Bilingual Customer Service Jobs At Peckham

Additional Information Job Number25007168 Job CategorySpa LocationThe Ritz-Carlton Dove Mountain, 15000 N Secret Springs Dr, Marana, Arizona, United States, 85658VIEW ON MAP ScheduleFull Time Located Remotely?N Type Non-Management Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique - with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

> Bilingual Customer Service Representative - Mandarin/Cantonese Bilingual Customer Service Representative - Mandarin/Cantonese Fully Remote • CA • California Connect Job Type Full-time Description Supports the California Telephone Access Program (CTAP) by assisting disabled California residents in the selection and use of specialized communication devices offered through the program. **Essential Functions** * Make calls to customers to learn and address their needs or other issues with products or services * Ensures that the highest level of quality service is delivered to all consumers * Accepts customer calls for program information and provides complete and accurate details * Assists customers with identifying the most suitable device(s) available through the program * Assists customers with identifying equipment malfunctions and equipment usage problems * Contacts customers for additional information as necessary * Provides descriptions of and directions to CTAP Service Centers * Places equipment orders as necessary * Requests field visits as appropriate * May complete outbound calls to customers as necessary * Utilizes internal applications and procedures to provide the best possible customer service * Provides complete and detailed notes of all customer interactions * Accepts written requests via TTY and provides appropriate written responses * Ensures all procedures are adhered to at all times * Meets all customer expectations and company standards * Adheres to all attendance policies * Maintains professionalism with customers, peers, and management * Achieves the CTAP Certified Agent designation * Performs other duties as requested by the Center Manager Requirements **Knowledge, Skills, and Abilities** *To perform the essential functions of this position successfully, an individual should demonstrate the following competencies:* * Strong written and verbal skills * Computer literacy and familiarity with Microsoft Office programs and other computer applications * Ability to type at 45 words per minute with 90% accuracy * Bilingual, Mandarin/Cantonese required **Qualifications** * A minimum of a High school diploma or equivalent * Must live in the State of California * At least 6 -12 months of previous customer service experience * Ability to work weekdays and/or evenings **Work Environment / Physical Requirements** This position utilizes a computer and standard office equipment, regularly working in indoor conditions and on a computer for long periods of time. While performing the duties of this job, the employee is regularly required to interact collaboratively with the team and Center Leadership. The employee may be required to lift and/or move up to 20 pounds occasionally. *Applicants with disabilities who may need a reasonable accommodation during the interview/hiring process should email ******************.* *Communication Service for the Deaf, Inc. is an Equal Opportunity, Affirmative Action Employer and drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, disability status, age, genetic information, protected veteran status, or any other characteristic protected by law.* Salary Description $16.50 / hour

> Bilingual Customer Service Representative - Spanish Bilingual Customer Service Representative - Spanish Fully Remote • CA • California Connect Job Type Full-time Description Supports the California Telephone Access Program (CTAP) by assisting disabled California residents in the selection and use of specialized communication devices offered through the program. **Essential Functions** * Make calls to customers to learn and address their needs or other issues with products or services * Ensures that the highest level of quality service is delivered to all consumers * Accepts customer calls for program information and provides complete and accurate details * Assists customers with identifying the most suitable device(s) available through the program * Assists customers with identifying equipment malfunctions and equipment usage problems * Contacts customers for additional information as necessary * Provides descriptions of and directions to CTAP Service Centers * Places equipment orders as necessary * Requests field visits as appropriate * May complete outbound calls to customers as necessary * Utilizes internal applications and procedures to provide the best possible customer service * Provides complete and detailed notes of all customer interactions * Accepts written requests via TTY and provides appropriate written responses * Ensures all procedures are adhered to at all times * Meets all customer expectations and company standards * Adheres to all attendance policies * Maintains professionalism with customers, peers, and management * Achieves the CTAP Certified Agent designation * Performs other duties as requested by the Center Manager Requirements **Knowledge, Skills, and Abilities** *To perform the essential functions of this position successfully, an individual should demonstrate the following competencies:* * Strong written and verbal skills * Computer literacy and familiarity with Microsoft Office programs and other computer applications * Ability to type at 45 words per minute with 90% accuracy * Bilingual, Spanish required **Qualifications** * A minimum of a High school diploma or equivalent * Must live in the State of California * At least 6 -12 months of previous customer service experience * Ability to work weekdays and/or evenings **Work Environment / Physical Requirements** This position utilizes a computer and standard office equipment, regularly working in indoor conditions and on a computer for long periods of time. While performing the duties of this job, the employee is regularly required to interact collaboratively with the team and Center Leadership. The employee may be required to lift and/or move up to 20 pounds occasionally. *Applicants with disabilities who may need a reasonable accommodation during the interview/hiring process should email ******************.* *Communication Service for the Deaf, Inc. is an Equal Opportunity, Affirmative Action Employer and drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, disability status, age, genetic information, protected veteran status, or any other characteristic protected by law.* Salary Description $16.50 / hour

