Specialist jobs at Pediatrics Plus - 1531 jobs

:The Communication Specialist is responsible for answering 911 calls and appropriately dispatching emergency services within the established time frame. This includes gathering critical information regarding the nature of the complaint and verifying the location of the incident per protocol. Responsible for remaining on the phone with the caller until the first responder arrives and coaches the caller per protocol as the situation requires. The Communication Specialist assigns appropriate level of ambulance to the event and sends all corresponding information within 30 seconds of dispatch. Responsible for managing the ambulance posting plan as workflow requires. Flight follows helicopters when needed. Education: ▪ Required: High School Diploma or Equivalent ▪ Preferred: Emergency Medical Dispatch Training Experience: ▪ Preferred:1 year of communications center experience Skills: ▪ Calmly and efficiently perform and make appropriate decisions rapidly under stress in emergency situations. ▪ Ability to follow instructions. ▪ Possess good telecommunications skills. ▪ Possess ability to track and manage multiple tasks simultaneously. ▪ Possess ability to maintain a tolerant and congenial presence when dealing with public, crews and other departments while answering numerous calls per day and covering urgent requests. Licensure/Certification/Registration: ▪ Preferred: PRO QA

Would You Like a Life-Changing Career with LifeGift Where You Can Grow as a Family Engagement Specialist I? Kick-start the career of a lifetime where you can be a part of our mission of hope, working with an incredible team saving lives while modeling our values of Passion, Compassion, and Professionalism to the LifeGift community. LifeGift is currently looking for a Family Engagement Specialist I in Lubbock who serves as a critical link between LifeGift and the families whose loved ones are considering or have opted for organ donation. This role encompasses providing emotional support, education about the donation process, and facilitating meaningful conversations between families and healthcare personnel. The Family Engagement Specialist will work collaboratively with medical professionals, social workers, and bereavement coordinators to ensure families receive comprehensive and compassionate care during emotionally challenging times. Do you possess the attributes to be a successful Family Engagement Specialist I and perform the following essential functions? Provide compassionate support to families during the organ donation process, addressing their questions and concerns with empathy and understanding. Educate families on the process of organ donation, including the medical, ethical, and emotional aspects, to help them make informed decisions. Act as a liaison between families and medical providers, ensuring effective communication and clarity regarding the donation process. Offer immediate support and resources to families in crisis, assisting them in navigating complex emotions and providing grief counseling as necessary. Collaborate with the Family Engagement Manager to develop and refine educational materials, resources, and training programs to enhance family engagement strategies. Maintain accurate records and documentation of family interactions, ensuring confidentiality and compliance with all regulatory standards. Participate in community outreach initiatives to promote organ donation awareness and educate the public about LifeGift's mission and the importance of donor families. Work closely with multidisciplinary teams to advocate for families' needs and ensure their voices are heard in policy and operational discussions. Do you have the education and experience to be a Family Engagement Specialist I? Bachelor's degree in Social Work, Nursing, Psychology, Public Health, Human Services, Communications, Counseling, Education, or a related field; Master's degree preferred. Minimum of 2-3 years' experience in family support, grief counseling, or a related field, preferably in healthcare or organ donation settings. Backgrounds that demonstrate advanced interpersonal communication, conflict resolution, and the ability to guide individuals through complex, emotionally charged decisions Knowledge of the organ donation process and relevant regulatory frameworks is highly desirable. Ability to navigate sensitive and complex situations with professionalism and poise. Proficient in Microsoft Office Suite and experience with data management systems. Bilingual (English/Spanish) is a plus. This is NOT a remote position. This role requires frequent travel and ability to commute to different hospital partners within our service area. As a condition of employment, you must be able to attain Hospital Badge and EMR Access from all of the LifeGift Hospital Partners, as well as the availability to work 12-hour shifts, including nights, weekends and holidays. The Heart of Our Culture Established in 1987, LifeGift offers hope to the thousands of people in Texas and beyond who need lifesaving organ and tissue transplants. Our organization is diverse by nature, and inclusive by choice. LifeGift strives to reflect the communities where we live and work, and our multi-cultural and diverse team contributes an abundance of talent, abilities, and innovation that have continued to elevate our success. Rewards and Benefits for Your Career and Well-Being LifeGift values its team members and offers a variety of highly competitive benefits. Full-time team members have the opportunity to enroll in the following insurance plans: medical, dental, and vision, as well as life insurance, LTD and STD, and FSAs and HSAs that are pre-tax and to which LifeGift contributes. LifeGift also offers an exceptional retirement package that includes 403(b) and 401(a) retirement plans with the opportunity for a generous match. Additionally, LifeGift offers a tuition reimbursement program to encourage team members to expand their knowledge and further their education. LifeGift recognizes the importance of a work-life balance and encourages team members to take advantage of a generous vacation and sick leave plan. LifeGift is an equal opportunity employer! If you are qualified and want to be considered for a career that is life-changing, has purpose, and where you can be a part of an organization that cares about its employees, we encourage you to apply by completing the application at ************************* LifeGift is a drug-free workplace.

A leading healthcare provider in Houston is seeking a Senior Scheduler to manage appointment scheduling for complex services. The role involves clear communication with patients and medical staff, ensuring timely access to healthcare services, and training new staff members. Candidates should have a high school diploma and relevant experience in medical scheduling or a call center environment. This position offers opportunities for personal growth and a dynamic team environment. #J-18808-Ljbffr

Would You Like a Life-Changing Career with LifeGift Where You Can Grow as a Family Engagement Specialist I? Kick-start the career of a lifetime where you can be a part of our mission of hope, working with an incredible team saving lives while modeling our values of Passion, Compassion, and Professionalism to the LifeGift community. LifeGift is currently looking for a Family Engagement Specialist I in Houston who serves as a critical link between LifeGift and the families whose loved ones are considering or have opted for organ donation. This role encompasses providing emotional support, education about the donation process, and facilitating meaningful conversations between families and healthcare personnel. The Family Engagement Specialist will work collaboratively with medical professionals, social workers, and bereavement coordinators to ensure families receive comprehensive and compassionate care during emotionally challenging times. Do you possess the attributes to be a successful Family Engagement Specialist I and perform the following essential functions? Provide compassionate support to families during the organ donation process, addressing their questions and concerns with empathy and understanding. Educate families on the process of organ donation, including the medical, ethical, and emotional aspects, to help them make informed decisions. Act as a liaison between families and medical providers, ensuring effective communication and clarity regarding the donation process. Offer immediate support and resources to families in crisis, assisting them in navigating complex emotions and providing grief counseling as necessary. Collaborate with the Family Engagement Manager to develop and refine educational materials, resources, and training programs to enhance family engagement strategies. Maintain accurate records and documentation of family interactions, ensuring confidentiality and compliance with all regulatory standards. Participate in community outreach initiatives to promote organ donation awareness and educate the public about LifeGift's mission and the importance of donor families. Work closely with multidisciplinary teams to advocate for families' needs and ensure their voices are heard in policy and operational discussions. Do you have the education and experience to be a Family Engagement Specialist I? Bachelor's degree in Social Work, Nursing, Psychology, Public Health, Human Services, Communications, Counseling, Education, or a related field; Master's degree preferred. Minimum of 2-3 years' experience in family support, grief counseling, or a related field, preferably in healthcare or organ donation settings. Backgrounds that demonstrate advanced interpersonal communication, conflict resolution, and the ability to guide individuals through complex, emotionally charged decisions Knowledge of the organ donation process and relevant regulatory frameworks is highly desirable. Ability to navigate sensitive and complex situations with professionalism and poise. Proficient in Microsoft Office Suite and experience with data management systems. Bilingual (English/Spanish) is a plus. This is NOT a remote position. This role requires frequent travel and ability to commute to different hospital partners within our service area. As a condition of employment, you must be able to attain Hospital Badge and EMR Access from all of the LifeGift Hospital Partners, as well as the availability to work 12-hour shifts, including nights, weekends and holidays. The Heart of Our Culture Established in 1987, LifeGift offers hope to the thousands of people in Texas and beyond who need lifesaving organ and tissue transplants. Our organization is diverse by nature, and inclusive by choice. LifeGift strives to reflect the communities where we live and work, and our multi-cultural and diverse team contributes an abundance of talent, abilities, and innovation that have continued to elevate our success. Rewards and Benefits for Your Career and Well-Being LifeGift values its team members and offers a variety of highly competitive benefits. Full-time team members have the opportunity to enroll in the following insurance plans: medical, dental, and vision, as well as life insurance, LTD and STD, and FSAs and HSAs that are pre-tax and to which LifeGift contributes. LifeGift also offers an exceptional retirement package that includes 403(b) and 401(a) retirement plans with the opportunity for a generous match. Additionally, LifeGift offers a tuition reimbursement program to encourage team members to expand their knowledge and further their education. LifeGift recognizes the importance of a work-life balance and encourages team members to take advantage of a generous vacation and sick leave plan. LifeGift is an equal opportunity employer! If you are qualified and want to be considered for a career that is life-changing, has purpose, and where you can be a part of an organization that cares about its employees, we encourage you to apply by completing the application at ************************* LifeGift is a drug-free workplace.

A First Name Basis provides in-home care to seniors and individuals with disabilities across 40+ offices in four states. We're scaling quickly by investing in caregiver careers, applying smart technology to improve clinical outcomes, and setting the pace for the future of home care. If you're hungry to grow and make an impact, we want you on our team. Job Summary We are seeking a driven and detail oriented Inside Sales Representative to join our team in Plano, TX. In this role, you will play a crucial part in helping clients start home care services by guiding them through the process and ensuring they receive the support they need. Responsibilities Client Assistance: Determine the type of Medicaid coverage potential clients have and assist them through the onboarding process for home care services. Lead Management: Handle inbound calls and emails, make outbound calls to warm leads, and manage the entire client journey until services begin. Paperwork and Process: Complete extensive paperwork and maintain accurate records throughout the client onboarding process. Collaboration: Work closely with local teams to schedule in-home assessments and coordinate service starts. Performance Metrics: Make daily calls and maintain detailed notes. Progress leads through various stages efficiently. Ensure 11-15 clients start services each month. If you are passionate about sales, enjoy working in a fast-paced environment, and have the drive to succeed, we encourage you to apply for this exciting opportunity as an Inside Sales Representative. Job Type: Full-time Pay: $70,000 to $75,000 (ON-TARGET Earnings, "OTE"), comprised of Base + Commission. Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Supplemental Pay: Bonus opportunities Commission pay Yearly bonus Ability to Commute: Plano, TX 75093 (Required)

A First Name Basis (AFNB) is one of the fastest-growing in-home care providers in the region, with 40+ offices across four states. We're reimagining what it means to serve seniors and individuals with disabilities-by building strong caregiver careers, implementing smart clinical and scheduling systems, and ensuring compliance and care quality are never compromised We are seeking a driven and detail oriented Inside Sales Representative to join our team in Plano, TX. This position will be onsite. Position Summary: The Inside Sales Specialist plays a crucial part in helping clients start home care services by guiding them through the process and ensuring they receive the support they need. Responsibilities: Determine the type of Medicaid coverage potential clients have and assist them through the onboarding process for home care services. Handle inbound calls and emails, make outbound calls to warm leads, and manage the entire client journey until services begin. Complete extensive paperwork and maintain accurate records throughout the client onboarding process. Work closely with local teams to schedule in-home assessments and coordinate service starts. Make daily calls and maintain detailed notes. Progress leads through various stages efficiently. Ensure 11-15 clients start services each month. Skills, Qualifications, & Experience: Bachelor's degree preferred Minimum of 2 years of sales experience Healthcare experience preferred Benefits: Competitive pay Medical, dental, vision benefits 401(k) with employer match PTO Sick time Paid company holidays Monthly performance bonuses

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 40 hours per week. Shifts are from 9:00am-5:30pm. Onsite training is required for up to 6 months. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a part time position working between 20-29 hours/week. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 40 hours per week; shifts are Monday through Wednesday and Friday, 10:30am - 6:30pm and Saturday, 8:00am - 4:30pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned

The Scheduling Specialist under general supervision and in accordance with established procedures, schedules outpatient diagnostic procedures including but not limited to radiology and imaging procedures, validates outpatient orders, and captures patient demographic and insurance information. **ESSENTIAL FUNCTIONS OF THE ROLE** Contacts patients or providers for outpatient diagnostic procedures. Contacts patients to schedule outpatient diagnostic procedures. Collects patient demographic and insurance information during scheduling phone call with provider or patient. Validates insurance is in network with the provider. Compiles patient information such as diagnosis, reason for procedure, medications, allergies and other applicable information prior to scheduled procedure. Monitors inbound orders process to ensure orders are validated and routed appropriately to ensure patients are contacted timely to schedule procedure. Contacts department affected by schedule adjustments to ensure patient is prepared and necessary personnel and equipment are available. Responsible for meeting telephone system metrics and any other productivity standards set by the department to include length of call, length of answer time, and number of calls taken within a specific period. **KEY SUCCESS FACTORS** Must consistently meets performance standards of production, accuracy, completeness and quality. Requires good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette. Ability to maintain a professional demeanor in a highly stressful and emotional environment, behavioral health and suffering patients in addition to life/death situations. Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills. Demonstrates ability to manage multiple, changing priorities in an effective and organized manner. Excellent data entry, numeric, typing and computer navigational skills. Basic computer skills and Microsoft Office. **BENEFITS** Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level **QUALIFICATIONS** - EDUCATION - H.S. Diploma/GED Equivalent - EXPERIENCE - Less than 1 Year of Experience As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The Scheduling Specialist under general supervision and in accordance with established procedures, schedules outpatient diagnostic procedures including but not limited to radiology and imaging procedures, validates outpatient orders, and captures patient demographic and insurance information. ESSENTIAL FUNCTIONS OF THE ROLE Contacts patients or providers for outpatient diagnostic procedures. Contacts patients to schedule outpatient diagnostic procedures. Collects patient demographic and insurance information during scheduling phone call with provider or patient. Validates insurance is in network with the provider. Compiles patient information such as diagnosis, reason for procedure, medications, allergies and other applicable information prior to scheduled procedure. Monitors inbound orders process to ensure orders are validated and routed appropriately to ensure patients are contacted timely to schedule procedure. Contacts department affected by schedule adjustments to ensure patient is prepared and necessary personnel and equipment are available. Responsible for meeting telephone system metrics and any other productivity standards set by the department to include length of call, length of answer time, and number of calls taken within a specific period. KEY SUCCESS FACTORS Must consistently meets performance standards of production, accuracy, completeness and quality. Requires good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette. Ability to maintain a professional demeanor in a highly stressful and emotional environment, behavioral health and suffering patients in addition to life/death situations. Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills. Demonstrates ability to manage multiple, changing priorities in an effective and organized manner. Excellent data entry, numeric, typing and computer navigational skills. Basic computer skills and Microsoft Office. BENEFITS Our competitive benefits package includes the following * Immediate eligibility for health and welfare benefits * 401(k) savings plan with dollar-for-dollar match up to 5% * Tuition Reimbursement * PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS * EDUCATION - H.S. Diploma/GED Equivalent * EXPERIENCE - Less than 1 Year of Experience

The Scheduling Specialist under general supervision and in accordance with established procedures, schedules outpatient diagnostic procedures including but not limited to radiology and imaging procedures, validates outpatient orders, and captures patient demographic and insurance information. **ESSENTIAL FUNCTIONS OF THE ROLE** Contacts patients or providers for outpatient diagnostic procedures. Contacts patients to schedule outpatient diagnostic procedures. Collects patient demographic and insurance information during scheduling phone call with provider or patient. Validates insurance is in network with the provider. Compiles patient information such as diagnosis, reason for procedure, medications, allergies and other applicable information prior to scheduled procedure. Monitors inbound orders process to ensure orders are validated and routed appropriately to ensure patients are contacted timely to schedule procedure. Contacts department affected by schedule adjustments to ensure patient is prepared and necessary personnel and equipment are available. Responsible for meeting telephone system metrics and any other productivity standards set by the department to include length of call, length of answer time, and number of calls taken within a specific period. **KEY SUCCESS FACTORS** Must consistently meets performance standards of production, accuracy, completeness and quality. Requires good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette. Ability to maintain a professional demeanor in a highly stressful and emotional environment, behavioral health and suffering patients in addition to life/death situations. Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills. Demonstrates ability to manage multiple, changing priorities in an effective and organized manner. Excellent data entry, numeric, typing and computer navigational skills. Basic computer skills and Microsoft Office. **BENEFITS** Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level **QUALIFICATIONS** - EDUCATION - H.S. Diploma/GED Equivalent - EXPERIENCE - Less than 1 Year of Experience As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The Scheduling Specialist under general supervision and in accordance with established procedures, schedules outpatient diagnostic procedures including but not limited to radiology and imaging procedures, validates outpatient orders, and captures patient demographic and insurance information. **SHIFT AND SCHEDULE** PRN - Nights and Weekends availability is highly preferred **ESSENTIAL FUNCTIONS OF THE ROLE** Contacts patients or providers for outpatient diagnostic procedures. Contacts patients to schedule outpatient diagnostic procedures. Collects patient demographic and insurance information during scheduling phone call with provider or patient. Validates insurance is in network with the provider. Compiles patient information such as diagnosis, reason for procedure, medications, allergies and other applicable information prior to scheduled procedure. Monitors inbound orders process to ensure orders are validated and routed appropriately to ensure patients are contacted timely to schedule procedure. Contacts department affected by schedule adjustments to ensure patient is prepared and necessary personnel and equipment are available. Responsible for meeting telephone system metrics and any other productivity standards set by the department to include length of call, length of answer time, and number of calls taken within a specific period. **KEY SUCCESS FACTORS** Must consistently meets performance standards of production, accuracy, completeness and quality. Requires good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette. Ability to maintain a professional demeanor in a highly stressful and emotional environment, behavioral health and suffering patients in addition to life/death situations. Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills. Demonstrates ability to manage multiple, changing priorities in an effective and organized manner. Excellent data entry, numeric, typing and computer navigational skills. Basic computer skills and Microsoft Office. **BENEFITS** Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level **QUALIFICATIONS** - EDUCATION - H.S. Diploma/GED Equivalent - EXPERIENCE - Less than 1 Year of Experience As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The Scheduling Specialist under general supervision and in accordance with established procedures, schedules outpatient diagnostic procedures including but not limited to radiology and imaging procedures, validates outpatient orders, and captures patient demographic and insurance information. SHIFT AND SCHEDULE PRN - Nights and Weekends availability is highly preferred ESSENTIAL FUNCTIONS OF THE ROLE Contacts patients or providers for outpatient diagnostic procedures. Contacts patients to schedule outpatient diagnostic procedures. Collects patient demographic and insurance information during scheduling phone call with provider or patient. Validates insurance is in network with the provider. Compiles patient information such as diagnosis, reason for procedure, medications, allergies and other applicable information prior to scheduled procedure. Monitors inbound orders process to ensure orders are validated and routed appropriately to ensure patients are contacted timely to schedule procedure. Contacts department affected by schedule adjustments to ensure patient is prepared and necessary personnel and equipment are available. Responsible for meeting telephone system metrics and any other productivity standards set by the department to include length of call, length of answer time, and number of calls taken within a specific period. KEY SUCCESS FACTORS Must consistently meets performance standards of production, accuracy, completeness and quality. Requires good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette. Ability to maintain a professional demeanor in a highly stressful and emotional environment, behavioral health and suffering patients in addition to life/death situations. Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills. Demonstrates ability to manage multiple, changing priorities in an effective and organized manner. Excellent data entry, numeric, typing and computer navigational skills. Basic computer skills and Microsoft Office. BENEFITS Our competitive benefits package includes the following * Immediate eligibility for health and welfare benefits * 401(k) savings plan with dollar-for-dollar match up to 5% * Tuition Reimbursement * PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS * EDUCATION - H.S. Diploma/GED Equivalent * EXPERIENCE - Less than 1 Year of Experience

The Scheduling Specialist under general supervision and in accordance with established procedures, schedules outpatient diagnostic procedures including but not limited to radiology and imaging procedures, validates outpatient orders, and captures patient demographic and insurance information. **ESSENTIAL FUNCTIONS OF THE ROLE** Contacts patients or providers for outpatient diagnostic procedures. Contacts patients to schedule outpatient diagnostic procedures. Collects patient demographic and insurance information during scheduling phone call with provider or patient. Validates insurance is in network with the provider. Compiles patient information such as diagnosis, reason for procedure, medications, allergies and other applicable information prior to scheduled procedure. Monitors inbound orders process to ensure orders are validated and routed appropriately to ensure patients are contacted timely to schedule procedure. Contacts department affected by schedule adjustments to ensure patient is prepared and necessary personnel and equipment are available. Responsible for meeting telephone system metrics and any other productivity standards set by the department to include length of call, length of answer time, and number of calls taken within a specific period. **KEY SUCCESS FACTORS** Must consistently meets performance standards of production, accuracy, completeness and quality. Requires good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette. Ability to maintain a professional demeanor in a highly stressful and emotional environment, behavioral health and suffering patients in addition to life/death situations. Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills. Demonstrates ability to manage multiple, changing priorities in an effective and organized manner. Excellent data entry, numeric, typing and computer navigational skills. Basic computer skills and Microsoft Office. **BENEFITS** Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level **QUALIFICATIONS** - EDUCATION - H.S. Diploma/GED Equivalent - EXPERIENCE - Less than 1 Year of Experience As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Are you looking to join a phenomenal team where patient care is at the center of everything we do? Look no further! Day 8-10 hours per week preferred RPSGT or RRT required BLS preferred The Opportunity: The Polysomnographic Specialist performs all aspects of care as outlined in national and departmental clinical standard of practice policy and procedure manual and in accordance with written verbal orders or approved protocol flow charts. This position will assist with MSLT and home sleep study set-ups. Clinical practice activities include but are not limited to the performance of diagnostic polysomnographic testing, assessment based therapeutic interventions and the analysis and scoring of polysomnographic records. The Polysomnographic Specialist accountabilities include the assessment and evaluation of histories and physicals, diagnostic, clinical and sleep related data pursuant to the development and monitoring of planned interventions in collaboration with the medical staff. The Polysomnographic Specialist supports and participates as appropriate in staff meetings, study quality, adherence to departmental protocols, continuing education, and professional growth development activities and performs other duties as assigned. Why Saint Luke's? We believe in work/life balance. We are dedicated to innovation and always looking for ways to improve. We believe in creating a collaborative environment where all voices are heard. We are here for you and will support you in achieving your goals. #LI-CK2 Job Requirements Applicable Experience: Less than 1 year Basic Life Support - American Heart Association or Red Cross, Polysomnographic Technologist - Board of Registered Polysomnographic Technologists Job Details PRN Day (United States of America) The best place to get care. The best place to give care . Saint Luke's 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter. Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.

Be the Voice Patients Trust First At Healthy Connections, we believe that exceptional care starts with a single conversation. As a Scheduling Specialist, you'll be that first voice-a trusted guide who helps patients take the important step of getting care. We're looking for someone who communicates clearly, listens carefully, and is ready to thrive in a fast-paced, team-centered environment. This full-time role is based in Mena and features a four-day workweek (40 hours total)-giving you the stability of full-time employment with built-in work-life balance. You'll work closely with patients and team members across our clinics to ensure scheduling runs smoothly and professionally. What You'll Be Doing * Professionally handle inbound calls from new and returning patients * Schedule appointments using our electronic medical records system (eMDs) * Work with digital tools like Phreesia and Updox to support patient engagement * Accurately gather insurance and demographic information * Direct clinical and billing inquiries to the appropriate internal teams * Coordinate appointment changes, cancellations, and follow-ups * Review provider and service updates regularly to stay informed * Partner with leadership to meet scheduling benchmarks and patient experience goals What to Expect This is a phone-based, administrative position that supports patients from all Healthy Connections clinics. You'll work in a structured, focused environment where clear communication and attention to detail are essential. The pace is quick-but you're never on your own. You'll be part of a close-knit team that collaborates daily to meet goals and provide high-quality care. Training and Support from Day One No guesswork here. You'll receive full training on our scheduling systems, protocols, and tools (eMDs, Phreesia, Updox). Our onboarding process is designed to make sure you're confident in your role-and our team and manager will support you every step of the way. Who We're Looking For * High school diploma required * At least 2 years of experience in a medical office or call center preferred * Strong communication and organization skills * Comfortable using Microsoft Office and learning new digital tools * Bilingual in Spanish is a plus, but not required * Ability to prioritize, stay focused, and manage a high volume of calls with professionalism * Willingness to travel to other clinic locations for training or team meetings as needed Why Healthy Connections? Healthy Connections is a Federally-Qualified Health Center (FQHC) that has been serving Arkansas communities for more than 25 years. We're here to make healthcare accessible-and we do it with compassion, consistency, and purpose. Our team is supportive, mission-driven, and committed to excellence in every interaction. Equal Opportunity and Civil Rights Statement Healthy Connections, Inc. is an Equal Opportunity Employer and Provider. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws. If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at ************************************************** or at any USDA office, or call ************** to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Ave., S.W., Washington, D.C. 20250-9410, by fax ************** or email at ***********************. Ready to Apply? Fill out the form on this page to get started and take the first step toward joining the team at Healthy Connections.

About Healthy Connections Healthy Connections is a Federally-Qualified Health Center serving communities across Western and Central Arkansas for more than 25 years. Guided by our pillars of Community, Compassion, and Excellence, we provide integrated medical, dental, and behavioral health services focused on access, quality, and patient-centered care. Our teams play a critical role in ensuring patients receive timely, coordinated services that support better health outcomes. Position Overview Healthy Connections is seeking a Scheduling Specialist Nurse to join our clinical support team at the Mena Headquarters. This is a phone-based role that serves as a vital connection point between patients, providers, and clinical teams. The Scheduling Specialist Nurse supports provider nurses with medication refills, test results, Updox staff queues, prior authorizations, and appointment coordination while ensuring clear, professional communication at every interaction. This is not a new position, but it is an essential one within our care model. The work is steady and fast-moving, requiring strong organization, clinical awareness, and the ability to manage multiple priorities throughout the day. Healthy Connections provides complete training and onboarding to support success in the role, and experience with EMR systems, Updox, and clinical scheduling workflows is strongly preferred. For individuals who demonstrate initiative and strong performance, there is opportunity for professional growth within the organization. Key Responsibilities Patient Relations * Answer and return patient calls in a professional, courteous, and timely manner. * Identify patient concerns and chief complaints and route clinical calls appropriately. * Serve as a system navigator and primary point of contact for patients and families. * Provide patient education, self-management coaching, and care coordination support. * Assist with coordination of specialty services, behavioral health services, and 340B pharmacy program benefits. * Accurately enter and update patient information in the electronic medical record (EMR). * Maintain strict patient confidentiality and HIPAA compliance at all times. Clinical & Team Support * Assist provider nurses with medication refills, test results, Updox staff queues, and prior authorizations. * Participate in meetings, trainings, and quality improvement activities. * Support Patient-Centered Medical Home (PCMH), Meaningful Use, and other organizational initiatives. * Collaborate with clinical departments and community partners to support continuity of care. * Assist with patient calls and triage per established protocols. Administrative Responsibilities * Support scheduling workflows, prescription refill processes, and medical records management as needed. * Maintain required licensure and continuing education. * Ensure accurate documentation and adherence to organizational policies and procedures. * Help maintain an efficient, organized scheduling office environment. * Contribute to departmental and organizational performance goals. * Perform other duties as assigned to support clinic operations. Qualifications * Licensed Practical Nurse (LPN), Medical Assistant, or four years of supervised nursing experience required. * Current Basic Life Support (BLS) certification required. * Bilingual (Spanish) skills preferred but not required. * Working knowledge of Microsoft Office and electronic systems. * Strong organizational, communication, and customer service skills. * Ability to work independently, prioritize tasks, and problem-solve effectively. * Ability to establish and maintain professional, respectful relationships with patients and staff. * Willingness to travel to other clinic locations or meetings as needed. Work Schedule & Conditions * Full-time position, 40 hours per week. * Primarily sedentary work with extended periods of sitting. * Minimal lifting required. * OSHA high-risk position with required safety and infection control training. Benefits * Competitive hourly pay. * Comprehensive benefits package including health, dental, and life insurance. * 401(k) retirement plan with company match. * Paid time off and holidays. * Discounted medical and dental services for employees. Equal Opportunity and Civil Rights Statement Healthy Connections, Inc. is an Equal Opportunity Employer and Provider. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws. If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at ************************************************** or at any USDA office, or call ************** to request the form. You may also write a letter containing all required information and send it to: U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Ave., S.W., Washington, D.C. 20250-9410, Fax: ************** or email at ***********************. Ready to Apply? If you're interested in this position, fill out the form on this page to get started.

We are currently seeking a Site Support Specialist to join our team of highly qualified professionals that share our vision of Empowering Children to Conquer their World! This role provides customer service, clerical, and administrative support for therapy, ABA, and preschool operations. They serve as a liaison for communication between site and central administrative teams. What we offer: Competitive Pay Paid Time Off - 15 days annually Medical, Dental, & Vision Insurance 401K with company matching Company Discounts & Incentives Professional Development and leadership growth opportunities State of the Art Facilities & Technology Hours: 9:00-6:00 What you will do: Provide front desk coverage each day. Greet children and families as they arrive and direct them to appropriate areas as needed. Check in children, family, and visitors via software and communicate with appropriate leadership regarding parent/visitor. Receive phone calls for therapy and preschool operations. Answer questions/provide support as indicated or transfer call to appropriate department. Understand internal processes required for a student and patient to receive services. Assist with tours for families. For preschool and therapy, provide Welcome and Enrollment Packet to family, assure payment is received per funding source, and process all items appropriately. Process paperwork between site and central administrative team as outlined in process manuals. Fulfill all requests for medical records. Manage outgoing and incoming mail, scanning and distributing appropriately. Update scheduling software throughout the day and communicate cancellations to appropriate personnel. Contact parents/guardians regarding preschool absentees. Manage waiting list through communication with the family. Make needed corrections and updates in software systems. Prepare needed materials for onboarding of newly enrolled children. Make badges for new employees and students. Update mailbox labels, posted classroom rosters, and classroom schedule as needed. Order supplies for site and stocks supplies as they arrive: workrooms, offices, and janitorial. Ensure reminders are communicated about the monthly theme for team member of the month recognition and that all corresponding tasks for Team Member of the Month and Quarter are completed. Provide lunch coverage as needed. Provide assistance in kitchen for plating and delivery of food daily. Ensure all special events are planned, communicated, and implemented in a timely manner as directed by leadership. Transportation Responsible for Medicaid transportation daily forms and the printing of new transportation logs and van reports. Responsible for van reimbursement paperwork to assist families. Responsible for scanning and saving all transportation documentation. Collect, scan, and save all classroom rosters, diaper charts, and attendance sheets. Update these items as needed. Assist with drop-off and pick-up of students daily as needed. Complete building set up and daily grounds inspection, including playground environment, to ensure safety and welfare of all children is maintained. Participate in one-on-one meetings with leader. Ensure all closing duties are complete at the end of each day. Communicate with team members and outside providers with clarity and in a professional and timely manner. Promote a friendly atmosphere for families, staff, and visitors. Respond positively to feedback concerning job performance. Responsible for After Care Duties to include: The after-care supervision duties and tasks begin daily at the conclusion of EIDT services approximately from 4:00 - 5:00 pm. Ensure all after-care computers are logged in and active prior to after-care. Ensure completion of the beginning and ending headcount in all after-care rooms. Oversee after-care employee staffing to ensure it is adequate and meets required ratios. Ensure all after-care staff follow all applicable policies and procedures. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/ Certification: High School Diploma or equivalent. Skills/ Abilities: Ability to communicate effectively and professionally with a wide variety of people. Must be able to work with children birth to age 21 and families who are at risk. Strong organizational skills with attention to detail and accuracy. Basic computer skills which include a working knowledge of keyboarding, database, word processing, spreadsheet, and Internet software. Ability to handle multiple tasks in a very busy environment. Ability to read and interpret documents such as safety rules, policies, and other company documents. Ability to author routine reports and correspondence. Ability to speak effectively before groups of families or employees of the organization. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Reports for work dressed appropriately and complies with company policies regarding the dress code. Ability to maintain regular and punctual a`endance. Ability to complete tasks in a timely manner Must possess a valid driver's license in the state of Arkansas. Travel may be required. Essential Physical Requirement: While performing the duties of this job, the employee is frequently required to accurately communicate information and ideas so others will understand through sight and hearing. The employee is regularly required to move including walking, running, jumping, and sitting. The employee is regularly required to use hands and fingers to handle, lift, reach, and feel. The employee is frequently required to stand and stoop, twist, bend, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include near and distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Compensation: Starts at $14.42 per hour Full Time #IND456