Penn National Gaming jobs in Kansas City, KS - 92 jobs
Table Games Floor Supervisor
Ameristar Casino Hotel Kansas City 4.6
Kansas City, KS job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Oversee table games and team members to ensure that the safety, integrity, security
and Company and regulatory policies/procedures of the above are upheld. Supervise,
coach, and support dealers. Maintain superior customer service by identifying,
cultivating and improving the established player base working towards a positive
Company image whenever possible.
Stand and circulate throughout assigned area.
Possess thorough knowledge of games assigned to supervise.
Calculate all payoffs.
Understand and monitor compliance with gaming regulations, company policies and
procedures.
Operate computer to access credit line, issue credit.
Maintain positive customer relations, evaluate play, and extend complimentary
services when appropriate.
Direct and supervise dealers in assigned area.
Evaluate designated team members' performance on a yearly basis.
Monitor changes of cards and dice; inspect new equipment before allowing into
play.
Resolve customer complaints or refer to Shift Manager when appropriate
Qualifications
Must be 21 years of age.
Must have thorough knowledge of all games on the casino floor, gaming regulations
and company policies.
Must have excellent communication and customer service skills.
Must be able to obtain/maintain any necessary certifications and/or licenses.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$53k-62k yearly est. 3d ago
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Security, Special Events-Voodoo Lounge (Flexible Schedule)
Caesars Entertainment 3.8
Kansas City, KS job
Greets guests quickly and courteously using Total Service skills.
Checks to make sure patron identification meets necessary age requirements for entry into Voodoo.
Maintains communication with Supervisor or Manager regarding occupancy levels.
Patrols Voodoo to preserve order among patrons and protect property.
May circulate among patrons to prevent improper dancing or similar activities, and to detect persons annoying other patrons or damaging furnishings of establishment.
Warns patrons of infractions and contacts Security Dispatch if they become unruly.
Must wand all patrons and inspect bags upon guests entering the VooDoo Lounge.
May be required to perform Security Officer responsibilities in addition to above listed items.
Identify intoxicated guest and have them removed
Observe servers and bartenders for over serving of alcohol.
Applies First Aid as deemed appropriate to employees and guests and provides immediate, lifesaving, medical care as necessary
Knowledge, Skills & Education Preferred:
High school graduate or equivalent. Clean felony conviction status. Must be 21 years of age. Must posses a valid driver's license from their state of residence. Must present a well-groomed appearance. A background check will be conducted on all candidates before an offer is made.
Physical Requirements:
Able to walk, work and stand, inside and outside, occasionally in heat in excess of 115 degrees or cold in excess of 10 degrees.
Able to physically restrain adults in excess of 200 pounds.
Able to respond calmly in crisis and stressful situations.
Able to work independently.
Able to stoop, bend, jump, twist, crouch, grip and carry heavy loads and maneuver quickly on level surfaces, as well as up and down stairs.
Must be able to lift and carry up to 60 pounds.
Must be able to push or pull up to 150 pounds.
Able to respond to visual and aural cues.
Able to speak, read and understand English.
Able to see and also remember the specific details of incidents and persons.
Must be able to make rational decisions when handling guests and employees.
Ability to tolerate area's containing secondary smoke.
Must be able to lift above the head occasionally.
Must be able to make rational decisions when handling guests and employees.
Ability to tolerate area's containing secondary smoke.
Able to write legible to provide accurate report documentation.
Important Notice:
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Guest service is an intricate portion of all job positions on property. Because of this, you may also be asked to perform other duties or tasks in focus of truly great service. Must be available to work nights, weekends and overtime if required.
Licensing and Certification Required:
Employees may be required to obtain a Missouri Gaming Commission license. The initial license is paid for by the employee. All subsequent renewals for the license are paid by Harrah's North Kansas City.
$20k-25k yearly est. Auto-Apply 13d ago
Dishwasher-Full Time, Evenings
Caesars Entertainment 3.8
Kansas City, KS job
ESSENTIAL JOB FUNCTIONS:
Maintain cleanliness and organization of all kitchen areas and equipment.
Maintain a pace of work which allows supplies to be cleaned and put in their proper place which meets business demands.
