Scheduler jobs at TidalHealth - 22 jobs

Why work at TidalHealth? Looking for a rewarding place to work? Choose TidalHealth, which now includes three hospitals - TidalHealth Peninsula Regional in Salisbury, Maryland; TidalHealth Nanticoke in Seaford, Delaware; and Atlantic General Hospital in Berlin, Maryland. All three hospitals are "A" rated by Leapfrog Hospital Safety Guide, and the facilities have received numerous other honors. Located on the beautiful Delmarva Peninsula, close to the beach, becoming part of Team TidalHealth also offers an ideal opportunity for work-life balance. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally. Patient Service Rep Position Summary The primary function is to provide secretarial support for the facility (coordinate communications, register and greet patients and maintain financial information) under the direct supervision of the office supervisor. Patient Service Rep Position Requirements Education * High School Diploma or GED required. * Medical terminology and/or medical secretarial degree (2years) preferred. Experience * Minimum of three (3) years secretarial experience required. * Experience in a healthcare setting is preferred. * Knowledgeable with Microsoft Office computer programs, practice management systems and spreadsheets preferred Patient Service Rep Work Schedule * M-F 8a-8p, Sat/Sun 8a-6p Patient Service Rep Benefits * At TidalHealth, full-time employees working at least 72 hours per pay period, part-time employees working at least 36 hours per pay period and part-time employees working at least 30 hours or more on weekends only are eligible for benefits. * Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union. Salary range: $17.09 - $23.08 Commensurate with experience

The Oncology Scheduler is responsible for answering scheduling related calls for Medical Oncology, Radiation Oncology, Breast Surgery, Chest Surgery, and IVOP. The Oncology Scheduler will answer multiple line telephones in a timely, professional manner, and schedule physician consult and follow-up appointments according to the practice template within Meditech Expanse and/or Aria EMR. The Oncology Scheduler gathers appropriate patient information to pre-register the patient within these EMRs, gathers all pertinent medical records for new and follow up visits, and ensures pre-visit paperwork is sent to the patient for completion. The Oncology Scheduler directs other calls to appropriate staff as needed. Performs other administrative duties as assigned. Minimum Requirements: Education: High School Diploma or GED required. Vocational training preferred. Additional education may be substituted for experience. Experience: At least two years prior experience in a healthcare office setting; Oncology office experience preferred. Required Knowledge Skills and Abilities: Intermediate proficiency and accuracy in the use of software programs such as MS Word, and Outlook Experience with electronic heath records, such as NextGen and Aria, preferred Excellent communication skills, both verbal and written; professional telephone communication Ability to manage multiple phone lines; Strong organizational skills and ability to prioritize and manage multiple tasks Ability to communicate information and ideas in speaking so others will understand Ability to understand written sentences and paragraphs in work related documents Ability to work professionally with a diverse population base Ability to maintain a high level of confidentiality Ability to create, compose and edit written materials Ability to analyze and solve problems. Caring for you as you care for the CommUNITY Frederick Health offers a comprehensive and affordable benefits package. Health, Dental and Vision insurance are offered the 1st of the month after 30 days of employment to all employees hired to work at least 20 hours per week and we offer multiple plans to best meet your and your family's needs. Life insurance, Short-Term Income Replacement and Long-Term Disability are employer paid for eligible employees. Frederick Health offers a robust Paid Time Off program for eligible employees. Our 403B retirement plan helps you save for your retirement and includes an employer match to eligible employees. All employees have access to free financial planning sessions. We also offer an educational assistance program to support your education goals as well as an employer paid Employee Assistance Program. Pay is based on experience, skills and education. If position is part-time, salary will be pro-rated based on scheduled hours. The pay range may also vary within the stated range based on specialty if applicable. Non-Exempt positions may have shift differential and/or Overtime paid, if applicable. Hourly range: $17.56 - $24.24 Hours: Monday-Friday, 7:30a-4p, 8a-4:30p, or 8:30a-5p (30 minutes for lunch)

