Penn Community Bank jobs - 60 jobs

The following is a list of essential functions, which may be subject to change at any time and without advance notice. Management may assign new duties, reassign existing duties, or eliminate a function. * Responds to incoming telephone calls, emails, appointment requests and live online chat requests in a timely and efficient manner while striving to surpass industry response time standards all in a cordial and outstanding manner * Answer customer inquiries promptly and correctly including but not limited to transaction accounts, CDs, IRAs, consumer loans, electronic banking, ATM / Debit questions, rates, and promotions * Attend, participate, and request regular training to improve knowledge and performance level * Complete and authorize wire transfer requests from customers over the telephone or VIA fax by way of agreement or one-time exception with approval limit of ≤ 250K * Perform oFlow (Online Account) maintenance to new incoming accounts and perform consistent outreach * Completion and tracking of privacy notices * Maintain a communicative relationship with IT and vendor Zoom to ensure the network/phones are running at utmost efficiency for expected customer experience * Perform internal account transfers, loan payments, safety deposit box payments, limit increase requests, and CD renewals without error * Perform outbound sales calls in conjunction with Retail and Marketing campaigns when called upon and being available to assist Deposit Operations with any customer outreach * Perform outbound Business Online Banking concierge calls * Remain vigilant and work closely with Security to intercept any suspicious account/online activity preventing the bank from any loss * Serve as contact point for retail network, existing customers, and perspective customers while serving as a backup for all facets of the bank; particularly Deposit operations; maintaining expertise in: * Online Banking: Enrollments, Log In assistance, mobile banking/deposits, MT functions, MX Money, Transfers, Quickbooks/Quicken, DNA Agreements, Bill Pay, Fraud, Business Banking, etc. * ATM / Debit Cards: Transaction Research, Travel Exemptions, Fraud CaseTrackers, Order/Activation/PIN, Limit Questions, Tokenization, etc. * Handle and process incoming mail as directed Perform other tasks as directed by Customer Success Manager and SVP, Director of Retail Education and Experience * High School diploma or GED certificate required, some college education preferred * Minimum 2 years' customer service experience required * Banking and/or call center experience preferred Skills and Competencies * Ability to work in an ever-changing environment * Strong listening and communication skills * Excellent telephone voice in terms of tone, clarity, pronunciation, and proper grammar use * Consistent attendance * Ability to troubleshoot banking issues * Basic knowledge of Microsoft Office with willingness to advance skills as required Penn community Bank is an equal opportunity employer.

The AVP Residential Lending is responsible for originating quality saleable mortgage loan applications from assigned Dollar Bank branches and various referral sources including, realtors, financial planners, attorneys, and other professional contacts. Qualifications: High school diploma/GED required. College degree preferred. Minimum of 5 years of originating mortgage loan applications required. Excellent communication and organizational skills. Knowledge of and ability to follow Freddie Mac, Fannie Mae, FHA and VA guidelines to structure quality mortgage applications Software knowledge including: Point of sale first mortgage loan origination system, Microsoft Word and Excel. General business, financial and credit lending knowledge. A valid driver's license and access to a reliable vehicle is required. Candidate being considered will be subject to additional background checks as required by the office of the Comptroller of Currency. Essential Functions: Enter all data required to complete a residential mortgage application in the loan origination system. Provide buyer with all required early disclosures. Assist borrowers by explaining lending programs and all required information needed to complete the mortgage process. Properly quote interest rates for loan programs offered and lock-in the interest rate at the time of the borrower's request. Achieve assigned production goals. Actively network with realtors and other professional referral sources and attend networking functions and trade shows as determined by management. Oversee active pipeline of mortgages from application to closing and work closely with the operations personnel to assist in processing the application when needed. Work closely with branch personnel of assigned branches. Attend meetings and branch events as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Preferred Location:Lancaster Building: 205 Granite Run Drive Lancaster, PA 17601 Suite 380Or:North East Office: 491 North Cleveland-Massillon Road Akron, OH 44333 S&T Main Office: 800 Philadelphia Street Indiana, PA 15701 West Chester Building 10 N Church Street West Chester, PA 19380Hours: Monday- Friday (8:00AM-5:00PM) (Additional hours as necessary to meet the objectives of the department) Function: Responsible for Evaluating loan requests typically between $10,000,000 - $20,000,000 for appropriate structure and acceptable use of loan funds. Providing an independent analysis of credit quality for the most complex loan relationships at the bank to determine borrower's financial condition and ability to repay. Concentrating on middle market, upper middle market, syndications, shared national credits, complex participations and land acquisition and development loans with a focus on REITs and Asset Based Lending transactions and other specialized lending as needed. Reviewing credit facility requests to determine compliance with Corporate policies and procedures and ensuring that proposed transactions comply with government regulation. Preparing highly accurate credit approval documents with minimal supervision, in accordance with Department procedures, which outline the material strengths and weakness of the proposed transaction(s). Assigning appropriate risk ratings to borrowers or specific loans. Perform reviews on banks engaged in buy-side or sell-side participations or syndications with the bank. Mentor junior analysts on underwriting specialized products including land acquisition and development loans, REITs and Asset Based Lending. Provide periodic training to Credit Department analysts on underwriting specialized products including land acquisition and development loans, REITs and Asset Based Lending. Duties and Responsibilities: 1. Determines whether information submitted for underwriting meets bank policy and procedures as well as regulatory requirements for commercial credit applications. 2. Researches and accurately interprets commercial loan documentation, agreements, leases, contracts, and other technical documentation of a legal nature. Identifies the documentation necessary to complete a loan documentation file for all commercial products offered and to perfect all types of collateral. 3. Reviews loan terms and conditions and transaction sources and uses for complex requests to determine appropriateness of loan structure and reasonableness of loan purpose. Identifies improper structure and makes recommendations to Relationship Managers, lending management and/or credit approval authorities for improving loan structure. 4. Conducts background checks and credit bureau inquiries via third party vendors to prevent fraud and assess the overall character of credit applicants. 5. Expert in the analysis of higher-risk and/or specialized industries common in commercial lending transactions, including but not limited to: REITs, Asset Based Lending, automobile dealers, land acquisition and development, energy companies, contractors, healthcare providers and municipalities. 6. Utilizes advanced financial and quantitative analyses techniques to evaluate financial and related information to gauge borrower's overall ability to repay debt as well as to assess financial performance relative to peer companies, industry benchmarks or other standards of performance. 7. Interprets and resolves complex financial problems and questions, including the identification of required variables and data sources, proper adjustment of stated financial figures, finding solutions from incomplete or fragmentary information, and following through with all appropriate calculation steps. 8. Recommends appropriate financial covenant structures for larger commercial loan transactions. Designs financial covenant definitions to be utilized in the commercial loan agreement. 9. Identifies significant credit issues during the underwriting process through a comprehensive listing of major strengths and weaknesses in the proposed loan transaction(s). Responsible for defending positions taken. 10. Prepares the entire underwriting document utilized by executive management to approve loans for the highest credit risk exposures. Ensures that documents are accurate with a high level of detail. Ability to thoroughly document the approaches taken and to defend all assumptions utilized in the credit analysis. 11. Assigns appropriate risk ratings to proposed loan transactions, including regulatory non-Pass ratings, which will directly influence the ALLL provision and bank earnings. Defends assigned risk ratings. 12. Occasionally accompanies lending officers on calls with significant commercial loan customers. Provides support in identifying the appropriate information to be gathered from customers for new loan requests. 13. Provides guidance and oversight to Credit Analyst I, II and Ill employees, especially in regard to specialized products such as land acquisition and development, REITs and Asset Based Lending. 14. Conducts periodic training for analysts on specialized products including land acquisition and development, REITs and Asset Based Lending. Will be involved with the development of Credit Department procedures and methodologies. 15. Responsible for managing a credit team in the absence of Credit Vertical Managers. 16. Assumes additional duties as requested, including special projects. 17. Annual due diligence of the list of banks engaged in buy-side or sell-side participations or syndications with the bank. Ad hoc due diligence analysis for new banks. Physical Demands: Operates a keypad device: 70% of the day; operates office equipment: 10% of the day. The primary parts of the body involved in performing these tasks are the finger, thumbs, hands, wrists, elbows, and upper torso. Sitting is required 7 hours per day. Routinely lifts 5 pounds once a day with maximum 40 pounds lifted. Use of manual dexterity skills for typing and data entry up to 60% of the business day. Specific vision requirements include close vision of 18”-20” for computer work. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education: Requires a four-year college degree or equivalent with specialization in accounting, finance or economics with minimum of six hours in accounting. Experience: Requires ten plus years of general business experience and ten plus years specialized experience in credit analysis, REITs and ABL transactions. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Salary Range: $65,000.00 - $154,000.00

