Penn Emblem jobs in Dayton, OH

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. * Responsible for fostering a fun environment. * Responsible for being a gracious host to all guests and co-workers. * Responsible for promoting a positive influence in the community and participating in company-sponsored events. * Responsible for the cleanliness of the interior and exterior of the facility paddock areas, utilizing appropriate heavy duty or specialized equipment (extractors, floor scrubbers, scaffolding, ladders, shovels, small tools, etc.) and proper cleaning chemicals as assigned. * Responsible for routine cleaning, project cleaning (signage/light fixtures/vents, etc.) * Responsible for proper cleaning, storage and maintenance of department equipment. * Adhere to regulatory, safety, departmental and company policies. * Support safety and accident prevention programs (PPE, LO/TO, BBP, HAZCOM, etc.) and informs manager on duty of any safety problems or concerns. * Responsible for removing and cleaning of paddock floor pads. * Present oneself as a credit to Company and encourages others to do the same. * Other duties, as needed. BRING US YOUR BEST. * Must have outgoing, energetic and enthusiastic attitude. * Must enjoy hosting others. * Must be comfortable initiating conversations and creating a fun environment with our guests. * A minimum of one year of cashiering and experience and/or money handling experience. * Able to promptly and accurately follow instructions given by Assistant Shift Manager or Manager. * Must qualify for licensing by Ohio Lottery Commission. * Must be able to navigate multiple computer programs. * Must be able to pass background check. * Must be able to tolerate areas containing second hand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality. * Must have open availability including all three shifts, weekends, and holidays. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and the Score Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. * Responsible for fostering a fun environment. * Responsible for being a gracious host to all guests and co-workers. * Responsible for promoting a positive influence in the community and participating in company-sponsored events. * Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program. * Complies with state, company, and department policies and regulations. * Provide security on assigned gaming or landing area: maintains high visibility, handles problem situations, watches for safety hazards, and provides assistance in medical situations. * Patrol of parking lots. * Provide security escorts for all monetary transfers, fills, and credit. * Provide crowd control, direct traffic, check I.D., check for cameras, bottles and other items not allowed on Gaming floor. * Provide assistance to customers: give directions, call cabs, assist with car trouble, etc. * Provide special assistance to disabled patrons as necessary. * Observe count crew doing the VLT drop and transports funds to the count room. * Serve as dispatcher. * Dispatch other officers to various assignments and maintains activity log sheets * Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure. * Testify in court as needed. * Occasionally, strenuous physical activity is required. * Meet department uniform, appearance and grooming requirements. * Meet attendance guidelines of the job and adhere to regulatory, department and company policies. * Keep work areas clean and free of safety hazards, debris and litter. * Perform all job duties in a safe and responsible manner. * Any reasonable request made by your supervisor or any management personnel. BRING US YOUR BEST. * Must be 21 or older * Must have outgoing, energetic and enthusiastic attitude. * Must enjoy hosting others. * Must be comfortable initiating conversations and creating a fun environment with our guests. * Able to promptly and accurately follow instructions given by Supervisor or Manager. * Must qualify for licensing by Ohio Lottery Commission and Ohio Casino Control Commission. * Must be able to pass background check. * Must be able to tolerate areas containing second hand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality. * Must have open availability including all three shifts, weekends, and holidays. * Must possess a valid driver's license to operate the company Security Vehicle. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and the Score Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. * Develop and execute strategic marketing direction to include marketing reinvestment, direct marketing, advertising, public relations/community relations, and entertainment for the properties which generates trial and builds long term relationships with customers and strengthens the brand value. * Develop and implement annual marketing plan for the property that supports the overall brand strategy for the company. * Drive improved program results in all areas of responsibility through staff development and training programs, and established methods, procedures and guidelines to maintain desired standards, and high-quality service, then monitors results through inspection, evaluation and analysis. Makes changes if necessary to achieve desired result. * Responsible for assessing, anticipating and reacting to the competitive marketplace regarding marketing strategies, programs, campaigns, and promotions. * Lead departments through active participation. * Management accountability for all team members for day to day and long-term operations to include hiring, training, and developing employees which includes coaching, mentoring and appropriate performance management up to and including separation. * Ensure appropriate IT resources are available to run programs. * Familiarization with all company Brand programs and systems and provides input to improve Brand direct marketing efforts. * Responsible for the overall integrity of daily operations, offers, and customer database information. Maintains compliance with policies and procedures. * Present oneself as a credit to the company and encourages others to do the same. * Perform all other related and compatible duties as assigned. BRING US YOUR BEST. * Must be 21 or older. * Bachelor's degree from an accredited four-year college or university required. * Five years progressively more challenging experience in a senior marketing role with direct responsibility for revenue generation. * Must be proficient in Microsoft applications (Excel, Access, Word). * Proven managerial and critical thinking skills required. * Must possess excellent employee relations skills. * Good oral and written communication skills. * Ability to respond calmly and make rational decisions when required. * Measurable objectives as defined on annual Performance appraisal. * Teamwork - ability to work collaboratively with other departments and leaders to complete property/corporate initiatives and effective day to day operations. * Financial results that meet or exceed budget expectations for revenue generation and cost control. * Compliance with all regulatory, governmental, and safety requirements. * Development of team to include completion of all required training and knowledge of all policies and procedures relating to their positions. * Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment. * Other duties, as needed STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and the Score Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and the Score Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY 5.10

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. * Responsible for fostering a fun environment. * Responsible for being a gracious host to all guests and co-workers. * Responsible for promoting a positive influence in the community and participating in company-sponsored events. * Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program. * Assist Director with all aspects of performance management of department personnel, analysis, planning, directing, staffing and cost control. * Responsible for all aspects of guest relations and the quality of experience that VLT Team Members deliver. * Accountable for all Team Members for day to day and long-term operations to include hiring, training and developing employees which includes coaching, mentoring and appropriate performance management up to and including separation. * Responsible for the co-development, interpretation and implementation of departmental policies, operating procedures, training programs, manuals, directives, work schedules, rules and regulations. * Ensure all policies, procedures and practices are consistently followed and comply with the company's service standards, brand attributes, policies, collective bargaining agreements and regulatory requirements. * Positively respond to all guest concerns to promote a return visit. * Maintain a collaborative and supportive relationship with other managers inter and intra departmentally * Generate various labor reports from data gathered through observations, schedule analysis, and the timekeeping/payroll systems. * Assist with administrative duties related to VLT moves and the upkeep of all VLT files. * Assist VLT Director in the analysis of periodic financial results, identify opportunities for revenue growth or expense reduction. * Collect data, input data, perform data analysis, develop and distribute reports. * Be knowledgeable about player events, marketing promotions and services/amenities throughout the property. * Responsible for the timely evaluation of all direct reports and conducting introductory period and annual performance reviews. * Maintain an open-door policy to address Team Member concerns in a timely manner. * Perform any reasonable temporarily assigned job duties outside the position's job description, where, in the Company's judgment, those duties are necessary in the interest of efficiency, productivity, or guest service. * Be knowledgeable and comply with Title 31 regulations. * Other duties, as needed. BRING US YOUR BEST. * Associate degree (A.A.) or equivalent from two-year College or technical school preferred. * Must have outgoing, energetic and enthusiastic attitude. * Must enjoy hosting others. * Must be comfortable initiating conversations and creating a fun environment with our guests. * Three or more years in VLT management, plus three or more years' experience within the service industry preferred. * Must have demonstrated computer application skills. * Ability to read, interpret and write, documents such as safety manuals, operating and maintenance instructions and procedure manuals. * Must be able to navigate multiple computer programs. * Must be able to pass background check. * Must be able to tolerate areas containing second hand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality. * Must have open availability including all three shifts, weekends, and holidays. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and the Score Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. * Responsible for fostering a fun environment. * Responsible for being a gracious host to all guests and co-workers. * Responsible for promoting a positive influence in the community and participating in company-sponsored events. * Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program. * Maintain balanced work station. * Maintain ticketing and jackpot kiosks on the gaming floor, including filling, dropping, and balancing. * Maintaining lottery ticket stations on the gaming floor, including dropping and balancing. * Pay out patron's jackpot winnings. * Complete paperwork and currency exchanges for Cashiers, VLT, and F&B. * Complete F&B nightly drops. * Verify money from Soft Count. * Prepare funds for deposit to bank. * Run loose coins from bank for ticketing kiosk fills. * Be knowledgeable and comply with Title 31 regulations. * Answer phone calls with proper phone etiquette. * Comply with state, company, and department policies and regulations. * Other duties, as needed BRING US YOUR BEST. * Must be 21 or older * Must have High School Diploma or GED * Must have outgoing, energetic and enthusiastic attitude. * Must enjoy hosting others. * Must be comfortable initiating conversations and creating a fun environment with our guests. * A minimum of one year of cashiering and experience and/or money handling experience. * Able to promptly and accurately follow instructions given by Supervisor or Manager. * Must qualify for licensing by Ohio Lottery Commission. * Must be able to navigate multiple computer programs. * Must be able to pass background check and credit check. * Must be able to tolerate areas containing second hand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality. * Must have open availability including all three shifts, weekends, and holidays. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and the Score Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. * Responsible for fostering a fun environment. * Responsible for being a gracious host to all guests and co-workers. * Responsible for promoting a positive influence in the community and participating in company-sponsored events. * Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program. * Maintain balanced work station. * Maintain ticketing and jackpot kiosks on the gaming floor, including filling, dropping, and balancing. * Maintaining lottery ticket stations on the gaming floor, including dropping and balancing. * Pay out patron's jackpot winnings. * Complete paperwork and currency exchanges for Cashiers, VLT, and F&B. * Complete F&B nightly drops. * Verify money from Soft Count. * Prepare funds for deposit to bank. * Run loose coins from bank for ticketing kiosk fills. * Be knowledgeable and comply with Title 31 regulations. * Answer phone calls with proper phone etiquette. * Comply with state, company, and department policies and regulations. * Other duties, as needed BRING US YOUR BEST. * Must be 21 or older * Must have High School Diploma or GED * Must have outgoing, energetic and enthusiastic attitude. * Must enjoy hosting others. * Must be comfortable initiating conversations and creating a fun environment with our guests. * A minimum of one year of cashiering and experience and/or money handling experience. * Able to promptly and accurately follow instructions given by Supervisor or Manager. * Must qualify for licensing by Ohio Lottery Commission. * Must be able to navigate multiple computer programs. * Must be able to pass background check and credit check. * Must be able to tolerate areas containing second hand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality. * Must have open availability including all three shifts, weekends, and holidays. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and the Score Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. * Responsible for fostering a fun environment. * Responsible for being a gracious host to all guests and co-workers. * Responsible for promoting a positive influence in the community and participating in company-sponsored events. * Ability to use internal radio & earpiece to communicate to team. * Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program. * Strip and wax floors and clean base boards. * Vacuum and Shampoo ALL carpeted areas. * Power wash ALL bathrooms * Ensure proper storage of cleaning products in all EVS designated areas. * Use extractor equipment, floor scrubbers, shampoo machines, polishing machines, special vacuum cleaners and scrubbers. * Move office equipment and items as directed. * Clean interior and exterior windows. * High degree of customer contact. * Clean signage, light fixtures, vents, decorative greenery, railings, artwork and elevators. * Utilize appropriate personal protective equipment (PPE) and approved chemicals to safely clean biohazardous materials, ensuring the safety of both guests and personnel. * Comply with state, company, and department policies and regulations. * Other duties, as needed to maintain a safe, clean workplace. BRING US YOUR BEST. * Must be 21 or older * Must have High School Diploma or GED * Must have outgoing, energetic and enthusiastic attitude. * Must enjoy hosting others. * Must be comfortable initiating conversations and creating a fun environment with our guests. * Excellent oral communication skills. * General knowledge of chemicals, shampoos, strippers and wax preferred. * Working knowledge of heavy-duty equipment. * Ability to work at heights up to 40 feet. * Previously held a position as cleaner, or equivalent. * Previous janitorial experience preferred. * Proven guest service skills and experience. * Proven leadership skills; a role model who leads by example. * Must be able to navigate multiple computer programs. * Must be able to pass background check. * Must be able to tolerate areas containing second hand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality. * Must have open availability including all three shifts, weekends, and holidays. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and the Score Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY $15 an hour

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. * Responsible for fostering a fun environment. * Responsible for being a gracious host to all guests and co-workers. * Responsible for promoting a positive influence in the community and participating in company-sponsored events. * Provide for the safety of team members, including keeping areas clean and free of safety hazards, debris and litter and performing all job duties in a safe and responsible manner. * Develop, maintain and manage training programs. * Oversee and direct the preparation of food products including cutting, trimming, chopping, slicing, carving, mixing, cooking, sautéing, grilling, frying, broiling, baking, and steaming and application of other preparation techniques as required for preparation of food and beverage products with an emphasis on creation of pastry products for all venues. * Ensure that all team members follow appropriate food handling procedures to ensure safe, quality products. * Ensure that freshness by directing and overseeing the rotation of items and storage at appropriate temperatures. * Develop and suggest recipes and products to maintain a leading edge in the industry. * Develop menus for catering, sales, Grab and Go, and restaurants. * Safe and efficient use of all kitchen equipment. * Assist in operation of other food and beverage venues as needed. * Handle customer complaints and support all customer service programs. * Support, implement, administer and manage standards of excellence among team members. * Understand and adhere to regulatory, department and company policies and procedures. * Make determinations regarding types of products, materials, supplies, or tools to be used. * Supervise and manage attendance and time records of team members. * Effectively manage departmental expenses including effectively and efficiently managing labor costs and staffing objectives while achieving guest satisfaction. * Supervise and manage the work processes or procedures of team members. * Conduct individual or group pre-shift meetings with team members and provide daily positive feedback. * Administration of disciplinary action including but not limited to warnings, suspensions and recommendations of termination. * Protect and preserve assets of the company. * Understand and adhere to all bargaining unit agreements. * Attend all departmental and company training programs or meetings as directed. * Compile information, complete and submit reports as needed. * Adhere to all company policies and procedures. * Adhere to all gaming laws and regulations. * Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter. * Meet department uniform, appearance and grooming requirements. * Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel. BRING US YOUR BEST. * Must be 21 or older. * Must have high school diploma or GED equivalent. * 2+ Years Culinary Leadership experience. * Must have an outgoing, energetic and enthusiastic attitude. * Must enjoy hosting others. * Must be comfortable initiating conversations and creating a fun environment with our guests. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and the Score Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. * Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. * Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. * Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. * Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals. * Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Food & Beverage Department for which this position is responsible. * Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction. * Assists F&B Outlet Manager to ensure efficient sanitary and pleasant service for all guests. * Assists in maintaining in maintaining cost control methods and procedures by monitoring consistent pars and inventory. * Assist Food & Beverage Manager with administrative duties, as assigned. * Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. * Maintains strict confidentiality in all departmental and company matters. BRING US YOUR BEST. * Must be 21 or older. * Associates degree (A.A) in related field; two years of Food and Beverage experience, or equivalent combination of education and experience. Minimum two years previous supervisory experience required. * Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. * Ability to write reports and business correspondence. * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs * Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate. * Must be proficient in Microsoft applications (Excel, Word, and Outlook). * Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and the Score Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. * Responsible for fostering a fun environment. * Safeguard company assets. * Ability to perform assigned function within the kitchen such as broiler, sauté, Asian, prep and production when needed. * Accepts direction during day to day operations to ensure culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities are met. * Efficient preparation of all food related items based on established recipes and plating procedures for both batch and individual plated with attention to maintaining appropriate volume, quality, cleanliness and attractiveness. * Adjust thermostat controls to regulate temperature of ovens, broilers, grills, roasters and stem kettles. * Bakes, roasts, broils, and stems meats, fish, vegetables, and other foods. * Adds seasoning to foods during mixing or cooking. * Observes and tests foods being cooked by tasting, smelling, and piercing with fork to determine that food is cooked. * Carves meats, portions food and serving plates, adds gravies and sauces, and garnishes serving to fill orders. * Washes, peels, cuts and shreds vegetables and fruits to prepare them for use. * Supports safety and accident prevention programs (non slip footwear, knife handling, and proper lifting). * Partners with culinary leadership to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction * Acts as a role model to other employees and always presents oneself as a credit to the Company and encourages others to do the same. * Performs all other related and compatible duties as assigned. * Must be familiar with and have exposure to prep list. * Must complete county health department class and attain certification. * Assist in operation of other food and beverage venues as needed. * Attend all departmental and company training programs or meetings as directed. * Compile information, complete and submit reports as needed. * Adhere to all company policies and procedures. * Adhere to all gaming laws and regulations. * Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris, and litter. * Meet department uniform, appearance, and grooming requirements. * Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel BRING US YOUR BEST. * Must be 21 or older. * Must have high school diploma or GED. * Must have outgoing, energetic and enthusiastic attitude. * Must be able to perform each essential responsibility satisfactory. * Must be able to stand, walk, and lift for extended periods of time. * Experience of one year or more of cooking in a professional setting is preferred. * Able to promptly and accurately follow instructions given by Supervisor or Manager. * Must qualify for licensing by Ohio Lottery Commission. * Must be able to use a knife safely. * Must be able to pass background check. * Must be able to tolerate areas containing second hand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality. * Must have open availability including all three shifts, weekends, and holidays. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and the Score Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. * Responsible for supervising staff and the overall daily management of a designated shift in the VLTs department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. * Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. * May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager. * Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. * Provides authorizing/verifying signature for jackpot payments, when applicable, in accordance with established procedures. * Works closely with the Shift Manager to implement and oversee overall strategies for customer service, comping, VLT floor layout and mix, revenue growth, and expense management in order to maximize profitability * Shares responsibility of the overall engagement of all team members with Shift Manager by addressing and managing team member feedback, suggestions, complaints, and grievances. * Assists in the maintenance and processing of all paperwork, logs, schedules, and communication pertaining to the VLTs department. * Shares responsible for the overall integrity of daily operations on assigned shift. * Assists with the overall integrity of daily VLT operations. * Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. * Maintains strict confidentiality in all departmental and company matters. BRING US YOUR BEST. * Must be 21 or older. * High School diploma or GED required; or minimum of one year experience in VLT Operations; or two years customer service management experience; or an equivalent combination of education and experience. * Excellent skills in both written and oral communication. * Must be proficient in Microsoft applications (Excel, Word) and have knowledge of VLT operating systems. * Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. * Ability to write reports, business correspondence, and procedure manuals. * Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. * Must have knowledge of VLT Operations. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and the Score Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. * Responsible for fostering a fun environment. * Responsible for being a gracious host to all guests and co-workers. * Responsible for promoting a positive influence in the community and participating in company-sponsored events. * Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program. * Will have to process cash and credit card transactions for guests and employees while maintaining the integrity of all financial controls and responsibilities. * Stock food, beverage and paper goods. * Must have open availability including all three shifts, weekends, and holidays. * Maintain a clean, sanitized and organized work space and dining room. * Comply with PPE standards. * Comply with state, company, and department policies and regulations. * Responsible for taking orders, expediting food and food delivery for our guests. * Preparation of sauces, cold sides and stocking of paper goods. * Proper opening and closing procedures as directed by your supervisor and manager. * Expected to work Take 2 and concessions. * Will work special events, as needed. * Other duties, as needed. * BRING US YOUR BEST. * Must be 21 or older * Must have outgoing, energetic and enthusiastic attitude. * Must enjoy hosting others. * Must be comfortable initiating conversations and creating a fun environment with our guests. * Good oral communication skills, ability to understand and follow direction. * Must have ability to work as a team. * Must qualify for licensing by Ohio Lottery Commission. * Must be able to navigate a point of sale system. * Must be able to pass background check. * Must be able to tolerate a high stimulus environment. * Must have open availability including all three shifts, weekends, and holidays. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and the Score Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. * Responsible for fostering a fun environment * Responsible for being a gracious host to all guests and co-workers * Responsible for promoting a positive influence in the community and participating in company-sponsored events * Responsible for clearing all tables and resetting them for new seating in accordance with venue standards * Ensure each table is ready for guests arrival in accordance with venue standards * Responsible for approaching newly seated guests, serving bread, butter, water, etc. in a timely and pleasant manner working with servers to expedite service at all tables * Perform service duties for servers by picking up their orders when ready in the kitchen and delivering them * Monitor tables to assess guests' needs and anticipate and respond to guest requests when meal had been completed keeping table clear to provide a clean, neat, eating area * Restock and clean assigned station at the end of shift to have ready for start of next shift in accordance with Department of Health standards * Able to left over 50lbs and restock the bar when in need of beer, wine and liquor * Attendance at pre-shift meetings * Responsible for maintaining a regular and consistent attendance record * Participate as a team member with all servers, hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation * Declare tips through time and attendance system at the end of each shift BRING US YOUR BEST. * Must be 21 or older * Read, write legibly, understand and speak English * Excellent customer service/communication skills * Available to work required schedule which may include nights, weekends, holidays and overtime as needed * Must meet professional appearance standards as prescribed by company policy * Must be able to respond to visual and oral cues * Able to work in constricting areas * Able to tolerate noise and bright lights * Able to work at a fast pace in often crowded/noisy environment * Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 100, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces STAY IN THE GAME. FOLLOW US. We've grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, and online gaming via the Score |BET. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. * Explain wagering rules, including betting lines and odds, and procedures to * Efficiently and accurately processes all pari-mutuel wages in the tote * Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and * Write Sports tickets in an accurate and timely * Create and enter player tracking * Make payments on winning tickets in an accurate and timely manner; verify tickets and * Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary. * Maintain and reconcile bank for assigned shift, following established cash-handling policies and * Process cash transactions for gaming customers and employees (Includes cashing TITO tickets, personal checks, markers, traveler's checks, lottery tickets, exchange currency, and processing cash advance transactions). * Be knowledgeable and comply with Title 31 regulations. * Enroll patrons into the loyalty program, issue patrons loyalty program player cards, maintain accurate player tracking information, answer questions about patron's accounts, and assist the Marketing Department with all gaming promotions. * Counts down bank or window at end of each shift and reconciles to the draw amount. * Completes a blind drop on all revenues collected during the shift. * Operates assigned bank or window according to department and regulatory standards. * Completes all required shift paperwork according to internal control standards. * Records any applicable cash transactions that are required by Federal Law * Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties. * Provides information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest Offer information on activities, etc., and direct guests for further information as necessary. * Manages difficult guest situations; Responds promptly to guest needs; Seeks guest feedback to improve service; Responds to requests for service and assistance; Meets commitments. * Stocks stations with adequate supplies; keeps all stations neat and clean. * This job description is not intended to be all-inclusive and Team Members may also be asked to perform other reasonable related duties as Hollywood Gaming at Dayton reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. BRING US YOUR BEST. * Must be 21 or older. * Must have high school diploma or GED equivalent. * General cashiering background or prior money handling experience preferred. * Previous experience in race and sportsbook preferred. * Working knowledge of tote system to place customer bets. * Must have previous experience with jet sort, coin roller, check cashing and credit card cash advance systems. * Efficiency and accuracy when entering guests wagers and paying out winners. * Variances within standards according to department variance policy. * Ability to respond calmly and make rational decisions when required. * Ability to learn and comply with department, property and regulatory policy and procedure. * Other duties, as assigned. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and the Score Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. * Responsible for fostering a fun environment. * Responsible for being a gracious host to all guests and co-workers. * Responsible for promoting a positive influence in the community and participating in company-sponsored events. * Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program. * Monitor guest consumption of alcohol and intervene as needed according to company policy and T.I.P.S training. * Promote gaming events and promotions. * Process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities. * Prepare and pour drinks with proper measured portions and ingredients according to recipe and in accordance with standard operating procedures. * Slice fruit, as required. * Maintain a clean, sanitized and stocked workstation and or section. * Comply with state, company, and department policies and regulations. * Must have open availability including all three shifts, weekends, and holidays. * Responsible for making servers drinks when rang in. * Serve tables, clear tables, expedite food and running food. * Side-work as directed by the Food and Beverage Supervisor or Manager. * Will work special events, as needed. * Other duties, as needed BRING US YOUR BEST. * Must be 21 or older * Must have outgoing, energetic and enthusiastic attitude. * Must understand drink mixology and recipes. * Must enjoy hosting others. * Must be comfortable initiating conversations and creating a fun environment with our guests. * Able to promptly and accurately follow instructions given by Supervisor or Manager. * Must qualify for licensing by Ohio Lottery Commission. * Must be able to work as a team and have a guest-first attitude. * Must be able to tolerate a high stimulus environment. * Must be able to work a at a very fast pace. * Must be able to pass a background check. * Must have open availability including all three shifts, weekends, and holidays. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and the Score Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. ESSENTiAL DUTiES AND RESPONSiBiLiTiES The following and other duties may be assigned as necessary: - Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. . - Assists with guest inquiries while monitoring and applying service recovery within authorized levels. - Assist in acquisition of new players through the continuous promotion of the Marquee Rewards card program and the special benefits of card membership. - Monitors operation supply inventory on assigned shift. Notifies manager of issues. - Review and approve cage documentation based on established levels of authorization in absence of Shift Manager. - Prepare/review currency transactions reports in absence of Shift Manager on assigned shift. - Verify vault accountability at end of shift on assigned shift. - Verify Credit line availability in absence of Shift Manager on assigned shift. - Verification of main bank and window cashier drawers. - Authorizing checks. - Prepare customer deposit and safekeeping log. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Ensures all staff are trained and follow CTR and SARC procedures; responsible for making sure all paperwork is completed and reported in accordance with established compliance procedures. - Maintains strict confidentiality in all departmental and company matters. BRING US YOUR BEST. QUALiFiCATiON REQUiREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. - High school diploma/GED; or two to four years related customer service experience and/or training; or equivalent combination of education and experience. - Must have be proficient in computer knowledge to include keyboarding skills, all Microsoft Office applications, email usage, and database, spreadsheets, and word processing software. - Must have excellent verbal and written communication skills. - Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate. - Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. - Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. - Knowledge of all office machines and tools (jet sort, coin roller, 10-key by touch, Credit card cash advance systems). SUPERViSORY RESPONSiBiLiTiES This job may or may not have supervisory responsibilities. - Responsible for staff development and training programs. - Responsible for rewards and recognition program to maximize employee