The Oncology Scheduler is responsible for answering scheduling related calls for Medical Oncology, Radiation Oncology, Breast Surgery, Chest Surgery, and IVOP. The Oncology Scheduler will answer multiple line telephones in a timely, professional manner, and schedule physician consult and follow-up appointments according to the practice template within Meditech Expanse and/or Aria EMR. The Oncology Scheduler gathers appropriate patient information to pre-register the patient within these EMRs, gathers all pertinent medical records for new and follow up visits, and ensures pre-visit paperwork is sent to the patient for completion. The Oncology Scheduler directs other calls to appropriate staff as needed. Performs other administrative duties as assigned. Minimum Requirements: Education: High School Diploma or GED required. Vocational training preferred. Additional education may be substituted for experience. Experience: At least two years prior experience in a healthcare office setting; Oncology office experience preferred. Required Knowledge Skills and Abilities: * Intermediate proficiency and accuracy in the use of software programs such as MS Word, and Outlook * Experience with electronic heath records, such as NextGen and Aria, preferred * Excellent communication skills, both verbal and written; professional telephone communication * Ability to manage multiple phone lines; Strong organizational skills and ability to prioritize and manage multiple tasks * Ability to communicate information and ideas in speaking so others will understand * Ability to understand written sentences and paragraphs in work related documents * Ability to work professionally with a diverse population base * Ability to maintain a high level of confidentiality * Ability to create, compose and edit written materials * Ability to analyze and solve problems. Caring for you as you care for the CommUNITY Frederick Health offers a comprehensive and affordable benefits package. Health, Dental and Vision insurance are offered the 1st of the month after 30 days of employment to all employees hired to work at least 20 hours per week and we offer multiple plans to best meet your and your family's needs. Life insurance, Short-Term Income Replacement and Long-Term Disability are employer paid for eligible employees. Frederick Health offers a robust Paid Time Off program for eligible employees. Our 403B retirement plan helps you save for your retirement and includes an employer match to eligible employees. All employees have access to free financial planning sessions. We also offer an educational assistance program to support your education goals as well as an employer paid Employee Assistance Program. Pay is based on experience, skills and education. If position is part-time, salary will be pro-rated based on scheduled hours. The pay range may also vary within the stated range based on specialty if applicable. Non-Exempt positions may have shift differential and/or Overtime paid, if applicable. Hourly range: $17.56 - $24.24 Hours: Monday-Friday, 7:30a-4p, 8a-4:30p, or 8:30a-5p (30 minutes for lunch)

Supports, and is responsible for incorporating into job performance, the Frederick Health (FH) mission, vision, core values and customer service philosophy and adheres to the FH Compliance Program, including following all regulatory requirements and the FH Standards of Behavior. The Pre-Access Scheduling Specialist is required to maintain a working knowledge of all areas and modalities of the Centralized Scheduling Department. This position is responsible for the scheduling, pre-registration of patient appointments, and collection of patient demographics to include the referral and insurance authorization requirements to provide maximum financial reimbursement. Example of Essential Functions: The Pre-Access Scheduling Specialist position is responsible for the functional aspects of the job while providing above all superior customer service. They will be in communication with patients, physician offices, and ancillary departments within the organization to accurately complete patient information/demographics. They will schedule new appointments, reschedule existing appointments, and work with departments and physicians' offices to arrange urgent tests. They will demonstrate expertise to ensure tests are scheduled accurately and in accordance with departmental guidelines to include patient instructions and test preparation. They will request orders, as well as any other required paperwork necessary to complete the patient's appointment. They will be required to meet and maintain the quality registration metrics and collection goals set forth by the Management team. They will also be required to do calculation of patient financial estimates and collect the patient's financial responsibility over the phone. Required Knowledge, Skills and Abilities: Proficiency in the use of computer software to include keyboarding navigation, ability to operate a copier, fax machine, 10 key calculator and printer. Excellent verbal and written communication skills in order to effectively interact with patients, customers, employees and Senior Leaders. Must demonstrate the ability to follow verbal and written instructions. Attention to detail, with the ability to analyze and determine the type of data needed to complete various types of patient registration functions. Must demonstrate ability to manage time, deadlines, multiple request and priorities, maintain productivity and exercise good judgment with minimal supervision. Must have the ability to apply policies and procedures regarding data security and confidentiality to prevent inappropriate release of patient information. Minimum Education, Training, and Experience Required: High school diploma or GED required. Some college coursework preferred (Business/Health Sciences) One year hospital experience in the areas of registration and / or patient accounts or experience in a physician's office practice required. Caring for you as you care for the CommUNITY Frederick Health offers a comprehensive and affordable benefits package. Health, Dental and Vision insurance are offered the 1st of the month after 30 days of employment to all employees hired to work at least 20 hours per week and we offer multiple plans to best meet your and your family's needs. Life insurance, Short-Term Income Replacement and Long-Term Disability are employer paid for eligible employees. Frederick Health offers a robust Paid Time Off program for eligible employees. Our 403B retirement plan helps you save for your retirement and includes an employer match to eligible employees. All employees have access to free financial planning sessions. We also offer an educational assistance program to support your education goals as well as an employer paid Employee Assistance Program. Pay is based on experience, skills and education. If position is part-time, salary will be pro-rated based on scheduled hours. The pay range may also vary within the stated range based on specialty if applicable. Non-Exempt positions may have shift differential and/or Overtime paid, if applicable. Pay range: $17.56-$24.24 Full time position - 40 hours per week; 80 biweekly

Supports, and is responsible for incorporating into job performance, the Frederick Health (FH) mission, vision, core values and customer service philosophy and adheres to the FH Compliance Program, including following all regulatory requirements and the FH Standards of Behavior. The Pre-Access Scheduling Specialist is required to maintain a working knowledge of all areas and modalities of the Centralized Scheduling Department. This position is responsible for the scheduling, pre-registration of patient appointments, and collection of patient demographics to include the referral and insurance authorization requirements to provide maximum financial reimbursement. Example of Essential Functions: * The Pre-Access Scheduling Specialist position is responsible for the functional aspects of the job while providing above all superior customer service. * They will be in communication with patients, physician offices, and ancillary departments within the organization to accurately complete patient information/demographics. They will schedule new appointments, reschedule existing appointments, and work with departments and physicians' offices to arrange urgent tests. * They will demonstrate expertise to ensure tests are scheduled accurately and in accordance with departmental guidelines to include patient instructions and test preparation. * They will request orders, as well as any other required paperwork necessary to complete the patient's appointment. * They will be required to meet and maintain the quality registration metrics and collection goals set forth by the Management team. * They will also be required to do calculation of patient financial estimates and collect the patient's financial responsibility over the phone. Required Knowledge, Skills and Abilities: * Proficiency in the use of computer software to include keyboarding navigation, ability to operate a copier, fax machine, 10 key calculator and printer. * Excellent verbal and written communication skills in order to effectively interact with patients, customers, employees and Senior Leaders. Must demonstrate the ability to follow verbal and written instructions. * Attention to detail, with the ability to analyze and determine the type of data needed to complete various types of patient registration functions. * Must demonstrate ability to manage time, deadlines, multiple request and priorities, maintain productivity and exercise good judgment with minimal supervision. * Must have the ability to apply policies and procedures regarding data security and confidentiality to prevent inappropriate release of patient information. Minimum Education, Training, and Experience Required: * High school diploma or GED required. Some college coursework preferred (Business/Health Sciences) * One year hospital experience in the areas of registration and / or patient accounts or experience in a physician's office practice required. Caring for you as you care for the CommUNITY Frederick Health offers a comprehensive and affordable benefits package. Health, Dental and Vision insurance are offered the 1st of the month after 30 days of employment to all employees hired to work at least 20 hours per week and we offer multiple plans to best meet your and your family's needs. Life insurance, Short-Term Income Replacement and Long-Term Disability are employer paid for eligible employees. Frederick Health offers a robust Paid Time Off program for eligible employees. Our 403B retirement plan helps you save for your retirement and includes an employer match to eligible employees. All employees have access to free financial planning sessions. We also offer an educational assistance program to support your education goals as well as an employer paid Employee Assistance Program. Pay is based on experience, skills and education. If position is part-time, salary will be pro-rated based on scheduled hours. The pay range may also vary within the stated range based on specialty if applicable. Non-Exempt positions may have shift differential and/or Overtime paid, if applicable. Pay range: $17.56-$24.24 Full time position - 40 hours per week; 80 biweekly

Work From HomeWork From Home Work From Home, Indiana 46544 The Patient Engagement Access Center (PEAC) Referral Management Specialist is an important role for processing internal, incoming, and external referrals for all ambulatory services. In this role you will obtain prior authorizations, schedule patients, work inbound and outbound phone calls. You will also engage in conversations with patients on their responsibilities for copayment, prepayment, and any outstanding balance. WHO WE ARE Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT Ensure current and standardized referral policies and workflows are followed and utilized on a regular basis. Prioritize referrals by their urgency and address them in a timely manner. Ensure complete demographic, insurance information, and appropriate/pertaining clinical information is sent to referred specialists. Contact insurance companies to ensure prior approval requirements are met. Present necessary medical information such as history, diagnosis, and prognosis to insurance companies if deemed necessary to prove the medical necessity of services. Review details and expectations about the referral with ordering providers and patients. QUALIFICATIONS Required High School Diploma/GED 2 years Medical referrals, healthcare, and or prior authorization Required TRAVEL IS REQUIRED: Never or RarelyJOB RANGE:Referral Management Coordinator $18.55-$24.12INCENTIVE:Not Applicable EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

Is responsible for scheduling surgery, endoscopy, percutaneous nephrolithotripsy, and eye laser procedures, perioperative case record data entry and reports for Perioperative Services. Supports, and is responsible for incorporating into job performance, the Frederick Health (FH) mission, vision, core values and customer service philosophy and adheres to the FH Compliance Program, including following all regulatory requirements and the FH Standards of Behavior. Example of Essential Functions: Accepts and processes requests from physicians and physicians' staff to add, change, move or cancel surgical cases. Communicates to surgeons and surgeons' offices any changes to the Surgical Schedule. Takes required procedure and patient information to book a surgical case. Reserves time, room, equipment, staff and other resources required for surgical procedures. Notes testing requirements and any special requests for the case. Performs conflict checking and resolves all conflicts, as necessary, before confirming a booking with the requestor. Coordinates scheduling of tests and procedures performed by ancillary departments and outside services requested for the case, e.g., x-rays, neuromonitoring, etc. Exercises good judgment when presented with a difficult situation and offers solutions that are appropriate for the situation. Makes constructive recommendations to improve current processes. Effectively communicates changes to the OR Schedule to physicians' offices and all affected areas, as necessary. Links appropriate patient account number to booking record so that the case record, when initiated, is associated with the correct account number. Verifies a case record exists for each surgery case performed, both scheduled and add-on cases. Verifies all times entered in time fields are in proper sequence, and all required fields have been completed. Confirms all required documentation has been received for records documented on paper. Requests any missing documentation to be sent to the posting/scheduling team. Performs timely post-op data entry of paper records. Performs quality assurance check on the accuracy of all information before it is disseminated. Produces reports in a timely manner on quality indicators, utilization data and other information disseminated inter/intra-departmentally, or to an outside regulatory agency. Produces reports to support clinical competency for licensing renewals for physicians and clinical staff. Actively engages in departmental efforts to promote retention of staff and provide for a high level of employee morale. Required Knowledge, Skills and Abilities: A strong knowledge of medical/surgical terminology. Excellent verbal and oral communication skills in order to effectively interact with employees, managers, physicians, and physician office staff. Attention to detail, with the ability to produce accurate work when frequently interrupted. Demonstrated organizational skills. Proficiency in the use of appointment scheduling and Microsoft Office software applications. Minimum Education, Training, and Experience Required: A medical secretary degree or equivalent required and one year experience as a Surgical Scheduler preferred. A minimum of one year of hands-on experience scheduling surgical procedures. Reporting Relationship: Reports to Pre-Access Supervisor Caring for you as you care for the CommUNITY Frederick Health offers a comprehensive and affordable benefits package. Health, Dental and Vision insurance are offered the 1st of the month after 30 days of employment to all employees hired to work at least 20 hours per week and we offer multiple plans to best meet your and your family's needs. Life insurance, Short-Term Income Replacement and Long-Term Disability are employer paid for eligible employees. Frederick Health offers a robust Paid Time Off program for eligible employees. Our 403B retirement plan helps you save for your retirement and includes an employer match to eligible employees. All employees have access to free financial planning sessions. We also offer an educational assistance program to support your education goals as well as an employer paid Employee Assistance Program. Pay is based on experience, skills and education. If position is part-time, salary will be pro-rated based on scheduled hours. The pay range may also vary within the stated range based on specialty if applicable. Non-Exempt positions may have shift differential and/or Overtime paid, if applicable. Hourly range: $17.05 - 24.24 Part Time. 40 hours per pay period. Monday-Friday available days. 8:00am-4:30pm.

