Billing Representative jobs at Pediatric Associates, Inc.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Collection Representative is responsible for communicating with patients, insurance companies, and other parties to collect outstanding balances, resolve billing disputes, and ensure proper reimbursement for the hospital. Essential Functions: * Monitor and manage the accounts receivable of the hospital by reviewing and following up on outstanding balances. * Communicate with insurance companies, patients, and other relevant parties to resolve billing issues and outstanding claims. * Contact patients and insurance companies via phone calls, emails, or written correspondence to collect outstanding balances. * Investigate and resolve billing disputes or discrepancies by gathering necessary documentation, coordinating with the billing department, and communicating with patients or their representatives. * Verify insurance coverage and eligibility for patients, ensuring accurate billing and claim submission. * Assist patients in understanding their medical bills, insurance coverage, and payment options. * Maintain accurate and up-to-date records of collections activities, payment arrangements, and communication with patients and insurance companies. Justification Justification MGB Enterprise is hiring an exceptional Customer Service Professional for our Team! Qualifications * High School Diploma or Equivalent required or Associate's Degree Healthcare Management preferred * Collections Experience 1-2 years preferred Knowledge, Skills and Abilities * Knowledge of medical billing processes, insurance claim submission, and reimbursement principles. * Familiarity with insurance plans, government programs, and their billing requirements. * Excellent communication skills, both written and verbal, to interact effectively with patients, insurance companies, and colleagues. * Strong negotiation and problem-solving skills to resolve billing disputes and collect outstanding balances. * Attention to detail and accuracy in recording collection activities and maintaining documentatio Additional Job Details (if applicable) Working Conditions Required * Monday through Friday, 8:00am to 4:30 pm ET schedule * Quiet, secure, stable, compliant work station required Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The Payroll & Billing Clerk will play a crucial role in ensuring the accuracy and efficiency of payroll and billing processes. This individual will be responsible for processing payroll with precision, adhering to regulatory requirements, and managing billing activities effectively. The ideal candidate should have extensive experience in payroll management, particularly with ADP Workforce Now, and possess a deep understanding of payroll regulations and billing procedures. Job Responsibilities: Payroll Processing Responsibilities: Process biweekly payrolls accurately and in a timely manner using ADP Workforce Now. Review and validate timecards, overtime, and deductions. Ensure proper calculation and payment of employee wages, bonuses, commissions, etc. Identify and recommend process improvements to enhance payroll efficiency and accuracy. Issuance of off-cycle manual payments based on payroll procedures and State requirements. Follows Corporate internal controls and utilizes the pre and post audits cycle checklists to maintain compliance. Collaboration: Work closely with HR, plants and Finance departments to ensure seamless payroll operations. Issuance of off-cycle manual payments based on payroll procedures and State requirements. Billing Responsibilities Invoice Management: Generate and issue accurate invoices for services/products rendered. Ensure invoices are dispatched on time and in accordance with company policies. Record Keeping: Maintain accurate records of all billing transactions. Prepare and analyze billing reports and statements as required. Customer Service: Provide exceptional support to internal customers regarding billing inquiries and issues. Ensure customer internal satisfaction through prompt and professional communication. Compliance and Reporting: Ensure billing processes comply with company policies and relevant regulations. Assist with the preparation of financial reports and audits as needed. Applicant Location: USA ONLY

Pay & Benefits: * Competitive pay: $20-$22 per hour * Comprehensive health, dental, and vision insurance * Life and accidental death (AD&D) insurance * Employer-funded pension plan * 403(b) retirement savings plan * Generous paid time off, holidays, and bereavement leave * Professional development support The Opportunity: Whittier Street Health Center is seeking a full-time Patient Billing Representative to join our team. In this role, you'll be responsible for accurate billing, coding, receivables, and reporting to ensure timely reimbursements and strong revenue cycle management. You will also provide excellent customer service to patients and insurance carriers while supporting our mission to advance health equity in Boston's diverse communities. Key Responsibilities: * Verify patient demographic data and input charges/payments into billing systems * Prepare and mail billing statements to patients and insurance carriers * Follow up on denied claims and correct errors as needed * Handle inquiries from patients and third-party carriers with professionalism * Enter adjustments, process secondary claims, and track collections activity * Make collection calls and establish budget accounts for delinquent accounts * Maintain accurate billing reports and documentation * Provide coverage for administrative areas as needed Requirements: * High school diploma or equivalent; additional education preferred * Minimum 1 year of experience in medical billing or related office environment * Experience with automated billing systems and strong knowledge of insurance plans * Familiarity with ICD-9 and CPT coding, plus medical terminology * Excellent communication, phone, and customer service skills * Strong organizational skills and attention to detail * Proficiency with computers and billing software Join Our Team! At Whittier Street Health Center, we believe health care administration is key to ensuring access and equity. As a Patient Billing Representative, you'll help patients navigate billing with compassion and accuracy while supporting our mission. Apply today and be part of a community-focused team. Job Type: Full-time Pay: $20.00 - $22.00 per hour Benefits: * Dental insurance * Employee assistance program * Flexible spending account * Health insurance * Life insurance * Paid time off * Parental leave * Referral program * Retirement plan * Tuition reimbursement * Vision insurance Work Location: In person

Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites in Lawrence, Methuen, and Haverhill and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking a Patient Accounts Billing Representative. Follows department and payer processes to ensure all claims are submitted in a timely and accurate manner. Analyzes and reviews outstanding accounts receivables. Prepares appeals and corrected claims within payer guidelines for resubmission in order to maximize reimbursement. Reviews patient eligibility utilizing practice management function or payer websites to determine correct payer to be billed for specific dates of service. Prepares claim data according to department and payer regulations in order to produce a “clean” claim. Prepares, reviews and transmits claims timely to payers, works EDI rejections. Posts charges, payments and denials in practice management system accurately. Works denials and prepares appeals, resubmits claims and performs compliant actions to resolve open accounts receivable. Reports unusual trends to supervisor. Utilizes insurance and practice management online systems to complete all required tasks such as eligibility, claim status and claim correction. Processes insurance and patient refunds as necessary. Answers patient and department calls. Assist in telephone inquiries regarding patient statements. Establish payment arrangements when appropriate. Reconcile all batch totals at day end to ensure accuracy of totals posted and transactions on charge capture. Identify and correct any discrepancies prior to opening any future batch. Qualifications: 1-2 years of medical billing experience, or medical billing certification Knowledge of CPT, ICD10 coding and compliance preferred. Familiar with Medical terminology Combination of education and equivalent experience will be considered. GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.

Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites in Lawrence, Methuen, and Haverhill and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking a Patient Accounts Billing Representative. Follows department and payer processes to ensure all claims are submitted in a timely and accurate manner. Analyzes and reviews outstanding accounts receivables. Prepares appeals and corrected claims within payer guidelines for resubmission in order to maximize reimbursement. * Reviews patient eligibility utilizing practice management function or payer websites to determine correct payer to be billed for specific dates of service. * Prepares claim data according to department and payer regulations in order to produce a "clean" claim. * Prepares, reviews and transmits claims timely to payers, works EDI rejections. * Posts charges, payments and denials in practice management system accurately. * Works denials and prepares appeals, resubmits claims and performs compliant actions to resolve open accounts receivable. Reports unusual trends to supervisor. * Utilizes insurance and practice management online systems to complete all required tasks such as eligibility, claim status and claim correction. * Processes insurance and patient refunds as necessary. * Answers patient and department calls. Assist in telephone inquiries regarding patient statements. Establish payment arrangements when appropriate. * Reconcile all batch totals at day end to ensure accuracy of totals posted and transactions on charge capture. Identify and correct any discrepancies prior to opening any future batch. Qualifications: * 1-2 years of medical billing experience, or medical billing certification * Knowledge of CPT, ICD10 coding and compliance preferred. * Familiar with Medical terminology * Combination of education and equivalent experience will be considered. GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.

**T** **he selected candidate must live and work from one of the New England states (ME, NH, VT, MA, RI, CT)** The primary function of the Patient Accounting Billing Specialist I is the daily management of an assigned portion of the accounts receivable, typically allocated based on alphabetical splits. Responsibilities of the Patient Accounting Billing Specialist I include regular and consistent billing for all payers and follow-up work on Client, NMDP, Bluebird Bio, and Gift of Life accounts to ensure accurate reimbursement and final adjudication of claims as needed. Works prebilling edits in the billing and scrubber systems to ensure timely submission of claims in accordance with department expectations. May also perform other duties as assigned, including but not limited to, special patient accounting projects, charge entry, and cash applications. The Patient Accounting Billing Specialist I will have regular exposure to patient demographics, diagnostic, and billing information. Additionally, will be exposed to physician information including physician numbers assigned by governmental agencies and insurance carriers. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Under close supervision, the Patient Accounting Billing Specialist I: + Reviews payments and resolve unpaid balances. + Performs effective and timely collection activity on unpaid client accounts. + Reviews and resolves credit on client accounts. + Updates crossover insurance that is missing in the billing system to resolve undistributed payments. + Triage accounts to the responsible parties in the billing system to ensure claims are addressed promptly. + Updates issues grid with examples of impacted accounts. + Operates on multiple systems as assigned. Will use Epic, FISS, Connex, Nehen, and FinThrive for processing and follow-up activity for Inpatient/Outpatient claims as assigned. + Keeps informed on updates to billing requirements, editing, and payer policies affecting billing. + Informs supervisor of changes to billing regulations. + Meets department productivity and qualitative standards. + Works account and claim edits in the hospital billing system. + Works rejections, edits and accounts in the incomplete folder in the claim scrubber system (FinThrive), consistent with the department standards. + Performs other duties as assigned. **MINIMUM JOB QUALIFICATIONS:** Minimum Education: High school diploma required; associate degree preferred. Minimum Experience: 2 years of previous billing experience required. General experience within an office setting and computer skills preferred. License/Certification/Registration: N/A **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Knowledge of third-party billing regulations, as well as of hospital and/or professional operations, and third-party payer requirements. + Ability to remain in full compliance with all departmental, institutional, and regulatory policies and procedures. + High degree of confidentiality. + Dependable, self-starter, and deadline driven. + Strong oral and written communication skills. + Ability to work independently as well as in a team setting. **Pay Transparency Statement** The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $25.91/hr - $28.03/hr At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEOC Poster**

The selected candidate must live and work from one of the New England states (ME, NH, VT, MA, RI, CT) The primary function of the Patient Accounting Billing Specialist I is the daily management of an assigned portion of the accounts receivable, typically allocated based on alphabetical splits. Responsibilities of the Patient Accounting Billing Specialist I include regular and consistent billing for all payers and follow-up work on Client, NMDP, Bluebird Bio, and Gift of Life accounts to ensure accurate reimbursement and final adjudication of claims as needed. Works prebilling edits in the billing and scrubber systems to ensure timely submission of claims in accordance with department expectations. May also perform other duties as assigned, including but not limited to, special patient accounting projects, charge entry, and cash applications. The Patient Accounting Billing Specialist I will have regular exposure to patient demographics, diagnostic, and billing information. Additionally, will be exposed to physician information including physician numbers assigned by governmental agencies and insurance carriers. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Responsibilities Under close supervision, the Patient Accounting Billing Specialist I: * Reviews payments and resolve unpaid balances. * Performs effective and timely collection activity on unpaid client accounts. * Reviews and resolves credit on client accounts. * Updates crossover insurance that is missing in the billing system to resolve undistributed payments. * Triage accounts to the responsible parties in the billing system to ensure claims are addressed promptly. * Updates issues grid with examples of impacted accounts. * Operates on multiple systems as assigned. Will use Epic, FISS, Connex, Nehen, and FinThrive for processing and follow-up activity for Inpatient/Outpatient claims as assigned. * Keeps informed on updates to billing requirements, editing, and payer policies affecting billing. * Informs supervisor of changes to billing regulations. * Meets department productivity and qualitative standards. * Works account and claim edits in the hospital billing system. * Works rejections, edits and accounts in the incomplete folder in the claim scrubber system (FinThrive), consistent with the department standards. * Performs other duties as assigned. Qualifications MINIMUM JOB QUALIFICATIONS: Minimum Education: High school diploma required; associate degree preferred. Minimum Experience: 2 years of previous billing experience required. General experience within an office setting and computer skills preferred. License/Certification/Registration: N/A KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: * Knowledge of third-party billing regulations, as well as of hospital and/or professional operations, and third-party payer requirements. * Ability to remain in full compliance with all departmental, institutional, and regulatory policies and procedures. * High degree of confidentiality. * Dependable, self-starter, and deadline driven. * Strong oral and written communication skills. * Ability to work independently as well as in a team setting. Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $25.91/hr - $28.03/hr At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster

Ambulance Billing Specialist -Full Time We are seeking a highly organized and detail-oriented individual to join our team as a Billing Specialist. The successful candidate will be responsible for Billing Ambulance Claims. The ideal candidate will have strong communication skills, a customer service mindset, and the ability to work independently in a fast-paced environment. Responsibilities: Accurately assign appropriate codes to ambulance services based on documentation and coding guidelines. Ensure timely and accurate submission of claims to insurance providers and other payers. Review and correct any billing errors to minimize claim denials. Review and monitor status on submitted claims to ensure the claims have been successfully received by the payors Contact healthcare providers to obtain necessary documentation or clarification regarding claims Update patient accounts and follow up with patients regarding outstanding balances or insurance coverage Stay current with healthcare regulations and guidelines related to medical claims Provide excellent customer service to patients, healthcare providers, and insurance companies Perform additional assignments and special projects based on business need at the direction of the Manager Qualifications: High school diploma Minimum of 2 years of experience in ambulance claims billing, medical claims processing or related field Knowledge of medical terminology, CPT/HCPCS codes, and ICD-10 coding Understanding of insurance coverages, fee schedules, and regulations Proficiency in Microsoft Office and experience using healthcare billing software Strong attention to detail and ability to multitask in a fast-paced environment Excellent written and verbal communication skills Ability to work independently and as part of a team Customer service mindset and ability to handle sensitive or confidential information Adaptability and a willingness to take on additional tasks and responsibilities as needed. Knowledge of international payment and invoicing processes is a plus. About Cataldo Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve. Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center. While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.

The Billing Specialist is responsible for reviewing and editing claims, submitting claims for payment, correcting errors and resubmitting denied claims, contacting insurance payors and patients when necessary, and other duties related to Accounts Receivable as assigned. Essential Duties & Responsibilities: Ensuring that claims are submitted correctly, processed, and paid in a timely manner. Analyses CHC's Accounts Receivable to find root causes of billing issues and formulates corrections. Works Epic Work-Queues as assigned by the manager, investigating payment related claims issues, and preparing claims for submission to payors Performing collections activity with patient and insurance payors. Contacting them as necessary to perform duties, including phone calls and emails Maintain current working knowledge of all professional reimbursement issues. Demonstrates understanding and commitment to the health center mission Demonstrates understanding and commitment to the established CHC Values and Standards Perform all other job-related duties that may be assigned Minimum Qualifications: Min. High School diploma or GED required Experience in third-party billing and collections preferred. ICD10 and CPT coding, contract compliance, and information reporting requirements The ability to work independently and with teams to solve problems Previous experience working with EPIC preferred Strong Healthcare Revenue Cycle operational workflow knowledge Benefits: 401k Generous vacation and personal time for eligible employees Sick time Medical, dental, and vision insurance 100% paid Life insurance/AD&D 100% paid Long-Term disability. Discounts on travel and entertainment! Discounts on cell phone service, computer purchases, and more! College Tuition Rewards/CMEs Company Events & Activities (Annual cookout and holiday party, health and wellness events,” Lunch & Learn's”, team building, and more!) Employee Assistance Program (EAP) EyeMed Vision Care Program Accident & Cancer Insurance Educational development reimbursement Discounts on - gym membership, travel & entertainment tickets, electronics, and more!

Joining the Benchmark Senior Living (BSL) team means putting your passion to work. Our associates feel a sense of belonging with the care that they provide, empowered by the open and reliable team that surrounds them. Our diverse and skilled workforce takes immense pride in a shared commitment: a devotion to providing caring and dedicated service. In our supportive environment, associates have the opportunity to learn and grow. With professional and personal training programs, as well as education for career advancement, we empower associates to explore their interests, feed their passion, and pursue growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! The Billing Specialist reports to the Director of Business Admin Operations, with a strong relationship to the Senior Director of Financials Operations, Community Accounting, Corporate Operations as well as the Director of Business Administration and Executive Director in each community being supported. This role focuses on revenue cycle activities and accounts payable.This position is a hybrid role, 3 days in office and 2 days remote. Principal Duties/Responsibilities: Manage and maintain the process for billing and revenue collection throughout the entire resident senior living life cycle. Ensure the accuracy, printing, and mailing all resident statements by the 20th of the month, if this dates fall on the weekend it will be the following Monday. Provide oversight and support to communities that have new/vacant DBA roles to ensure resident statements are reviewed prior to printing Serve as main point of contact for any lockbox related questions or concerns Function as lead contact for resident payment portal (Rent Café) training and questions Provide support for billing Sysaid tickets, NSF processing, move out processing Develop process improvements and assist with other opportunities to develop the role Develop and maintain documentation on systems and processes to be used for associate training Other related ad-hoc projects as assigned. Education/Experience/Licensure/Certification: Associate or bachelor's degree in business related field preferred 3+ years progressive revenue cycle experience Prior experience with multi-site organization preferred Prior experience with printing and mailing large quantities of statements Prior experience with online bill pay system management Required Skills/Abilities Knowledge of Microsoft Office as well as familiarity with the Internet and its search tools Proven multi-tasking capabilities Excellent problem-solving skills Strong organizational, oral and written communication skills As a Home Office associate at Benchmark, you will have immediate access to a variety of benefits including, but not limited to, the following: 10 paid holidays plus 1 floating holiday Vacation and Health & Wellness Paid Time Off Tuition Reimbursement Physical & Mental Health Wellness Programs Medical, Vision & Dental Benefits provided by Blue Cross Blue Shield 401K Retirement Plan with Company Match Long Term Care Insurance Company-provided Life Insurance & Long-Term Disability

Guardian Angel Senior Services is a family-owned Home Care Agency in business for 22 years. Our growing company is looking for support in our Fiscal Department. Basic FunctionThe Billing Specialist is responsible for all aspects of billing, payroll, grant report entry, and ensuring operational effectiveness by implementing new technologies. Additional miscellaneous tasks, and projects, as needed. Responsibilities: Serve as primary biller for assigned Aging Services Access Points Create/Save/Upload billing reports/Files Investigate and correct, when applicable. pre-billing errors. Confirm all reports balance prior to creating files for submission Create billing claims and correspondence. Working with Wellsky on a regular basis Make corrections on billing spreadsheet, coversheet, Generations and Wellsky, when able, e-mail appropriate staff for assistance with remaining errors Run Timesheets E-mail error log and coversheet to ASAP Continuously follow up on error correction progress Confirm Generations Billing report equals final billing numbers from ASAP or Wellsky Service delivery report Save final Service Delivery Report to appropriate ASAP file Provide consulting services on matters related to billing. Always maintains the confidentiality of patient and organization information. Qualifications Ability to work independently, and remotely, while meeting company deadlines Ability to manage multiple projects, prioritize, and multi-task Commitment to completing tasks Excel at operating in fast paced environments Excellent people skills, open to direction and collaborative work style Must have strong verbal and written communication skills Knowledge of QuickBooks a plus Other Skills: Technical Communication Customer Relations Customer Service Diplomacy Filing MS Office Negotiations Organization Planning Professionalism Project Management Presentation QuickBooks Time Management Typing Skills Sales Education/Training Experience Prior home care experience required. Prior billing / payroll experience required.Apply Today! Submit Resume for Consideration Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.

Job DescriptionGuardian Angel Senior Services is a family-owned Home Care Agency in business for 22 years. Our growing company is looking for support in our Fiscal Department. Basic FunctionThe Billing Specialist is responsible for all aspects of billing, payroll, grant report entry, and ensuring operational effectiveness by implementing new technologies. Additional miscellaneous tasks, and projects, as needed. Responsibilities: Serve as primary biller for assigned Aging Services Access Points Create/Save/Upload billing reports/Files Investigate and correct, when applicable. pre-billing errors. Confirm all reports balance prior to creating files for submission Create billing claims and correspondence. Working with Wellsky on a regular basis Make corrections on billing spreadsheet, coversheet, Generations and Wellsky, when able, e-mail appropriate staff for assistance with remaining errors Run Timesheets E-mail error log and coversheet to ASAP Continuously follow up on error correction progress Confirm Generations Billing report equals final billing numbers from ASAP or Wellsky Service delivery report Save final Service Delivery Report to appropriate ASAP file Provide consulting services on matters related to billing. Always maintains the confidentiality of patient and organization information. Qualifications Ability to work independently, and remotely, while meeting company deadlines Ability to manage multiple projects, prioritize, and multi-task Commitment to completing tasks Excel at operating in fast paced environments Excellent people skills, open to direction and collaborative work style Must have strong verbal and written communication skills Knowledge of QuickBooks a plus Other Skills: Technical Communication Customer Relations Customer Service Diplomacy Filing MS Office Negotiations Organization Planning Professionalism Project Management Presentation QuickBooks Time Management Typing Skills Sales Education/Training Experience Prior home care experience required. Prior billing / payroll experience required.Apply Today! Submit Resume for Consideration Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information. Powered by JazzHR L50Hq1yBr9

Summary/Objective: The Application and Billing Specialist will play a crucial part in ensuring that the organization complies with federal and state regulations related to the enrollment of children and families in all Child and Family programs. Primary responsibilities will be to assess eligibility, manage intake processes, and maintain accurate records to support the smooth transition of children into the program. This position will work closely with the Early Head/Head Start/ERSEA Coordinator. Essential Functions The Application and Billing Specialist will foster positive communication interaction between colleagues; between staff and parents; and between staff and children in accordance with the Pyramid Model for supporting emotional competences. Practice open, regular and respectful communication with families using a variety of methods including in-person, electronic communication, phone calls, notes and flyers. Manage pre-application and application process including contacting families, conducting interviews, collecting documentation, and managing waitlist for all programs. Collaborate with Education Managers to make appropriate selections for all programs within the required timelines, communicate those effectively, and follow through to ensure slots are filled. Conduct thorough initial and 3-year eligibility assessments, including ERSEA interviews as required, for potential and continuing program participants. Collaborate with program staff to facilitate a seamless transition from intake to enrollment. Partner with ERSEA Manager to implement recruitment and retention activities that support full program enrollment Participate in community events and collaborate with local organizations to promote program awareness and recruit families. Maintain effective communication channels to address inquiries and provide information about our programs. Manage family selection and communication from Kinderwait list. Collect all required Department of Early Education and Care (EEC) initial eligibility paperwork, including initial documentation in Child Care Financial Assistance System (CCFA), and reassessments and reauthorization. Responsible for determining, administering, and collecting parent fees including documenting and processing all billing. Ensure case records are up-to-date, accurate and complete at all times in program data management systems (eg. GoEngage, CCFA, etc.) Prepare reports and assist with program file audits to ensure compliance with licensing and funding sources (eg. EEC, OHS, NAEYC, CACFP) Other duties as assigned. Competencies Associates or Bachelor s degree in a related field (Social Work, Human Services, etc.) preferred Experience working in a Head Start of EEC funded childcare program preferred Experience in eligibility determination, intake processes, or a related field. Preferred Strong knowledge of federal and state regulations related to early childhood education programs. Excellent communication and interpersonal skills. Preferred Ability to work independently and collaboratively in a team environment. Detail-oriented with strong organizational and time management skills. Work Environment The position will work primarily in an office environment. Also required will be attendance at community events. Salary The approved salary range for this role is $24.19 per hour to $27.78 per hour, dependent on candidate qualifications and related experience Physical Demands Duties may require sitting, standing, or walking for long periods of time. Position Type/Expected Hours of Work Monday through Friday 8-4. Occasional evening work may be required. Required Education and Experience 1. High School Diploma 2. At least 2 years of experience in a full-time office position. Other Duties Note this job description is not designed to cover a comprehensive listing of duties that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice. EEO Statement The Dimock Center values diversity and is committed to equal employment opportunity regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.

HealthDrive is seeking full-time Billing Specialist to join our team! The Billing Specialist is responsible for the accurate and timely processing of assigned billing duties on a daily basis with the primary goal of sending a clean claim the first time to increase cash collections and reduce DSO. The hourly pay range for this position is $17.00 - $21.00 per hour. We are conveniently located off Route 9 in Framingham, MA, close to routes 90 and 495 in a spacious modern office with a workout center available right in the building! What's in it for you: PPO Medical, Dental, and Vision Insurance, 401(k) + Company match, Paid Time Off, hybrid schedule opportunity, monthly meal program, Verizon Wireless, Dell, and other employee discounts, profit sharing, and employee referral bonuses. HealthDrive delivers on-site dentistry, optometry, podiatry, audiology, behavioral health, and primary care services to residents in long-term care, skilled nursing, and assisted living facilities. Each specialty offered by HealthDrive is one that directly impacts the quality of daily life for the deserving residents we serve. HealthDrive connects patients in need of vital healthcare to doctors committed to dignity and excellence. HealthDrive is a place where everyone can grow and training is provided. Join our diverse team today! Responsibilities Review, prepare, and accurately submit assigned charges on a daily basis. Perform manual billing for certain hardware orders from dispense paperwork within 24 hours of receipt. Identify and communicate billing corrections to providers and perform follow-up to ensure corrections are processed in a timely manner within established guidelines. Review, communicate, and work with providers to resolve billing corrections. Reprocess certain denials outlined by the supervisor in a timely manner. Meet or exceed daily productivity objectives for all assigned duties. Respond to email inquiries regarding billing related questions/issues within 24 hours. Process insurance updates daily. Review explanation of benefits from insurance payers for issues requiring follow up and resolution includes but is not limited to the following: Claims denied for unable to identify patient /patient not covered on date of service. Conduct timely follow-up with insurance payers, patients, responsible parties and/or facilities to obtain corrected/updated billing information. Utilize insurance eligibility websites as needed to verify new insurance information received from patient, RP or facility prior to rebilling. Administrative tasks including but not limited to: Assist with mailings, filing, processing refunds, and document scanning. Access the Clearinghouse to identify and correct rejected claims. Other duties and tasks may be assigned as appropriate or necessary. Qualifications Skills & Specifications: Excellent attention to detail and strong data entry skills with extensive knowledge of physician billing to Medicare, Medicaid and other insurance plans. Excellent interpersonal and customer service skills and the ability to communicate effectively and appropriately both verbally and in writing. Highly organized, have the ability to work in a fast-paced environment, be comfortable and effective working with both custom and “off the shelf” computer applications. Familiar with and experienced using online tools and insurance carrier websites. The individual should be self-motivated with excellent time management skills and a proven track record of consistently achieving assigned objectives. The ability to work effectively with minimal supervision who can work well independently and in a team-oriented environment. Have a positive attitude and adapt to change well. Must be fully proficient in using Microsoft Applications, especially Teams, Excel, Outlook and Word. Education & Qualifications: Experience in 3rd party medical billing and/or collections. Experience and knowledge of healthcare and medical terminology, including but not limited to: CPT ICD10 codes and use of modifiers. Experience in billing Medicare Part B, Medicare Replacement plans, and Medicaid for large multispecialty physician practice preferred. Experience in denial management preferred.

HealthDrive is seeking full-time Billing Specialist to join our team! The Billing Specialist is responsible for the accurate and timely processing of assigned billing duties on a daily basis with the primary goal of sending a clean claim the first time to increase cash collections and reduce DSO. The hourly pay range for this position is $17.00 - $21.00 per hour. We are conveniently located off Route 9 in Framingham, MA, close to routes 90 and 495 in a spacious modern office with a workout center available right in the building! What's in it for you: PPO Medical, Dental, and Vision Insurance, 401(k) + Company match, Paid Time Off, hybrid schedule opportunity, monthly meal program, Verizon Wireless, Dell, and other employee discounts, profit sharing, and employee referral bonuses. HealthDrive delivers on-site dentistry, optometry, podiatry, audiology, behavioral health, and primary care services to residents in long-term care, skilled nursing, and assisted living facilities. Each specialty offered by HealthDrive is one that directly impacts the quality of daily life for the deserving residents we serve. HealthDrive connects patients in need of vital healthcare to doctors committed to dignity and excellence. HealthDrive is a place where everyone can grow and training is provided. Join our diverse team today! Responsibilities * Review, prepare, and accurately submit assigned charges on a daily basis. * Perform manual billing for certain hardware orders from dispense paperwork within 24 hours of receipt. * Identify and communicate billing corrections to providers and perform follow-up to ensure corrections are processed in a timely manner within established guidelines. * Review, communicate, and work with providers to resolve billing corrections. * Reprocess certain denials outlined by the supervisor in a timely manner. * Meet or exceed daily productivity objectives for all assigned duties. * Respond to email inquiries regarding billing related questions/issues within 24 hours. * Process insurance updates daily. * Review explanation of benefits from insurance payers for issues requiring follow up and resolution includes but is not limited to the following: * Claims denied for unable to identify patient /patient not covered on date of service. * Conduct timely follow-up with insurance payers, patients, responsible parties and/or facilities to obtain corrected/updated billing information. * Utilize insurance eligibility websites as needed to verify new insurance information received from patient, RP or facility prior to rebilling. * Administrative tasks including but not limited to: * Assist with mailings, filing, processing refunds, and document scanning. * Access the Clearinghouse to identify and correct rejected claims. * Other duties and tasks may be assigned as appropriate or necessary. Qualifications Skills & Specifications: * Excellent attention to detail and strong data entry skills with extensive knowledge of physician billing to Medicare, Medicaid and other insurance plans. * Excellent interpersonal and customer service skills and the ability to communicate effectively and appropriately both verbally and in writing. * Highly organized, have the ability to work in a fast-paced environment, be comfortable and effective working with both custom and "off the shelf" computer applications. * Familiar with and experienced using online tools and insurance carrier websites. * The individual should be self-motivated with excellent time management skills and a proven track record of consistently achieving assigned objectives. * The ability to work effectively with minimal supervision who can work well independently and in a team-oriented environment. * Have a positive attitude and adapt to change well. * Must be fully proficient in using Microsoft Applications, especially Teams, Excel, Outlook and Word. Education & Qualifications: Experience in 3rd party medical billing and/or collections. Experience and knowledge of healthcare and medical terminology, including but not limited to: CPT ICD10 codes and use of modifiers. Experience in billing Medicare Part B, Medicare Replacement plans, and Medicaid for large multispecialty physician practice preferred. Experience in denial management preferred.

Thank you for expressing your interest in pursuing a career with Valley Medical Group. We are a provider-owned, multi-specialty group. We proudly serve a diverse community of over 55,000 patients at four locations throughout the Pioneer Valley. Valley Medical Group is looking for a Medical Billing Specialist to join our team. If you are looking for a dynamic environment, this is your opportunity! Position: Medical Billing Specialist Location: Greenfield, MA Hours: 40 hours, Monday-Friday generally between 8:00am-4:30pm. Hours may vary depending on department needs. Exact schedule to be discussed at time of interview. We are looking for an individual who can work independently, multi-task, and prioritize in a busy, fast paced multi-specialty billing office. Previous medical collections experience and general insurance billing practice knowledge preferred but not required. Job Responsibilities: Charge Entry: Responsible for accurate entry and processing of assigned charge entry within the Practice Management System. Research/Correction of Claims: Ensure Follow-up/Denial Claims are managed in an efficient and accurate manner. Patient Assistance: Ensure patient requests are managed appropriately and accurately. Cash receipts posting Patient correspondence Required Qualifications: Minimum of 2 years medical billing/coding within a Medical Practice High School Diploma or GED required Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent accuracy and attention to detail Additional Preferred Qualifications: CPC (Certified Professional Coder) a plus Athena experience preferred If you do not meet all of the preferred qualifications, we strongly encourage you to apply and/ or inquire. We often have multiple open positions and could consider you for another opportunity with our organization. Valley Medical Group offers: Medical, Dental & Vision Plans 401(k) Plan with Company Match Health Savings Account & Flexible Spending Account Generous Paid Time Off 7 Paid Holidays Company-Paid Long-Term Disability Insurance Company-Paid Life Insurance Voluntary Life, Accident and Critical Illness Insurance Options Company Wellness Program Employee Assistance Program Free On-Site Parking We Value Employee Engagement and Inclusive Practices Valley Medical Group (VMG) seeks to recruit, develop, and retain the most qualified workforce from a diverse candidate pool. We strive for every VMG staff person and provider to feel valued and be treated fairly, respectfully, and with dignity. We expect our employees to conduct themselves in a professional manner that promotes equal opportunity and prohibits unlawful discriminatory practices, including bias and harassment. Fostering inclusion and belonging among our employees is critical to our success in providing high-quality patient care rooted in evidence-based practices and health equity. We have several initiatives that prioritize the employee experience, from an annual assessment of employee engagement to staff recognition events, various feedback mechanisms, and committees that promote an inclusive workplace.

The Cellular Therapies Donor Services Specialist facilitates allogeneic donor identification and collection processes on behalf of adult and pediatric patients undergoing a stem cell transplant or other Cellular Therapy, including standard of care and clinical research therapies. This position is responsible for initiating and managing the search for suitable donors, coordinating donor testing and collection, donor product acquisition, and ensuring a smooth and effective process for both the donor and recipient. The role requires collaboration with multidisciplinary care teams, and donor registry organizations, as well as attention to detail, organization, problem-solving and effective communication. The specialist is responsible for the analytical, logistical, and administrative aspects of donor services, ensuring compliance with regulatory standards and supporting overall operations of the Cellular Therapy department. **The Cellular Therapies Donor Services Specialist position is a full time position, Monday through Friday with some on-call required. The position is hybrid, requiring 2 to 3 days on-site at the Longwood Medical area.** **DFCI guidelines state that employees must reside in New England: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, or Vermont.** Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + Identify suitable donor options for patients through family and/or donor registries, including domestic and international sources. Assess patient needs, therapy plan, and timing to ensure alignment with donor plan. + Responsible for comprehensive understanding of HLA donor search algorithms and other non-HLA factors, such as ABO, age and CMV status. + Analyze donor searches and apply current donor selection algorithms and strategies. + Responsible for the facilitation of the work up, collection, and acquisition of the stem cell product. + Perform product labeling verifications and courier hand off for donor registry. + Serve as donor advocate and primary point of contact for potential donors, providing ongoing support throughout the process. + Manage donor evaluations, including medical assessments and laboratory testing. + Provide comprehensive education to donors about the donation process, potential risks, and benefits. + Register donors in EMR and assign appropriate insurance coverage for accurate billing. + Conduct donor health screening (advanced). Collect donors' medical health history information and assess medical conditions and non-medical factors to determine further donor participation. + Manage donor testing (blood typing, HLA typing, and physical exams) to assess suitability. + Coordinate and schedule bone marrow or stem cell collection procedures, working with multidisciplinary care teams and donor registries. + Monitor the status of the donor collection process, ensuring that all necessary documentation and regulatory compliance requirements are met. + Attend Bone Marrow Harvest Procedures to ensure all procedures and documentation are competed accurately. + Ensure all necessary donor documentation is submitted and processed in a timely manner. + Manage the analytical, logistical, and administrative Donor Services operations of allogeneic donor cellular therapies. + Utilize critical thinking and solution-based approaches to address situations and navigate the nuances of each individual case. + Act as the liaison between transplant center, donor registries, donors, recipients, facilities, and the clinical transplant team. + Develop timetables with the clinical team to support the patient and donor's progress through complex therapies. + Provide timely updates via email or in weekly clinical review meetings to the transplant team regarding donor status including progress, challenges, and adjustments. + Ensure compliance with all regulatory bodies (e.g., FDA, AABB, FACT, NMDP) related to donor screening, collection, and processing. + Collaborate with multidisciplinary teams to optimize outcomes and support operational improvements efforts. + Maintain databases and systems related to donor information, ensuring accuracy and confidentiality. + Triage cases in a time sensitive manner, which may be subject to emergency contact of clinical team. **Minimum Education:** + Associates Degree required. **Minimum Experience:** + 2 years of experience in a patient care, healthcare administration, or clinical operations role in a complex healthcare environment required. **Preferred Qualifications:** + Bachelor's Degree in Healthcare Administration, Health Sciences or similar field strongly preferred **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Knowledge of FACT, NMDP & DFCI donor testing requirements and procedures, as well as donor suitability and eligibility. + Comprehensive knowledge of HLA typing, HLA antibody and donor search algorithms. + Excellent verbal and written communication skills to effectively interact with healthcare professionals, patients, and donors. + Demonstrated ability to work in highly regulated environments, following strict guidelines, such as clinical trials or complex medical systems. + Ability and willingness to work effectively in a collaborative interdisciplinary team model. + Must be detail-oriented with strong problem solving and decision-making skills. + Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously in a fast-paced environment. + Compassionate and empathetic approach when engaging with donors and their families. + Knowledge of regulatory guidelines related to bone marrow donation and transplant processes. + Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). + Ability to always maintain confidentiality and professionalism. + Willingness to engage in efforts to support an inclusive culture and workplace. + Proficient in DFCI/BWH/CHB clinical systems as applicable to the position. **PATIENT CONTACT:** Yes - all ages. **Pay Transparency Statement** The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $30.58 - $36.20 At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEOC Poster**

The Collection Specialist is responsible for collections of outstanding private invoices from the existing client base, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Revenue Cycle Manager and is located out of our Somerville, MA. office. Collections Specialist Responsibilities: Resolve insurance related billing issues with patients and/or insurance carriers Handling of high call volume Serve as primary representative for patient inquiries/calls Communicate effectively both orally and in writing Respond to customer inquiries, resolve client discrepancies, process and review account adjustments Demonstrate superior customer service skills and problem solving, which includes assisting the patient with alternative payment options and payment plans Possess basic understanding of government and commercial insurance and Credit & Collections policies Identify the need and request rebills to insurance Handle highly confidential information with complete discretion Maintain confidentiality of patient information while on the phone or in-person Work aged invoices utilizing various reports and the collection module using Zoll Rescue Net Alert Revenue Cycle Manager about potential problems that could affect collections Meet productivity goals/benchmarks as set and communicated by the manager Utilize available sources to obtain updated info and reissue correspondence Additional projects and responsibilities may be assigned permanently or on an as needed basis Collections Specialist Qualifications: Working knowledge of Microsoft Office, including Excel, Word is a must Strong communication, problem solving and analytical skills required Acute attention to detail and the ability to work in a fast-paced, team-oriented environment with a focus on communication required Outstanding customer service and phone skills Previous collections or customer service experience a plus Knowledge of HIPPA and healthcare policies a plus High School diploma or GED required Fluent in Spanish a plus, but not required Must be positive and maintain professional demeanor at all times Familiarity with Medicaid and Medicare guidelines Ambulance billing experience a plus 3-5 years Accounts Receivable follow up experience About Cataldo Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve. Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center. While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.

Job Description The Collection Specialist is responsible for collections of outstanding private invoices from the existing client base, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Revenue Cycle Manager and is located out of our Somerville, MA. office. Collections Specialist Responsibilities: Resolve insurance related billing issues with patients and/or insurance carriers Handling of high call volume Serve as primary representative for patient inquiries/calls Communicate effectively both orally and in writing Respond to customer inquiries, resolve client discrepancies, process and review account adjustments Demonstrate superior customer service skills and problem solving, which includes assisting the patient with alternative payment options and payment plans Possess basic understanding of government and commercial insurance and Credit & Collections policies Identify the need and request rebills to insurance Handle highly confidential information with complete discretion Maintain confidentiality of patient information while on the phone or in-person Work aged invoices utilizing various reports and the collection module using Zoll Rescue Net Alert Revenue Cycle Manager about potential problems that could affect collections Meet productivity goals/benchmarks as set and communicated by the manager Utilize available sources to obtain updated info and reissue correspondence Additional projects and responsibilities may be assigned permanently or on an as needed basis Collections Specialist Qualifications: Working knowledge of Microsoft Office, including Excel, Word is a must Strong communication, problem solving and analytical skills required Acute attention to detail and the ability to work in a fast-paced, team-oriented environment with a focus on communication required Outstanding customer service and phone skills Previous collections or customer service experience a plus Knowledge of HIPPA and healthcare policies a plus High School diploma or GED required Fluent in Spanish a plus, but not required Must be positive and maintain professional demeanor at all times Familiarity with Medicaid and Medicare guidelines Ambulance billing experience a plus 3-5 years Accounts Receivable follow up experience About Cataldo Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve. Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center. While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.