Penn Emblem jobs - 118 jobs

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Leads, coaches, and develops front Office team members through onboarding, ongoing training, recognition, feedback, and consistent enforcement of service and policy standards. Fosters a high-engagement, service-driven culture by reinforcing customer service expectations, recognition programs, and clear communication across shifts. Manages staffing levels and schedules to balance labor efficiency with guest service needs and provides operational coverage when required. Oversee daily front Office operations, including check-ins, check-outs, room assignments, payment processing, folio accuracy, and guest account management. Manages arrival, departure, and VIP activity, ensuring room readiness through close coordination with Housekeeping, Facilities, and other operational teams. Delivers polished, Four-Diamond-level service by resolving guest inquiries, complaints, and escalations using sound judgment and established service recovery practices. Maintains front office readiness by ensuring cleanliness, organization, and effective use of front office systems, PMS tools, reporting platforms, and guest communication channels. Effectively manages complex situations, including overbooking, guest disputes, service failures, and emergency responses, while prioritizing guest safety and satisfaction. Ensures accurate posting of charges, financial adjustments, group folios, house accounts, and confidential guest information in accordance with internal controls. Oversees cash handling, PCI compliance, credit procedures, key control, data privacy, and audit readiness while maintaining accurate records and documentation. Supports revenue optimization through upselling initiatives, strategic room assignments, and alignment with daily selling and occupancy strategies. Assists with budget planning, labor forecasting, expense monitoring, and variance management in partnership with hotel leadership and accounting teams. Supports the month-end close by reconciling front office revenue, reviewing adjustments and allowances, and submitting required documentation. Serves as the primary hotel liaison for valet operations, coordinating with third-party providers to ensure smooth arrivals, departures, and issue resolution. Upholds safety, security, emergency, compliance, and regulatory requirements while reporting potential risks, fraud, or concerns through proper channels. Performs additional duties as assigned. SUPERVISORY RESPONSIBILITIES Interview, hire, schedule, train, and develop team members. Plan, assign, and direct daily work; adjust schedules to support business needs. Conduct performance evaluations, provide coaching, and administer discipline when necessary. Lead recognition programs to maximize engagement and maintain a positive work environment. Establish work procedures, expedite workflow, and ensure consistent service execution. BRING US YOUR BEST. Must be at least 21 years of age. A bachelor's degree in hospitality, Business, or a related field is preferred, along with one to two years of hotel supervisory experience; experience in front office management or luxury/AAA Four-Diamond hotels is highly desirable. Candidates must be able to work a flexible schedule, including weekends, holidays, and varying shifts based on operational needs. Ability to read, analyze, and interpret business documents, reports, and regulatory materials. Strong written communication skills for reports, correspondence, and procedure documentation. Strong presentation and communication skills with the ability to interact with guests, team members, leadership, and the general public. Ability to resolve conflicts with diplomacy, patience, and professionalism. Proficient math skills, including the ability to compute rates, percentages, ratios, and metrics. Proficiency in Microsoft Office applications (Excel, Word, Outlook) and hotel PMS systems. Ability to multitask, prioritize, and perform effectively in a fast-paced, high-pressure environment. Ability to maintain confidentiality and uphold company values at all times. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! WE LOVE OUR WORK. The following and other duties may be assigned as necessary: Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. Duties may include various areas of Marketing based on promotions and calendar need. Promotions: Assist in executing promotions on property, including setup, tear-down and organization. Monitor and update promotional calendar each month following the strategy of the promotions department. Utilizes internal and external media to communicate current and upcoming promotional efforts for the guests, team members, and regulatory agencies. Maintain up-to-date information of casino events and promotions to ensure guests will receive accurate and prompt information when requested Customer Service: Proactively respond to customer service inquires in various forms not limited to but including in person, over the phone, online, and via mail Track and organize data collection regarding customer service for various departments Assist guests by directing them to appropriate areas and contact department for guest needs Entertainment: Assist in the coordination of acts in the Event Center and other locations on property Assist with entertainment needs which includes but is not limited to, ticket sales, setups in room, tear downs, A/V assistance, coordination with Marketing Managers on staffing for events, working with social media team to time and push all entertainment online through multiple social channels Special Events: Assist with special event planning and execution. Dress in appropriate uniform/attire based upon event/venue, occasionally a costume may be used. Advertising: Coordinate marketing support services to include advertising, public relations, and internal departments Supports the development of creative collateral in relation to marketing programs or property advertising BRING US YOUR BEST. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. Associates degree (A.A.) in marketing, finance or related area; or equivalent combination of education and experience. One (1) year of related experience required, preferably in Marketing. Excellent verbal, written, and interpersonal skills. Technical proficiency and knowledge in MS Office (Word, Excel & Outlook). Possess excellent oral and written communication skills; strong client interface and presentation skills preferred. Demonstrated ability to drive toward results. LANGUAGE SKILLS Ability to read and communicate verbally in English. Written communication skills in in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Employee must be able to qualify for licenses and permits required by federal, state and local regulations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 30 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently exposed to moving mechanical parts, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate. Employee could be exposed to an environment containing unrestricted second-hand tobacco smoke. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