Is responsible for scheduling surgery, endoscopy, percutaneous nephrolithotripsy, and eye laser procedures, perioperative case record data entry and reports for Perioperative Services. Supports, and is responsible for incorporating into job performance, the Frederick Health (FH) mission, vision, core values and customer service philosophy and adheres to the FH Compliance Program, including following all regulatory requirements and the FH Standards of Behavior. Example of Essential Functions: * Accepts and processes requests from physicians and physicians' staff to add, change, move or cancel surgical cases. Communicates to surgeons and surgeons' offices any changes to the Surgical Schedule. * Takes required procedure and patient information to book a surgical case. Reserves time, room, equipment, staff and other resources required for surgical procedures. Notes testing requirements and any special requests for the case. * Performs conflict checking and resolves all conflicts, as necessary, before confirming a booking with the requestor. * Coordinates scheduling of tests and procedures performed by ancillary departments and outside services requested for the case, e.g., x-rays, neuromonitoring, etc. * Exercises good judgment when presented with a difficult situation and offers solutions that are appropriate for the situation. Makes constructive recommendations to improve current processes. * Effectively communicates changes to the OR Schedule to physicians' offices and all affected areas, as necessary. * Links appropriate patient account number to booking record so that the case record, when initiated, is associated with the correct account number. * Verifies a case record exists for each surgery case performed, both scheduled and add-on cases. Verifies all times entered in time fields are in proper sequence, and all required fields have been completed. Confirms all required documentation has been received for records documented on paper. Requests any missing documentation to be sent to the posting/scheduling team. * Performs timely post-op data entry of paper records. * Performs quality assurance check on the accuracy of all information before it is disseminated. * Produces reports in a timely manner on quality indicators, utilization data and other information disseminated inter/intra-departmentally, or to an outside regulatory agency. * Produces reports to support clinical competency for licensing renewals for physicians and clinical staff. * Actively engages in departmental efforts to promote retention of staff and provide for a high level of employee morale. Required Knowledge, Skills and Abilities: * A strong knowledge of medical/surgical terminology. * Excellent verbal and oral communication skills in order to effectively interact with employees, managers, physicians, and physician office staff. * Attention to detail, with the ability to produce accurate work when frequently interrupted. Demonstrated organizational skills. * Proficiency in the use of appointment scheduling and Microsoft Office software applications. Minimum Education, Training, and Experience Required: * A medical secretary degree or equivalent required and one year experience as a Surgical Scheduler preferred. * A minimum of one year of hands-on experience scheduling surgical procedures. Reporting Relationship: Reports to Pre-Access Supervisor Caring for you as you care for the CommUNITY Frederick Health offers a comprehensive and affordable benefits package. Health, Dental and Vision insurance are offered the 1st of the month after 30 days of employment to all employees hired to work at least 20 hours per week and we offer multiple plans to best meet your and your family's needs. Life insurance, Short-Term Income Replacement and Long-Term Disability are employer paid for eligible employees. Frederick Health offers a robust Paid Time Off program for eligible employees. Our 403B retirement plan helps you save for your retirement and includes an employer match to eligible employees. All employees have access to free financial planning sessions. We also offer an educational assistance program to support your education goals as well as an employer paid Employee Assistance Program. Pay is based on experience, skills and education. If position is part-time, salary will be pro-rated based on scheduled hours. The pay range may also vary within the stated range based on specialty if applicable. Non-Exempt positions may have shift differential and/or Overtime paid, if applicable. Hourly range: $17.05 - 24.24 Part Time. 40 hours per pay period. Monday-Friday available days. 8:00am-4:30pm.

Supports, and is responsible for incorporating into job performance, the Frederick Health (FH) mission, vision, core values and customer service philosophy and adheres to the FH Compliance Program, including following all regulatory requirements and the FH Standards of Behavior. Responsible for verifying patient demographic and financial information for all insurances and self-pay accounts. Responsible for verifying insurance authorizations for in-patient and out-patient services. The primary function of the Pre-Access Authorization Specialist position is to provide premier customer service to all referring physician and their office staff by obtaining facility authorizations for all patients scheduled. Example of Essential Functions: They must maintain extensive knowledge all areas of registration and scheduling including outpatient services, surgery and inpatient/observation stays. They will be required to verify insurance coverage and obtain insurance authorizations, notifications or referrals They are required to maintain a working knowledge of all insurance requirements for authorizations. They will maintain authorization performance statistics and report the results to management monthly. They will be required to meet and maintain the goals set forth by the Management Team. They will communicate status of authorizations to all parties. Required Knowledge, Skills and Abilities: Proficiency in the use of computer software, ability to operate a copier, fax machine, 10 key calculator and printer. Excellent verbal and written communication skills in order to effectively interact with patients, customers, employees and Senior Leaders. Must demonstrate the ability to follow verbal and written instructions. Attention to detail, with the ability to analyze and determine the type of data needed to complete various types of patient registration functions. Must demonstrate ability to manage time, deadlines, multiple request and priorities, maintain productivity and exercise good judgment with minimal supervision. Must have the ability to apply policies and procedures regarding data security and confidentiality to prevent inappropriate release of patient information. Minimum Education, Training, and Experience Required: High school diploma or GED required. Some college coursework preferred (Business/Health Sciences) One year hospital experience in the areas of registration and / or patient accounts or experience in a physician's office practice required. Caring for you as you care for the CommUNITY Frederick Health offers a comprehensive and affordable benefits package. Health, Dental and Vision insurance are offered the 1st of the month after 30 days of employment to all employees hired to work at least 20 hours per week and we offer multiple plans to best meet your and your family's needs. Life insurance, Short-Term Income Replacement and Long-Term Disability are employer paid for eligible employees. Frederick Health offers a robust Paid Time Off program for eligible employees. Our 403B retirement plan helps you save for your retirement and includes an employer match to eligible employees. All employees have access to free financial planning sessions. We also offer an educational assistance program to support your education goals as well as an employer paid Employee Assistance Program. Pay is based on experience, skills and education. If position is part-time, salary will be pro-rated based on scheduled hours. The pay range may also vary within the stated range based on specialty if applicable. Non-Exempt positions may have shift differential and/or Overtime paid, if applicable. Hourly Range: $18.33 - 25.60 Hours: 40 hours per week. Full-time, Monday-Friday, 8:00am-4:30pm.

Why work at TidalHealth? Looking for a rewarding place to work? Choose TidalHealth. U.S. News & World Report, a global authority in hospital rankings and consumer advice, has named TidalHealth Peninsula Regional and TidalHealth Nanticoke as 2022-2023 High Performing hospitals for 11 challenging and elective health conditions; the highest award a hospital can earn for U.S. News' Best Hospitals Procedures & Conditions ratings. Located just 30 minutes from the beach, TidalHealth offers the widest array of specialty and subspecialty services such as neurosurgery, cardiothoracic surgery, joint replacement, emergency/trauma care, comprehensive cancer care, wound care and clinical trials and research. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally. Lead Patient Service Representative Position Summary * The Lead Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet patients and maintain financial information) under the direct supervisor of the Office Supervisor. Lead Patient Service Representative Position Requirements Education * High School Diploma or equivalent required. Experience * Clerical/administrative experience is preferred. * Experience in a healthcare setting and medical terminology preferred. * Experience working with Microsoft Office computer programs, practice management systems and spreadsheets preferred. Lead Patient Service Representative Schedule * Work hours are varied. Lead Patient Service Representative Benefits * At TidalHealth, team members working at least 36 hours per pay period based on 12-hour shift schedules or at least 37.5 hours for non 12-hour shift schedules and part-time team members working at least 30 hours or more on weekends only are eligible for benefits. * Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union. Salary range: $17.09 - $23.08 Commensurate with experience

Why work at TidalHealth? Looking for a rewarding place to work? Choose TidalHealth. Our hospitals have been named among the Top 5 percent of all U.S. hospitals by Healthgrades and a five-star hospital by the Centers for Medicare & Medicaid Services. Located just 30 minutes from the beach, TidalHealth offers the widest array of specialty and subspecialty services such as neurosurgery, cardiothoracic surgery, joint replacement, emergency/trauma care, comprehensive cancer care, wound care and clinical trials and research. Take advantage of our tuition assistance and residency programs to grow both personally and professionally. Patient Service Rep Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet patients and maintain financial information) under the direct supervisor of the office supervisor. Patient Service Rep Position Requirements Education * High School Diploma or equivalent required. Experience * Three (3) years clerical/administrative experience is preferred. * Experience in a healthcare setting and medical terminology preferred. * Experience working with Microsoft Office computer programs, practice management systems and spreadsheets preferred. Patient Service Rep Work Schedule * Monday through Friday Patient Service Rep Benefits * At TidalHealth, full-time employees working at least 72 hours per pay period, part-time employees working at least 36 hours per pay period and part-time employees working at least 30 hours or more on weekends only are eligible for benefits. * Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union. Salary range: $17.09 - $23.08 Commensurate with experience

Why work at TidalHealth? Looking for a rewarding place to work? Choose TidalHealth. U.S. News & World Report, a global authority in hospital rankings and consumer advice, has named TidalHealth Peninsula Regional and TidalHealth Nanticoke as 2022-2023 High Performing hospitals for 11 challenging and elective health conditions; the highest award a hospital can earn for U.S. News' Best Hospitals Procedures & Conditions ratings. Located just 30 minutes from the beach, TidalHealth offers the widest array of specialty and subspecialty services such as neurosurgery, cardiothoracic surgery, joint replacement, emergency/trauma care, comprehensive cancer care, wound care and clinical trials and research. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally. Patient Service Representative Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet patients and maintain financial information) under the direct supervisor of the office supervisor. Patient Service Representative Position Requirements * Three (3) years clerical/administrative experience is preferred. * Experience in a healthcare setting and medical terminology preferred. * Experience working with Microsoft Office computer programs, practice management systems and spreadsheets preferred. Patient Service Representative Work Schedule * Monday - Friday, Day Shift Patient Service Representative Benefits * At TidalHealth, full-time employees working at least 80 hours per pay period and part-time employees working at least 40 hours per pay period are eligible for benefits. * Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union. Salary range: $17.09 - $23.08 Commensurate with experience

Why work at TidalHealth? Looking for a rewarding place to work? Choose TidalHealth. U.S. News & World Report, a global authority in hospital rankings and consumer advice, has named TidalHealth Peninsula Regional and TidalHealth Nanticoke as 2022-2023 High Performing hospitals for 11 challenging and elective health conditions; the highest award a hospital can earn for U.S. News' Best Hospitals Procedures & Conditions ratings. Located just 30 minutes from the beach, TidalHealth offers the widest array of specialty and subspecialty services such as neurosurgery, cardiothoracic surgery, joint replacement, emergency/trauma care, comprehensive cancer care, wound care and clinical trials and research. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally. Patient Service Representative Float Position Summary The Float Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet patients and maintain financial information) under the direct supervision of the office supervisor. This Float Position is assigned to the Eastern Region (Millsboro, Lewes, Georgetown, Ocean Pines, Berlin). * Three (3) years clerical/administrative experience is preferred. * Experience in a healthcare setting and medical terminology preferred. * Experience working with Microsoft Office computer programs, practice management systems and spreadsheets preferred. * High School Diploma or equivalent required. Schedule * Monday - Friday, 7:30 am to 5:00 pm. * Work hours are varied based on location and scheduling needs. Benefits * At TidalHealth, full-time employees working at least 80 hours per pay period and part-time employees working at least 40 hours per pay period are eligible for benefits. * Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union. Salary range: $17.09 - $23.08 Commensurate with experience

Why work at TidalHealth? Looking for a rewarding place to work? Choose TidalHealth, which now includes three hospitals - TidalHealth Peninsula Regional in Salisbury, Maryland; TidalHealth Nanticoke in Seaford, Delaware; and Atlantic General Hospital in Berlin, Maryland. All three hospitals are "A" rated by Leapfrog Hospital Safety Guide, and the facilities have received numerous other honors. Located on the beautiful Delmarva Peninsula, close to the beach, becoming part of Team TidalHealth also offers an ideal opportunity for work-life balance. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally. Patient Service Rep Position Summary The primary function is to provide secretarial support for the facility (coordinate communications, register and greet patients and maintain financial information) under the direct supervision of the office supervisor. Patient Service Rep Position Requirements Education * High School Diploma or GED required. * Medical terminology and/or medical secretarial degree (2years) preferred. Experience * Minimum of three (3) years secretarial experience required. * Experience in a healthcare setting is preferred. * Knowledgeable with Microsoft Office computer programs, practice management systems and spreadsheets preferred Patient Service Rep Work Schedule * M-F 8a-8p, Sat/Sun 8a-6p - as needed * required to work a minimum of 2 full shifts every six weeks * one full shift has to be on the weekend Patient Service Rep Benefits * At TidalHealth, full-time employees working at least 72 hours per pay period, part-time employees working at least 36 hours per pay period and part-time employees working at least 30 hours or more on weekends only are eligible for benefits. * Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union. Salary range: $17.09 - $23.08 Commensurate with experience

Why work at TidalHealth? Looking for a rewarding place to work? Choose TidalHealth, which now includes three hospitals - TidalHealth Peninsula Regional in Salisbury, Maryland; TidalHealth Nanticoke in Seaford, Delaware; and Atlantic General Hospital in Berlin, Maryland. All three hospitals are "A" rated by Leapfrog Hospital Safety Guide, and the facilities have received numerous other honors. Located on the beautiful Delmarva Peninsula, close to the beach, becoming part of Team TidalHealth also offers an ideal opportunity for work-life balance. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally. Registration Specialist Position Summary This position is responsible for registration of patients for the Emergency department area. Responsible for capturing all required data, system registration, verification and documentation as required. Registration Specialist Position Requirements * Highschool diploma or equivalent * Medical Terminology knowledge and ICD-10 coding preferred * Experience in healthcare billing, collection or registration preferred Registration Specialist Benefits Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition reimbursement and more! Salary range:$18.08 - $27.11 Commensurate with experience

Why work at TidalHealth? Looking for a rewarding place to work? Choose TidalHealth, which now includes three hospitals - TidalHealth Peninsula Regional in Salisbury, Maryland; TidalHealth Nanticoke in Seaford, Delaware; and Atlantic General Hospital in Berlin, Maryland. All three hospitals are "A" rated by Leapfrog Hospital Safety Guide, and the facilities have received numerous other honors. Located on the beautiful Delmarva Peninsula, close to the beach, becoming part of Team TidalHealth also offers an ideal opportunity for work-life balance. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally. Registration Specialist Position Summary This position is responsible for registration of patients for the Emergency department area. Responsible for capturing all required data, system registration, verification and documentation as required. Registration Specialist Position Requirements * Highschool diploma or equivalent * Medical Terminology knowledge and ICD-10 coding preferred * Experience in healthcare billing, collection or registration preferred Registration Specialist Benefits Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition reimbursement and more! Salary range:$18.08 - $27.11 Commensurate with experience

