program Manager Co-Op within Program & Stakeholder Management will play a key role in creating positive experiences for our customers and stakeholders. This position offers hands-on exposure to customer relationship management and program coordination-all essential skills for future leaders in business, healthcare, and marketing. It will focus on strengthening connections with NBME's customers by supporting engagement strategies, ensuring accurate data for outreach, and contributing to initiatives that drive customer success.
Key Responsibilities
* Enhance Customer Engagement: Assist in planning and executing outreach campaigns, email communications, and follow-up activities to keep customers informed and engaged.
* Support Customer Success: Track and update customer records in Salesforce to ensure data accuracy for personalized interactions and reporting.
* Analyze & Report: Generate dashboards and reports that provide insights into engagement trends and program performance, as well as help develop customer health score
* Collaborate on Marketing Initiatives: Work with the team to develop communication workflows that improve customer experience.
Learning Objectives:
* Gain real-world experience in customer engagement strategies and customer success practices.
* Develop proficiency in CRM systems (Salesforce) and learn how data drives marketing, sales, and business decisions.
* Understand best practices for customer communication, program coordination, and stakeholder relationship management.
Required Qualifications
* Strong organizational and time management skills.
* Ability to manage multiple tasks and meet deadlines.
* Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
* Excellent written and verbal communication skills.
* Attention to detail and accuracy in data entry and reporting.
Preferred Qualifications
* Experience with a CRM (basic navigation, data entry, reporting).
* Familiarity with project coordination or stakeholder engagement.
* Knowledge of data analysis and reporting tools (Excel pivot tables, dashboards).
* Ability to work independently and collaboratively in a hybrid environment.
* Interest in program management, business operations, or organizational leadership.
$55k-84k yearly est. 7d ago
Drexel Co-Op: Desktop Services Analyst
National Board of Medical Examiners 4.7
Philadelphia, PA job
NBME is proud to partner with Drexel University and give students the opportunity to utilize the skills they have learned in the classroom and leverage them in an educational setting. NBME offers a versatile selection of high-quality assessments and educational services for students, professionals, educators, regulators and institutions dedicated to the evolving needs of medical education and health care. To ensure our assessments meet the highest standards of quality, stay relevant and align to the current curriculum in medical schools and training programs, we rely on a wide network of collaborators. These include the volunteers who help develop our exam questions, the committees and panels who represent various groups within the medical education community, external researchers and health profession organizations.
NBME views diversity, equity and inclusion (DEI) as foundational and enduring to our strategy and vision. We continue to focus on ensuring that our DEI work is impactful and ingrained in everything we do, including with our staff, culture, products and services, the Philadelphia community and the broader medical education landscape. Our commitment manifests in our hiring and staff development, recruitment for committees, grants programs, design and review of our assessments, and involvement in our local and national communities.
Learn more about NBME at NBME.org.
Co-ops must be located in the tri-state area of PA, DE, or NJ for the duration of the Co-op experience.
Position Description:
Deliver Desktop Services to NBME staff working in the office and remotely, including:
* Participate in responding to customer requests for assistance by troubleshooting computer hardware/software issues (break/fix), fulfilling requests for software as well as testing/implementing changes to desktop hardware and software.
* Provide technical support for visiting committees and NBME staff.
* Provide technical and administrative support for the Desktop Services team, such as documentation, technology upgrades and managing service ticket queues.
* Perform daily operational tasks for desktop technologies such as laptop/desktop imaging and software installations using SCCM/In Tune.
* Participate in defining and completing tasks in service improvement plans, including collecting and analyzing service data.
* Assist in department moves and setting up new employee's computers.
* Re-install desktop equipment as staff return to the office.
This position requires onsite work at NBME at 3750 Market Street daily. While other positions at NBME may be remote, Desktop Analyst is an onsite position.
Qualifications:
* Proven skills in detail-oriented activity, knowledge of basic computing/IT network concepts
* Good communication skills and ability to work directly with all levels of staff
* Knowledge of computer technologies, such as Microsoft Teams, Office 365, scripting, Windows 10, computer hardware and customer service a plus.
* Preferred Majors: Comp. - Computer Science, Comp. - Computing & Security Technology, Eng. - Computer Engineering
$56k-89k yearly est. 9d ago
Associate Vice President of Enterprise Architecture
National Board of Medical Examiners 4.7
Philadelphia, PA job
As Associate Vice President of Enterprise Architecture (AVP, EA) you will lead the technical architecture mission and strategy for the organization, ensuring our enterprise architecture evolves in step with our business strategy, assessment product roadmaps, internal staff needs, and emerging technologies. To achieve this, you will partner with business and IT leaders to shape the next generation of NBME business capabilities and technology that enables them. And you will consider how solutions integrate into our current and future enterprise landscape.
This role has been designated as primarily remote, meaning it requires little to no onsite attendance. While this role can be designated as remote, you are offered the flexibility to select if you prefer to work primarily remotely, hybrid, or onsite. We're open to considering candidates residing in the following states: DE, NJ, MD, PA, or VA
Diversity, Equity, and Inclusion Statement
At NBME, we continue to innovate and improve how we fulfill the evolving needs of the healthcare community. This commitment starts and ends with the people at NBME. By recruiting and empowering talented individuals from various disciplines and backgrounds, which includes professionals with diverse life experiences, abilities, and perspectives, NBME can take a well-informed, robust approach to advancing medical education and assessment for years to come.
* ABOUT THE ENTERPRISE ARCHITECTURE TEAM
The Enterprise Architecture (EA) team plays a strategic role in enabling NBME's business outcomes by aligning technology standards and decisions with organizational goals. EA provides guidance that maximizes value to NBME through cost-effective, secure, and sustainable technology solutions. The team fosters collaboration and flexibility across IT and business units, promoting practical governance that supports innovation and agility.
Enterprise Architects set clear technology guardrails and help establish reusable solutions and patterns that improve architectural integrity and efficiency. They also encourage experimentation and adoption of emerging technologies while balancing enterprise-wide priorities with specific business and technology needs.
RESPONSIBILITIES
* Align architecture with strategy: Develops and maintains relationships with key business leaders across the organization to align technology strategy and standards with NBME's strategic goals and assessment product roadmaps.
* Govern architecture with guardrails, not gates: Develops and maintains enterprise architecture frameworks, patterns, and standards which function as guardrails for implementation teams. Strikes the right balance between ensuring compliance with architectural standards and making tactical exceptions to ensure flexibility required for innovation and optimal business outcomes. Responsible for application policy and architecture governance processes.
* Enable agile delivery: Leads a team of architects embedded within Agile business capability development teams to guide them on the design of solutions within the EA guardrails, ensuring balance between enterprise consistency and team autonomy.
* Accelerate experimentation: Facilitates proof of concept work to solve difficult problems and collaboratively create practical reusable components. Influences the community to gain support for their use.
* Mentor and upskill talent: Provides mentorship and guidance to architects and technical staff.
* Evolve the tech stack: Evaluates and recommends new technologies and tools to enhance enterprise capabilities.
* Champion Innovation and Emerging Technologies: Provides strategic leadership in identifying, evaluating, and adopting emerging technologies (e.g., AI, NLP, ML) to strengthen NBME's product capabilities, platform evolution, and business process transformation.
* Advance engineering excellence: Contributes to the definition and execution of DevSecOps and MLOps practices that support secure, automated, and high-velocity delivery.
* Integrate data as an asset: Influence the design operational and analytical data architectures and integration strategies.
* Leverage strategic partnerships: Maintains relationships with strategic technology vendors. Engages with vendors to understand strategic offerings and alignment with NBME's future requirements and roadmaps.
QUALIFICATIONS
Skills and Abilities
* Exceptional leadership abilities with high emotional intelligence, ability to influence staff, and who knows when to hold firm and when to be flexible.
* Skilled relationship builder and collaborator who effectively uses influence and persuasion in leading others to achieve balanced, optimized goals.
* Effective communicator and presenter enabling collaboration within IT and across business units.
* Applies modern enterprise architecture practices (e.g., capability modeling, domain-driven design, lean architecture) with proficiency in cloud computing and emerging technologies.
* Ability to analyze complex systems and provide strategic solutions.
* Expert in defining a comprehensive technology strategy and vision to optimize business applications and reduce risks.
* Financial acumen.
* Proficiency in designing and implementing secure architectures that align with organizational goals and regulatory requirements.
Experience
* 8+ years of managerial experience.
Education
* Bachelor's degree or equivalent experience. Advanced degree desired.
One or more of the following certifications strongly preferred:
* TOGAF Certified
* Certified Information Systems Architect (CISA)
* Zachman certified Enterprise Architect
* AWS Certified Solutions Architect - Professional
These are valuable certifications for this role but not required:
* Certified SAFe Architect (ARCH)
* ICAgile ICP-ARC (Agile Architecture)
* Microsoft Certified: Azure Solutions Architect Expert
About NBME
NBME is a not-for-profit organization that specializes in the creation of assessments and learning tools for physicians and health professionals. Our mission is to advance assessment of these professionals to achieve optimal care for all, supporting the development of a highly effective, diverse and compassionate health care workforce.
Founded in 1915, NBME develops and manages the United States Medical Licensing Examination with the Federation of State Medical Boards. We offer a comprehensive portfolio of assessment products for every stage of the medical school journey and provide assessment services to various health profession organizations.
We are dedicated to advancing innovative assessment approaches through research, collaboration and contributions to the medical education and assessment communities. In 2024, we expanded our assessment capabilities to include simulation through the acquisition of MedVR Education.
Learn more on NBME's website.
NBME's Community Collaborations and Contributions
NBME believes that a key path to meeting our mission is collaborating with and supporting our communities. Our Community Collaborations and Contributions programs provide resources and recognition to medical educators and researchers advancing the field of assessment throughout their careers. In addition, we invest in fee assistance, scholarships and pathway programs to aid learners and help support increased representation in health care. Headquartered in Philadelphia, NBME also gives to local organizations that advance health equity and access and positively impact social determinants of health.
Compensation we are offering for this position is at $220,000 - $260,000/year. Please note that the offered rate for this position typically aligns with the minimum to midrange of this grade, but it can vary based on the successful candidate's qualifications and experience, department budget, and an internal equity review.
The NBME offers competitive salaries, excellent benefits, and a rewarding work environment. Excellent Benefits include: Healthcare, Dental, Prescription, and Vision plans; 401(k) w/match, Tuition Reimbursement Plan, Commuter Benefit: Public Transit or Parking options. Remote Friendly Workplace.
NBME is an Equal Opportunity Employer. We will consider all qualified applicants for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
$220k-260k yearly 11d ago
Specialist, Software Engineer
Pearson 4.7
Pearson job in Trenton, NJ
"The Software Developer is responsible for analysis, design, implementation, and unit testing to produce high-quality code for a project team responsible for supporting a number of cutting-edge assessment technology platforms. They will use industry best practices while working in a team of high-performing professionals. They are also responsible for maintaining and supporting mission-critical applications as necessary. The role aligns to industry-level titles such as Full stack Engineer, Full stack Developer"
This requisition is part of the Pearson/MZD team, which develops innovative assessment technology platforms. One of the team's primary responsibilities is supporting a number of technology platforms that deliver exams to test takers, score and report results. We are now in the midst of building our next generation assessment platform, which is a multi-year project with enormous strategic value, leveraging state of the art technologies and processes. We are looking for outstanding candidates to bolster the staff of this critical project.
**Team:**
The School Assessment Authoring and Delivery team is comprised of a small group of inspired developers that thrive on developing cutting edge applications, with a passion for innovation and pride in producing excellent user experiences. Our work environment is collaborative, casual, flexible, agile and results driven. Since the business provides a mission-critical service to a demanding set of clients, high-quality performance is required to meet customer expectations.
**The Full Stack Software Engineer will:**
+ Implement & Perform - Implement designs following Pearson coding standards and industry best practices
+ Analyze & Design - Ensure business and requirements artifacts are created that effectively model the customer's requirements. Use tooling and best practices to create design models from requirements
+ Review - Participate in requirements, design and code reviews
+ Test & Deployment - Work closely with other teams (e.g., QA, configuration management, end users) to release high quality software. Create testable requirements and write and execute unit tests
+ Quality/process improvement - Participate in group improvement activities and initiatives to improve process and product quality in pursuit of excellence
+ Performs other duties as assigned
**Education and Experience:**
+ Bachelor's degree in computer science, MIS, or equivalent technology discipline
+ 3+ years relevant software development experience creating SaaS applications
+ Experience with development, maintenance, and testing of software following industry best practices
+ Experience with highly available, highly concurrent web-based applications
+ Experience with GIT or similar VCS tools
+ Desire to adopt and master AI tools as part of the SDLC
**Current Tech Stack:**
+ Go, Javascript/Typesript, VueJS, Python, Postgres
+ AWS, Git, Docker, Python, Web Components
**Desired Experience:**
+ 3+ years' experience working in an agile environment
+ Desire to expand knowledge in many development languages, applications, and tools
+ Quickly learn new processes and tools, business domains and technical applications
+ Able to think technically and analytically
+ Ability to understand the philosophy of architecture
+ Must assimilate information, distil knowledge, apply experience and provide solution alternatives and recommendations
+ Must have strong time management skills - including the ability to work well under pressure, plan, set priorities, adapt to change, and meet established timelines
+ Must be a self-starter and detail-oriented
+ Effective written and verbal communication skills
+ Ability to work within a team
**Experience with some or all of the following is considered a bonus:**
+ IMS LTI (Learning Tools Interoperability)
+ IMS QTI (Question & Test Interoperability)
+ IMS OneRoster
+ Common K-12 reporting frameworks suchas (Ed-fi and Caliper)
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location.
The full-time salary range is between $100,000 - $130,000. This position is eligible to participate in an annual incentive program, and information on benefits offered is here.
Applications will be accepted through 18th January 2026. This window may be extended depending on business needs.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Engineering
**Job Family:** TECHNOLOGY
**Organization:** Assessment & Qualifications
**Schedule:** FULL\_TIME
**Workplace Type:** Remote
**Req ID:** 22076
\#location
$100k-130k yearly 3d ago
Director, Customer Success
National Board of Medical Examiners 4.7
Philadelphia, PA job
NBME is seeking a Director, Customer Success to provide NBME customers, partners, and other stakeholders with proactive and personalized care related to the use of NBME's portfolio of products and services. The Director, Customer Success leads a team that supports each stage of the customer's journey and serves as the primary point of contact for medical schools and health professions organizations. The Director also works closely with internal and external stakeholders to help inform the development of and improvements to services and products, as well as ensures that NBME's assessment offerings are aligned with NBME's mission, overall strategy, financial objectives, and brand. This includes but is not limited to engaging NBME's stakeholders at all levels, including existing, potential, and new organizational customers, and ensuring ongoing compliance of contract (service) terms for associated products and services.
This role has been designated as primarily remote, meaning it requires little onsite attendance. While this role can be designated as remote, you are offered the flexibility to select if you prefer to work primarily remotely, hybrid, or onsite. We're open to considering candidates in the following states, though local candidates will be prioritized: Delaware, Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Maryland, Michigan, New Jersey, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, and Virginia.
At NBME, we continue to innovate and improve how we fulfill the evolving needs of the healthcare community. This commitment starts and ends with the people at NBME. By recruiting and empowering talented individuals from various disciplines and backgrounds, which includes professionals with diverse life experiences, abilities, and perspectives, NBME can take a well-informed, robust approach to advancing medical education and assessment for years to come.
RESPONSIBILITIES
* Effectively lead customer success team to achieve customer satisfaction, programmatic, business, and strategic goals. Build and maintain a high performing team through effective hiring, goal setting, rewards, team building and performance management activities.
* Lead sales and account management functions to drive customer satisfaction, business, revenue, and mission outcomes. Identify low and declining use customers, engage with clients to identify any concerns or reasons for lack of use, and provide solutions to drive greater customer success and value attainment. Create and implement strategies and tactics to support the sales and customer success funnels.
* Collaborate effectively with NBME Outreach, Product Management, Marketing and Communications, Business Operations, and the Customer Services and Resource Center teams to identify and effectively meet customer needs spanning NBME's portfolio of products and services. The Director of Customer Success will represent the voice of the customer/partner across all functional domains and ensure the strategic needs of customer/partners are being included as part of short and long-term unit, project, and portfolio roadmaps.
* Provide leadership to proactively and, when necessary, reactively resolve programmatic and customer service issues including the interpretation and application of program policies and practices and the resolution of problems and concerns.
* Manage customer and stakeholder committees, liaison activities, and outreach to various markets and stakeholders (such as health-care societies and organizations, educational institutions, faculty, students, and residents) NBME serves.
* Create, maintain, and expand external relationships with domestic and international medical schools and other critical stakeholder and customer groups to help inform product management about current and future needs for services and products provided to medical schools.
* Represent NBME at various conferences and stakeholder meetings.
QUALIFICATIONS
Skills and Abilities
* Expertise in developing and participating in strategic initiatives to drive customer satisfaction, utilizing insights, voice of the customer data, analytics, and customer journey mapping to understand and improve customer experience.
* Excellent communication and presentation skills, with the ability to deliver program-related information in an organized, informative, and engaging manner.
* Strong accessibility and responsiveness to stakeholders, effectively resolving routine and non-routine problems or triaging them to appropriate units, and providing effective solutions to complex customer experience issues.
* Proficiency in analyzing sales data, identifying trends, and making data-driven decisions. Experience with CRM systems (e.g., Salesforce) and sales analytics tools to manage and analyze customer data. Skilled in creating comprehensive sales reports and dashboards to monitor performance and inform strategic decisions.
* Proficiency in staying current on high-stakes testing, educational innovation, medical education, and or medical licensure issues, and sharing knowledge with staff for continuous improvement.
* Competence in preparing and monitoring program budgets, ensuring efficient and cost-effective use of resources, and developing processes and protocols for global market services.
* Experience in planning, documenting, and implementing strategic initiatives, conducting analysis of program performance, and providing summary reports to senior management and program governance.
* Advisory skills for executive leadership on solutions to improve productivity and customer engagement, partnering with internal groups to meet service level expectations, and representing the Medical School Program in customer journey incident resolution and with external stakeholders.
Experience
* 10+ years of experience in medical education, higher education administration, academic program leadership, assessment, or a similar industry with transferable skills in strategic planning, stakeholder engagement, and customer experience.
* 5+ years of experience leading cross-functional teams to operationalize and deliver on product requirements.
* 5+ years of successful stakeholder engagement and or sales experience.
Education
* Bachelor's degree required; Master's degree preferred
* Pragmatic Marketing certified preferred
About NBME
NBME is a not-for-profit organization that specializes in the creation of assessments and learning tools for physicians and health professionals. Our mission is to advance assessment of these professionals to achieve optimal care for all, supporting the development of a highly effective, diverse and compassionate health care workforce.
Founded in 1915, NBME develops and manages the United States Medical Licensing Examination with the Federation of State Medical Boards. We offer a comprehensive portfolio of assessment products for every stage of the medical school journey and provide assessment services to various health profession organizations.
We are dedicated to advancing innovative assessment approaches through research, collaboration and contributions to the medical education and assessment communities. In 2024, we expanded our assessment capabilities to include simulation through the acquisition of MedVR Education.
Learn more on NBME's website.
NBME's Community Collaborations and Contributions
NBME believes that a key path to meeting our mission is collaborating with and supporting our communities. Our Community Collaborations and Contributions programs provide resources and recognition to medical educators and researchers advancing the field of assessment throughout their careers. In addition, we invest in fee assistance, scholarships and pathway programs to aid learners and help support increased representation in health care. Headquartered in Philadelphia, NBME also gives to local organizations that advance health equity and access and positively impact social determinants of health.
Compensation we are offering for this position is at [$144,240 - $190,000]/year. Please note that the offered rate for this position typically aligns with the minimum to midrange of this grade, but it can vary based on the successful candidate's qualifications and experience, department budget, and an internal equity review.
The NBME offers competitive salaries, excellent benefits, and a rewarding work environment. Excellent Benefits include: Healthcare, Dental, Prescription, and Vision plans; 401(k) w/match, Tuition Reimbursement Plan, Commuter Benefit: Public Transit or Parking options. Remote Friendly Workplace.
NBME is an Equal Opportunity Employer. We will consider all qualified applicants for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
$144.2k-190k yearly 11d ago
Research and Development Analyst
Pearson 4.7
Pearson job in Trenton, NJ
We are currently seeking an innovative individual for a Research and Development Analyst position to support the development of clinical assessment products across our portfolio. Clinical Assessments, the portfolio's assessment division, is noted for our gold-standard assessment contributions in cognition, memory, neuropsychology, behavior, occupational therapy, speech/language therapy, early childhood, personality/psychopathology, and achievement.
The successful candidate will have demonstrated experience in research, clinical, or educational settings. This position will report to the Research and Development Manager, and can be remote, or based in our San Antonio, TX, or Bloomington, MN offices.
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, veterans, and people with disabilities are encouraged to apply.
**RESPONSIBILITIES**
The Research and Development Analyst works with a team of professionals - including Research Directors, Product Managers, and Digital Developers - and is responsible for supporting all phases of assessment development created for print and digital formats. The Research and Development Analyst has a range of responsibilities depending on the project.
These can include:
+ Supporting research and development efforts under the supervision of a Research Director.
+ Contributing to the development, refinement, maintenance, and quality control of assessments.
+ The abilities and mental flexibility to take on various tasks as needed to work as part of a team managing multiple products at various stages of development
+ Demonstrated success working as an individual contributor and within a collaborative team setting
+ Comfortable learning from mentors, incorporating constructive feedback, and contributing to a positive team culture
+ Ability to work well independently and take the initiative to follow through with tasks and to problem solve when questions arise or clarification is needed
+ Experience, skills, and/or demonstrated ability to utilize technology, mobile and web applications, and software and to upskill in areas such as artificial intelligence
+ Ability to recognize assumptions, evaluate arguments, and draw conclusions that are clear, consistent, sound, and fair and communicate these ideas in constructive and actionable ways
+ Ability to work well in a business environment, understanding how business requirements may differ from clinical, educational, or academic practice. This often requires balancing clinical and research interests with business requirements within the constraints of project scope, time, and cost
+ Ability to work with project teams (publishing, psychometrics, project management, software development) to ensure that all components and deliverables, both in print and digital mediums, are prepared in a timely manner to meet the publication schedule.
+ Ability to work on department or company work groups to enhance internal processes and procedures or other initiatives.
+ Ongoing commitment to principles of diversity, equity, inclusion, and accessibility; open-mindedness; thoughtful consideration of differences; and a willingness to listen, learn, and improve
**EDUCATION AND WORK EXPERIENCE**
+ Bachelor's degree in a clinical or educational field from a nationally recognized institution of higher education
+ Master's degree preferred
+ Research experience or training in research implementation.
+ Familiarity with assessment practices.
**Required Skills**
+ Excellent planning and organizational skills
+ Strong communication skills (oral, written, and business) and ability to communicate moderately complex information to different stakeholders in a way that can be easily understood.
+ The abilities and mental flexibility to take on various tasks as needed to work as part of a team managing multiple products at various stages of development.
+ Teamwork mentality: ability to work collaboratively as part of a multidisciplinary project team
+ Self-starter, able to work independently and take the initiative to follow through with tasks
+ Enthusiasm for continually learning more about the test development and publishing process.
+ Comfortable with technology, with experience, skills, and/or demonstrated ability to utilize technology, mobile and web applications, and software.
+ Training in basic research methods and statistics, and/or interest in developing this knowledge.
+ Understands the requirements of working in a business environment and how this may differ from clinical, educational, or academic practice.
Preferred Skills
+ Experience in speech, language, and/or communication assessment
+ Bilingual in Spanish & English both spoken and written
+ Subject matter experience in a clinical or educational setting with experience in speech and language preferred
+ Critical Thinking: Able to recognize assumptions, evaluate arguments, and draw conclusions that are clear, consistent, sound, and fair and communicate these ideas in constructive and actionable ways.
+ Editorial experience
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:
The minimum full-time salary range is between $55,000 - $64,000.
This position is eligible to participate in an annual incentive program, and information on benefits offered is here.
**_Applications will be accepted through Friday, Jan 23rd, 2026. This window may be extended depending on business needs._**
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Content Creation
**Job Family:** LEARNING\_&\_CONTENT\_DEVELOPMENT
**Organization:** Assessment & Qualifications
**Schedule:** FULL\_TIME
**Workplace Type:** Remote
**Req ID:** 22090
\#location
$55k-64k yearly 2d ago
Commercial Portfolio Manager
Pearson 4.7
Pearson job in Trenton, NJ
Pearson is seeking an experienced Commercial Portfolio Manager for Statistics in Higher Education Courseware to join a highly collaborative team dedicated to prioritizing customer value embedded in the products we build. This role will focus on overseeing a portfolio of products (such as eTexts and print books, and our homework platform, MyLab XL) by capitalizing on market opportunities, meeting customer needs, and delivering improved learner outcomes which ultimately drive value for our end users and revenue for Pearson.
We value teamwork, trust, flexibility, achievement, curiosity, and solving difficult problems. The role reports to the Director of Commercial Portfolio Management for Math and Physical Science.
**Key Responsibilities:**
+ Serve as the voice of the customer by working with colleagues in North America (and globally) to support the identification, assessment, and prioritization of market opportunities & customer pain points in math education, ensuring focus on maximizing both commercial and learner outcomes
+ Lead product strategy and contribute to the creation of new products and features, while phasing out existing products as needed. Focus on developing a strategic plan to guide the future of the portfolio in the education product space
+ Gather and analyze customer feedback and market research to gain deep insights into product performance, market trends, and competitor offerings. Use this information to inform product strategy and prioritize initiatives that address key customer needs
+ Champion data-driven decision-making, using strong data analysis skills to assess product performance and inform next steps, while balancing operational delivery with strategic thinking
+ Acquire and manage authorial talent, working directly with authors to bring their best work to market and ensure the product aligns with customer needs and expectations
+ Collaborate with cross-functional teams, including other Commercial Portfolio Managers, Content Strategy, Sales, Marketing, UX, Efficacy & Learning Research, and the Product Management teams, to create innovative products that drive improved learner outcomes and deliver commercial value for Pearson
+ Drive continuous product improvement post-launch, optimizing customer experience, adapting to geography/market segment requirements, responding to competitor actions, and improving both learner and commercial outcomes
+ Support achievement of the financial targets for your product(s) through knowledge and creation of the product P&Ls
+ Provide mentorship and guidance to junior team members, helping them navigate complex tasks and develop their skills. Share expertise to help shape team projects and contribute to a culture of continuous learning
+ Communicate effectively with stakeholders, presenting data, insights, and product strategies clearly and persuasively to support key decisions and product direction.
**Qualifications:**
+ Bachelor's degree or equivalent
+ Commercial product management/portfolio management experience, including managing digital products
+ 2-3 years experience as a college sales representative preferred
+ Ability to travel as needed (up to 10%)
+ Strong understanding of education, particularly higher education, and learning from a consumer viewpoint
+ Ability to balance strategic thinking with operational execution across multiple markets
+ Passion for design thinking, applying empathy, curiosity, and collaboration to explore innovative ideas
+ Exceptional communication skills, with the ability to tell a compelling story using data and customer feedback to drive decisions
+ Competence in analyzing market trends and identifying actionable insights to develop strategic product initiatives.
This role provides an opportunity to take ownership of key product initiatives, collaborate with diverse teams, and develop your expertise further, all while contributing to the growth and success of Pearson's Math and Statistics portfolio.
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Maryland, New York State, New York City, Washington State, and Washington DC laws, the pay range for this position is as follows:
This position is eligible to participate in an annual incentive program, and information on benefits offered is here.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Portfolio Management
**Job Family:** GO\_TO\_MARKET
**Organization:** Higher Education
**Schedule:** FULL\_TIME
**Workplace Type:** Remote
**Req ID:** 21939
\#location
$84k-142k yearly est. 35d ago
AI Engineer III
National Board of Medical Examiners 4.7
Philadelphia, PA job
NBME is seeking a highly skilled AI Engineer to join our team and take ownership of building, maintaining, and scaling AI-driven systems. This role is critical for translating research innovations into production-ready pipelines and tools that support multiple programs, products, and services. The AI Engineer will work closely with research, IT, and product teams to operationalize AI solutions, ensuring they are reliable, secure, and optimized for performance.
This role has been designated as primarily remote, meaning it requires little to no onsite attendance. While this role can be designated as remote, you are offered the flexibility to select if you prefer to work primarily remotely, hybrid, or onsite.
At NBME, we continue to innovate and improve how we fulfill the evolving needs of the healthcare community. This commitment starts and ends with the people at NBME. By recruiting and empowering talented individuals from various disciplines and backgrounds, which includes professionals with diverse life experiences, abilities, and perspectives, NBME can take a well-informed, robust approach to advancing medical education and assessment for years to come.
RESPONSIBILITIES:
* Design, implement, and maintain production-grade AI and NLP pipelines, including model training, deployment, monitoring, and updates.
* Collaborate with research teams on pre-production research and to operationalize prototypes, ensuring reproducibility, scalability, and robustness.
* Build and maintain infrastructure for embeddings, large language models, and other AI assets.
* Optimize AI systems for performance, reliability, and cost-efficiency.
* Implement and maintain monitoring, logging, and alerting for AI systems in production.
* Ensure compliance with data security, privacy, and organizational standards.
* Support multiple product teams by providing AI engineering expertise, tools, and best practices.
* Contribute to technical documentation, knowledge sharing, and internal training initiatives.
QUALIFICATIONS:
* Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related field.
* A minimum of 3 years of experience in AI/ML engineering, including model deployment, MLOps, system monitoring, and production pipelines.
* Proficiency with Python and AI/ML libraries (e.g., PyTorch, TensorFlow, Hugging Face Transformers).
* Experience with cloud platforms (AWS, GCP, Azure) and containerization (Docker, Kubernetes).
* Familiarity with vector databases, embeddings, and large-scale NLP applications.
* Strong problem-solving skills and ability to work collaboratively in a cross-functional team.
* Excellent communication skills for technical and non-technical stakeholders.
Preferred Qualifications:
* Experience in educational assessment or healthcare-related AI applications.
* Experience with Agentic LLM architectures for complex task completion.
About NBME
NBME is a not-for-profit organization that specializes in the creation of assessments and learning tools for physicians and health professionals. Our mission is to advance assessment of these professionals to achieve optimal care for all, supporting the development of a highly effective, diverse and compassionate health care workforce.
Founded in 1915, NBME develops and manages the United States Medical Licensing Examination with the Federation of State Medical Boards. We offer a comprehensive portfolio of assessment products for every stage of the medical school journey and provide assessment services to various health profession organizations.
We are dedicated to advancing innovative assessment approaches through research, collaboration and contributions to the medical education and assessment communities. In 2024, we expanded our assessment capabilities to include simulation through the acquisition of MedVR Education.
Learn more on NBME's website.
NBME's Community Collaborations and Contributions
NBME believes that a key path to meeting our mission is collaborating with and supporting our communities. Our Community Collaborations and Contributions programs provide resources and recognition to medical educators and researchers advancing the field of assessment throughout their careers. In addition, we invest in fee assistance, scholarships and pathway programs to aid learners and help support increased representation in health care. Headquartered in Philadelphia, NBME also gives to local organizations that advance health equity and access and positively impact social determinants of health.
Compensation we are offering for this position is at 118,160 (min) -- $147,700 /year. Please note that the offered rate for this position typically aligns with the minimum to midrange of this grade, but it can vary based on the successful candidate's qualifications and experience, department budget, and an internal equity review.
The NBME offers competitive salaries, excellent benefits, and a rewarding work environment. Excellent Benefits include: Healthcare, Dental, Prescription, and Vision plans; 401(k) w/match, Tuition Reimbursement Plan, Commuter Benefit: Public Transit or Parking options. Remote Friendly Workplace.
NBME is an Equal Opportunity Employer. We will consider all qualified applicants for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
#LI-Remote #Senior #Associate
$147.7k yearly 3d ago
Machine Technician & Systems Engineer (Full-Time Hourly) - Owatonna, MN
Pearson 4.7
Pearson job in Trenton, NJ
At **Pearson VUE** , we power the world's learning by delivering secure, reliable testing experiences for millions of people each year. To keep our testing centers running smoothly, we are seeking a dedicated **Machine Technician & Systems Engineer Hourly** **(Regular, Full-time )** to support the upkeep and functionality of our facilities in **Owatonna, MN** .
This role is **40 hours per week** with possibility of overtime and weekends shifts. Our ideal candidate demonstrates teamwork, with the availability to work **Monday to Friday from 6 PM to 3 AM.**
**Education, Knowledge and Experience**
**â– ** High school graduate or equivalent preferred.
â– One (1) year experience in a related production position preferred but not required.
**Other Skills and Abilities**
**â– ** Has the ability to work effectively under tight deadlines required.
â– Has the ability to operate material handling equipment preferred.
â– Has the ability to produce high level of quality is required.
**Primary Duties and Responsibilities**
**â– ** Operate all department machines.
â– Make operating adjustments to equipment as trained.
â– Maintain logs and keep records as directed.
â– Work cooperatively in a team environment to process materials or documents.
Wear necessary protective clothing and equipment as required.
â– Perform tasks involving the lifting and/or loading of materials.
â– Maintain work area in neat, orderly, and safe manner.
â– May perform higher classified work on occasional basis for training purposes.
â– Perform other related duties as assigned.
â– Support other departments as assigned.
**Physical Requirements**
**â– ** Must be able to lift 50 lbs. and move pallets of material with a pallet jack as
needed in routine department functions.
â– Must be able to stand for long periods of time and push loaded carts of 650 lbs.
Also frequent bending and twisting.
â– Must be able to push and load 1200 lb. or heavier Roll forms around.
**Working Conditions**
**â– ** Work occasionally requires situations where extreme caution must be observed.
â– Working environment may produce higher than normal noise levels and airborne
dust particles but is maintained for safe and favorable working conditions.
â– Work may require off shift or irregular working hours to assure minimal disruption
to regular operational functions
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:
**The full-time starting pay rate is $20 per hour.** This position is benefits eligible effective on your hire date. For more information, you may visit *********************************************
* Medical, Dental, Vision, Life, Short-Term Disability and Voluntary Long-Term Disability benefits.
* Paid holidays, vacation, sick and personal days per the NCS Pearson policies.
* 401(k) Retirement Plan with employer match.
* Employee Stock Purchase Plan (bi-annual enrollment).
* Tuition Reimbursement.
* Company-paid life insurance and business travel insurance benefits.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Production
**Job Family:** LEARNING\_&\_CONTENT\_DELIVERY
**Organization:** Assessment & Qualifications
**Schedule:** FULL\_TIME
**Workplace Type:** On-site
**Req ID:** 21297
\#location
$20 hourly 60d+ ago
President and CEO
National Board of Medical Examiners 4.7
Philadelphia, PA job
NBME has retained Isaacson, Miller to assist in the search for our next President and CEO. John Muckle and Micah Pierce are leading this search with Jasmine Miller. Click here for the job advertisement and information on how to apply or nominate somebody.
* Important: All applications should be submitted via Isaacson, Miller in order to be considered for the job. Applications submitted directly to NBME will not be considered.
$175k-333k yearly est. 36d ago
UniVerse Developer
Ace Tech Resources 4.1
Philadelphia, PA job
Job Title: Application Developer with UniVerse DBA Experience
An established software and services company in the Philadelphia, PA area is seeking a resourceful, accountable, and customer -oriented software developer with experience in MultiValue (Rocket UniVerse) programming and system administration.
Duties & Responsibilities:
Develop and maintain enterprise software applications in the UniVerse RDBMS environment.
Administer and manage the UniVerse database, ensuring optimal performance and security.
Communicate with customers (via phone, remote sessions, live chat, and email) to identify and resolve support issues.
Create and maintain 3rd -party interfaces.
Analyze specific product support assignments from senior developers; take ownership through full resolution.
Perform comprehensive testing of new software modules and releases.
Deliver software updates and patches to customers as needed.
Write technical specifications and support documentation.
Assist in on -site customer training, support, and implementation of software applications.
Willingness to travel occasionally, mostly on the East Coast and Midwest.
Requirements
Skills & Requirements:
College degree in Computer Science, MIS, or a related field (Bachelor's preferred).
Programming experience with MultiValue RDBMS languages (UniVerse preferred).
Experience in UniVerse system administration and DBA tasks.
Ability to troubleshoot and read through code to resolve technical issues independently.
Ability to communicate technical ideas clearly, whether to technical peers or non -technical colleagues/customers.
Experience with advanced features in Excel, and experience in professional/office work is preferred.
Experience with supporting database -driven, transactional web applications is a plus.
Work Environment:
On -site to start, with the possibility of transitioning to a hybrid model after initial training.
The candidate should be within commuting distance to the Philadelphia, PA area and available to be in -office much of the week at the outset.
Ideal Candidate:
Early to mid -career with UniVerse experience, particularly in system administration.
Resourceful and independent, yet a team player who values in -person collaboration for knowledge transfer and growth.
$76k-107k yearly est. 60d+ ago
Digital Print Technician - ( Regular Full-Time ) Owantonna, MN
Pearson 4.7
Pearson job in Trenton, NJ
At **Pearson VUE** , we power the world's learning by delivering secure, reliable testing experiences for millions of people each year. To keep our testing centers running smoothly, we are seeking a dedicated **Digital Print Technician - ( Regular Full-Time )** to support the upkeep and functionality of our facilities.
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:
**The minimum full-time starting pay is $20 per hour +** This position is benefits eligible effective on your hire date. For more information, you may visit *********************************************
* Medical, Dental, Vision, Life, Short-Term Disability and Voluntary Long-Term Disability benefits.
* Paid holidays, vacation, sick and personal days per the NCS Pearson policies.
* 401(k) Retirement Plan with employer match.
* Employee Stock Purchase Plan (bi-annual enrollment).
* Tuition Reimbursement.
* Company-paid life insurance and business travel insurance benefits.
For **40 hours per week** with possibility of ovetime and weekends shifts. Our ideal candidate demonstrates teamwork, with the availability to work **Monday to Friday from 3 PM to 11 PM.**
**Key Responsibilities**
+ Operate and maintain digital printing equipment daily.
+ Create and manipulate customer-supplied databases for printing projects.
+ Perform variable data printing and intelligent mail barcode production.
+ Ensure all printed materials meet quality standards and deadlines.
+ Troubleshoot equipment issues and perform preventive maintenance.
+ Collaborate with production and scheduling teams to meet client requirements.
+ Maintain accurate records of production output and machine performance.
+ Support other manufacturing and production functions as needed.
+ **Qualifications**
+ High school diploma or equivalent.
+ Previous experience in a print production or digital printing environment is preferred but not required.
+ Strong attention to detail and commitment to quality.
+ Ability to work independently and manage multiple tasks in a fast-paced environment.
+ Willingness to learn and adapt to new technology and procedures.
If you're passionate about quality, precision, and teamwork, we invite you to join our team as a **Digital Print Technician** at Pearson in Owatonna, MN.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Marketing
**Job Family:** GO\_TO\_MARKET
**Organization:** Assessment & Qualifications
**Schedule:** FULL\_TIME
**Workplace Type:**
**Req ID:** 21407
\#location
$20 hourly 60d+ ago
Product Manager II
National Board of Medical Examiners 4.7
Philadelphia, PA job
NBME is seeking to hire a level II Product Manager for our organization. This person will be responsible for driving the success of one or more products and leading cross-functional teams responsible for developing, improving, and delivering the product(s). The ideal candidate will have direct accountability for identifying market opportunities and customer needs, developing the product(s) roadmap, and planning and executing the operational planning, production, and projects that directly contribute to the success of the product(s).
This role has been designated as primarily remote, meaning it requires little to no onsite attendance. While this role can be designated as remote, you are offered the flexibility to select if you prefer to work primarily remotely, hybrid, or onsite. We're open to considering candidates in PA, NJ, DE, MD, but will prioritize qualified candidates living within 50 miles of our office location in Philadelphia, PA.
At NBME, we continue to innovate and improve how we fulfill the evolving needs of the healthcare community. This commitment starts and ends with the people at NBME. By recruiting and empowering talented individuals from various disciplines and backgrounds, which includes professionals with diverse life experiences, abilities, and perspectives, NBME can take a well-informed, robust approach to advancing medical education and assessment for years to come.
RESPONSIBILITIES
* Control the vision, strategy, and roadmap for one or more products in an effort to deliver value to the customer and align with broader NBME strategy.
* Manage and execute product life cycle/strategy, technical, and marketing aspects of the product(s), which includes: discovery and validation of market problems; bringing the voice of the customer into product strategy; exploration of new market opportunities; definition and sizing of market segments; business plan creation; pricing; product positioning; go-to-market planning; win/loss analysis; distribution strategy; product profitability and sales analysis.
* Continually monitor financial, reputational, and user-satisfaction "health" of product(s), reports findings, and develop recommendations to make appropriate strategic and tactical adjustments based on evidence.
* Lead the development and management of product-level budgets, including forecasting revenue, tracking expenses, and analyzing financial performance. Collaborate with cross-functional teams to align investment decisions with strategic goals, ensuring profitability and long-term value creation. Monitor key financial metrics and adjust plans proactively to meet business targets.
* Identify and implement process improvements that enhance team productivity, reduce waste, and accelerate time-to-market. Collaborate cross-functionally to streamline workflows, optimize resource utilization, and ensure consistent execution of product strategies aligned with business goals.
* Define market requirements, package features into product plans, and identifies risks/benefits/mitigation strategies.
* Develops recommendations for product(s) based on data analysis, competitive climate, understanding of NBME strategy, and informed business needs.
* Interacts with agile teams, cross-functional teams, development leads, product architects, and key customers
* Gather requirements from existing and potential customers, write market requirements documents or product backlogs, and monitor the implementation of each product project, maintaining the product roadmap and status dashboard.
* Analyzes the competitive landscape; works cross-functionally to monitor and incorporate industry innovations.
* Serves as the main liaison on the assigned product(s) between internal and external stakeholders. Coordinates efforts of cross-functional teams to align and deliver operational planning and production that meet customer and product roadmap requirements.
* Develops, interprets, and communicates policies and practices to external stakeholders; addresses/resolves routine issues, problems, and concerns.
* Represents assigned product(s) internally and externally to product-associated groups and organizations. Develops and delivers presentations, Webinars, and reports to NBME governance, the Executive Team, and external groups about products and activities.
* Participates in the creation of market collateral to support outreach, converting technical positioning into key market messages.
* Launches product(s) onto the market: Assist with defining buyer personas and determining market messages; participates in the creation of marketing plans; collaboratively evaluate the effectiveness of product marketing programs; maintains product launch plans.
* Delivers thought-leader content via events and other outlets; creates standard presentations and demo scripts; aligns sales and outreach tools.
* Provide account support and manage client accounts as needed.
* Develop RFPs and contracts and execute them with guidance from other Product Management staff.
* Contribute to the creation and revision of policies, practices, and quality control measures. Participates in research initiatives and special projects.
QUALIFICATIONS
Skills and Abilities
* 5 or more years of relevant experience in program/product management required.
* Demonstrated ability to analyze data and synthesize market trends to inform product strategy and decision-making.
* Skilled in translating quantitative and qualitative insights into actionable recommendations that drive product innovation, customer value, and business growth.
* Demonstrated ability to utilize OpenAI-powered tools and generative AI technologies to streamline workflows, accelerate decision-making, and improve communication. Skilled in applying AI for tasks such as data summarization and market analysis to drive efficiency and deliver high-impact product outcomes.
* Proven ability to manage product-level profit and loss, including budget planning, revenue forecasting, and expense tracking. Skilled in analyzing financial performance to guide strategic decisions, optimize resource allocation, and ensure alignment with business objectives and profitability targets.
* Skilled in identifying inefficiencies and implementing process improvements across the product lifecycle. Adept at streamlining workflows, enhancing cross-functional collaboration, and optimizing resource allocation to accelerate delivery and maximize impact.
* Proven track record of launching product(s) or product releases; leading and organizing market research/pilot/testing efforts; coordinating Agile experiences.
* Strategic and technical Product Management experience, preferably in healthcare, medical education and/or assessment.
* Strong team orientation, project management and analytical skills.
* Demonstrated ability to operate within diverse cross-functional groups and diverse external stakeholder groups.
* Strong critical thinking, problem-solving, and conflict management skills; commitment to DEI. Excellent communication and analytical skills (written and verbal).
* Ability to maintain confidential information and secure materials appropriately.
* Ability to succeed in role with some supervisory guidance.
* Broad knowledge base in several aspects of testing.
* Demonstrated ability to bring projects to the implementation stage.
Experience
* 5 or more years
Education
* Bachelor's Degree; required
* Pragmatic Marketing Certification or similar; preferred
About NBME
NBME is a not-for-profit organization that specializes in the creation of assessments and learning tools for physicians and health professionals. Our mission is to advance assessment of these professionals to achieve optimal care for all, supporting the development of a highly effective, diverse and compassionate health care workforce.
Founded in 1915, NBME develops and manages the United States Medical Licensing Examination with the Federation of State Medical Boards. We offer a comprehensive portfolio of assessment products for every stage of the medical school journey and provide assessment services to various health profession organizations.
We are dedicated to advancing innovative assessment approaches through research, collaboration and contributions to the medical education and assessment communities. In 2024, we expanded our assessment capabilities to include simulation through the acquisition of MedVR Education.
Learn more on NBME's website.
NBME's Community Collaborations and Contributions
NBME believes that a key path to meeting our mission is collaborating with and supporting our communities. Our Community Collaborations and Contributions programs provide resources and recognition to medical educators and researchers advancing the field of assessment throughout their careers. In addition, we invest in fee assistance, scholarships and pathway programs to aid learners and help support increased representation in health care. Headquartered in Philadelphia, NBME also gives to local organizations that advance health equity and access and positively impact social determinants of health.
Compensation we are offering for this position is at $96,991-$121,239 year. Please note that the offered rate for this position typically aligns with the minimum to midrange of this grade, but it can vary based on the successful candidate's qualifications and experience, department budget, and an internal equity review.
The NBME offers competitive salaries, excellent benefits, and a rewarding work environment. Excellent Benefits include: Healthcare, Dental, Prescription, and Vision plans; 401(k) w/match, Tuition Reimbursement Plan, Commuter Benefit: Public Transit or Parking options. Remote Friendly Workplace.
NBME is an Equal Opportunity Employer. We will consider all qualified applicants for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
$97k-121.2k yearly 11d ago
Enterprise Architect - Application Architecture
Pearson 4.7
Pearson job in Trenton, NJ
**Pearson VUE | Job Description** The Enterprise Architect - Application Architecture role at Pearson VUE is a strategic, enterprise-level position focused on defining the target-state architecture for applications across the VUE product ecosystem. This role is responsible for driving modernization initiatives, designing reference architectures, and guiding their implementation across multiple platforms and product domains. The Application Architect ensures that architectural direction aligns with Pearson VUE's long-term technology strategy, promotes adoption of modern engineering practices, and accelerates the evolution of VUE products toward a scalable, resilient, cloud-native future.
This role plays a critical part in shaping Pearson VUE's technology strategy by driving the Tech Radar process, promoting new technology adoption, and defining standards, patterns, and reference models that provide architectural consistency across the enterprise. The architect will partner closely with platform and product architects, providing guidance, governance, and technical leadership to ensure that modernization goals are achieved and that application architectures support both customer needs and Pearson VUE's strategic roadmap.
**Key Responsibilities: Architecture & Design**
+ Define and maintain the target-state application architecture for Pearson VUE platforms and products, ensuring alignment with enterprise strategy.
+ Design, document, and evolve enterprise-wide reference architectures, technology patterns, and best practices.
+ Lead architectural modernization initiatives, including cloud-native transformation, microservices redesign, event-driven architecture, and platform simplification.
+ Evaluate emerging technologies and recommend adoption strategies that enhance scalability, performance, security, and maintainability.
+ Establish architectural standards, guidelines, and decision frameworks to ensure consistency across product and platform teams.
+ Drive the enterprise Tech Radar process, identifying, evaluating, and promoting technologies for organization-wide adoption.
+ Mentor other architects and engineers, sharing best practices and supporting their technical growth.
+ Ensure conformance to established framework guidelines and documentation standards.
**Key Responsibilities: Implementation & Delivery**
+ Guide engineering and product teams in the practical implementation of reference architectures and modernization patterns.
+ Provide architectural oversight during solution design, development, integration, and deployment to ensure alignment with target-state direction.
+ Ensure new systems, enhancements, and modernization efforts meet technical standards for scalability, resiliency, observability, and security.
+ Partner with teams to identify legacy pain points and recommend modernization pathways, including re-platforming, re-architecting, or tech stack upgrades.
+ Support implementation of roadmaps by defining architectural milestones, technical dependencies, and phased modernization plans.
**Key Responsibilities: Collaboration & Leadership**
+ Collaborate with platform architects, product architects, engineering leads, and other stakeholders to align on architectural direction and technology strategy.
+ Provide thought leadership and mentorship to engineering teams, promoting architectural rigor, technical excellence, and modern development practices.
+ Influence product and platform roadmaps by introducing new technologies, architectural improvements, and modernization strategies.
+ Represent Enterprise Architecture in cross-functional forums, architectural reviews, and strategic technology discussions.
+ Lead architectural governance processes to ensure compliance with enterprise standards and facilitate informed technology decisions across teams.
**Qualifications**
**Required:**
+ Bachelor's degree in Computer Science, Engineering, or related field
+ Extensive experience designing and implementing software architectures in enterprise environments.
+ Proven track record of delivering scalable, secure, and maintainable solutions.
+ Hands-on expertise in cloud platforms, container orchestration (Kubernetes), and infrastructure automation.
+ Strong background in code review, technical mentoring, and cross-team collaboration.
**Preferred:**
+ Experience designing reference architectures for enterprise-wide adoption.
+ Architecture certifications (TOGAF, AWS/Azure Architect, SAFe Architect).
+ Experience in high-availability, high-volume enterprise systems such as scheduling, content delivery, or secure assessments.
+ Familiarity with AI/ML, AgenticAI, and modern data platforms.
+ Experience establishing technology standards, governance, and tech strategy at scale.
**Skills & Competencies**
+ Software Architecture: Create and maintain fundamental structures for software systems.
+ Systems Development Life Cycle: Manage projects from concept through deployment and maintenance.
+ Code Review: Evaluate and improve code quality through peer review.
+ Cloud Computing & Kubernetes: Design and support cloud-native solutions using modern orchestration tools.
+ Information Security: Protect systems and data through secure design and implementation.
+ Infrastructure as Code (IaC): Automate infrastructure management for efficiency and consistency.
+ Technical Acumen: Analyze and interpret complex technical data to inform decisions.
+ Problem Solving: Identify challenges and deliver practical, innovative solutions.
+ Collaboration: Work effectively across teams to achieve shared goals.
+ Adaptability: Respond productively to change and shifting priorities.
+ Innovation: Apply technology strategy to develop differentiated solutions.
+ Learning to Learn: Continuously develop new skills and stay current with emerging technologies
**Additional Details**
+ **Travel:** Occasional travel may be required for customer engagements or internal meetings.
+ **Reports to:** Vice President of Product Management & Enterprise Architecture
_Applications will be accepted through 1/19/2026. This window may be extended depending on business needs._
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:
The minimum full-time salary range is between $150,000 - $180,000.
This position is eligible to participate in an annual incentive program, and information on benefits offered is here.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Architecture
**Job Family:** TECHNOLOGY
**Organization:** Assessment & Qualifications
**Schedule:** FULL\_TIME
**Workplace Type:** Remote
**Req ID:** 22011
\#location