Receives and relays incoming and outgoing telephone calls for the facility. Provides directory information, transfer incoming calls as appropriate. Enters facility directory information into the computer database. Makes general and emergency announcements over the facilitys PA system. Handles the facility paging system and the beeper system.
Position Responsibilities:
Clinical / Technical Skills (40% of performance review)
* Operates an electronic switchboard to route incoming calls and to place outgoing calls.
* Able to place long distance calls and conference calls as needed.
* Provides directory information to internal and external inquirers.
* Maintains current listing of all facility telephone numbers and extensions. Updates the computer database as needed.
* Maintains current list of all cell phone numbers; makes additions or changes as needed.
* Maintains a daily list of all facility staff on-call, including home phone numbers and beeper numbers readily available.
* Knowledgeable of all departments and services available.
* Knowledgeable of emergency codes to be used over the PA system.
* Answers phone calls within 2-3 rings.
* Able to clearly and accurately make announcements over internal PA system
* Demonstrates proper customer service with every patient, staff member, vendor, and visitor
* Perform other duties as assigned.
Safety (15% of performance review)
* Strives to create a safe, healing environment for patients and family members
* Follows all safety rules while on the job.
* Reports near misses, as well as errors and accidents promptly.
* Corrects minor safety hazards.
* Communicates with peers and management regarding any hazards identified in the workplace.
* Attends all required safety programs and understands responsibilities related to general, department, and job specific safety.
* Participates in quality projects, as assigned, and supports quality initiatives.
* Supports and maintains a culture of safety and quality.
Teamwork (15% of performance review)
* Works well with others in a spirit of teamwork and cooperation.
* Responds willingly to colleagues and serves as an active part of the hospital team.
* Builds collaborative relationships with patients, families, staff, and physicians.
* The ability to retrieve, communicate, and present data and information both verbally and in writing as required
* Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word.
* Demonstrates adequate skills in all forms of communication.
* Adheres to the Standards of Behavior
Integrity (15% of performance review)
* Strives to always do the right thing for the patient, coworkers, and the hospital
* Adheres to established standards, policies, procedures, protocols, and laws.
* Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence.
* Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.
* Completes required trainings within defined time periods.
* Exemplifies professionalism through good attendance and positive attitude, at all times.
* Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws.
* Ensures proper documentation in all position activities, following federal and state guidelines.
Compassion (15% of performance review)
* Demonstrates accountability for ensuring the highest quality patient care for patients.
* Willingness to be accepting of those in need, and to extend a helping hand
* Desire to go above and beyond for others
* Understanding and accepting of cultural diversity and differences
$28k-32k yearly est. 10d ago
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Housekeeper
Sun Behavioral Health Group 3.5
Columbus, OH job
Responsible for ensuring the cleanliness of the facility to meet state regulations. Responds to requests for spot cleaning areas to ensure personal safety of staff and patients. The individual will need to complete position responsibilities by following established guidelines and protocols within the appropriate time frame and must be flexible with his/her work schedule.
Position Responsibilities:
Clinical / Technical Skills
(40% of performance review)
Performs routine cleaning of hospital areas, to include, but are not limited to: patient rooms, patient care units, offices, clinical areas, waiting areas, lobbies, lounges, rest rooms, corridors, elevators and stairways
Washes windows, walls, floors, beds, furniture upon patient discharge.
Applies clean linen on disinfected patient bed.
Utilizes the appropriate chemicals and supplies according to procedure.
Uses and maintains equipment properly.
Transports trash and hazardous waste to appropriate disposal area.
Replenishes supplies.
Reports any furniture, fixtures, building, equipment repairs required to supervisor.
Follows all infection prevention and control practices, including handwashing techniques, standard precautions and isolation precautions.
Maintains set quality standard when performing job duties.
Completes work assignments in a timely manner.
Perform other duties as required
Safety
(15% of performance review)
Strives to create a safe, healing environment for patients and family members
Follows all safety rules while on the job.
Reports near misses, as well as errors and accidents promptly.
Corrects minor safety hazards.
Communicates with peers and management regarding any hazards identified in the workplace.
Attends all required safety programs and understands responsibilities related to general, department, and job specific safety.
Participates in quality projects, as assigned, and supports quality initiatives.
Supports and maintains a culture of safety and quality.
Teamwork
(15% of performance review)
Works well with others in a spirit of teamwork and cooperation.
Responds willingly to colleagues and serves as an active part of the hospital team.
Builds collaborative relationships with patients, families, staff, and physicians.
The ability to retrieve, communicate, and present data and information both verbally and in writing as required
Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word.
Demonstrates adequate skills in all forms of communication.
Adheres to the Standards of Behavior
Integrity
(15% of performance review)
Strives to always do the right thing for the patient, coworkers, and the hospital
Adheres to established standards, policies, procedures, protocols, and laws.
Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence.
Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.
Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership
Exemplifies professionalism through good attendance and positive attitude, at all times.
Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws.
Ensures proper documentation in all position activities, following federal and state guidelines.
Compassion
(15% of performance review)
Demonstrates accountability for ensuring the highest quality patient care for patients.
Willingness to be accepting of those in need, and to extend a helping hand
Desire to go above and beyond for others
Understanding and accepting of cultural diversity and differences
Qualifications
Education
Required: High school diploma or GED. CPR and hospital-selected de-escalation technique certification.
Preferred: Some college
Maintains education and development appropriate for position
Experience
Required: Previous work experience
Preferred: One to three (1-3) months related experience and/or training
$29k-35k yearly est. 7d ago
Outpatient Driver
Sun Behavioral 3.5
Columbus, OH job
HOURS ARE MONDAY THRU FRIDAY 6a-9a and 2p-430p Transport clients to and from PHP/Outpatient program on a daily basis. Provides client transportation, maintains log of patient transportation, mileage and current patient information sheets. Position will also provide direct patient care, assisting with monitoring client interaction, assisting with groups & cafeteria/lunches, etc. Organizes workload in an efficient manner. Performs patient care duties with attention to detail, accuracy, safety and client comfort.
Position Responsibilities:
Clinical / Technical Skills (40% of performance review)
* Ability to operate a moving vehicle, while obeying local and state driving laws
* Ability to transport patients from the pick-up/drop-off locations to the hospital and back, while adhering to a strict schedule
* Perform regularly scheduled inspection checks on transportation vehicle before leaving hospital grounds.
* Transport vehicle to off-site locations for routine maintenance on company vehicle.
* Manage patient interactions during transportation between pick-up/drop-off locations and hospital
* Demonstrates good judgement during transportation of patients in situations of crisis.
* Communicates with supervisor to report incidents of concern upon return to hospital.
* Documents incidents of concern while interacting with patients following return to hospital.
* Maintains the cleanliness of the company vehicle following each use.
* Must report all moving violations before the end of the worked shift.
* Ability to present a positive image of the organization to members of the community.
* Maintain the maintenance logs for the van, and report any vehicle problems to department supervisor in a timely manner.
* Maintain cleanliness of soda and coffee machine in the Outpatient area.
* Manage meal transportation to the Outpatient area.
* Maintain Reception and locker logs (patient sign in sheets)
* Conduct contraband searches and wand upon arrival to Outpatient area.
* Assists in outpatient department while not performing transportation duties.
* Perform other duties as assigned.
Safety (15% of performance review)
* Strives to create a safe, healing environment for patients and family members
* Follows all safety rules while on the job.
* Reports near misses, as well as errors and accidents promptly.
* Corrects minor safety hazards.
* Communicates with peers and management regarding any hazards identified in the workplace.
* Attends all required safety programs and understands responsibilities related to general, department, and job specific safety.
* Participates in quality projects, as assigned, and supports quality initiatives.
* Supports and maintains a culture of safety and quality.
Teamwork (15% of performance review)
* Works well with others in a spirit of teamwork and cooperation.
* Responds willingly to colleagues and serves as an active part of the hospital team.
* Builds collaborative relationships with patients, families, staff, and physicians.
