Bilingual Customer Service Representative - Healthcare
Bilingual Customer Service Job in Pebble Creek, FL
Every day, bilingual Spanish Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.
Please note this job posting is for upcoming classes in Riverview, or Tampa FL; targeted start date is discussed with recruiter.
This is an onsite, regular FT position.
Pay and Benefits:
Base rate $18.70/hr
$1,800+ in potential bonuses*
401K with company match
Paid accrued Sick Leave and 11 paid holidays
Accrued PTO after 1 year of employment
Company paid, base employee Medical Coverage
Employee Assistance Program (EAP)
Employee Wellness and Discount Programs
Flexible scheduling options that meet lifestyle and family goals
A supportive environment with peers who share your passion for improving people's lives
Career development and promotional opportunities
No cold calling, sales, or collection calls!
*Eligibility requirements apply, ask your recruiter for more details
Education and Experience Requirements
Provide responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy rules and responding to numerous phone inquiries.
Utilize standard technology such as telephone, e-mail, and web browser to perform job duties.