Are you looking for an exciting opportunity in a competitive and vastly growing industry? CBE is looking for hardworking, fast-paced, go-getters who are looking to advance their career in the tech industry. If you enjoy being out in the field and like working with your hands, we have an exciting opportunity for you. Company vehicle provided, paid drive time, opportunities for overtime, and we offer competitive pay! A Day in the Life: You will drive a company vehicle, dispatched from your home. No need to report to an office. You will have opportunities to travel - includes paid drive time, as well as company booked travel. You will be responsible for servicing and installing various electronic equipment such as CCTV cameras, Alarms, Point of Sale Systems, Safes. CBE services a variety of state-of-the-art technology for our customers. You will have the freedom to work independently while having the support of the best team in the business. You will be involved in the day-to-day, face-to-face customer service while onsite with clients. You will learn new technologies in a fast-paced, growing industry. This position will require: The ability to climb a ladder and lift/carry up to 70 lbs. Ability to travel overnight A 24/7 on-call rotation with other techs in your area. Experience with various POS systems (Verifone/NCR) is a plus but not required. Experience in Low Voltage a plus but not required. Experience with Alarms is a plus but not required. No Experience? No worries, we have the training resources to get you up to speed. But wait, there's More: Fully stocked company van Company provided cell phone and laptop Company credit card for fuel and per diem (no out of pocket expenses for you) Benefits - Medical, Dental, and Vision Insurance are offered Company-paid disability and life insurance 401k match with profit sharing PTO to include vacation use paid at 1.5x your pay rate Paid Holidays CBE is a nationwide technology deployment company, a full-service system design and systems integrator. We specialize in large-scale deployments, long-term maintenance and service of nearly any type of in-store hardware and software technology, including, but not limited to: IP CCTV Systems, Enterprise POS Exception Reporting, Point of Sale Systems and Pin Pads, Video and Business Analytics, In-Store Network Infrastructure, In-Store Wireless networks, Cash Handling Safes, Music and Intercom Systems. At CBE, our goal is to develop long term relationships, not short term deals with our customers and employees. CBE is an Equal Opportunity Employer CBE is an E-Verify Participant. INDCBE1

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. * Provide security on assigned casino or landing area: maintains high visibility, handles problem situations, watches for safety hazards, and provides assistance to medical officer. * Patrol of parking lots. * Provide security escorts for all monetary transfers, fills, and credits. * Oversee customers entering & exiting: provide crowd control, direct traffic, check I.D., check for bottles and other items not allowed on Casino floor. * Provide assistance to customers: give directions, call cabs, assist with car trouble, etc. * Assist with table and slot drops. * Observe soft count crew doing the slot drop and transports funds to soft count room. * Provide assistance for table drop by providing drop boxes, observing the count, and securing drop boxes in soft count room. * Monitor all entry and exit from soft count, and vault. * Serve as dispatcher: Dispatch other officers to various assignments, maintains activity log sheets and watch and record monitors. * Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure. * Testify in court on behalf of state gaming boards. * Occasionally, strenuous physical activity is required. * Meet attendance guidelines of the job and adhere to regulatory, department and company policies. * Keep work areas clean and free of safety hazards, debris and litter. * Perform all job duties in a safe and responsible manner. * Any reasonable request made by your supervisor or any management personnel. BRING US YOUR BEST. * Must be at least 21 years of age. * Must have an outgoing, energetic and enthusiastic attitude * Must be comfortable initiating conversations and creating a fun environment with our guests * 6 months of customer-facing customer service experience preferred. * High school diploma or GED equivalent required. * Preferably six months related experience and/or training. * Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in vary work areas such as confined spaces. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Responsible for set-up and break down of private dining areas Ensure each table is ready for guests arrival in accordance with venue standards Restock and clean assigned station at the end of shift to have ready for start of next shift in accordance with Department of Health standards Attendance at pre-shift meetings Responsible for maintaining a regular and consistent attendance record Participate as a team member with all servers, hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation Keep dining area clear of debris and food regularly throughout the day Keep floors around buffet and in dining area clear of trash and debris Restock dishes and utensils needed for service areas throughout the buffet Maintain beverage stations with supplies and free from debris and trash Ensure that sanitation buckets and silverware soak water is changed every three hours in accordance with Department of Health Standards Assist co-workers in stations as needed per business needs Assist in any duties deemed necessary from supervisors BRING US YOUR BEST. Must be at least 18 years of age High school diploma or equivalent Read, write legibly, understand and speak English Excellent customer service/communication skills Available to work required schedule which may include nights, weekends, holidays and overtime as needed Must meet professional appearance standards as prescribed by company policy Must be able to respond to visual and oral cues Able to work in constricting areas Able to tolerate noise and bright lights Able to work at a fast pace in often crowded/noisy environment Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 100, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

PENN Entertainment, Inc. is North America's leading provider of integrated entertainment, sports content, and casino gaming experiences. From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver the experiences people want, how and where they want them. We're always on the lookout for those who are passionate about creating and delivering cutting-edge online gaming and sports media products. Whether it's through Hollywood Casino, the Score Bet Sportsbook, or the Score media app, we're excited to push the boundaries of what's possible. These state-of-the-art platforms are powered by proprietary in-house technology, a key component of PENN's omnichannel gaming and entertainment strategy. When you join PENN Entertainment's digital team, you'll not only work on these cutting-edge platforms through the Score and PENN Interactive, but you'll also be part of a company that truly cares about your career growth. We're committed to supporting you as you expand your skills and explore new opportunities. With locations throughout North America, you can build a future at PENN Entertainment wherever you are. If you want to challenge conventions in gaming, media and entertainment, we want to talk to you. About the Role We are looking for a VIP Associate for our northeast region to assist our VIP team to help build and maintain our Player Loyalty Retention Operations. In this role, you will focus on helping expedite payments and withdrawals as well as outbound calls to our the Score BET players under the VIP mark. We are looking for someone who has a passion for sales and is hungry to engage more players to our various gaming platforms. About the Work Communicate with VIPs in a professional manner Answers VIPs questions in a manner that reflects an understanding of the department and property in general Execute applying bonuses and expediting payments and withdrawals for players and VIP Host team players while adhering to all VIP policies and guidelines, including responsible gaming policies. Develop relationships and offer tailored rewards through regular correspondence Drive key VIP sales metrics, contributing to customer engagement, and net revenue. Research VIP competitor activity in each market Communicate different promotions that the sportsbook and casino is offering Demonstrate empathy and care with VIPs to ensure that their issues are resolved promptly and thoroughly Collaborate with the Marketing Team to identify who is a VIP player and who needs expedited service when requested In partnership with the CRM team identify unique and creative ways to establish value for high end players Complete applicable workflows to meet player satisfaction criteria Attend and assist with VIP events as needed Must be available nights, weekends and holidays as needed Perform other duties as assigned About You To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. Experience with sports betting, gaming economies, and player behavior strongly requested Some previous sales experience required Excellent relationship building skills Excellent problem-solving abilities Ability to travel (up to 50% of the time) to attend and assist with running VIP events Must be at least 21 years of age. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to qualify for licenses and permits required by federal, state and local regulations. Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment. Willingness to travel and work nights and weekends. Passionate about providing top level service #LI-REMOTE Salary Range$50,000-$55,000 USD Penn Interactive is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Base pay is one part of the Total Rewards that Penn Interactive provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Penn Interactive provides best-in-class benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life.

PENN Entertainment, Inc. is North America's leading provider of integrated entertainment, sports content, and casino gaming experiences. From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver the experiences people want, how and where they want them. We're always on the lookout for those who are passionate about creating and delivering cutting-edge online gaming and sports media products. Whether it's through ESPN BET, Hollywood Casino, the Score Bet Sportsbook & Casino, or the Score media app, we're excited to push the boundaries of what's possible. These state-of-the-art platforms are powered by proprietary in-house technology, a key component of PENN's omnichannel gaming and entertainment strategy. When you join PENN Entertainment's digital team, you'll not only work on these cutting-edge platforms through the Score and PENN Interactive, but you'll also be part of a company that truly cares about your career growth. We're committed to supporting you as you expand your skills and explore new opportunities. With locations throughout North America, you can build a future at PENN Entertainment wherever you are. If you want to challenge conventions in gaming, media and entertainment, we want to talk to you. About the Role & Team PENN Interactive is seeking an exceptional Technical Advisor to the CTO-a newly created, high-impact role reporting directly to our CTO. As the first and only Technical Advisor, you will serve as a trusted partner and strategic extension of the CTO, helping to shape the future of our technology and products. You will be generating research, synthesizing insights into specific technical domains, doing hands-on prototyping & technical exploration, driving initiatives that span across the organization, and helping multiple teams to move towards common goals across the Interactive group. The role requires tight coordination and collaboration with leaders across the org within Engineering, Product, Design, Strategy, and more. You will work across these teams toward a common vision and then facilitate planning and execution for the space across the interactive group. This leader must have a strong senior presence, communicate effectively with internal and external stakeholders, and foster a can-do culture that aligns resources, priorities, and processes for success. About the Work You will conduct research to synthesize key opportunities, issues, and progress to date. Generate briefs that synthesize shared and divergent points of view and positions. The scope may vary from small investigations to substantial areas. Drive projects that require collaboration from multiple teams across the Interactive division while sharing a common strategic vision. Help teams evolve their understanding of a new Penn Interactive culture of engineering, in partnership with engineering leadership. Produce reading material for the CTO and executive leaders with summations, highlighted focus areas for deep processing, and prioritized order of consuming these reading materials. The reading will include the synthesis of a broad range of materials (academic research, business media & consultancies reports, white papers of internal teams, etc.) . Engage with CTO on iterative investigations and prototyping as needed. Drill down into technical areas based on the CTO's request and personal sense of company priorities/market trends. Create and maintain iterative mini-brainstorms to ensure alignment with CTO thought leadership and just-in-time fluidity of investigation efforts. Produce a range of recommendations to the CTO based on research. Those may range from vision to individual solutions, depending on the topic, scope, and complexity. About You You will have demonstrated expertise in research, engineering and product development. You will be acknowledged as a deep expert in technical domains with a reputation as a credible thought leader. 15+ years of Software Engineering experience is required. Experience building consumer facing platforms, using bleeding-edge technologies. Master's or PhD in Computer Science or related Engineering fields is preferred. Experience working closely with executive leaders. Proven customer facing experience - Startup experience considered an asset. Proven ability to navigate large organizations and to influence/inspire peers in engineering and product development. Works through high levels of ambiguity and drives clarity to senior leadership. Thorough understanding of cloud computing, cloud data center design, and distributed solution needs in high scale scenarios. Demonstrated ability to work through biases and preconceived notions through systemic, disciplined research and investigations. Able to pursue breakthrough thinking by assessing established and emerging thought leadership. Able to build bridges and assist the CTO with developing relationships with external industry and academic thought leaders; develop and maintain own relationships. Strong communication style that conveys expertise, clarity, and confidence. Track record of speaking externally is considered an asset. What We Offer Competitive compensation package. Fun, relaxed work environment. Education and conference reimbursements. Parental leave top-up. Opportunities for career progression and mentoring others. #LI-REMOTE Penn Interactive is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Base pay is one part of the Total Rewards that Penn Interactive provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Penn Interactive provides best-in-class benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life.

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Observes and reports any and all gaming violations and/or thefts of company property Operates monitor room equipment, including basic computer functions Participates in court actions relating to gaming violations - Learns and uses two card count systems Learns all games in use and all procedures and cheating indicators of such games Writes proper reports as needed in a timely manner Responds to surveillance supervision and gaming control requests Responds to requests of all other departments when necessary BRING US YOUR BEST. Must be at least 21 years of age High school diploma or equivalent required Ability to perform basic mathematical and computer functions Must be proficient in Microsoft applications (Excel, Access, Word) Ability to effectively and efficiently move around all work areas Able to work all shifts- (all agents rotate shifts rotate approximately every six months, or as determined by department management) Must be able to work in low light conditions Ability to multi-task Must abide by a non-fraternization policy and confidentiality agreement Cannot have family members employed at the property Knowledge of different table games Ability to observe and identify suspected cheaters and cheating techniques; must have 20/20 corrected vision The above skills are typically acquired through a minimum of six months of on-the-job training or through closely related experience Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces Employee must be able to qualify for licenses and permits required by federal, state and local regulations. Must successfully complete TiPS training. Must possess a valid driver's license and have acceptable driving history as determined by Penn National Gaming's auto insurance carrier. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

About Us ConnexAI, a multi-award-winning leader in AI and SaaS solutions, is transforming global customer experiences. Our innovative platform empowers businesses of all sizes to engage with their customers seamlessly and efficiently. ConnexAI's global footprint spans multiple continents, with offices in the United States, the United Kingdom, South Africa, Kenya, Nigeria, Spain, and Australia. This strategic presence allows us to serve customers in diverse markets and provide tailored solutions that meet their unique needs. Recognized as one of the next unicorn businesses in the Titans of Tech report 2024, ConnexAI is committed to excellence and innovation in the field of artificial intelligence. Our proprietary AI suite, Athena, automates business tasks, manages complex inquiries, and provides round-the-clock support across all communication channels. With Athena's AI-powered tools, businesses can make informed decisions, provide timely assistance, and elevate customer satisfaction. By partnering with ConnexAI, businesses can optimize their operations, improve customer experiences, and achieve long-term success in today's competitive market. Role Objectives Solutions Architects in our business live at the intersection of sales and technology. Using your technical background as a foundation, you'll help prospective clients understand the gains and benefits that can be delivered by modern, cloud-based, customer experiences. Some of the opportunities will be formal procurement processes, and some will be driven by "art of the possible" demo-style sessions to enthuse, excite and engage prospective clients. In terms of clients, we work with a huge range! From enterprise heavyweights across, retail, travel, utilities and multi national BPOs, you will know of - or have interacted with a lot of our clients. Working alongside our in-house teams, sales team, product specialists and delivery teams, you'll own the early customer conversations. Core Responsibilities & Duties Designing and driving the delivery of modern, engaging sales presentations and demos Responding to RFIs and RFPs Meeting new and existing clients face to face and online, to explain what is possible and push the boundaries of our products Helping to qualify new sales opportunities through detailed discovery meetings, building interest and engagement with senior stakeholders Ability to identify and respond to suitable opportunities and take a lead technical role in achieving success. Qualifications & Experience Absolute must haves: Demonstrable advanced knowledge of multiple software applications. Ann extensive background in software development with in-depth experience in APIs. You must be hungry, enthusiastic, determined, positive, eager to learn and help others, quick learner. Willing to go the extra mile and desire to be the best Nice things to impress with: Contact Center industry experience, conversational AI, generative AI, dialer management, omnichannel communications, architecture design, networking, hyperscalers, cloud, telecoms, consultancy. Necessary qualifications (degrees, diplomas, certificates, courses etc.) Experience (years in similar roles, years working with tools or sectors etc.) Preferable skills or knowledge Personal and professional skills (e.g. liaising with multiple clients at once)

PENN Entertainment, Inc. is North America's leading provider of integrated entertainment, sports content, and casino gaming experiences. From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver the experiences people want, how and where they want them. We're always on the lookout for those who are passionate about creating and delivering cutting-edge online gaming and sports media products. Whether it's through Hollywood Casino, the Score Bet Sportsbook, or the Score media app, we're excited to push the boundaries of what's possible. These state-of-the-art platforms are powered by proprietary in-house technology, a key component of PENN's omnichannel gaming and entertainment strategy. When you join PENN Entertainment's digital team, you'll not only work on these cutting-edge platforms through the Score and PENN Interactive, but you'll also be part of a company that truly cares about your career growth. We're committed to supporting you as you expand your skills and explore new opportunities. With locations throughout North America, you can build a future at PENN Entertainment wherever you are. If you want to challenge conventions in gaming, media and entertainment, we want to talk to you. About the Role & Team Manages VIP team members at the VIP Host and VIP Associate levels. Oversight and management of VIP Associates and VIP Hosts as directed including training, comping decision making, staff scheduling, and performance reporting to the assigned Regional Director of Player Development. About the Work Establish and maintain a portfolio of top tier VIP accounts Generate incremental gaming revenue by anticipating, responding to and consistently meeting or exceeding player needs Contribute to process and compliance initiatives that improve operations, efficiency, and service and provide coaching to improve team performance Lead Host and Associate team reporting to the Regional Manager of Player Development with weekly updates and reviews of individual host and associate performance Manage all aspects of the