Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson Virtual Schools employees and customers with exceptional support and training. All members of the School Support Help Desk Team help facilitate the ability of school-based employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous, and complete support for all school-based staff, corporate staff, and customers, by handling inbound calls to the School Support Help Desk and assisting our staff and customers to evolve their understanding of our program and Education Management Systems. The Part-Time Customer Service Analyst will be responsible for answering inbound calls throughout their 5-hour, daily shift (25 hours/week) which will occur during the normal operating hours of 8:00 am EST - 6:00 pm EST. Calls often require research and follow up to fully resolve the issue. Research is aided by prior experience, Salesforce call flows, Connexus Help, Guides, and other materials. The Part-Time Customer Service Analyst is responsible and held accountable for finding answers to callers' questions and facilitating resolution of an issue. We cover a wide range of issues to be handled, including, but not limited to, Pearson Virtual Schools, school year cycle, data, and school procedures. The Part-Time Customer Service Analyst will take on various other tasks as assigned by Leadership.
**Responsibilities:**
+ Handle inbound calls professionally, accurately, consistently, and efficiently
+ Work to problem solve issues that are called in or assigned, until the issue is resolved
+ Transfer inbound calls to the appropriate staff when applicable
+ Work with IssueAware tickets (those assigned and those created), Salesforce, and other programs as needed to track and resolve issues
+ Develop and maintain an in-depth expertise in Connexus, Pearson Connexus, third party resources, and school year cycle tasks to support teachers and school staff
+ Complete various projects such as meeting presentations or customer service training reviews as defined by Leadership
+ Work collaboratively as a member of the Customer Support team, with schools and other corporate departments such as Instructional Program Development, Connexus Management, Software Development, and Operations Departments
**Qualifications:**
+ Degree in Education, Education Technology, or a related field required - Prior Experience with Pearson Virtual Schools can substitute for this requirement
+ Prior experience working within a Pearson Virtual Schools supported school or program
+ Familiarity with the Learning Management Systems (Pearson Connexus, or GradPoint)
+ Exceptional phone manners and customer-service skills
+ Clear verbal and written communications
+ Effective and consistent interpersonal skills
+ Positive attitude with a customer-focused approach
+ High degree of adaptability and flexibility
+ Commitment to a regular schedule of a 5-hour shift during normal operating hours from 8:00 am EST - 6:00 pm EST following break protocols as outlined by the employee handbook.
+ Demonstrated ability to work well in fast-paced environment
+ Ability to multi-task and respond to change
+ Team player track record and commitment to a group-oriented approach
+ Technologically proficient (especially with Microsoft OS, MS Office, and Google Applications)
+ Help Desk queue agent experience is preferred
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location.
The part-time salary range is between $26,400 - $28,100. This position is not bonus eligible, and information on benefits offered ishere.
Applications will be accepted through 19th January 2026. This window may be extended depending on business needs.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Infrastructure and Cloud Operations
**Job Family:** TECHNOLOGY
**Organization:** Virtual Learning
**Schedule:** PART\_TIME
**Workplace Type:** Remote
**Req ID:** 21075
\#location
$59k-90k yearly est. 60d+ ago
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Customer Success
Pearson 4.7
Pearson job in Washington, DC
Join Our Team! Pearson is the world's leading learning company. Our Pearson Assessment for Learning Suite (PALS) is a comprehensive portfolio of K-12 school assessment solutions including formative and interim academic assessments, academic and social/emotional wellness screeners, and MTSS solutions. Our Partner Success team supports the healthy and successful implementation of this full suite of products across the country!
About the Role
As a Success Partner, you will support a regionally assigned portfolio of midsize school district accounts. You will own the implementation experience for your accounts "end to end" across all PALS products.
**Your core charge is to grow Pearson's School Assessment customers into true partners.**
We believe we achieve that by adopting and honoring these three pillars:
1. Maximize the value of the product
2. Cultivate ease in the partnership
3. Nurture joyful loyalty to the Pearson brand
Importantly, you will be joining a new Success team that is still founding. If you are looking for a mature, well-established Success org, this will not be the right fit for you. The right candidates will enjoy contributing to building something new, and will bring ideas, experience, and expertise that can be drawn on to inform and shape our systems and practices.
Key Responsibilities Implementation Strategy
+ Develop a tailored implementation strategy for each partner that integrates our "gold-standard" implementation milestones for each product with the account's unique instructional, assessment, and technology priorities and ecosystem.
+ Develop clear goals for the account's implementation, and build shared investment in a healthy successful implementation, so that everyone knows what "success" looks like and you can guide the account through the year accordingly.
Onboarding
+ Guide partners through roster data integrations, platform configurations, and compliance requirements for all products, so everything is set up just right!
+ Facilitate all onboarding activities prior to "go live" skillfully, communicating clearly and proactively with the account and cross-functionally inside of Pearson, enabling rapid completion of key adoption milestones.
Nurture
+ Leverage data systems and communication cadences to proactively monitor the health of your accounts, drive product adoption and value, reduce churn, and build brand loyalty.
+ Engage accounts who are at risk or disengaged in recovery strategies to foster partnership, drive adoption, and improve overall account health.
+ Travel up to 4 nights per month for onsite activity supporting key implementation milestones or conference attendance alongside your accounts.
Collaboration for Account Success
+ Partner closely with cross-functional teams within Pearson School Assessment, including Product, Technology, Marketing, Sales, Professional Development, and Support to ensure a seamless customer journey.
+ Value cross-functional collaboration and actively contribute to multi-directional feedback loops that strengthen our business and the customer experience.
Insights & Innovation
+ Skillfully connect product usage and impact data into actionable insights with a meaningful story for partners, grounded in their implementation goals and strategy.
+ Operate with a focus on systems and scalability that optimize the customer experience, business efficiency, and industry leadership.
Success Partner Competencies and Leveling
We understand that competencies are broader than mere knowledge or skills - they reflect how someone applies what they know (knowledge) and what they can do (skills) in real-world situations. Our team had adopted a framework of seven competencies, with five performance levels, to evaluate our performance, identify priority areas for improvement, and drive coaching. Our Partner Success competencies are:
1. **Product & Industry Expertise**
1. Deep knowledge of PALS products, technical requirements, and industry trends.
2. **World-Class Partnership & Relationship Management**
1. Build trust-based, enduring partnerships and multi-stakeholder relationships.
3. **Communication & Influence**
1. Deliver clear, compelling, collaborative communications and advocate for partners internally and externally.
4. **Strategic & Systematic Thinking**
1. Design scalable processes, anticipate challenges, and apply data literacy to support decision-making.
5. **Accountability & Results Orientation**
1. Deliver reliably, prioritize effectively, and proactively manage risks.
6. **Adaptability & Growth Mindset**
1. Adjust to shifting contexts, integrate feedback, and demonstrate a resilient perspective in ambiguity.
7. **Insights, Innovation & Business Acumen**
1. Translate data into insights, lead ROI conversations, and drive innovation.
The performance levels for our competencies are:
Beginning> Learning> Practicing> Mastering> Leading.
Our Success Partners are expected to build toward Mastering on all competencies but may have a few competencies at the Practicing level.
Who We're Looking For Must Haves
+ Experience as a K-12 educator in US public schools.
+ Demonstrated use of formative, interim, or screener/MTSS assessment data to impact student outcomes at the classroom, school, or district level.
+ Commitment to getting it right, not being right; low ego, high agency.
+ Appreciation for the full customer journey and cross-team collaboration.
+ Strong personal organization and time management skills.
+ Exceptional warmth and relationship-building skills.
+ Ability to communicate with customers in a world-class manner that nurtures value, joy, and loyalty, while protecting Pearson's business interests.
+ Meticulous attention to detail in technical and configuration tasks.
+ **Willingness to travel as needed (up to 4 nights/month expected).**
Preferred
+ Experience in EdTech and/or Customer Success.
+ Familiarity with Salesforce, Microsoft O365 Suite, Smartsheet,
+ Existing knowledge around One Roster data specs, authentication and identity management providers, and other roster data integration technologies.
+ Understanding of assessment measurement models.
+ **Location in or near key Pearson hubs (Denver, Austin, Cedar Rapids, etc.) is a plus.**
What You Can Expect From Us
+ Strong coaching relationship with your manager and robust support for development.
+ Opportunities to contribute and lead as our team matures.
+ A culture prioritizing operational excellence, impact, and fun.
+ **Remote-first flexibility, with access to Pearson office spaces as desired.**
+ Deep respect for inclusion, representation, and belonging.
+ Competitive compensation and benefits, including medical, dental, vision, 401K, stock options, parental leave, education reimbursement, wellness resources, and more.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Customer Success
**Job Family:** GO\_TO\_MARKET
**Organization:** Assessment & Qualifications
**Schedule:** FULL\_TIME
**Workplace Type:** Remote
**Req ID:** 22065
\#location
$63k-93k yearly est. 3d ago
Psychometrician & Researcher Intern
Pearson 4.7
Pearson job in Washington, DC
**Why join Pearson's intern program?** Pearson is the world's learning company. We help people of all ages acquire the knowledge and skills they need to be successful in their work and careers. We believe that everyone should be able to keep learning, every day and in every way, throughout their lives. Bringing together everything we know about the science of learning and the latest technology; we're shaping the future of teaching and learning.
We're looking for the next generation of talented graduates to join our team for an unforgettable 8-week internship. An internship at Pearson is an opportunity to bring your own unique perspective as a learner, together with your academic knowledge, technical skills, and enthusiasm, to help create products that help fix the skills challenges faced by learners, employees and employers.
As one of our interns, you will gain a comprehensive introduction to our business. You'll be assigned to a team to support real-life projects that bring our products and services to life and are ready to launch to our learners. On-the-job training and professional development will be provided to enable you to contribute to the business. You'll also have direct access to a senior member of the team, as each intern will be mentored to help you make the most of the 8-week program. During your internship, you will gain valuable hands-on experience to build your resume to stand out with future employers, such as Pearson
We foster a work environment that's inclusive as well as diverse, where our people can be themselves. Every idea and perspective is valued so that our products reflect the people we serve - our teachers and students, employers and employees, and consumers and learners.
**What Does the Internship Program Offer?**
Pearson is offering an 8-week summer internship in 2026 for two exceptional doctoral students with strong psychometric skills who are eager to gain hands-on experience in large-scale educational assessment. Interns will engage in various aspects of operational K-12 assessments, including assessment development, item analysis, standard setting, and technical reporting. This opportunity also supports our LEAD goal, as interns frequently collaborate with our research scientists on co-publications and present their work at industry conferences.
**Pay rate**
The award includes a $9,000 stipend.
You will be eligible for accrued paid sick time per the policy guidelines. Please refer to the Sick Leave Policy.
**Job Description**
As an Associate Research & Psychometric Analyst Intern, you will gain hands-on experience in large-scale educational assessment. Interns will work closely with Pearson research scientists to support operational K-12 assessment contracts, gaining applied experience in assessment development, item analysis, standard setting, and technical reporting. This internship also provides opportunities to collaborate on research, co-publish with experts, and present at industry conferences, enhancing both technical skills and professional communication in educational measurement
**What does the 8- weeks involve?**
During the 8-week program taking place between June and August 2026, with some flexibility in scheduling. Interns will gain hands-on experience in large-scale educational assessment, working closely with Pearson research scientists. Key activities include assessment development, item analysis, standard setting, and technical reporting. Interns will also have opportunities to enhance their collaboration and communication skills in educational measurement while contributing to real-world K-12 assessment projects.
This position is fully remote, with occasional travel to company offices or partner locations as necessary. The role is primarily designated as a Remote Employee. For reporting purposes, the office location will be US-TX-Austin-400 Center Ridge.
**Minimum Requirements**
+ Currently enrolled in a doctoral program in educational measurement, educational statistics, educational psychology, or a related field.
+ Completion of at least two years of doctoral-level coursework
+ Strong written and verbal communication skills.
+ Ability to commit exclusively to the Pearson summer internship (no concurrent internships or externships).
_Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply._
_Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential._
_Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive._
_To learn more about Pearson's commitment to a diverse and inclusive workforce, please click here:_ ***********************************************************
**APPLICATION PROCEDURE:** All candidates must apply online at: ********************** Type (21885) in the keyword search box to access the posting.
In addition to the online application, each candidate must submit a curriculum vita, copy of graduate school transcript, two letters of recommendation, and a statement of purpose describing his or her interest in the internship. All application materials must be received by February 8, 2026. Internship awards will be announced by March 8, 2026.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Research, Efficacy, and Psychometrics
**Job Family:** LEARNING\_&\_CONTENT\_DEVELOPMENT
**Organization:** Assessment & Qualifications
**Schedule:** FULL\_TIME
**Workplace Type:** Remote
**Req ID:** 21885
**Req Type:** Student
\#location
$9k monthly 10d ago
Lead Engineer / Full-Stack & Backend
College Board 4.6
Reston, VA job
Lead Engineer | Full Stack & Backend
College Board - Technology -
BigFuture Student
Type: This is a full-time position
About the Team
BigFuture is committed to empowering all students to take the right first step after high school, reaching over 7 million students each year as the leading free resource for college, scholarship, and career exploration. The BigFuture Student team builds and maintains the full breadth of BigFuture student products like BigFuture School a mobile app & bigfuture.org including but not limited to College Search, Scholarship Search, Career Search, dashboards, checklists, and community features so that students can confidently discover, define, and pursue their unique paths. We work in an agile, collaborative environment that values creativity, curiosity, and problem-solving, delivering clean and sustainable solutions that scale to meet the needs of millions while reducing technical debt. Engineers on our team not only code, but also mentor, document, and partner with product and design to shape solutions and influence the direction of our work. We thrive on learning from each other, raising risks early, and finding simplicity in complexity, all while celebrating shared successes and growth. Together, we are mission-driven technologists who take pride in building products that positively transform the educational and career trajectories of students nationwide.
About the Opportunity
This is a chance to have a direct hand in building the future of BigFuture, the most widely used college and career planning platform for students. As a Lead Engineer on this team, you are a leader, collaborator, and innovator. You Own the technical direction: Define, document, and communicate the architecture and design patterns for the system or product area. You have a strong interest in understanding our stakeholders and leveraging new technologies to support them. You'll work closely with product owners, architects, and designers to translate ideas into solutions, and with fellow engineers to raise the bar on code quality, documentation, and sustainable practices including operational readiness and monitoring. From day one, you'll be encouraged to coach teammates, influence technical decisions, and help simplify complex problems so that students and educators experience fast, reliable, and meaningful tools. Beyond building products, this role offers you the opportunity to elevate engineering practices, explore emerging technologies like AI, and grow into a trusted technical leader whose work impacts millions of students each year. You are not shy about taking on new work you may not have done before while owning all phases of prototyping including requirements definition and analysis, application design, coding, reviewing, testing, deploying, and support. You are eager to lead by example as well as more formally through peer collaboration, coaching and mentoring.
In this role, you will:
Design and Development (60%)
Design and deliver high-quality software that is scalable, secure, and reusable-leveraging modern technologies, proven design patterns, and cloud-native practices to power BigFuture's core tools.
Collaborate with product owners, architects, and stakeholders to uphold the highest engineering standards and translate big ideas into impactful, student-facing solutions.
Break down new product capabilities into actionable, verifiable technical changes that move quickly from concept to reality.
Design and implement solutions to allow rapid testing of innovative concepts using the latest technologies, typically React web apps
Create sharable documentation, both technical and non-technical
Exercise discretion in prototyping: investing time to make sure the most important things work well, and working with the team to mock or minimize less important features
Maintain clean code and strong engineering standards such that when prototypes are greenlit for further development, the project is easy to build upon
Continuously develop the skills required to work with this rapidly developing technology
Team Operations & Success (30%)
Participate in, or lead Agile SCRUM ceremonies (Sprint Planning, Grooming, Daily SCRUM, Demo) by contributing to team deliverables and driving alignment, focus, and momentum across sprints.
Elevate team performance by giving and receiving thoughtful code reviews, mentoring peers, and helping solve complex technical challenges.
Assist in resolving production issues with urgency and precision, ensuring a smooth and reliable user experience.
Model discipline in adhering to development standards, security practices, and CI/CD principles while helping the team move fast without compromising quality.
Continuously grow your skills and embrace a poly-skilled environment where everyone contributes beyond their specialty.
Serve as an organizational Subject Matter Expert on implementing Generative AI applications
Work with our Enterprise Architecture team to review and/or establish implementation patterns involving Generative AI tools
Advise on, and where feasible, create tools and infrastructure that will enable teams to safely deploy Generative AI tools
Learning & Sharing (10%)
Keep abreast of developments in GenAI capabilities and implementations
Share knowledge of new developments with the team via chats, meetings, and presentations when appropriate
Serve as an advisor to internal teams developing staff education around Generative AI
About you, you have:
7+ years of professional experience designing, building, testing, and managing scalable web applications in AWS-hosted environments
3+ years' experience building back-end applications using Node(with TypeScript)
Experience with relational and NoSQL databases (e.g., PostgreSQL, MySQL, Redshift, DynamoDB)
Experience building observability for your products: Set up CloudWatch, X-Ray, for logging, metrics, and alerts.
Hands-on experience implementing Generative AI applications (e.g., RAG chatbots, model fine-tuning, or other LLM-powered tools)
Enthusiasm for learning new technologies, especially in the fast-moving GenAI space
Strong knowledge and hands-on experience with back-end technologies such as Node.js and/or Python
Experience with asynchronous programming and event-driven messaging patterns
Strong knowledge of AWS services (e.g., Lambda, SNS, SQS, S3, Step Functions, IAM, KMS, API Gateway, CloudWatch, DynamoDB)
Experience working in Agile/Scrum environments
Proven ability to mentor and coach less experienced teammates in new technologies
Strong analytical thinking, structured problem-solving, and practical decision-making skills
Effective communication and documentation skills
Proficiency in reviewing and improving code structure and architecture for testability, maintainability, and scalability, with hands-on experience in JavaScript/TypeScript, React, Node.js, Next.js, APIs, and AWS Serverless technologies (Lambdas, DynamoDB, S3, CloudWatch, etc.).
Leadership in the end-to-end design and implementation of user interfaces, from architectural planning and component strategy through to polished execution, including accessibility, performance optimization, and mentoring peers on building intuitive, scalable, and user-centric front-end solutions.
Strong problem-solving skills, working collaboratively with team members to identify and resolve issues, and partnering with Product Owners to prioritize backlog.
Proven ability to pitch new ideas and implement improved systems and processes, delivering excellent results.
Effective communicator and team lead, able to provide actionable feedback, mentor team members, and participate in interviews to evaluate engineering talent.
Bachelor's degree in computer science, or related engineering fields preferred
All roles at College Board require:
A passion for expanding educational and career opportunities and mission-driven work
Authorization to work in the United States for any employer
Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively.
Clear and concise communication skills, written and verbal
A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input.
A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.
A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success.
About Our Process
Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days.
While the hiring process may vary, it generally includes resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding or whiteboarding sessions, a panel interview, a conversation with leadership and reference checks.
What We Offer
At College Board, we offer more than just a paycheck-we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We're a self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, impact, and the market.
A Thoughtful Approach to Compensation
The hiring range for this role $165,000 to $179,000
Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board.
We aim to make our best offer upfront-rooted in fairness, transparency, and market data.
We adjust salaries by location to ensure fairness, no matter where you live.
You'll have open, transparent conversations about compensation, benefits, and what it's like to work at College Board throughout your hiring process. Check out our careers page for more.
About Our Culture:
We are motivated to positively impact the educational and career trajectories of millions of students a year.
We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard.
We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals.
Our high-performing engineers work with the latest technologies, so you will be constantly learning and sharpening your skills, enabling you to be industry-forward instead of left behind technologically.
#LI-DC1
$165k-179k yearly Auto-Apply 13d ago
Test Administrator - Bethesda, MD
Pearson 4.7
Pearson job in Bethesda, MD
Pearson VUE (******************* is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world's most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.
Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).
Pearson VUE offers a great environment to start or grow your career, we are now hiring for a part time Test Administrator to join our team in Bethesda, MD (4350 East West)
Starting pay is $17.75 per hour + eligible for accrued paid sick time. Learn more at *********************************************
Responsibilities
The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to:
+
* Comply with all testing procedures and strictly adhere to company policies using careful judgment
+
* Check in testing candidates, verify identification, and explain the exam process
+
* Proctor / invigilate candidates while testing
+
* Troubleshoot with internal departments to fix technical issues
+
* Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination
+
* Other duties as assigned
Schedule Requirements
Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7 AM to 8 PM, and about 2-3 Saturdays per month. Sunday shifts would be infrequent, but a possibility if the need arises. Candidate must be open to flexible scheduling.
This is strictly a part-time position and will remain as such, 20-25 hours per week , with an expectation to work more hours if needed.
Schedules are available at least 2 weeks in advance.
Qualifications
+ High school diploma or equivalent is required.
+ Minimum of 1 year customer service experience is preferred.
+ Experience proctoring or invigilating exams is highly preferred.
+ Must be flexible in work hours and days.
+ Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
+ Must be able to sit for long periods of time and also escort candidates to and from testing room.
+ Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.
+ Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.
Who we are:
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
Job: Test Center Operations
Job Family: LEARNING\_&\_CONTENT\_DELIVERY
Organization: Assessment & Qualifications
Schedule: PART\_TIME
Workplace Type: On-site
Req ID: 22119
$17.8 hourly 9d ago
Specialist, Software Engineer
Pearson 4.7
Pearson job in Washington, DC
"The Software Developer is responsible for analysis, design, implementation, and unit testing to produce high-quality code for a project team responsible for supporting a number of cutting-edge assessment technology platforms. They will use industry best practices while working in a team of high-performing professionals. They are also responsible for maintaining and supporting mission-critical applications as necessary. The role aligns to industry-level titles such as Full stack Engineer, Full stack Developer"
This requisition is part of the Pearson/MZD team, which develops innovative assessment technology platforms. One of the team's primary responsibilities is supporting a number of technology platforms that deliver exams to test takers, score and report results. We are now in the midst of building our next generation assessment platform, which is a multi-year project with enormous strategic value, leveraging state of the art technologies and processes. We are looking for outstanding candidates to bolster the staff of this critical project.
**Team:**
The School Assessment Authoring and Delivery team is comprised of a small group of inspired developers that thrive on developing cutting edge applications, with a passion for innovation and pride in producing excellent user experiences. Our work environment is collaborative, casual, flexible, agile and results driven. Since the business provides a mission-critical service to a demanding set of clients, high-quality performance is required to meet customer expectations.
**The Full Stack Software Engineer will:**
+ Implement & Perform - Implement designs following Pearson coding standards and industry best practices
+ Analyze & Design - Ensure business and requirements artifacts are created that effectively model the customer's requirements. Use tooling and best practices to create design models from requirements
+ Review - Participate in requirements, design and code reviews
+ Test & Deployment - Work closely with other teams (e.g., QA, configuration management, end users) to release high quality software. Create testable requirements and write and execute unit tests
+ Quality/process improvement - Participate in group improvement activities and initiatives to improve process and product quality in pursuit of excellence
+ Performs other duties as assigned
**Education and Experience:**
+ Bachelor's degree in computer science, MIS, or equivalent technology discipline
+ 3+ years relevant software development experience creating SaaS applications
+ Experience with development, maintenance, and testing of software following industry best practices
+ Experience with highly available, highly concurrent web-based applications
+ Experience with GIT or similar VCS tools
+ Desire to adopt and master AI tools as part of the SDLC
**Current Tech Stack:**
+ Go, Javascript/Typesript, VueJS, Python, Postgres
+ AWS, Git, Docker, Python, Web Components
**Desired Experience:**
+ 3+ years' experience working in an agile environment
+ Desire to expand knowledge in many development languages, applications, and tools
+ Quickly learn new processes and tools, business domains and technical applications
+ Able to think technically and analytically
+ Ability to understand the philosophy of architecture
+ Must assimilate information, distil knowledge, apply experience and provide solution alternatives and recommendations
+ Must have strong time management skills - including the ability to work well under pressure, plan, set priorities, adapt to change, and meet established timelines
+ Must be a self-starter and detail-oriented
+ Effective written and verbal communication skills
+ Ability to work within a team
**Experience with some or all of the following is considered a bonus:**
+ IMS LTI (Learning Tools Interoperability)
+ IMS QTI (Question & Test Interoperability)
+ IMS OneRoster
+ Common K-12 reporting frameworks suchas (Ed-fi and Caliper)
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location.
The full-time salary range is between $100,000 - $130,000. This position is eligible to participate in an annual incentive program, and information on benefits offered is here.
Applications will be accepted through 18th January 2026. This window may be extended depending on business needs.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Engineering
**Job Family:** TECHNOLOGY
**Organization:** Assessment & Qualifications
**Schedule:** FULL\_TIME
**Workplace Type:** Remote
**Req ID:** 22076
\#location
$100k-130k yearly 3d ago
Enterprise Client Partner
Pearson 4.7
Pearson job in Washington, DC
**Global Client Partner (Strategic Accounts)** Pearson, the global learning leader, is seeking a senior Client Partner role to serve as the managing director for key strategic client partnerships. Client Partners are growth leaders who own Pearson's most influential enterprise relationships end-to-end. In this role, you'll set a multi-year account strategy, deepen executive trust, and expand 360° partnerships by activating Pearson's complete portfolio -from AI-powered learning to enterprise talent solutions like certifications, assessments, learning content and professional training.
You'll operate as a senior adviser to our client's global C-suite, leading cross-functional, cross-geography teams to deliver measurable business outcomes while accelerating revenue, impact, and long-term value.
Pearson embraces a geographically distributed working model. This role will be based in the US to facilitate frequent in-person engagement with Global Accounts.
**Key Responsibilities**
Strategic Account Leadership & Revenue Acceleration
+ Own global account strategy, aligning Pearson's solutions with client business and talent transformation agendas.
+ Lead and close multi-million-dollar, multi-stakeholder transformation deals across learning, skilling, and talent development.
+ Maximize expansion across Pearson's solutions portfolio-including AI-powered learning experiences, digital credentials, assessments, employability solutions, and workforce analytics.
+ Build robust, insight-led territory and account plans with disciplined forecasting.
Executive Engagement & Advisory
+ Serve as a trusted advisor to our clients' C-Level and VP+ level roles (CHRO, CLO, CIO, COO and more) and business unit leaders.
+ Articulate the impact of AI, skills intelligence, and emerging technologies on talent, productivity, and organizational capability.
+ Shape top-to-top relationships and serve as the escalation point for senior executives.
AI-, Data-, and Insights-Led Solutioning
+ Apply AI tools to design solutions that address workforce transformation, re-skilling, and productivity uplift.
+ Guide clients on responsible use of AI in learning, credentialing, and talent mobility.
+ Leverage market signals, labor trends, and emerging technology insights to influence client roadmaps.
Leading Across a Matrixed Ecosystem
+ Lead a global virtual account team across solutioning, product, delivery, customer success, R&D, and marketing.
+ Partner with hyperscalers, global SIs, and EdTech ecosystem partners where appropriate to co-sell, co-create, and expand impact.
+ Engage Client and Pearson teams to streamline solution design and delivery.
+ Market Awareness & Thought Leadership
+ Represent Pearson at global industry events and executive roundtables.
+ Track AI, LLMs, agentic technologies, XR/VR learning, and emerging learning tech trends to maintain a competitive edge.
+ Provide structured market feedback to product and strategy teams.
**Qualifications**
+ 12+ years in enterprise software, AI/ML, HR tech, EdTech, or consulting-led transformation sales or partnerships.
+ Proven record of closing multi-million dollar, multi-year enterprise deals.
+ Expertise in AI applications for learning, skills, talent, and workforce transformation.
+ Experience leading matrixed teams across functions and geographies.
+ Strong command of account planning, forecasting, origination, negotiation, and executive storytelling.
+ Entrepreneurial, customer-centric, and highly collaborative.
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and WashingtonDC laws, the pay range for this position is as follows:
The minimum full-time salary range is between $160,000 to $200,000.
This position is eligible to participate in a sales incentive plan, and information on benefits offered is here.
_Applications will be accepted through January 23, 2026. This window may be extended depending on business needs._
**\#LI-LB1**
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Sales
**Job Family:** GO\_TO\_MARKET
**Organization:** Enterprise Learning & Skills
**Schedule:** FULL\_TIME
**Workplace Type:**
**Req ID:** 22114
\#location
$160k-200k yearly 4d ago
Research and Development Analyst
Pearson 4.7
Pearson job in Washington, DC
We are currently seeking an innovative individual for a Research and Development Analyst position to support the development of clinical assessment products across our portfolio. Clinical Assessments, the portfolio's assessment division, is noted for our gold-standard assessment contributions in cognition, memory, neuropsychology, behavior, occupational therapy, speech/language therapy, early childhood, personality/psychopathology, and achievement.
The successful candidate will have demonstrated experience in research, clinical, or educational settings. This position will report to the Research and Development Manager, and can be remote, or based in our San Antonio, TX, or Bloomington, MN offices.
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, veterans, and people with disabilities are encouraged to apply.
**RESPONSIBILITIES**
The Research and Development Analyst works with a team of professionals - including Research Directors, Product Managers, and Digital Developers - and is responsible for supporting all phases of assessment development created for print and digital formats. The Research and Development Analyst has a range of responsibilities depending on the project.
These can include:
+ Supporting research and development efforts under the supervision of a Research Director.
+ Contributing to the development, refinement, maintenance, and quality control of assessments.
+ The abilities and mental flexibility to take on various tasks as needed to work as part of a team managing multiple products at various stages of development
+ Demonstrated success working as an individual contributor and within a collaborative team setting
+ Comfortable learning from mentors, incorporating constructive feedback, and contributing to a positive team culture
+ Ability to work well independently and take the initiative to follow through with tasks and to problem solve when questions arise or clarification is needed
+ Experience, skills, and/or demonstrated ability to utilize technology, mobile and web applications, and software and to upskill in areas such as artificial intelligence
+ Ability to recognize assumptions, evaluate arguments, and draw conclusions that are clear, consistent, sound, and fair and communicate these ideas in constructive and actionable ways
+ Ability to work well in a business environment, understanding how business requirements may differ from clinical, educational, or academic practice. This often requires balancing clinical and research interests with business requirements within the constraints of project scope, time, and cost
+ Ability to work with project teams (publishing, psychometrics, project management, software development) to ensure that all components and deliverables, both in print and digital mediums, are prepared in a timely manner to meet the publication schedule.
+ Ability to work on department or company work groups to enhance internal processes and procedures or other initiatives.
+ Ongoing commitment to principles of diversity, equity, inclusion, and accessibility; open-mindedness; thoughtful consideration of differences; and a willingness to listen, learn, and improve
**EDUCATION AND WORK EXPERIENCE**
+ Bachelor's degree in a clinical or educational field from a nationally recognized institution of higher education
+ Master's degree preferred
+ Research experience or training in research implementation.
+ Familiarity with assessment practices.
**Required Skills**
+ Excellent planning and organizational skills
+ Strong communication skills (oral, written, and business) and ability to communicate moderately complex information to different stakeholders in a way that can be easily understood.
+ The abilities and mental flexibility to take on various tasks as needed to work as part of a team managing multiple products at various stages of development.
+ Teamwork mentality: ability to work collaboratively as part of a multidisciplinary project team
+ Self-starter, able to work independently and take the initiative to follow through with tasks
+ Enthusiasm for continually learning more about the test development and publishing process.
+ Comfortable with technology, with experience, skills, and/or demonstrated ability to utilize technology, mobile and web applications, and software.
+ Training in basic research methods and statistics, and/or interest in developing this knowledge.
+ Understands the requirements of working in a business environment and how this may differ from clinical, educational, or academic practice.
Preferred Skills
+ Experience in speech, language, and/or communication assessment
+ Bilingual in Spanish & English both spoken and written
+ Subject matter experience in a clinical or educational setting with experience in speech and language preferred
+ Critical Thinking: Able to recognize assumptions, evaluate arguments, and draw conclusions that are clear, consistent, sound, and fair and communicate these ideas in constructive and actionable ways.
+ Editorial experience
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and WashingtonDC laws, the pay range for this position is as follows:
The minimum full-time salary range is between $55,000 - $64,000.
This position is eligible to participate in an annual incentive program, and information on benefits offered is here.
**_Applications will be accepted through Friday, Jan 23rd, 2026. This window may be extended depending on business needs._**
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Content Creation
**Job Family:** LEARNING\_&\_CONTENT\_DEVELOPMENT
**Organization:** Assessment & Qualifications
**Schedule:** FULL\_TIME
**Workplace Type:** Remote
**Req ID:** 22090
\#location
$55k-64k yearly 3d ago
Enterprise Architect - Application Architecture
Pearson 4.7
Pearson job in Washington, DC
**Pearson VUE | Job Description** The Enterprise Architect - Application Architecture role at Pearson VUE is a strategic, enterprise-level position focused on defining the target-state architecture for applications across the VUE product ecosystem. This role is responsible for driving modernization initiatives, designing reference architectures, and guiding their implementation across multiple platforms and product domains. The Application Architect ensures that architectural direction aligns with Pearson VUE's long-term technology strategy, promotes adoption of modern engineering practices, and accelerates the evolution of VUE products toward a scalable, resilient, cloud-native future.
This role plays a critical part in shaping Pearson VUE's technology strategy by driving the Tech Radar process, promoting new technology adoption, and defining standards, patterns, and reference models that provide architectural consistency across the enterprise. The architect will partner closely with platform and product architects, providing guidance, governance, and technical leadership to ensure that modernization goals are achieved and that application architectures support both customer needs and Pearson VUE's strategic roadmap.
**Key Responsibilities: Architecture & Design**
+ Define and maintain the target-state application architecture for Pearson VUE platforms and products, ensuring alignment with enterprise strategy.
+ Design, document, and evolve enterprise-wide reference architectures, technology patterns, and best practices.
+ Lead architectural modernization initiatives, including cloud-native transformation, microservices redesign, event-driven architecture, and platform simplification.
+ Evaluate emerging technologies and recommend adoption strategies that enhance scalability, performance, security, and maintainability.
+ Establish architectural standards, guidelines, and decision frameworks to ensure consistency across product and platform teams.
+ Drive the enterprise Tech Radar process, identifying, evaluating, and promoting technologies for organization-wide adoption.
+ Mentor other architects and engineers, sharing best practices and supporting their technical growth.
+ Ensure conformance to established framework guidelines and documentation standards.
**Key Responsibilities: Implementation & Delivery**
+ Guide engineering and product teams in the practical implementation of reference architectures and modernization patterns.
+ Provide architectural oversight during solution design, development, integration, and deployment to ensure alignment with target-state direction.
+ Ensure new systems, enhancements, and modernization efforts meet technical standards for scalability, resiliency, observability, and security.
+ Partner with teams to identify legacy pain points and recommend modernization pathways, including re-platforming, re-architecting, or tech stack upgrades.
+ Support implementation of roadmaps by defining architectural milestones, technical dependencies, and phased modernization plans.
**Key Responsibilities: Collaboration & Leadership**
+ Collaborate with platform architects, product architects, engineering leads, and other stakeholders to align on architectural direction and technology strategy.
+ Provide thought leadership and mentorship to engineering teams, promoting architectural rigor, technical excellence, and modern development practices.
+ Influence product and platform roadmaps by introducing new technologies, architectural improvements, and modernization strategies.
+ Represent Enterprise Architecture in cross-functional forums, architectural reviews, and strategic technology discussions.
+ Lead architectural governance processes to ensure compliance with enterprise standards and facilitate informed technology decisions across teams.
**Qualifications**
**Required:**
+ Bachelor's degree in Computer Science, Engineering, or related field
+ Extensive experience designing and implementing software architectures in enterprise environments.
+ Proven track record of delivering scalable, secure, and maintainable solutions.
+ Hands-on expertise in cloud platforms, container orchestration (Kubernetes), and infrastructure automation.
+ Strong background in code review, technical mentoring, and cross-team collaboration.
**Preferred:**
+ Experience designing reference architectures for enterprise-wide adoption.
+ Architecture certifications (TOGAF, AWS/Azure Architect, SAFe Architect).
+ Experience in high-availability, high-volume enterprise systems such as scheduling, content delivery, or secure assessments.
+ Familiarity with AI/ML, AgenticAI, and modern data platforms.
+ Experience establishing technology standards, governance, and tech strategy at scale.
**Skills & Competencies**
+ Software Architecture: Create and maintain fundamental structures for software systems.
+ Systems Development Life Cycle: Manage projects from concept through deployment and maintenance.
+ Code Review: Evaluate and improve code quality through peer review.
+ Cloud Computing & Kubernetes: Design and support cloud-native solutions using modern orchestration tools.
+ Information Security: Protect systems and data through secure design and implementation.
+ Infrastructure as Code (IaC): Automate infrastructure management for efficiency and consistency.
+ Technical Acumen: Analyze and interpret complex technical data to inform decisions.
+ Problem Solving: Identify challenges and deliver practical, innovative solutions.
+ Collaboration: Work effectively across teams to achieve shared goals.
+ Adaptability: Respond productively to change and shifting priorities.
+ Innovation: Apply technology strategy to develop differentiated solutions.
+ Learning to Learn: Continuously develop new skills and stay current with emerging technologies
**Additional Details**
+ **Travel:** Occasional travel may be required for customer engagements or internal meetings.
+ **Reports to:** Vice President of Product Management & Enterprise Architecture
_Applications will be accepted through 1/19/2026. This window may be extended depending on business needs._
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and WashingtonDC laws, the pay range for this position is as follows:
The minimum full-time salary range is between $150,000 - $180,000.
This position is eligible to participate in an annual incentive program, and information on benefits offered is here.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Architecture
**Job Family:** TECHNOLOGY
**Organization:** Assessment & Qualifications
**Schedule:** FULL\_TIME
**Workplace Type:** Remote
**Req ID:** 22011
\#location
$150k-180k yearly 19d ago
Product Operations Lead
Pearson 4.7
Pearson job in Washington, DC
The Product Operations Lead is a strategic role responsible for shaping and evolving the Pearson Virtual Schools (PVS) Product & Technology organization's delivery tools, agile practices, and operational rhythms. This role serves as the steward of the Jira platform, champions effective delivery processes, and connects product, engineering, design, and leadership teams. You will guide teams in organizing, planning, executing, and measuring their work, ensuring that our tools and our ways of working provide clarity and transparency while supporting continuous improvement.
**Core Responsibilities**
+ Driving standardization in tooling, governance, and reporting across the product development lifecycle.
+ Own the health, structure, and governance of the Jira platform for the PVS Product & Technology organization.
+ Establish and maintain standards for workflows, fields, configurations, naming conventions, permissions, and automation.
+ Guide teams on structuring work in Jira to support effective planning, reporting, and execution.
+ Serve as the primary point of escalation for Jira platform needs, improvement requests, and cross-team alignment issues.
+ Champion agile ways of working by helping teams adopt and tailor practices to their context.
+ Design and deliver learning experiences (workshops, office hours, trainings) that support product and delivery teams in adopting scalable, outcome-driven practices.
+ Facilitate communities of practice and strategic learning forums to support continuous improvement.
+ Serve as a change leader during process or tool changes.
+ Define and uphold the "Rhythm of Business" for delivery operations (planning cadences, review cycles, reporting norms).
+ Partner with leadership to operationalize strategic initiatives and ensure processes scale effectively.
+ Ensure teams have the necessary tools, metrics, and processes to drive predictability and transparency.
+ Design and maintain reporting frameworks to provide actionable insights across the product life cycle capturing key indicators such as velocity, delivery, product adoption, and customer impact.
+ Collaborate with Product, Engineering, Design, Delivery, and Leadership teams to define key delivery metrics.
**Qualifications**
+ 5+ years of experience in Jira administration, delivery operations, agile coaching, or related fields.
+ Deep understanding of agile frameworks and their practical application across multiple teams.
+ Proven expertise in Jira workflow design, system configuration, automation, and governance.
+ Experience implementing and scaling collaboration platforms to support product strategy and delivery transparency.
+ Experience improving and maturing organization-wide delivery practices and cadences.
+ Excellent communication, facilitation, and coaching skills.
+ Experience designing dashboards and interpreting delivery metrics, demonstrating strong analytical skills.
+ Ability to drive change and influence stakeholders without direct authority.
+ Experience with Confluence, Jira Cloud, or similar collaboration tools.
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and WashingtonDC laws, the pay range for this position is as follows:
The minimum full-time salary range is between **$110,000 - $130,000** - This position is eligible to participate in an annual incentive program, and information on benefits offered is here.
Applications will be accepted through until the **19 January 2026** . This window may be extended depending on business needs.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Product Management
**Job Family:** PRODUCT
**Organization:** Virtual Learning
**Schedule:** FULL\_TIME
**Workplace Type:** Remote
**Req ID:** 22045
\#location
$110k-130k yearly 4d ago
Machine Technician & Systems Engineer (Full-Time Hourly) - Owatonna, MN
Pearson 4.7
Pearson job in Washington, DC
At **Pearson VUE** , we power the world's learning by delivering secure, reliable testing experiences for millions of people each year. To keep our testing centers running smoothly, we are seeking a dedicated **Machine Technician & Systems Engineer Hourly** **(Regular, Full-time )** to support the upkeep and functionality of our facilities in **Owatonna, MN** .
This role is **40 hours per week** with possibility of overtime and weekends shifts. Our ideal candidate demonstrates teamwork, with the availability to work **Monday to Friday from 6 PM to 3 AM.**
**Education, Knowledge and Experience**
**■** High school graduate or equivalent preferred.
■ One (1) year experience in a related production position preferred but not required.
**Other Skills and Abilities**
**■** Has the ability to work effectively under tight deadlines required.
■ Has the ability to operate material handling equipment preferred.
■ Has the ability to produce high level of quality is required.
**Primary Duties and Responsibilities**
**■** Operate all department machines.
■ Make operating adjustments to equipment as trained.
■ Maintain logs and keep records as directed.
■ Work cooperatively in a team environment to process materials or documents.
Wear necessary protective clothing and equipment as required.
■ Perform tasks involving the lifting and/or loading of materials.
■ Maintain work area in neat, orderly, and safe manner.
■ May perform higher classified work on occasional basis for training purposes.
■ Perform other related duties as assigned.
■ Support other departments as assigned.
**Physical Requirements**
**■** Must be able to lift 50 lbs. and move pallets of material with a pallet jack as
needed in routine department functions.
■ Must be able to stand for long periods of time and push loaded carts of 650 lbs.
Also frequent bending and twisting.
■ Must be able to push and load 1200 lb. or heavier Roll forms around.
**Working Conditions**
**■** Work occasionally requires situations where extreme caution must be observed.
■ Working environment may produce higher than normal noise levels and airborne
dust particles but is maintained for safe and favorable working conditions.
■ Work may require off shift or irregular working hours to assure minimal disruption
to regular operational functions
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and WashingtonDC laws, the pay range for this position is as follows:
**The full-time starting pay rate is $20 per hour.** This position is benefits eligible effective on your hire date. For more information, you may visit *********************************************
* Medical, Dental, Vision, Life, Short-Term Disability and Voluntary Long-Term Disability benefits.
* Paid holidays, vacation, sick and personal days per the NCS Pearson policies.
* 401(k) Retirement Plan with employer match.
* Employee Stock Purchase Plan (bi-annual enrollment).
* Tuition Reimbursement.
* Company-paid life insurance and business travel insurance benefits.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Production
**Job Family:** LEARNING\_&\_CONTENT\_DELIVERY
**Organization:** Assessment & Qualifications
**Schedule:** FULL\_TIME
**Workplace Type:** On-site
**Req ID:** 21297
\#location
$20 hourly 60d+ ago
Digital Print Technician - ( Regular Full-Time ) Owantonna, MN
Pearson 4.7
Pearson job in Washington, DC
At **Pearson VUE** , we power the world's learning by delivering secure, reliable testing experiences for millions of people each year. To keep our testing centers running smoothly, we are seeking a dedicated **Digital Print Technician - ( Regular Full-Time )** to support the upkeep and functionality of our facilities.
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and WashingtonDC laws, the pay range for this position is as follows:
**The minimum full-time starting pay is $20 per hour +** This position is benefits eligible effective on your hire date. For more information, you may visit *********************************************
* Medical, Dental, Vision, Life, Short-Term Disability and Voluntary Long-Term Disability benefits.
* Paid holidays, vacation, sick and personal days per the NCS Pearson policies.
* 401(k) Retirement Plan with employer match.
* Employee Stock Purchase Plan (bi-annual enrollment).
* Tuition Reimbursement.
* Company-paid life insurance and business travel insurance benefits.
For **40 hours per week** with possibility of ovetime and weekends shifts. Our ideal candidate demonstrates teamwork, with the availability to work **Monday to Friday from 3 PM to 11 PM.**
**Key Responsibilities**
+ Operate and maintain digital printing equipment daily.
+ Create and manipulate customer-supplied databases for printing projects.
+ Perform variable data printing and intelligent mail barcode production.
+ Ensure all printed materials meet quality standards and deadlines.
+ Troubleshoot equipment issues and perform preventive maintenance.
+ Collaborate with production and scheduling teams to meet client requirements.
+ Maintain accurate records of production output and machine performance.
+ Support other manufacturing and production functions as needed.
+ **Qualifications**
+ High school diploma or equivalent.
+ Previous experience in a print production or digital printing environment is preferred but not required.
+ Strong attention to detail and commitment to quality.
+ Ability to work independently and manage multiple tasks in a fast-paced environment.
+ Willingness to learn and adapt to new technology and procedures.
If you're passionate about quality, precision, and teamwork, we invite you to join our team as a **Digital Print Technician** at Pearson in Owatonna, MN.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Marketing
**Job Family:** GO\_TO\_MARKET
**Organization:** Assessment & Qualifications
**Schedule:** FULL\_TIME
**Workplace Type:**
**Req ID:** 21407
\#location
$20 hourly 60d+ ago
Lead Engineer / Full-Stack & Backend
The College Board 4.6
Reston, VA job
Lead Engineer | Full Stack & Backend College Board - Technology - BigFuture Student Type: This is a full-time position About the Team BigFuture is committed to empowering all students to take the right first step after high school, reaching over 7 million students each year as the leading free resource for college, scholarship, and career exploration. The BigFuture Student team builds and maintains the full breadth of BigFuture student products like BigFuture School a mobile app & bigfuture.org including but not limited to College Search, Scholarship Search, Career Search, dashboards, checklists, and community features so that students can confidently discover, define, and pursue their unique paths. We work in an agile, collaborative environment that values creativity, curiosity, and problem-solving, delivering clean and sustainable solutions that scale to meet the needs of millions while reducing technical debt. Engineers on our team not only code, but also mentor, document, and partner with product and design to shape solutions and influence the direction of our work. We thrive on learning from each other, raising risks early, and finding simplicity in complexity, all while celebrating shared successes and growth. Together, we are mission-driven technologists who take pride in building products that positively transform the educational and career trajectories of students nationwide.
About the Opportunity
This is a chance to have a direct hand in building the future of BigFuture, the most widely used college and career planning platform for students. As a Lead Engineer on this team, you are a leader, collaborator, and innovator. You Own the technical direction: Define, document, and communicate the architecture and design patterns for the system or product area. You have a strong interest in understanding our stakeholders and leveraging new technologies to support them. You'll work closely with product owners, architects, and designers to translate ideas into solutions, and with fellow engineers to raise the bar on code quality, documentation, and sustainable practices including operational readiness and monitoring. From day one, you'll be encouraged to coach teammates, influence technical decisions, and help simplify complex problems so that students and educators experience fast, reliable, and meaningful tools. Beyond building products, this role offers you the opportunity to elevate engineering practices, explore emerging technologies like AI, and grow into a trusted technical leader whose work impacts millions of students each year. You are not shy about taking on new work you may not have done before while owning all phases of prototyping including requirements definition and analysis, application design, coding, reviewing, testing, deploying, and support. You are eager to lead by example as well as more formally through peer collaboration, coaching and mentoring.
In this role, you will:
Design and Development (60%)
* Design and deliver high-quality software that is scalable, secure, and reusable-leveraging modern technologies, proven design patterns, and cloud-native practices to power BigFuture's core tools.
* Collaborate with product owners, architects, and stakeholders to uphold the highest engineering standards and translate big ideas into impactful, student-facing solutions.
* Break down new product capabilities into actionable, verifiable technical changes that move quickly from concept to reality.
* Design and implement solutions to allow rapid testing of innovative concepts using the latest technologies, typically React web apps
* Create sharable documentation, both technical and non-technical
* Exercise discretion in prototyping: investing time to make sure the most important things work well, and working with the team to mock or minimize less important features
* Maintain clean code and strong engineering standards such that when prototypes are greenlit for further development, the project is easy to build upon
* Continuously develop the skills required to work with this rapidly developing technology
Team Operations & Success (30%)
* Participate in, or lead Agile SCRUM ceremonies (Sprint Planning, Grooming, Daily SCRUM, Demo) by contributing to team deliverables and driving alignment, focus, and momentum across sprints.
* Elevate team performance by giving and receiving thoughtful code reviews, mentoring peers, and helping solve complex technical challenges.
* Assist in resolving production issues with urgency and precision, ensuring a smooth and reliable user experience.
* Model discipline in adhering to development standards, security practices, and CI/CD principles while helping the team move fast without compromising quality.
* Continuously grow your skills and embrace a poly-skilled environment where everyone contributes beyond their specialty.
* Serve as an organizational Subject Matter Expert on implementing Generative AI applications
* Work with our Enterprise Architecture team to review and/or establish implementation patterns involving Generative AI tools
* Advise on, and where feasible, create tools and infrastructure that will enable teams to safely deploy Generative AI tools
Learning & Sharing (10%)
* Keep abreast of developments in GenAI capabilities and implementations
* Share knowledge of new developments with the team via chats, meetings, and presentations when appropriate
* Serve as an advisor to internal teams developing staff education around Generative AI
About you, you have:
* 7+ years of professional experience designing, building, testing, and managing scalable web applications in AWS-hosted environments
* 3+ years' experience building back-end applications using Node(with TypeScript)
* Experience with relational and NoSQL databases (e.g., PostgreSQL, MySQL, Redshift, DynamoDB)
* Experience building observability for your products: Set up CloudWatch, X-Ray, for logging, metrics, and alerts.
* Hands-on experience implementing Generative AI applications (e.g., RAG chatbots, model fine-tuning, or other LLM-powered tools)
* Enthusiasm for learning new technologies, especially in the fast-moving GenAI space
* Strong knowledge and hands-on experience with back-end technologies such as Node.js and/or Python
* Experience with asynchronous programming and event-driven messaging patterns
* Strong knowledge of AWS services (e.g., Lambda, SNS, SQS, S3, Step Functions, IAM, KMS, API Gateway, CloudWatch, DynamoDB)
* Experience working in Agile/Scrum environments
* Proven ability to mentor and coach less experienced teammates in new technologies
* Strong analytical thinking, structured problem-solving, and practical decision-making skills
* Effective communication and documentation skills
* Proficiency in reviewing and improving code structure and architecture for testability, maintainability, and scalability, with hands-on experience in JavaScript/TypeScript, React, Node.js, Next.js, APIs, and AWS Serverless technologies (Lambdas, DynamoDB, S3, CloudWatch, etc.).
* Leadership in the end-to-end design and implementation of user interfaces, from architectural planning and component strategy through to polished execution, including accessibility, performance optimization, and mentoring peers on building intuitive, scalable, and user-centric front-end solutions.
* Strong problem-solving skills, working collaboratively with team members to identify and resolve issues, and partnering with Product Owners to prioritize backlog.
* Proven ability to pitch new ideas and implement improved systems and processes, delivering excellent results.
* Effective communicator and team lead, able to provide actionable feedback, mentor team members, and participate in interviews to evaluate engineering talent.
* Bachelor's degree in computer science, or related engineering fields preferred
All roles at College Board require:
* A passion for expanding educational and career opportunities and mission-driven work
* Authorization to work in the United States for any employer
* Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively.
* Clear and concise communication skills, written and verbal
* A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input.
* A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.
* A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success.
About Our Process
* Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days.
* While the hiring process may vary, it generally includes resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding or whiteboarding sessions, a panel interview, a conversation with leadership and reference checks.
What We Offer
At College Board, we offer more than just a paycheck-we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We're a self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, impact, and the market.
A Thoughtful Approach to Compensation
* The hiring range for this role $165,000 to $179,000
* Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board.
* We aim to make our best offer upfront-rooted in fairness, transparency, and market data.
* We adjust salaries by location to ensure fairness, no matter where you live.
You'll have open, transparent conversations about compensation, benefits, and what it's like to work at College Board throughout your hiring process. Check out our careers page for more.
About Our Culture:
* We are motivated to positively impact the educational and career trajectories of millions of students a year.
* We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard.
* We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals.
* Our high-performing engineers work with the latest technologies, so you will be constantly learning and sharpening your skills, enabling you to be industry-forward instead of left behind technologically.
#LI-DC1
$165k-179k yearly Auto-Apply 11d ago
Test Administrator - Bethesda, MD
Pearson 4.7
Pearson job in Bethesda, MD
Pearson VUE (******************* is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world's most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.
Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).
Pearson VUE offers a great environment to start or grow your career, we are now hiring for a part time Test Administrator to join our team in Bethesda, MD (4350 East West)
Starting pay is $17.75 per hour + eligible for accrued paid sick time. Learn more at *********************************************
Responsibilities
The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to:
· Comply with all testing procedures and strictly adhere to company policies using careful judgment
· Check in testing candidates, verify identification, and explain the exam process
· Proctor / invigilate candidates while testing
· Troubleshoot with internal departments to fix technical issues
· Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination
· Other duties as assigned
Schedule Requirements
Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7 AM to 8 PM, and about 2-3 Saturdays per month. Sunday shifts would be infrequent, but a possibility if the need arises. Candidate must be open to flexible scheduling.
This is strictly a part-time position and will remain as such, 20-25 hours per week, with an expectation to work more hours if needed.
Schedules are available at least 2 weeks in advance.
Qualifications
High school diploma or equivalent is required.
Minimum of 1 year customer service experience is preferred.
Experience proctoring or invigilating exams is highly preferred.
Must be flexible in work hours and days.
Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
Must be able to sit for long periods of time and also escort candidates to and from testing room.
Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.
Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.
$17.8 hourly Auto-Apply 9d ago
Psychometrician & Researcher Intern
Pearson 4.7
Pearson job in Annapolis, MD
**Why join Pearson's intern program?** Pearson is the world's learning company. We help people of all ages acquire the knowledge and skills they need to be successful in their work and careers. We believe that everyone should be able to keep learning, every day and in every way, throughout their lives. Bringing together everything we know about the science of learning and the latest technology; we're shaping the future of teaching and learning.
We're looking for the next generation of talented graduates to join our team for an unforgettable 8-week internship. An internship at Pearson is an opportunity to bring your own unique perspective as a learner, together with your academic knowledge, technical skills, and enthusiasm, to help create products that help fix the skills challenges faced by learners, employees and employers.
As one of our interns, you will gain a comprehensive introduction to our business. You'll be assigned to a team to support real-life projects that bring our products and services to life and are ready to launch to our learners. On-the-job training and professional development will be provided to enable you to contribute to the business. You'll also have direct access to a senior member of the team, as each intern will be mentored to help you make the most of the 8-week program. During your internship, you will gain valuable hands-on experience to build your resume to stand out with future employers, such as Pearson
We foster a work environment that's inclusive as well as diverse, where our people can be themselves. Every idea and perspective is valued so that our products reflect the people we serve - our teachers and students, employers and employees, and consumers and learners.
**What Does the Internship Program Offer?**
Pearson is offering an 8-week summer internship in 2026 for two exceptional doctoral students with strong psychometric skills who are eager to gain hands-on experience in large-scale educational assessment. Interns will engage in various aspects of operational K-12 assessments, including assessment development, item analysis, standard setting, and technical reporting. This opportunity also supports our LEAD goal, as interns frequently collaborate with our research scientists on co-publications and present their work at industry conferences.
**Pay rate**
The award includes a $9,000 stipend.
You will be eligible for accrued paid sick time per the policy guidelines. Please refer to the Sick Leave Policy.
**Job Description**
As an Associate Research & Psychometric Analyst Intern, you will gain hands-on experience in large-scale educational assessment. Interns will work closely with Pearson research scientists to support operational K-12 assessment contracts, gaining applied experience in assessment development, item analysis, standard setting, and technical reporting. This internship also provides opportunities to collaborate on research, co-publish with experts, and present at industry conferences, enhancing both technical skills and professional communication in educational measurement
**What does the 8- weeks involve?**
During the 8-week program taking place between June and August 2026, with some flexibility in scheduling. Interns will gain hands-on experience in large-scale educational assessment, working closely with Pearson research scientists. Key activities include assessment development, item analysis, standard setting, and technical reporting. Interns will also have opportunities to enhance their collaboration and communication skills in educational measurement while contributing to real-world K-12 assessment projects.
This position is fully remote, with occasional travel to company offices or partner locations as necessary. The role is primarily designated as a Remote Employee. For reporting purposes, the office location will be US-TX-Austin-400 Center Ridge.
**Minimum Requirements**
+ Currently enrolled in a doctoral program in educational measurement, educational statistics, educational psychology, or a related field.
+ Completion of at least two years of doctoral-level coursework
+ Strong written and verbal communication skills.
+ Ability to commit exclusively to the Pearson summer internship (no concurrent internships or externships).
_Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply._
_Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential._
_Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive._
_To learn more about Pearson's commitment to a diverse and inclusive workforce, please click here:_ ***********************************************************
**APPLICATION PROCEDURE:** All candidates must apply online at: ********************** Type (21885) in the keyword search box to access the posting.
In addition to the online application, each candidate must submit a curriculum vita, copy of graduate school transcript, two letters of recommendation, and a statement of purpose describing his or her interest in the internship. All application materials must be received by February 8, 2026. Internship awards will be announced by March 8, 2026.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Research, Efficacy, and Psychometrics
**Job Family:** LEARNING\_&\_CONTENT\_DEVELOPMENT
**Organization:** Assessment & Qualifications
**Schedule:** FULL\_TIME
**Workplace Type:** Remote
**Req ID:** 21885
**Req Type:** Student
\#location
$9k monthly 10d ago
Product Operations Lead
Pearson 4.7
Pearson job in Annapolis, MD
The Product Operations Lead is a strategic role responsible for shaping and evolving the Pearson Virtual Schools (PVS) Product & Technology organization's delivery tools, agile practices, and operational rhythms. This role serves as the steward of the Jira platform, champions effective delivery processes, and connects product, engineering, design, and leadership teams. You will guide teams in organizing, planning, executing, and measuring their work, ensuring that our tools and our ways of working provide clarity and transparency while supporting continuous improvement.
**Core Responsibilities**
+ Driving standardization in tooling, governance, and reporting across the product development lifecycle.
+ Own the health, structure, and governance of the Jira platform for the PVS Product & Technology organization.
+ Establish and maintain standards for workflows, fields, configurations, naming conventions, permissions, and automation.
+ Guide teams on structuring work in Jira to support effective planning, reporting, and execution.
+ Serve as the primary point of escalation for Jira platform needs, improvement requests, and cross-team alignment issues.
+ Champion agile ways of working by helping teams adopt and tailor practices to their context.
+ Design and deliver learning experiences (workshops, office hours, trainings) that support product and delivery teams in adopting scalable, outcome-driven practices.
+ Facilitate communities of practice and strategic learning forums to support continuous improvement.
+ Serve as a change leader during process or tool changes.
+ Define and uphold the "Rhythm of Business" for delivery operations (planning cadences, review cycles, reporting norms).
+ Partner with leadership to operationalize strategic initiatives and ensure processes scale effectively.
+ Ensure teams have the necessary tools, metrics, and processes to drive predictability and transparency.
+ Design and maintain reporting frameworks to provide actionable insights across the product life cycle capturing key indicators such as velocity, delivery, product adoption, and customer impact.
+ Collaborate with Product, Engineering, Design, Delivery, and Leadership teams to define key delivery metrics.
**Qualifications**
+ 5+ years of experience in Jira administration, delivery operations, agile coaching, or related fields.
+ Deep understanding of agile frameworks and their practical application across multiple teams.
+ Proven expertise in Jira workflow design, system configuration, automation, and governance.
+ Experience implementing and scaling collaboration platforms to support product strategy and delivery transparency.
+ Experience improving and maturing organization-wide delivery practices and cadences.
+ Excellent communication, facilitation, and coaching skills.
+ Experience designing dashboards and interpreting delivery metrics, demonstrating strong analytical skills.
+ Ability to drive change and influence stakeholders without direct authority.
+ Experience with Confluence, Jira Cloud, or similar collaboration tools.
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and WashingtonDC laws, the pay range for this position is as follows:
The minimum full-time salary range is between **$110,000 - $130,000** - This position is eligible to participate in an annual incentive program, and information on benefits offered is here.
Applications will be accepted through until the **19 January 2026** . This window may be extended depending on business needs.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Product Management
**Job Family:** PRODUCT
**Organization:** Virtual Learning
**Schedule:** FULL\_TIME
**Workplace Type:** Remote
**Req ID:** 22045
\#location
$110k-130k yearly 4d ago
Enterprise Architect - Application Architecture
Pearson 4.7
Pearson job in Annapolis, MD
**Pearson VUE | Job Description** The Enterprise Architect - Application Architecture role at Pearson VUE is a strategic, enterprise-level position focused on defining the target-state architecture for applications across the VUE product ecosystem. This role is responsible for driving modernization initiatives, designing reference architectures, and guiding their implementation across multiple platforms and product domains. The Application Architect ensures that architectural direction aligns with Pearson VUE's long-term technology strategy, promotes adoption of modern engineering practices, and accelerates the evolution of VUE products toward a scalable, resilient, cloud-native future.
This role plays a critical part in shaping Pearson VUE's technology strategy by driving the Tech Radar process, promoting new technology adoption, and defining standards, patterns, and reference models that provide architectural consistency across the enterprise. The architect will partner closely with platform and product architects, providing guidance, governance, and technical leadership to ensure that modernization goals are achieved and that application architectures support both customer needs and Pearson VUE's strategic roadmap.
**Key Responsibilities: Architecture & Design**
+ Define and maintain the target-state application architecture for Pearson VUE platforms and products, ensuring alignment with enterprise strategy.
+ Design, document, and evolve enterprise-wide reference architectures, technology patterns, and best practices.
+ Lead architectural modernization initiatives, including cloud-native transformation, microservices redesign, event-driven architecture, and platform simplification.
+ Evaluate emerging technologies and recommend adoption strategies that enhance scalability, performance, security, and maintainability.
+ Establish architectural standards, guidelines, and decision frameworks to ensure consistency across product and platform teams.
+ Drive the enterprise Tech Radar process, identifying, evaluating, and promoting technologies for organization-wide adoption.
+ Mentor other architects and engineers, sharing best practices and supporting their technical growth.
+ Ensure conformance to established framework guidelines and documentation standards.
**Key Responsibilities: Implementation & Delivery**
+ Guide engineering and product teams in the practical implementation of reference architectures and modernization patterns.
+ Provide architectural oversight during solution design, development, integration, and deployment to ensure alignment with target-state direction.
+ Ensure new systems, enhancements, and modernization efforts meet technical standards for scalability, resiliency, observability, and security.
+ Partner with teams to identify legacy pain points and recommend modernization pathways, including re-platforming, re-architecting, or tech stack upgrades.
+ Support implementation of roadmaps by defining architectural milestones, technical dependencies, and phased modernization plans.
**Key Responsibilities: Collaboration & Leadership**
+ Collaborate with platform architects, product architects, engineering leads, and other stakeholders to align on architectural direction and technology strategy.
+ Provide thought leadership and mentorship to engineering teams, promoting architectural rigor, technical excellence, and modern development practices.
+ Influence product and platform roadmaps by introducing new technologies, architectural improvements, and modernization strategies.
+ Represent Enterprise Architecture in cross-functional forums, architectural reviews, and strategic technology discussions.
+ Lead architectural governance processes to ensure compliance with enterprise standards and facilitate informed technology decisions across teams.
**Qualifications**
**Required:**
+ Bachelor's degree in Computer Science, Engineering, or related field
+ Extensive experience designing and implementing software architectures in enterprise environments.
+ Proven track record of delivering scalable, secure, and maintainable solutions.
+ Hands-on expertise in cloud platforms, container orchestration (Kubernetes), and infrastructure automation.
+ Strong background in code review, technical mentoring, and cross-team collaboration.
**Preferred:**
+ Experience designing reference architectures for enterprise-wide adoption.
+ Architecture certifications (TOGAF, AWS/Azure Architect, SAFe Architect).
+ Experience in high-availability, high-volume enterprise systems such as scheduling, content delivery, or secure assessments.
+ Familiarity with AI/ML, AgenticAI, and modern data platforms.
+ Experience establishing technology standards, governance, and tech strategy at scale.
**Skills & Competencies**
+ Software Architecture: Create and maintain fundamental structures for software systems.
+ Systems Development Life Cycle: Manage projects from concept through deployment and maintenance.
+ Code Review: Evaluate and improve code quality through peer review.
+ Cloud Computing & Kubernetes: Design and support cloud-native solutions using modern orchestration tools.
+ Information Security: Protect systems and data through secure design and implementation.
+ Infrastructure as Code (IaC): Automate infrastructure management for efficiency and consistency.
+ Technical Acumen: Analyze and interpret complex technical data to inform decisions.
+ Problem Solving: Identify challenges and deliver practical, innovative solutions.
+ Collaboration: Work effectively across teams to achieve shared goals.
+ Adaptability: Respond productively to change and shifting priorities.
+ Innovation: Apply technology strategy to develop differentiated solutions.
+ Learning to Learn: Continuously develop new skills and stay current with emerging technologies
**Additional Details**
+ **Travel:** Occasional travel may be required for customer engagements or internal meetings.
+ **Reports to:** Vice President of Product Management & Enterprise Architecture
_Applications will be accepted through 1/19/2026. This window may be extended depending on business needs._
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and WashingtonDC laws, the pay range for this position is as follows:
The minimum full-time salary range is between $150,000 - $180,000.
This position is eligible to participate in an annual incentive program, and information on benefits offered is here.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Architecture
**Job Family:** TECHNOLOGY
**Organization:** Assessment & Qualifications
**Schedule:** FULL\_TIME
**Workplace Type:** Remote
**Req ID:** 22011
\#location
$150k-180k yearly 19d ago
Research and Development Analyst
Pearson 4.7
Pearson job in Annapolis, MD
We are currently seeking an innovative individual for a Research and Development Analyst position to support the development of clinical assessment products across our portfolio. Clinical Assessments, the portfolio's assessment division, is noted for our gold-standard assessment contributions in cognition, memory, neuropsychology, behavior, occupational therapy, speech/language therapy, early childhood, personality/psychopathology, and achievement.
The successful candidate will have demonstrated experience in research, clinical, or educational settings. This position will report to the Research and Development Manager, and can be remote, or based in our San Antonio, TX, or Bloomington, MN offices.
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, veterans, and people with disabilities are encouraged to apply.
**RESPONSIBILITIES**
The Research and Development Analyst works with a team of professionals - including Research Directors, Product Managers, and Digital Developers - and is responsible for supporting all phases of assessment development created for print and digital formats. The Research and Development Analyst has a range of responsibilities depending on the project.
These can include:
+ Supporting research and development efforts under the supervision of a Research Director.
+ Contributing to the development, refinement, maintenance, and quality control of assessments.
+ The abilities and mental flexibility to take on various tasks as needed to work as part of a team managing multiple products at various stages of development
+ Demonstrated success working as an individual contributor and within a collaborative team setting
+ Comfortable learning from mentors, incorporating constructive feedback, and contributing to a positive team culture
+ Ability to work well independently and take the initiative to follow through with tasks and to problem solve when questions arise or clarification is needed
+ Experience, skills, and/or demonstrated ability to utilize technology, mobile and web applications, and software and to upskill in areas such as artificial intelligence
+ Ability to recognize assumptions, evaluate arguments, and draw conclusions that are clear, consistent, sound, and fair and communicate these ideas in constructive and actionable ways
+ Ability to work well in a business environment, understanding how business requirements may differ from clinical, educational, or academic practice. This often requires balancing clinical and research interests with business requirements within the constraints of project scope, time, and cost
+ Ability to work with project teams (publishing, psychometrics, project management, software development) to ensure that all components and deliverables, both in print and digital mediums, are prepared in a timely manner to meet the publication schedule.
+ Ability to work on department or company work groups to enhance internal processes and procedures or other initiatives.
+ Ongoing commitment to principles of diversity, equity, inclusion, and accessibility; open-mindedness; thoughtful consideration of differences; and a willingness to listen, learn, and improve
**EDUCATION AND WORK EXPERIENCE**
+ Bachelor's degree in a clinical or educational field from a nationally recognized institution of higher education
+ Master's degree preferred
+ Research experience or training in research implementation.
+ Familiarity with assessment practices.
**Required Skills**
+ Excellent planning and organizational skills
+ Strong communication skills (oral, written, and business) and ability to communicate moderately complex information to different stakeholders in a way that can be easily understood.
+ The abilities and mental flexibility to take on various tasks as needed to work as part of a team managing multiple products at various stages of development.
+ Teamwork mentality: ability to work collaboratively as part of a multidisciplinary project team
+ Self-starter, able to work independently and take the initiative to follow through with tasks
+ Enthusiasm for continually learning more about the test development and publishing process.
+ Comfortable with technology, with experience, skills, and/or demonstrated ability to utilize technology, mobile and web applications, and software.
+ Training in basic research methods and statistics, and/or interest in developing this knowledge.
+ Understands the requirements of working in a business environment and how this may differ from clinical, educational, or academic practice.
Preferred Skills
+ Experience in speech, language, and/or communication assessment
+ Bilingual in Spanish & English both spoken and written
+ Subject matter experience in a clinical or educational setting with experience in speech and language preferred
+ Critical Thinking: Able to recognize assumptions, evaluate arguments, and draw conclusions that are clear, consistent, sound, and fair and communicate these ideas in constructive and actionable ways.
+ Editorial experience
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and WashingtonDC laws, the pay range for this position is as follows:
The minimum full-time salary range is between $55,000 - $64,000.
This position is eligible to participate in an annual incentive program, and information on benefits offered is here.
**_Applications will be accepted through Friday, Jan 23rd, 2026. This window may be extended depending on business needs._**
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Content Creation
**Job Family:** LEARNING\_&\_CONTENT\_DEVELOPMENT
**Organization:** Assessment & Qualifications
**Schedule:** FULL\_TIME
**Workplace Type:** Remote
**Req ID:** 22090
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$55k-64k yearly 3d ago
Test Administrator - Falls Church, VA
Pearson 4.7
Pearson job in Alexandria, VA
Pearson VUE (******************* is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world's most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.
Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).
Pearson VUE offers a great environment to start or grow your career, we are now hiring for a regular part time Test Administrator to join our team in Falls Church, Virginia located at 5275 Leesburg Pike, Suite 440, Falls Church VA 22041 .
Starting pay is $17.75 per hour .
The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to:
* Comply with all testing procedures and strictly adhere to company policies using careful judgment
* Check in testing candidates, verify identification, and explain the exam process
* Proctor / invigilate candidates while testing
* Troubleshoot with internal departments to fix technical issues
* Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination
* Other duties as assigned
Schedule Requirements
Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7 am and 10 pm, and about 2 Saturdays per month. Sunday shifts would be infrequent, but a possibility if the need arises. Candidate must be open to flexible scheduling. Must be available to work Evening shifts (after 2pm) and anytime Monday and Thursday.
This is strictly a part-time position and will remain as such, around 8 hours per week, with an expectation to work more hours if needed.
Schedules are available at least 2 weeks in advance.
Qualifications
● High school diploma or equivalent is required.
● Minimum of 1 year customer service experience is preferred.
● Experience proctoring or invigilating exams is highly preferred.
● Must be flexible in work hours and days.
● Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
● Must be able to sit for long periods of time and also escort candidates to and from testing room.
● Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.
● Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.
TIER: IC20
Who we are:
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
Job: Test Center Operations
Job Family: LEARNING\_&\_CONTENT\_DELIVERY
Organization: Assessment & Qualifications
Schedule: PART\_TIME
Workplace Type: On-site
Req ID: 22260
$17.8 hourly 4d ago
Machine Technician & Systems Engineer (Full-Time Hourly) - Owatonna, MN
Pearson 4.7
Pearson job in Annapolis, MD
At **Pearson VUE** , we power the world's learning by delivering secure, reliable testing experiences for millions of people each year. To keep our testing centers running smoothly, we are seeking a dedicated **Machine Technician & Systems Engineer Hourly** **(Regular, Full-time )** to support the upkeep and functionality of our facilities in **Owatonna, MN** .
This role is **40 hours per week** with possibility of overtime and weekends shifts. Our ideal candidate demonstrates teamwork, with the availability to work **Monday to Friday from 6 PM to 3 AM.**
**Education, Knowledge and Experience**
**■** High school graduate or equivalent preferred.
■ One (1) year experience in a related production position preferred but not required.
**Other Skills and Abilities**
**■** Has the ability to work effectively under tight deadlines required.
■ Has the ability to operate material handling equipment preferred.
■ Has the ability to produce high level of quality is required.
**Primary Duties and Responsibilities**
**■** Operate all department machines.
■ Make operating adjustments to equipment as trained.
■ Maintain logs and keep records as directed.
■ Work cooperatively in a team environment to process materials or documents.
Wear necessary protective clothing and equipment as required.
■ Perform tasks involving the lifting and/or loading of materials.
■ Maintain work area in neat, orderly, and safe manner.
■ May perform higher classified work on occasional basis for training purposes.
■ Perform other related duties as assigned.
■ Support other departments as assigned.
**Physical Requirements**
**■** Must be able to lift 50 lbs. and move pallets of material with a pallet jack as
needed in routine department functions.
■ Must be able to stand for long periods of time and push loaded carts of 650 lbs.
Also frequent bending and twisting.
■ Must be able to push and load 1200 lb. or heavier Roll forms around.
**Working Conditions**
**■** Work occasionally requires situations where extreme caution must be observed.
■ Working environment may produce higher than normal noise levels and airborne
dust particles but is maintained for safe and favorable working conditions.
■ Work may require off shift or irregular working hours to assure minimal disruption
to regular operational functions
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and WashingtonDC laws, the pay range for this position is as follows:
**The full-time starting pay rate is $20 per hour.** This position is benefits eligible effective on your hire date. For more information, you may visit *********************************************
* Medical, Dental, Vision, Life, Short-Term Disability and Voluntary Long-Term Disability benefits.
* Paid holidays, vacation, sick and personal days per the NCS Pearson policies.
* 401(k) Retirement Plan with employer match.
* Employee Stock Purchase Plan (bi-annual enrollment).
* Tuition Reimbursement.
* Company-paid life insurance and business travel insurance benefits.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** Production
**Job Family:** LEARNING\_&\_CONTENT\_DELIVERY
**Organization:** Assessment & Qualifications
**Schedule:** FULL\_TIME
**Workplace Type:** On-site
**Req ID:** 21297
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