* The ability to retrieve, communicate, and present data and information both verbally and in writing as required
* Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word.
* Demonstrates adequate skills in all forms of communication.
* Adheres to the Standards of Behavior
Integrity (15% of performance review)
* Strives to always do the right thing for the patient, coworkers, and the hospital
* Adheres to established standards, policies, procedures, protocols, and laws.
* Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence.
* Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.
* Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership
* Exemplifies professionalism through good attendance and positive attitude, at all times.
* Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws.
* Ensures proper documentation in all position activities, following federal and state guidelines.
Compassion (15% of performance review)
* Demonstrates accountability for ensuring the highest quality patient care for patients.
* Willingness to be accepting of those in need, and to extend a helping hand
* Desire to go above and beyond for others
* Understanding and accepting of cultural diversity and differences
$29k-36k yearly est. 4d ago
Utilization Management Specialist I
Sun Behavioral 3.5
Columbus, OH job
Responsible for the coordination of case management strategies pursuant to the Case Management process. Assists and coordinates care of the patient from pre-hospitalization through discharges. Responsible for assisting with authorization of admissions to hospital. Processes retroactive reviews and appeals, copies needed documentation and writes retro/appeal letters for insurance companies to ensure coverage for patient admissions. Conducts follow up calls with insurance companies to ensure coverage for patient admissions. Participates in performance improvement activities. Attends 80% of staff meetings. Coordinates care for patient through communication with Physicians, Nurse Practitioners, Clinical Services, Nursing, Assessment and Referrals Department.
Position Responsibilities:
Clinical / Technical Skills (40% of performance review)
* Provides thorough documentation and timely updates regarding patient status on log sheets that are prepared for daily meetings concerning admissions, reviews and discharges; including case s with limited benefits, cases in peer review/denial and /or unplanned discharges
* Coordinates with managed care companies or other third-party payors regarding peer reviews, retrospective reviews and appeals. Document s and updates the denial log to reflect same.
* Consults Business Office and/or admission staff as needed to clarify data and ensure authorization processes are complete.
* Documents in HCS the results of admission and concurrent reviews.
* Stays informed about changes in Medicare and Medicaid.
* Ability to stage local laws, ordinances and practices governing involuntary hospitalization and ensure compliance with same.
* Reviews the quality of documentation for each level of care to ensure clinical effectiveness and appropriateness of treatment.
* Maintains an active involvement and awareness of all patient admissions, discharges and transfers to alternate levels of care. Oversees continuity of care for each level of care transition.
* Develops and maintains processes to minimize denials and communication of same to CFO and Business Office Director.
* Reports results of daily treatment team meetings all discharges and status of high-risk case such as limited benefits, peer reviews, denials or unplanned discharges.
* Timely retroactive reviews and appeals within current month
* Strong knowledge of external review organizations (i.e.: Medicare/Managed Care/Medicaid) with knowledge of payor resources and planning.
* Types and mails all correspondence in a timely manner.
* Answers the telephone in a polite manner, Communicates information to the appropriate staff.
* Interacts with patients/families in a professional manner. Provides explanations regarding statements, insurance coverage.
* Support discharge planning and utilization review when necessary
* Perform other duties as required
Safety (15% of performance review)
* Strives to create a safe, healing environment for patients and family members
* Follows all safety rules while on the job.
* Reports near misses, as well as errors and accidents promptly.
* Corrects minor safety hazards.
* Communicates with peers and management regarding any hazards identified in the workplace.
* Attends all required safety programs and understands responsibilities related to general, department, and job specific safety.
* Participates in quality projects, as assigned, and supports quality initiatives.
* Supports and maintains a culture of safety and quality.
Teamwork (15% of performance review)
* Works well with others in a spirit of teamwork and cooperation.
* Responds willingly to colleagues and serves as an active part of the hospital team.
* Builds collaborative relationships with patients, families, staff, and physicians.
* The ability to retrieve, communicate, and present data and information both verbally and in writing as required
* Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word.
* Demonstrates adequate skills in all forms of communication.
* Adheres to the Standards of Behavior
Integrity (15% of performance review)
* Strives to always do the right thing for the patient, coworkers, and the hospital
* Adheres to established standards, policies, procedures, protocols, and laws.
* Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence.
* Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.
* Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership
* Exemplifies professionalism through good attendance and positive attitude, at all times.
* Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws.
* Ensures proper documentation in all position activities, following federal and state guidelines.
Compassion (15% of performance review)
* Demonstrates accountability for ensuring the highest quality patient care for patients.
* Willingness to be accepting of those in need, and to extend a helping hand
* Desire to go above and beyond for others
* Understanding and accepting of cultural diversity and differences
$30k-36k yearly est. 32d ago
Mental Health Technician (MHT) Evenings
Sun Behavioral Health Group 3.5
Columbus, OH job
Provides direct and indirect patient care under the direction of a RN or LPN/LVN. Provides for the personal care and comfort of psychiatric patients. Provides a safe, clean environment. Participates in performance improvement and continuous quality improvement (CQI) activities.
Position Responsibilities:
Clinical / Technical Skills
(40% of performance review)
Performs and records patient vital signs, intake and output; notifies RN of any changes.
Continuously observes patients' behavior, mental status and activities, notifies RN of any changes or unusual occurrences.
Demonstrates the ability to identify behaviors that require intervention.
Escorts patients when leaving the unit for activities, meals, visitation, and scheduled tests.
Able to perform patient safety checks at scheduled times, documents appropriately.
Able to assist with restraint (physical hold) of a patient, placing a patient in seclusion under the direction of the RN and utilizing CPI techniques and adherence to policy and procedure.
Demonstrates the ability to set limits for patients and other de-escalation techniques.
Documentation meets current standards and policies.
Answers the telephone in a professional manner, directs calls appropriately, takes messages.
Operates equipment safely and correctly
Orients patients to the unit, takes admission vital signs and records on the Nursing Assessment Form and/or the EHR.
Participates in treatment team meetings. Communicates appropriately and clearly to the Nurse Manager, RNs therapists and physicians.
Perform 15-minute observation rounds and documents appropriately.
Assists in the orientation of new staff members.
Assists with therapeutic educational groups under the direction of the RN or Director of Clinical Services.
Responsible for one-on-one observation and constant visual observation for high-risk patients.
Responsible for assisting patients needing additional care related to medical needs.
Monitors patient's compliance with pre- and post- procedure instructions, including ECT instructions, under the supervision of the RN.
Provides general nursing care, i.e., transferring patients, assisting with ADLs, meals.
Performs other duties as assigned.
Safety
(15% of performance review)
Strives to create a safe, healing environment for patients and family members
Follows all safety rules while on the job.
Reports near misses, as well as errors and accidents promptly.
Corrects minor safety hazards.
Communicates with peers and management regarding any hazards identified in the workplace.
Attends all required safety programs and understands responsibilities related to general, department, and job specific safety.
Participates in quality projects, as assigned, and supports quality initiatives.
Supports and maintains a culture of safety and quality.
Teamwork
(15% of performance review)
Works well with others in a spirit of teamwork and cooperation.
Responds willingly to colleagues and serves as an active part of the hospital team.
Builds collaborative relationships with patients, families, staff, and physicians.
The ability to retrieve, communicate, and present data and information both verbally and in writing as required
Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word.
Demonstrates adequate skills in all forms of communication.
Adheres to the Standards of Behavior
Integrity
(15% of performance review)
Strives to always do the right thing for the patient, coworkers, and the hospital
Adheres to established standards, policies, procedures, protocols, and laws.
Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence.
Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.
Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership
Exemplifies professionalism through good attendance and positive attitude, at all times.
Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws.
Ensures proper documentation in all position activities, following federal and state guidelines.
Compassion
(15% of performance review)
Demonstrates accountability for ensuring the highest quality patient care for patients.
