Pearson jobs in Washington, DC

Education, Skills and Knowledge + **Required** + Bachelor's degree. + Excellent internal and external customer service skills. + Excellent communication interpersonal skills (including phone skills for distributed projects and customer/program team meetings). + Excellent writing skills, including the ability to write accurate and effective scorer training and to teach and coach content staff to write quality annotations, scoring decisions and other content-/project-related documentation. + Strong content-specific knowledge and the ability to develop, coach, and provide feedback to content staff assigned to projects + Clear understanding of scoring concepts such as frequency distribution, validity, calibration and other industry terminology, as well as the ability to apply that knowledge to scoring situations. + Strong computer skills, including use of common Microsoft Office applications (e.g. Word, Excel, PowerPoint), Google tools (e.g. Gmail, Google Drive, etc), and ability to handle multiple computer applications simultaneously. + Ability to supervise large groups. + Strong initiative and organizational and leadership skills, including the ability to prioritize and multi-task and make sound business decisions under tight deadlines. + Ability to maintain a confidential work environment. + **Preferred** + Two (2) years of experience as a Scoring Director or (5) years Scoring Supervisor in open-ended scoring preferred. + Background/experience in educational measurement, including knowledge of common scoring industry practices. + Experience directing both regional and distributed supervisors and scoring directors. + Strong working knowledge and understanding of Scoring System reports, ability to manage data, and ability to drive scoring management decisions and continuous improvement. + **Desired** + Advanced degree. + Degree in education, English, mathematics, science, or language. + Teaching experience in grades K-12. Basic Purpose and Objectives + Guide and supervise scoring directors assigned to projects. + Ensure that customers' scoring decisions are applied consistently to all student responses. Organizational Relationships + **Direction Received:** Receives general direction on Pearson and Scoring Services policy and procedures from the Content Manager. + **Direction of Others:** Advises scoring directors on content- and item-level scoring and quality issues. Evaluates scoring directors and provides feedback on job performance. + **Contacts:** Works closely within and across departments (e.g., Online Scorer Training Development Team, Project Support, Project Management, Client Services) as required for the assigned project(s) to ensure overall project success. Attends departmental, program team, and customer meetings to exchange ideas and information, discuss issues, plan actions, review costs, and provide technical guidance. May also participate in departmental strategic initiative and continuous improvement activities. Overall Functions and Responsibilities 1. Works with the project manager to complete quality management plans, rangefinding plans, and other project documentation, as required. 2. Plans content hours for assigned projects. 3. Identifies potential scoring directors from the pool of scoring supervisors. Guides, trains, and develops scoring directors and supervisors for future content roles. 4. Conducts interventions and coaches scoring directors as needed. 5. Completes Scoring Director Feedback Forms and provides timely feedback to scoring directors and scoring managers. 6. Works with scoring directors to create online training modules for assigned projects. 7. Reviews training sets and annotations and provides feedback to scoring directors. 8. Ensures proper documentation of, sign-off on, and archival of all scoring decisions and final training materials. 9. Guides scoring directors in completing project item evaluations (e.g., for field tests) and reviews them prior to submission to customers. 10. Monitors reports across grades and items to verify quality expectations are met and project completes on time. Works with scoring directors to address quality issues, and communicates plans/issues to content manager and project manager. 11. Obtains, analyzes, and reports on information concerning the strengths and weaknesses of scoring performance. Performs/participates in root-cause analysis, identifies inefficiencies, and recommends and implements improvements as necessary. 12. Attends all relevant project status and customer meetings and compiles appropriate reports on assigned activities as requested. 13. Functions as primary customer contact for oral and written communication involving content for assigned project. 14. Performs the role of scoring director when necessary. 15. May be asked to support new bids and proposals by analyzing customer requirements and providing insight on time and cost estimates for content-related activities. 16. May be asked to mentor or advise other projects' content specialists and/or scoring directors. 17. May be asked to review and edit work of other projects' content specialists and/or scoring directors. 18. May assist project manager in project-specific budget/cost estimate process. 19. Ensures that quality records are compiled and archived in accordance with Control of Records. Working Conditions + Office environment that is safe and favorable to good working conditions. + May work in warehouse conditions on occasion. Ability to travel and work evening and/or weekend shifts as necessary is required. _The pay rate for this role is from $27 - $28 per hour. This position is not bonus eligible, and information on benefits offered is_ here _._ _Applications will be accepted through December 12, 2025. This window may be extended depending on the business needs._ **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Evaluation **Job Family:** LEARNING\_&\_CONTENT\_DELIVERY **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 21892 \#location

