Penn National Gaming jobs in Council Bluffs, IA - 51 jobs

Responsible for processing, preparing and delivering guest orders. Operates a cash register, ringing the proper amount into the register and giving guest the correct change. The Mid-America Center is the Heartland's premier entertainment and convention center. The multi-purpose facility is the metro area's link to the ultimate in live entertainment and sporting events. From rock shows to family shows and much more, the arena has hosted top names in show business as well as numerous community events. Benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Responsible for processing, preparing and delivering guest orders. Operates a cash register, ringing the proper amount into the register and giving guest the correct change. KEY JOB FUNCTIONS: * Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and delivery of order to guests. * Responsible for the monitoring and replenishing of all food/beverage products in work area by stocking counters and displays in a neat, accurate and timely fashion. Prepares and pours drink/food orders with proper portions and ingredients according to recipe and presents drinks to guests or servers as required. * Monitors guest consumption of alcohol and intervenes as needed according to guidelines. * Removes and properly disposes of all refuse and debris accumulated in service stations in accordance with department procedures. * Assists team members in their duties (e.g., refill ice buckets, re-stock coolers, attend to guest needs) as required. * Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station. * Partners with culinary team to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction. * Slices and pits fruit, and fills ice bins with crushed or cubed ice from designated ice machines. Preps popcorn, hot dogs, nachos etc. * Maintains all equipment in proper fashion. * Complete all assigned closing duties at end of shift. Removes and properly disposes of all debris accumulated at the bar or concession stand in accordance with department procedures * Adheres to regulatory, safety, departmental and company policies. * Resolves service problems according to guidelines. * Supports safety and accident prevention programs (non slip footwear, proper lifting). * Accountable for meeting or exceeding all State of Iowa and Company sanitation requirements (ServSafe). * Presents oneself as a credit to Company and encourages others to do the same. * Provides fast, friendly, professional and responsive customer service to guests. * Dress in appropriate uniform/attire based upon event/venue, occasionally a costume may be used. * Performs all other related and compatible duties as assigned. QUALIFICATIONS: * Ability to respond calmly and maintain composure in high volume, stressful situations. * Must be able to perform multiple tasks simultaneously. * Must be a team player. * Good oral and written communication skills including tact when dealing with difficult customers, must be fluent and literate in English. * Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards. * Adheres to departmental and company policies and maintains compliance with all regulatory, governmental, and safety requirements. * Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. * Physically mobile with reasonable accommodations including ability to lift up to 50 lbs., and ability to push, pull, reach, bend, twist, stoop and stack. Must be able to run on level surfaces, as well as, up and down stairs. EDUCATION and/or EXPERIENCE: * High school diploma, GED or comparable experience preferred. WORK ENVIRONMENT : * Must be able to work in areas containing dust, second hand smoke, varying noise and te

KEY JOB FUNCTIONS: Responsible for setup and breakdown of audio visual equipment, staging, risers, chairs, tables, bleachers, house drapes, carpeting, portable flooring, etc. Stores equipment in pre-designated areas. Performs minor maintenance on equipment used for the setup and breakdown of events. Operates forklifts, scissor lifts and company vehicles related to operations and follows all safety guidelines pertaining to the position. Assists Department Leader with scheduling and leading production attendants and brings any issues or concerns to management's attention. Presents oneself as a credit to Company and encourages others to do the same. Performs all other related and compatible duties as assigned. EDUCATION and/or EXPERIENCE: 2 years experience with event set-up or comparable experience preferred. High school diploma, GED or comparable experience preferred. QUALIFICATIONS: It is expected that incumbents in the Lead Production Attendant will be ready to promote and perform the functions of a Production Supervisor within 12-18 months, if available. Past experience with the use of rigging equipment, and the ability to set-up and connect audio and lighting systems for large productions is preferred. Must have basic knowledge of Audio Visual equipment for operation and set-up. Must have working knowledge of hand and basic power tools, forklift, Zamboni, etc. Must have the ability to follow diagrams and BEO's and lead multiple simultaneous crews for event set-ups and conversions. Must have the ability to operate equipment in an effective, safe and proper manner. Good oral and written communication skills including tact when dealing with difficult customers; must be fluent and literate in English. Strong technical ability with a personal computer and appropriate software (Excel, Word, Power Point, Microsoft Outlook, AutoCAD). Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards. Adheres to departmental and company policies and maintains compliance with all regulatory, governmental, and safety requirements. Maintains positive communication with co-workers on all levels and works as a team. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Physically mobile with reasonable accommodations including ability to lift up to 50 lbs., and ability to push, pull, reach, bend, twist, stoop and stack. Must be able to consistently walk on level surfaces as well as up and down stairs. WORK ENVIRONMENT: Must be able to work in areas containing dust, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to work in a fast paced environment. Must be flexible with schedule, including nights, weekends, and holidays as required. Will be subject to call 24 hours in case of emergency or facility need.

Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from four different medical coverage levels. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment. We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 12 months - with full access to all educational programs with just 24 months of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy discounted meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. JOB FUNCTIONS: Greets customer at Valet Porte-Cochere, may assist in transporting luggage to and from vehicle to guest rooms, parks and retrieves customer's passenger vehicles while creating a seamless guest service experience. Initiates and engages in conversations with guests on all services across the Council Bluffs properties including restaurants, entertainment, promotions and events. Accurately completes Luggage tags and Valet tickets which includes inspection of vehicle for prior damage. Answers valet phone and responds to luggage room calls and expedited car retrieval service from Casino Operations for 7 Stars and Diamond players. Practices lateral service by stepping out of normal job description to help guests and co-workers, when business allows. This includes, but is not limited to, driving shuttles. Complies with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy. Presents oneself as a credit to the Company and encourages others to do the same. Performs all other related and compatible duties as assigned. EDUCATION and/or EXPERIENCE: High school diploma or GED preferred. QUALIFICATIONS: Must be at least 18 years of age and have a driving record that meets Company requirements. Valid state driver's license required Must be able to drive and operate all types of passenger vehicles with automatic or manual transmissions in a safe fashion. Must possess great interpersonal skills. Good oral and written communication skills, fluent and literate in English. Must be a self starter and motivator and capable of working at times without constant direction. Ability to stand and walk, and mobility to move easily around entire property for entire shift. Must be physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 80 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas. Ability to run up and down stairs. WORK ENVIRONMENT: Must be able to listen and respond to visual and aural cues. Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be flexible with schedule, including nights, weekends, and holidays

Starting at $17.50 plus benefits! Full Time overnight shift from 11pm - 7am now offering a $1.50 shift differential!! Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from four different medical coverage levels. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment. We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars'' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 12 months - with full access to all educational programs with just 24 months of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy discounted meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. JOB DESCRIPTION: * Responsible for maintaining security protection on property, including money transactions, customer service, and performing command center/dispatch Functions. * Check IDs and ensure all guests are at least 21 years of age to enter the casino. * Observe and report disruptive or intoxicated persons. * Respond to security concerns in a prompt and efficient manner. * Provide medical attention in emergency situations to guests. * Provide assistance and service to guests and employees. * Ability to effectively communicate over dispatch radio. * Maintain an upbeat and positive demeanor in all interactions as well as maintain composure in handling difficult interactions. * Comply with Iowa Racing and Gaming Commission Regulations and procedures. * Comply with company regulations, policies, and procedures. * Act as a role model to other employees and always presents oneself as a credit to the Company and encourage others to do the same. * Performs all other related and compatible duties as assigned. EDUCATION and/or EXPERIENCE: * High school diploma, GED, or comparable experience preferred. * 1 year of Security experience is preferred. * Good oral and written communication skills including tact when dealing with difficult customers; must be fluent and literate in English. * Ability to maintain extremely confidential information. * General familiarity with investigative procedures. * Valid driver's license preferred to drive security vehicle on the property when needed. * Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests, and vendors. * Ability to compose clear, accurate, and concise reports. * Must be able to listen and respond to visual and aural cues. * Physically mobile with reasonable accommodations including ability to lift up to 50 lbs., and ability to push, pull, reach, bend, twist, stoop and stack. Must be able to run on level surfaces, as well as, up and downstairs. * Ability to stand for extended periods of time. WORK ENVIRONMENT: * Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. * Must be able to work in a fast-paced environment * Must be flexible with schedule, including nights, weekends, and holidays as required.

Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment. We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 12 months - with full access to all educational programs with just 24 months of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy discounted meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. JOB DESCRIPTION: Open and close table games in assigned area verifying count as provided by the dealer. Inspect card decks prior to play. Track and record player buy-ins, wins, losses and bet amounts. Monitor bets and payouts and correct as needed. Complete rating cards for players. Initiate and verify fills to tables. Provide complimentary items to guest as requested in accordance with policies and procedures. Investigate and resolve guest complaints or concerns in accordance with standard procedures. Performance management of team members to include performance coaching, training and development, documentation, performance appraisals, etc. Responsible for the overall integrity of daily operations. Role models regulatory, departmental and company policies and procedures. Presents oneself as a credit to Caesars and encourages others to do the same. Other duties as assigned. EDUCATION and/or EXPERIENCE: The ideal candidate will possess the following qualities: 2 years progressively more challenging experience in a gaming operations role, table games experience preferred. QUALIFICATIONS: Good oral and written communication skills including tact when dealing with difficult customers, must be fluent and literate in English. Excellent interpersonal skills and organizational ability. Must be proficient in Excel, Word, Power Point, Access and Microsoft Outlook. Ability to prioritize multiple projects and meet strict deadlines. Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors. Ability to stand and walk, and mobility to move easily around entire property for entire shift. Must be physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. WORK ENVIRONMENT: Must be able to work in a fast paced environment. Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be flexible with schedule, including nights, weekends, and holidays as required.

Responsible for managing all aspects of the Box Office and Ticketmaster operations for Mid-America Center, Stir Concert Cove, and Whiskey Roadhouse in Council Bluffs as well as promoting events from an Advertising and Public Relations perspective for the Mid-America Center. Supports all Sponsorship opportunities to help with Stir Deck, MAC Suite, and advertising sales across all three properties. DIRECTLY SUPERVISES: MAC Marketing Specialist, Box Office Attendants, Box Office Leads, Stir Concert Cove FOH team and Whiskey Roadhouse FOH team. KEY JOB FUNCTIONS: Oversees daily Box Office and Ticketmaster operations including building, monitoring, selling and modifying all ticketed events as needed. Coordinates all event information between the promoter, facility, and the ticketing company including maintaining communication with ticketing company representatives for updates and/or revisions in computer software and hardware and preparing event set-up documentation and submitting to corporate ticketing for event set-up. Negotiates/coordinates/settles all merchandise sales by promoter and artist at all properties for entertainment events. Establishes files on each event that consist of seats on-hold for the building and promoter, complimentary ticket vouchers, event audits, property communication of ticket tracking, and ticket inventory schedules. Provides assistance and direction to user groups in planning ticketing needs; proofs maps, ticket prices, dates and show time for accuracy prior to enabling tickets for sale; processes user block ticket requests. Responds to customer complaints and service requests to maintain a positive rapport with the ticket buying public including resolving ticketing problems that cannot be resolved by box office attendants. Prepares cash bank and daily accurate inventory of all tickets distributed and available for sale; accounts for cash bank and receipts (cash and credit card) from ticket sales; prepares and presents the final box office statement for settlement of each event. Creates and produces all box office sales reports including ticket sales for each event and provides accounting with reconciled daily activity reports. Manages vault/bank operations and assists with counting and reconciling Ticketing and F&B revenue. Controls cash inventory, bank deposits, cash bag impress, cash bag processing for all cash handling departments at the Mid-America Center. Oversees the building of cash bags as needed to cover upcoming events for Ticketing and F&B. Works with accounting to ensure cash deliveries, deposits and banking are handled daily to ensure proper financial operation of the Mid-America Center. Manages the day-to-day operations of the MAC's Marketing initiatives. Negotiates and executes media buys (OOH, TV, radio, print, etc.), in addition to coordinating social media buying. Partners with the MAC Marketing Specialists on creative needs, including, but not limited to, design, signage placement, and print production. Proofs all Entertainment collateral to ensure quality and accuracy. Achieves desired results in all areas of responsibility through staff development and training programs, established methods, procedures and guidelines to maintain desired standards, and high quality service. Then, monitors results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result. Executes and monitors effective advertising media schedules with on-property, audio visual, radio, direct mail, website, and outdoor vendors in compliance with established marketing plan guidelines ensuring quality of advertising material, delivered in an efficient and timely manner. Prioritizes organization related projects through effective allocation of resources; oversees and monitors workflow, department and agency schedules, and communication with internal requesting departments and clients to ensure fulfillment of media and production deadlines in a timely, quality, and cost effective manner. Accountable for the monitoring of advertising payments & budgets in compliance with established marketing department guidelines, and to ensure the achievement of property plan objectives. Maintains consistent branding for on-property collateral in accordance with property marketing plan; manages placement and production process. Management accountability for team members for day to day and long-term operations to include hiring, training and developing employees which includes coaching, mentoring and appropriate performance management up to and including separation. Implements training programs, establishes methods, procedures and safety guidelines required to maintain desired standards, and high-quality service, then monitors results through inspection. Makes changes if necessary to maintain end result. Partners with all internal departments, Sponsorship Specialist, vendors and agencies to develop and implement incoming partnerships and sponsorships to directly reduce costs, drive revenue and add value to the property programming. Supports all sponsorship opportunities to help with Stir Deck, MAC Suite, and advertising sales across all three properties. Responsible for staffing and scheduling (planning, assigning and directing work) to meet business demands and ensure customer satisfaction. Presents oneself as a credit to Company and encourages others to do the same. Performs all other related and compatible duties as assigned. EDUCATION and/or EXPERIENCE: Bachelor's Degree (BA) from a four-year accredited college or university with major course work in business or related field. Five years progressively more challenging role in box office or ticket sales experience and/or marketing advertising experience. An equivalent combination of education and experience. QUALIFICATIONS: Good oral and written communication skills including tact when dealing with difficult customers, must be fluent and literate in English. Excellent interpersonal skills and organizational ability. Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the entertainment industry. Must be proficient in TM One, Adobe Photoshop, Excel, Word, Power Point, Access and Microsoft Outlook. Possesses a working knowledge of computer ticketing systems and the ability to update, integrate and implement procedure in response to state of the art changes. Ability to prioritize multiple projects and meet strict deadlines. Maintain an effective working relationship with clients, employees, exhibitors, patrons and other encountered in the course of employment. Comprehend and use bookkeeping principles and standard accounting practices. Recognize and solve problems rapidly and effectively while handling a large volume of tickets and cash in a fast paced environment. Calculate figures and amounts such as discounts, interest, commissions, proportions and percentages accurately and efficiently. Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards. Adheres to departmental and company policies and maintains compliance with all regulatory, governmental, and safety requirements. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Physically mobile with reasonable accommodations including ability to lift up to 20 lbs., and ability to push, pull, reach, bend, twist, stoop and stack. Must be able to run on level surfaces, as well as, up and down stairs. WORK ENVIRONMENT: Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to work in a fast paced environment. Must be flexible with schedule, including nights, weekends, and holidays as required. Will be subject to call 24 hours in case of emergency or facility need.

WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission: “Create the Extraordinary” Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence.” Our Values: “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. JOB SUMMARY Each Marketing Campaign Associate is assigned to work on a team that focuses primarily on mailed/emailed campaigns for one property or market. The average workload varies per production month depending on demand and duties are cyclical, including simultaneous responsibility for project tasks in beginning, intermediate and final stages of completion. Each project will begin with a pre-formulated strategy, and the Associate will receive all details needed to set up offer segmentation, query criteria from an existing database, and set up execution rules. The Associate will own each step of the project once it has been assigned, including routing to reviewers and approvers, vendor interaction, proofing and all inquiries and notifications. HOW YOU WILL CREATE THE EXTRAORDINARY Confident in their intelligence, adaptability and drive to independently learn Organized with high attention to detail Passionate about quality performance, with obvious concern for the way their work and attitude will impact others Willing to see any task through to the best of their ability Loves to teach and learn from others, and is committed to making a positive contribution Inspired by opportunity for growth WHAT YOU WILL NEED Bachelor's degree in marketing, Business, Advertising or related field Proofreading experience Working knowledge of Microsoft Outlook, Word, Excel and Access Familiarity with database structures, database terminology, database management, and database querying tools preferred ADDITIONAL REQUIREMENTS Conscious that effective communication is the single most important tool for this job, and is also the hardest to pull off unless fully focused Agile enough to glean systems and program expertise and reapply willingly to new processes and methodology Prefers to take an active role in finding solutions TOGETHER WE WIN We believe in delivering family-style service-an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships

Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from four different medical coverage levels. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment. We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 12 months - with full access to all educational programs with just 24 months of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. Job Description: Checking guests in and out of the hotel. Standing and maneuvering in confined area. Greeting and conversing with customers in English. Speaking clearly and communicating with guest in noisy environment. Responding to visual and oral signals. Using color monitors on computer screens. Addressing concerns and questions. Giving friendly, excellent service. Processing cash transactions accurately. Qualifications: Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Previous computer and front desk experience preferred. Excellent guest communication skills. High school graduate or equivalent. Basic computer knowledge. Work Environment: Physically mobile with reasonable accommodations including ability to lift up to 50 lbs., and ability to push, pull, reach, bend, twist, stoop and stack. Must be able to run on level surfaces, as well as, up and down stairs. Must be able to work in a fast paced environment. Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be flexible with schedule, including nights, weekends, and holidays as required. Must be able to listen and respond to visual and aural cues. Ability to stand and walk, and mobility to move easily around entire property for entire shift. Must have the manual dexterity to be able to type, grab, grip, pull, hold, tear, sort, reach, and file appropriate paperwork.

Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels. We also have an on-site clinic for Team Members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. We also offer tuition assistance and student loan reimbursement! Job Description: Performing needed slot machine repairs accurately and with a high degree of customer service Cleaning slot games during slow gaming sessions Observing slot players within assigned area, offer assistance, instructions, and advise on various types of machines in that area; assuring professional, positive, friendly customer relations within assigned slot section of the casino floor Qualifications: Basic mathematics skills. High school diploma or GED. Must have excellent customer service skills. Must be able to work in a fast-paced environment. Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be flexible with schedule, including nights, weekends, and holidays as required.

Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from four different medical coverage levels. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment. We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 12 months - with full access to all educational programs with just 24 months of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy discounted meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. Job Description: Manually pull dirty laundry from chute area (250 lbs. per hour throughout entire shift). Visually identify and manually sort various types of dirty laundry including bed sheets, pillowcases, bedspreads, and terry. Once carts are full, push and walk carts to scale for weighing. Accurately weigh cart with 225 lbs. of laundry (not including cart weight) on scale. After weighing the laundry, quickly push and maneuver carts from the scale to the washer for loading. After loading the washer, read and write data from machine on a log sheet. Monitor length of operating cycle of washer/dryer while carrying out other assigned duties. When washer/dryer cycle is complete, reach and manually unload and loosen clean laundry into carts. Push and maneuver carts to the feeder/sorter area. Be able to work as a team with other employees. Turns in all lost and found items to ensure proper logging and distribution of time. Reports all safety hazards or maintenance deficiencies for proper handling. Maintains and cleans all equipment used throughout the course of a shift. The Laundry Attendant will also help to maintain cleanliness of hotel rooms, hallways, linen rooms, employee and storage areas in the hotel as directed by Housekeeping Team leader and/or Supervisor. Laundry attendants will greet all guests throughout shift with the proper salutation and pleasant expression. Qualifications: Must be able to work with cleaning chemicals. Must present a well-groomed appearance. Must perform duties with a sense of urgency. Must be able to continuously lift and grab heavy/large amounts of laundry up to 50 pounds at a time in a quick and frequent manner from the ground to above head level Must be able to push carts weighing up to 300 pounds. Must be able to tolerate high temperatures and high noise levels environment. Must be able to get along well with co-workers and work as a team. Must be able to work any day of the week and any shift. Must be able to read, write, speak, and understand English. Must be able to stoop, bend, push, pull and carry up to 75 pounds. Must be able to climb or step continually and quickly maneuver in small work areas. Ability to bend, reach, stand, walk, push, pull, climb, kneel and crouch

Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from four different medical coverage levels. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment. We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 12 months - with full access to all educational programs with just 24 months of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy discounted meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. JOB DESCRIPTION: Responsibilities will include the running and maintenance of the dish machine and glass washer in the main kitchen. Accountable for cleaning and maintaining all concession stands to meet and/or exceed local Health Department standards. Follow a thorough deep cleaning schedule of the kitchen, concession stands, and all other F&B related areas as specified by functional leader. Assist in the preparation, staging and execution of all concession and banquet events including the placement of portable bars and portable concession stands. Assist the culinary team in the prepping and plating of banquet events. Clean and maintain F&B's warehouse, both dry and cold storage. Assist on any offsite banquet and/or concession event by driving the company truck with designated product. Support safety and accident prevention plans as stated by the company and functional leader. Stores equipment in pre-designated areas. Performs minor maintenance on equipment used for the setup and breakdown of events. Presents oneself as a credit to Company and encourages others to do the same. Performs all other related and compatible duties as assigned. QUALIFICATIONS: Must have the ability to be trained with heavy chemicals (degreasers, etc.) and to use floor machines as well as various other kitchen machines. Must be able to be trained in all safety aspects of position. Must be able to work independently and with a cleaning schedule. Must have the ability to operate equipment in the performance of assigned duties in an effective, safe and proper manner. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards. Adheres to departmental and company policies and maintains compliance with all regulatory, governmental, and safety requirements. Must be able to climb ladders. Must be able to stand for long periods of time. Physically mobile with reasonable accommodations including ability to lift up to 50 lbs., and ability to push, pull, reach, bend, twist, stoop and stack. Must be able to run on level surfaces, as well as, up and down stairs. WORK ENVIRONMENT: Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to work in a fast-paced environment. Must be flexible with schedule including nights, weekends, and holidays as required.

The Mid-America Center is the Heartland's premier entertainment and convention center. The multi-purpose facility is the metro area's link to the ultimate in live entertainment and sporting events. From rock shows to family shows and much more, the arena has hosted top names in show business as well as numerous community events. Benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Job Duties: * Greet customers, patrons, or visitors. * Provide event information to patrons. * Collect admission tickets and passes from patrons at entertainment events. * Settle seating disputes or help solve other customer concerns. * Mediate disputes. * Resolve customer complaints or problems. * Examine tickets or passes to verify authenticity, using criteria such as color or date issued. * Verify patron or staff credentials. * Provide assistance with patrons' special needs, such as helping those with wheelchairs. * Guide patrons to exits or provide other instructions or assistance in case of emergency. * Usher patrons to seats or exits. * Verify credentials of patrons desiring entrance into authorized persons areas. * Refuse admittance to undesirable persons or persons without tickets or passes. * Distribute programs to patrons. * Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions. * Provide patrons with directions to locales or attractions. * Assist patrons in finding seats, lighting the way with flashlights, if necessary. * Maintain order and ensure adherence to safety rules. * Monitor environment to ensure safety. * Search for lost articles or for parents of lost children. * Search all bags for outside food and beverages and anything unsafe. Qualifications: * Must possess excellent customer service and communication skills and enjoy working with the public. * Must have a good speaking voice and the ability to improvise and be a quick thinker. * Must be able to get along with co-workers and work as a team. * Must be able to work any day of the week and any shift. * Must present a well-groomed appearance and meet all requirements of company/property appearance standards. * Must be able to work independently and with little supervision. * Must be able to maneuver throughout event areas. * Must be able to stand for long periods of time, bend, crouch, stoop, kneel, crawl, twist, and balance when in front of or interacting with guests. * Must be able to lift up to 20 pounds. * Must be able to read, write, speak, and understand English. * Must be able to tolerate areas containing secondary smoke.

Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from four different medical coverage levels. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment. We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 12 months - with full access to all educational programs with just 24 months of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy discounted meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. Job Description: Maintains cleanliness of hotel rooms, hallways, linen rooms, and storage/employee areas in the hotel as directed by Housekeeping Team leader and/or Supervisor. Makes beds according to standards. Dusts, and cleans windows/mirrors. Vacuum and clean carpeted areas and behind furniture. Cleans bathrooms including floors, sinks, toilets, and bathtubs. Supplies rooms with all amenities and linens. Assures that every room is set up according to standards. Cleans and maintains his/her workstation, including stocking workstation with chemicals, sheets, pillowcases, towels and all amenities. Fills out daily housekeeping logs. Enters proper code via telephone, to update checkout ready status for rooms when directed to do so. Turns in all lost and found items to ensure proper logging. Greets all guests throughout shift with the proper salutation and pleasant expression. Maintains and cleans all equipment used throughout the course of a shift. Follows all necessary safety procedures including Bloodborne Pathogens and Personal Protective Equipment. Must be able to identify and report safety concerns or maintenance deficiencies for proper handling. Adheres to departmental and company policies. Performs all other related and compatible duties as assigned. Qualifications: Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to operate equipment, including vacuum cleaners, mops and brooms. Must be able to work in a fast-paced environment.

Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from four different medical coverage levels. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment. We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 12 months - with full access to all educational programs with just 24 months of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy discounted meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. Supports team member development with training programs, established methods, procedures and guidelines, and high quality service. Builds guest relations through visibility to customer, soliciting/requesting feedback, and responding to guest concerns appropriately and professionally to resolve any issues. Maintains communication between departments, promotes guidance for teamwork, encourages employee ideas and feedback, and mentors and instructs team members. Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures. Performs slot attendant, beverage server, bartender or bar back job responsibilities throughout shift as applicable. Familiarization with all Caesars Brand programs and systems. Builds guest relations through visibility to customer, soliciting/requesting feedback, and responding to guest concerns appropriately and professionally to resolve any issues. Achieves desired results in all areas of responsibility through staff development and training programs, established methods, procedures and guidelines to maintain desired standards, and high quality service. Then, monitors results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result. Responsible for coordinating work flow during shift to meet business demands and ensure customer satisfaction. Presents oneself as a credit to the Company and encourages others to do the same. Performs all other related and compatible duties as assigned. EDUCATION and/or EXPERIENCE: The ideal candidate will possess the following qualities: A bachelor's degree or previous supervisory/leadership experience preferred Experience working with the public in a direct customer contact position 2 years of experience in slot or beverage operations preferred. QUALIFICATIONS: Good oral and written communication skills including tact when dealing with difficult customers, must be fluent and literate in English. Excellent interpersonal skills and organizational ability. Must be proficient in Excel, Word, Power Point, Access and Microsoft Outlook. Ability to prioritize multiple projects and meet strict deadlines. Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors. Ability to stand and walk, and mobility to move easily around entire property for entire shift. Must be physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 75 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must be able to listen and respond to visual and aural cues. Excellent customer relations skills. WORK ENVIRONMENT: Must be able to work in a fast paced environment. Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be flexible with schedule, including nights, weekends, and holidays as required.

Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from four different medical coverage levels. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment. We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars'' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 12 months - with full access to all educational programs with just 24 months of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy discounted meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. Job Descriptions: * Decorate and finish all cakes and pastries per house specifications. * Have thorough understanding and knowledge of usage of all equipment used in the Pastry Shop. * Works and maintains workstation in compliance with standards set by State and Local Health Department Codes. * Reports all violations and malfunctioning equipment to Assistant Pastry Chef. * Performs all other related and compatible duties as assigned. Qualifications: * Culinary School preferred. * Two years in a large hotel pastry department preferred

Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from four different medical coverage levels. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment. We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 12 months - with full access to all educational programs with just 24 months of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy discounted meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. Job Description: This position will work with the bar to facilitate the smooth flow of service to customers by the Bartender/Server. Performs the service of replenishing bar stock, lounge upkeep, and assisting with any food issues. Responsible for cleaning tables/bar and ensuring condiments are stocked. Checks and maintains the required par levels and maintains cleanliness on assigned station. Obtains replacement stock from the warehouse inventory in accordance with established procedures - lifting boxes and kegs of beer. Assists bartender in providing maximum efficiency and service levels by retrieving guests special requests, and during busy times icing drink glasses and pouring non-alcoholic drinks. Address concerns and questions. Qualifications: Ability to stand and walk, and mobility to move easily around the entire property for an entire shift. Must be physically mobile with reasonable accommodations including the ability to push, pull, carry and lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. Read, write legibly, understand and speak English. Excellent customer service/communication skills. Ability to respond to visual and oral signals. Handle a knife to chop fruit. Process cash transactions accurately. Maneuver two-wheel dolly in crowded area. Areas of responsibility should be neat and clean at all times. Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality.

Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from four different medical coverage levels. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment. We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 12 months - with full access to all educational programs with just 24 months of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. Job Description: Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff. Engages in friendly conversations with guest whenever possible using the 10/5 rule: 10 feet - make eye contact and smile, 5 feet - greet and speak to guest. Provides personalized service and uses guest's name at least twice during all interactions. Greets each guest entering restaurant. Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards. Recognizes Diamond and Platinum players and relays that information to the host/ess and/or other restaurant team members to ensure they receive the appropriate service. Resolves service issues according to the service recovery toolbox. Knows and promotes current casino events and programs and can give guests directions to all casino areas. Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play. Qualifications: High school diploma, GED or comparable experience. Prior customer service in a fast paced environment preferred. Previous cashiering experience in a high volume restaurant preferred. Read, write, speak and understand English. Excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, holidays and overtime as needed. Must meet professional appearance standards as prescribed by company policies. Must be physically mobile with reasonable accommodations. Must be able to respond to visual and aural cues. Able to work at a fast pace in an often crowded/noisy environment. Must be able to accurately and quickly process all cash transactions. Must be able to lift and carry up to 35 lbs. (Cash drawer, cash register/POS supplies, tables and chairs). Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, credit cards), bend, stoop and twist while handling financial transactions; stand and walk for up to four hours; able to use hand motions when receiving payment and giving change, when using the cash register/POS system and when cleaning and wiping cashier areas. Must be able to tolerate industry standard chemicals used for cleaning and sanitizing. Able to work in constricting areas. Able to tolerate second-hand smoke, noise, bright lights. Must be able to maintain a neat and professional appearance and uphold the company appearance standards.

Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from four different medical coverage levels. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment. We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 12 months - with full access to all educational programs with just 24 months of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy discounted meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. JOB SUMMARY: Supervises Front Desk, Transportation, Housekeeping, Laundry, and Food & Beverage services for assigned shift creating a differentiated service experience and ensuring optimum performance of all. Ensures that excellent service is provided to guests in a prompt, friendly and courteous manner. Builds guest relations through visibility to guest, solicitating/requesting feedback, resolves guest complaints relating appropriately and professionally. Ensures the hotel meets Hilton operation brand standards. Executes arrangements for Casino and VIP guests such as greeting, pre-registration, baggage handling and VIP guest service treatment. Achieves desired results in all areas of responsibility through staff development and training programs, established methods, procedures and guidelines to maintain desired standards, and high quality service. Then, monitors results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result. Responsible for ensuring optimal operations and consistent high quality standards in areas of responsibility during all business hours. Supervisory accountability for all team members for day to day and long term operations to include hiring, training and developing employees which includes coaching, mentoring and appropriate performance management up to and including separation. Responsible for scheduling (planning, assigning and directing work) to meet business demands and ensure customer satisfaction. Complies with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, and department goals. Instructs assigned employees as to the safety policies and procedures and reports all safety hazards are eliminated. Ensures all employees are trained on OSHA regulations. Performs all other related and compatible duties as assigned. Acts as a role model and always presents oneself as a credit to the Company and encourages others to do the same. EDUCATION and/or EXPERIENCE: Business or Hospitality related degree is desired. 2 years progressively more challenging role in guest services or operations; prefer leadership role in hospitality. QUALIFICATIONS: Must possess excellent communication skills, particularly those skills needed to resolve complaints from dissatisfied and upset guests and to effectively lead, motivate and develop a diverse workforce. Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors. Good oral and written communication skills including tact when dealing with difficult customers, must be fluent and literate in English. Must be able to manage multiple objectives and tasks simultaneously, and continually assess and re-set priorities. Ability to prepare, comprehend, and analyze Budget and P&L Statements. Proven critical thinking skills required. Ability to think independently in making decisions to maximize customer service experience and program profitability. Must be a self starter and motivator and capable of working at times without constant direction. Excellent interpersonal skills and organizational ability. Must be proficient in Excel, Word, Power Point, Access and Microsoft Outlook. Must present a well-groomed, professional appearance. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. WORK ENVIRONMENT: Must be able to work in a fast paced environment. Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be flexible with schedule, including nights, weekends, and holidays as required. Must be able to listen and respond to visual and aural cues. Ability to stand and walk, and mobility to move easily around entire property for entire shift. Must be physically mobile with reasonable accommodations including ability to push and pull 50 pounds, and the ability to reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. Must have the manual dexterity to be able to type, grab, grip, pull, hold, tear, sort, reach, and file appropriate paperwork. Ability to stand and walk for entire shift and mobility to move easily around entire property.

Provides courteous and professional beverage service to all guests attending special events at the Mid-America Center. The Mid-America Center is the Heartland's premier entertainment and convention center. The multi-purpose facility is the metro area's link to the ultimate in live entertainment and sporting events. From rock shows to family shows and much more, the arena has hosted top names in show business as well as numerous community events. Benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Job Description: Monitors guest consumption of alcohol and intervenes as needed according to guidelines. Resolves service problems according to guidelines. Provides fast, friendly, professional beverage service. Prepares and pours drink orders with proper portions and ingredients according to recipe and presents drinks to guests or servers as required. Slices and pits fruit as required. Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures. Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change Accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. Maintains a clean and stocked workstation in accordance with established health and safety guidelines. Consistently offer professional, friendly and engaging service. Have full knowledge of beverage lists. Follow outlet policies, procedures and service standards. Follow all safety and sanitation policies when handling food and beverage. Expected to work two shifts per month minimum. Other duties as assigned. Qualifications: Ability to work in a team environment and under stress as the volume of business increases. High School Diploma or equivalent preferred. Mathematical ability including the ability to add and subtract - Count money and change correctly. Ability to stand and walk for 8 to 10 hour shifts. Read, write legibly, understand and speak English. Excellent customer service/communication skills. Knows cocktail ingredients and proper mixing and pouring techniques. Must be physically mobile with reasonable accommodation. Must be able to lift and carry up to 75 lbs. (Liquor stock, beer cases/kegs). Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend, stoop and twist while preparing cocktails; Able to use hand motions when preparing and pouring all types of drinks, and when cleaning and wiping bar areas. Able to work in constricting areas. 1 year high volume Banquet experience at a Hotel/Resort or Convention Center or 1 year high volume Restaurant Server experience. Previous point of sale system experience an asset. Excellent communication and organizational skills. Strong interpersonal and problem solving abilities. Highly responsible & reliable. Ability to work well under pressure in a fast paced environment. Ability to work cohesively with fellow colleagues as part of a team. Constant standing and walking throughout shift; Occasional kneeling, pushing, pulling, lifting; Occasional ascending or descending ladders, stairs and ramps. Knowledge of wine service.