engagement. - Evaluates team members within department and delivers constructive feedback to employees in regards to performance. - Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs. - Manages work procedures and expedites workflow. - Provides recommendation for employee performance (disciplining, coaching, and counseling). LANGUAGE SKiLLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. REASONiNG ABiLiTY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTiFiCATES, LiCENSES, REGiSTRATiONS Employee must be able to qualify for licenses and permits required by federal, state and local regulations. Must successfully complete C.A.R.E or TiPS training. PHYSiCAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and the Score Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. * Maintain par levels of operating supplies and equipment for each bar obtaining replacement stock from alcohol storage areas in accordance with procedure. * Keep all service wells stocked with set pars of paper goods and alcohol. * Stock the weekly beer and liquor order in its proper location. * Clean and stocks the guest self-serves as needed throughout the shift. * Clean and stocks the Employee Dining Room/Backstage Café * Responsible for keg change and removal and proper storage. * Cleaning and organization of service wells, beer cooler and storage areas. * Must have open availability including all three shifts, weekends, and holidays. * Comply with state, company, and department policies and regulations. * Will work special events, as needed. * Responsible for fostering a fun environment. * Responsible for being a gracious host to all guests and co-workers. * Responsible for promoting a positive influence in the community and participating in company-sponsored events. * Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program. * Provide fast, friendly, professional service to gaming guests, beverage servers and bartenders * Other duties, as needed. BRING US YOUR BEST. * Must be 21 years of age or older. * Must possess a High School Diploma or Equivalent. * Able to promptly and accurately follow instructions given by Supervisor, Manager or Team Member. * Must qualify for licensing by Ohio Lottery Commission. * Must be able to work as a team. * Must be able to pass background check. * Must be able to tolerate a high stimulus environment. * Must have open availability including all three shifts, weekends, and holidays. * Must be able to work at a very fast pace and walk long distances. * Good oral communication skills, ability to understand and follow directions. * Must have outgoing, energetic and enthusiastic attitude. * Must enjoy hosting others. * Must be comfortable initiating conversations and creating a fun environment with our guests. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and the Score Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY $11.00 per hour

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. * Responsible for fostering a fun environment. * Responsible for being a gracious host to all guests and co-workers. * Responsible for promoting a positive influence in the community and participating in company-sponsored events. * Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program. * Monitor guest consumption of alcohol and intervenes as needed according to company policy and T.I.P.S training. * Promote gaming events and promotions. * Must process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities. * Maintain a clean and stocked workstation. * Comply with state, company, and department policies and regulations. * Must have open availability including all three shifts, weekends, and holidays. * Responsible for serving, pre-bussing, bussing and cleaning your section and your teammates section (full-hands in and full-hands out). * Roll silverware and clean during down time. * Perform all opening and closing side work at the direction of your supervisor or manager. * Help team members ensure guest is served in a timely manner. * Expedite and run food for all tables. * Keep the restaurant clean, organized, and sanitized. * Must be able to understand and articulate the menu and drinks to guests. * Tip out bartenders. * Stock and clean your section. * Must participate in end of shift rolling silverware and completion of side work, as a team, until it is all completed. * Will work special events, as needed. * Other duties, as needed. BRING US YOUR BEST. * Must be 21 or older. * Must have high school diploma or GED equivalent. * Must have outgoing, energetic and enthusiastic attitude. * Must enjoy hosting and serving others. * Must be comfortable initiating conversations and creating a fun environment with our guests. * Able to promptly and accurately follow instructions given by Supervisor or Manager. * Must qualify for licensing by Ohio Lottery Commission. * Must be able to work as a team. * Must be able to tolerate a high stimulus environment. * Must be able to work a at a very fast pace and walk long distances throughout the shift. * Must be able to pass a background check. * Must have open availability including all three shifts, weekends, and holidays. * Must be able to respond to visual and oral cues. * Must meet professional appearance standards as prescribed by company policy. * Must be comfortable and capable learning new software. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and the Score Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer