Invest in Your Success with Mac Tools
Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle.
As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds.
Key Benefits of Mac Tools Franchise Ownership
Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada.
Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more.
World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters.
Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc.
Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world.
Financial Flexibility: Explore various financing options to fit your needs.
Financial Requirements
To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options.
Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases.
Ready to Take the Next Step?
Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise?
Complete our quick mobile application to start your journey towards financial independence.
Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand.
Mac Tools , a division of Stanley Black & Decker Inc.
5195 Blazer Parkway
Dublin, Ohio 43017
$88k-103k yearly est.
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Head of Customer Success and Support
Onramp Technology, Inc. 2.8
Boston, MA
About OnRamp
OnRamp transforms B2B customer onboarding into a revenue driver. Our platform automates workflows, streamlines playbooks, and accelerates time-to-value, helping enterprises reduce onboarding time by up to 70%. Backed by leading investors and trusted by Fortune 15 companies, we're redefining how companies bring new customers online.
The Role
As Head of Customer Success and Support at OnRamp, you will own all post‑sales customer facing teams: Onboarding, Customer Success, Support, and Customer Education.
You will play a pivotal role in shaping our direction and delivering results that drive our company success as part of a growing team. You will collaborate closely across all company functions to ensure cross‑functional alignment with customer needs and business goals.
Responsibilities
Lead all aspects of our customer‑facing post sales strategy, operations, and process development
Own target attainment for NRR including both renewal and expansion quota.
Manage a growing team of CSMs and Support staff, providing coaching, mentoring, and development
Regularly engage and build executive level relationships with customers
Collaborate with leadership across the company as required to align operations with our strategic initiatives and business plan
Set quarterly CS team priorities by sequencing initiatives based on customer and revenue impact, and translate those priorities into scoped projects with clear owners, timelines, and success metrics
Collaborate with Product and Engineering on customer escalation and ticket resolution process
Collaborate with Product and Marketing on customer facing programs such as Beta Programs, Customer references and reviews, and Case‑Study development
Collaborate with Sales and Product Management to assess Enterprise prospect requirements and any service requirements resulting from those requirements
Communicate customer needs and issues, as well as internal initiatives to relevant internal and external stakeholders, fostering transparency, buy‑in and excitement
Drive internal usage of the OnRamp platform in our own onboarding and customer lifecycle management
Collaborate with Marketing to create and promote thought leadership content
Qualifications and Experience
Experience as a CSM in a B2B SaaS company
Experience building and leading a growing team
Experience with all post‑sales SaaS functions
Experience with SMB, Mid‑Market, and Enterprise customers
Strong analytical and problem‑solving skills, with the ability to assess risks and make data‑informed decisions.
Exemplary communication and collaboration skills, with the ability to influence stakeholders and drive consensus.
Proficiency with CRM (e.g., Salesforce, Hubspot) and popular productivity/workflow tools (e.g., JIRA) as well as familiarity and comfort supporting customer use of technical features such as integrations, webhooks, APIs, and similar technologies
Strong process design skills
Exceptional executive level customer facing communication, issue resolution, and expansion sales skills
High comfort level with ambiguity and working on a small team in a fast moving environment.
Why OnRamp
Work directly with enterprise and mid‑market clients, including Fortune 15 companies
Join a high‑growth SaaS company backed by top‑tier investors
Be part of a collaborative, ownership‑driven culture
Highly competitive cash compensation, equity, and benefits
Boston‑based, 5 days a week in‑office
OnRamp is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. OnRamp considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. OnRamp is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please don't hesitate to let us know.
#J-18808-Ljbffr
$41k-50k yearly est.
Regional Vice President
Silver Tree Residential, LLC 4.2
Boston, MA
Silver Tree Residential, LLC (STR) is a privately-owned real estate and property management company that owns and operates senior and multi-family apartment communities across the country. In our ever-growing portfolio, we currently have over 125 properties in 26 states totaling over 15,000 units. As long-term owners and operators of our communities, STR exists to provide the highest quality operations in senior and family housing. You can view more information about STR by visiting our company website at ***********************
Silver Tree Residential is seeking a Regional Vice President to oversee a portfolio of 7 to 10 apartment communities in a multiple state region.
Qualified candidates will have prior multi-site experience overseeing multiple managers at one time. The candidate will also have an extensive amount of HUD property management experience, specifically dealing with Project Based Section 8 housing. The candidate will need to maintain a high occupancy throughout their portfolio while following STR's resident screening guidelines to obtain the best quality resident.
Responsibilities include, but are not limited to:
• Responsible for implementing company's purpose, goals, business model and objectives, and for further developing the policies, procedures, and programs necessary to achieve them.
• Responsible for hiring and supervising site level staff and all activities that relate to the achievement of the company's objectives.
• Responsible for overseeing compliance for all properties and the integrity of the physical assets and maximizing the returns from the assets in accordance with the owner's objectives.
• Reports to the President or Senior Vice President and supervises on-site personnel at properties assigned and personnel assigned on special projects.
• Develops specific plans for the implementation of the company objectives and communicates the operations plan, with timetables and task assignments, to the President, Owner, and staff.
• Ensures that Silver Tree Residential's curb appeal standard is being met at all properties.
• Responsible for overseeing renovations of properties, demonstrating adeptness in managing complex projects and ensuring seamless execution.
Qualifications:
• Bachelor's Degree required
• Minimum of seven (7) years of experience in the multifamily industry and five (5) years of experience in a multi-site position
• Certified of Occupancy Specialists (COS) or equivalent designation is preferred
• Knowledgeable and experienced in handling EIV, HUD Management Reviews, REAC inspections
• Strong written and verbal communication skills
• Ability to handle multiple tasks and projects at one time
• Proficient with Microsoft Office, Word, and Excel
• OneSite experience preferred
Job Benefits:
• Salary will be commensurate with experience and qualifications
• Comprehensive Medical, Dental, and Vision benefits provided - 100% Employer Paid
• Cell Phone Allowance
• 50% employer match on 401(k) retirement
For additional information, please visit us at: ***********************
Silver Tree Residential is an Equal Opportunity Employer and Drug-Free Workplace.
$168k-238k yearly est.
AI Program Lead
Aegistech
Boston, MA
Our client is building the future of construction by fusing deep field expertise with cutting-edge AI innovation. As part of our Jobsite of the Future initiative, we are deploying a cohort of Site AI Engineers across select pilot projects to rapidly identify pain points, redesign workflows, and deploy agentic AI solutions that transform project delivery.
The JoF AI Program Lead will serve as the orchestrator and strategic integrator across all Jobsite of the Future pilots. In this role, you will oversee 3-4 Site AI Engineers, synthesize insights and use cases emerging from the field, coordinate closely with Operations leadership at HQ, and ensure that successful solutions are matured, hardened, and rolled out across national project portfolio.
You will play a pivotal role in connecting field experimentation with enterprise strategy-accelerating how our client discovers, validates, and scales AI-driven operational excellence. This is a highly cross-functional, high-visibility leadership role requiring a blend of technical depth, operational empathy, and strategic program execution.
Responsibilities:
Program Leadership & Coordination:
Lead the Jobsite of the Future AI program across multiple pilot projects, ensuring consistency, alignment, and shared learning.
Directly manage and mentor Site AI Engineers deployed to active jobsites, providing technical guidance, workflow redesign support, and development coaching.
Establish weekly and monthly operating rhythms across all pilot sites, consolidating insights, blockers, and opportunities into executive-ready reporting.
Field-HQ Integration:
Act as the bridge between field operations, Operations Excellence leadership, and the central AI Studio.
Synthesize field-discovered AI use cases, workflow redesign opportunities, and learnings into clear recommendations for enterprise adoption.
Ensure alignment with broader technology and operations roadmap, connecting jobsite innovation with strategic business initiatives.
Partner with Operations, Safety, Quality, Scheduling, and Finance stakeholders to validate, prioritize, and roadmap AI features.
Solution Validation & Enterprise Rollout:
Oversee the maturation of successful pilots into scalable, enterprise-ready AI solutions.
Coordinate cross-functional teams (AI Studio, Data Engineering, IT, Operations Excellence) in packaging solutions for wider deployment.
Drive structured rollout plans, including training, change management, and adoption tracking across additional project sites.
Ensure each new solution meets enterprise requirements for security, compliance, data governance, and client confidentiality (mirroring expectations from Site AI Engineer roles).
Technical Oversight & Architecture Alignment:
Guide engineering decisions made by Site AI Engineers around:
RAG pipelines, Delta Lake/Unity Catalog integrations, and vector search.
Use of Databricks, AWS Bedrock, Azure OpenAI, and cross-cloud custom connectors.
Workflow automation, API integrations, and ETL/ELT data flows.
Change Management & Adoption Enablement:
Work closely with Operations to develop and execute training, communication, and change management plans for new AI tools.
Track business impact, adoption, and behavior change KPIs across jobsites.
Champion the value of AI-enabled operations by sharing success stories, metrics, and playbooks.
Stakeholder Engagement & Executive Communication:
Prepare and deliver briefings for project leadership, Operations executives, and ELT stakeholders.
Translate technical outcomes into clear business language that highlights productivity, efficiency, and risk-reduction impacts.
Serve as a visible ambassador for the Jobsite of the Future vision, internally and with clients.
Qualifications:
7+ years experience across AI engineering, full-stack development, data engineering, or intelligent workflow automation-at least 3+ years in a leadership or program or product management capacity.
Hands-on experience building or overseeing production LLM/RAG systems, data integrations, and AI workflow automation at scale.
Strong familiarity with Databricks Lakehouse (Delta, Unity Catalog), vector search, API integrations, and CI/CD tooling (GitHub Actions or similar).
Demonstrated experience synthesizing complex technical and operational insights into clear, actionable plans.
Proven ability to coach and lead technical teams.
Excellent communication skills with the ability to engage field personnel, operations leaders, and executives.
Ability to travel regularly to active construction jobsites.
Preferred:
Background in construction, heavy industry, or field operations environments.
Experience with Lean/Six Sigma methods or workflow redesign. (This echoes expectations from the Site AI Engineer role.)
Prior work integrating multi-cloud AI services (AWS Bedrock, Azure OpenAI, OpenAI API).
Experience leading enterprise rollout of new digital or AI capabilities.
$90k-150k yearly est.
CDL A Team and Solo Owner Operators
Clark Transfer 3.8
Boston, MA
Let's get the show on the road!
Now Hiring Team & Solo Owner Operators
Since 1949, the people of Clark Transfer have moved the sets, lights and costumes for countless Broadway shows and live entertainment productions. This is specialized work which requires us to fit into a uniquely "show-business" way of operating.
About Clark Transfer
Clark Transfer runs exclusively with Owner Operators - we do not hire lease-purchase drivers. All drivers must already own their own tractor. Owner Operators pull our customized 48' and 53' trailers.
Clark Transfer operates directly in 48 states and Canada. Clark Transfer continues today under the same ownership and management. It is widely recognized as the "gold standard" for transportation in the theatrical industry.
Make More. Drive Less.
Solo Owner Operators average $175,000 to $225,000+ on less than 85k miles per year
Team Owner Operators average $275,000 to $325,000+ on less than 110k miles per year
Solos: Guaranteed minimum weekly average: $3,500/week worked (most earn $3,750 - $4,250+)
Teams: Guaranteed minimum weekly average: $5,000/week worked (most earn $5,500 - $6,500+)
Company Supported Owner Operator health insurance program
All miles paid, plus detention pay, bobtail, empty/loaded
$5,000 referral bonus
Paid fuel permits & fuel taxes
Paid tolls while under dispatch via company-provided transponder
Paid cargo/liability insurance
$1.60/gallon or lower fuel price guarantee (average, after fuel surcharge)
Requirements:
Minimum Age: 23
License Classes: A
OTR Exp: 2 Years (Must have 6 months in the last 12 months)
Must be Willing to Run OTR
Solid work history with minimal gaps in employment over the last 3 years
$275k-325k yearly
Auto Body Paint Technician
Dent Wizard International 4.6
Boston, MA
*For a quick application text APPLY1 to 82174* *About Dent Wizard* Dent Wizard is the nation's undisputed leader in automotive reconditioning services and vehicle protection products - and our success is the result of the great people who serve our customers. We're stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve.
*Auto Body Paint Technician Trainee *
Training: Fully Paid (Includes Travel, Food, and Transportation)
Commission-based uncapped earning potential.
First year earning potential: $50,000-$75,000
Long-term earning potential: $70,000-$150,000+
This position is 100% commission based. Actual earnings will vary based on individual performance.
Do you enjoy working with customers and being on the move? Do you have a passion for making something better than you found it? Join our growing team as a Paint Technician Trainee and start a rewarding career with uncapped earning potential!
What You'll Do:
* Travel to automotive customers to perform high-quality minor paint touch-ups to full surface repairs using advanced spray equipment and proven techniques
* Prep, blend, and finish vehicle surfaces to perfection
* Work independently at partner locations like dealerships, rental agencies, and auctions
* Deliver fast, flawless results that exceed expectations
What We're Looking for:
* Self-motivation, grit, and a strong work ethic
* Strong attention to detail and color accuracy
* Great communication skills and a customer-first mindset
* Detail-oriented with a passion for quality and precision
* Comfortable working outdoors in various weather conditions
* Manual dexterity for repetitive-motion tasks
* Self-motivated with the ability to work independently
* Valid driver's license and a good driving record
* Physical ability to kneel, bend, squat, and lift up to 45 lbs
What we offer:
* *No experience necessary - *we provide comprehensive, paid training (includes travel and lodging)
* *Unlimited, uncapped earning potential - *the harder you work, the more you can make
* *Excellent benefits - *medical, dental, vision, 401(k), paid vacation, and more
* *Awesome perks - *tools and supplies, company vehicle, gas card, mobile phone, and more
* *Independence - *manage your day without micromanagement
* *Supportive team - *work with a fun, dynamic crew that's got your back
* *Ongoing training - *including color matching systems and certifications with PPG, BASF, and more
* *Clear career path - *five levels from Senior Tech to World-Class Tech, with bonuses and recognition at every step
All candidates selected for offer will undergo post-offer, pre-employment screening appropriate to the role. This may include, but is not limited to, a physical examination, vision assessment, background check, and drug screening. Any such screening will be appropriate for the role, the same for all employees entering the same job category, and conducted in accordance with applicable laws and regulations.
**In accordance with NIOSH Respiratory Protection Standards Dent Wizard Technicians are required to wear the appropriate Personal Protective Equipment (PPE) in the form of a respirator.
The compensation offered for this position will depend on qualifications, experience, and geographic location.
The starting compensation is expected to be:
$50,000-$150,000/year We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies [Benefits Highlights Booklet](
*EOE Statement: *Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.
*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at ...@dentwizard.com.
$42k-59k yearly est.
Travel Surgical Technician - $2,445 per week
Host Healthcare 3.7
Plymouth, MA
Host Healthcare is seeking a travel Surgical Technician for a travel job in Plymouth, Massachusetts.
Job Description & Requirements
Specialty: Surgical Technician
Discipline: Allied Health Professional
40 hours per week
Shift: 10 hours, days
Employment Type: Travel
Host Healthcare Job ID #a1fVJxXpYAI. Pay package is based on 10 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Surgical Technician - Allied
About Host Healthcare
At Host Healthcare, we provide a truly comfortable experience as you explore your travel nursing, therapy, or allied career. We make your travel healthcare journey easy by taking care of all the details, so you don't have to.
We are on a mission to help others live better and we do this by helping the healers of the world be as comfortable as possible. With access to tens of thousands of travel nursing, therapy, and allied jobs in all 50 states, our responsive and friendly recruiters find your dream position based on what's important to you.
During your assignment, get access to premium benefits, including Day 1 medical that continues up to 30 days between assignments, 401K matching, travel reimbursements, dedicated housing support, and more. We also offer 24/7 support from our team and access to our on-staff clinicians so you can feel comfortable and confident throughout your entire assignment.
Travel comfortably with Host Healthcare.
Benefits
Referral bonus
School loan reimbursement
Vision benefits
Wellness and fitness programs
Company provided housing options
License and certification reimbursement
Life insurance
Medical benefits
Mileage reimbursement
Pet insurance
Discount program
Employee assistance programs
Guaranteed Hours
Health savings account
Holiday Pay
401k retirement plan
Continuing Education
Dental benefits
$47k-76k yearly est.
Administrative Assistant
Net2Source (N2S
Boston, MA
Job Title: Administrative Assistant
Duration: 3 Months- Additional support, Possible for extension
Shift: M-F 8am - 5pm
As an Administrative Services Coordinator, you will provide administrative support to a department or manager. You'll answer, screen and forward telephone calls, greet customers and resolve customer complaints.
Day-to-Day Responsibilities:
Calendar Management
- Schedule and coordinate meetings, appointments, and events.
- Maintain accurate and up-to-date executive and team calendars.
Expense Reporting
- Prepare, review, and submit expense reports.
- Track reimbursements and ensure compliance with company policies.
Ordering & File Organization
- Manage office supply orders and maintain inventory.
- Organize and maintain filing systems (digital and physical).
- Ensure documents are properly archived and easily accessible.
General Administrative Support
- Support ad hoc administrative tasks as needed.
Software skills:
- Basic computer functions
- Knowledgeable in Microsoft (Word, Excel, PPT)
- Outlook, email management
Years of Experience: at least 2 years of relevant experience
Education: Bachelor's degree preferred, but not required. Equivalent professional experience will be considered
Interview Process: 1 virtual and/or 1 onsite
$36k-47k yearly est.
Retail Merchandiser Team Lead
Sas Retail Services
Boston, MA
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.
In this role, you will provide in-store merchandising support to Retailers to meet shoppers' needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. In addition, you will support leadership with reporting, training, scheduling, as well as onboarding new hires. Are you ready to shape the future of shopping and get it done with us?
What we offer:
Competitive wages; $17.50 per hour
Growth opportunities abound - We promote from within
No prior experience is required as we provide training and team support to help you succeed
Additional hours may be available upon request
We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks
Now, about you:
Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
You're 18 years or older
Can perform physical work of moving, bending, standing and can lift up to 50 lbs.
Have reliable transportation to and from work location
Have 1-2 years of merchandising experience
Have experience leading and training people
Can use your smartphone or tablet to record work after each shift
Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
Are a motivated self-starter with a strong bias for action and results
Work independently, but also possess successful team building skills
Have the ability to perform job duties with a safety-first mentality in a retail environment
Join us and see what's possible for you! Click here to get started.
$17.5 hourly
Chief Financial & Operating Officer (CFOO)
The Massachusetts Housing Partnership 4.2
Boston, MA
The Organization
MHP is a seasoned public, nonprofit organization with 70+ employees established by state legislation in 1990 and whose board is appointed by the governor. MHP finances affordable rental housing, provides mortgage financing for first‑time home buyers through banks and credit unions, provides technical assistance for housing and neighborhood development, and is a major contributor to state housing policy. MHP has delivered financing or technical assistance in nearly every city and town in Massachusetts, including financing for more than 33,500 affordable rental housing units and more than 25,700 affordable homes for low‑income first‑time buyers. MHP has $1.2 billion in assets currently under management and has delivered $6.5 billion in below‑market financing either directly or through participating banks.
The Role
Location: Boston, Massachusetts (Hybrid)
Reports to: Executive Director
Direct Reports: Director of Finance, Human Resources Director, Director of Engagement & Inclusion, Director of IT, Treasury Manager, and F&A Executive Assistant
The Chief Financial and Operating Officer (CFOO) will succeed a long‑tenured, well‑respected leader and will inherit an exceptional team of committed and experienced staff. The CFOO will join MHP's five‑member Steering Committee (senior management team) and will ensure that MHP has the infrastructure and systems in place to achieve its mission effectively, be financially and operationally sustainable, and mitigate risk.
Key Responsibilities Leadership and Strategy
Oversee short‑ and long‑term budget planning, forecasting, and resource management in alignment with MHP's mission and strategic plan; identify opportunities to increase net income, unrestricted net assets, and to secure program funding where appropriate and as opportunities arise.
Regularly undertake business modeling, planning and stress testing; and align resources to meet agreed upon organizational objectives.
Regularly assess organizational performance against the annual budget and financial forecasts and make recommendations on financial strategy, staffing, and business goals.
Provide strategic and people‑centered leadership by empowering and managing direct reports, aligning team goals with organizational priorities, delivering clear and data‑driven feedback, and fostering professional growth and succession readiness.
Regularly update the board on financial performance, operational effectiveness, and staff engagement. Generate reports and develop tools to provide critical financial, operational, and staff information to the ED, Steering Committee, and board.
Responsible for the Finance, Audit and HR & Compensation Committees of the board.
Monitor financial performance and make recommendations to ensure MHP's financial health. Oversee MHP's annual budget, endeavor to maximize income, manage costs, and secure funding where appropriate and as opportunities arise.
Ensure that MHP maintains current and accurate financial records, has sound documented internal controls, continuously improves its financial systems, and meets its debt service and other financial obligations on a timely basis and in accordance with loan agreements and other contractual agreements.
Ensure that timely and accurate financial reporting is provided to the board, Executive Director, Steering Committee, and senior managers.
Facilitate the selection and engagement of auditing firms by the Audit and Risk Management Committee and ensure that annual audits are timely completed in accordance with Generally Accepted Auditing Standards.
Recommend investment policies for board approval and manage MHP's relationship with its external investment advisor. Oversee cash flow and investments to ensure appropriate cash balances are maintained and investment returns are maximized consistent with policy.
Operations and Technology
Pursue continuous improvements in systems and practices that increase efficiency and improve the delivery of programs and services, including potential uses of artificial intelligence.
Drive the effective use of IT across the organization by ensuring that employees at all levels are trained and supported in fully leveraging available tools and systems to enhance productivity, communication, and collaboration.
Develop, implement and maintain a robust contract management system that supports contractual compliance, operational efficiency, and accurate invoicing. Ensure that all new contracts are aligned with MHP's budget and internal policies.
Ensure that MHP has adequate systems and procedures in place to maintain compliance with state and federal requirements, to properly manage organizational risk and to support effective program implementation.
Strengthen decision‑making processes to ensure MHP takes well informed, calculated risks in all areas of operations.
Oversee the leasing and management of MHP's office space including the relationship of current and potential future space to hybrid office policies, leases, broker relationships, and make recommendations to the ED on lease options.
Manage MHP's corporate insurance, with support from an outside insurance advisor, to ensure that coverage is cost‑effective and adequately mitigates MHP's risk.
Human Resources & Engagement
Align staffing and HR planning with current priorities, new program demands, budgets, and future operational needs.
Ensure that HR policies are equitable and benefits are competitive to foster retention of top talent.
In collaboration with HR Director, oversee annual variable compensation recommendations, merit increases, salary adjustments, and promotions to the Executive Director, HR & Compensation Committee, and Board.
Advise and support Director of Engagement and Inclusion in conducting periodic belonging surveys and in designing and implementing strategies to enhance staff engagement and cultivate a sense of belonging.
Professional Experience
10+ years of enterprise‑level experience managing finance and/or operations in a complex organization, with a preference for experience at a public or nonprofit organization.
Extensive experience with financial management, budgeting, accounting and investment at a scale comparable to MHP.
Experience reporting to a CEO and being part of a senior management team.
Demonstrated and deep experience with direct management responsibility for staff across key functions, including finance, human resources, IT and operations with adjacency to some those functions in a senior management role considered.
Strong working knowledge of technology and information systems with the ability to organize and prioritize work using knowledge of current and emerging office technology and business methods.
Extensive cross‑departmental organizational leadership providing support in problem solving, resource management, outcome accountability, and program efficiencies.
Ability to work effectively with external constituents including public officials, financial institutions, customers and vendors.
Professional Attributes
A history of success both as a hands‑on, multitasking individual performer and as a leader and supervisor of professional staff.
Effectiveness in delegating responsibilities and holding staff accountable while fostering a team atmosphere and promoting individual employees' development and advancement.
A track record of professional integrity and strong motivation to be part of a mission‑driven organization.
Commitment to the principles of equity and inclusion in the workplace and in affordable housing.
An inclusive and people‑centered leadership style with the ability to attract, develop, inspire, and retain high‑performing staff in a multidisciplinary team.
Proven ability to manage complexity, solve problems, anticipate disruption, and make tough decisions when necessary.
An inquisitive management style that is unafraid to challenge assumptions.
Skilled written and verbal communication skills, including presentation skills.
Expertise in Excel and familiarity with the Office 365 suite including Outlook, Teams, Word, etc.
Knowledge of Sage Intacct, Workday Adaptive, and Paylocity is a plus.
Kind, empathetic, and grounded: bringing warmth, humility, and a sense of humor to the role.
Education
Bachelor's degree required, preference for a master's degree in a related field (e.g., finance, accounting, public administration, business administration) or equivalent knowledge, skills, and experience.
Travel
Travel throughout Massachusetts will occasionally be expected.
Compensation
The budgeted salary for this role is $230,000 to $250,000. Salary is just one component of MHP's total compensation package. Any final offer will be based on various factors including job‑related knowledge, skills, competencies, and experience.
Non-discrimination
MHP is an equal opportunity employer and is committed to creating an inclusive environment for all employees. MHP does not make hiring decisions based on age, race, gender, religion, disability, or any other characteristic protected by applicable law.
Candidates will be considered on a rolling basis. We urge your prompt consideration of this impactful leadership role.
#J-18808-Ljbffr
$230k-250k yearly
Travel Med-Surg Telemetry RN - $2,396 per week
Summit Medical Staffing Nursing
Boston, MA
Summit Medical Staffing Nursing is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Boston, Massachusetts.
Job Description & Requirements
Specialty: Med Surg / Telemetry
Discipline: RN
Start Date:
Duration: 13 weeks
36 hours per week
Shift: 12 hours
Employment Type: Travel
Summit Medical Staffing Nursing Job ID #. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN - MedSurg Tele - Menino 5 West
About Summit Medical Staffing Nursing
Summit Medical Staffing was founded in 2014 and is based in Fremont, Nebraska. Summit is a Veteran and Employee-owned company that provides staffing resources to Healthcare providers, hospitals and clinics, nationwide. Located in the Midwest, Summit strives to provide a dedicated and attentive approach to medical staffing services for the employer and the employee. Our philosophy to connect, educate, consult and advocate resonates within the entire Summit team. Our travelers make us special; our focus and commitment to them makes us unique. For more information, visit www.summitmedstaff.com.
Benefits
Medical benefits
Dental benefits
Vision benefits
Referral bonus
Employee assistance programs
Weekly pay
License and certification reimbursement
$105k-185k yearly est.
President/CEO
Salt Creek Capital 3.4
Boston, MA
Salt Creek Capital is seeking an experienced operating executive to join the firm as an Executive Partner. The executive is expected to work with the firm to evaluate acquisition opportunities of companies which they would oversee as President & CEO post-close. As CEO, the executive will be required to manage the full P&L, develop the growth strategy, and provide operational management. CEOs of companies acquired by SCC serve as the most senior business executive at the company, and report to & participate on the Company's board of directors.
Qualifications:
At least 10 years of senior management experience; prior successful P&L management and/or President or GM experience required
Desire to participate as a business partner and ability to balance fiduciary responsibilities to numerous disparate stakeholders
Proven experience, ability, and desire to manage a business with focus on generating strong free cash flow / EBITDA
Entrepreneurial thinker with an appetite to take on a high level of responsibility commensurate with anticipated rewards
Proven ability to manage all aspects of a company
Demonstrated ability to increase profitability through proactive business development efforts
Excellent professional references and high integrity
For more information about the Executive Partnership Program and to apply, please visit ********************************
$168k-332k yearly est.
Visual Merchandising Associate Manager, Wholesale
24 Seven Talent 4.5
Boston, MA
Visual Merchandising Associate Manager, Wholesale (Contract)
6-Month Contract | Boston-Based | Hybrid (In-Office Required)
Start Target: Early February
We're partnering with a global sports lifestyle brand to bring on a Visual Merchandising Associate Manager to support wholesale visual merchandising initiatives across North America. This is a hands-on, execution-focused contract role supporting national wholesale accounts, cross-functional partners, and large-scale retail rollouts.
This role sits within a high-performing visual merchandising team and will work closely with Creative, Operations, and external partners to ensure brand consistency, strong sell-in, and effective sell-through at the wholesale level.
What You'll Be Doing
Wholesale Visual Merchandising Execution
Support the execution of visual merchandising concepts, experiences, and in-store environments across assigned wholesale accounts
Partner with Creative and Operations teams to brief and deliver visual assets, graphics, fixtures, and shop-in-shop elements
Help manage maintenance, refresh, and rollout schedules for wholesale doors and visual installations
Coordinate with third-party VM partners on large-scale installations and market-specific initiatives
Support showroom setups, account presentations, and special projects tied to wholesale meetings and events
Brand & Retail Experience
Act as a brand ambassador, ensuring wholesale environments align with broader brand standards and consumer expectations
Apply brand guidelines thoughtfully across wholesale retail formats and door clusters
Maintain awareness of competitive landscape, consumer behavior, and current visual merchandising trends
Business & Performance Support
Use sell-thru data, key investments, and performance insights to inform visual presentation decisions
Support reporting and recaps from market visits, installations, and wholesale rollouts
Leverage visual merchandising tools and software to assist with floor set planning, heatmapping, and SKU productivity insights
What We're Looking For
3+ years of experience in visual merchandising, ideally with exposure to wholesale environments
Experience supporting regional or corporate-level VM initiatives preferred
Strong understanding of retail presentation, fixture layouts, graphics, and visual storytelling
Proficiency with PowerPoint and Adobe Creative Suite (InDesign, Photoshop, Illustrator)
Ability to visualize and communicate concepts for 3D retail environments
Familiarity with VM or floor planning software is a plus but not required
Strong collaboration skills and comfort working cross-functionally in a fast-paced environment
Organized, proactive, and able to manage multiple projects at once
Willingness to travel occasionally and support installations that may include limited weekend work
Additional Details
Boston-based role with required in-office presence
Occasional travel and weekend work depending on project needs
Hands-on role supporting active wholesale accounts and retail rollouts
Contract role with immediate impact and visibility across the business
$72k-92k yearly est.
Head of Immunology & IP Counsel
Flagship Pioneering 3.6
Boston, MA
A biotechnology firm located in Boston seeks a Senior Director, IP Counsel to lead immunology research and manage innovative pipeline development. The ideal candidate will hold a Ph.D. in Immunology or related field and possess 8-10 years of experience in immunology research. Responsibilities include developing assays and collaborating with cross-functional teams. This role offers a competitive salary range of $275,000 to $350,000 along with a comprehensive benefits package.
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$60k-107k yearly est.
Mail Services Associate
Commonwealth of Massachusetts 4.7
Boston, MA
Mail Services Associate - (260000A0)
The Operational Services Division (OSD) enables state government to obtain the goods and services it needs to serve the people of Massachusetts. OSD ensures that state procurements deliver best value and utilize fair, open, and competitive practices. The agency also helps thousands of businesses offer products and assistance to state agencies, local governments, and other public bodies - creating opportunities that contribute to economic growth and development. We work at the nexus between government and business and are privileged to make connections that support both sectors.
Join Our Dynamic Team
OSD's dynamic team is guided by the following values: SERVICE, PARTNERSHIP, CREATIVE‑PROBLEM SOLVING and RESPONSIVENESS. Our flexible, hybrid work environment fosters work‑life balance and collaboration, allowing us to effectively serve our state agency and local government partners so they can achieve their goals on behalf of the people of Massachusetts.
You'll be a great fit for our team if you believe in making state government work better, are forever curious and love building relationships and knowledge with partners in the public and private sectors. We look for people who can take initiative with a strong sense of urgency and enthusiasm, stay current on evolving policies, practices, industry and market trends, and consistently bring fresh ideas that contribute to a culture of innovation.
Role Summary
OSD is seeking to hire a Mail Services Associate to join the Commonwealth Print and Mail Services Team. The Mail Services Associate will operate a mail inserter, catch from the sorter, and keep accurate logs of all postage. The Associate may operate the courier van and/or truck to deliver mail and packages to state agencies and the post office. The incumbent will perform accurate record‑keeping of postal meter logs and production reports. The primary work location is 200 Arlington Street Chelsea, MA 02150. The work schedule is Monday through Friday, 7:00 AM - 3:00 PM EST, with potential after‑hours support as required. All offers of employment are conditional upon passing a Massachusetts Criminal Background Check (CORI), a security clearance (fingerprinting) consistent with IRS and/or public safety requirements, and security training.
Key Responsibilities
Demonstration of flexibility in accepting assignments and taking initiative where needed
Operating inserting equipment to ensure output is available in a timely manner
Operating inserting equipment to ensure output is accurate and meets client expectations
Operating all peripheral equipment in the print/mail shop to ensure all product output is accurate and meets quality requirements
Verify jobs are produced in their entirety by comparing product to reports
Breaking down jobs by hand or machine and arranging for distribution of output
Arranging for distribution of output to subsequent processing functions or external points
Document and report all problems with machinery to shift supervisor to minimize downtime and notify vendors if required
Providing general support and assistance to other operators as needed to ensure jobs are produced in a timely manner
Perform standard maintenance on machines to ensure maximum uptime
Follow standard operating procedures
Maintain prompt communication with both coworkers and clients, delivering information clearly and respectfully
Maintain a clean work area and safe work area
Perform detailed review of input/output data for completeness and accuracy
Perform related duties as required
Preferred Qualifications
Basic knowledge of USPS requirements.
Ability to operate various mail service equipment.
Basic knowledge of the methods and techniques used in the operation, adjustment, and care of machines.
Ability to operate computer equipment.
Ability to uncover and report errors and correct them before distribution of output.
Ability to maintain accurate records.
Ability to make periodic reports on the status of work being performed.
Ability to work in a team setting.
Qualifications
First consideration will be given to those applicants that apply within the first 14 days.
Minimum entrance requirements: Applicants must have at least two years of full‑time, or equivalent part‑time, experience in electronic data processing work, with major duties including the operation of the console of a computer and/or peripheral devices used in support of computer operations, or any equivalent combination of the required experience and the substitutions below.
An Associate's degree or higher with a major in the field of data processing may be substituted for one year of the required experience.
A diploma for completion of a one‑year full‑time, or equivalent part‑time, program in a recognized non‑degree granting business or vocational/technical school above the high school level with a major in the field of data processing may be substituted for one year of the required experience.
An official transcript from a recognized business or technical/vocational school as evidence of completion of a program consisting of at least 650 hours of instruction in computer programming/operation may be substituted for one year of the required experience.
Graduation from the data processing course of a recognized vocational/technical high school may be substituted for one year of the required experience.
Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed.
Special Requirements: None.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
Equal Opportunity / Diversity Statement
An Equal Opportunity / Aff… (briefly keep the main statement) …
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self‑select out of opportunities if they don't meet 100 % of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Contact
If you have Diversity, Aff… questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Ashley Pierce - ************.
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$49k-75k yearly est.
Lead Generative AI Engineer (Diffusion Models, 3D, VLM)
Edensign
Boston, MA
Edensign is building the future of AI-powered visual and spatial engine. Backed by the Harvard Innovation Labs, we're creating next-generation intelligent systems that merge generative AI, 3D understanding, and spatial intelligence to transform how real-world spaces are visualized, staged, and experienced.
Contact Email: *****************
Role Description
Full-time | Preference for Boston based candidates
We're looking for a senior technical leader to drive the development of our core AI engine. The ideal candidate has deep experience training large generative models, including diffusion, 3D reconstruction networks, multimodal, VLM architectures. In this role, you will spearhead model training pipelines, R&D experiments, data strategy, and foundational architecture decisions.
This is an opportunity to help build the next generation of spatial AI - from multi-view consistency to 2D-to-3D-to-2D transformation and advanced scene understanding.
Key Responsibilities
Design, train, and optimize cutting-edge generative models, including diffusion, 3D reconstruction, and multimodal/VLM architectures
Build and manage scalable training pipelines, data curation workflows, and experiment tracking
Lead research experiments, benchmarking, and exploration of new modeling techniques
Architect the evolution of our spatial AI stack-from prototyping new ideas to deploying production-ready models
Collaborate with engineering and product teams to integrate AI capabilities seamlessly into real-world workflows
Make strategic decisions around infrastructure, GPU utilization, model efficiency, and training optimization
Contribute to Edensign's long-term technical roadmap and innovation direction
Qualifications
Strong expertise in training generative models (diffusion, GANs, 3D generative models, or scene-reconstruction networks)
Deep background in Computer Vision, Computer Graphics, 3D geometry, NeRF-like architectures, or multi-view learning
Familiarity with node-based generative tools (e.g., ComfyUI) is a plus
Experience with VLMs, multimodal models, grounding, or spatial reasoning is highly valuable
Proficiency in Python and modern ML frameworks
Hands-on experience with distributed training, GPU optimization, and large-scale experiment management
Ability to work independently and lead technical direction in a fast-paced startup environment
Strong analytical, problem-solving, and system design skills
Excellent communication and collaboration skills
Master's or PhD in Computer Science, AI/ML, Computer Vision, or a related field
Experience in real estate, architecture, spatial design, or spatial computing is a bonus
Proficiency in Mandarin is preferred
$28k-44k yearly est.
Project Coordinator
Gardner Resources Consulting, LLC
Boston, MA
Must Have:
Bachelor's degree in Business, Communications, Project Management, or related field
Pharmaceutical or Med Device Experience
2-3 years of relevant experience in project coordination or administrative roles
Ability to multitask, prioritize work, and perform under tight deadlines
Organizational skills: adept at managing schedules, deadlines, documents, and logistical details
Communication: strong verbal, written, and presentation abilities to engage with diverse stakeholders
Technical proficiency: proficient in Microsoft Office (Word, Excel, Outlook), and familiarity with project management tools (e.g., MS Project, Smartsheet)
Attention to detail: meticulous with project documentation, budgets, and risk tracking
Problem-solving: proactive in identifying challenges and proposing solutions
A leading beverage company is seeking a Key Account Executive for Non-Alc in Boston. This role involves developing account plans for significant chains, ensuring sales targets, and training staff on current drink trends. Candidates should have over 5 years of experience in a commercial role, strong analytical skills, and knowledge of the beverage industry. The position offers a competitive salary, vacation days, and various employee benefits, including health and retirement plans.
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$106k-169k yearly est.
Pharmacy Technician Specialist
Actalent
Boston, MA
Under the direction of a staff pharmacist and/or pharmacy leadership team, follow established policies and procedures to perform a variety of highly advanced technical and clerical support tasks that are vital to the operation of the pharmacy department. Tasks include, but are not limited to, preparation and distribution of unit dose medications, compounded sterile and non-sterile products, outpatient prescriptions, stock orders, and the operation and maintenance of pharmacy and area-specific technologies. Tasks may also include responsibilities of technical training and participation in departmental projects. This requires successful experience and performance as a pharmacy technician III.
These tasks are designed to assist the pharmacist in the preparation and delivery of pharmaceutical supplies and medications in accordance with the laws and regulations of the Massachusetts Board of Registration in Pharmacy, Massachusetts Department of Public Health, and other regulatory agencies as applicable. Most tasks require the review and authorization of a licensed pharmacist.
Staffing assignments will include roles throughout central pharmacy and designated specialized pharmacy areas.
Principal Duties and Responsibilities
Leadership
+ Train new or existing staff members.
+ Provide direction and guidance to pharmacy staff in following policy and procedure while promoting professional behaviors and attitudes.
+ Provide feedback to pharmacy leadership about efficiency of workflow process and general staff performance.
+ Lead departmental quality improvement or group research projects as assigned.
+ Oversee drug distribution activities and process, including leading, troubleshooting, maintaining, and triaging activities and issues as appropriate.
Staffing and Competency
+ Perform medication deliveries and distribute medications to patient care areas employing barcode scanning.
+ Perform all required pharmaceutical dosage calculations necessary to prepare extemporaneous dosage forms as applicable under the direct supervision of a pharmacist.
+ Return unused medications employing barcode scanning and perform medication expiration date checking as assigned.
+ Fill medication requisitions and type labels for ambulatory and discharge prescriptions for all applicable patient care areas.
+ Manage inventory in all pharmacy areas and automated dispensing cabinets (ADC) and charge stock orders, ADC shrinkage, and patient and clinic requisitions.
+ Provide information and triage phone calls to the appropriate individual within the pharmacy department when answering the phone.
+ Carry out duties and responsibilities as assigned by staff pharmacists or pharmacy leadership.
+ Maintain clean and organized work areas.
+ May prepare compounded sterile products using principles of aseptic technique, distribute and transport controlled substances under the appropriate state of control, or maintain code cart inventory per policies and procedures as applicable.
Technology
+ Utilize area-specific technology, including, but not limited to, robotics, automation, software, equipment, and information systems.
+ Practice preventative maintenance of area-specific technology, including, but not limited to, robotics, automation, software, equipment, and information systems.
+ Troubleshoot aforementioned technology failures to minimize operational downtime and maximize uptime.
+ Assist in the implementation of new area-specific technology as mentioned above.
+ Follow processes for obtaining manufacturer service if needed for repairs.
Quality and Safety
+ Follow institutional and departmental policies and procedures.
+ Demonstrate accountability and ownership of job responsibilities.
+ Exhibit and promote professional behaviors and attitudes related to communication, punctuality, workplace attire, personal internet or phone use, and teamwork.
+ Carry out departmental and institutional patient safety initiatives.
+ Report safety issues identified during job responsibilities.
+ Assist pharmacy department to maintain statistics, data metrics, and workload productivity as applicable.
+ Compile, analyze, and report department-specific productivity or workload data for pharmacy leadership.
Skills
pharmacy technician certification, aseptic technique
Top Skills Details
pharmacy technician certification,aseptic technique
Additional Skills & Qualifications
Qualifications
+ High school diploma or equivalent.
+ Previous hospital-related experience, formal training, or certification from a pharmacy technician training program desired.
+ Must be a registered Pharmacy Technician with the Massachusetts Board of Pharmacy
+ Must be a Board Certified Pharmacy Technician from a nationally approved technician certification board
+ Upon departmental orientation and annually thereafter, must complete training, which includes, but is not limited to:
+ Institutional Safety Training
+ Annual Departmental Technician Competency Assessments
Skills and Abilities Required:
+ Read, interpret, and follow complicated verbal and written instructions with accuracy, precision, and dependability.
+ Work with sustained attention and care on routine, repetitive tasks.
+ Perform the common mathematical calculations associated with preparing non-sterile, extemporaneously manufactured pharmaceutical products and other medication doses.
+ Possess exceptional communication skills and knowledge of pharmacy policies and procedures.
+ Perform job duties in a professional and courteous manner and maintain working relationships with physicians, nurses, pharmacists, and other health care professionals.
+ Possess time management and organizational skills to handle multiple tasks under time constraints.
+ Organize and maintain efficient work areas and services with exceptional efficiency.
+ Make decisions based on knowledge of procedural requirements in conjunction with specific skills and task related functions.
+ Distinguish routine functions from those requiring a pharmacist's professional judgment.
+ Continuously acquire skills necessary in the operation of pharmacy equipment.
+ Understand basic medical terminology, abbreviations, and computer operations
Job Type & Location
This is a Contract position based out of Boston, MA.
Pay and Benefits
The pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Boston,MA.
Application Deadline
This position is anticipated to close on Jan 27, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
$25-30 hourly
Founding Client Executive
Hikemedical
Boston, MA
About Hike Medical
Hike Medical is reinventing musculoskeletal care, starting with feet. Our proprietary AI-vision platform turns a 30 second web-based (no sensors) foot scan into precision engineered, 3D-printed insoles that prevent pain before it starts. We're already protecting on-their-feet workforces at Fortune 50 leaders, major health systems, and middle America manufacturers.
Fresh off a stealthy round with top tier VCs, we run a fast, no BS, execution-first culture out of Boston's Seaport as we sprint toward $100M ARR and standing with 10M Americans as they step into their shoes daily.
First and only PDAC-approved 3D printed custom insole in the world 🌎
3 proprietary AI models that power the experience
Two products: one for employers & health plans, one for clinics - creating a virtuous cycle of clinician-labeled data
Expanded care access to 100,000+ Americans to date
10x'd revenue from 2023 to 2024 and on track to do the same in 2025; profitable month-over-month
The Opportunity
You'll be Hike's first Customer Success Leader and first full-time hire fully dedicated to owning the post-sale customer lifecycle. You'll lead our largest and most complex relationships across employers, healthcare institutions, and major ecosystem partners, making sure they launch successfully, see real outcomes, and grow with us.
This role is an opportunity to manage a high-profile portfolio of our most important customers at any time, act as their go-to partner, and build the systems and rhythms that define Customer Success at Hike. This role is perfect for someone who is:
Energized by large-scale enterprises and complex, multi-stakeholder engagements
Extremely sociable and loves being in the middle of customer conversations
Highly organized (ideally the most organized person on their current team) and thrives when there's a lot at stake
You'll work closely with the leadership team, Sales, Operations, Product, and be a core driver of revenue retention and expansion.
What We're Looking For
These are not hard-and-fast requirements, we care more about crisp execution and ownership than checking every box.
6-10+ years in Customer Success, Account Management, or client-facing consulting
Healthcare, employer benefits, MSK, occupational health, or med-device experience
Experience working with large enterprises and complex programs (e.g., Fortune 100 employers, major health systems, large manufacturers)
Proven ability to concurrently manage many high-profile accounts in a high-pressure environment
Track record of driving adoption, renewals, and expansion in an existing book of business
Exceptionally strong relationship-building and communication skills, from operators to C-suite
Extremely sociable and comfortable leading customer meetings, workshops, and QBRs
Highly organized with a strong system for keeping projects, stakeholders, and actions on track
Experience partnering with Sales, Operations, Product, and Support
On-site in Boston, five days a week
Nice-to-Haves
Background in digital health benefits or tech-enabled physical products
Experience in venture-backed or high-growth early/growth-stage companies
Exposure to building or scaling CS processes and tooling (e.g., HubSpot)
Experience with complex implementations or rollouts across distributed workforces
Primary Responsibilities
Customer Ownership: Act as the primary point of contact for our key customers to help build deep, trust-based relationships and ensure the success of the partnerships. Manage multiple complex engagements at once with tight project plans, clear communication, and zero dropped balls.
Onboarding & Launch: Lead end-to-end onboarding and rollout plans, coordinating with internal teams to ensure smooth deployment and strong early adoption.
Adoption, Outcomes & Renewal: Track and report on statuses of customer relationships and and proactively drive renewal and expansion opportunities.
Communicate Customer Sentiment Internally: Synthesize and share customer feedback with management team, Product, Operations, and Commercial teams to shape roadmap and focus on continuously improving the experience.
Systems & Scale: Help build best-in-class playbooks, processes, and reporting that allow Customer Success at Hike to effectively scale with the business.
Escalation Leadership: Own high-pressure escalations, coordinate cross-functional response, and turn issues into long-term improvements.
What You'll Get
Competitive cash compensation + equity
Full medical, dental, and vision coverage
$15K relocation bonus if needed
The opportunity to build Customer Success from the ground up at a category-defining company
Daily collaboration with the founding team and senior leadership
Free custom insoles (of course…)
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