Clean and sanitize all kitchen equipment while preparing tableware for washing, i.e. scrapes plates, pre-soak silverware.
Sets up dishwashing machine, i.e. drains closed, tanks filled, temperatures at correct level, detergent at proper level and thoroughly cleans dishwashing equipment and working areas.
Responsible for handling the removal of garbage and refuse; mopping and sweeping floors; washing walls and ceiling tiles.
Clean and sanitize all dishware, glassware and silverware.
Washes, stacks and stores china in appropriate kitchen area.
Collects all soiled pots, washes and restacks cleaned pots on shelves.
QUALIFICATIONS:
High School Diploma or equivalent required.
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
Must be 18 years of age.
Must pass background check and uranalysis drug test.
Must be able to work any day of the week and any shift, including holidays and weekends.
Must present a well-groomed appearance.
Must have excellent customer service/communication skills.
Prior restaurant/cleaner experience preferred. (6 months-1 year experience)
Experience working with chemicals. (MSDS)
Must be able to get along/communicate well with co-workers and work as a team.
WORK ENVIRONMENT REQUIREMENTS:
Must be able to work independently along with a team mentality.
Must be able to stand for prolonged periods of time or entire shift.
Must be able to work at a fast pace and in stressful situations.
Is able to tolerate areas containing second-hand smoke, high noise levels, bright lights and dust.
Must be able to read, write, speak and understand English.
Must be able to maneuver around office areas, effectively work in high traffic areas and responds to visual and aural cues.
Mobility and dexterity to move and pull large heavy objects weighing a minimum of 50 lbs.
Must be able to bend, pull and carry, reach above and below the shoulder while cleaning and stocking restaurants, stockrooms, etc.
Must be able to respond to visual and aural cues.
Able to tolerate high/low temperatures near kitchen areas.
Able to use the following chemicals for cleaning and sanitizing all kitchen areas: bleach, pine sol, oven cleaner, etc.
Specific vision abilities required, such as distance vision, color, depth perception, etc.
Must have the dexterity to grip necessary items. (dishes, mops, glasses, etc.)
$20k-26k yearly est. Auto-Apply 17d ago
Security Officer
Ameristar Casino Hotel Kansas City 4.6
Kansas City, KS job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Responsible for providing for the safety and security of guests, employees, and
property and company assets. Transport guests via shuttle bus when needed.
• Circulate through hotel, casino, and outdoor areas looking for possible
disturbances, illegal activity, or safety hazards and take appropriate action.
• Patrol will require circulating on foot, and/or Company supplied bicycle and/or
vehicle.
• Respond to emergencies in accordance with all applicable laws and company and
departmental policies and procedures.
• Transport guest via shuttle bus as necessary.
• Responsible for the security of all keys.
• Complete requisite paperwork related to shift activities.
• Other duties as assigned by management.
Qualifications
• Must be at least 21 years of age.
• Must have a valid commercial driver's license that requires a physical.
• Must be able to stand and walk for the duration of a normal shift.
• Other physical requirements include but are not limited to: lifting, reaching,
kneeling, bending, and episodes of moderate to strenuous physical exertion.
• Prior experience in casino security (or similar field) preferred.
• May be required to possess a valid driver's license and a driving record
acceptable to the Company and/or its insurers.
• Must be able to obtain/maintain any necessary certifications and/or licenses.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$29k-35k yearly est. 12d ago
Front Desk Agent
Ameristar Casino Hotel Kansas City 4.6
Kansas City, KS job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Operate hotel reservation system (LMS) and access computerized Casino Management
(CMS) tracking system with the use of the Revenue Management System (ARMS) to
make reservations for customers. Work with Marketing on special event reservations.
Greet hotel guests and perform check-in and check-out procedures
• Greet hotel guests.
• Communicate with Executive Hosts regarding hotel stays.
• Assist Marketing Dept. and Player Dept. in making reservations for special events,
gaming tournaments and parties.
• Assist Food & Beverage Dept. with reservations for food outlets.
• Access LMS, RMS, and CMS systems and be able to make informed decisions
regarding comped, discounted and full rate rooms for hotel guests.
• Possess knowledge of rates, room types, room availability, hotel policies and
procedures.
• Answer any questions guests may have regarding hotel, casino and community.
• Other duties as assigned by management.
Qualifications
• Must have ability to add, subtract, and audit accounts.
• Must be able to handle money accurately and follow established procedures.
• Able to operate the LMS, CMS, and RMS computer systems and read computer
screens.
• Type accurately on a computer keyboard.
• Possess knowledge of credit card transactions using electronic draft system.
• Must be able to obtain/maintain any necessary certifications and/or licenses as
required by local gaming regulations.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$25k-29k yearly est. 35d ago
Security, Special Events-Voodoo Lounge (Flexible Schedule)
Caesars Entertainment 3.8
Kansas City, MO job
Greets guests quickly and courteously using Total Service skills.
Checks to make sure patron identification meets necessary age requirements for entry into Voodoo.
Maintains communication with Supervisor or Manager regarding occupancy levels.
Patrols Voodoo to preserve order among patrons and protect property.
May circulate among patrons to prevent improper dancing or similar activities, and to detect persons annoying other patrons or damaging furnishings of establishment.
Warns patrons of infractions and contacts Security Dispatch if they become unruly.
Must wand all patrons and inspect bags upon guests entering the VooDoo Lounge.
May be required to perform Security Officer responsibilities in addition to above listed items.
Identify intoxicated guest and have them removed
Observe servers and bartenders for over serving of alcohol.
Applies First Aid as deemed appropriate to employees and guests and provides immediate, lifesaving, medical care as necessary
Knowledge, Skills & Education Preferred:
High school graduate or equivalent. Clean felony conviction status. Must be 21 years of age. Must posses a valid driver's license from their state of residence. Must present a well-groomed appearance. A background check will be conducted on all candidates before an offer is made.
Physical Requirements:
Able to walk, work and stand, inside and outside, occasionally in heat in excess of 115 degrees or cold in excess of 10 degrees.
Able to physically restrain adults in excess of 200 pounds.
Able to respond calmly in crisis and stressful situations.
Able to work independently.
Able to stoop, bend, jump, twist, crouch, grip and carry heavy loads and maneuver quickly on level surfaces, as well as up and down stairs.
Must be able to lift and carry up to 60 pounds.
Must be able to push or pull up to 150 pounds.
Able to respond to visual and aural cues.
Able to speak, read and understand English.
Able to see and also remember the specific details of incidents and persons.
Must be able to make rational decisions when handling guests and employees.
Ability to tolerate area's containing secondary smoke.
Must be able to lift above the head occasionally.
Must be able to make rational decisions when handling guests and employees.
Ability to tolerate area's containing secondary smoke.
Able to write legible to provide accurate report documentation.
Important Notice:
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Guest service is an intricate portion of all job positions on property. Because of this, you may also be asked to perform other duties or tasks in focus of truly great service. Must be available to work nights, weekends and overtime if required.
Licensing and Certification Required:
Employees may be required to obtain a Missouri Gaming Commission license. The initial license is paid for by the employee. All subsequent renewals for the license are paid by Harrah's North Kansas City.
$44k-56k yearly est. Auto-Apply 20h ago
Hotel Supervisor
Ameristar Casino Hotel Kansas City 4.6
Kansas City, KS job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
• Supervise, train, evaluate work performance, and administer counseling for
staff members.
• Prepare the weekly work schedule and maintain time and attendance records.
• Respond quickly and accurately to guest inquiries regarding hotel procedures and
property information.
• Resolve customer complaints or disputes.
• Able to perform duties of a Hotel Clerk as needed.
• Possess knowledge of room rates, types, availability, hotel policies, and procedures.
• Utilize computer system for various front desk and office procedures.
• Maintain strict accountability of guest coupon books.
• Ensure departmental adherence to applicable company and regulatory policies.
• Other related projects and/or duties as assigned by management
Qualifications
• Three (3) years of experience as a front desk clerk. Supervisory experience
preferred.
• Able to use the company's software systems for hotel management, etc.
• Must have excellent customer service, communication, and interpersonal skills.
• Must be able to obtain/maintain any necessary certifications and/or licenses as
required by local gaming regulations.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$29k-38k yearly est. 7d ago
Restaurant Host
Ameristar Casino Hotel Kansas City 4.6
Kansas City, KS job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Greet and escort restaurant guests to their table based on the number of
persons in their party and according to assigned stations. Present menus to
guests and describe specials to them. Circulate through restaurant and
coordinate the activities of the restaurant personnel to ensure prompt,
courteous service.
Greet and escort guests to their table according to number in party and
station assignments.
Provide menus to guests and inform them of specials.
Circulate through restaurant and coordinate activities of service personnel
to provide fast and courteous service to customers.
Assign bus person and food server breaks.
Inspect and monitor cleanliness of room and compliance with safety and
health code regulations.
Resolve customer complaints; refer complaint to management as
appropriate.
Maintain records of number of guests served during shift, employee
absences, or problems with equipment or food service.
Qualifications
Six (6) months of experience preferred.
Must be able to stand and walk for extended periods during shift.
Must have excellent customer service and communication skills.
Must be able to push, pull, and lift up to 50 pounds.
Must be able to obtain/maintain any necessary licenses and/or
certifications.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$19k-26k yearly est. 12d ago
Dealer
Ameristar Casino Hotel Kansas City 4.6
Kansas City, KS job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Position Summary
Deal assigned table game.
Duties and Responsibilities
Knowledge in all aspects of the games dealt.
Create an atmosphere of hospitality and friendliness toward guests. Make eye contact and greet the guest by first name, if known, upon arriving to the table and thank the guest for playing when they leave the table.
Compliance of company and departmental policies and procedures, Missouri Gaming Regulations and Internal controls.
Ensure good game protection.
Ensure good game pace for all players.
Ensure payouts to be made quickly and accurately.
Fill and credit tables by verification of cheques.
Opening and closing tables by verification of all cheque inventory.
9. Job Tasks must be finished in a timely manner according to department standards
Qualifications
Required Knowledge and Skills
Ability to communicate effectively with supervisors and peers alike.
Excellent team member and customer relations skills.
Outstanding math skills.
Ability to work any shift or hours.
Based upon business needs, there may be occasions to work additional time before and/or after your scheduled shift.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$24k-28k yearly est. 2d ago
Barback-Food Attendant
Ameristar Casino Hotel Kansas City 4.6
Kansas City, KS job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Job Tasks must be finished in a timely manner according to department standards.
Adhere to established department and property policies and procedures regarding guest service standards.
Responsible for assisting in the training of all team members and ensuring adherence to company policies and procedures.
Provide feedback on other Team Members performance so that management can address.
Be able to prep, cook and package all items served from kitchen.
Maintain cleanliness and organization of assigned area including sweeping and mopping of floors, trash removal and cleaning of kitchen equipment.
Maintain and restock all food supplies and items in kitchen.
Assist beverage managers with food inventory and ordering.
Maintain records and stock levels of goods.
Ensure proper rotation of food product to eliminate waste.
Operate hand truck and two wheel dolly
Organize and maintain cleanliness standard of storage, coolers and freezers.
Complete a daily inventory and submit an order to par to the beverage manager.
Check warehouse orders for accuracy and sign the invoice. Note any discrepancies on the invoice and report it to the beverage manager.
Stock the kitchen and all items at beginning and end of shift.
Log all product removed from the dry storage freezer to the kitchen
Change the bag in the box and liquor bottles as they become empty.
Deliver product to the casino bars.
Requires a working knowledge of various cleaning supplies, including safe handling, storage and usage requirements.
Empty trash bins in kitchen/bar area and transport to proper refuse bin.
Performs various other tasks as assigned.
Responsible for informing beverage manager on duty of any problems.
Qualifications
Must be at least 21 years of age.
Must have a friendly, outgoing personality.
Must have excellent customer service and communication skills.
Able to communicate sufficiently with co-workers and supervisors.
Must be able to handle a flexible schedule.
Ability to work in a fast paced environment.
Practice good safety procedures.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$23k-27k yearly est. 7d ago
Chef de Cuisine
Ameristar Casino Hotel Kansas City 4.6
Kansas City, KS job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Coordinate and facilitate all food preparation, presentation, and service
procedures as directed by the Executive Chef. Monitor quality and quantity of
prepared food. Ensure proper rotation and utilization of stored food to prevent
waste. Monitor employee performance, provide instruction as needed, and
monitor staffing levels.
• Personally, and alongside kitchen staff, facilitate all food preparation,
presentation, and service procedures as directed by Executive Chef.
• Monitor quantity of prepared food and ensure that quality and quantity
standards are consistently satisfied.
• Ensure proper rotation and utilization of stored food to prevent waste.
• Oversees food preparation to ensure proper consistency, flavor,
presentation, and portion control.
• Monitors staffing levels, early out requests, and overtime.
• Monitors and ensures kitchen and storage areas are clean, sanitary, and
meet health and safety standards.
• Delegate work assignments to cooks and other kitchen staff.
• Monitor employee performance, instructs employees in the proper
performance of job duties, and administer disciplinary action.
• Requisition stock according to business needs/pars.
• Ensure that the kitchen, storage areas, and other related areas are kept
clean and free of safety hazards.
Qualifications
• One (1) year of experience in the same or similar position preferred.
• Must be able to stand and walk for majority of shift.
• Must be able to lift, carry, and maneuver up to 40 pounds.
• Other physical demands include but are not limited to grasping, reaching,
bending, lifting, and kneeling.
• Must have excellent communication skills.
• Must be able to obtain/maintain any necessary licenses and/or
certifications.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$29k-37k yearly est. 7d ago
Server Assistant
Ameristar Casino Hotel Kansas City 4.6
Kansas City, KS job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Complete knowledge of all food and beverage menu items and daily specials.
Understands and meets sequence of service requirements for the Back
Waiter/Food Specialist position as well as all requirements for the rest of the
serving Team.
Along with the Front Waiter, provide initial greeting to the guests.
Greet the guest if the Front Server is occupied.
Proved water service to the table and maintains water and other beverages
throughout the meal.
Responsible for bread service to the table.
Demonstrate outstanding service skills.
Memorize scripted presentation for the bread service.
Knowledge of all menu items including all ingredients in every food item and
cooking methods.
Able to accurately answer all guest questions.
Responsible for removing dirty ware throughout the meal and replacing with clean
ware as needed
Prepare the table for the delivery of the next course.
Responsible for maintaining a clean table during the course of the meal, i.e. remove
crumbs from the table during the course.
Provide coffee service to the table as required.
Thank guests as they depart per scripted requirements.
Responsible for clearing and resetting of tables and maintenance of floor
throughout assigned station.
Any other duties as assigned by management.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$18k-23k yearly est. 31d ago
Security Officer
Ameristar Casino Hotel Kansas City 4.6
Kansas City, MO job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Responsible for providing for the safety and security of guests, employees, and
property and company assets. Transport guests via shuttle bus when needed.
• Circulate through hotel, casino, and outdoor areas looking for possible
disturbances, illegal activity, or safety hazards and take appropriate action.
• Patrol will require circulating on foot, and/or Company supplied bicycle and/or
vehicle.
• Respond to emergencies in accordance with all applicable laws and company and
departmental policies and procedures.
• Transport guest via shuttle bus as necessary.
• Responsible for the security of all keys.
• Complete requisite paperwork related to shift activities.
• Other duties as assigned by management.
Qualifications
• Must be at least 21 years of age.
• Must have a valid commercial driver's license that requires a physical.
• Must be able to stand and walk for the duration of a normal shift.
• Other physical requirements include but are not limited to: lifting, reaching,
kneeling, bending, and episodes of moderate to strenuous physical exertion.
• Prior experience in casino security (or similar field) preferred.
• May be required to possess a valid driver's license and a driving record
acceptable to the Company and/or its insurers.
• Must be able to obtain/maintain any necessary certifications and/or licenses.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$32k-38k yearly est. 11d ago
Security, Special Events-Voodoo Lounge (Flexible Schedule)
Caesars Entertainment Corporation 3.8
Kansas City, MO job
* Greets guests quickly and courteously using Total Service skills. * Checks to make sure patron identification meets necessary age requirements for entry into Voodoo. * Maintains communication with Supervisor or Manager regarding occupancy levels. * Patrols Voodoo to preserve order among patrons and protect property.
* May circulate among patrons to prevent improper dancing or similar activities, and to detect persons annoying other patrons or damaging furnishings of establishment.
* Warns patrons of infractions and contacts Security Dispatch if they become unruly.
* Must wand all patrons and inspect bags upon guests entering the VooDoo Lounge.
* May be required to perform Security Officer responsibilities in addition to above listed items.
* Identify intoxicated guest and have them removed
* Observe servers and bartenders for over serving of alcohol.
* Applies First Aid as deemed appropriate to employees and guests and provides immediate, lifesaving, medical care as necessary
Knowledge, Skills & Education Preferred:
High school graduate or equivalent. Clean felony conviction status. Must be 21 years of age. Must posses a valid driver's license from their state of residence. Must present a well-groomed appearance. A background check will be conducted on all candidates before an offer is made.
Physical Requirements:
* Able to walk, work and stand, inside and outside, occasionally in heat in excess of 115 degrees or cold in excess of 10 degrees.
* Able to physically restrain adults in excess of 200 pounds.
* Able to respond calmly in crisis and stressful situations.
* Able to work independently.
* Able to stoop, bend, jump, twist, crouch, grip and carry heavy loads and maneuver quickly on level surfaces, as well as up and down stairs.
* Must be able to lift and carry up to 60 pounds.
* Must be able to push or pull up to 150 pounds.
* Able to respond to visual and aural cues.
* Able to speak, read and understand English.
* Able to see and also remember the specific details of incidents and persons.
* Must be able to make rational decisions when handling guests and employees.
* Ability to tolerate area's containing secondary smoke.
* Must be able to lift above the head occasionally.
* Must be able to make rational decisions when handling guests and employees.
* Ability to tolerate area's containing secondary smoke.
* Able to write legible to provide accurate report documentation.
Important Notice:
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Guest service is an intricate portion of all job positions on property. Because of this, you may also be asked to perform other duties or tasks in focus of truly great service. Must be available to work nights, weekends and overtime if required.
Licensing and Certification Required:
Employees may be required to obtain a Missouri Gaming Commission license. The initial license is paid for by the employee. All subsequent renewals for the license are paid by Harrah's North Kansas City.
$44k-56k yearly est. Auto-Apply 14d ago
Front Desk Agent
Ameristar Casino Hotel Kansas City 4.6
Kansas City, MO job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Operate hotel reservation system (LMS) and access computerized Casino Management
(CMS) tracking system with the use of the Revenue Management System (ARMS) to
make reservations for customers. Work with Marketing on special event reservations.
Greet hotel guests and perform check-in and check-out procedures
• Greet hotel guests.
• Communicate with Executive Hosts regarding hotel stays.
• Assist Marketing Dept. and Player Dept. in making reservations for special events,
gaming tournaments and parties.
• Assist Food & Beverage Dept. with reservations for food outlets.
• Access LMS, RMS, and CMS systems and be able to make informed decisions
regarding comped, discounted and full rate rooms for hotel guests.
• Possess knowledge of rates, room types, room availability, hotel policies and
procedures.
• Answer any questions guests may have regarding hotel, casino and community.
• Other duties as assigned by management.
Qualifications
• Must have ability to add, subtract, and audit accounts.
• Must be able to handle money accurately and follow established procedures.
• Able to operate the LMS, CMS, and RMS computer systems and read computer
screens.
• Type accurately on a computer keyboard.
• Possess knowledge of credit card transactions using electronic draft system.
• Must be able to obtain/maintain any necessary certifications and/or licenses as
required by local gaming regulations.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$26k-30k yearly est. 5d ago
Supervisor, Dual Rate, Table Games
Caesars Entertainment 3.8
Kansas City, KS job
$26.00 hr when supervising
Supervises the operation of one or more table games on an assigned shift while placing special emphasis on guest service, enhancing the guest experience, and engaging in service recovery. Monitors employee performance, ensuring adherence to various regulations and Company policy; issues or recommends discipline or recognition and Total Return awards as appropriate. Perpetuates employee motivation utilizing positive recognition and corrective coaching. In addition, ensures game integrity and provides security of departmental assets.
ESSENTIAL JOB FUNCTIONS:
Counsels, guides, coaches, evaluates, and instructs assigned personnel in the proper performance of their duties, using positive recognition and corrective coaching to motivate personnel.
Monitors and evaluates performance of assigned team of dealers and daily pit staff to ensure they are adhering to all applicable state and federal regulations, the requirements of their s, and Company policy and procedures.
Uses independent judgment to issue or recommend employee discipline when violations are observed, and to issue or recommend awards for exemplary employee performance.
Participate and provide recommendations in the hiring, performance evaluation, and termination processes.
Makes and changes assignments as business needs dictate based on assessment of the skill, experience, and temperament of dealers and other staff.
Prepares and coordinates the periodical performance review of assigned personnel.
Alerts Casino Manager to potential safety problems.
Maintains key security.
Displays a working knowledge of all table games, house rules, counting methods and procedures covering each game in an assigned area.
Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and escalates when appropriate.
Changes cards/dice. Opens and closes games.
Verifies fill slips, credit slips, and markers pertaining to games in the assigned area.
Settles disputes that arise from guests in the Table Games area, referring those at a pre-determined threshold or a certain degree of difficulty to Shift Manager.
Ensures dealers are delivering the highest quality of guest service.
Takes ownership and accountability of all table games overseen, lead team to provide excellent gaming experience for guests.
Handles and intervenes when problems or differences between Table Games employees and gaming guests arise and provides assistance, problem resolution and service recovery, if necessary.
Assures guest development by: 1) interacting with guests, 2) modeling interactive skills with guests and fellow employees.
Rates all guests. Promotes and creates Total Reward cards for new and existing patrons.
Knowledgeable of Title 31/BSA/Underage Gaming regulatory requirements.
Accurately maintains table game inventories and player win/losses.
Champions all Guest Service Programs and Service Standards adopted by the company and sets an example of these standards at all times when on shift.
Delivers and completes minimum required standards for all property initiatives, including Spotlights, Service Standards and Game Knowledge requirements.
Attends all mandatory meetings required by the company/department.
Understands and enforces all company policies and procedures.
Independently addresses other issues and concerns that arise.
May need to function as a table games dealer as needed
QUALIFICATIONS:
High School graduate or equivalent required. College degree preferred. Two - five years casino experience required, preferably in pit operations. Knowledge of multi-games is a plus. Knowledge of casino rules, regulations and procedures pertinent to pit operations is preferred. Must possess excellent leadership, customer relations, and communication skills. Must be able to read, write, speak and understand English. Must be willing to work any day of the week and any shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
To perform the essential functions of this position, employee must be able (with or without a reasonable accommodation) to: walk and stand for duration of shift. Must be able to work inside and continuously maneuver in and around the assigned tables in the Table Games Pit area during entire shift, with regular interval breaks. Must be able to respond calmly and handle customer demands in a fast- paced environment. Maintains a positive demeanor and enhances guest experiences. Responds to visual and aural cues. Must be able to memorize game rules and procedures. Must be able to quickly and accurately perform mathematical computations when determining winners and losers. Must be able to accurately balance chip bank at the beginning and end of shift. Must have excellent vision (including peripheral) to protect the games. Must be able to read, verify and sign appropriate documents relating to the game in a small area. Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust. Must be able to maintain regular attendance in work environment.
DIRECTLY SUPERVISES:
Tables Games Dealer
Acknowledgment
By signing below I agree and acknowledge that I understand that I am responsible for meeting the job descriptions expectations described above.
____________________________________________________________________________
$26 hourly Auto-Apply 47d ago
Hotel Supervisor
Ameristar Casino Hotel Kansas City 4.6
Kansas City, MO job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
• Supervise, train, evaluate work performance, and administer counseling for
staff members.
• Prepare the weekly work schedule and maintain time and attendance records.
• Respond quickly and accurately to guest inquiries regarding hotel procedures and
property information.
• Resolve customer complaints or disputes.
• Able to perform duties of a Hotel Clerk as needed.
• Possess knowledge of room rates, types, availability, hotel policies, and procedures.
• Utilize computer system for various front desk and office procedures.
• Maintain strict accountability of guest coupon books.
• Ensure departmental adherence to applicable company and regulatory policies.
• Other related projects and/or duties as assigned by management
Qualifications
• Three (3) years of experience as a front desk clerk. Supervisory experience
preferred.
• Able to use the company's software systems for hotel management, etc.
• Must have excellent customer service, communication, and interpersonal skills.
• Must be able to obtain/maintain any necessary certifications and/or licenses as
required by local gaming regulations.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$26k-34k yearly est. 7d ago
Dealer School
Ameristar Casino Hotel Kansas City 4.6
Kansas City, KS job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
• Qualified candidates will be able to attend a free two-week class session.
• Candidates are expected to attend dealer training school classes Monday through Friday and each class is 4-hours long. Afternoon and evening classes are available.
• These classes are non-paid.
Qualifications
• Must be at least 21 years of age.
• No experience is necessary.
• Must be able to pass a timed, basic math test.
• Must be able to obtain and maintain a Missouri Gaming License.
• Must be able to stand for extended periods of time and able to grasp, reach and
bend.
• Must be able to quickly and accurately perform basic mathematical functions and
calculate payouts mentally.
• Must be able to obtain/maintain any necessary certifications and/or licenses.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$24k-28k yearly est. 29d ago
Food Server
Ameristar Casino Hotel Kansas City 4.6
Kansas City, KS job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Greet and communicate with guests in a friendly, courteous manner.
Receive and process food and beverage orders from guests utilizing a
computerized guest check system.
Retrieves prepared orders from kitchen area and delivers to guests.
Carry and balance trays and/or push cart of food and beverages through
kitchen and dining room (approximately 20 to 30 pounds).
Maintain cleanliness of all areas of the dining room.
Present check to guest. Collects payment and/or deliver to cashier.
Qualifications
Six (6) months of food and beverage service experience preferred.
Must be able to stand and walk for majority of shift.
Must be able to lift and carry trays weighing approximately 40 pounds. Must
be able to communicate in English.
Utilize computer system for placing food and beverage orders and
processing payments.
Must have excellent customer service and communication skills.
Must be able to obtain/maintain any necessary licenses and/or
certifications
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$17k-22k yearly est. 19d ago
Chef de Cuisine
Ameristar Casino Hotel Kansas City 4.6
Kansas City, MO job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Coordinate and facilitate all food preparation, presentation, and service
procedures as directed by the Executive Chef. Monitor quality and quantity of
prepared food. Ensure proper rotation and utilization of stored food to prevent
waste. Monitor employee performance, provide instruction as needed, and
monitor staffing levels.
• Personally, and alongside kitchen staff, facilitate all food preparation,
presentation, and service procedures as directed by Executive Chef.
• Monitor quantity of prepared food and ensure that quality and quantity
standards are consistently satisfied.
• Ensure proper rotation and utilization of stored food to prevent waste.
• Oversees food preparation to ensure proper consistency, flavor,
presentation, and portion control.
• Monitors staffing levels, early out requests, and overtime.
• Monitors and ensures kitchen and storage areas are clean, sanitary, and
meet health and safety standards.
• Delegate work assignments to cooks and other kitchen staff.
• Monitor employee performance, instructs employees in the proper
performance of job duties, and administer disciplinary action.
• Requisition stock according to business needs/pars.
• Ensure that the kitchen, storage areas, and other related areas are kept
clean and free of safety hazards.
Qualifications
• One (1) year of experience in the same or similar position preferred.
• Must be able to stand and walk for majority of shift.
• Must be able to lift, carry, and maneuver up to 40 pounds.
• Other physical demands include but are not limited to grasping, reaching,
bending, lifting, and kneeling.
• Must have excellent communication skills.
• Must be able to obtain/maintain any necessary licenses and/or
certifications.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.