Willingness to be accepting of those in need, and to extend a helping hand
Desire to go above and beyond for others
Understanding and accepting of cultural diversity and differences
Qualifications
Education
Required: High school diploma or GED. CPR and hospital-selected de-escalation technique certification.
Preferred: Some college classes. Certified Nursing Assistant certification
Maintains education and development appropriate for position.
May substitute experience for education
Experience
Required: Previous experience in a healthcare setting
Preferred: One (1) year of experience as a behavioral health technician
May substitute education for experience
$31k-35k yearly est. 6d ago
Manager, Business Office
Sun Behavioral 3.5
Columbus, OH job
The Business Office Manager reports to the CFO and is responsible for financial data integrity and quality assurance. The goal of this position is to ensure high quality service for accuracy of information. Clinical / Technical Skills (40% of performance review)
* Daily Census Reconciliation: Running reports, balancing census and resolving error/variances to completion
* Outpatient charge entry-understanding contractual setup or relevant charge data, ensuring all outpatient charges fall within insurance guidelines/requirements and enter them into WellSky
* Monitors physician charges and resolve discrepancies timely
* Ensures patients that are underinsured and unfunded are connected to available resources and/or verify financial status, if meets SUN charity guidelines request and post charity adjustments post discharge
* Ensure single case agreements on OON payors have been initiated/completed and enter payment rate in WellSky to ensure claim drops appropriately.
* Ensures patients are properly admitted to the correct type of room; communicates inaccuracies to CFO, Intake and UM
* Verifies patients that are denied have been identified on the denial log. Update expected denied days and expected denied dollars
* Prepares denial log for AR meeting and EOM, works closely with UM to ensure data is accurate
* Audit/completes upfront collection log for usage, accuracy, and collection efforts weekly with additional review/completion by month end
* Audit admissions and communicates findings pertaining to insurance verification, financial counseling, and demographic accuracy
* Processes incoming mail in a timely manner according to established procedures
* Processes Business Office email timely and efficiently.
* Offers guidance to employees related to Point-of-Service collective activity
* Effectively utilizes and understands the departmental computer system to realize its optimal potential and to be able to evaluate and answer staff member questions regarding the mechanics of the system.
* Responsible for ensuring Efts are set up and depositing to the correct bank account.
* Responsible that check deposits are scanned to the bank timely and set up EFTs for all manual checks.
* Monitors insurance table in WellSky and request new Iplans, if appropriate
* Resolve/refund AR credit balances
* AR Analysis and report findings to the CFO
* Responsible to prepare end of month reports for CFO
* Performs other duties as assigned
Safety (15% of performance review)
* Strives to create a safe, healing environment for patients and family members
* Follows all safety rules while on the job.
* Reports near misses, as well as errors and accidents promptly.
* Corrects minor safety hazards.
* Communicates with peers and management regarding any hazards identified in the workplace.
* Attends all required safety programs and understands responsibilities related to general, department, and job specific safety.
* Participates in quality projects, as assigned, and supports quality initiatives.
Teamwork (15% of performance review)
* Works well with others in a spirit of teamwork and cooperation.
* Responds willingly to colleagues and serves as an active part of the hospital team.
* Builds collaborative relationships with patients, families, staff, and physicians.
* The ability to retrieve, communicate, and present data and information both verbally and in writing as required
* Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word.
* Demonstrates adequate skills in all forms of communication.
Integrity (15% of performance review)
* Strives to always do the right thing for the patient, coworkers, and the hospital
* Adheres to established standards, policies, procedures, protocols, and laws.
* Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence.
* Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.
* Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership
* Exemplifies professionalism through good attendance and positive attitude, at all times.
Compassion (15% of performance review)
* Demonstrates accountability for ensuring the highest quality patient care for patients.
* Willingness to be accepting of those in need, and to extend a helping hand
* Desire to go above and beyond for others
* Understanding and accepting of cultural diversity and differences
$47k-62k yearly est. 8d ago
(PT) Crisis Line Worker- Chicago ( Remote) Bi-lingual preferred
Aunt Marthas Health and Wellness Inc. 4.2
Remote or Olympia Fields, IL job
Aunt Martha's Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access, and delivering exceptional care inspired by a culture of innovation. We are taking a responsible approach to creating environments that allow us to do what we do best-provide healthcare and wellness.
This position reports to Chrysalis Consulting Group. Chrysalis Consulting Group is a for-profit company owned by Aunt Martha's Health & Wellness.
SUMMARY:
CARES is a 24-hour, 7-day-a-week, Medicaid-funded mental health crisis line for children, adolescents, and adult Illinois residents. The nature of the work associated with the Crisis Call Center is to provide resources to callers who are experiencing a suicidal, self-harming, aggressive, and/or psychotic episode and need therapeutic support.
Line Agents are responsible for taking incoming crisis calls, completing an initial clinical assessment, and determining the next level of service. The Line Agent is responsible for dispatching referrals in a timely manner, making subsequent follow-up calls as needed, and ensuring the quality and integrity of data entry.
ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:
Administration: Have the ability to multitask duties and systems, which include but are not limited to: answering crisis calls, completing initial clinical assessments, identifying outcomes and follow-up services, utilizing spreadsheets, and navigating computer-based data entry programs.
Communication: Effective and consistent written and verbal communication is required both internally and externally. Provide clear, accurate, and concise narratives concerning client behaviors that are reported to stakeholders and funders. Effective listening and strong verbal communication skills are also required.
Computer Operations: Line Agents are required to have the ability to proficiently view and enter data, properly open and close spreadsheets, folders, drives, and programs, minimize and maximize documents, open and close browsers, and develop a workflow to navigate between programs. Minimally type 40 wpm, understand keyboard functions, and have basic troubleshooting knowledge.
HIPAA: Adhere to HIPAA laws and regulations. Remote office space must meet HIPAA standards.
Quality Improvement: Participate in the agency's ongoing quality improvement efforts.
Other Functions: The Agency may assign different functions to the job at its discretion.
QUALIFICATION REQUIREMENTS: - Bilingual Preferred ( Spanish and English)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMPENSATION AND BENEFITS-
Health, Dental, and Vision Insurance
Hourly -$20.35
Part-time - 3 openings
Disability & Life Insurance
Paid Vacation, Sick Days, and Holidays
Retirement Plan
Employee Assistance Program
Tools and programs to help you get the most from your benefits
EDUCATION and/or EXPERIENCE:
Bachelor's degree in human services or related field with 1 year of prior experience in social services.
OTHER QUALIFICATIONS:
Weekday, weekend, morning, evening, and overnight work hours available based on business needs.
You must live in the Chicagoland Area- for this role
$20.4 hourly Auto-Apply 60d+ ago
House Supervisor Nights
Sun Behavioral 3.5
Columbus, OH job
Starting rate $46/hr plus shift differential Provides support and oversight to the evening/night shift and weekend shift and is able to make decisions in lieu of on-site administration. Clinical / Technical Skills (40% of performance review)
* Performs all duties identified under the Registered Nurse (RN) position.
* Supervises and leads the nursing team that includes RN, LPN/LVN and Mental Health Technicians in adhering to departmental policies and protocols.
* Assists the Chief Nursing Officer (CNO) with ensuring the nursing vacancies are covered from shift to shift and house wide, (managing FTEs).
* May be involved in interviewing potential candidates as well as providing training and education to new employees.
* Assists with ongoing training and education needs.
* May be part of hospital governance meetings, such as Performance Improvement or Safety Committees.
* Will assist with conducting performance appraisals, (90-day and annual), staff counselings and corrective action.
* Communicates with other nursing leadership members to obtain and keep supervisor shift report ongoing to keep nursing leadership informed of acuity, incidents etc.
* Collaborate with other departments such as Intake to ensure bed management functions are adequate and safe.
* May be required to review of incident reports and communicates to the CNO, that occur in the nursing department.
* Rounds through all open departments to ensure they are functioning without problems.
* Conducts hospital rounds on nights and weekend to ensure the hospital is secure and safe.
* Accountable for informing the CNO or administrator ON CALL of critical incidents.
* Perform other duties as required
Safety (15% of performance review)
* Strives to create a safe, healing environment for patients and family members
* Follows all safety rules while on the job.
* Reports near misses, as well as errors and accidents promptly.
* Corrects minor safety hazards.
* Communicates with peers and management regarding any hazards identified in the workplace.
* Attends all required safety programs and understands responsibilities related to general, department, and job specific safety.
* Participates in quality projects, as assigned, and supports quality initiatives.
* Supports and maintains a culture of safety and quality.
Teamwork (15% of performance review)
* Works well with others in a spirit of teamwork and cooperation.
* Responds willingly to colleagues and serves as an active part of the hospital team.
* Builds collaborative relationships with patients, families, staff, and physicians.
* The ability to retrieve, communicate, and present data and information both verbally and in writing as required
* Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word.
* Demonstrates adequate skills in all forms of communication.
* Adheres to the Standards of Behavior
Integrity (15% of performance review)
* Strives to always do the right thing for the patient, coworkers, and the hospital
* Adheres to established standards, policies, procedures, protocols, and laws.
* Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence.
* Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.
* Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership
* Exemplifies professionalism through good attendance and positive attitude, at all times.
* Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws.
* Ensures proper documentation in all position activities, following federal and state guidelines.
Compassion (15% of performance review)
* Demonstrates accountability for ensuring the highest quality patient care for patients.
* Willingness to be accepting of those in need, and to extend a helping hand
* Desire to go above and beyond for others
* Understanding and accepting of cultural diversity and differences
$30k-40k yearly est. 18d ago
Intake Clerk
Sun Behavioral Health Group 3.5
Columbus, OH job
Arranges for the efficient and orderly admission of inpatients, and outpatients to our Partial Hospitalization and Intensive outpatient programs. Ensures that the patient information is collected and that patients are aware of hospital policies and procedures. Interviews incoming patient or representatives and enters information required for admission into computer database. Distributes appropriate information to ancillary departments. Participates in performance improvement and continuous quality improvement (CQI) activities.
Position Responsibilities:
Clinical / Technical Skills
(40% of performance review)
Responsible for accepting admissions for hospital services.
Coordinating referrals and admissions from a physician's office, local Emergency Rooms and other community referrals and pre-admitting these patients.
Responsible for preregistering patients for scheduled admissions and outpatient programs and checking insurance eligibility.
Responsible for interviewing patients or their representative for obtaining personal information or verifying information already on file, including emergency numbers and insurance information.
Responsible for obtaining signatures on Conditions of Admission, all other admission forms/consent and initiating the advance directive process. Communicates with Nursing Services when no advance directive is available.
Responsible for starting Q15 checks on all patients.
Provides information to the patient/representative about the complaint process, patient rights, HIPAA and visiting hours. Distributes hospital specific literature.
Responsible for insuring that a patient's valuables are taken home by a family member or secured in the safe.
Communicates appropriately and clearly to supervisor, nurse managers, co-workers and physicians.
Consults other departments as appropriate to provide for an interdisciplinary approach to the patient's needs.
Responsible, when previous arrangements have been made or a co-payment is required, to work with Business off to collect such payments, record payment and forward to the Business Office staff.
Responsible for knowing hospital policies and being familiar with hospital services that are available.
Refers patient to the Business Office when financial arrangements need to be made.
Demonstrates an ability to be flexible, organized and function well in stressful situations.
Treats patients and their families with respect and dignity; ensures confidentiality of patients' records.
Maintain tracking of pending transfers and contact Telehealth Clinician within 15 min if there are at least two patients waiting for assessments.
Monitor on-site assessments that likely won't be able to be started in the next 15 minutes and then contact telehealth clinician for completion of assessment.
Understand the clinical collateral process (e.g. obtaining clinical for a transfer, responding to a fax request, etc.)
Perform other duties as assigned by Director.
Safety
(15% of performance review)
Strives to create a safe, healing environment for patients and family members
Follows all safety rules while on the job.
Reports “near misses”, as well as errors and accidents promptly.
Corrects minor safety hazards.
Communicates with peers and management regarding any hazards identified in the workplace.
Attends all required safety programs and understands responsibilities related to general, department, and job specific safety.
Participates in quality projects, as assigned, and supports quality initiatives.
Supports and maintains a culture of safety and quality.
Teamwork
(15% of performance review)
Works well with others in a spirit of teamwork and cooperation.
Responds willingly to colleagues and serves as an active part of the hospital team.
Builds collaborative relationships with patients, families, staff, and physicians.
The ability to retrieve, communicate, and present data and information both verbally and in writing as required
Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word.
Demonstrates adequate skills in all forms of communication.
Adheres to the Standards of Behavior
Integrity
(15% of performance review)
Strives to always do the right thing for the patient, coworkers, and the hospital
Adheres to established standards, policies, procedures, protocols, and laws.
Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence.
Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.
Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership
Exemplifies professionalism through good attendance and positive attitude, at all times.
Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws.
Ensures proper documentation in all position activities, following federal and state guidelines.
Compassion
(15% of performance review)
Demonstrates accountability for ensuring the highest quality patient care for patients.
Willingness to be accepting of those in need, and to extend a helping hand
Desire to go above and beyond for others
Understanding and accepting of cultural diversity and differences
Qualifications
Education
Required: High school diploma or GED. CPR and hospital-selected de-escalation technique certification.
Preferred: Associates' degree in Science
Maintains education and development appropriate for position.
Experience
Required: One year of experience in a behavioral health setting
$34k-38k yearly est. 2d ago
Psychologist In-Person/Hybrid Outpatient
Brattleboro Retreat 4.0
Remote or Brattleboro, VT job
As a member of the Anna Marsh Clinic team, psychotherapists;
Provide the best, high-quality psychotherapy for a broad range of clients in an outpatient setting.
Build a caseload of individual clients with opportunities to provide couples, family and group therapy based on training and interest.
Work independently and collaborate with a dynamic team of experienced Psychotherapists and Psychiatrists with a variety of backgrounds and treatment modalities.
Engage in regular Peer Consultation groups and have access to Clinical Supervision and in house Continuing Education as needed.
Flexible schedules Monday-Friday. Hybrid work possible with a combination of in person and remote. No on call, no weekends or evenings (after 6).
In addition to your core role as Psychotherapist within the Anna Marsh Clinic, you will have the opportunity to provide Didactic Training and Clinical Supervision within the Brattleboro Retreat's Psychology Intern training program. Psychological testing competence a bonus but not required.
Great Benefits
Medical, Dental and Vision
403(b) with employer match
Basic Life, Accident, Short term disability, long term disability coverage
Work/Life Balance
Paid Holidays
Generous Paid Time Off
Flexible Leave Policies
Employee Fitness Room
Highly Collaborative Clinical Colleagues
Continuing Ed./CEU Opportunities
Peer Consultation Groups
The Brattleboro Retreat is among the most respected psychiatric and addiction treatment hospitals in the northeast. We're also a place where staff can make a lasting impact on their patients' lives. People who are struggling with their mental health need compassionate Healthcare Workers
now more than ever
!
1. Ph.D. in Psychology. Must have a valid Vermont License and be licensed with 3rd party reimbursable approval.
2. At least three years of professional experience in mental health or human services preferably in an outpatient setting.
a. Cognitive: A minimum of 5 years experience in delivery of cognitive services or a formal Neuropsychology Post-Doctoral fellowship with a minimum of one year experience.
b. Forensic: A minimum of 5 years experience in delivery of forensic related psychological evaluation and services or a formal Forensic Post-Doctoral fellowship with a minimum of one year experience.
c. Eating Disorder: A minimum of 5 years experience in delivery of eating disorder related psychological evaluation and services or a formal Eating-Disorder Post-Doctoral fellowship with a minimum of one year experience.
Day
FTE 1/40 Hours
$102k-121k yearly est. Auto-Apply 60d+ ago
Psychiatrist (REMOTE)
Aunt Marthas Health and Wellness Inc. 4.2
Remote or Olympia Fields, IL job
Psychiatrist - Tele-Medicine (REMOTE)
Compensation: $250,000 - $280,000 (employed) OR $170/hour (independent contractor) Schedule: Full-time; flexible scheduling with productivity goals
About Us
Aunt Martha's Health & Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access, and delivering exceptional care inspired by a culture of innovation. We are taking a responsible approach to creating environments that allow us to do what we do best - provide healthcare and wellness.
Position Summary
We are seeking a Board-Certified (or Board-Eligible) Psychiatrist to provide high-quality tele-psychiatric services. This position supports primary care and behavioral health providers by delivering comprehensive psychiatric care for adults, children, and adolescents. The Psychiatrist plays a key role in assessment, diagnosis, treatment, and coordination of care to improve outcomes for patients with behavioral health conditions.
Key Responsibilities
Provide continuous, comprehensive psychiatric treatment for adults, children, and adolescents via tele-health in accordance with evidence-based guidelines.
Review and document patient histories; assess behavioral health conditions for individuals and families.
Administer and interpret validated screening tools (PHQ-2, PHQ-9, GAD-7, Vanderbilt, etc.) to establish care baselines and monitor progress.
Collaborate with care teams (care managers, medical providers, therapists) to adjust treatment plans for patients not progressing.
Order and interpret diagnostic tests as clinically appropriate.
Diagnose, prescribe medications, and refer patients to other treatment options including therapy or hospitalization when needed.
Educate patients and families on behavioral health conditions, treatments, and available care team supports.
Prepare accurate medical records, clinical reports, and correspondence.
Support quality improvement initiatives and participate in staff meetings and trainings.
Meet or exceed productivity goals (2.7+ encounters per day/week).
Complete all required Core Curriculum training and continuing education.
Perform other duties as assigned.
Qualifications
Doctorate of Medicine (MD/DO) from an accredited institution.
Completion of an accredited Psychiatry residency program.
Board Certification (or eligibility) in Psychiatry with ongoing maintenance of certification.
Active, unrestricted Illinois medical license and DEA registration.
Current CPR certification.
Demonstrated experience in assessment, diagnosis, and treatment of diverse mental health conditions.
Fluency in Spanish preferred.
Other Requirements
Current driver's license and auto insurance.
Ability to maintain compliance with CME and professional development requirements.
Benefits (Employed Positions)
Aunt Martha's offers a comprehensive benefits package to support the health and well-being of our employees, including:
Medical, Dental, and Vision insurance
Life Insurance
403(b) Retirement Plan with employer match
Time Off & Holidays
Employee Assistance Program (EAP)
Continuing Medical Education (CME) support
Professional development and training opportunities
Why Join Us?
At Aunt Martha's, you'll be part of a mission-driven organization that values equity, innovation, and community impact. As a Psychiatrist, you will play a vital role in expanding access to mental health care and improving outcomes for patients and families across Illinois.
$250k-280k yearly Auto-Apply 60d+ ago
Intake Coordinator RN or Social Worker
Sun Behavioral 3.5
Columbus, OH job
Receives inquiry calls and assists the caller with scheduling a face-to-face assessment or provide triage to the appropriate community referral based on patient need. Assesses or ensures necessary assessment by a licensed, qualified mental health professional for patients who present for assessment. Upon assessment of the patient, coordinates with the physician to ensure appropriate treatment is provided either at the hospital or another appropriate provider in the community. Ensures appropriate screening of medical and behavioral emergency conditions. Completes all administrative processes of the admission for treatment including, as appropriate, the initial authorization of care with the insurance company/third-party payor.
Position Responsibilities:
Clinical / Technical Skills (40% of performance review)
* Demonstrates excellent phone skills including inquiry calls, explanation of assessment processes, scheduling appointments and successful closure of a call while avoiding phone therapy.
* States the procedure for managing a crisis call and identifies when to activate EMS services. Identifies safety and risk of each call.
* Documents all inquiry calls, completely and legibly, to include all applicable information on Call Worksheet.
* Makes appropriate referrals to community resources if not scheduling an assessment
* States the process and reasoning for all follow up calls either to confirm an assessment, inquire about no-show status, or rescheduling an assessment to include documentation reflecting same.
* Enters all inquiry calls into HCS with all data needed to further action or follow up
* Shows competency and understanding of the review of the medical screen; as appropriate, notifies the RN for additional review and action.
* States the working definition and procedure for managing medically and psychiatric emergencies according to EMTALA guidelines as well as hospital policies.
* Identifies and triages emergent patients and prioritizes care based on same.
* Completes the clinical screening and assessment tool (PASP) with concise, clear, and legible documentation.
* As applicable, identifies the need for additional screening for substance use, nutrition needs, functional needs, and abuse for children/adolescents, school and development screening.
* Demonstrates understanding of admission criteria for inpatient, partial hospitalization, intensive outpatient hospitalization and outpatient levels of care.
* Documents any special needs related to spiritual or cultural needs.
* Demonstrates a working knowledge of community mental health and substance use programs/referral to be offered for all patients not at imminent risk nor requiring services at a higher level of care as provided at the hospital.
* By demonstrating competency and thorough clinical understanding, ensures that each patient is seen by a physician or has had a consult by a physician to obtain treatment recommendations and disposition.
* Upon admission to a treatment program within the hospital, notifies the unit staff of the patients level of acuity, chief compliant and history of illness leading to admission, medical concerns and attending physician.
* Evidences understanding of all hospital required paperwork for admission and completion of admission packets for each department as applicable.
* Knowledge of state local laws, ordinances and practices governing involuntary hospitalization and ensure compliance with same.
* Ensure correct information on EMTALA log to include all timelines and no blanks in documentation.
* Understands the ability to accurately maintain the bed board reconciliation for patient placement upon admission.
* Demonstrates understanding of utilization review process to include treatment criteria and precertification payor to obtain initial authorization of care and document same with pass to the Utilization Management team for concurrent reviews.
* As applicable, contracts the managed care organization or third-party
* Demonstrates an ability to be flexible, organized and function well in stressful situations.
* Treats patients and their families with respect and dignity, ensures confidentiality of patients records.
* Interacts professionally with patient/family and provides explanations and verbal reassurance as necessary.
* Ensures that documentation meets current standards and policies.
* Answers the telephone in a polite manner and communicates information to the appropriate staff/family member.
* Individuals with a Registered Nurse license:
* Enter orders into HCS for admission and other orders as needed. This includes the follow up documentation required for PRN medication and first dose monitoring
* Knowledgeable of medications, including psychotropic drugs, and their correct administration based on the age of the patient and their clinical condition as demonstrated by observation of education completed with the patient/family members
* Conducts nurse to nurse report.
* Perform other duties as required
Safety (15% of performance review)
* Strives to create a safe, healing environment for patients and family members
* Follows all safety rules while on the job.
* Reports near misses, as well as errors and accidents promptly.
* Corrects minor safety hazards.
* Communicates with peers and management regarding any hazards identified in the workplace.
* Attends all required safety programs and understands responsibilities related to general, department, and job specific safety.
* Participates in quality projects, as assigned, and supports quality initiatives.
* Supports and maintains a culture of safety and quality.
Teamwork (15% of performance review)
* Works well with others in a spirit of teamwork and cooperation.
* Responds willingly to colleagues and serves as an active part of the hospital team.
* Builds collaborative relationships with patients, families, staff, and physicians.
* The ability to retrieve, communicate, and present data and information both verbally and in writing as required
* Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word.
* Demonstrates adequate skills in all forms of communication.
* Adheres to the Standards of Behavior
Integrity (15% of performance review)
* Strives to always do the right thing for the patient, coworkers, and the hospital
* Adheres to established standards, policies, procedures, protocols, and laws.
* Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence.
* Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.
* Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership
* Exemplifies professionalism through good attendance and positive attitude, at all times.
* Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws.
* Ensures proper documentation in all position activities, following federal and state guidelines.
Compassion (15% of performance review)
* Demonstrates accountability for ensuring the highest quality patient care for patients.
* Willingness to be accepting of those in need, and to extend a helping hand
* Desire to go above and beyond for others
* Understanding and accepting of cultural diversity and differences
$29k-34k yearly est. 18d ago
Director of Patient Financial Services (Remote)
Discovery Behavioral Health 4.1
Remote or Irvine, CA job
The Director of Patient Financial Services will lead the patient access function for Discovery Behavioral Health (DBH), ensuring efficient, compliant, and patient-centered operations. This role oversees all aspects of patient access, including insurance verification, financial clearance, front-end revenue cycle processes, and vendor relationships. Additionally, the Director will oversee two key teams: the Verification of Benefits (VOB) Team and the Financial Coordinator (FC) Team, ensuring their activities are coordinated, efficient, and aligned with DBH's operational goals. The Director of Admissions Financial Ops will evaluate, select, and manage vendor partnerships to support operational excellence and optimize patient access workflows while providing strategic direction and operational oversight to the VOB and FC teams. The ideal candidate will have extensive knowledge of healthcare regulations, payer guidelines, vendor management, and best practices in patient access and revenue cycle management. This individual will demonstrate strong leadership, analytical, and communication skills while ensuring the VOB and FC teams deliver high-quality, patient-focused service in alignment with DBH's organizational objectives.
Essential Job Functions:
* Leadership and Management
* Provide strategic direction and operational oversight for all patient access functions, ensuring efficient workflows and staff alignment.
* Foster a culture of accountability, collaboration, and continuous improvement within patient access teams.
* Vendor Selection and Management
* Identify and evaluate vendors to support patient access operations, including software solutions, third-party verification services, and merchant services.
* Serve as the primary liaison between DBH and vendors, addressing issues, facilitating collaboration, and ensuring optimal utilization of vendor services.
* Process Improvement
* Identify and implement opportunities for workflow redesign and efficiency improvements across patient access processes.
* Utilize data analytics to monitor key performance indicators (KPIs), identify trends, and develop actionable recommendations.
* Collaboration and Communication
* Partner with the Vice President of Revenue Cycle and other functional leaders to optimize patient access and front-end revenue cycle processes.
* Proactively communicate updates, challenges, and progress to stakeholders, fostering alignment and shared accountability.
* Training and Development
* Develop and deliver training programs for patient access staff to ensure a thorough understanding of compliance, systems, and best practices.
* Mentor and develop team members to promote professional growth and retention.
* Data Analysis and Reporting
* Analyze performance data to support decision-making, process improvements, and revenue optimization efforts.
* Prepare reports and dashboards to communicate performance metrics to leadership.
* Program/Project Management
* Demonstrates high accountability and responsibility for projects and programs from inception through completion/implementation; manages resource planning and awareness to ensure maximized output, reduced waste and exceptional results.
Knowledge, Education, & Experience:
To perform this role successfully, an individual must possess the following qualifications:
* Bachelor's degree in Healthcare Administration, Business Administration, or related field; Master's degree preferred.
* Minimum of 5 years of progressive management experience in patient access or healthcare revenue cycle management.
* Proven experience in vendor evaluation, selection, and relationship management.
* In-depth understanding of healthcare billing, insurance eligibility, payer guidelines, and compliance requirements.
* Exceptional analytical skills with the ability to interpret data, identify trends, and drive performance improvements.
* Outstanding leadership and interpersonal skills, with a proven ability to collaborate and influence at all organizational levels.
* Proficient in healthcare systems and applications, including patient access software and data analytics tools.
$185k-256k yearly est. 18d ago
Utilization Management Specialist I
Sun Behavioral Health Group 3.5
Columbus, OH job
Responsible for the coordination of case management strategies pursuant to the Case Management process. Assists and coordinates care of the patient from pre-hospitalization through discharges. Responsible for assisting with authorization of admissions to hospital. Processes retroactive reviews and appeals, copies needed documentation and writes retro/appeal letters for insurance companies to ensure coverage for patient admissions. Conducts follow up calls with insurance companies to ensure coverage for patient admissions. Participates in performance improvement activities. Attends 80% of staff meetings. Coordinates care for patient through communication with Physicians, Nurse Practitioners, Clinical Services, Nursing, Assessment and Referrals Department.
Position Responsibilities:
Clinical / Technical Skills
(40% of performance review)
Provides thorough documentation and timely updates regarding patient status on log sheets that are prepared for daily meetings concerning admissions, reviews and discharges; including case s with limited benefits, cases in peer review/denial and /or unplanned discharges
Coordinates with managed care companies or other third-party payors regarding peer reviews, retrospective reviews and appeals. Document s and updates the denial log to reflect same.
Consults Business Office and/or admission staff as needed to clarify data and ensure authorization processes are complete.
Documents in HCS the results of admission and concurrent reviews.
Stays informed about changes in Medicare and Medicaid.
Ability to stage local laws, ordinances and practices governing involuntary hospitalization and ensure compliance with same.
Reviews the quality of documentation for each level of care to ensure clinical effectiveness and appropriateness of treatment.
Maintains an active involvement and awareness of all patient admissions, discharges and transfers to alternate levels of care. Oversees continuity of care for each level of care transition.
Develops and maintains processes to minimize denials and communication of same to CFO and Business Office Director.
Reports results of daily treatment team meetings all discharges and status of high-risk case such as limited benefits, peer reviews, denials or unplanned discharges.
Timely retroactive reviews and appeals within current month
Strong knowledge of external review organizations (i.e.: Medicare/Managed Care/Medicaid) with knowledge of payor resources and planning.
Types and mails all correspondence in a timely manner.
Answers the telephone in a polite manner, Communicates information to the appropriate staff.
Interacts with patients/families in a professional manner. Provides explanations regarding statements, insurance coverage.
Support discharge planning and utilization review when necessary
Perform other duties as required
Safety
(15% of performance review)
Strives to create a safe, healing environment for patients and family members
Follows all safety rules while on the job.
Reports near misses, as well as errors and accidents promptly.
Corrects minor safety hazards.
Communicates with peers and management regarding any hazards identified in the workplace.
Attends all required safety programs and understands responsibilities related to general, department, and job specific safety.
Participates in quality projects, as assigned, and supports quality initiatives.
Supports and maintains a culture of safety and quality.
Teamwork
(15% of performance review)
Works well with others in a spirit of teamwork and cooperation.
Responds willingly to colleagues and serves as an active part of the hospital team.
Builds collaborative relationships with patients, families, staff, and physicians.
The ability to retrieve, communicate, and present data and information both verbally and in writing as required
Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word.
Demonstrates adequate skills in all forms of communication.
Adheres to the Standards of Behavior
Integrity
(15% of performance review)
Strives to always do the right thing for the patient, coworkers, and the hospital
Adheres to established standards, policies, procedures, protocols, and laws.
Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence.
Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.
Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership
Exemplifies professionalism through good attendance and positive attitude, at all times.
Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws.
Ensures proper documentation in all position activities, following federal and state guidelines.
Compassion
(15% of performance review)
Demonstrates accountability for ensuring the highest quality patient care for patients.
Willingness to be accepting of those in need, and to extend a helping hand
Desire to go above and beyond for others
Understanding and accepting of cultural diversity and differences
Qualifications
Education
Required: High school diploma or GED. CPR and hospital-selected de-escalation technique certification.
Preferred: Associates or Bachelors degree.
Maintains education and development appropriate for position.
May substitute experience for education
Experience
Required: One year of experience in a behavioral healthcare setting.
Preferred: Previous experience in a Utilization Management department or as a Mental Health Tech
May substitute education for experience
$36k-49k yearly est. 6d ago
Remote Therapist-- LCSW- LCPC
Aunt Martha's Health & Wellness 4.2
Remote or Park Forest, IL job
About Aunt Martha's At Aunt Martha's Health and Wellness, we are committed to supporting the well-being of our communities through equitable access to care and innovation in service delivery. We strive to create safe, supportive environments where our teams can thrive and continue providing high-quality healthcare and wellness services.
Remote Therapist (LCSW or LCPC) -
Location: Fully Remote (Illinois Residents Only)
Openings- 3
Schedule: Full-Time
Compensation: $70,000-$75,000 + $5,000 Sign-On Bonus (Full-Time Only)
We are hiring Remote Therapist (s) to join our Behavioral Health Centers. In this role, you'll support youth and families by providing individual and group therapy sessions in a fully remote setting, collaborating with integrated care teams, and engaging with the community to promote behavioral health services.
Why Should You Join Aunt Martha's Team?
Working at Aunt Martha's is not just a job…but a career with a purpose, where you will help to reimagine how we can provide life-changing support to our communities. We also offer competitive compensation and a comprehensive benefit program:
* Tuition Scholarship/CEU/Federal Loan Support Eligibility
* Integrated Care Team Model
* Career Pathing Opportunities
* Work remotely
This person will follow the directives of the Behavioral Health Clinical Manager in all areas of behavioral health management, implementation, and productivity, providing therapy remotely using approved Electronic Health Record (EHR) telehealth software to care for patients.
This position is Remote and requires high-speed internet and office space where services can be conducted in a confidential and therapeutically appropriate setting.
Responsibilities include, but are not limited to: providing individual counseling sessions, reviewing productivity, assisting staff/psychiatrists in meeting productivity expectations, reviewing paperwork, promoting behavioral health services to the community, and working with human service providers. This position will have access to privileged information, and confidentiality must be maintained at all times.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Provide remote individual counseling sessions using the approved EHR telehealth software platform.
* Conduct screenings, assessments, create individualized treatment plans, monitor patient progress, maintain detailed records, collaborate with other professionals, and ensure strict client confidentiality.
* Deliver services that meet HRSA and Joint Commission quality metrics and standards.
* Work with assigned staff to ensure all clients are checked in as part of the billing process.
* Review weekly productivity reports to determine performance gaps and make improvement plans, as needed.
* Provide the supervisor with written and verbal reports on identified performance gaps on a regular basis.
* Assist in marketing behavioral health services to the community.
* Must be willing to work some nights, and one weekend a month, or when special events and/or presentations are scheduled.
* Attend all scheduled meetings.
* All other duties as assigned.
SUPERVISORY RESPONSIBILITIES
This position may require supervising interns.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND/OR EXPERIENCE
* Master's in Social Work and/or Counseling, or Clinical Psychology
* Must be able to provide documentation of being a Licensed Clinical Social Worker (LCSW) and/or Licensed Clinical Professional Counselor (LCPC)
* Excellent written and verbal communication skills.
* Computer literacy and the ability to utilize various software programs.
* Clean driving record.
* Ability to arrive on time via own transportation.
* Must be able to accept and incorporate constructive feedback, be flexible in scheduling, and have concern for youth with a strong desire to work in the human service arena.
BENEFITS
* Health, Dental, Vision Insurance
* Disability & Life Insurance
* Paid Vacation/Sick Days/Holidays
* Retirement Plan
* Employee Assistance Program
* Discounts on services like cell phones, restaurants, and more
Aunt Martha's is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$70k-75k yearly 38d ago
VP of Sales (Remote)
Discovery Behavioral Health 4.1
Remote or Irvine, CA job
The Vice President of Sales is responsible for maintaining appropriate census occupancy of all programs in the Discovery Behavioral Health portfolio. This is accomplished by managing and supporting the Discovery Behavioral Health Clinical Outreach teams nationwide.
Essential Job Functions:
Develops an overarching multi-channel strategic sales plan for DBH encompassing all of its product offerings and markets.
Develops operations strategy for national/key accounts. Manages team to grow revenue through maintenance of current accounts and development of new or expanded business relationships
Oversees the implementation of the annual sales plan to achieve annual revenue growth goals.
Makes direct sales calls for key accounts.
Directly manages regional directors of outreach with routine meetings and calls
Develops along with team a Monthly Operating Report (MOR) and presents along with SVP to Operations team
Provides direct supervision and coaching to staff. Trains and encourages professional development and best practices in sales and customer support services. Ensures that account services team maintains customer relationship tracking information to monitor leads at various stages of the sales cycle
Cultivates existing relationships to expand utilization of DBH care continuum.
Routinely assesses client satisfaction with DBH service offerings.
Reviews and works with marketing on the creation and development of sales collateral and presentation materials.
Sets performance objectives for staff and monitors performance against goals; and conducts performance evaluations. Tracks performance statistics by individual team member and for overall department performance goals.
Develops and maintains annual budgets to support key outreach initiatives. Researches and identifies new opportunities for revenue expansion.
Represents Discovery as needed at regional and national conferences.
Manages a team to grow revenue through maintenance of current accounts and development of new or expanded relationships. Oversees the implementation of the annual sales plan to achieve annual revenue and product growth goals.
Knowledge, Education, & Experience:
Required: This position requires the following educational and/or job experience.
Bachelor's Degree or equivalent work experience.
At least eight (8) years of relevant experience, preferably in addiction treatment or behavioral health.
Experience in developing B/B and B/C plans and strategies to create growth.
Preferred: This position prefers the following educational and/or job experience.
Master's degree in marketing, communications, business-related field, or behavioral sciences or equivalent work experience.
Prior work experience in non-profit and/or healthcare industries.
Extensive knowledge of and experience with addiction treatment and recovery and behavioral health.
Arbitration Agreement:
As a condition of employment, all candidates must agree to and sign a pre-employment arbitration agreement. This agreement requires that any disputes arising out of or related to employment with Discovery Practice Management will be resolved through binding arbitration rather than through litigation in court.
$151k-218k yearly est. 6d ago
Outpatient Nurse Practitioner
Sun Behavioral 3.5
Columbus, OH job
Provides psychiatric and/or medical services to assigned patients Clinical / Technical Skills (40% of performance review) * Demonstrates ability to provide quality patient care in a supportive and empathetic manner to ensure a safe environment.
* Demonstrates ability to complete the psychiatric evaluation and/or History and Physicals and continued consult on medical issues and/or psychiatric needs, on all assigned patients. Psychiatric Evaluations must be completed within 24 hours of admission, and all History and Physical exams must be completed within 24 hours, as well as any other documentation.
* Demonstrated ability to document all patient consultations in progress/EMR notes.
* Demonstrates ability to complete documentation and maintain compliance with the policies and procedures.
* Demonstrates ability to work collaboratively with the patient and treatment team to determine the best course of treatment and establish that course/interventions on the treatment plan. Attends treatment team for patients as scheduled and contributes to the plan of care for assigned patients.
* Demonstrates ability to oversee medication regimens, needs for patients and prescribe medication appropriate to the patient within the needs of the patient, while considering past history, co-morbidities and contraindications.
* Demonstrates ability to plan care for the patient by review of all non-psychiatric medical orders and/or psychiatric orders and prescriptions and consults with the attending psychiatrist and/or medical physician as needed.
* Demonstrates ability to communicate risks, benefits and side effects of psychiatric medication to patients and documents such education in progress notes/EMR.
* Perform other duties as assigned.
Safety (15% of performance review)
* Strives to create a safe, healing environment for patients and family members
* Follows all safety rules while on the job.
* Reports near misses, as well as errors and accidents promptly.
* Corrects minor safety hazards.
* Communicates with peers and management regarding any hazards identified in the workplace.
* Attends all required safety programs and understands responsibilities related to general, department, and job specific safety.
* Participates in quality projects, as assigned, and supports quality initiatives.
* Supports and maintains a culture of safety and quality.
Teamwork (15% of performance review)
* Works well with others in a spirit of teamwork and cooperation.
* Responds willingly to colleagues and serves as an active part of the hospital team.
* Builds collaborative relationships with patients, families, staff, and physicians.
* The ability to retrieve, communicate, and present data and information both verbally and in writing as required
* Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word.
* Demonstrates adequate skills in all forms of communication.
* Adheres to the Standards of Behavior
Integrity (15% of performance review)
* Strives to always do the right thing for the patient, coworkers, and the hospital
* Adheres to established standards, policies, procedures, protocols, and laws.
* Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence.
* Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.
* Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership
* Exemplifies professionalism through good attendance and positive attitude, at all times.
* Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws.
* Ensures proper documentation in all position activities, following federal and state guidelines.
Compassion (15% of performance review)
* Demonstrates accountability for ensuring the highest quality patient care for patients.
* Willingness to be accepting of those in need, and to extend a helping hand
* Desire to go above and beyond for others
* Understanding and accepting of cultural diversity and differences
$98k-124k yearly est. 2d ago
Therapist Program Senior In Person/Hybrid Outpatient
Brattleboro Retreat 4.0
Remote or Brattleboro, VT job
As a member of the Anna Marsh Clinic team, psychotherapists;
Provide the best, high-quality psychotherapy for a broad range of clients in an outpatient setting.
Build a caseload of individual clients with opportunities to provide couples, family and group therapy based on training and interest.
Work independently and collaborate with a dynamic team of experienced Psychotherapists and Psychiatrists with a variety of backgrounds and treatment modalities.
Engage in regular Peer Consultation groups and have access to Clinical Supervision and in house Continuing Education as needed.
Flexible schedules Monday-Friday. Hybrid work possible with a combination of in person and remote. No on call, no weekends or evenings (after 6).
Great Benefits
Medical, Dental and Vision
403(b) with employer match
Basic Life, Accident, Short term disability, long term disability coverage
Work/Life Balance
Paid Holidays
Generous Paid Time Off
Flexible Leave Policies
Employee Fitness Room
In-person, remote or hybrid
The Brattleboro Retreat is among the most respected psychiatric and addiction treatment hospitals in the northeast. We're also a place where staff can make a lasting impact on their patients' lives. People who are struggling with their mental health need compassionate Healthcare Workers
now more than ever
!
Highly Collaborative Clinical Colleagues
Continuing Ed./CEU Opportunities
Peer Consultation Groups
QUALIFICATIONS:
1. Master's degree in a mental health discipline. MSW preferred. Must be licensed with 3rd party reimbursable approval.
2. At least three years of professional experience in mental health or human services preferably in an outpatient setting.
3. At least three years of experience providing direct clinical care as a psychotherapist.
Day
FTE 0.8/32 Hours
$56k-67k yearly est. Auto-Apply 60d+ ago
Insurance Claims Collections Specialist (Remote)
Discovery Behavioral Health 4.1
Remote job
Responsibilities include, but are not limited to, effective communication and coordination with Insurance companies and clients to obtain the maximum benefits for our clients. You will establish relationships with insurance carriers and obtain accurate, detailed insurance benefit information by phone and via the internet. Claim follow up will be conducted weekly, ensuring that accurate payments are received in a timely manner. Good verbal and written communication are required. Record keeping must be accurate and thorough. Flexibility with schedule so you can meet critical deadlines as established.
Essential Job Functions:
* Review data on insurance policies to ensure accurate claim processing and payment.
* Accurately utilize the billing system.
* Create and submit claims if needed.
* Ensure corrected claims are submitted in a timely manner if needed.
* Follow-up with claims on a weekly basis, ensuring claims are received in a timely manner
* Prepare materials for submission to insurance companies as requested.
* Ensure unprocessed claims are followed up on timely.
* Develop and submit appeals, including supporting documentation as needed.
* Contact clients to collect on outstanding account balances. Process and send statements as needed.
* Maintain accurate and thorough records.
Knowledge, Education, & Experience:
* Basic understanding of insurance terminology (out-of-network benefit s vs. in-network benefits, as well as coinsurance, co-pays, and deductibles), in addition to general billing practices.
* Coding/Billing Certificate from an accredited institute or school preferred.
* 1-year minimum healthcare experience with billing or insurance verification required.
$33k-41k yearly est. 27d ago
Out-Patient Therapist
Transitional Therapeutic Services 3.5
Remote or Henderson, NC job
Benefits:
Flexible schedule
Opportunity for advancement
Training & development
About Us: “Don't allow your stumbling blocks to stop you….use them as stepping stones to promote you to the next level.” Transitional Therapeutic Services (TTS) is dedicated to providing compassionate and effective mental health services that empower individuals to lead healthier, more fulfilling lives. We are looking for a committed Outpatient Therapist to join our team and contribute to the well-being of our diverse clientele.
Position Summary:
We are seeking a skilled and empathetic Outpatient Therapist who is passionate about delivering high-quality mental health services. The ideal candidate will be experienced in various therapeutic modalities and adaptable to meet the unique needs of clients of all ages.
As an OPT Therapist at TTS, you will provide evidence-based therapy, develop personalized treatment plans, and utilize a broad range of therapeutic approaches, including cognitive behavioral therapy, psychotherapy, and behavioral therapy.
Key Responsibilities:
Conduct individual therapy sessions utilizing evidence-based practices.
Develop and implement personalized treatment plans tailored to each client's needs.
Provide counseling services to individuals across all age populations.
Apply a variety of therapeutic approaches, including:
Cognitive Behavioral Therapy (CBT)
Psychotherapy
Behavioral Therapy
Play Therapy
Trauma-focused Therapy
Manage client behavior using effective behavior management strategies.
Conduct comprehensive assessments and maintain accurate documentation.
Collaborate with other mental health professionals to ensure holistic client care.
Maintain confidentiality and ethical standards in line with state regulations and TTS policies.
Qualifications:
Master's degree in Counseling and/or Social Work Licensure as a Therapist or Counselor in North Carolina (LCSW/LCSW-A, LMFT/LMFT-A, LMCHC/LMCHC-A, LCAS/LCAS-A)
Strong interpersonal skills and the ability to build rapport with diverse client populations.
Excellent communication, organizational, and documentation skills.
Why Join TTS?
Impactful Work: Make a meaningful difference in the lives of individuals seeking mental health support.
Diverse Clientele: Our organization provides a wide range of services catering to both adults and children, offering employees the opportunity to gain experience across multiple areas of care.
Flexible Schedule: We recognize the importance of work-life balance and offer flexible scheduling arrangements to accommodate diverse professional and personal commitments.
Hybrid Work Environment: Flexible remote work options with in-person sessions at our Henderson, NC location.
Competitive Pay: $40.00 - $50.00 per hour based on experience and qualifications.
Professional Growth: Opportunity to expand your skills across multiple therapeutic modalities, opportunity to explore specialties
Benefits:
Flexible schedule to promote work-life balance.
Supportive team environment with opportunities for collaboration and professional development.
Hybrid remote work options for enhanced flexibility.
Supplemental Insurance Coverage Options
Comprehensive Medical Coverage
Clinical Supervision
How to Apply:If you are a compassionate and versatile therapist with a commitment to providing high-quality mental health care, we encourage you to apply. Join our team at Transitional Therapeutic Services and make a positive impact in the community.
Apply today and help us empower individuals to lead healthier, more fulfilling lives!
Transitional Therapeutic Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation: $40.00 - $50.00 per hour
About Us WE OFFER OVER 20 YEARS OF COACHING & COUNSELING SUCCESS
Our Mission
Our mission is to provide a service that is needful, helpful and desirable for the people that we serve. By providing the opportunity for growth and development. Reaching every adult and youth, one beneficiary at a time.
Our Vision
Transitional Therapeutic Services, PLLC will lead the way in providing support to people transforming their lives towards more enriching relationships, embracing a willingness to change, showing forth integrity, and effective communication. Through relationships and partnerships with our community. We will offer services to promote advocacy, coaching, enriching relationships, therapeutic intervention, and motivational speaking.
$40-50 hourly Auto-Apply 60d+ ago
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