The Branch Quality Analyst supports all aspects of operations and compliance to branches, loan centers and internal departments. This involves weighing quality customer service, operational integrity, and risk while being an informational resource for branches/departments. This role utilizes multiple software systems used by the branch network and involves working closely with different areas of the bank to design/maintain, upgrade, test, implement, and introduce changes to the branch network. Candidate will have the opportunity to work a hybrid schedule after successful training with management approval. Education and Experience Requirements: High school diploma/GED required. Some college strongly preferred. Six months branch supervisory or branch management experience required, including experience in coaching/managing and providing guidance in connection with operations, procedures, and regulatory compliance. Certificate, Licenses and Registration Requirements: N/A Knowledge, Skill, and Ability Requirements: Strong knowledge of Bank operations and procedures as well as regulatory compliance. Knowledge of Dollar Bank specific procedures is a plus. Detail oriented and able to multi-task and have good problem solving and analytical skills. Strong customer service and oral and written communication skills. Able to prioritize and meet deadlines while handling multiple projects. Working knowledge of Microsoft Office suite products particularly Word and Excel. A rotating schedule is required including some evenings until 6:00 PM and some Saturdays. After-hours support will also be required approximately once every six weeks. Essential Functions: Learn multiple Bank software applications to assist with operational and technological questions. Participate in project testing for various applications and host projects. Provide operational support to branch/department representatives on varied subjects to include product/services, processes, compliance and record keeping, quality assurance and systems. Assist in the development of written communications to implement projects including memos, training materials and operational manual sections. Research, write and distribute operational memos to branches as needed. Update/create current process guides for the department and branches. Act as a resource for questions/inquiries from branches and other departments. Monitor and mitigate teller outages and branch losses and assist with any branch balancing issues. Monitor and review various reports making corrections/revisions as needed. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Essential Functions The following is a list of essential functions, which may be subject to change at any time and without advance notice. Management may assign new duties, reassign existing duties, or eliminate a function. Tactical Communication Execution * Build & deploy assets across email (including uploading creative assets), ATM screens, branch TVs, social, online and mobile banking, and app/SMS messages. * Implement communications using copy and direction provided by the Communications & Digital Media Manager, ensuring accurate deployment across channels. * Manage segmentation, audience lists, tagging, and any UTM tracking. * Perform QA for all communications/paid media needs before launch. * Maintain communication templates and email lists. Digital Reporting and Analytics Support * Build and maintain dashboards for email, website updates, SEO/PPC insights, and campaign performance. * Communicate insights and make recommendations to Communications & Digital Media Manager and the Senior Manager Digital Marketing. * Support A/B testing execution (setup, monitoring, measurement). Digital Operations Support * Support Communications & Digital media Manager with day-to-day agency operations * Ensure pages remain accurate, compliant, and up to date. * Support testing and QA for digital experiences and content updates. * Template management and email list operational hygiene. Workflow and Administrative Support * Support Communications & Digital Media Manager in routing, compliance submissions, and project tracking. * Manage agency tactics along with Communications & Digital Media Manager and operational tasks as assigned. Compliance * Comply with applicable bank regulations, such as regulations governing currency transactions, purchase of negotiable instruments, and money laundering (BSA, AML). * Comply with all applicable regulations and Bank policies regarding employment and employment law. * Participate in annual compliance and other job-related training. Relationships and Contacts Internal: Frequent communication with marketing leadership; contact with Team Members at various levels and departments throughout the Bank as needed. External: Occasional contact with current and prospective customers as well as Marketing vendors. Education and Experience * Minimum 1-3 years' experience in marketing - banking preferred. * Bachelor's Degree or completion of relevant university courses in Marketing, Graphic Design, and Communications. Skills and Competencies * Knowledge of financial services is desirable. * Proficiency in Microsoft Word, PowerPoint, and Excel. * Good organizational and time management skills. * Strong editorial skills in English composition, grammar, and proofreading. * Strong written and oral communication skills. * Strong in attention to detail and accuracy. * Ability to work with a diverse group of professionals. * Hands-on experience with A/B testing setup and measurement, attribute-based targeting, audience segmentation, and enterprise email and messaging platforms (e.g.: Salesforce Marketing Cloud, HubSpot, NCR). Working Conditions Traditional office environment with no unusual work conditions; the office maintains five day a week operations (Monday - Friday) with operational hours of 8:00am - 5:00pm. Must be available to attend events on evenings and weekends as necessary. Physical Demands Penn Community promotes an equal opportunity workplace, which includes reasonable accommodations of otherwise qualified disabled applicants and employees. Please contact Human Resources with questions regarding the physical demands of this position. * Lifting/carrying up to 20 lbs. * Manual dexterity for computer work * Speaking, hearing, and vision are required to perform essential functions Penn community Bank is an equal opportunity employer.

Essential Functions The following is a list of essential functions, which may be subject to change at any time and without advance notice. Management may assign new duties, reassign existing duties, or eliminate a function. Develop sales leads from existing clients in loan portfolio, independently through referral sources, and by cooperation with the Bank Management Team to attain new business relationships and product sales. Manage a loan portfolio of existing clients and monitor loan quality; be responsible for all aspects of loan administration for this portfolio, including receipt of financial information, updating risk ratings, and ensuring timely renewals of lines of credit and reviews of term loans. Oversee and ensure accuracy of construction loans within portfolio to include monitoring progress of projects and performance to the initial underwriting. Interview applicant(s) and request specified information for loan application. Oversee and ensure accuracy and performance of loan administration and processes, such as receipt of applications from prospective applicants, meeting compliance requirements, ensure completeness of loan packages, and timely processing, funding, and closing of committed loans. Request applicant credit reports, background checks, reference checks, and other information pertinent to loan applicants' evaluations. Analyze applicant financial status, credit, banking status, and other information to determine feasibility of granting a loan. Compile loan package and facilitate negotiation of loan structure with applicant, that is acceptable to Bank and Bank's policies, including fees, loan repayment options, and other credit terms. Present loans to appropriate approving authority or Loan Committee for approval. Call and visit customers, prospects, and referral sources / centers of influence (COIs) to promote and sell all Bank products and services. Respond to customer information requests or inquiries involving small business loans. Provide loan data to support marketing and sales promotion programs as required. Promote and cross-sell other Bank products and services as appropriate to customer requirements, such as deposit services, other loan services, Cash Management, Insurance, and/or Wealth Management. Education and Experience Bachelor's degree from four-year college or university Commercial Credit Training Minimum of 1 year of experience in commercial lending. Skills and Competencies Comprehensive knowledge of real estate related commercial lending, including construction lending, as well as a solid understanding of underwriting and credit. Good verbal and written communication skills. Satisfactory knowledge of loan documentation. Good organizational and time management skills; the ability to prioritize tasks. Thorough knowledge of products and services offered by the Bank. Working knowledge of Microsoft Outlook, Excel, and Word. Ability to remain calm and efficient under pressure to meet requirements and deadlines. Working Conditions Traditional office environment with the ability to work remotely on a hybrid basis; the office maintains five day a week operations (Monday - Friday) with operational hours of 8:00am - 5:00pm. Moderate to frequent local travel required. Physical Demands Penn Community promotes an equal opportunity workplace, which includes reasonable accommodations of otherwise qualified disabled applicants and employees. Please contact Human Resources with questions regarding the physical demands of this position. Lifting/carrying up to 10 lbs. Manual dexterity for computer work Speaking, hearing, and vision are required to perform essential functions Ability to drive, with a valid driver's license, to meet with customers outside of the office; Events may occasionally require work on evenings and weekends. Penn community Bank is an equal opportunity employer.

Penn community Bank is an equal opportunity employer.

Under the oversight of Senior Enterprise Risk Management, the Risk Analyst will support the development, implementation, and execution of the enterprise risk management (ERM) framework. This includes effectively managing enterprise risk processes, procedures, policies, and reports to drive the successful execution of the key ERM initiatives. This position will play a large role in the preparation of ERM documentation including reports, presentations, and committee packages and will be expected to use a keen eye for detail to review documentation for accuracy, relevance, and logic to support on time delivery of quality work products that align with the Bank's risk framework. This is a hybrid position that requires in office hours. Education and Experience Requirements: Bachelor's degree required. Will consider professional work experience in lieu of education Two (2) years of experience in risk management, auditing, or internal controls role OR a bachelor's degree in an Enterprise Risk Management program Knowledge, Skill, and Ability Requirements: Working knowledge of Microsoft applications (Excel, Word, PowerPoint) Ability to establish and maintain effective working relationships Strong oral and written communication skills Effective prioritization and time management skills to meet project deadlines Strong attention to detail Ability to research, think critically and problem solve Essential Functions: Under supervision, support the development and maintenance of the risk management programs. Participate in consultation to execute the program components. Assist in the development and maintenance of new and existing risk programs including: Annual Risk Assessment Risk Appetite Top, Emerging and Evolving Risks Risk aggregation and reporting Risk and Control Self-Assessments Risk Assessments of Material Initiatives Process and Control Library Assist in the development of risk enterprise while supporting the businesses and other risk partners (e.g. Compliance, Information Security, Fraud, Legal, Security) Assist with the continued efforts to train and facilitate risk owners to properly conduct and document risk assessments and provide effective review and challenge Support business-as-usual activities and ad hoc requests and identifies risk exposures, as directed Perform other assignments as directed All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

The Regional Banking Supervisor plays a key role in delivering exceptional customer service and strengthening customer relationships. This position involves engaging in meaningful interactions to understand customer needs and providing tailored recommendations on banking products and services, including checking and savings accounts, credit cards, loans, and digital banking solutions. In addition to a comprehensive retail training program designed to develop consultative sales skills, the Regional Banking Supervisor supports branch operations and ensures service excellence. This role provides an opportunity to lead by example, guiding team members in delivering personalized financial solutions while maintaining a high standard of customer satisfaction. As a member of the Regional Banking Team, you will be responsible for supporting multiple branches within Dollar Bank's North Region markets. These branch locations include Cranberry, Wexford, Richland, Butler, North Hills, Natrona Heights, and Shaler. Travel reimbursement is provided after a specific mileage threshold is met. Education and Experience Requirements: • High school diploma/GED required. • One year demonstrated track record of achieving sales goals is required with either College (Associate's) degree OR a minimum of 2 years demonstrated ability to deliver outstanding customer service in financial services or retail industry. • Leadership, supervision, or mentorship experiences required. • Ability to travel between multiple assigned branches according to business needs. • A valid driver's license and access to a reliable vehicle is required. • Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency. Essential Functions: • Build relationships with our customers by engaging in a consultative sales approach. • Utilize the relationship building skills taught through Dollar Bank's training program to create customer loyalty. • Educate our customers on ways to utilize technology in branch, online or mobile. • Utilize sound decision making skills while balancing customer service and financial loss. • Assist in training and development of new employees within the bank. • Learn how to open and close branches. • Adhere to all established branch operational processes and procedures. • Multitasking skills to quickly shift from transaction to transaction. • Make sound, balanced decisions that prioritize risk management, profitability, and customer satisfaction in each transaction. • Arithmetic skills to count money accurately. • Computer literacy to access account information and process transactions. • Develop a thorough knowledge of Bank products and guidelines by attending the required classes. • Maintain a professional appearance and conduct yourself in a professional manner at all times. • Maintain the highest level of professional integrity and ethics • All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Schedule Information This position will support branches with evening and Saturday hours. EEO Statement Dollar Bank is an Equal Opportunity Employer. Minority/Female/Veteran/Disabled Benefits Information Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement. Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement. For more information, please visit ************************************************

The Portfolio Manager supports and the Corporate Banking team by obtaining required reporting information from borrowers (financial statements, compliance certificates, evidence of insurance, etc.). Responsible for portfolio reporting and monitoring related to risk and compliance. Logistical/operational oversight (liaison) between Corporate Banking, Underwriting, Credit and Commercial Loan Operations. This is a hybrid position which requires in office hours. Qualifications: * College degree or commensurate experience. * Minimum of two (2) years in credit, lending, underwriting and/or portfolio management. * Knowledge of federal banking rules and regulations pertaining to commercial lending. * Strong written and oral communication skills with the ability to engage in financial/analytical conversation and recommendation. * Knowledge of commercial credit policies, procedures, and loan documentation. * Proficiency in Microsoft Word and Excel. Principal Activities and Duties: * Manage departmental workflow and prioritization. * Manage loan administration of syndicated and participated credits. * Ensures the department provides professional, courteous and efficient service to all internal and external customers. * Provide direction and support to loan administration staff within the department (e.g. loan onboarding, problem resolution, treasury management, etc.). * Review, prioritize and coordinate portfolio administration requirements including: o Annual reviews and renewals. o Financial statement monitoring/collection. o Expired/missing insurance. o Document and/or collateral exceptions. o General ledger reconciliation; and o Beneficial owner compliance. * Provide ongoing portfolio monitoring and assessment reporting (weekly, monthly, quarterly, annually). * Maintain a thorough knowledge of, and compliance with, banking regulations and adherence to bank policies and procedures. * Review, organize and analyze financial information relating to existing and new Corporate Banking customers. * Utilization of software/technology platforms including: o Bank mainframe o Shaw System o Nautilus o Goldmine o PrecisionLender o TValue All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions

This is a year-round internship where you may be scheduled to work 20 - 25 hours a week, Monday through Friday. This internship is designed to give you real life work experience as you will work alongside experienced IT professionals. This is an in-person position. Qualifications: Completion of 1 year of college/technical school with an IT related major. Experience in PC repair strongly preferred. A working knowledge of Ethernet and TCP/IP. A strong commitment to customer service. Occasional availability to work after hours and weekends. Occasional overtime may be necessary to accomplish group goals. Must be able to lift 20 pounds. Principal Activities and Duties: Install and configure PCs for use in the back office. Assist with the installation of hardware in the back office. First level technical support may include, but not be limited to: cloning workstations, racking hardware, and moving computer equipment. Troubleshoot, diagnose, and resolve hardware and software problems. Provide high level technical support for back-office desktops. Perform routine hardware and software upgrades. Receive professional training and mentoring that will lead to transferable work experience. Work in a supportive, team-oriented environment. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions Schedule Information Monday - Friday 20-25 hours per week EEO Statement Dollar Bank is an Equal Opportunity Employer. Minority/Female/Veteran/Disabled Benefits Information Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement. Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement. For more information, please visit ************************************************

Essential Functions The following is a list of essential functions, which may be subject to change at any time and without advance notice. Management may assign new duties, reassign existing duties, or eliminate a function. Develop sales leads independently and by cooperation with the Financial Center Managers or Business Development Officers to attain new Residential Lending business relationships and product sales Manage a book of business for residential lending customers including but not limited to: a pipeline of loans, answering customer inquiries, and developing relationships with Realtors and other COIs Assist borrowers in completing their applications for financing, gathering and entering complete information as needed. Analyze borrower qualifications to determine a prequalified loan amount while working with the borrower to identify the appropriate loan program and pricing. Deliver “best in class” customer service by promptly returning phone calls, answering questions, and providing education to prospective borrowers on loan product types. Abide by all state, federal, and local laws, including those regarding fair lending and nondiscrimination in the extension of mortgage services. Develop and foster internal and external client referral relationships to assist in generating an ever increasing pipeline of loan applications. Meet and exceed published individual and department goals for sales activity, productivity, and processing times. Become the client's “trusted advisor” by demonstrating knowledge of the lending function, bank policy, and industry underwriting criteria. Participate as a valued Team Member, representing the bank with enthusiasm and professionalism at all times. Identify borrower cross-selling opportunities, delivering “warm transfers” to internal partners to support bank cross-sell goals. Compliance Comply with all applicable regulations and Bank policies regarding employment and employment law. Participate in annual compliance and other job-related training. Comply with applicable bank regulations, Bank policies and procedures. Comply with Bank's internal privacy and ethics standards Relationships and Contacts Internal: Reports to Residential Lending Sales Manager, frequent interaction with Operations staff, department leaders, and back office personnel. External: Frequent interaction with borrowers, depositors, referral sources, realtors, and vendors. Education and Experience High School diploma or GED required; college degree preferred. Minimum of two years' previous experience in a sales oriented environment, with proven track record of success, required; network of established referral sources preferred. Skills and Competencies Must be compliant with the SAFE Act and registered with the Nationwide Mortgage Licensing System (NMLS). Strong working knowledge of underwriting guidelines for each agency, as well as bank overlays for portfolio business. Excellent written and oral communication skills. Ability to manage time extraordinarily well. Excellent presentation and public speaking skills. Familiarity with Microsoft Office Penn community Bank is an equal opportunity employer.

800 Philadelphia Street Indiana, Pa 15701 OR Plum Office 7660 Saltsburg Road Pittsburgh, Pa 15239 Work Hours: Monday - Friday 8:00am - 5:00pm Additional hours as needed to fulfill the needs of the department. Function: Responsible for various Treasury Management sales and service support functions, which include centralized customer sales and service support, reducing fraud risks, administrative and solving for process gaps across multiple departments through front line submissions and operations. Duties and Responsibilities: 1. Provides proactive and reactive sales and service support to Branches and Business Bankers by demonstrating product knowledge and strong customer service skills. 2. Maintains working knowledge of all Treasury Management products and department procedures.\ 3. Assists in maintaining up-to-date corporate and departmental policies and procedures 4. Attends periodic educational opportunities to stay up to date on regulations/rules. 5. Manages customer requests for new products, updates and maintenance of existing account documentation and corresponding Bank/Treasury documents to properly setup products/document updates. 6. Corresponds with customers by email and phone. 7. Works with appropriate Bank personnel to produce the required documents. 8. Sends the Documents to the customer and reviews executed documents for proper completion. a. Delivers documents to the corresponding processing area(s). b. Acts as primary point of contact with customer to resolve discrepancies related to documentation or authorization of customer requests. c. Assigns work received via email to CTO and Deposit Operations/Wire employees as part of normal job duties. d. Acts as liaison between Branches/Business Bankers and CTO/Deposit Operations/Wire teams in performing authentication and completeness checks on customer paperwork. 9. Maintains a good working relationship with bank employees in other departments and business lines. Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the branch and in turn, the organization. 10. Performs other duties as assigned, and as necessary to support the successful operation of the department. Education: Requires a high school diploma or equivalent, plus specialized training, a two-year degree or equivalent work experience. Experience: Requires five to ten years general experience with two to five years specialized Customer Service and/or Treasury Product experience preferred. Physical Demands: Operates a keypad device: 80% of the day. The primary parts of the body used to perform this task are fingers, thumbs, hands, wrists. Sitting is required for 6 hours per day. Required to stand 1 hour per day. Required to walk 1 hour per day at a moderate speed. Requires the use of manual dexterity skills for typing 80% of the business day. Specific vision requirements include close vision of 18”-20” for computer work. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Salary Range: $16.23 - $31.73

Dollar Bank, Pittsburgh's oldest bank, is seeking a highly experienced and strategic Senior Digital Product Manager, Senior Manager, to lead our "change the bank" digital team. In this role, you will be responsible for improving the customer experience by leveraging human-centered design principles and strong product management skills to drive innovation from idea to deployment. This is a hybrid position. Qualifications: Bachelor's degree required. Will accept professional experience in lieu of degree. Advanced degree preferred. Ten (10) years of experience working in a digital product management or user experience discipline, with a strong track record of driving innovation and delivering successful digital products in a fast-paced environment working within an Agile framework. Demonstrated expertise in human-centered design, mobile product development, and product management methodologies. Proven leadership skills with experience managing and mentoring digital product managers, analysts or creatives. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and influence stakeholders at all levels of the organization. Strong analytical and problem-solving skills, with the ability to translate complex business requirements into actionable product plans. Competencies: Strategic Thinking: Lead the strategic planning and execution of initiatives surrounding key issues and relationships relevant to achieving business objectives and organizational goals. Customer Focus: Seeks to understand the needs of current and future customers and prioritizes customer satisfaction in all actions and initiatives. Innovation: Drive the ideation, prioritization, and development of new solutions to current and future challenges to improve the organization's performance for our customers and teams. Collaboration: Identify opportunities and take action to collaborate and build strategic relationships within your team and across the organization to bring innovative solutions to life. Design Thinking: Utilize the concepts, principles, and process of human-centered design thinking to drive innovation for the benefit of the customer and the success of the organization. Team Leadership: Provide leadership, mentorship, and guidance, fostering a culture of collaboration, continuous improvement, and accountability. Continuous Improvement: Continuously evaluate and optimize internal processes to enhance customer experience and increase operational efficiency. Communication: Listen with the intent to understand and effectively articulate thoughts and ideas utilizing oral and written communication to enhance relationships with customers and across the organization. Principal Activities and Duties: Strategic Planning Analyze market trends, customer feedback, and competitive intelligence to inform strategic planning sessions. Develop roadmaps and prioritize initiatives that align with the organization's long-term goals for digital product innovation. Facilitate brainstorming sessions and workshops with cross-functional teams to generate innovative ideas for new digital products and features. Evaluate and prioritize ideas based on their potential impact, feasibility, and alignment with strategic objectives. Project Management/Process Improvement Manage multiple initiatives simultaneously, ensuring deadlines and objectives are regularly evaluated and met. Coordinate resources, resolve conflicts, and proactively address any issues or risks that may arise during the project lifecycle. Regularly review key performance metrics and analytics data to track the success of digital products and initiatives. Actively seek opportunities to improve processes, workflows, and tools using data-driven recommendations to optimize product performance and user experience. Gather high-level requirements for digital product initiatives and translate them into well-defined and prioritized Agile-level epics and user stories that align with business objectives and customer needs. Maintain accurate documentation of plans, progress reports, and other relevant process and project materials. Communication/Collaboration Communicate regularly with internal stakeholders, including senior leadership, department heads, and cross-functional teams, to provide updates on digital product initiatives, solicit feedback, and address any concerns or challenges. Prepare and deliver regular status reports and presentations to senior leadership and other stakeholders. Work closely with product owners, designers, and developers to oversee the development and implementation of new digital products and features. Provide feedback and guidance throughout the development process to ensure products meet quality standards and user needs. Leadership Hold regular team meetings to discuss progress, address challenges, and provide guidance to the digital product management team. Assign tasks, set priorities, and ensure alignment with overall strategic objectives. Invest time in mentoring and developing the skills of team members, providing opportunities for growth and professional development. Foster a collaborative and supportive team culture that encourages creativity, innovation, and continuous improvement. Provide regular reviews of performance; reviewing goals, projects, and other performance metrics. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

The Compliance Specialist supports the Bank's Compliance Management System by assisting in the development, execution, and maintenance of second-line control functions designed to monitor adherence to consumer protection laws and regulations. Reporting to the Chief Compliance Officer, this position emphasizes operational support and process management, with the incumbent working closely with compliance officers and business line partners to ensure that day-to-day control activities are completed accurately, timely, and in accordance with internal standards and regulatory expectations. Candidate will have the opportunity to work a hybrid schedule after successfully completing training and supervisor approval. This position is ideal for a detail-oriented, analytical individual seeking to build a career in regulatory compliance through hands-on exposure to operational processes within a community bank. Additional responsibilities include supporting compliance-related operational tasks as directed by the Chief Compliance Officer. Education and Experience Requirements: High School diploma or equivalent required; Associate's or Bachelor's degree preferred. Minimum of one-year experience working at a financial institution as a paralegal, auditor, risk/compliance specialist, or in either a retail or operations role. Knowledge, Skill, and Ability Requirements: Proficient Microsoft Office Suite and database programs. Strong attention to detail, critical thinking skills, and ability to follow procedures with accuracy and consistency. Ability to learn and master tasks and terms quickly, meet deadlines and work under pressure, as well as adapt to evolving regulatory and operational priorities. Ability to learn to utilize tools, techniques, processes, and technology for extracting and gathering data for analysis and reporting to ensure alignment with policies and regulatory requirements. Excellent communication skills, both verbal and written. Ability to work independently and to prioritize projects. Demonstrated ability to work collaboratively across departments while exercising sound judgment. Ability to maintain a high level of confidentiality. Essential Functions: Assist in maintaining and executing the Bank's second-line operational compliance controls, as well as conducting data analysis to ensure controls are working as intended. Document and track compliance issues, ensuring that issue management records are accurate, complete, and updated throughout the lifecycle. Assist operational departments with responses to compliance audits and examinations. Report to the Compliance Committee on periodic control performance and evolving regulatory priorities as directed by the Chief Compliance Officer. Perform research pertaining to compliance issues. Assist in drafting and implementing procedures for compliance matters. Assist in other tasks as directed by the Chief Compliance Officer. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

The Teller serves as a key team member, dedicated to providing exceptional customer service and fostering a welcoming banking experience. As the first point of contact, this position is responsible for engaging with customers, building strong relationships, and providing personalized assistance. Key responsibilities include processing various financial transactions, such as deposits, withdrawals, and loan payments, for both retail and business accounts. The Teller is also equipped with the necessary training and resources to identify opportunities for referrals, helping customers discover additional banking solutions that meet their needs. Education and Experience Requirements: • High school diploma OR GED required. • Ability to travel as needed to training Essential Functions: • Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers, loan payments, and cash advances. • Meet established referral goals. • Maintain cash flow and security drawers, terminals, and other valuables. • Manage a teller window while maintaining an acceptable balancing record. • Multitasking skills to quickly shift from transaction to transaction. • Arithmetic skills to count money accurately. • Computer literacy to access account information and process transactions. • Develop a thorough knowledge of Bank products and guidelines by attending the required classes. • Process transactions in an accurate and efficient manner while providing quality customer service. • Maintain a professional appearance and always conduct yourself in a professional manner. • Maintain the highest level of professional integrity and ethics. • All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Schedule Information This branch is open Monday through Friday, 9:00 am - 5:00 pm. EEO Statement Dollar Bank is an Equal Opportunity Employer. Minority/Female/Veteran/Disabled Benefits Information Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement. Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement. For more information, please visit ************************************************

The Enterprise Project Management Office Director is responsible for providing both leadership and oversight of the Bank's Enterprise Project Management Office (EPMO) and its staff to drive the successful execution of critical business initiatives. This individual will be responsible for ensuring operational excellence in, and adherence to Project Management (PM) practices, governance standards, processes and metrics, and incorporating effective change and risk management controls. This role is also responsible for ensuring projects and programs are defined, tracked, and communicated in a consistent and effective manner and in alignment with organizational strategy. Education and Experience Requirements: Bachelor's degree in project management, Business, Information Technology, or related field required. Will consider commensurate experience. Minimum 10 years' experience in an IT or banking role demonstrating progressing responsibility with at least 5 years of direct experience managing a PMO responsible for large scale projects involving multiple departments required. Certificate, Licenses and Registration Requirements: Advanced certifications such as PMP , PgMP , or PfMP , or other recognized credentials highly preferred. CCMP certification highly preferred (Prosci certification a plus) Knowledge, Skill, and Ability Requirements: Advanced knowledge of Project Management tools, including the implementation and use of Project Portfolio Management (PPM) software. Familiarity and experience with the Planview platform and/or Jira preferred. Advanced knowledge of Project Management techniques, including both Agile and Waterfall methodologies. Strong knowledge of change management methodologies. Prosci certification or experience preferred Strong understanding of financial regulations, compliance requirements, and risk management frameworks relevant to the financial services sector. Demonstrated leadership ability with experience in managing cross-functional teams, influencing senior executives, and meeting deadlines. Strong organizational and analytical skills. Excellent verbal and written communication skills, including demonstrated experience presenting to executive management. Strong and effective interpersonal and negotiation skills Essential Functions: Lead and manage the EPMO by sustaining a team culture of communication, collaboration, and problem-solving. Ensure project management team accountability to Bank and EPMO process standards. Provide oversight on project status related to Scope, Schedule, and Budget to Bank management and relevant oversight committees. Manage the Bank's project portfolio and adapt as needed to changing business priorities. Manage both project risk and portfolio risk to stay within the Bank's overall risk appetite. Develop and manage departmental strategy, including the introduction of new project management strategies. Distribute relevant information and maintain communication with all project stakeholders and Bank management. Monitor effectiveness of project management and change management processes and methodologies; implement improvements as necessary. Act as a liaison with senior leadership and business unit leaders to communicate project status, resolve issues, and secure necessary resources. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Supervisory Responsibilities: Forecasting financial needs of the EPMO to propose, monitor, and manage operating budgets for the department. Overseeing operations of departmental staff to ensure that employee performance meets organizational goals and standards. Act as the primary liaison between the EPMO and executive management. Achieve results by motivating and stimulating team members; promotes commitment to common goals by communicating team vision and mission. Work with employees to identify development opportunities and create career development plans. Coach and mentor employees on their strengths and areas for improvement, providing constructive feedback. When needed, select talented individuals from inside and outside of the Bank, hiring individuals whose capabilities match the needs of the organization in a timely and prudent manner. Schedule Information 8am-5pm EEO Statement Dollar Bank is an Equal Opportunity Employer. Minority/Female/Veteran/Disabled Benefits Information Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, a generous Paid Time Off program, tuition reimbursement, and wellness reimbursement for activities such as gym memberships, fitness classes, and nutrition classes. Part-time employees qualify for 401(k) with immediate vesting, a generous Paid Time Off program, tuition reimbursement, and wellness reimbursement for activities such as gym memberships, fitness classes, and nutrition classes. For more information, please visit ************************************************

Process customer transactions accurately and efficiently, ensuring all required forms are completed properly. Perform customer requested account maintenance including address changes, ID updating, card ordering and check ordering. Assist customers with complex customer service issues and questions, coordinate with all areas of the organization to provide timely resolution to all customer requests. Promote a positive image of the Bank by identifying customer financial needs and proactively recommending appropriate Bank products and services including investments and residential lending Open personal and business accounts using a Bank computer system and other related third party systems. Adhere to all Bank policies and procedures when opening accounts. Participate in new customer relationship onboarding calls and prescribed network wide outbound call campaigns Organize work to facilitate a timely and accurate balancing of transactions at the end of the day while maintaining appropriate cash levels. Provide outstanding customer service while exhibiting a professional demeanor at all times. Utilize the customer relationship management system to document customer conversations and send referrals to other departments. Perform related duties as required. Penn community Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Summary: Responsible for assisting the Financial Center Manager in all aspects of sales and service, management, and audit and control for the assigned branch. Essential Functions The following is a list of essential functions, which may be subject to change at any time and without advance notice. Management may assign new duties, reassign existing duties, or eliminate a function. * Achieve deposit, loan, new consumer and business households leveraging our relationship based sales and service model. * Leads and coaches team members to best in class internal and external customer service. * Proactively seek to bring in external business via disciplined calling and sales efforts. * Participate in the development and management of sales activities and processes for the branch. * Be an ambassador of technology by utilizing the customer relationship management platform. * Act as a product/services referral source for various bank departments including loans, trust and investments. * Participate in development of ongoing marketing and business development activities within market area, coordinating with other business units as appropriate. * Support branch management to oversee operations, administration, staffing, audits, compliance, and security. * Lead inside sales and cross-selling initiatives for the branch; conduct coaching for the service and sales program; regularly conduct sales and team meetings. * Follow and enforce all compliance and security procedures, including dual control, cash control, and branch opening and closing procedures. * Perform other tasks as may be assigned by management. Compliance * Comply with all applicable regulations and Bank policies regarding employment and employment law. * Participate in annual compliance and other job-related training. * Comply with applicable bank regulations, Bank policies and procedures. * Comply with Bank's internal privacy and ethics standards. Relationships and Contacts Internal: Reports to Financial Center Manager / Multi-Site Manager; Frequent contact with Branch Team members to discuss sales products, services, policies, procedures and changes; Timely contact with team members from various levels of the bank External: Frequent contact with current and potential customers regarding products and services; Representation of the Bank through community involvement and volunteerism Education and Experience * High School diploma or equivalent required; Associates or Bachelor's degree preferred * Previous banking or relevant work history and supervisory experience preferred Skills and Competencies * Sales experience and/or demonstrated aptitude and desire to succeed at business development activities * Thorough knowledge of Bank products and services * Excellent customer service skills * Demonstrated verbal and written communication skills * Ability to interact well with Team members and customers * Good Supervisory and coaching skills * Strong attention to detail and accuracy * Basic computer skills * Ability to multi-task and remain organized * Ability to achieve sales goals through relationship-based selling techniques * NMLS required * Ability to use sound judgment when making decisions on behalf of the Bank Working Conditions Traditional office environment with no unusual work conditions; the branch office maintains six day a week operations (Monday - Saturday) with operational hours depending on branch location. All branch Team Members are required to work a minimum of two (2) Saturdays per month. Penn community Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.