relationship with the player, including but not limited to hospitality events, daily/weekly/monthly communications, queries, contacts, and escalations including out of office hours when necessary. Maintain a personalized relationship with players, in order to have one to one knowledge of customer profiles including playing behaviors, interests, likes and dislikes, in order to offer an industry leading customer service experience tailored to the needs of the individual Assist host and associate level employees with developing their relationships Thorough understanding of existing products, services and initiatives while proactively pushing new game offerings, channels and platforms Will communicate through established business channels new member welcomes, investigation, loyalty, sales, surveys, and the reactivation of lapsed members Maintain a personalized relationship with players, in order to have one to one knowledge of customer profiles including playing behaviors, interests, likes and dislikes, in order to offer an industry leading customer service experience tailored to the needs of the individual Utilize daily reporting and analysis to assist with making sound business decisions Assist the Regional Director of Player Development with the implementation and adoption of all new initiatives and policies, including sales performance programs Monitor individual customer betting behavior and ensure that bonuses, gifts and hospitality invitations are offered in agreed timescales. Ensure compliance with all applicable regulations and legislation, ensuring that all risks within areas of responsibility are identified and managed effectively Fully complies with and upholds company expectations including policies, procedures, department goals and business strategy Conducts themselves with the highest level of integrity and honesty Handles difficult customer interactions and situations in a calm, professional and reasonable manner Tasked with managing outbound initiatives to fill special events, while also participating in offsite marketing events Other duties as required. About You At least 3 years of gaming experience either online or with a brick and mortar casino At least 1 year of experience with an online gaming operation At least 2 years of experience in a sales related role Proven experience in online gaming, customer service, concierge, luxury telemarketing or other account management Excellent computer skills with an emphasis on Excel, excellent communication skills and telephone etiquette Proficient in data management tools Positively affects interactions with customers and employees, and has the resiliency to deal with difficult customers in all business conditions Ability to review and comprehend player tracking screens, reports, and all other necessary information and documentation Ability to communicate effectively with external contacts and all levels of employees. The ability to travel and attend both on and off property events throughout the United States and Canada Will attend high level events designed for our top customers with minimum supervision and oversee team members at said events Must be able to qualify for licenses and permits required by federal, state and local regulations MUST HAVE: Passion for sports, casino and/or sports & casino betting What We Offer Competitive compensation package Fun, relaxed work environment Education and conference reimbursements. Parental leave top up Opportunities for career progression and mentoring others #LI-Remote Salary Range$70,000-$75,000 USD Penn Interactive is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Base pay is one part of the Total Rewards that Penn Interactive provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Penn Interactive provides best-in-class benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life.

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Operating carpet shampooer and buffer Ensuring appropriate chemicals are used when cleaning and mixing appropriate chemicals Moving furniture and cleaning of assigned areas Maintaining and cleaning machines after use Adhering to all company policies and procedures Mopping, scrubbing, rinsing and polishing hard floors Moving, rearranging and cleaning furniture Operating and controlling all mechanical equipment including rotary machines, blowers and back vacuums Recognizing and using appropriate chemicals Providing exceptional Red Carpet Customer Service to all guests BRING US YOUR BEST. High school diploma or equivalent Must present a well-groomed appearance One month of related experience or training; or equivalent combination of education and experience Operating shampooing and sweeping equipment Performing duties with a sense of urgency Work as a team with other employees Must be able to use and control various mechanical equipment Able to tilt head back and look up Performing frequent, circular motions with hands and/or arms Visual range must include near and far distances Must be able to maneuver in small, limited spaces Able to use ladders, as well as clean ground level areas Transporting all supplies to and from work areas Maneuvering up and down stairs and reach above shoulder level Able to tolerate cleaning chemicals without developing an allergic reaction Operating the following equipment to include: vacuum cleaners, floor machines, carpet extractors, mop and broom Ability to work with cleaning chemicals, handle chemical fumes and airborne particles (on occasion) Able to walk, stand, and work on hand and knees for long periods of time Ability to reach with hands and arms Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, climb, feel and balance when performing job duties in varying work areas such as confined spaces STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. - Performs scheduled and nonscheduled repairs, maintenance and installation of machinery, tools, equipment and/or associated equipment to ensure continuous and safe operation of the property. - Performs preventive maintenance in conjunction with all building maintenance and/or cleanliness related items. - Submits parts requests associated with repairs, upkeep, and improvements. - Directly or indirectly supports all exterior grounds activities in the parking garage and other exterior area needs. - Maintains all sanitation equipment. - Performs painting, structural repairs to masonry, woodwork, wallpaper and treatments, and furnishings of buildings. - Directly or indirectly supports the installation, maintenance and repair of HVAC, electrical, plumbing systems and water distribution, including fire suppression and sewerage facilities. - Complies with all OSHA regulations at Hollywood Columbus. Will be an active participant of Safety compliance procedures. - Maintains and monitors controls designed to assure full compliance with all federal, state, corporate and property laws, policies and/or mandates. - Must be able to interact effectively and positively across departmental lines. Must be a team player. - Other duties as assigned. BRING US YOUR BEST. - Journeyman certificate in HVAC, refrigeration, or kitchen maintenance (hot and cold) required. - A minimum of ten years current experience in large commercial/industrial facilities related experience, or an equivalent combination of education and experience. - Must possess a general knowledgeand experience in performing PMs, maintenance in HVAC, carpentry, electrical (120/240/208/480 VAC), Building Automation Systems (BAS), work order systems, PLCs, kitchen maintenance a plus, plumbing, pumps, compressed air and small equipment repairs, etc. Understands building maintenance the tools and equipment and the safety requirements; can work alone; has good work organization skills; reads and writes English; can learn to operate an ipod and radio; can follow directions and work in an effective manner. - Must possess a knowledge of Microsoft Office applications. - Ability to read and interpret common schematics and mechanical drawings. Ability to respond to inquiries or requests from fellow team members, and customers. - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. - Ability to interpret basic schematics, and mechanical drawings. - Ability to define problems, report data, establish facts, and draw valid conclusions. - Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. - Ability to define a process, and draw conclusions to determine the best approach for effecting repairs. - Must possess a valid driver's license for the state in which you reside. in addition to the pre-employment background check, this position will be subject to periodic checks of your driving record in order to determine your continued suitability to drive company and/or patron vehicles. - Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Leads the housekeeping department by interviewing, hiring, training, developing, and evaluating team members and leaders while planning, assigning, and directing daily work and holding team members accountable to performance standards. Promotes a culture of teamwork, inclusivity, recognition, accountability, and excellence through consistent leadership, coaching, and engagement. Conducts regular department meetings, performance reviews, and ongoing feedback to support retention, skill development, and operational consistency. Oversee daily housekeeping and laundry operations to ensure pristine guest rooms and public areas through routine cleaning, deep-clean schedules, and special projects. Inspect or delegates inspections of all cleaned guest rooms and public spaces, using quality audits, guest feedback, and cleanliness scores to drive continuous improvement. Upholds AAA Four-Diamond service and presentation standards by responding promptly to guest concerns and implementing service recovery and improvement plans. Develops and oversees VIP room processes and site-tour readiness in collaboration with Front Desk, Sales, Casino Hosts, and operational partners. Partners closely with Facilities and Engineering on work orders, preventative maintenance, room condition improvements, and equipment upkeep. Maintains accurate use of housekeeping systems for room status, inspections, work orders, and operational reporting. Oversees laundry operations, linen distribution, folding standards, and inventory control to ensure availability, quality, and cost efficiency. Manages departmental inventories, ordering, receiving, and vendor relationships to ensure quality products, effective processes, and budget adherence. Monitors departmental budgets, labor forecasts, productivity standards, KPIs, and cost control initiatives, implementing improvements as needed. Ensures compliance with safety, OSHA, emergency procedures, key control, lost-and-found processes, and risk management requirements. Supports accident prevention efforts, promptly reports hazards or incidents, and communicates proactively with leadership and risk management. Collaborates across departments to anticipate operational challenges, minimize disruptions, and ensure seamless guest experiences. Provides Manager-on-Duty coverage as required, supports environmental sustainability initiatives, performs operational duties when necessary, and completes additional responsibilities as assigned. BRING US YOUR BEST. Must be at least 21 years of age. Candidates must have a high school diploma or equivalent. Must exhibit strong customer service and communication skills., Must have the ability to work a flexible schedule, including nights, weekends, and holidays. A professional appearance is required. Must have the ability to respond to visual and verbal cues, work in confined spaces, and perform the physical duties of the role, including lifting up to 50 lbs. and frequent bending, reaching, and moving throughout the shift. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

PENN Entertainment, Inc. is North America's leading provider of integrated entertainment, sports content, and casino gaming experiences. From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver the experiences people want, how and where they want them. We're always on the lookout for those who are passionate about creating and delivering cutting-edge online gaming and sports media products. Whether it's through Hollywood Casino, the Score Bet Sportsbook, or the Score media app, we're excited to push the boundaries of what's possible. These state-of-the-art platforms are powered by proprietary in-house technology, a key component of PENN's omnichannel gaming and entertainment strategy. When you join PENN Entertainment's digital team, you'll not only work on these cutting-edge platforms through the Score and PENN Interactive, but you'll also be part of a company that truly cares about your career growth. We're committed to supporting you as you expand your skills and explore new opportunities. With locations throughout North America, you can build a future at PENN Entertainment wherever you are. If you want to challenge conventions in gaming, media and entertainment, we want to talk to you. About the Role Ownership and oversight of Player Development performance across all offered online sportsbook and iCasino products for all operating states and provinces within an assigned region (including, but not limited to - VIP acquisition, VIP retention, VIP P&L, VIP reinvestment, VIP market share expansion). Direct oversight and development of all VIP Managers within all operating states and provinces in an assigned region. About the Work Directs the casino marketing function for PENN Interactive, focused on iCasino states Drives revenue, increases VIP database, and growth in key markets Leads strategic direction for the regional VIP team to reach key VIP sales metrics, customer engagement, market share, and net revenue Assists with development and enforcement of department processes and compliance initiatives that improve operations, efficiency, and service Provides the Vice President of VIP with high level KPI data reporting and reviews of individual manager, host, and associate performances within an assigned region Consistently keeps a high level of awareness of the VIP market offerings from competitors across the industry and leverages all relevant intel to acquire and maintain VIP wallet share within an assigned region Maintains an updated and high level of knowledge of all relevant details