Lead Engineer | Full Stack & Backend College Board - Technology - BigFuture Student Type: This is a full-time position About the Team BigFuture is committed to empowering all students to take the right first step after high school, reaching over 7 million students each year as the leading free resource for college, scholarship, and career exploration. The BigFuture Student team builds and maintains the full breadth of BigFuture student products like BigFuture School a mobile app & bigfuture.org including but not limited to College Search, Scholarship Search, Career Search, dashboards, checklists, and community features so that students can confidently discover, define, and pursue their unique paths. We work in an agile, collaborative environment that values creativity, curiosity, and problem-solving, delivering clean and sustainable solutions that scale to meet the needs of millions while reducing technical debt. Engineers on our team not only code, but also mentor, document, and partner with product and design to shape solutions and influence the direction of our work. We thrive on learning from each other, raising risks early, and finding simplicity in complexity, all while celebrating shared successes and growth. Together, we are mission-driven technologists who take pride in building products that positively transform the educational and career trajectories of students nationwide. About the Opportunity This is a chance to have a direct hand in building the future of BigFuture, the most widely used college and career planning platform for students. As a Lead Engineer on this team, you are a leader, collaborator, and innovator. You Own the technical direction: Define, document, and communicate the architecture and design patterns for the system or product area. You have a strong interest in understanding our stakeholders and leveraging new technologies to support them. You'll work closely with product owners, architects, and designers to translate ideas into solutions, and with fellow engineers to raise the bar on code quality, documentation, and sustainable practices including operational readiness and monitoring. From day one, you'll be encouraged to coach teammates, influence technical decisions, and help simplify complex problems so that students and educators experience fast, reliable, and meaningful tools. Beyond building products, this role offers you the opportunity to elevate engineering practices, explore emerging technologies like AI, and grow into a trusted technical leader whose work impacts millions of students each year. You are not shy about taking on new work you may not have done before while owning all phases of prototyping including requirements definition and analysis, application design, coding, reviewing, testing, deploying, and support. You are eager to lead by example as well as more formally through peer collaboration, coaching and mentoring. In this role, you will: Design and Development (60%) Design and deliver high-quality software that is scalable, secure, and reusable-leveraging modern technologies, proven design patterns, and cloud-native practices to power BigFuture's core tools. Collaborate with product owners, architects, and stakeholders to uphold the highest engineering standards and translate big ideas into impactful, student-facing solutions. Break down new product capabilities into actionable, verifiable technical changes that move quickly from concept to reality. Design and implement solutions to allow rapid testing of innovative concepts using the latest technologies, typically React web apps Create sharable documentation, both technical and non-technical Exercise discretion in prototyping: investing time to make sure the most important things work well, and working with the team to mock or minimize less important features Maintain clean code and strong engineering standards such that when prototypes are greenlit for further development, the project is easy to build upon Continuously develop the skills to work with this rapidly developing technology Team Operations & Success (30%) Participate in, or lead Agile SCRUM ceremonies (Sprint Planning, Grooming, Daily SCRUM, Demo) by contributing to team deliverables and driving alignment, focus, and momentum across sprints. Elevate team performance by giving and receiving thoughtful code reviews, mentoring peers, and helping solve complex technical challenges. Assist in resolving production issues with urgency and precision, ensuring a smooth and reliable user experience. Model discipline in adhering to development standards, security practices, and CI/CD principles while helping the team move fast without compromising quality. Continuously grow your skills and embrace a poly-skilled environment where everyone contributes beyond their specialty. Serve as an organizational Subject Matter Expert on implementing Generative AI applications Work with our Enterprise Architecture team to review and/or establish implementation patterns involving Generative AI tools Advise on, and where feasible, create tools and infrastructure that will enable teams to safely deploy Generative AI tools Learning & Sharing (10%) Keep abreast of developments in GenAI capabilities and implementations Share knowledge of new developments with the team via chats, meetings, and presentations when appropriate Serve as an advisor to internal teams developing staff education around Generative AI About you, you have: 7+ years of professional experience designing, building, testing, and managing scalable web applications in AWS-hosted environments 3+ years' experience building back-end applications using Node(with TypeScript) Experience with relational and NoSQL databases (e.g., PostgreSQL, MySQL, Redshift, DynamoDB) Experience building observability for your products: Set up CloudWatch, X-Ray, for logging, metrics, and alerts. Hands-on experience implementing Generative AI applications (e.g., RAG chatbots, model fine-tuning, or other LLM-powered tools) Enthusiasm for learning new technologies, especially in the fast-moving GenAI space Strong knowledge and hands-on experience with back-end technologies such as Node.js and/or Python Experience with asynchronous programming and event-driven messaging patterns Strong knowledge of AWS services (e.g., Lambda, SNS, SQS, S3, Step Functions, IAM, KMS, API Gateway, CloudWatch, DynamoDB) Experience working in Agile/Scrum environments Proven ability to mentor and coach less experienced teammates in new technologies Strong analytical thinking, structured problem-solving, and practical decision-making skills Effective communication and documentation skills Proficiency in reviewing and improving code structure and architecture for testability, maintainability, and scalability, with hands-on experience in JavaScript/TypeScript, React, Node.js, Next.js, APIs, and AWS Serverless technologies (Lambdas, DynamoDB, S3, CloudWatch, etc.). Leadership in the end-to-end design and implementation of user interfaces, from architectural planning and component strategy through to polished execution, including accessibility, performance optimization, and mentoring peers on building intuitive, scalable, and user-centric front-end solutions. Strong problem-solving skills, working collaboratively with team members to identify and resolve issues, and partnering with Product Owners to prioritize backlog. Proven ability to pitch new ideas and implement improved systems and processes, delivering excellent results. Effective communicator and team lead, able to provide actionable feedback, mentor team members, and participate in interviews to evaluate engineering talent. Bachelor's degree in computer science, or related engineering fields preferred All roles at College Board require: A passion for expanding educational and career opportunities and mission-driven work Authorization to work in the United States for any employer Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively. Clear and concise communication skills, written and verbal A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success. About Our Process Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. While the hiring process may vary, it generally includes resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding or whiteboarding sessions, a panel interview, a conversation with leadership and reference checks. What We Offer At College Board, we offer more than just a paycheck-we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We're a self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, impact, and the market. A Thoughtful Approach to Compensation The hiring range for this role $165,000 to $179,000 Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. We aim to make our best offer upfront-rooted in fairness, transparency, and market data. We adjust salaries by location to ensure fairness, no matter where you live. You'll have open, transparent conversations about compensation, benefits, and what it's like to work at College Board throughout your hiring process. Check out our careers page for more. About Our Culture: We are motivated to positively impact the educational and career trajectories of millions of students a year. We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard. We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals. Our high-performing engineers work with the latest technologies, so you will be constantly learning and sharpening your skills, enabling you to be industry-forward instead of left behind technologically. #LI-DC1

College Board - Technology Type: * This is a full-time position About the Team At College Board, we are building products and services that connect students to college success and opportunity. College Board Technology has a key role to play in the organization's ability to deliver its strategic priorities. To do this effectively, we are curating a culture centered on a set of principles. In Technology, we are organized as teams dedicated to products. We say products, not projects, because in software projects are subject to abandonware, while products get better over time. Products get better because we wake up every day thinking about how to improve them. About the Opportunity As the Asst. Director, Technology Initiatives, you'll be at the heart of a fast-moving technology organization-where strategy meets execution. You'll play a pivotal role in shaping how the CIO's vision comes to life, triaging high-impact requests, enabling clarity across priorities, and ensuring the right conversations happen at the right time. This is a unique opportunity to work alongside senior leaders, influence outcomes across the enterprise, and help drive meaningful change in a dynamic, Agile environment. In this role, you will: Drive Clarity, Action, and Alignment at the Heart of the CIO Office - 70% * Emergent Request Triage: Serve as the primary intake point for inbound and ad hoc requests to the CIO, assessing urgency, strategic relevance, and appropriate routing or response. Track and manage follow-ups to ensure timely resolution. * Operational Support: Provide day-to-day operational support to the Office of the CIO, including meeting preparation, coordination of leadership communications, and follow-through on action items. * Initiative Coordination: Support the execution of strategic and high-priority initiatives by facilitating alignment, surfacing blockers, and ensuring progress is visible and measurable. * Stakeholder Engagement: Act as a liaison between the CIO Office and internal teams, ensuring clear communication, alignment on priorities, and consistent follow-up on deliverables. Enable Insight and Transparency Through Information and Executive Communication - 20% * Information Management: Maintain and organize key documentation, dashboards, and knowledge repositories to support transparency and informed decision-making. * Executive Reporting: Assist in preparing concise, high-impact updates, presentations, and reports for the CIO and senior leadership. Champion Continuous Improvement Across People, Processes, and Practices - 10% * Continuous Improvement: Identify and recommend improvements to workflows, intake processes, and communication practices within the CIO Office. About You To qualify for this role, you must have: * Bachelor's degree in Business, Information Technology, or a related field, or equivalent professional experience. * 1-3+ years of experience in delivery, strategic operations, or cross-functional initiative leadership within a technology organization. * Strong understanding of Agile principles and ways of working. * Proven ability to navigate ambiguity, influence without authority, and drive alignment across diverse stakeholders. * Excellent communication, facilitation, and storytelling skills. * Experience with collaboration and tracking tools (e.g., Jira, Confluence, Miro, Trello, or similar). * The ability to travel 3-5 times a year to College Board offices or on behalf of College Board business. * Strategic thinker with a systems mindset. * Comfortable working in fast-paced, evolving environments. * High emotional intelligence and a collaborative spirit. * Experience working directly with senior or executive leadership. All roles at College Board require: * A passion for expanding educational and career opportunities and mission-driven work * Authorization to work in the United States for any employer * Proficiency in Microsoft Suite Tools (or a willingness to learn) * Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively. * Clear and concise communication skills, written and verbal * Evidence of skills and mindsets required to live out College Board's Operating Principles, notably: * A commitment to candid, timely, respectful feedback * A learner orientation and an openness to ideas and diverse perspectives * The ability to push for excellence through data-informed decision-making, iterative learning, external benchmarking and user-inputs * Strong problem-solving skills, including the ability to break down complex issues and identify clear paths forward * A track record of prioritizing high-impact work, simplifying complexity, taking initiative, and making decisions quickly with clarity of purpose * A habit of collaborating across differences, practicing empathy, and contributing to a culture of trust and shared success About Our Process * Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. * While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks. What We Offer At College Board, we offer more than just a paycheck-we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We're a self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, impact, and the market. A Thoughtful Approach to Compensation * The hiring range for this role is $44,000-$80,000. * Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. * We aim to make our best offer upfront-rooted in fairness, transparency, and market data. * We adjust salaries by location to ensure fairness, no matter where you live. You'll have open, transparent conversations about compensation, benefits, and what it's like to work at College Board throughout your hiring process. Check out our careers page for more. #LI-DC1

We are looking for Traffic Control Managers in the Washington DC Region. Our shop is located in Elkton, MD but we are looking for Managers local to the Washington DC Region. $18 - $24 We are looking to expand our traffic control family! Do you enjoy working outdoors? Do you like having a company who cares for you? Do you want to work for a company that will help you grow? Then come work with us at UCS LLC. UCS is a family-owned Traffic Control company providing high quality traffic control protection to our Utility customers. Come on an adventure with us while we work across the tri-state area. Job Requirements: Maryland Orange Card holder or ATTSA certified TCT or TCM Must be punctual Willing to work a flexible schedule Monday through Friday Have a positive attitude Attention to detail and safety Willing to lead and manage your crew, meet with customer foreman Ability and willingness to work different locations weekly or daily Clean driving record We will train View all jobs at this company

The Faculty Advisor for Nursing and Health Professions is a key member of the Faculty Advisory Team within the Pearson North America Higher Education Customer Success Organization. They will strategically identify and partner with key course-level administrators, acting as a subject-matter expert to advise on the implementation of the Pearson digital product and to consult on the redesign of courses and/or curriculum. They will share their expertise in how to best align Pearson digital products to support the customer's initiatives. The Faculty Advisor will have expert-level knowledge of Pearson digital implementation models within courses related to their own teaching/research field and be able to extrapolate those skills into the rest of the Nursing and Health Professions curriculums and tools. They will develop and utilize a set of milestones to effectively track growth and success, using an established rubric and reporting template to facilitate these internal and external discussions. The Faculty Advisor for Nursing and Health Professions should have a good working knowledge of both traditional medical models and concept-based curricula. This includes knowledge of the Clinical Judgement Measurement Model, the NCLEX blueprint, and best practices for the classroom. The ideal candidate also has knowledge in and experience with other Health Professions, such as Medical Technology, Medical Terminology, Medical Assistance, and Health Records Management and Coding. The Faculty Advisor will also be responsible for equipping faculty at pre-identified accounts with the necessary skills and information they will need to maximize the impact of the Pearson digital product in their course each term, which includes facilitating face-to-face and virtual trainings or workshops and/or creating implementation-specific product tutorials or videos to support proper rollout and usage. At Pearson, we're committed to a world that's always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it's one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology - and each other to surpass these boundaries - we create seeds of learning that become the catalyst for the world's innovations, personal and global, large and small. **Responsibilities** + Partner with course-level administrators, providing discipline experience and digital product knowledge, to advise on the right integration of + Pearson digital products and implementation that will best support teaching and learning goals + Consult on digital assessment, grading, and reporting strategies; Provide deep understanding and best practices knowledge for instructing with MyLab Nursing and other Health Profession courses + Consult with customers who need assistance with curriculum mapping and modifying or creating their courses within MyLab based on learning outcomes + Create department-specific training resources such as videos, guides, and live as well as recorded webinars as needed + Guide and service implementation on new innovations and products developed for Pearson's Nursing curriculum + Consult with product team to advise on products under development + Partner with Sales in campaigns, calls and meetings, demonstrations, and other sales enablement initiatives. + Use a set of success metrics and reporting structure to provide customers as well as internal stakeholders written documentation of the recommendations and evolution of the course design and implementation. + Requires some travel to conduct face-to-face training and implementation workshops as well as attend relevant conferences and internal meetings. **Qualifications ** + Master's degree in assigned discipline area is required + RN is required + At least 5 years of full-time teaching experience at the collegiate level, or comparable + Power-user experience with learning software; Pearson MyLab and eTexts preferred + Experience with other Health Professions, such as Medical Technology, Medical Terminology, Medical Assistance, and Health Records Management and Coding a plus + Online teaching experience preferred + LMS Experience preferred + Experience presenting at conferences, department meetings, and events Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The minimum full-time salary range is between **$68,000 - $70,000.** This position is eligible to participate in an annual incentive program, and information on benefits offered is here.. Applications will be accepted through **December 12, 2025** . This window may be extended depending on business need. **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Customer Success **Job Family:** GO\_TO\_MARKET **Organization:** Higher Education **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 21584 \#location

Pearson VUE (******************* is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world's most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year. Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO). Pearson VUE offers a great environment to start or grow your career, we are now hiring for a part-time Test Administrator to join our team in Falls Church, VA (5275 Leesburg Pike, Suite 440) . Starting pay is $17.75 per hour + eligible for accrued paid sick time. Learn more at ********************************************* Responsibilities The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to: + Comply with all testing procedures and strictly adhere to company policies using careful judgment. + Check in testing candidates, verify identification, and explain the exam process. + Proctor / invigilate candidates while testing. + Troubleshoot with internal departments to fix technical issues. + Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination. + Other duties as assigned. Schedule Requirements Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7:00 AM and 10:00 PM, and about 2 Saturdays per month. Sunday shifts would be infrequent, but a possibility if the need arises. Candidate must be open to flexible scheduling. This is strictly a part-time position and will remain as such, 6-15 hours per week , with an expectation to work more hours if needed. Schedules are available at least 2 weeks in advance . Qualifications + High school diploma or equivalent is required. + Minimum of 1 year customer service experience is preferred. + Experience proctoring or invigilating exams is highly preferred. + Must be flexible in work hours and days. + Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook). + Must be able to sit for long periods of time and also escort candidates to and from testing room. + Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation. + Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance. Who we are: At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. Job: Test Center Operations Job Family: LEARNING\_&\_CONTENT\_DELIVERY Organization: Assessment & Qualifications Schedule: PART\_TIME Workplace Type: On-site Req ID: 21785

As an Assessment Specialist within the Asset Creation team, you will work as both a content and assessment expert to develop K-12 assessments for our state and district clients. Our team develops standards-based assessments for students across the United States. We collaborate with education departments, committees of educators, and business partners to develop assessments of learning that are accessible to all students. We are looking for flexible and creative content experts to join our team. **Responsibilities:** ● Develop and review content-specific test items, including multiple choice, technology enhanced, extended response, cluster sets, performance-based tasks, and simulations across multiple grade levels for large-scale assessments ● Help develop item, passage, and test specifications, item development plans, test blueprints, and other ancillary documents ● Help select, assign, manage, and train item/passage writers and educators to develop items based on standards, cognitive complexity, and item development best practices ● Facilitate and support customer meetings and provide content assessment expertise ● Facilitate activities related to test construction and review of composed test forms ● Consult with the customer as required, including participation in planning, status, review meetings, etc. ● Work closely with test development managers, other content developers, psychometricians, and other Pearson groups ● Perform other duties as assigned ● Some travel required **Qualifications:** ● Bachelor's degree in education, content-specific area, or equivalent experience required ● Five years' experience as an elementary or secondary teacher in the field of content-specific area preferred ● Professional knowledge of content-specific area and educational trends required ● Some experience in large-scale educational measurement preferred ● General knowledge of all phases of the development, processing, scoring, and reporting of large-scale assessments preferred ● Outstanding oral and written communication skills ● Ability to creatively and flexibly address challenges with a variety of audiences ● Excellent planning, organizational, and problem-solving skills and the ability to work on multiple activities and adapt to unexpected events ● Skill in basic software tools and technology and the confidence necessary to work with unfamiliar programs **Compensation at Pearson** is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The minimum full-time salary range is between $65,000 - $75,000. This position is eligible to participate in an annual incentive program, and information on benefits offered is here. **_Applications will be accepted through Tuesday, Dec 2, 2025. This window may be extended depending on business needs._** \#LI-CH2 **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Learning Subject Matter Experts **Job Family:** LEARNING\_&\_CONTENT\_DEVELOPMENT **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 20878 \#location

At **Pearson VUE** , we power the world's learning by delivering secure, reliable testing experiences for millions of people each year. To keep our testing centers running smoothly, we are seeking a dedicated **Digital Print Technician - ( Regular Full-Time )** to support the upkeep and functionality of our facilities. Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: **The minimum full-time starting pay is $20 per hour +** This position is benefits eligible effective on your hire date. For more information, you may visit ********************************************* * Medical, Dental, Vision, Life, Short-Term Disability and Voluntary Long-Term Disability benefits. * Paid holidays, vacation, sick and personal days per the NCS Pearson policies. * 401(k) Retirement Plan with employer match. * Employee Stock Purchase Plan (bi-annual enrollment). * Tuition Reimbursement. * Company-paid life insurance and business travel insurance benefits. For **40 hours per week** with possibility of ovetime and weekends shifts. Our ideal candidate demonstrates teamwork, with the availability to work **Monday to Friday from 3 PM to 11 PM.** **Key Responsibilities** + Operate and maintain digital printing equipment daily. + Create and manipulate customer-supplied databases for printing projects. + Perform variable data printing and intelligent mail barcode production. + Ensure all printed materials meet quality standards and deadlines. + Troubleshoot equipment issues and perform preventive maintenance. + Collaborate with production and scheduling teams to meet client requirements. + Maintain accurate records of production output and machine performance. + Support other manufacturing and production functions as needed. + **Qualifications** + High school diploma or equivalent. + Previous experience in a print production or digital printing environment is preferred but not required. + Strong attention to detail and commitment to quality. + Ability to work independently and manage multiple tasks in a fast-paced environment. + Willingness to learn and adapt to new technology and procedures. If you're passionate about quality, precision, and teamwork, we invite you to join our team as a **Digital Print Technician** at Pearson in Owatonna, MN. **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Marketing **Job Family:** GO\_TO\_MARKET **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME **Workplace Type:** **Req ID:** 21407 \#location

**Finance Manager - Enterprise** **About Us:** We are a FTSE 100 company at the forefront of innovation and global leadership in Education Technology sector. As part of our continued growth, we recently consolidated various assets from around our organisation to focus on growing our Enterprise proposition in our renamed Enterprise Learning & Skills Business Unit, focused on delivering high-impact solutions to large-scale clients. This new team is central to our long-term strategic ambitions, and we're looking for a dynamic Finance Manager to help shape its success. **Position Overview:** This is a rare opportunity to be a central part of a Commercial Finance function for a newly created sub-business unit. Reporting to the Finance Director for the business unit, you will play a pivotal role in driving performance and developing the transformation of finance processes. This role combines expert knowledge and commercial insight, and the opportunity to influence a high-growth, high-visibility part of the organisation. This role is ideal for someone who thrives in a dynamic, commercially focused setting and can combine strong analytical skills with business partnering expertise. **Key Responsibilities:** **Financial Planning & Analysis** + Own the preparation and delivery of annual budgets, quarterly forecasts, and long-term plans. + Provide high-quality financial insight, variance analysis, and performance commentary. + Support the FD with the development and delivery of the Enterprise BU's strategic and operational financial planning. **Business Partnering** + Work closely with operational leaders to challenge assumptions, improve financial outcomes, and support commercial initiatives. + Present financial results and recommendations to senior management clearly and confidently. + Provide financial guidance on new business cases, investments, pricing, and cost optimisation. **Reporting & Governance** + Produce accurate, timely monthly management accounts and KPI dashboards. + Ensure compliance with internal controls, group accounting policies, and governance requirements. + Liaise with central finance, FP&A, and shared service teams to ensure alignment and consistency. **Process & Systems Transformation** + Drive continuous improvement across reporting, forecasting, and financial processes. + Contribute to system enhancements, automation initiatives, and data integrity improvements. + Identify opportunities to simplify, standardise, and streamline workflows. **Leadership & Stakeholder Management** + Support collaboration across cross-functional teams within a large FTSE100 structure. + Build strong relationships based on credibility, reliability, and commercial acumen. **Governance & Risk Management** + Ensure financial control, compliance, and alignment with group standards and regulatory frameworks. **Skills, Experience & Qualifications required:** + Bachelor's degree in Finance, Accounting, Economics, or a related field; an MBA, CPA, or CFA is highly preferred. + Strong FP&A and business partnering experience, ideally within a large corporate or matrix organisation. + Excellent analytical capabilities with proven ability to turn data into insight. + Strong communication skills with the ability to influence and challenge senior stakeholders. + High proficiency in Excel and financial modelling. + Experience with ERP and reporting tools (Hyperion Essbase, Oracle, Salesforce, Tableau, etc.) a huge plus + Proven track record of improving processes and delivering high-quality outputs under tight deadlines. + Structured, disciplined approach to work, with attention to detail. + Experience supporting operational, commercial, or transformation teams. + Exposure to project finance, investment appraisal, or strategic planning. **Leadership Capabilities** This role would suit an individual looking to progress upwards within the finance organization into a Finance Director role or with longer term CFO track ambition - **Pearson has an excellent track record of mobility within the finance organization** . Therefore, the following leadership capabilities are critical: + **Ability to Influence Others** - Identifies the agendas, concerns, and motivations of interested others, and is persuasive when positioning ideas and arguments to address them. Proactively cultivates networks with key individuals across functions to gain support for ideas, creating a foundation for future influence. Ensures that all proposals or arguments are fully supported by strong logic and a compelling business case, addressing all relevant factors. + **Communication -** Communicates financial information and concepts in a clear, precise, thorough manner to meet the needs of both finance and non-finance audiences. Ensures that own positions effectively address others' needs and priorities, and that concerns are openly discussed and addressed. Projects self-assurance and unshakable + **Accountability and Ownership** - Prioritizes and balances, organizes, and allocates time, actions, and resources to generate significant positive results and achieve critical goals, even in fast-moving or uncertain situations. Anticipates and decisively intervenes, addressing and removing obstacles, and redirects efforts to accelerate work, improves quality, moves the work forward, and/or gets efforts back on track. + **Collaboration and Partnering** - Identifies opportunities and takes actions to build relationships between own area and other teams/departments to help achieve business goals. + **Change Management Capability** - Understands the change management process. Able to influence and lead others to embrace change positively in support of organizational objectives. + **Prioritization** - Juggles many priorities and competing demands for one's time. Understands the importance of materiality when prioritizing work. **Personal Attributes** + Commercially minded with strong attention to detail. + Proactive, curious, and able to challenge constructively. + Comfortable working with ambiguity and driving clarity. + Strong sense of ownership and accountability. + Collaborative team player who builds positive relationships. Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The minimum full-time salary range is between $110,000 to $120,000. This position is eligible to participate in an annual incentive program, and information on benefits offered is here. _Applications will be accepted through December 7, 2025. This window may be extended depending on business needs._ **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Finance **Job Family:** FINANCE **Organization:** Enterprise Learning & Skills **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 21782 \#location

Job Title: **Software Engineer** The Senior Software Developer is responsible for analysis, design, implementation, and unit testing to produce high-quality code for a project team responsible for supporting a number of cutting-edge technology platforms. They will use industry best practices while working in a team of high-performing professionals. They are also responsible for maintaining and supporting mission-critical applications as necessary. This requisition is part of the Pearson/LMS team, which develops innovative integration technology platforms. One of the team's primary responsibilities is integrating 3rd party LMSs with Pearson's learning tools. We are now in the midst of building our next generation integration platform, which is a multi-year project with enormous strategic value, leveraging state of the art technologies and processes. We are looking for outstanding candidates to bolster the staff of this critical project. **Team:** The Pearson/LMS development team is comprised of a small group of inspired developers that thrive on developing cutting edge applications, with a passion for innovation and pride in producing excellent user experiences. Our work environment is collaborative, casual, flexible, agile and results driven. Since the business provides a mission-critical service to a demanding set of clients, high-quality performance is required to meet customer expectations. The Senior Software Engineer will: + Provide engineering leadership to the engineers in the team. + Implement & Perform - Implement designs following Pearson coding standards and industry best practices. + Analyze & Design - Ensure business and requirements artifacts are created that effectively model the customer's requirements. Use tooling and best practices to create design models from requirements. + Review - Participate in and lead requirements, design and code reviews. + Test & Deployment - Work closely with other teams (e.g., QA, configuration management, end users) to release high quality software. Create testable requirements and write and execute unit tests. + Quality/process improvement - Participate in group improvement activities and initiatives to improve process and product quality in pursuit of excellence. + People development - Mentor and train new team members + Performs other duties as assigned. **Education and Experience:** **Required Education and Experience:** + Bachelor's degree in computer science, MIS, or equivalent technology discipline + 5+ years relevant software development experience creating SaaS applications. + Experience with development, maintenance, and testing of software following industry best practices. + Experience with highly available, highly concurrent web-based applications + Experience with GitLab or similar VCS tools **Current Tech Stack:** + AWS hosted applications. + Java, Spring Boot, ReactJS, MongoDB **Desired Experience:** + 5+ years' experience working in an agile, iterative development environment. + Experience collecting and analyzing customer requirements to produce elegant and maintainable software solutions. + Experience leading software automation workflows to remove human dependencies and improve reliability in critical business processes. + Experience with functional UX design for a professional userbase + Ability to balance immediate feature needs with broader architectural goals and coding best practices. + Desire to expand knowledge in many development languages, applications, tools, and external services. + Quickly learn new processes and tools, business domains and technical applications + Must have strong time management skills - including the ability to work well under pressure, plan, set priorities, adapt to change, and meet established timelines. + Must be a self-starter and detail oriented. + Effective written and verbal communication skills + Ability to work within a team. Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The minimum full-time salary range is between $110,000 - $125,000. This position is eligible to participate in an annual incentive program, and information on benefits offered is here. _Applications will be accepted through September 13, 2025. This window may be extended depending on business needs._ **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Engineering **Job Family:** TECHNOLOGY **Organization:** Higher Education **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 20691 \#location

** At Pearson, our purpose is simple: to add life to a lifetime of learning. We envision a future where everyone can realize the life they imagine through learning. To achieve this, we create vibrant and enriching learning experiences designed for real-life impact. For over 20 years, Pearson Virtual Schools has been reimagining K-12 education with full-time virtual schools for students who want a personalized, more flexible approach to learning. Our flagship products and services include Connections Academy, US-based online public charter schools; Pearson Online Academy, a global online private school; and Pearson Connexus, our comprehensive online school program for school districts nationwide. The following description is intended to describe the general nature of the job that may include other duties as assumed or assigned; it is not intended to be all-inclusive or limit the duties of the position. **Purpose of the position** The Universal Advisor is a key member of the Enrollment Experience (EE) team, serving as a trusted advisor and subject matter expert throughout the enrollment process. This role ensures a seamless and efficient experience for prospective families and internal stakeholders by providing expert guidance, resolving issues, and supporting frontline staff. Universal Advisors also play a critical role in implementing new technologies, offering training, coaching, and hands-on troubleshooting to support successful adoption and continuous improvement throughout the organization. Success in this role requires strong communication skills, adaptability, and the ability to collaborate effectively across teams. **Core tasks & responsibilities** + Serve as the primary point of contact and a trusted advisor for Enrollment Experience (EE) processes, guiding internal teams and external stakeholders with a customer-centric approach. + Provide expert support on complex enrollment scenarios, collaborating across departments to resolve issues efficiently and maintain service excellence. + Lead training and coaching efforts for new hires and frontline staff, supporting onboarding, skill development, and the adoption of new technologies to promote first-call resolution and continuous improvement. + Develop and maintain resources, documentation, and knowledge articles that streamline workflows and ensure consistent, high-quality service delivery. + Identify and address process inefficiencies, including gaps, bottlenecks, and risks, while recommending and implementing improvements that reduce escalations and enhance operational effectiveness. + Facilitate meetings, deliver engaging presentations, and ensure timely follow-up on decisions and action items to support alignment and accountability. + Monitor key performance indicators, risks, and opportunities to ensure alignment with leadership priorities and organizational OKRs. + Foster a culture of inclusion, collaboration, accountability, and technical excellence through proactive engagement and cross-functional partnership. + Perform additional responsibilities as needed, including customer-facing tasks, to support business needs. **Qualifications** + Must demonstrate a commitment to professional conduct and accountability. + Flexibility to work shifts aligned with varying Hours of Operation, including evenings, nights, and weekends as needed. + Required to have the appropriate means to work remotely, including adherence to our work-from-home policies regarding home office setup, including but not limited to privacy of records, technology standards, equipment standards and expectations. + Experience providing application or enrollment support in a customer-facing, high-volume environment, with prior call center or customer service experience strongly preferred. + Proficiency with Windows, MS Suite, and CRM platforms (Salesforce experience preferred). + Skilled at working with multiple systems simultaneously in a fast-paced, virtual environment. + Strong analytical and reasoning skills with the ability to navigate ambiguity and apply critical thinking. + Proven ability to prioritize tasks, manage competing deadlines, and consistently achieve results. + Collaborative leadership skills with the ability to both lead initiatives and contribute as an effective team player. **Competencies** + **Strong Communicator:** Demonstrates excellent oral and written communication skills, with the ability to convey information clearly and professionally. + **Detail-Oriented & Results-Driven:** Maintains accuracy and quality while effectively prioritizing tasks to meet goals. + **Empathetic & Professional:** Approaches interactions with self-confidence, patience, and emotional intelligence, especially when working with diverse stakeholders. + **Organizational Savvy** : Understands and navigates internal processes, policies, and dynamics to drive results. + **Collaborative & Inclusive:** Builds trust, works effectively across teams, and fosters a culture of inclusion, teamwork, and continuous improvement. + **Strategic & Adaptive:** Identifies key issues, makes sound decisions aligned with long-term goals, and thrives in a fast-paced, evolving environment. + **Change-Oriented Leader:** Helps others understand and embrace change, modeling positivity, resilience, and a growth mindset. Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The minimum full-time salary range is between **$21.63 - $24.03** an hour This position is not bonus eligible, and information on benefits offered is here. Applications will be accepted through **December 19, 2025.** . This window may be extended depending on business needs. **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Sales **Job Family:** GO\_TO\_MARKET **Organization:** Virtual Learning **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 21383 \#location

The Solution Architect for Salesforce and Enrollment Systems provides strategic and technical leadership to design, integrate, and optimize CRM and student/customer enrollment platforms across the enterprise. This role ensures that Salesforce and associated systems deliver a seamless end-to-end experience-from lead capture through onboarding-while aligning with business objectives, data governance, and architectural best practices. **Key Responsibilities** **Architecture & Design** + Design scalable, secure, and high-performing solutions across Salesforce (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Data Cloud) and enrollment management platforms. + Lead end-to-end architecture for enrollment workflows, including lead nurturing, application processing, admissions, and onboarding. + Define integration patterns between Salesforce, LMS's and data middleware (e.g., MuleSoft). + Create and maintain solution architecture diagrams, data flow models, and API designs. **Strategy & Governance** + Partner with business stakeholders, IT leadership, and product owners to translate strategic goals into technology solutions. + Define architecture standards, guardrails, and best practices for Salesforce and related platforms. + Contribute to enterprise data strategy, ensuring data integrity, compliance, and interoperability across systems. **Implementation & Delivery** + Provide technical oversight on Salesforce and enrollment project implementations and enhancements. + Collaborate with developers, admins, and third-party vendors to ensure solutions meet design specifications and quality standards. + Conduct architecture reviews, performance tuning, and environment management. + Evaluate new Salesforce and enrollment technologies and recommend adoption strategies. **Collaboration & Leadership** + Act as the primary Salesforce and enrollment systems technical advisor to cross-functional teams. + Mentor Salesforce administrators, developers, and analysts on architecture and design principles. + Communicate complex architectural concepts to non-technical audiences. _Candidates local to Durham, NC or Hoboken, NJ are highly preferred._ _Applications will be accepted through November 14. This window may be extended depending on business needs._ _Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:_ _The full-time salary range for this position is between $140,000 - $160,000_ _This position is eligible to participate in an annual incentive program, and information on benefits offered is_ here _._ **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Architecture **Job Family:** TECHNOLOGY **Organization:** Corporate Strategy & Technology **Schedule:** FULL\_TIME **Workplace Type:** Hybrid **Req ID:** 21618 \#location

College Board - Technology Type: This is a full-time position About the Team At College Board, we are building products and services that connect students to college success and opportunity. College Board Technology has a key role to play in the organization's ability to deliver its strategic priorities. To do this effectively, we are curating a culture centered on a set of principles. In Technology, we are organized as teams dedicated to products. We say products, not projects, because in software projects are subject to abandonware, while products get better over time. Products get better because we wake up every day thinking about how to improve them. About the Opportunity As the Asst. Director, Technology Initiatives, you'll be at the heart of a fast-moving technology organization-where strategy meets execution. You'll play a pivotal role in shaping how the CIO's vision comes to life, triaging high-impact requests, enabling clarity across priorities, and ensuring the right conversations happen at the right time. This is a unique opportunity to work alongside senior leaders, influence outcomes across the enterprise, and help drive meaningful change in a dynamic, Agile environment. In this role, you will: Drive Clarity, Action, and Alignment at the Heart of the CIO Office - 70% Emergent Request Triage: Serve as the primary intake point for inbound and ad hoc requests to the CIO, assessing urgency, strategic relevance, and appropriate routing or response. Track and manage follow-ups to ensure timely resolution. Operational Support: Provide day-to-day operational support to the Office of the CIO, including meeting preparation, coordination of leadership communications, and follow-through on action items. Initiative Coordination: Support the execution of strategic and high-priority initiatives by facilitating alignment, surfacing blockers, and ensuring progress is visible and measurable. Stakeholder Engagement: Act as a liaison between the CIO Office and internal teams, ensuring clear communication, alignment on priorities, and consistent follow-up on deliverables. Enable Insight and Transparency Through Information and Executive Communication - 20% Information Management: Maintain and organize key documentation, dashboards, and knowledge repositories to support transparency and informed decision-making. Executive Reporting: Assist in preparing concise, high-impact updates, presentations, and reports for the CIO and senior leadership. Champion Continuous Improvement Across People, Processes, and Practices - 10% Continuous Improvement: Identify and recommend improvements to workflows, intake processes, and communication practices within the CIO Office. About You To qualify for this role, you must have: Bachelor's degree in Business, Information Technology, or a related field, or equivalent professional experience. 1-3+ years of experience in delivery, strategic operations, or cross-functional initiative leadership within a technology organization. Strong understanding of Agile principles and ways of working. Proven ability to navigate ambiguity, influence without authority, and drive alignment across diverse stakeholders. Excellent communication, facilitation, and storytelling skills. Experience with collaboration and tracking tools (e.g., Jira, Confluence, Miro, Trello, or similar). The ability to travel 3-5 times a year to College Board offices or on behalf of College Board business. Strategic thinker with a systems mindset. Comfortable working in fast-paced, evolving environments. High emotional intelligence and a collaborative spirit. Experience working directly with senior or executive leadership. All roles at College Board require: A passion for expanding educational and career opportunities and mission-driven work Authorization to work in the United States for any employer Proficiency in Microsoft Suite Tools (or a willingness to learn) Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively. Clear and concise communication skills, written and verbal Evidence of skills and mindsets to live out College Board's Operating Principles, notably: A commitment to candid, timely, respectful feedback A learner orientation and an openness to ideas and diverse perspectives The ability to push for excellence through data-informed decision-making, iterative learning, external benchmarking and user-inputs Strong problem-solving skills, including the ability to break down complex issues and identify clear paths forward A track record of prioritizing high-impact work, simplifying complexity, taking initiative, and making decisions quickly with clarity of purpose A habit of collaborating across differences, practicing empathy, and contributing to a culture of trust and shared success About Our Process Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks. What We Offer At College Board, we offer more than just a paycheck-we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We're a self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, impact, and the market. A Thoughtful Approach to Compensation The hiring range for this role is $44,000-$80,000. Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. We aim to make our best offer upfront-rooted in fairness, transparency, and market data. We adjust salaries by location to ensure fairness, no matter where you live. You'll have open, transparent conversations about compensation, benefits, and what it's like to work at College Board throughout your hiring process. Check out our careers page for more. #LI-DC1

At **Pearson VUE** , we power the world's learning by delivering secure, reliable testing experiences for millions of people each year. To keep our testing centers running smoothly, we are seeking a dedicated **Machine Technician & Systems Engineer Hourly** **(Regular, Full-time )** to support the upkeep and functionality of our facilities in **Owatonna, MN** . This role is **40 hours per week** with possibility of overtime and weekends shifts. Our ideal candidate demonstrates teamwork, with the availability to work **Monday to Friday from 6 PM to 3 AM.** **Education, Knowledge and Experience** **■** High school graduate or equivalent preferred. ■ One (1) year experience in a related production position preferred but not required. **Other Skills and Abilities** **■** Has the ability to work effectively under tight deadlines required. ■ Has the ability to operate material handling equipment preferred. ■ Has the ability to produce high level of quality is required. **Primary Duties and Responsibilities** **■** Operate all department machines. ■ Make operating adjustments to equipment as trained. ■ Maintain logs and keep records as directed. ■ Work cooperatively in a team environment to process materials or documents. Wear necessary protective clothing and equipment as required. ■ Perform tasks involving the lifting and/or loading of materials. ■ Maintain work area in neat, orderly, and safe manner. ■ May perform higher classified work on occasional basis for training purposes. ■ Perform other related duties as assigned. ■ Support other departments as assigned. **Physical Requirements** **■** Must be able to lift 50 lbs. and move pallets of material with a pallet jack as needed in routine department functions. ■ Must be able to stand for long periods of time and push loaded carts of 650 lbs. Also frequent bending and twisting. ■ Must be able to push and load 1200 lb. or heavier Roll forms around. **Working Conditions** **■** Work occasionally requires situations where extreme caution must be observed. ■ Working environment may produce higher than normal noise levels and airborne dust particles but is maintained for safe and favorable working conditions. ■ Work may require off shift or irregular working hours to assure minimal disruption to regular operational functions Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: **The full-time starting pay rate is $20 per hour.** This position is benefits eligible effective on your hire date. For more information, you may visit ********************************************* * Medical, Dental, Vision, Life, Short-Term Disability and Voluntary Long-Term Disability benefits. * Paid holidays, vacation, sick and personal days per the NCS Pearson policies. * 401(k) Retirement Plan with employer match. * Employee Stock Purchase Plan (bi-annual enrollment). * Tuition Reimbursement. * Company-paid life insurance and business travel insurance benefits. **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Production **Job Family:** LEARNING\_&\_CONTENT\_DELIVERY **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME **Workplace Type:** On-site **Req ID:** 21297 \#location

Pearson VUE (******************* is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world's most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year. Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO). Pearson VUE offers a great environment to start or grow your career, we are now hiring for a regular part time Test Administrator to join our team in Reston, VA located at 11150 Sunset Hills Road, Ste 300, Reston VA 20190 Starting pay is $17.75 per hour Responsibilities The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to: Comply with all testing procedures and strictly adhere to company policies using careful judgment. Check in testing candidates, verify identification, and explain the exam process. Proctor / invigilate candidates while testing. Troubleshoot with internal departments to fix technical issues. Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination. Other duties as assigned Schedule Requirements Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7:00 am and 9:00 pm, and about 2 - 4 Saturdays per month. Sunday shifts would be infrequent, but a possibility if the need arises. Candidate must be open to flexible scheduling. This is strictly a part-time position and will remain as such, 12-19 hours per week, with an expectation to work more hours if needed. Schedules are available at least 2 weeks in advance. Qualifications High school diploma or equivalent is required. Minimum of 1 year customer service experience is preferred. Experience proctoring or invigilating exams is highly preferred. Must be flexible in work hours and days. Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook). Must be able to sit for long periods of time and also escort candidates to and from testing room. Must be able to bend, stoop and lift up to 20 lbs. with reasonable accommodation. Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance. TIER: IC20

We are the world's leading learning company with more than 21,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes, so do people. Pearson is seeking a Technical Product Manager to lead the design, development, and innovation of one or more platforms within the School Assessments next-generation product ecosystem. This position reports to the Head, Data and Reporting Technology. **What you will do:** + You will bring clarity of vision and forward-thinking product ideas to get our engineering teams excited. + You will create strong alliances with diverse stakeholders, communicating in appropriate ways to gather requirements and communicate necessary responses, solutions and timelines. + You will collaborate with other product managers and development teams, since much of what we do cuts across multiple platforms. + You will constantly weigh the relative priority of each incoming problem to ensure the team is focused and making progress on the right work. + Your essential problem-solving, collaboration and communication skills will be utilized daily to identify problems, find and present potential solutions, and then translate solutions into requirements for the engineering team to execute. + You will map out, communicate and manage the product release schedule, in coordination with customer needs and development team readiness. With each release, you will provide release documentation and product information sufficient to support project teams with client implementations and support. + You'll start each day with a scrum, working with a team of 2-5 developers, a QA analyst, a UX designer, and yourself. In your daily scrum, you will support the team in successfully delivering your story requirements. + Although you don't need to code in this role, you must know how to communicate with engineers and other technologists giving them confidence you understand their challenges. Our best product managers can translate easily between technical and non-technical teams, so both parties are clearly understood. **To succeed in this role:** + You have a Bachelor's degree, or equivalent + You have a deep understanding of technology, in order to communicate with cross-functional team members + You have experience working in JIRA, Confluence and SharePoint for planning, documentation and tracking + You have a proven track record of thriving in a fast-paced software development team, and/or 8+ years in the education technology space + You have a solid background in stakeholder management and basic agile methodology _Applications will be accepted through December 11. This window may be extended depending on business needs._ _Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:_ _The full-time salary range for this position is between $125,000 - $140,000_ _This position is eligible to participate in an annual incentive program, and information on benefits offered is_ here _._ **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Product Management **Job Family:** PRODUCT **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 21804 \#location

As an Assessment Specialist within the Asset Creation team, you will work as both a content and assessment expert to develop K-12 assessments for our state and district clients. Our team develops standards-based assessments for students across the United States. We collaborate with education departments, committees of educators, and business partners to develop assessments of learning that are accessible to all students. We are looking for flexible and creative content experts to join our team. **Responsibilities:** ● Develop and review content-specific test items, including multiple choice, technology enhanced, extended response, cluster sets, performance-based tasks, and simulations across multiple grade levels for large-scale assessments ● Help develop item, passage, and test specifications, item development plans, test blueprints, and other ancillary documents ● Help select, assign, manage, and train item/passage writers and educators to develop items based on standards, cognitive complexity, and item development best practices ● Facilitate and support customer meetings and provide content assessment expertise ● Facilitate activities related to test construction and review of composed test forms ● Consult with the customer as required, including participation in planning, status, review meetings, etc. ● Work closely with test development managers, other content developers, psychometricians, and other Pearson groups ● Perform other duties as assigned ● Some travel required **Qualifications:** ● Bachelor's degree in education, content-specific area, or equivalent experience required ● Five years' experience as an elementary or secondary teacher in the field of content-specific area preferred ● Professional knowledge of content-specific area and educational trends required ● Some experience in large-scale educational measurement preferred ● General knowledge of all phases of the development, processing, scoring, and reporting of large-scale assessments preferred ● Outstanding oral and written communication skills ● Ability to creatively and flexibly address challenges with a variety of audiences ● Excellent planning, organizational, and problem-solving skills and the ability to work on multiple activities and adapt to unexpected events ● Skill in basic software tools and technology and the confidence necessary to work with unfamiliar programs **Compensation at Pearson** is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The minimum full-time salary range is between $65,000 - $75,000. This position is eligible to participate in an annual incentive program, and information on benefits offered is here. **_Applications will be accepted through Tuesday, Dec 2, 2025. This window may be extended depending on business needs._** \#LI-CH2 **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Learning Subject Matter Experts **Job Family:** LEARNING\_&\_CONTENT\_DEVELOPMENT **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 20878 \#location