Why work at TidalHealth? Looking for a rewarding place to work? Choose TidalHealth, which now includes three hospitals - TidalHealth Peninsula Regional in Salisbury, Maryland; TidalHealth Nanticoke in Seaford, Delaware; and Atlantic General Hospital in Berlin, Maryland. All three hospitals are "A" rated by Leapfrog Hospital Safety Guide, and the facilities have received numerous other honors. Located on the beautiful Delmarva Peninsula, close to the beach, becoming part of Team TidalHealth also offers an ideal opportunity for work-life balance. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally. Medical Receptionist Position Summary The Medical Receptionist handles front desk for a physician practice to include, answering phones, assisting patients, scheduling appointments, check-in and check-out, etc. Other key duties are enters/verifies insurance information, collects/posts monies due, manages correspondence for nurses and providers, and scans patient info into EMR (electronic medical records). Medical Receptionist Position Requirements * Highschool graduate or equivalent required * Healthcare office experience preferred Medical Receptionist Benefits Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition reimbursement and more! Salary range:$17.09 - $23.08 Commensurate with experience

Why work at TidalHealth? Looking for a rewarding place to work? Choose TidalHealth, which now includes three hospitals - TidalHealth Peninsula Regional in Salisbury, Maryland; TidalHealth Nanticoke in Seaford, Delaware; and Atlantic General Hospital in Berlin, Maryland. All three hospitals are "A" rated by Leapfrog Hospital Safety Guide, and the facilities have received numerous other honors. Located on the beautiful Delmarva Peninsula, close to the beach, becoming part of Team TidalHealth also offers an ideal opportunity for work-life balance. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally. Registration Specialist Position Summary This position is responsible for registration of patients for the Emergency department area. Responsible for capturing all required data, system registration, verification and documentation as required. Registration Specialist Position Requirements * Highschool diploma or equivalent * Medical Terminology knowledge and ICD-10 coding preferred * Experience in healthcare billing, collection or registration preferred Registration Specialist Benefits Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition reimbursement and more!

Why work at TidalHealth? Looking for a rewarding place to work? Choose TidalHealth. Our hospitals have been named among the Top 5 percent of all U.S. hospitals by Healthgrades and a five-star hospital by the Centers for Medicare & Medicaid Services. Located just 30 minutes from the beach, TidalHealth offers the widest array of specialty and subspecialty services such as neurosurgery, cardiothoracic surgery, joint replacement, emergency/trauma care, comprehensive cancer care, wound care and clinical trials and research. Take advantage of our tuition and certification assistance programs to grow both personally and professionally. Patient Accounts Coordinator Position Summary The inventory, distribution/delivery of medications is required for all Patient Care area Positions. The Patient Account Coordinator is responsible for coordinating the insurance verification, pre-certification, billing, and follow-up process and workflow for the Richard A. Henson Cancer Institute and/or the Allen Cancer Center. Coordinates third-party payers' requirements related to access, registration, billing and collection of accounts. Ensures all verifications and information is completed in accordance with established regulatory and policy requirements. Facilitates workflow between TidalHealth's finance departments, the Richard A. Henson Cancer Institute departments, and/or Allen Cancer Center departments (radiation oncology, medical oncology, infusion center, oncology lab). Is responsible for identifying and enrolling patients in patient assistance programs and/or drug replacement programs for oral and IV chemotherapy/biotherapy regimens. Maintains compliance with all applicable regulations Patient Accounts Coordinator Position Requirements Education * High School graduate or equivalent required. Experience * One (1) year business office experience is required * Knowledgeable with Microsoft Office computer programs, spreadsheets and general office work preferred. * Experience in a finance related field, including medical billing, preauthorizations, denials, and appeals preferred. * Previous experience within registration is preferred. * Customer service experience preferred. ● Requires six months on-the-job training. * Epic EMR experiene is preferred Patient Accounts Coordinator Work Schedule * Day shift, Monday through Friday in Salisbury Maryland. Patient Accounts Coordinator Benefits * At TidalHealth, full-time employees working at least 72 hours per pay period, part-time employees working at least 36 hours per pay period and part-time employees working at least 30 hours or more on weekends only are eligible for benefits. * Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union. Salary range: $18.58 - $27.87 Commensurate with experience