At Booking.com, our mission is to make it easier for everyone to experience the world. And while that world might feel a little farther away right now, we're busy preparing for when we are all ready to travel once more. With strategic long-term investments into what we believe the future of travel can be, we are opening career opportunities that will have a strong impact on our mission. We're tech-savvy travel lovers with a passion for helping people. We work together closely, no matter what language we speak or country we're from, we're there for each other as much as we are for our customers. Become a member of our CS family. Benefits (beyond your salary): Lots of vacation days to go exploring. Accommodation discount, so you can explore for less. Bonus package to reward your hard work. Full-time, paid training to help you on your way to success. A huge learning and development platform tailored to you. Being part of a thriving, open-minded work culture. Work from our beautiful offices when they open again. What you'll be doing: A lot of listening, responding and mediating between our international guests and partners to resolve issues. Replying to emails and messages from customers all over the world in English and Serbian. Navigating different online IT tools and browsers to provide accurate information and follow set processes. Supporting your teammates and colleagues with peer to peer learning and constructive feedback to encourage a positive working environment. Regular involvement with company events, team meetings and projects. Most importantly, always ensuring a high level of customer service. What you need to do it: Written and oral fluency in English and Serbian. A problem-solving and solution-driven mentality. A positive, motivated mindset that'll help you deal with some tricky customer problems. An open mind to changing priorities and business processes. Intermediate IT skills. A desire to work in a team-based, fast-paced, international environment where you'll embrace different cultures, nationalities and languages. While we are working from home at the moment, this is an office based position.

A Team Home Services is looking for a customer service representative to join our team. This person will be a self starter, personable, dedicated, as well as drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. This position is primarily work-from-home, offering flexibility while maintaining a professional and efficient customer service experience. Candidates must have reliable internet access and reside near Hutto, Texas, as occasional in-office work may be required if home internet connectivity issues arise. Key Responsibilities: Respond to customer inquiries via phone, email, chat in a professional and timely manner. Resolve customer complaints and issues by identifying problems and implementing solutions. Maintain a thorough understanding of company products, services, and policies to assist customers effectively. Document and update customer records based on interactions. Follow up on customer interactions to ensure resolution and satisfaction. Handle a high volume of interactions while maintaining a positive and professional demeanor. Collaborate with other departments to address customer needs and improve service quality. Provide feedback to management on recurring issues and suggest improvements to processes or products. Manage appointment scheduling by aligning company and customer availability, ensuring a smooth and hassle-free booking experience. Requirements: High school diploma or equivalent 1 year experience in a work from home environment 1 year experience over the phone customer service Commute to office for meetings Evening and weekend availability Service Titan experience preferred but not required Self starter and ability to work unsupervised Reliable high-speed internet and a dedicated home workspace. Excellent problem-solving and conflict-resolution skills. Ability to work in a fast-paced environment and manage multiple tasks. Patience, empathy, and a positive attitude. Pay rate: $15-$25 hourly Benefits eligible after 90 day probationary period: Paid Holidays Paid Time Off Paid Birthdays Paid Sick Time Option to enroll in 401(k) Option to enroll in group health A tid bit on us: We are a home service and remodeling company dedicated to providing the highest customer service. Our customers are located all around and just outside of Austin. Our services include handyman, outdoor living spaces, kitchen and bath remodel, roofing, and electrical services. We are a locally owned family business, and with that said there will be plenty of room for growth and, just as important, work-life balance.

Customer Success Representative **Customer Success Representative** Location We're looking for an awesome Customer Success Representative to join our fast-growing team at Luna Park. If you love helping people and talking to customers, this might be your dream job! You'll be on the front lines of engaging with prospective customers, building relationships, and ensuring they get the most out of their Luna Park experience. In this role you'll act as the tip of the spear working closely with our founders to improve our processes for closing deals, onboarding, ensuring that our customers are highly satisfied. If you're a passionate team player who's excited to work in a fast-paced, growing company and ready to roll up your sleeves, this could be the perfect opportunity for you. **The role and responsibilities** Keep our CRM (Hubspot) up to date with customer data, and strategize with the team to innovate and improve the customer experience **Who we're looking for** Excellent communication skills; it's imperative that you can clearly and concisely communicate product features and capabilities to our customers Ability to collaborate cross-functionally as you'll partner with other team members focused on customer success **Skills & Experience** 2+ years professional experience in a startup or otherwise fast-moving company Track record of driving customer success and retention Bonus 1: Human resources, people, culture experience, empathy, or understanding The ability to in a fun and challenging environment with teammates who have been there before We have healthcare, dental, and a variety of other benefits for you and your family Contract to Hire: Starting as a 3 month contract with the potential to become a full-time position with benefits and equity Compensation: $40k - $50k per year with equity incentive (upon hire) Location: Fully Remote (Major overlap with US time zones required) Include the role's title in your subject line.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: * Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. * Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. * Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. * Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. * Assists the Guest with all requests and answers questions as needed and makes recommendations on items. * Provides game assistance by promptly notifying Support Technicians or Management as needed. * Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. * Notifies Manager of any Guest that is perceived to be unhappy. * Practices proper cost controls by accurately weighing tickets and scanning merchandise. * Responsible for stocking, displaying and securing merchandise in all storage areas. * Responsible for the reconciliation of tickets and merchandise inventory. * Conducts merchandise inventory during and after shift, if applicable. * Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. * Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. * Properly positions and set up displays to increase Guest traffic and promote sales. * Assists other Team Members as needed. * Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. * Must be at least 16 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: * Be friendly and able to smile frequently. * Work days, nights, and/or weekends as required. * Work in noisy, fast paced environment with distracting conditions. * Read and write handwritten notes. * Lift and carry up to 30 pounds. * Move about facility and stand for long periods of time. * Walk or stand 100% of shift. * Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary * Compensation is from $14.35 - $15.85 per hour Salary Range: 14.35 * 15.85 We are an equal opportunity employer and participate in E-Verify in states where required.

JOB\_DESCRIPTION.SHARE.HTML CAROUSEL\_PARAGRAPH JOB\_DESCRIPTION.SHARE.HTML * Arcadia, New York; Buffalo, New York; Niagara Falls, New York; Rochester, New York; syracuse, New York; Belfast, New York; Utica, New York; Watertown, New York * Customer Service/Support * 1851 ** ** **Overview** **Work Location:** This is a **remote/work from home** position. Must reside in New York state. **Compensation**: $16.50/hour **Paid Training Start Date**: Monday, January 20, 2025 **Training Hours**: Monday through Friday: 8am - 5pm EST **Hours of Operation** (following training): Monday through Friday: 7am - 9pm EST (Monday shifts are 10 hours); Saturday: 7am - 5pm EST ***Please note:** During Training, you will be assigned a set work schedule within the indicated hours of operation listed above. Build Your Future! Come join our thriving team as a **Remote** Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. * **Work from home** * Paid training * Team-oriented work environment * Growth opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! **Responsibilities** **In This Role, You Will:** * Assist customers with billing inquiries/concerns * Ensure all account information is accurately documented and inputted into client system * Provide detailed explanations of account status and inquiries to customers * Adhering to State and Federal regulations pertaining to your job duties * Assist customers with delinquent accounts according to various state guidelines * Utilize exceptional communication skills to fulfill both client and customer goals **Key Results Areas:** * Maintain an average Inbound Handle Time * Achieve Quality Assurance goals * Adhere to Production measures (time spent on calls, schedule adherence, etc) **Qualifications** **Ideal Candidate Qualifications:** The ideal candidate has to be detail oriented and have the ability to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties. Effective call handling skills and high levels of professionalism are required. A strong focus on exemplary shift attendance is required. The candidate has to be proficient with Microsoft applications, and have the ability to learn software applications. A High School graduate/ equivalent is required. **For Remote Positions:** The minimum internet speed requirements for remote work are as follows: * Broadband internet connection (No DSL, or Dial Up) * Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) * Speed Test Results: 25 mbps download, 20 mbps upload **Note:** *Camera requirements - Cameras are required to be on during training from start to end of each shift (not including breaks and lunches) **This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.** We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws. TSISP

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: * Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. * Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. * Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. * Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. * Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. * Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. * Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. * Assists with the maintenance and upkeep of the Viewpoint and Midway areas. * Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. * Checks for restocking of necessary supplies. Brings all areas up to standard. * Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. * Assists with the set up and break down of special events functions as directed by management. * Provides game assistance by promptly notifying Support Technicians or Management as needed. * Assists and directs Guests to Kiosk areas and answer questions as needed. * Ensures that our Guests adhere to house policies as outlined and informs management of any issues. * Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. * Assists other Team Members as needed or as business dictates. * Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. * Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. * Must demonstrate ability to read and communicate in English. * Must be at least 18 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: * Work days, nights, and/or weekends as required. * Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. * Work in noisy, fast paced environment with distracting conditions. * Read and write handwritten notes. * Lift and carry up to 30 pounds. * Move about facility and stand for long periods of time. * Walk or stand 100% of shift. * Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary * Compensation is from $10.45 - $12 per hour Salary Range: 10.45 * 12 We are an equal opportunity employer and participate in E-Verify in states where required.

JOB\_DESCRIPTION.SHARE.HTML CAROUSEL\_PARAGRAPH JOB\_DESCRIPTION.SHARE.HTML * Birmingham, Alabama; Montgomery, Alabama; San Angelo, Texas * Customer Service/Support * 1835 ** ** *****PLEASE NOTE:* This position is included in TSI's Equipment Deposit Program. A refundable deposit for all company issued equipment is required for work at home positions included in the company Equipment Deposit Program. Additional details of this program will be provided during the interviewing and offer process.** **Work Location:** This is a **remote/work from home** position. **Compensation**: $15.00/hour **Paid Training Start Date**: January 15, 2024 **Training Hours**: Monday - Friday: 8am - 5pm EST (hours may be adjusted) **Hours of Operation** (following training): Monday - Friday: Varies between 7am - 8pm EST Build Your Future! Come join our thriving team as a **Remote** Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. * **Work from home** * Paid training * Team-oriented work environment * Growth opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! **Responsibilities** **In This Role, You Will:** Answer inbound calls regarding: + Billing inquires + Disconnect/Reconnect + Payment Arrangements + Budget Billings + Make payments + Process trouble and outage orders + Move In/Out Service + Assist with My Account (Online Accts) **Qualifications** **Ideal Candidate Qualifications:** * Must have prior call center experience * Great Attendance * Computer Navigation skills + Must be able to type minimally 35-40 WPM * Great Communication skills * Camera ettiquette - Cameras are required to be on during training from start to end * Flexible - production shifts vary from 7am-8pm EST * Open to working overtime - We are the client's Crisis Center therefore in the event a major storm impacts our Service Territory we will be required to work long hours to include overnight and weekends * Adhere to a 20-minute daily break 1 hour lunch * Multitask Skills * Adequate Internet of 20mbps download 10 upload **For Remote Positions:** The minimum internet speed requirements for remote work are as follows: * Broadband internet connection (No DSL, or Dial Up) * Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) * Speed Test Results: 25 mbps download, 20 mbps upload **Note:** *Camera requirements - Cameras are required to be on during training from start to end of each shift (not including breaks and lunches) **This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.** We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws. **After the submission of your application, you will receive an email to complete an online/Verint interview. This online interview must be completed as it takes the place of an in-person/telephone interview.** INDSJ

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: * Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. * Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. * Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. * Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. * Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. * Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. * Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. * Assists with the maintenance and upkeep of the Viewpoint and Midway areas. * Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. * Checks for restocking of necessary supplies. Brings all areas up to standard. * Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. * Assists with the set up and break down of special events functions as directed by management. * Provides game assistance by promptly notifying Support Technicians or Management as needed. * Assists and directs Guests to Kiosk areas and answer questions as needed. * Ensures that our Guests adhere to house policies as outlined and informs management of any issues. * Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. * Assists other Team Members as needed or as business dictates. * Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. * Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. * Must demonstrate ability to read and communicate in English. * Must be at least 18 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: * Work days, nights, and/or weekends as required. * Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. * Work in noisy, fast paced environment with distracting conditions. * Read and write handwritten notes. * Lift and carry up to 30 pounds. * Move about facility and stand for long periods of time. * Walk or stand 100% of shift. * Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary * Compensation is from $10.45 - $11.5 per hour Salary Range: 10.45 * 11.5 We are an equal opportunity employer and participate in E-Verify in states where required.

Vinventions, a leading global provider of comprehensive wine quality solutions and closures, is looking for an experienced Customer Success Representative with 3+ years of progressive experience providing excellent customer service in a B2B environment. The Inside Customer Success Representative is an integral part of the Direct Sales and Customer Service team responsible for fielding web, email, and phone inquiries- and servicing these inquiries through and beyond the sale. Outbound prospecting and new sales development is also important part of this exciting position. Additional responsibilities include distributor and order processing support. The successful candidate will be a personable, outgoing team player, entrepreneurial in spirit, and motivated to succeed. The candidate will also have excellent interpersonal skills, great written and verbal communication skills, critical thinking skills, and a results-driven focus, with the ability to think quickly and out of the box. Working well in a competitive and dynamic market environment and having a passion for generously serving our customers' needs is a must. A passion for wine is a plus. This is a great opportunity with an innovative, technology-driven, global company that puts customers and employees first. Vinventions believes in empowering each individual, and actively promotes professional and personal growth opportunities for driven employees. Essential Duties and Responsibilities: Deliver best-in-class customer service- responding to customer needs thoroughly, in a timely manner, and with accuracy and detail. Continuously learn and stay up to date regarding Vinventions products and services, our customers, and related industry changes and trends. Proactively field and resolve any customer issues, complaints, and questions. Assist customers with returns issues, order inquiries, and any other requests for information. Accurately enter orders into the computer system(s) from both external customer and inter-company PO's, and actively monitor these orders to ensure their successful production and delivery occur within customer expectations Utilize consultative sales skills Proactively call and email customers to both establish and grow relationships as well as to develop insight into their needs and best strategies to acquire new business Establish, develop, and service new and current customer accounts. Work with Sales and Marketing Team to acquire new customers and business through cold calling, vendor campaigns, and referrals. Research and quote opportunities for product and service fulfillment, effectively using all the available resources to satisfy the customer requirements and achieve Vinventions operational and sales goals. Engage customer contact to learn about future order delivery requirements, forecasts, competitive threats, or new opportunities, and share information in a clean and clear way with the business. Work collaboratively with customers to manage their inventory and schedule their product orders, driving maximum value for the customer and Vinventions. Use proper decorum in all communications with customers both internal and external, in a way that brings credit to Vinventions and enhances the overall relationship. Record sales and lead information in CRM system. Performs other duties as requested, directed, or assigned. Education Requirements: Associates or Bachelor's degree in business, sales, or marketing. If no degree, equivalent experience may be considered as agreed by the hiring manager and Human Resources. Minimum Experience, Knowledge, Skill, and Ability Requirements: Customer service experience preferred. Ability to work autonomously and collaboratively as part of a team Perform order entry and associated customer service and account management tasks (for example: import/export documentation, new customer forms, etc.) Strong organizational, communication, and customer service skills. Basic computer skills, including Outlook, Excel, and Word. Experience with ERP and CRM software tools preferred. Good attention to detail. Able to complete routine paperwork accurately and in a timely manner. A basic understanding of manufacturing processes is helpful. Bi-lingual in Spanish, German, and/or French is helpful.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: * Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. * Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. * Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. * Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. * Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. * Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. * Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. * Assists with the maintenance and upkeep of the Viewpoint and Midway areas. * Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. * Checks for restocking of necessary supplies. Brings all areas up to standard. * Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. * Assists with the set up and break down of special events functions as directed by management. * Provides game assistance by promptly notifying Support Technicians or Management as needed. * Assists and directs Guests to Kiosk areas and answer questions as needed. * Ensures that our Guests adhere to house policies as outlined and informs management of any issues. * Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. * Assists other Team Members as needed or as business dictates. * Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. * Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. * Must demonstrate ability to read and communicate in English. * Must be at least 18 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: * Work days, nights, and/or weekends as required. * Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. * Work in noisy, fast paced environment with distracting conditions. * Read and write handwritten notes. * Lift and carry up to 30 pounds. * Move about facility and stand for long periods of time. * Walk or stand 100% of shift. * Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary * Compensation is from $7.25 - $11 per hour Salary Range: 7.25 * 11 We are an equal opportunity employer and participate in E-Verify in states where required.

We are seeking a passionate and experienced Ecommerce Customer Service Agent to join our Ecommerce team and help us manage our customer support. If you like customer interaction, this is the job for you! Boyne Country Sports is a specialty outdoor retailer operating within Boyne Resorts collection of mountain and lakeside resorts, ski areas, and attractions. With 7 locations throughout Michigan, and a direct line to all our properties across the country, we are uniquely positioned to deliver exceptional service, industry leading brands and in-depth product knowledge to an active and passionate outdoor customer-base. We strive to maintain and promote our Core Values, LEADS: Think Long Term | Excellence in Execution | Have Passion and a Positive Attitude | Develop Great People | Serve First Responsibilities * E-commerce customer service: ensure high levels of customer satisfaction and provide a five star experience to every guest. * Customer Interaction: Efficiently handle customer inquiries and issues related to our online store, such as product information, order status, returns, and exchanges, through various channels including phone calls, email, and CRM chat. Ensure every interaction is a five star experience. * Continuous Improvement: Actively seek ways to enhance and improve customer service procedures, policies, and standards within the e-commerce division. * Provide detailed product knowledge to assist customers in making informed purchasing decisions. * Handle order cancellations, modifications, and special requests as needed. * Manage and process return requests by providing customers return instructions and a return merchandise authorization number. * Process returned items and initiate refunds or exchanges as per company policy. * Communicate with customers regarding the status of their returns or exchanges. * CRM Utilization: Utilize Customer Relationship Management (CRM) software to effectively manage all customer needs and interactions. * Multifaceted Communication: Maintain daily communication with internal and external guests through various media, ensuring prompt, accurate and high quality responses to create and retain repeat customers. * Process and ship orders accurately and timely, including picking, packing, and labeling * Adhere to strict SOP's to ensure orders are processed and fulfilled on schedule * Regularly perform warehouse duties, including lifting items over 50 lbs and climbing ladders * Updated and maintain SalesForce Service Cloud CRM system, including knowledge base and support articles. Qualifications * A High School Diploma or GED is required * Previous ecommerce experience is preferred * Strong planning skills and attention to detail * Physical capability to lift over 50 lbs and ability to climb ladders * Basic computer skills and proficiency in using web based ecommerce platforms and tools * Excellent written and verbal communication skills * Ability to work independently and in a team, manage multiple tasks, and meet deadlines * Passionate about outdoor sports is a plus This is a full-time, year around in-person role at our warehouse in Wixom, Michigan

Job Details Pink Jeep Tours LLC - Grand Canyon - Grand Canyon, AZ $16.50 - $16.50 Hourly Varied Customer ServiceDescription This is a position focused on customer service and selling FUN! Customer Service Representatives (CSR) will sell various tour options with walk-in customers while maintaining a high degree of fun, integrity and professionalism. CSR's are responsible for selling tours, checking in customers, processing payments, and directing customers to the passenger pickup area. The CSR works closely with the Guide and Service Center teams to ensure a great tour experience and to address any issues that arise. RESPONSIBILITIES Sell tour adventures by explaining tour options, pricing, features, and availability. Accurately uses booking software (the Gantt) to schedule tours, process payments, and communicate customer requirements for guides and shuttle drivers. Communicates cancellation policy and acquires signatures for our waiver. Thorough and accurate data entry of reservations with customer names, payment information and notes. Reserve tours and verifies each check-in reservation for accuracy with payment type and source information. Assist customers with questions and address any customer concerns to ensure satisfaction. Contact Customers for late check-ins to acquire an estimated time of arrival. Reschedule tour if necessary. Assigns tours to Guides based on tour priority guidelines, number of passengers and customer pick-up locations. Balance passenger loads and manage guide breaks according to break schedule. Organize shuttle schedule and notifies the shuttle drivers of any updates to their schedule. Manages monetary responsibilities which include processing credit card payments, handling cash and voucher transactions. Handles overflow phone calls when necessary. Performs all aspects of the Opening / Closing Checklist. Serve as first-line of defense for all issues relating to tour operations. Strives for continuous process improvement and quality output. Assists in cleaning the tour office to ensure positive customer impression. Communicates effectively with customers, Guides and Service Department to ensure issues are addressed proactively. Provides back-up to the Pink Jeep Store and Passenger Coordinator during staffing shortages or to cover for breaks. Qualifications QUALIFICATIONS & EXPERIENCE H.S. Diploma or equivalent required. Computer experience required (MS Windows, Outlook, Word & Excel) Prior customer service and sales experience preferable KNOWLEDGE, SKILLS & ABILITIES Team player who is self-motivated, detail oriented and takes initiative Good judgment and problem-solving skills Professional conduct and excellent communication with customers and peers. Effective time management, prioritization and multitasking capabilities Works well in a team environment Must be able to maintain sensitive information in a confidential manner ESSENTIAL PHYSICAL REQUIREMENTS Ability to perform data entry tasks for up to 10 hours Ability to communicate with associates and customers on the phone and in person. Ability to read, count and write to accurately complete all documentation and computer transactions Ability to freely access all areas of the customer service dept. including the front and back office, waiting area, guide area (accessible by stairs) and parking lot Ability to operate and use all equipment necessary to perform the job (registers, computers, copier, fax machine, telephone, radio, and calculators) Ability to reach overhead, squat, bend, and walk up and down stairs throughout the day Ability to stand and sit for up to 10 hours per day Ability to move or lift equipment throughout the department generally weighing up to 25 pounds. Ability to work opening and closing shifts and varied hours and days up to 11 hours per day. A one hour lunch is included in the 11 hours Ability to use and be around a variety of cleaners in order to provide general cleaning of the office Ability to take each tour to familiarize yourself with the product on an ongoing basis Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

Company DescriptionJobs for Humanity is partnering with Penske Truck Leasing to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Penske Truck Leasing Job Description Work Location: 4300 Petersburg Rd. Louisville, KY 40218 What's the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile. Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity. It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward. Main Responsibilities: • Greeting our customers and making sure they have a great experience as you fuel and wash vehicles • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done • Helping make sure our facilities are clean, safe environments for our customers and associates • Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs • Completing other projects and tasks as assigned by supervisor Why Penske is for You: • We take pride in offering a competitive wage and great benefits. • This position, at this location, offers shift differentials that will vary based on second shift (starting after 11am) or third shift (starting after 9pm) and weekend work. • This position, at this location, also offers individuals who hold a current and valid CDL will be eligible for a $2.00/hr rate. • Penske offers ongoing skills training for to our maintenance associates, so you can grow your career! General Requirements: • High school diploma, equivalent, or prior work experience preferred • Valid driver's license required • Excellent customer service and communication skills • The ability to work well as part of a team • The ability and willingness to work outside • Basic mechanical ability and tool usage (preferred) • Basic computer skills • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice. • Regular, predictable, full attendance is an essential function of the job • Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required. This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. • The associate must be able to work safely at heights using applicable ladders and elevated working platforms. • The associate must be able to safely work in all weather conditions. • Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment. • The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is an Equal Opportunity Employer PJ300 Job Category: Vehicle Maintenance/Mechanics/Technicians Job Family: Vehicle Maintenance Address: 4300 Petersburg Rd Primary Location: US-KY-Louisville Employer: Penske Truck Leasing Co., L.P. Req ID: 2330084

Job Details Pink Jeep Tours LLC - Sedona - Sedona, AZ $16.50 Hourly Varied Customer ServiceDescription This is a position focused on customer service and selling FUN! Customer Service Representatives (CSR) will sell various tour options with walk-in customers while maintaining a high degree of fun, integrity and professionalism. CSR's are responsible for selling tours, checking in customers, processing payments, and directing customers to the passenger pickup area. The CSR works closely with the Guide and Service Center teams to ensure a great tour experience and to address any issues that arise. RESPONSIBILITIES Sell tour adventures by explaining tour options, pricing, features, and availability. Accurately uses booking software (the Gantt) to schedule tours, process payments, and communicate customer requirements for guides and shuttle drivers. Communicates cancellation policy and acquires signatures for our waiver. Thorough and accurate data entry of reservations with customer names, payment information and notes. Reserve tours and verifies each check-in reservation for accuracy with payment type and source information. Assist customers with questions and address any customer concerns to ensure satisfaction. Contact Customers for late check-ins to acquire an estimated time of arrival. Reschedule tour if necessary. Assigns tours to Guides based on tour priority guidelines, number of passengers and customer pick-up locations. Balance passenger loads and manage guide breaks according to break schedule. Organize shuttle schedule and notifies the shuttle drivers of any updates to their schedule. Manages monetary responsibilities which include processing credit card payments, handling cash and voucher transactions. Handles overflow phone calls when necessary. Performs all aspects of the Opening / Closing Checklist. Serve as first-line of defense for all issues relating to tour operations. Strives for continuous process improvement and quality output. Assists in cleaning the tour office to ensure positive customer impression. Communicates effectively with customers, Guides and Service Department to ensure issues are addressed proactively. Provides back-up to the Pink Jeep Store and Passenger Coordinator during staffing shortages or to cover for breaks. Qualifications QUALIFICATIONS & EXPERIENCE H.S. Diploma or equivalent required. Computer experience required (MS Windows, Outlook, Word & Excel) Prior customer service and sales experience preferable KNOWLEDGE, SKILLS & ABILITIES Team player who is self-motivated, detail oriented and takes initiative Good judgment and problem-solving skills Professional conduct and excellent communication with customers and peers. Effective time management, prioritization and multitasking capabilities Works well in a team environment Must be able to maintain sensitive information in a confidential manner ESSENTIAL PHYSICAL REQUIREMENTS Ability to perform data entry tasks for up to 10 hours Ability to communicate with associates and customers on the phone and in person. Ability to read, count and write to accurately complete all documentation and computer transactions Ability to freely access all areas of the customer service dept. including the front and back office, waiting area, guide area (accessible by stairs) and parking lot Ability to operate and use all equipment necessary to perform the job (registers, computers, copier, fax machine, telephone, radio, and calculators) Ability to reach overhead, squat, bend, and walk up and down stairs throughout the day Ability to stand and sit for up to 10 hours per day Ability to move or lift equipment throughout the department generally weighing up to 25 pounds. Ability to work opening and closing shifts and varied hours and days up to 11 hours per day. A one hour lunch is included in the 11 hours Ability to use and be around a variety of cleaners in order to provide general cleaning of the office Ability to take each tour to familiarize yourself with the product on an ongoing basis Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

**About the Role** **_Role: Full time | Remote_** **_-_** **_Michigan residents_** If you want to start a career where you can showcase your computer and problem-solving skills, this entry-level customer service position is an excellent opportunity! As a remote Customer Service Agent - Auto Dealer Support at Morley, you'll act as a resource for automotive dealerships needing help with orders they've placed. You don't need to know anything about cars or parts - we'll train you on everything you need to know to succeed! **_What You'll Do_** + Provide fantastic service over the phone + Use your computer skills to: + Research requests related to profile assistance + Track vehicle shipments and vehicle orders + Assist with car warranties + Escalate critical orders + Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude **_Questions Before You Apply?_** Live chat with a Morley Talent Acquisition (TA) Specialist ( careers.morleycompanies.com | chat hours: M-F 8 a.m. - 6 p.m. Eastern time (closed on some holidays) | TA will respond to after-hours questions the next business day). **Skills for Success** **_Required Skills_** + Computer, typing and phone skills + Can speak and type proficiently at the same time + Able to problem-solve, act as a consultant and resolve customer issues + Solid work ethic, able to meet deadlines + Excellent organizational and interpersonal skills, strong attention to detail **_Eligibility Requirements_** + High school diploma or equivalent + Two or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers) + Available to work during the hours below. Note: Must be able to stick to the schedule reliably, as some queues are time sensitive. **_Schedule_** + **Training** **(requires 100% attendance):** + **First five weeks - instructor-led:** 8 hours / day Between 8 a.m. and 5:30 p.m. Eastern time Monday - Friday + **Next four weeks - hands-on calls:** Scheduled during hours of operation:Between 8 a.m. and 6 p.m. Eastern time Monday - Friday + **Work schedule:** + Able to work shifts between 8 a.m. and 6 p.m. Eastern time + Monday - Friday + No weekends! **_Nice to Have_** + Degree in a relevant or related field + Experience in the automotive industry **_Remote Work Requirements_** + Michigan resident + High-speed internet access at home that you are able to connect to via Ethernet or landline + Secluded and distraction-free work environment **_The Remote Experience_** Wondering what it's like to work for Morley from home? Check out this video (********************** to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused. (direct link to video: ********************** **Why Join Our Morley Family** The value of your employment is more than your paycheck. It's the combination of competitive pay, health benefits and other benefits Morley provides - your total compensation package. **_Health & Wellness Benefits_** + Medical and prescription coverage, including free annual physicals + Dental and vision insurance + Paid time off + Associate wellness program (earn a reward for getting your annual wellness checkup) + Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma) **_Financial Benefits_** + 401(k) with match + Flexible spending account + Life insurance + Short- and long-term disability insurance **_Benefits to Make Your Life Easier_** + Teladoc: Free online access to doctors 24/7 + 24/7 nurse help desk + Patient advocacy: Free 24/7 help with benefit questions and claims issues + Family, financial and estate guidance (will) services **_About Morley_** Our mission is to deliver extraordinary experiences. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our Morley Family members and for the world-leading companies that partner with us. We are an Equal Opportunity Employer and promote an inclusive, caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact ******************************* . Thank you for your interest in Morley. **_Notices_** + Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: **************************** and your right to work: ******************************** . + Click here to view Morley's CCPA Notice for applicants in California: ******************************* . + Click here to view Morley's privacy policy: ************************************************ .

All are encouraged to apply! Join Peckham - WORK. GROW. ADVANCE. Peckham is a nonprofit vocational rehabilitation organization. We specialize in providing vocational rehabilitation and training opportunities for people with significant disabilities, and/or other barriers to employment. If you have a disability or other barrier to employment, please be sure to fully complete the 'eligibility for services questionnaire' to help us determine the best fit and necessary accommodations for your employment needs.If you do NOT have a disability, please complete the entire application including the questionnaire. These jobs are open to all abilities but Peckham gives preference to individuals with disabilities. WHO ARE WE? Peckham is a nonprofit vocational rehabilitation organization. Currently we are hiring ALL abilities. We specialize in providing vocational rehabilitation and training opportunities for people with significant disabilities, and/or other barriers to employment. Our core values are compassion, diversity, opportunity, excellence, pride, community, and balance . Peckham is an organization that invests in their employees. It is our mission to help you reach your career goals . We believe in providing high quality services to support clients in reaching their full potential. How do we do this? Click the link HERE (******************************************* to learn more about the services we offer to our employees! Entry Level Customer Service Representative - Nights/Weekends Sign-On Bonus! Receive $350 after training! THE IMPORTANT INFORMATION Wage: $18.00 per hour plus a Health & Welfare Benefit, with an opportunity to move up to $20.06 after security clearance and Applicant Line certification is obtained. P lus a $1 increase for every hour worked after 6:00pm Monday - Friday Hours: Both full (30+) and part time shifts available Sunday - Saturday 8 :00AM (EST) - 10:00PM (EST) Location: 2511 N. Martin Luther King, Blvd. Lansing MI 48906; This is a on-site position in Lansing Michigan. WHAT YOU'LL NEED + High School Diploma or GED + At least 18 years of age + U.S. Citizen + Call center experience preferred + Proficient in English (written and verbal) + Basic computer skills (typing, reading comprehension) + Weekend and second shift availability WHAT YOU'LL DO We are seeking individuals who are looking not just for a job but for a purpose. As a Customer Service Representative, you will be supporting callers while using the computer to answer, general questions about policies, practices, procedures, and other information. To be successful you should have the following: Excellent communication skills, customer service soft skills, detailed orientated and friendly! This position services a government contract that Peckham has held for 10 years! This contract requires you to pass and maintain appropriate security clearance. After you pass the security clearance, you not only receive a pay increase, but you will also be approved by the government that you are trustworthy to manage sensitive data. SECURITY Many of the positions through the Business Services Division require a security clearance. Thus, the candidate/employee must pass and maintain appropriate security and background checks as required for each area and/or contract. The extent of the security and background check may vary by position. Employment may also be contingent upon successful security and background checks and may be run on an ad hoc basis. Required security and clearance checks will be completed at no financial cost to the candidate. YOUR RESPONSIBILITIES AND REQUIREMENTS + Promote Peckham's vision, values, and services to all customers and maintain organization wide quality standards. + Follow established policies and procedures to respond and route calls, timely, and while also providing superior customer service. + Gather and log information after determining customers' needs; access knowledge base per customer request for information, apply problem solving skills, and resolve the inquiries/requests effectively and accurately. + Verify and record demographic data and escalate customer issues as appropriate while serving a courteous and professional manner. + Maintain flexibility in work hours and shifts. + Accept other jobs/duties as assigned. These jobs are open to all abilities but Peckham gives preference to individuals with disabilities #ZR PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual will be required to multitask . The employee will also be required to speak, listen, read, and use a computer simultaneously during their scheduled shift . Individuals will be required to be mobile throughout the building . WORK ENVIRONMENT Individuals will be in a cubicle for most of their scheduled shift. Individuals will work individually, and therefore are required to work well independently, however will also be a member of a team and therefore must be able to work in a team atmosphere. The tasks of the call center are repetitive in nature. The noise level is generally moderate. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OTHER INFORMATION This is an entry level position pending your receipt of a government clearance from a background check. If placed in this entry role, you will be given the training and opportunity to take calls. Once the official clearance is received, you will next complete the training journey of a full Customer Service Representative. Upon both entry certification and Customer Service Representative certification, you will be placed with a team to support business trends and needs. Team members would need to complete all phases of training and maintain good standing in all areas of customer service. This job description in no way states or implies all duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Peckham is an Equal Opportunity Employer - EEO/AA Employer/Vet/Disabled. Peckham provides equal opportunities and does not unlawfully discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, height, weight, marital status, veteran status, or any other protected characteristic protected by applicable federal, state, or local law. EEO is Law (*********************************************************** SPECIAL NOTES These jobs are part of the AbilityOne program, to learn more about the AbilityOne program go to ****************** PECKHAM IS AN EQUAL OPPORTUNITY EMPLOYER EEO/AA Employer/Vet/Disabled. Peckham provides equal opportunities and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, height, weight, marital status, veteran status, or any other protected characteristic protected by applicable federal, state, or local law. REASONABLE ACCOMMODATION FOR APPLYING NOTICE Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance or a reasonable accommodation to complete any part of your application please: + Click HERE (*************************************************************************** and you will be directed to the ILRU Directory to find an agency in your area that can assist you + Click HERE (************************************************************************************* and you will be directed to the American Jobs Center (AJC) finder to locate a center near you + Email us at **************** + Call us at ************** + Visit us at: 3510 Capital City BLVD, Lansing, MI 48906 (M-F 8am - 4pm) Examples of reasonable accommodations may include making a change to the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Business Line: Contact Center Solutions Location: Lansing, MI Worker Sub-Type: Team Member