Scheduler jobs at TidalHealth

BAYADA Home Health Care has an immediate opening for a Scheduling Coordinator in our Dover, DE Adult Nursing Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Associate could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients. The Scheduling Coordinator will: Provide superior customer service Focus on the coordination of client services and assisting the managers with emergent scheduling issues Build lasting relationships with clients, referral sources, payors and community organizations Develop strong, communicative relationships with the team Field new client intakes, phone calls and support backend workflow tasks Scheduling Coordinator will partner with Client Services Managers to provide supervision and support to field employees Qualifications for a Scheduling Coordinator : Bachelor degree is preferred not required Prior medical office or home care experience preferred Demonstrated record of successfully taking on increased responsibility (goal achievement) Ambition to grow and advance beyond current position Strong computer skills required (electronic medical record) Excellent communication and interpersonal skills Why choose BAYADA? BAYADA offers the stability and structure of a national company with the values and culture of a family-owned business. Newsweek's Best Place to Work for Diversity Newsweek Best Place to Work for Women Newsweek Best Place to Work (overall) Newsweek Best Place to Work for Women and Families America's greatest workplace for Women Forbes Best employer Paid Weekly Mon-Fri work hours AMAZING culture Strong employee values and recognition Small team at a local office Growth opportunities BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program To learn more about BAYADA Benefits, click here As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here . BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position, working 11:30am to 8pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 9:00AM - 5:30PM CST Mon-Fri, Rotating Saturday 7am-1pm CST. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned

Job Description The role of the Off Hours Scheduler is to ensure that clients care needs are met in the shortest amount of time possible with consistency in scheduling. In addition to supporting caregivers with their shift preferences and availability, the Off Hours Scheduler works collaboratively across departments and documents appropriately. The Off Hours Scheduler reports to the Sr. Scheduling Manager. Weekends begin at 5pm on Fridays and end at 8:30am on Mondays. Off Hours Scheduler is also responsible for holiday coverage and holidays are rotated among supervisors. Essential Duties and Responsibilities: Filling Scheduling request as quickly and independently as possible, and with caregivers, most likely to meet the client's needs. Provide timely and effective responses to clients and caregivers needs. Time off request must go through scheduling manager to ensure coverage. Email the Home Care Team promptly each morning after on-call (approximately 8:30am) so they can receive time sensitive information and must be available for a period after email update has been sent in case there are follow-up questions. Updates schedules and documents appropriately in our software system. Communicates with client regarding schedule changes, tardiness or any situations that require communication. Communicates client schedules to caregiver and job duties for assigned shift. Escalates issues appropriately Maintain confidentiality of all information pertaining to employees, clients, and client's family members. Provide seamless transition of support between HouseWork's official business hour of operation and On-Call hours of operation Performs other duties as assigned. Qualifications and Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High School diploma or equivalent required. 1-year recent experience as an off-hours scheduler in a home care agency or other healthcare field. Competency in Microsoft applications, including Word, Excel, and Outlook Ability to work effectively both independently and as part of a team. Excellent telephone and customer service skills Must pay attention to detail, stay organized, and be flexible Read, write, speak, and understand English Work Environment: Work from home Pay Range: The compensation for this position is $22 per hour for active working time and $2 per hour for waiting time. Various factors will determine final compensation such as a candidate's years of relevant work experience, skills, certifications, and location. HouseWorks is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information. Powered by JazzHR AXnZ27jKPq

Job DescriptionDescription: Job Title Radiology Scheduler Department Scheduling Reports to Contact Center Manager Status Full-Time/Non-Exempt The Radiology Scheduler is responsible for managing both inbound and outbound calls with internal and external customers, ensuring efficient scheduling, rescheduling, and confirmation of patient appointments for various radiological exams via a computerized system. Accurate and thorough data entry into the Fuji RIS system is critical to maintaining appointment integrity. Exceptional attention to detail and the ability to effectively multitask are essential for success in this role. Daily use of medical terminology will be integral to the position. In addition, the scheduler may be required to assist with specialty queues as necessary, contributing to the overall success of the department. A strong understanding of radiology exams is essential. This position must demonstrate a commitment to providing world-class customer service and fostering a positive, collaborative work environment. This role offers the flexibility of remote work; however, there may be occasions where in-person presence at the office is required. The radiology scheduler is expected to advance to a Tier 3 Scheduler position, with the timeline for progression determined at the discretion of the manager. Radiology Scheduler Detailed Responsibilities Answer incoming calls from patients, physicians' offices, and other healthcare providers promptly and professionally. Make outbound calls to patients, including reminders, rescheduling, or clarifying information related to exams including faxed orders Use active listening and clear communication to provide accurate information and resolve patient inquiries or issues. Ensure all patient communications are handled efficiently and courteously, maintaining a high level of customer service. Schedule and confirm appointments for a variety of exams using a computerized system. Monitor the schedule and accommodate add-on appointments throughout the day. Initiate the protocol process by either transferring patients to the Assessment Coordinator or scheduling "Assessment" exams for MRI, CT, and Biopsy patients at the time of the appointment. Ensure the accuracy and completeness of patient demographic and insurance information through real-time verification applications. Working knowledge of Medicare, AHCCCS, Workers' Compensation, and other third-party Insurance payors. Input location codes to generate worklists. Provide patients with detailed instructions, including prep requirements, exam location, date, and time. Submit merge requests for duplicate accounts to ensure data consistency. Communicate with imaging centers regarding patient cases and special needs. Utilize all available scheduling resources, including exam notes, WIKI, email Teams updates, and seek support from scheduling leads and supervisors when needed. Report potential issues promptly to radiology scheduling leads, supervisors, and contact center management for direction on resolution. Attach faxed orders to the appropriate patient files. Schedule blocks as required, following established scheduling guidelines. Review orders to ensure all requested exams are scheduled or in the process of being scheduled. Participate in training, orienting, and mentoring new employees as requested by scheduling leads, supervisors, or contact center management. Attend meetings as necessary and perform other related duties as assigned or requested. Specific Job Knowledge, Skill, and Ability Strong Communication - both written and verbal Demonstrates a pleasant disposition and positive attitude, and maintains a cordial and professional approach Dependable Fosters and reinforces team-based results. Anticipates and adapts to change (e.g. policy changes, operational/procedures, insurance changes, protocol changes) in a positive manner. Demonstrates ability to handle multiple tasks with short timelines, prioritize and organize work, and complete scheduling in a timely and accurate manner. Ability to accurately type 35 to 40 WPM Skill in using office equipment: Basic Computer Skills and Telephone Among the many benefits of a career with Southwest Medical Imaging, are the following: Medical, Dental & Vision Coverage Health Savings Accounts (HSA-available if enrolled in a high deductible plan) Flexible Spending Accounts (FSA) Dependent Care Reimbursement Accounts (DCRA) Employee Assistance Program (EAP available if enrolled in Health plan) 401(k) retirement plan Paid Time Off (PTO) Company Paid Basic Life & AD&D Insurance Voluntary Life Insurance Voluntary Short Disability Company Paid Long-Term Disability Pet Discount Program 6 paid Company Holidays Floating Holiday, Jury Duty & Bereavement Leave Tuition Reimbursement Competitive Salary Leadership Mentoring Opportunities Requirements: Education and Experience High School Diploma or Equivalent required At least 1 year of medical or call center experience preferred Radiology/Medical Industry, MA or Back Office experience or related Certification a plus but not required. Physical Requirements While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk and hear. The employee is frequently required to sit. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

Job Title Radiology Scheduler Department Scheduling Reports to Contact Center Manager Status Full-Time/Non-Exempt The Radiology Scheduler is responsible for managing both inbound and outbound calls with internal and external customers, ensuring efficient scheduling, rescheduling, and confirmation of patient appointments for various radiological exams via a computerized system. Accurate and thorough data entry into the Fuji RIS system is critical to maintaining appointment integrity. Exceptional attention to detail and the ability to effectively multitask are essential for success in this role. Daily use of medical terminology will be integral to the position. In addition, the scheduler may be required to assist with specialty queues as necessary, contributing to the overall success of the department. A strong understanding of radiology exams is essential. This position must demonstrate a commitment to providing world-class customer service and fostering a positive, collaborative work environment. This role offers the flexibility of remote work; however, there may be occasions where in-person presence at the office is required. The radiology scheduler is expected to advance to a Tier 3 Scheduler position, with the timeline for progression determined at the discretion of the manager. Radiology Scheduler Detailed Responsibilities Answer incoming calls from patients, physicians' offices, and other healthcare providers promptly and professionally. Make outbound calls to patients, including reminders, rescheduling, or clarifying information related to exams including faxed orders Use active listening and clear communication to provide accurate information and resolve patient inquiries or issues. Ensure all patient communications are handled efficiently and courteously, maintaining a high level of customer service. Schedule and confirm appointments for a variety of exams using a computerized system. Monitor the schedule and accommodate add-on appointments throughout the day. Initiate the protocol process by either transferring patients to the Assessment Coordinator or scheduling "Assessment" exams for MRI, CT, and Biopsy patients at the time of the appointment. Ensure the accuracy and completeness of patient demographic and insurance information through real-time verification applications. Working knowledge of Medicare, AHCCCS, Workers' Compensation, and other third-party Insurance payors. Input location codes to generate worklists. Provide patients with detailed instructions, including prep requirements, exam location, date, and time. Submit merge requests for duplicate accounts to ensure data consistency. Communicate with imaging centers regarding patient cases and special needs. Utilize all available scheduling resources, including exam notes, WIKI, email Teams updates, and seek support from scheduling leads and supervisors when needed. Report potential issues promptly to radiology scheduling leads, supervisors, and contact center management for direction on resolution. Attach faxed orders to the appropriate patient files. Schedule blocks as required, following established scheduling guidelines. Review orders to ensure all requested exams are scheduled or in the process of being scheduled. Participate in training, orienting, and mentoring new employees as requested by scheduling leads, supervisors, or contact center management. Attend meetings as necessary and perform other related duties as assigned or requested. Specific Job Knowledge, Skill, and Ability Strong Communication - both written and verbal Demonstrates a pleasant disposition and positive attitude, and maintains a cordial and professional approach Dependable Fosters and reinforces team-based results. Anticipates and adapts to change (e.g. policy changes, operational/procedures, insurance changes, protocol changes) in a positive manner. Demonstrates ability to handle multiple tasks with short timelines, prioritize and organize work, and complete scheduling in a timely and accurate manner. Ability to accurately type 35 to 40 WPM Skill in using office equipment: Basic Computer Skills and Telephone Among the many benefits of a career with Southwest Medical Imaging, are the following: Medical, Dental & Vision Coverage Health Savings Accounts (HSA-available if enrolled in a high deductible plan) Flexible Spending Accounts (FSA) Dependent Care Reimbursement Accounts (DCRA) Employee Assistance Program (EAP available if enrolled in Health plan) 401(k) retirement plan Paid Time Off (PTO) Company Paid Basic Life & AD&D Insurance Voluntary Life Insurance Voluntary Short Disability Company Paid Long-Term Disability Pet Discount Program 6 paid Company Holidays Floating Holiday, Jury Duty & Bereavement Leave Tuition Reimbursement Competitive Salary Leadership Mentoring Opportunities Requirements Education and Experience High School Diploma or Equivalent required At least 1 year of medical or call center experience preferred Radiology/Medical Industry, MA or Back Office experience or related Certification a plus but not required. Physical Requirements While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk and hear. The employee is frequently required to sit. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

**Working Conditions:** + Initial training will be conducted onsite. Following successful completion of training, the role will transition to remote work. **Working Hours:** + Monday to Friday, 8:00 AM to 5:00 PM The Scheduling Specialist 1 under general supervision and in accordance with established procedures, schedules outpatient diagnostic procedures including but not limited to radiology and imaging procedures, validates outpatient orders, and captures patient demographic and insurance information. **ESSENTIAL FUNCTIONS OF THE ROLE** Contacts patients or providers for outpatient diagnostic procedures. Contacts patients to schedule outpatient diagnostic procedures. Collects patient demographic and insurance information during scheduling phone call with provider or patient. Validates insurance is in network with the provider. Compiles patient information such as diagnosis, reason for procedure, medications, allergies and other applicable information prior to scheduled procedure. Monitors inbound orders process to ensure orders are validated and routed appropriately to ensure patients are contacted timely to schedule procedure. Contacts department affected by schedule adjustments to ensure patient is prepared and necessary personnel and equipment are available. Responsible for meeting telephone system metrics and any other productivity standards set by the department to include length of call, length of answer time, and number of calls taken within a specific period. **KEY SUCCESS FACTORS** Must consistently meets performance standards of production, accuracy, completeness and quality. Requires good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette. Ability to maintain a professional demeanor in a highly stressful and emotional environment, behavioral health and suffering patients in addition to life/death situations. Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills. Demonstrates ability to manage multiple, changing priorities in an effective and organized manner. Excellent data entry, numeric, typing and computer navigational skills. Basic computer skills and Microsoft Office. **BENEFITS** Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level **QUALIFICATIONS** - EDUCATION - H.S. Diploma/GED Equivalent - EXPERIENCE - Less than 1 Year of Experience As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. This salary range may be inclusive of several career levels at Valley Medical Center and will be narrowed during the interview process based on several factors, including (but not limited to) the candidate's experience, qualifications, location, and internal equity. TITLE: Patient Resource Representative JOB OVERVIEW: The Patient Resource Representative position is responsible for scheduling, pre-registration, insurance verification, estimates, collecting payments over the phone, and inbound and outbound call handling for Primary and Specialty Clinics supported by the Patient Resource Center. This includes call handling for specialized access programs: Accountable Care Network Contracts Hotline Call Handling, MyChart Scheduling, and Outbound dialing for Referral Epic Workqueues. DEPARTMNT: Patient Resource Center WORK HOURS: As assigned REPORTSTO: Supervisor, Patient Resource Center PREREQUISITES: * High School Graduate or equivalent (G.E.D.) preferred. * Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. * Demonstrates basic skills in keyboarding (35 wpm) * Computer experience in a windows-based environment. * Excellent communication skills including verbal, written, and listening. * Excellent customer service skills. * Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: * Ability to function effectively and interact positively with patients, peers and providers at all times. * Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. * Ability to provide verbal and written instructions. * Demonstrates understanding and adherence to compliance standards. * Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: * Ability to communicate effectively in verbal and written form. * Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs. * Ability to maintain a calm and professional demeanor during every interaction. * Ability to interact tactfully and show empathy. * Ability to communicate and work effectively with the physical and emotional development of all age groups. * Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line. * Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers. * Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility. * Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent * Ability to organize and prioritize work. * Ability to multitask while successfully utilizing varying computer tools and software packages, including: * Utilize multiple monitors in facilitation of workflow management. * Scanning and electronic faxing capabilities * Electronic Medical Records * Telephone software systems * Microsoft Office Programs * Ability to successfully navigate and utilize the Microsoft office suite programs. * Ability to work in a fast-paced environment while handling a high volume of inbound calls. * Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace. * Ability to speak, spell and utilize appropriate grammar and sentence structure. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Administrative Partner. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * In-depth knowledge of VMC's mission, vision, and service offerings. * Demonstrates all expectations outlined in the VMC Caregiver Commitment throughout every interaction with patients, customers, and staff. * Delivers excellent customer service throughout each interaction: * Provides first call resolution, whenever possible. * Acknowledge if patient is upset and de-escalate using key words and providing options for resolution. * Identify and assess patients' needs to determine the best action for each patient. This is done through active listening and asking questions to determine the best path forward. * A knowledgeable resource for patient/customers that works to build confidence and trust in the VMC health care system. * Schedules appointments in Epic by following scheduling guidelines and utilizing tools and resources to accurately appoint patient. * Generates patient estimates and follows Point of Service (POS) Collection Guidelines to determine patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid. * Strives to meet patients access needs for timeliness and provider, whenever possible. * Applies VMC registration standards to ensure patient records are accurate and up to date. * Ensures accurate and complete insurance registration through the scheduling process, including verifies insurance eligibility or updates that may be needed. * Reviews registration work queue for incomplete work and resolves errors prior to patient arrival at the clinic. * Utilizes protocols to identify when clinical escalation is needed based on the symptoms that patients report when calling. * Takes accurate and complete messages for clinic providers, staff, and management. * Relays information in alignment with protocols and provides guidance in alignment with patient's needs. * Routes calls to appropriate clinics, support services, or community resource when needed. * Coordinates resources when needed for patients, such as interpreter services, transportation or connecting with other resources needed for our patient to be successful in obtaining the care they need. * Identifies, researches, and resolves patient questions and inquiries about their care and VMC. * Inbound call handling for our specialized access programs * A.C.N. Hotline Call handling * Knowledge of contractual requirements for VMC's Accountable Care Network contracts and facilitates care in a way that meets contractual obligations. * Applies all workflows and protocols when scheduling for patients that call the A.C.N. Hotline * Completes scheduling patients for all departments the PRC supports. * Facilitates scheduling for all clinics not supported by the PRC. * Completes registration and transfer call to clinic staff to schedule. * Completes the MyChart Scheduling process for appointment requests and direct scheduled appointments. * Utilizes and applies protocols as outlined for MyChart scheduling * Meet defined targets for MyChart message turnaround time. * Outbound dialing for patient worklists * Utilizes patient worklists to identify patients that require outbound dialing. * Outbound dialing for referral work queues. * Utilizes referral work queue to identify patients that have an active/authorized referral in the system and reaches out to complete scheduling process. * Schedules per department protocols * Updates the referral in alignment with the defined workflow. * Receives, distributes, and responds to mail for work area. * Monitor office supplies and equipment, keeping person responsible for ordering updated. * Other duties as assigned. Created: 1/25 Grade: OPEIUC FLSA: NE CC: 8318 #LI-Remote Job Qualifications: PREREQUISITES: 1. High School Graduate or equivalent (G.E.D.) preferred. 2. Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. 3. Demonstrates basic skills in keyboarding (35 wpm) 4. Computer experience in a windows-based environment. 5. Excellent communication skills including verbal, written, and listening. 6. Excellent customer service skills. 7. Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: 1. Ability to function effectively and interact positively with patients, peers and providers at all times. 2. Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. 3. Ability to provide verbal and written instructions. 4. Demonstrates understanding and adherence to compliance standards. 5. Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: a. Ability to communicate effectively in verbal and written form. b. Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs. c. Ability to maintain a calm and professional demeanor during every interaction. d. Ability to interact tactfully and show empathy. e. Ability to communicate and work effectively with the physical and emotional development of all age groups. 6. Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line. 7. Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers. 8. Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility. 9. Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent 10. Ability to organize and prioritize work. 11. Ability to multitask while successfully utilizing varying computer tools and software packages, including: a. Utilize multiple monitors in facilitation of workflow management. b. Scanning and electronic faxing capabilities c. Electronic Medical Records d. Telephone software systems e. Microsoft Office Programs 12. Ability to successfully navigate and utilize the Microsoft office suite programs. 13. Ability to work in a fast-paced environment while handling a high volume of inbound calls. 14. Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace. 15. Ability to speak, spell and utilize appropriate grammar and sentence structure.

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position, working 11:30am to 8pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling * Answers phones and handles calls in a professional and timely manner * Maintains positive interactions at all times with patients, referring offices and staff * Schedules patient examinations according to existing company policy * Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately * Ensures all patient data is entered into information systems completely and accurately * Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment * Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction * Maintains an up-to-date and accurate database on all current and potential referring physicians * Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices * Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) * Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance * Pre-certifies all exams with patient's insurance company as required * Verifies insurance for same day add-ons * Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned Required: * High school diploma or equivalent * Microsoft Office Suite experience * Proficient with using computer systems and typing * Able to handle multi-level phone system with a high volume of calls at one time Preferred: * 1-2 year customer service experience * Medical terminology and previous clinical business office experience * Bilingual RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled. We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all ******************************* DailyPay implementation is contingent upon initial set-up period.

Responsible for scheduling, pre-registering patients for outpatient radiology exams. Electronically verifying insurance eligibility & accurately identifying & collecting patient financial responsibility. This is a key position that begins the overall patient experience and initiates the billing process for any services provided by the hospital. As a mission-driven innovative health organization, we will become the national leader in improving the health of our communities and each person we serve. By demonstrating reverence, commitment to those who are poor, justice, stewardship, and integrity, our organization will continue to provide better health, better care, at lower costs. **ESSENTIAL FUNCTIONS** Responsible for pre-registration, scheduling, electronically verifying insurance eligibility & accurately identifying & collecting patient financial responsibility. Handles complex scheduled events, including high dollar testing, associated studies & those with study specific instructions & communicates effectively to service delivery areas to maximize patient flow & customer service. Begins the overall patient experience & initiate the billing process for any services provided by the hospital. Analyzes patient insurance(s), identifies the correct insurance plan, selects appropriately from HIS insurance and plan selections and documents correct insurance order. Applies recurring visit processing according to protocol. Verifies patient information with third party payers. Collects insurance referrals and documents within HIS. Communicates with patients and physician/offices regarding authorization/referral requirements. Identifies potential need for financial responsibility forms or completed electronic forms with patients as necessary. Escalates accounts appropriately in accordance with department Defer/Delay policy to manager. Screens outpatient visits for medical necessity and issues Advanced Beneficiary Notice as appropriate for Medicare primary outpatients. Provides cost estimates. Collects and documents Medicare Secondary Payer Questionnaire (MSPQ) and obtains information from the patient if third party payers need to be billed (i.e., worker's compensation, motor vehicle accidents and any other applicable payer). Maintains operational knowledge of regulatory requirements and guidelines as outlined in the hospital and department Compliance Plans. Ensures Meaningful Use requirements are met as appropriate. Screens all patients self-pay & out of network patients using approved technology. Provides information for follow up and referral to the RHM Medicaid Vendor and/or Financial Counselor as appropriate. Initiates payment plans and obtains payment. Informs and explains all applicable government and private funding programs and other cash payment plans or discounts to the patient and/or family. Incorporates point of service (POS) collection processes into daily functions. Must possess the ability to comply with Trinity Health policies and procedures. Must be comfortable operating in a collaborative, shared leadership environment. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. Other duties as assigned by manager. **Hourly pay range: $17.1538 - $25.7307** **Remote Work Opportunity** **Hours: M-F, 9:30am-6:00pm CST/10:30am-7:00pm EST/8:30am-5:00pm MST** **MINIMUM QUALIFICATIONS** High School Diploma or equivalent. Two (2) to Five (5) years experience in area of expertise such as scheduling, financial clearance, or patient access. National certification in HFMA CRCR or NAHAM CHAA required within one (1) year of hire. Must be proficient in the use of Patient Registration/Patient Accounting systems & related software systems. **Additional Qualifications (nice to have)** Associates Degree, preferred. Comprehensive knowledge of scheduling with mastery in at least three (3) or more modalities & insurance verification processes with three (3) years scheduling experience in an acute care setting Experience in complex facility based ancillary testing across multiple facilities/states Strong knowledge of third-party & government payer billing & reimbursement guidelines as well as department performance standards & policies & procedures **PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS** This position operates remote in an in-home environment or in an onsite typical office environment. The area is well lit, temperature controlled and free from hazards. Incumbent communicates frequently, in person and over the phone, with people in all locations on product support issues. Manual dexterity is needed to operate a keyboard. Hearing is needed for extensive telephone and in person communication. The environment in which the incumbent will work requires the ability to concentrate, meet deadlines, work on several projects at the same time and adapt to interruptions. Must be able to set and organize own work priorities and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles. Ability to thrive in a fast-paced, multi-customer environment, with conflicting needs which some may find stressful. May warrant varied and/or extended hours, with changes in workload and priorities to keep pace with the industry and advance strategic priorities. Must possess the ability to comply with Trinity Health policies and procedures. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned. **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Bi-Lingual Scheduler, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. The Bi-Lingual Scheduler is responsible for scheduling, rescheduling and canceling exams for patients. This person performs pre-registration, faxes and scans documents, handles customer service-related requests, communicates preparations, handles call backs, and performs various other clerical tasks for individuals who speak English or a secondary language for which you have been identified as being fluent. You Will: Displays excellent communication skills and telephone etiquette. Places outgoing calls to schedule patient exams when receiving scripts and electronic orders. Answers incoming and places outgoing calls in a courteous and professional manner-identifies self and company. Places calls to referring physicians for patients expressing difficulty with scheduling. Maintains self-control when dealing with difficult patients and or situations. Shows care and compassion for all callers. Maintains good rapport with referring physicians, secretaries and clinical site staff. Enters accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry. Updates account information at the point of scheduling. Properly schedules all procedures. You Are: Knowledge of medical insurance plans. Ability to pre-register and schedule patients rapidly and accurately. General knowledge of computers and Microsoft Office software. Provides clear written and verbal communication in both languages. To Ensure Success In This Role, You Must Have: Proficiency in using a personal computer and Microsoft Office. Effective organizational skills and attention to detail. Demonstrate a high-level of integrity, confidentiality and business ethics Must be able to type fluently in English while speaking with callers in either language. Knowledge of medical terminology in both languages.

Our Mission Statement Honor Christ through faithful service to seniors and one another. Our Community We have grown from humble beginnings in 1932, from serving 12 residents in one small house in Hagerstown, MD to serving over 2,200 individuals and employing over 1,300 co-workers at five different locations in MD and PA. Our co-workers' dedication, skills, loyalty, and compassion have been the key to Homewood's success. At Homewood, you'll become part of a professional and compassionate team, united by a shared commitment to excellence in care and genuine community connection. What's in it for you? As a valued member of our team, you'll enjoy these exceptional benefits & perks: * Paid time off, with an opportunity to cash out each year * Assistance for new LPNs/RNs - we pay up to 50% of your student loans * Shift and weekend differentials But that's not all! Our comprehensive benefits package also includes: * Referral bonus of up to $600 * Tuition reimbursement * Health, dental, vision, and life insurance options * Retirement contributions * Professional licensure reimbursement Want to know more? Visit Homewood Benefits for all the details. Hours are 7am - 3:30pm Mon. - Fri. JOB SUMMARY: Ensures adequate and appropriate staffing of the facility nursing department to meet the needs of the residents based on budget/census. ESSENTIAL FUNCTIONS: * Treats all information about residents, their condition, and family as confidential information. * Complies with established Corporate and Departmental policies and procedures, and maintains established standards and practices. * Responsible for review of 24-hour staffing schedule to ensure optimum level of staff per shift in accordance with Homewood policies, needs and requirements. * Ensures the accuracy of staffing schedules with timely adjustments of changes and makes the schedule available to co-workers. * Completes monthly nursing schedules coordinating requests to ensure appropriate coverage. * Maintains daily attendance records. * Assists co-workers in accurate completion of forms (i.e., leave and day off requests, time records, etc.) pertinent to scheduling and staffing. * Works with Human Resources and DON when scheduling modified work duty co-workers in accordance with the Transitional Return To Work Program. * Consults with nursing department staff and supervisors concerning the staffing/scheduling needs and issues. * Develops and maintains a good working rapport with interdepartmental personnel, as well as other departments within the facility. * Reviews complaints and grievances pertinent to scheduling and staffing and communicates the information to the DON. * Maintains the documentation of special pay/hours for staff as determined and approved by management. * Responsible for the records of all staff call-ins and arranging of necessary replacements. * Responsible for keeping current rotation lists as determined by Administration. * Performs other functions as directed by the supervisor. QUALIFICATIONS: * Experience as a scheduler and electronic scheduling in healthcare preferred. * Exercises initiative, judgment, and problem solving capabilities in dealing with scheduling challenges. * Must have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult scheduling situations with co-workers. * Must have the ability to create strategies and recruit co-workers for scheduling purposes. * Advanced planning, time management, and decision making skills; detail and results-focused with consistency. * Proficiency with computer skills in Microsoft Word, Excel and scheduling software. * Data entry skills, accuracy, detailed oriented and ability to work independently with little supervision. * Good communication skills and able to work well with others * Ability to read, write and understand English well.

Job Description Responsibilities The Scheduler is responsible for efficiently scheduling, rescheduling, and canceling appointments, including answering questions regarding their exam, and following the workflow to ensure HIPAA compliance. This role demands exceptional communication skills, ability to schedule complex studies, and a steadfast dedication to delivering outstanding patient care. A high level of empathy and attention to detail are crucial to ensure the safety of the patient and provide the best care possible. ESSENTIAL DUTIES AND RESPONSIBILITIES Displays excellent communication skills and telephone etiquette. Answers incoming calls in a courteous and professional manner-identifies self and company. Follows workflow and protocol to ensure HIPAA compliance. Places calls to referring physicians for patients expressing difficulty with scheduling, if applicable Ability to defuse situations while handling challenging patients or circumstances with a compassionate approach, recognizing that patients may be concerned about their health. Understands workflow and scheduling expectations, ensuring accurate scheduling of all procedures in accordance with RadNet protocol. Leverages RIS and Knowledge Management resources to provide accurate information regarding insurance, site information, procedures, and prep protocol. Shows care and compassion for all callers. Maintains good rapport with referring physicians, admins and clinical site staff. Enters accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry. Updates account information at the point of scheduling. Communicates and interacts with all departments effectively and professionally. Demonstrates comprehension of Key Performance Indicators (KPIs) and consistently meets scheduling and call handling expectations. Stay informed about changes in workflow, important alerts and policies relevant to scheduling and patient care by reading weekly newsletters, Things to Know communication, and team chats. Actively engage in team huddles and training sessions to strengthen expertise, taking ownership of personal development and knowledge enhancement. Punctuality is essential. The scheduler is expected to arrive promptly for each shift, ready to fulfil their responsibility effectively. MINIMUM QUALIFICATIONS, EDUCATION AND EXPERIENCE Must be able to type fluently while speaking with callers. Must reside within 50 miles of our Newark DE contact center Knowledge of medical terminology. Knowledge of medical insurance plans. Ability to schedule patients rapidly and accurately. General knowledge of computers and Microsoft Office software. Provides clear written and verbal communication. Detail-oriented. Ability to multi-task and be organized. PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time. RadNet is an equal employment opportunity employer and treats all applicants and employees in a fair and non-discriminatory manner without regard to race, color, religion, sex (including pregnancy), gender, gender-identity, national origin, ancestry, genetic information, citizenship, age, mental or physical disability, veteran/military status, qualified disabled veteran, marital/ domestic partnership status, religious creed, medical condition, sexual orientation, political activity, or any other characteristic protected by federal, state or local laws. RadNet does participate in E-I9 verify.

CCI Health Services mission is to deliver high quality, accessible care to our community members, leading the way to a more equitable health care system for everyone. The Scheduling Specialist (SS) serves as the primary scheduler for CCI patients. For all other matters, the SS directs patients to the appropriate Health Center personnel. KEY FUNCTIONS & RESPONSIBILITIES: * Answers the telephone promptly in adherence to AIDET protocols. * Works cohesively and collaboratively with the entire team to answer all incoming calls. * Routes calls to the appropriate area. * Communicates phone messages as needed via phone notes or flags. * Works to fill all available appointment slots according to CCI Scheduling Guidelines. * Documents patient information in the registration field. * Attends daily huddles and provides updates to the team as appropriate. * Verifies insurance at the time of scheduling. * Completes outreach calls to new Managed Care Organization (MCO) patients in order to schedule them for visits. * Monitors desktop to retrieve contact information for patients requesting appointments through the patient portal or hospital discharge. * Working on-site is an essential duty for the job. EDUCATION AND EXPERIENCE: * Requires a High School Diploma or GED. * Must have at least one year of relevant work experience, preferably in a medical setting or an equivalent combination of training and experience. * Ability to navigate information on the internet and within an Electronic Health Record. OTHER SKILLS AND ABILITIES: * Bilingual (fluent in English/Spanish). * Must possess excellent communication and interpersonal skills. * Ability to maintain a high standard of customer service and observance of corporation protocol in a hectic and sometimes hostile situation. * Ability to document messages that include a summary of the relevant details. WORKING CONDITIONS: * Proper and professional grooming is always expected. * Prolonged periods of standing, bending or working at a desk on a computer. * The ability to lift (up to 15lbs) is required. * Work under stressful conditions within a controlled enclosed environment daily. The work environment involves exposure to potentially dangerous materials and situations that require extensive safety precautions and may include the use of protective equipment. Why work at CCI? * Extensive benefits plan including PTO * 403B Retirement Plan + Employer match up to 4% * Tuition reimbursement opportunities * Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance. * Our providers are insured for malpractice under FTCA. Equal Employment Opportunity (EEO) CCI Health Services does not unlawfully discriminate based on race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer related or genetic characteristics or any genetic information), marital status, sex, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. All personnel decisions are to be administered in accordance with this policy and in compliance with applicable federal and state law, including, but not limited to, decisions regarding recruitment, selection, training, promotion, compensation, benefits, transfers, lay-offs, tuition assistance, and social and recreational programs. The CEO & President of CCI and all managerial personnel are committed to this policy and its enforcement. Employees are directed to bring any violation of this policy to the immediate attention of their supervisor, Human Resources, or the CEO & President. Any employee who violates this policy or knowingly retaliates against an employee reporting or complaining of a violation of this policy, shall be subject to immediate corrective action, up to and including termination of employment. Complaints brought under this policy will be promptly investigated and handled with due regard for the privacy and respect of all involved.

The Scheduling Specialist (SS) serves as the primary scheduler for CCI patients. For all other matters, the SS directs patients to the appropriate Health Center personnel. KEY FUNCTIONS & RESPONSIBILITIES: * Answers the telephone promptly in adherence to AIDET protocols. * Works cohesively and collaboratively with the entire team to answer all incoming calls. * Routes calls to the appropriate area. * Communicates phone messages as needed via phone notes or flags. * Works to fill all available appointment slots according to CCI Scheduling Guidelines. * Documents patient information in the registration field. * Attends daily huddles and provides updates to the team as appropriate. * Verifies insurance at the time of scheduling. * Completes outreach calls to new Managed Care Organization (MCO) patients in order to schedule them for visits. * Monitors desktop to retrieve contact information for patients requesting appointments through the patient portal or hospital discharge. * Working on-site is an essential duty for the job. EDUCATION AND EXPERIENCE: * Requires a High School Diploma or GED. * Must have at least one year of relevant work experience, preferably in a medical setting or an equivalent combination of training and experience. * Ability to navigate information on the internet and within an Electronic Health Record. OTHER SKILLS AND ABILITIES: * Bilingual (fluent in English/Spanish). * Must possess excellent communication and interpersonal skills. * Ability to maintain a high standard of customer service and observance of corporation protocol in a hectic and sometimes hostile situation. * Ability to document messages that include a summary of the relevant details. Why work at CCI? * Extensive benefits plan including PTO * 403B Retirement Plan + Employer match up to 4% * Tuition reimbursement opportunities * Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance. * Our providers are insured for malpractice under FTCA. Equal Employment Opportunity (EEO) CCI Health Services does not unlawfully discriminate based on race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer related or genetic characteristics or any genetic information), marital status, sex, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. All personnel decisions are to be administered in accordance with this policy and in compliance with applicable federal and state law, including, but not limited to, decisions regarding recruitment, selection, training, promotion, compensation, benefits, transfers, lay-offs, tuition assistance, and social and recreational programs. The CEO & President of CCI and all managerial personnel are committed to this policy and its enforcement. Employees are directed to bring any violation of this policy to the immediate attention of their supervisor, Human Resources, or the CEO & President. Any employee who violates this policy or knowingly retaliates against an employee reporting or complaining of a violation of this policy, shall be subject to immediate corrective action, up to and including termination of employment. Complaints brought under this policy will be promptly investigated and handled with due regard for the privacy and respect of all involved.

About Us: Moonlight Home Health Care provides compassionate, reliable in-home nursing and personal care services throughout the Mahoning Valley. We're growing and seeking dependable, detail-oriented Schedulers to help coordinate care for our patients and support our clinical team. Position Summary: Schedulers are responsible for organizing daily visit schedules for our nurses and aides. This position requires excellent communication, organization, and problem-solving skills. You'll work closely with our office team and field staff to ensure patients receive timely, consistent care. Available Shifts: Evening Shift: 4:00 PM - 12:00 AM Key Responsibilities: Schedule and coordinate patient visits based on staff availability Manage changes, cancellations, and call-offs quickly and professionally Communicate effectively with field staff, patients, and families Maintain accurate scheduling and documentation in the EHR system Ensure consistent coverage and continuity of care Provide administrative support as needed Qualifications: High school diploma or equivalent (associate degree preferred) Previous scheduling or healthcare office experience preferred (home health experience a plus) Strong computer, data entry, and multitasking skills Excellent communication and time management skills Reliable internet connection and ability to work independently from home Schedule & Compensation: Full-time Competitive pay Join Moonlight Home Health Care and be part of a team that helps patients live safely and comfortably at home-one well-coordinated visit at a time. COMPREHENSIVE BEHAVIORAL HEALTH ASSOCIATES INC is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

The responsibilities of this job include, but are not limited to, the following: Supervising all Front Office employees; Registering and discharging patients accurately; Monitoring waiting room times and ensuring that all patients are registered and discharged within appropriate time frames; Collecting patient payments accurately; Answering incoming calls in a warm and friendly manner; Submitting monthly staffing schedule for all Front Office employees; Reviewing all Front Office reports; Implementing established procedures and policies; Assisting with training new Front Office employees; Ensuring daily deposits are completed correctly; Evaluating and completing employee performance evaluations as directed; Organizing and conducting Front Office staff meetings; Providing positive, warm and friendly customer service in all interactions; Fostering teamwork and a positive, professional atmosphere; Completing other duties as directed. Minimum education and professional requirements include, but are not limited to, the following: Employee must be at least 18 years of age; High school graduate or equivalent; Keyboarding experience required; Excellent verbal and written communication skills; One year of clerical experience preferred; One year of supervisory experience preferred Salary Range: $25.00 - $30.00, depending on experience. Benefits and Other Compensation: • Health, Dental and Vision insurance for employees and dependents • Disability, Life and Long Term care insurance • Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match) • Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank • Overtime Pay, Holiday Pay, Double time compensation for all holidays worked • Discounted medical treatment at any Patient First location for employees and immediate family • Bonuses include: - Recruitment bonus - Patient Care Performance bonus (center employees only) - Weekend bonus (center employees only)

Job Description Join Right at Home as a Full-Time In-Home Care Scheduling Specialist in Ellicott City, MD, where your strategic skills and customer service background will shine. This onsite position offers a vibrant, energetic workplace that emphasizes problem-solving and empathy, allowing you to make a real impact in the lives of seniors. You'll work in a dynamic environment where every day presents new challenges and opportunities for growth. With a competitive salary of $55,000, you'll be rewarded for your dedication to ensuring excellent care and customer satisfaction. Your contributions will directly enhance the experience of our clients and caregivers alike. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. Seize the chance to be part of a high-performance team that prioritizes fun and customer-centric service, making every day fulfilling and meaningful. What it's like to be a In Home Care Scheduling Specialist at In Home Care Scheduling Specialist As a Full-Time In-Home Care Scheduling Specialist at Right at Home, you'll thrive in a fast-paced environment where you'll handle high-volume phone calls while managing essential administrative tasks to ensure seamless operations. Your role will be pivotal in fostering teamwork, as you'll collaborate closely with colleagues to deliver exceptional service, always maintaining a customer-centric focus. Your ability to thrive under pressure will be crucial, allowing you to navigate challenges with a problem-solving mindset. With a strong commitment to empathy, you'll create meaningful connections that significantly enhance the lives of the seniors we serve, making every interaction impactful and rewarding. Join us and be a part of a dedicated team that truly values the importance of care and connection. What you need to be successful To excel as a Full-Time In-Home Care Scheduling Specialist at Right at Home, you must possess a blend of essential skills that are crucial for success in this dynamic role. Strong customer service abilities will enable you to engage effectively with clients and caregivers alike, while strategic thinking will help you navigate complex scheduling scenarios. Being solution-driven is vital, as you'll face challenges that require quick resolutions. As a team player, your adaptability will ensure smooth collaboration with colleagues, fostering a positive work environment. An organized and detail-oriented approach is necessary to manage high-volume phone calls and maintain accurate records in our fast-paced setting. Additionally, being a compassionate communicator will empower you to build meaningful relationships with the seniors we serve, enhancing their overall experience. Your leadership qualities and empathetic nature will set you apart in this rewarding position. Knowledge and skills required for the position are: Fluency in English required; proficiency in Korean is highly desirable to support marketing and business development in Korean-speaking areas. 2 years high volume scheduling experience Taking / Making 50+ calls and emails per day, great at multi-tasking customer services strategic thinking solution driven team player adaptable organized detail oriented fast paced environment leader empathetic communication Will you join our team? If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck! IND123

Why work at TidalHealth? Looking for a rewarding place to work? Choose TidalHealth. Our hospitals have been named among the Top 5 percent of all U.S. hospitals by Healthgrades and a five-star hospital by the Centers for Medicare & Medicaid Services. Located just 30 minutes from the beach, TidalHealth offers the widest array of specialty and subspecialty services such as neurosurgery, cardiothoracic surgery, joint replacement, emergency/trauma care, comprehensive cancer care, wound care and clinical trials and research. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally. ED Registrar Position Summary The ED Registrar obtains demographic and financial information from patients seeking treatment in the Emergency Department; understands and adheres to all EMTALA and Medical center policies and procedures while insuring information obtained will support billable/collectable accounts; interacts in a professional and customer-focused manner with patients, families and visitors. ED Registrar Position Requirements * High School graduate or equivalent. * Speed and accuracy with calculator and keyboarding required. * Computer experience required. * Experience in healthcare billing, collection, or registration preferred. * Customer service experience preferred. * Requires four months on-the-job training. ED Registrar Benefits * At TidalHealth, full-time employees working at least 72 hours per pay period, part-time employees working at least 36 hours per pay period and part-time employees working at least 30 hours or more on weekends only are eligible for benefits. * Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union. Salary range: $17.70 - $26.55 Commensurate with experience