**Finance Manager - Enterprise** **About Us:** We are a FTSE 100 company at the forefront of innovation and global leadership in Education Technology sector. As part of our continued growth, we recently consolidated various assets from around our organisation to focus on growing our Enterprise proposition in our renamed Enterprise Learning & Skills Business Unit, focused on delivering high-impact solutions to large-scale clients. This new team is central to our long-term strategic ambitions, and we're looking for a dynamic Finance Manager to help shape its success. **Position Overview:** This is a rare opportunity to be a central part of a Commercial Finance function for a newly created sub-business unit. Reporting to the Finance Director for the business unit, you will play a pivotal role in driving performance and developing the transformation of finance processes. This role combines expert knowledge and commercial insight, and the opportunity to influence a high-growth, high-visibility part of the organisation. This role is ideal for someone who thrives in a dynamic, commercially focused setting and can combine strong analytical skills with business partnering expertise. **Key Responsibilities:** **Financial Planning & Analysis** + Own the preparation and delivery of annual budgets, quarterly forecasts, and long-term plans. + Provide high-quality financial insight, variance analysis, and performance commentary. + Support the FD with the development and delivery of the Enterprise BU's strategic and operational financial planning. **Business Partnering** + Work closely with operational leaders to challenge assumptions, improve financial outcomes, and support commercial initiatives. + Present financial results and recommendations to senior management clearly and confidently. + Provide financial guidance on new business cases, investments, pricing, and cost optimisation. **Reporting & Governance** + Produce accurate, timely monthly management accounts and KPI dashboards. + Ensure compliance with internal controls, group accounting policies, and governance requirements. + Liaise with central finance, FP&A, and shared service teams to ensure alignment and consistency. **Process & Systems Transformation** + Drive continuous improvement across reporting, forecasting, and financial processes. + Contribute to system enhancements, automation initiatives, and data integrity improvements. + Identify opportunities to simplify, standardise, and streamline workflows. **Leadership & Stakeholder Management** + Support collaboration across cross-functional teams within a large FTSE100 structure. + Build strong relationships based on credibility, reliability, and commercial acumen. **Governance & Risk Management** + Ensure financial control, compliance, and alignment with group standards and regulatory frameworks. **Skills, Experience & Qualifications required:** + Bachelor's degree in Finance, Accounting, Economics, or a related field; an MBA, CPA, or CFA is highly preferred. + Strong FP&A and business partnering experience, ideally within a large corporate or matrix organisation. + Excellent analytical capabilities with proven ability to turn data into insight. + Strong communication skills with the ability to influence and challenge senior stakeholders. + High proficiency in Excel and financial modelling. + Experience with ERP and reporting tools (Hyperion Essbase, Oracle, Salesforce, Tableau, etc.) a huge plus + Proven track record of improving processes and delivering high-quality outputs under tight deadlines. + Structured, disciplined approach to work, with attention to detail. + Experience supporting operational, commercial, or transformation teams. + Exposure to project finance, investment appraisal, or strategic planning. **Leadership Capabilities** This role would suit an individual looking to progress upwards within the finance organization into a Finance Director role or with longer term CFO track ambition - **Pearson has an excellent track record of mobility within the finance organization** . Therefore, the following leadership capabilities are critical: + **Ability to Influence Others** - Identifies the agendas, concerns, and motivations of interested others, and is persuasive when positioning ideas and arguments to address them. Proactively cultivates networks with key individuals across functions to gain support for ideas, creating a foundation for future influence. Ensures that all proposals or arguments are fully supported by strong logic and a compelling business case, addressing all relevant factors. + **Communication -** Communicates financial information and concepts in a clear, precise, thorough manner to meet the needs of both finance and non-finance audiences. Ensures that own positions effectively address others' needs and priorities, and that concerns are openly discussed and addressed. Projects self-assurance and unshakable + **Accountability and Ownership** - Prioritizes and balances, organizes, and allocates time, actions, and resources to generate significant positive results and achieve critical goals, even in fast-moving or uncertain situations. Anticipates and decisively intervenes, addressing and removing obstacles, and redirects efforts to accelerate work, improves quality, moves the work forward, and/or gets efforts back on track. + **Collaboration and Partnering** - Identifies opportunities and takes actions to build relationships between own area and other teams/departments to help achieve business goals. + **Change Management Capability** - Understands the change management process. Able to influence and lead others to embrace change positively in support of organizational objectives. + **Prioritization** - Juggles many priorities and competing demands for one's time. Understands the importance of materiality when prioritizing work. **Personal Attributes** + Commercially minded with strong attention to detail. + Proactive, curious, and able to challenge constructively. + Comfortable working with ambiguity and driving clarity. + Strong sense of ownership and accountability. + Collaborative team player who builds positive relationships. Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The minimum full-time salary range is between $110,000 to $120,000. This position is eligible to participate in an annual incentive program, and information on benefits offered is here. _Applications will be accepted through December 7, 2025. This window may be extended depending on business needs._ **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Finance **Job Family:** FINANCE **Organization:** Enterprise Learning & Skills **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 21782 \#location

** At Pearson, our purpose is simple: to add life to a lifetime of learning. We envision a future where everyone can realize the life they imagine through learning. To achieve this, we create vibrant and enriching learning experiences designed for real-life impact. For over 20 years, Pearson Virtual Schools has been reimagining K-12 education with full-time virtual schools for students who want a personalized, more flexible approach to learning. Our flagship products and services include Connections Academy, US-based online public charter schools; Pearson Online Academy, a global online private school; and Pearson Connexus, our comprehensive online school program for school districts nationwide. The following description is intended to describe the general nature of the job that may include other duties as assumed or assigned; it is not intended to be all-inclusive or limit the duties of the position. **Purpose of the position** The Universal Advisor is a key member of the Enrollment Experience (EE) team, serving as a trusted advisor and subject matter expert throughout the enrollment process. This role ensures a seamless and efficient experience for prospective families and internal stakeholders by providing expert guidance, resolving issues, and supporting frontline staff. Universal Advisors also play a critical role in implementing new technologies, offering training, coaching, and hands-on troubleshooting to support successful adoption and continuous improvement throughout the organization. Success in this role requires strong communication skills, adaptability, and the ability to collaborate effectively across teams. **Core tasks & responsibilities** + Serve as the primary point of contact and a trusted advisor for Enrollment Experience (EE) processes, guiding internal teams and external stakeholders with a customer-centric approach. + Provide expert support on complex enrollment scenarios, collaborating across departments to resolve issues efficiently and maintain service excellence. + Lead training and coaching efforts for new hires and frontline staff, supporting onboarding, skill development, and the adoption of new technologies to promote first-call resolution and continuous improvement. + Develop and maintain resources, documentation, and knowledge articles that streamline workflows and ensure consistent, high-quality service delivery. + Identify and address process inefficiencies, including gaps, bottlenecks, and risks, while recommending and implementing improvements that reduce escalations and enhance operational effectiveness. + Facilitate meetings, deliver engaging presentations, and ensure timely follow-up on decisions and action items to support alignment and accountability. + Monitor key performance indicators, risks, and opportunities to ensure alignment with leadership priorities and organizational OKRs. + Foster a culture of inclusion, collaboration, accountability, and technical excellence through proactive engagement and cross-functional partnership. + Perform additional responsibilities as needed, including customer-facing tasks, to support business needs. **Qualifications** + Must demonstrate a commitment to professional conduct and accountability. + Flexibility to work shifts aligned with varying Hours of Operation, including evenings, nights, and weekends as needed. + Required to have the appropriate means to work remotely, including adherence to our work-from-home policies regarding home office setup, including but not limited to privacy of records, technology standards, equipment standards and expectations. + Experience providing application or enrollment support in a customer-facing, high-volume environment, with prior call center or customer service experience strongly preferred. + Proficiency with Windows, MS Suite, and CRM platforms (Salesforce experience preferred). + Skilled at working with multiple systems simultaneously in a fast-paced, virtual environment. + Strong analytical and reasoning skills with the ability to navigate ambiguity and apply critical thinking. + Proven ability to prioritize tasks, manage competing deadlines, and consistently achieve results. + Collaborative leadership skills with the ability to both lead initiatives and contribute as an effective team player. **Competencies** + **Strong Communicator:** Demonstrates excellent oral and written communication skills, with the ability to convey information clearly and professionally. + **Detail-Oriented & Results-Driven:** Maintains accuracy and quality while effectively prioritizing tasks to meet goals. + **Empathetic & Professional:** Approaches interactions with self-confidence, patience, and emotional intelligence, especially when working with diverse stakeholders. + **Organizational Savvy** : Understands and navigates internal processes, policies, and dynamics to drive results. + **Collaborative & Inclusive:** Builds trust, works effectively across teams, and fosters a culture of inclusion, teamwork, and continuous improvement. + **Strategic & Adaptive:** Identifies key issues, makes sound decisions aligned with long-term goals, and thrives in a fast-paced, evolving environment. + **Change-Oriented Leader:** Helps others understand and embrace change, modeling positivity, resilience, and a growth mindset. Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The minimum full-time salary range is between **$21.63 - $24.03** an hour This position is not bonus eligible, and information on benefits offered is here. Applications will be accepted through **December 19, 2025.** . This window may be extended depending on business needs. **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Sales **Job Family:** GO\_TO\_MARKET **Organization:** Virtual Learning **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 21383 \#location