of front-end product and technology (including, but not limited to, new product offerings and releases, cashier options for financial transactions, rules of casino games offered and different bet types on the sportsbook, etc…) and keeps regional staff informed and educated on all relevant information in this aspect Assists with the creation of a steady top of funnel stream for new VIP business by generating opportunities that target relationships with potential high value players and social spaces Oversee all new member welcomes, investigation, loyalty, sales, surveys, and the reactivation of lapsed members within assigned region Utilizes daily reporting and analysis to make sound business decisions for an assigned region Assists the Vice President of VIP with the creation, implementation and adoption of all new department initiatives and policies, including, but not limited to - sales performance incentive programs for the entire regional team as well as individual employees within an assigned region Maintains constant and open communication with the Risk and Trading team, Responsible Gaming, Payment, and AML teams to make informed decisions as needed based on business About You At least 5+ years of gaming experience either online or with a brick-and-mortar casino At least 3+ years of management experience, with a proven track record of successfully managing a sales team and driving revenue At least 2+ years of experience with an online gaming operation Proven experience in online gaming, customer service, concierge, luxury telemarketing or other account management Excellent computer skills with an emphasis on Excel, excellent communication skills and telephone etiquette Proficient in data management tools Positively affects interactions with customers and employees, and has the resiliency to deal with difficult customers in all business conditions Ability to develop, review, and comprehend player tracking screens, reports, and all other necessary information and documentation Ability to communicate effectively with external contacts and all levels of The ability to travel and attend both on and off property events throughout the United States and Canada Oversee and supervise high level events designed for our top customers and oversee team members at said events Must be able to qualify for licenses and permits required by federal, state and local regulations MUST HAVE: Passion for sports, casino and/or sports & casino betting #LI-REMOTE Salary Range$118,000-$130,000 USD Penn Interactive is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Base pay is one part of the Total Rewards that Penn Interactive provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Penn Interactive provides best-in-class benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life.

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant Seats guests in restaurant as per specified rotation requirements Maintains proper seating and reservation documentation Monitors restaurant for table availability Keeps designated working area clean and organized, wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or , in accordance with established health and safety standards Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, helps pre-bus and bus tables, attend to guest needs) as necessary, or Complete all assigned closing duties at end of shift Knows and promotes current casino events and programs and can give guests directions to all casino areas Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play Assist in any duties deemed necessary from supervisors BRING US YOUR BEST. Must be 18 years of age or older. High school diploma or equivalent required Must be able to read, write legibly, understand and speak English Excellent customer service/communication skills Available to work required schedule which may include nights, weekends, holidays and overtime as needed Must meet professional appearance standards as prescribed by company policy Must be able to respond to visual and oral cues Able to work in constricting areas Able to tolerate noise and bright lights Able to work at a fast pace in often crowded/noisy environment Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 100 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Provide security on assigned casino or landing area: maintains high visibility, handles problem situations, watches for safety hazards, and provides assistance to medical officer. Patrol of parking lots. Provide security escorts for all monetary transfers, fills, and credits. Oversee customers entering & exiting: provide crowd control, direct traffic, check I.D., check for bottles and other items not allowed on Casino floor. Provide assistance to customers: give directions, call cabs, assist with car trouble, etc. Assist with table and slot drops. Observe soft count crew doing the slot drop and transports funds to soft count room. Provide assistance for table drop by providing drop boxes, observing the count, and securing drop boxes in soft count room. Monitor all entry and exit from soft count, and vault. Serve as dispatcher: Dispatch other officers to various assignments, maintains activity log sheets and watch and record monitors. Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure. Testify in court on behalf of state gaming boards. Occasionally, strenuous physical activity is required. Meet attendance guidelines of the job and adhere to regulatory, department and company policies. Keep work areas clean and free of safety hazards, debris and litter. Perform all job duties in a safe and responsible manner. Any reasonable request made by your supervisor or any management personnel. BRING US YOUR BEST. Must be at least 21 years of age. Must have an outgoing, energetic and enthusiastic attitude Must be comfortable initiating conversations and creating a fun environment with our guests 6 months of customer-facing customer service experience preferred. High school diploma or GED equivalent required. Preferably six months related experience and/or training. Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in vary work areas such as confined spaces. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

PENN Entertainment, Inc. is North America's leading provider of integrated entertainment, sports content, and casino gaming experiences. From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver the experiences people want, how and where they want them. We're always on the lookout for those who are passionate about creating and delivering cutting-edge online gaming and sports media products. Whether it's through Hollywood Casino, the Score Bet Sportsbook, or the Score media app, we're excited to push the boundaries of what's possible. These state-of-the-art platforms are powered by proprietary in-house technology, a key component of PENN's omnichannel gaming and entertainment strategy. When you join PENN Entertainment's digital team, you'll not only work on these cutting-edge platforms through the Score and PENN Interactive, but you'll also be part of a company that truly cares about your career growth. We're committed to supporting you as you expand your skills and explore new opportunities. With locations throughout North America, you can build a future at PENN Entertainment wherever you are. If you want to challenge conventions in gaming, media and entertainment, we want to talk to you. About the Role & Team As part of the Data Engineering team, you will be working with a team of smart, friendly, and dedicated Data Engineers, Analysts, and Data Scientists determined to develop high-quality and sustainable data-driven solutions to improve profitability, growth and the user experience. You'll work hand in hand with the Analytics & Reporting teams to develop and maintain data pipelines & internally developed tools to improve workflows and automate processes wherever possible. The ideal candidate has a passion for data, a strong background in data engineering, database management & computer science. An interest in professional sports, betting and/or eSports is a plus. About the Work As a key member of our Data Engineering team, you will: Collaborate with Data Science, Reporting, Analytics, and other engineering teams to build data pipelines, infrastructure, and tooling to support business initiatives Oversee the design and maintenance of data pipelines and contribute to the continual enhancement of the data engineering architecture Collaborate with the team to meet performance, scalability, and reliability goals Write out tests and thorough documentation for processes and tooling Adapt to working with new technologies and frameworks, sometimes headlining the investigation into their usefulness to the team Maintain and expand existing systems, tooling, and infrastructure Maintain the data warehouse ensuring data integrity and performance Take ownership of projects, plan and collaborate with other members of the Analytics and Reporting teams or others within the company Other duties as required. About You A solid foundation in computer science, with strong competencies in data structures, distributed systems, algorithms, and software design 2+ years of experience in data engineering Strong knowledge of Python Strong knowledge of relational databases and SQL Experience building out a scalable infrastructure to fit the needs of a growing company Experience in data ingestion, processing, and orchestration. Including Third-Party APIs, Change Data Capture, Streaming Data. Experience with BigQuery, Snowflake, or other cloud, SQL-based data warehouses Experience with at least one major cloud platform (AWS, GCP, Azure) Experience with Kubernetes Experience with testing frameworks such as RSpec, Jest, pytest or equivalent Strong organization and collaboration skills Excellent written and oral communications skills. Nice to Have Experience working cross functionally with Data Scientists, Analytics Engineers, DevOps, and other engineering teams. Experience developing frontend applications, using JavaScript and React Experience with Java Experience with Spark What We Offer Competitive compensation package Fun, relaxed work environment Education and conference reimbursements. Opportunities for career progression and mentoring others #LI-REMOTE #LI-Remote #LI-Hybrid Salary Range$115,000-$160,000 USD Penn Interactive is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Base pay is one part of the Total Rewards that Penn Interactive provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Penn Interactive provides best-in-class benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life.

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Providing accurate and efficient dealing at assigned table game Following game procedures when dealing Blackjack, Craps, Roulette, Baccarat, and any other form or variation of table games Provides prompt, courteous and accurate dealing at assigned table(s) Adheres to all company and departmental policies and procedures and state regulations as it relates to this position Performs accurate chip and cash transactions Receives wagers from customers and pays the appropriate game outcomes Maintains game security and protects company assets at all times Assists customers in understanding the rules and ensures adherence to established policies and procedures Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs BRING US YOUR BEST. High school diploma or equivalent Applicants must successfully have previous casino dealing experience Must be fast and accurate in handling cash - Six months experience in Table Games dealing Must be able to successfully complete a basic math test, and pass an Audition displaying adequate skills Must be able to quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets Must possess good manual dexterity for quick and accurate handling of chips, cards and money Must possess excellent interpersonal skills Ability to respond calmly and make rational decisions in stressful situations with co-workers and guests in fast-paced environment Good oral and written communication skills, must be fluent and literate in English Ability to sit, stand, walk, and mobility to move easily around pit area as well as entire property for entire shift Must be able to listen and respond to visual and aural cues with excellent peripheral vision Must be able to tolerate areas containing , varying noise and temperature levels, illumination, vibration, crowds and air quality Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Responsible for fostering a fun environment. Responsible for being a gracious host to all guests and co-workers. Responsible for promoting a positive influence in the community and participating in company-sponsored events. Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program. Monitor guest consumption of alcohol and intervene as needed according to company policy and T.I.P.S training. Promote gaming events and promotions. Process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities. Prepare and pour drinks with proper measured portions and ingredients according to recipe and in accordance with standard operating procedures. Slice fruit, as required. Maintain a clean, sanitized and stocked workstation and or section. Comply with state, company, and department policies and regulations. Must have open availability including all three shifts, weekends, and holidays. Responsible for making servers drinks when rang in. Serve tables, clear tables, expedite food and running food. Side-work as directed by the Food and Beverage Supervisor or Manager. Will work special events, as needed. Other duties, as needed BRING US YOUR BEST. Must be 21 or older Must have outgoing, energetic and enthusiastic attitude. Must understand drink mixology and recipes. Must enjoy hosting others. Must be comfortable initiating conversations and creating a fun environment with our guests. Able to promptly and accurately follow instructions given by Supervisor or Manager. Must qualify for licensing by Ohio Lottery Commission. Must be able to work as a team and have a guest-first attitude. Must be able to tolerate a high stimulus environment. Must be able to work a at a very fast pace. Must be able to pass a background check. Must have open availability including all three shifts, weekends, and holidays. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer