Systems Administrator jobs at PSEA - 146 jobs

APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. POSITION SPECIFICS Penn State University is seeking a skilled Salesforce Analyst/Administrator. This is a vital role within the Enterprise Constituent Relationship Management (ECRM) program team who is implementing Salesforce solutions to meet the business needs and strategic goals of our institution. Penn State is building an Enterprise Constituent Relationship Management program using the Salesforce.com platform. ECRM will help to manage our relationships and constituent information, so we can continue to grow as a University alongside all of the members of the Penn State community. RESPONSIBILITIES Evaluate, analyze, and maintain ECRM systems; serve as a liaison between technical teams and business stakeholders. Collaborate with stakeholders to gather requirements, analyze business processes, and identify gaps or necessary changes in existing solutions. Define project scope, objectives, and feasibility; modify and configure CRM systems to align with business needs and stakeholder requirements. Develop and execute test plans and validation of related IT solutions, as well as other quality assurance measures; lead testing such as user acceptance, performance, security, usability, etc. Manage vendor relationships, working on bug fixes, new features, and optimal product usage. Deliver training, demonstrations, and regular communications to end-users, and provide ongoing support to ensure smooth system adoption. Create and maintain comprehensive documentation, including process maps, system architecture, and organizational structures. Stay up-to-date with Salesforce releases and best practices, contributing to change management efforts for seamless solution transitions. QUALIFICATIONS Strong knowledge of the Salesforce platform. Excellent communication and interpersonal skills to work effectively with diverse stakeholders. Business analysis experience, including requirements gathering and process mapping. Ability to analyze data and derive insights from reports and dashboards. A proactive, problem-solving mindset with a commitment to quality and accuracy. Strong organizational skills and the ability to manage multiple tasks and priorities. A collaborative and team-oriented approach to work. MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS Bachelor's Degree 3+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None PREFERRED QUALIFICATIONS Experience in higher education and/or CRM implementations. Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Business Analyst) or willingness to obtain them. LOCATION The location of this position is flexible and can operate fully remote within the United States, fully in-person at the University Park Campus, or in a hybrid model of both in-person and remote. Standard working hours are in the eastern time zone. BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies.Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. SALARY & BENEFITS The salary range for this position, including all possible grades, is $61,800.00 - $89,600.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact ************. The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines

Title: TrakSYS Support Engineer Contract ? • Hands on experience on TrakSYS MES (version 12 is a plus). • Understanding of TrakSYS architecture and core configurations. • Knowledge of C#/.Net, JavaScript, HTML and CSS. • Knowledge of SQL Server (queries, stored procedures). • Knowledge of IIS, Windows Server, and network basics. • Strong analytical and problem-solving skills. • Good communication skills. Job Description: • The TrakSYS Support Engineer is responsible for providing technical support, maintenance, and enhancements for TrakSYS-based MES solutions. • The role involves diagnosing and resolving system issues, supporting end users, monitoring performance, and ensuring seamless MES operation across manufacturing environments. Key Responsibilities: • Provide Level 1 / Level 2 Support for TrakSYS MES application. • Monitor system performance and ensure continuous up time. • Identify root causes and coordinate fixes with development team, ERP team, WMS team, Infrastructure team, Network team or Vendor team and business users. • Query and analyse TrakSYS SQL Server database table for investigation and resolve data-related discrepancies to maintain data accuracy. • Troubleshoot TrakSYS integration issues with ERP (e.g., SAP), WMS (e.g., Blue Yonder), and PLCs (e.g., KepServer OPC). • Troubleshoot TrakSYS configurations (e.g., Modules, Services and Workflows) and apply changes. • Handle incident management and services requests through ticketing tools e.g., Service Now. • Maintain support documentation, change logs, and knowledge base articles. • Track SLAs, KPIs, and recurring issues for continuous improvement. • Support scheduled maintenance, upgrades, and deployments.

Remote Neuroradiologist - University of Vermont Health The University of Vermont Health's Department of Radiology is seeking a board-certified or board eligible neuroradiologist to join our growing radiology team. This is a full-time remote opportunity to practice high quality neuroradiology in collaboration with a well-established academic medical center - all while enjoying the flexibility and work life balance of fully remote work. Position Details: Work Remote: 100% remote position, flexible schedule options available. Teaching Opportunities: This role is integrated into an academic neuroradiology division with at-the-workstation resident and fellow teaching which can all be done remotely. There is no research requirement. Comprehensive Neuroradiology Practice: Interpret a full spectrum of adult neuroradiology exams including - brain, spine, head and neck MRI, & CT. Collaborative Environment: Work closely with a collegial group. Schedule: No evening shifts. Competitive vacation schedule. 6-8 weeks/year covering pager to answer resident questions after hours. Benefits: PSLF eligible Comprehensive benefits package that includes health, dental and vision 403(b) retirement plan CME reimbursement Malpractice coverage Competitive Salary: $539,000-$559,000* - Call included About the University of Vermont Medical Center: UVMMC serves as the major tertiary referral center, level 1 trauma center, and primary stroke center for Vermont and northeastern upstate New York In addition to UVMMC, the UVM Heath Network includes several community hospitals in Vermont and New York with an integrated PACS/EMR and ability to read studies remotely from any site Facilities include state-of-the-art MRI and CT scanners with a close business and technical development relationship with a major vendor Dedicated Division of Neuroradiology with experienced staff Collaborative multidisciplinary conferences with neurosurgery, neurology, ENT, pathology, and radiation oncology - can participate in all remotely For more information, please contact: Matt Canasi (Network Recruiter) *************************

Strongbridge, LLC is always on the lookout for passionate and talented IT professionals to join our innovative team. Don't see specific openings that match your interests or experience right now? Well, we're building a talent pool to connect with exceptional candidates for future opportunities in roles such as: Software Developer: Design and build applications to solve real-world challenges. Project Manager: Lead dynamic teams to deliver projects on time and within scope. Quality Assurance: Ensure our applications meet the highest standards through rigorous testing. Systems Engineer: Architect and maintain robust, scalable IT infrastructure. Why Strongbridge? Contribute to mission-critical projects tied to public safety, national security, and government innovation that better the lives of Every Citizen, Every Day. Collaborate with other talented professionals working towards the same goal. Access opportunities for growth, learning, and career development. Enjoy competitive benefits and a culture that values all employees. What We're Looking For: Active or eligibility for U.S. government clearance (Public Trust, Secret, Top Secret). Relevant experience and/or education in IT, computer science, or related fields. Creative problem-solving skills with a passion for technology and a drive to propose innovative, unique solutions. Ability to thrive in a fast-paced, collaborative setting. Enthusiasm for learning and adapting to new challenges. Stay connected! Follow us on LinkedIn for the latest updates on our company, exciting projects, and future career opportunities. What Sets Strongbridge Apart: Strongbridge is a robust and agile small business led by seasoned government contracting executives with the quality processes and management controls of a large business. Our program management processes and techniques are based on industry best practices, and certified by external auditors, ensuring low performance risk. Strongbridge has a proven record of customer satisfaction that provides assurance to our customers of future high performance. Strongbridge offers a comprehensive benefits package for full-time employees including paid time off, paid holidays, 401k with company match, health/dental/life insurance/short and long-term disability and flexible spending accounts. Strongbridge is committed to hiring and retaining a qualified workforce. All employment decisions are based on business needs, job requirements, and individual qualifications. Applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic. Strongbridge also maintains a drug-free workplace.

**UW MEDICINE IT SERVICES** has an outstanding job opportunity for a **Systems Database Administrator** **(DBA)** position. **WORK SCHEDULE** + 100% FTE - 40 hours per week + Day Shift - UW MEDICINE ITS SERVICES CORE HOURS ARE 08:00 - 17:00 (PST), Monday-Friday + Required participation in team on call schedule **DEPARTMENT DESCRIPTION** **UW Medicine IT Services (ITS)** is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission. **POSITION HIGHLIGHTS** + 100% remote opportunity + 15 days of vacation your first year - Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year + 100% matching, 100% immediately vesting 403(b) **PRIMARY JOB RESPONSIBILITIES** + Administer databases supporting clinical, financial, and administrative applications which support patient care + Providing data access and security activities + Resolving database performance issues + Managing database capacity needs, replication, and other distributed data issues + Providing advice, consultation, and support to partners, systems managers, senior computing specialists, and operations personnel of varying levels of expertise **REQUIREMENTS** + Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field or equivalent combination of education/experience **4+ years technology experience should include:** + 4+ years of progressively responsible systems administration, analysis, and programming experience on a broad range of platforms + 2+ years of relational database systems administration and programming experience in a distributed networked client/server environment + Demonstrated experience in relational database systems and other technologies + Demonstrated experience working with teams in the development and support of applications + Demonstrated communication skills and the ability to work with personnel of various levels of technical background **ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team (******************************* . Join our mission to make life healthier for everyone in our community. **Compensation, Benefits and Position Details** **Pay Range Minimum:** $115,008.00 annual **Pay Range Maximum:** $140,004.00 annual **Other Compensation:** - **Benefits:** For information about benefits for this position, visit ****************************************************** **Shift:** First Shift (United States of America) **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** Not Applicable **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** . To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

UW MEDICINE IT SERVICES has an outstanding job opportunity for a Systems Database Administrator (DBA) position. WORK SCHEDULE 100% FTE - 40 hours per week Day Shift - UW MEDICINE ITS SERVICES CORE HOURS ARE 08:00 - 17:00 (PST), Monday-Friday Required participation in team on call schedule DEPARTMENT DESCRIPTION UW Medicine IT Services (ITS) is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission. POSITION HIGHLIGHTS 100% remote opportunity 15 days of vacation your first year - Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year 100% matching, 100% immediately vesting 403(b) PRIMARY JOB RESPONSIBILITIES Administer databases supporting clinical, financial, and administrative applications which support patient care Providing data access and security activities Resolving database performance issues Managing database capacity needs, replication, and other distributed data issues Providing advice, consultation, and support to partners, systems managers, senior computing specialists, and operations personnel of varying levels of expertise REQUIREMENTS Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field or equivalent combination of education/experience 4+ years technology experience should include: 4+ years of progressively responsible systems administration, analysis, and programming experience on a broad range of platforms 2+ years of relational database systems administration and programming experience in a distributed networked client/server environment Demonstrated experience in relational database systems and other technologies Demonstrated experience working with teams in the development and support of applications Demonstrated communication skills and the ability to work with personnel of various levels of technical background ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. Join our mission to make life healthier for everyone in our community. Compensation, Benefits and Position Details Pay Range Minimum: $115,008.00 annual Pay Range Maximum: $140,004.00 annual Other Compensation: - Benefits: For information about benefits for this position, visit ****************************************************** Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: Not Applicable About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

The IT Infrastructure Administrator is responsible for maintaining, supporting, and optimizing the organization's core infrastructure systems including servers, appliance, and server-based software. This role ensures the reliability, security, and performance of servers, storage, networks, and cloud services, while providing technical expertise for daily operations. This position will also serve as a backup to the Desktop Support Technician and Service Desk Personnel as needed. Responsibilities * Monitor, maintain, and troubleshoot server, network, and storage infrastructure. * Administer Windows and/or Linux servers, Active Directory, virtualization platforms, and cloud environments. * Manage system updates, patches, backups, and participate in disaster recovery processes. * Partner with internal teams to support infrastructure projects, upgrades, and new implementations. * Ensure security best practices across systems, including access controls and compliance requirements. * Document configurations, procedures, and technical processes. * Provide Tier 2 support for escalated infrastructure issues. Qualifications and Education Requirements * Minimum of three years of experience in banking technology and system administration, or a similar role required. * High School Diploma required; Associate degree or higher preferred (or equivalent combination of education and experience). * CompTIA A+ or Network+ certifications preferred; VMware and Microsoft 365 certifications are a plus. * Working knowledge of Windows-based network architectures and protocols. * Experience with VMware, Azure, Active Directory, and enterprise backup systems. * Strong understanding of server administration, networking fundamentals, and virtualization. * Proficient in break/fix troubleshooting, installations, and system upgrades. * Experience installing and troubleshooting software on the above platforms. * Experience with Microsoft 365 and Citrix VDI environment preferred. * Ability to troubleshoot technical issues independently and effectively. Additional Skills/Notes: * Strong analytical and systems/process analysis skills. * Ability to learn and apply new technologies quickly. * Ability to diagnose technical problems and develop effective solutions. * Able to explain technical issues clearly and from the end-user's perspective. * Strong customer service focus with proven troubleshooting and problem-resolution abilities. * Proficiency with Microsoft Office applications. * Excellent verbal and written communication skills. * Self-motivated professional who requires minimal supervision. * Ability to follow through on assignments and complete tasks in a timely manner.

We're a tech company that was first on the ground in the fight against Ubiquitous Technical Surveillance. We help our government and enterprise customers solve a big problem they sometimes don't even know they have. To become leaders in this space, we've relied heavily on curiosity, creativity, and flexibility. We iterate until we get things right and innovate to get there faster. But enough about us. What's in it for you? We work hard and do fun things. Apart from a constantly growing list of fascinating challenges to solve, Ridgeline offers a solid work-life balance, flexible remote work options, and a culture that values teamwork over competition. At Ridgeline, you will work with the most talented software developers, systems engineers, and subject matter experts to change how big enterprises and the U.S. Government manage their digital signatures. Job Description We are looking for a NOC Systems Administrator who thrives in a culture of autonomy and high-impact problem solving. You won't just be "watching screens" you will be the first line of defense for our infrastructure, supporting our 24/7 Network Operations Center (NOC) If you are looking for a team with a growth mindset that resources you with the technology and training you need to succeed, this is your home. You will join a team that values fun banter, intellectual stimulation, and the freedom to do your job well. What you will do: Take ownership of the infrastructure monitoring systems; ensure 100% visibility on system health and accurately categorize alerts to reduce noise and focus on critical events. Demonstrate the ability to independently triage and mitigate system issues, escalating only the most complex events according to operational policies. Execute routine patching cycles for servers and infrastructure, ensuring compliance with organizational security standards and minimizing downtime. Diagnose and repair faulty hardware within defined SLAs and maintain strict configuration management standards across Linux and Microsoft environments. Provide high-touch support ensuring customer needs are met with professionalism and technical accuracy. Design, document, and continuously improve Standard Operating Procedures (SOPs) to support operational excellence. What you will accomplish within the fist six months on the job: Complete NOC Watch Stander training: Finish the roughly 2-month training program, including the comprehensive checklist of daily operational activities. Master the toolkit: Become fully proficient in NOC tools, monitoring systems, and escalation policies (Zabbix, Splunk, Element Messenger, etc.). Build the knowledge base: Create, update, or improve SOPs, runbooks, or knowledge base articles within Confluence. Qualifications Must Haves: Must possess an Active Secret Security Clearance. Proven experience in a "help desk," NOC, or IT operations environment. Strong critical thinking skills with the ability to communicate technical issues clearly to non-technical stakeholders. Fundamental exposure to Linux operating systems, specifically Ubuntu or CentOS. Availability: Ability to work On-Site with a varied shift schedule (days/evenings) and travel up to 25% of the time. Your schedule will be 4/10-hour days per week. Nice to Haves: Hands-on experience with RHEL, CentOS, or Ubuntu. Experience managing Microsoft Server environments. Familiarity with VMware, Proxmox, or KVM. Knowledge of switching, routing, firewalls, and VPNs. Familiarity with Android MDM and working in secure/classified environments. Familiarity with Ansible, GitLab, and AWX. Additional Information Why You'll Love Working Here: Innovative Environment: Work in a setting where your ideas and expertise are valued. Collaborative Culture: Be part of a team that supports each other and works toward shared goals. Career Growth: Opportunities for professional development and career advancement. Here are some Perks of being a Ridgeliner! Flexible PTO + holidays Generous 401k match benefit up to 10%, with an automatic 3% safe harbor contribution and additional matching based on employee contributions. Medical (HSA & PPO Plans Available), dental, vision, disability, and life insurance Employer Contribution to Health Savings Account (HSA) Learning & Development opportunities Professional coaching services Get the technology you want to do your job We have free daily snacks & drinks Physical Requirements: Must be able to remain in a stationary position 50% of the time. The person in this position needs to occasionally move about inside the office Constantly work with computers and other information technology equipment The ability to communicate information and ideas in a classroom style format, may stand at a podium for long periods of time We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran status, or any other characteristic protected by law. We are proud to be an equal opportunity workplace. If you require a reasonable accommodation to apply for a position with Ridgeline International through its online applicant system, please contact Ridgeline's Talent Management Department at ************** or contact us through e-mail at [email protected]

We're a tech company that was first on the ground in the fight against Ubiquitous Technical Surveillance. We help our government and enterprise customers solve a big problem they sometimes don't even know they have. To become leaders in this space, we've relied heavily on curiosity, creativity, and flexibility. We iterate until we get things right and innovate to get there faster. But enough about us. What's in it for you? We work hard and do fun things. Apart from a constantly growing list of fascinating challenges to solve, Ridgeline offers a solid work-life balance, flexible remote work options, and a culture that values teamwork over competition. At Ridgeline, you will work with the most talented software developers, systems engineers, and subject matter experts to change how big enterprises and the U.S. Government manage their digital signatures. Job Description We are looking for a NOC Systems Administrator who thrives in a culture of autonomy and high-impact problem solving. You won't just be "watching screens" you will be the first line of defense for our infrastructure, supporting our 24/7 Network Operations Center (NOC) If you are looking for a team with a growth mindset that resources you with the technology and training you need to succeed, this is your home. You will join a team that values fun banter, intellectual stimulation, and the freedom to do your job well. What you will do: Take ownership of the infrastructure monitoring systems; ensure 100% visibility on system health and accurately categorize alerts to reduce noise and focus on critical events. Demonstrate the ability to independently triage and mitigate system issues, escalating only the most complex events according to operational policies. Execute routine patching cycles for servers and infrastructure, ensuring compliance with organizational security standards and minimizing downtime. Diagnose and repair faulty hardware within defined SLAs and maintain strict configuration management standards across Linux and Microsoft environments. Provide high-touch support ensuring customer needs are met with professionalism and technical accuracy. Design, document, and continuously improve Standard Operating Procedures (SOPs) to support operational excellence. What you will accomplish within the fist six months on the job: Complete NOC Watch Stander training: Finish the roughly 2-month training program, including the comprehensive checklist of daily operational activities. Master the toolkit: Become fully proficient in NOC tools, monitoring systems, and escalation policies (Zabbix, Splunk, Element Messenger, etc.). Build the knowledge base: Create, update, or improve SOPs, runbooks, or knowledge base articles within Confluence. Qualifications Must Haves: Must possess an Active Secret Security Clearance. Proven experience in a "help desk," NOC, or IT operations environment. Strong critical thinking skills with the ability to communicate technical issues clearly to non-technical stakeholders. Fundamental exposure to Linux operating systems, specifically Ubuntu or CentOS. Availability: Ability to work On-Site with a varied shift schedule (days/evenings) and travel up to 25% of the time. Your schedule will be 4/10-hour days per week. Nice to Haves: Hands-on experience with RHEL, CentOS, or Ubuntu. Experience managing Microsoft Server environments. Familiarity with VMware, Proxmox, or KVM. Knowledge of switching, routing, firewalls, and VPNs. Familiarity with Android MDM and working in secure/classified environments. Familiarity with Ansible, GitLab, and AWX. Additional Information Why You'll Love Working Here: Innovative Environment: Work in a setting where your ideas and expertise are valued. Collaborative Culture: Be part of a team that supports each other and works toward shared goals. Career Growth: Opportunities for professional development and career advancement. Here are some Perks of being a Ridgeliner! Flexible PTO + holidays Generous 401k match benefit up to 10%, with an automatic 3% safe harbor contribution and additional matching based on employee contributions. Medical (HSA & PPO Plans Available), dental, vision, disability, and life insurance Employer Contribution to Health Savings Account (HSA) Learning & Development opportunities Professional coaching services Get the technology you want to do your job We have free daily snacks & drinks Physical Requirements: Must be able to remain in a stationary position 50% of the time. The person in this position needs to occasionally move about inside the office Constantly work with computers and other information technology equipment The ability to communicate information and ideas in a classroom style format, may stand at a podium for long periods of time We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran status, or any other characteristic protected by law. We are proud to be an equal opportunity workplace. If you require a reasonable accommodation to apply for a position with Ridgeline International through its online applicant system, please contact Ridgeline's Talent Management Department at ************** or contact us through e-mail at [email protected]

Minimum Qualifications High school diploma or equivalent required. A minimum of one (1) year of related experience working in a community-based or educational setting. Ability to travel to various FLP locations and CCP campuses as required. Strong organizational, communication, and interpersonal skills required. Demonstrated ability to work independently and as a team member required. Strong problem-solving and customer service skills required. Ability to maintain sensitivity, understanding and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds required. Preferred Qualifications Ability to speak Spanish preferred.

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. This position will be an evening role from 4p-12a Sunday through Thursday. The University of Miami UMIT Department has an exciting opportunity for a Full-Time Sr. Systems Administrator- Email to work in Coral Gables, Florida. The Senior Systems Administrator - Email provides advanced technical leadership and operational oversight for the organization's enterprise messaging and collaboration platforms, including Microsoft Exchange Online / Outlook, Google Workspace, and associated collaboration tools. This role is responsible for the architecture, administration, optimization, security, and reliability of email and collaboration services that support mission-critical communication across the institution. The Senior Systems Administrator serves as a subject matter expert and escalation point for complex issues, leads platform modernization and integration efforts, and drives strategic enhancements to improve service performance, security posture, and user experience. The role partners with cybersecurity, identity management, and infrastructure teams to ensure secure, scalable, and resilient collaboration environments. Core Responsibilities: Enterprise Email & Collaboration Administration * Architect, configure, and manage enterprise email and collaboration platforms including Microsoft Exchange Online, Outlook, and Google Workspace. * Oversee system health, availability, and performance of messaging and collaboration services. * Manage complex configurations such as shared mailboxes, resource mailboxes, distribution groups, permissions, and tenant-wide policies. * Platform Architecture & Optimization * Design and implement scalable messaging and collaboration solutions aligned with enterprise architecture standards. * Lead lifecycle management, upgrades, and modernization initiatives across email and collaboration environments. * Evaluate and recommend new technologies, features, and integrations to enhance collaboration capabilities. Advanced Troubleshooting & Incident Management * Serve as the escalation point for high-severity or complex email and collaboration system issues. * Lead root cause analysis for recurring incidents and implement long-term corrective actions. * Develop proactive monitoring strategies to reduce system outages and service degradation. * Security, Compliance & Governance * Implement and maintain email security controls including spam filtering, phishing protection, data loss prevention (DLP), and threat protection. * Support compliance initiatives including retention policies, eDiscovery, legal holds, and audit readiness. * Partner with Information Security to align with institutional security controls and risk management requirements. Automation & Process Improvement * Develop automation and orchestration solutions to streamline platform administration and reduce manual tasks. * Standardize processes, enhance documentation, and create operational playbooks. * Drive continuous service improvement initiatives based on performance metrics and user feedback. Identity & Integration Support * Collaborate with Identity and Access Management teams to support authentication, SSO, conditional access policies, and role-based access control. * Support integration with collaboration platforms such as Microsoft Teams, Google Chat, OneDrive, and SharePoint. Leadership & Mentorship * Provide technical leadership and mentorship to intermediate and junior systems analysts and administrators. * Serve as a key technical advisor to IT leadership on messaging and collaboration strategies. * Support training initiatives and knowledge-sharing across IT teams. Project & Strategy Leadership * Lead enterprise projects related to email migrations, platform upgrades, coexistence environments, and system integrations. * Contribute to roadmap development and long-term strategy for collaboration services. * Prepare technical documentation, architecture diagrams, and project deliverables. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS: * Bachelor's degree in Information Technology, Computer Science, or related field * Certifications such as Microsoft 365 Administrator, Google Workspace Administrator, or related messaging certifications * 5 years of experience supporting enterprise email and collaboration environments. * Microsoft Exchange Online / Outlook administration * Google Workspace Administration * Microsoft 365 tenant management * Email security systems (Proofpoint, Mimecast, or equivalent) * Identity systems (Active Directory / Entra ID) * Scripting and automation (PowerShell, Python) * Email protocols and standards (SMTP, SPF, DKIM, DMARC) * eDiscovery, archiving, and retention tools * Experience with large-scale email migrations and coexistence strategies * Knowledge of collaboration platforms (Microsoft Teams, Google Workspace Collaboration Suite) * Familiarity with ITIL service management practices Any appropriate combination of relevant education, experience and/or certifications may be considered. The University of Miami is recognized as one of the nation's premier research institutions and academic health systems and is among the largest employers in South Florida. With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally. We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully. United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff

General IT/Systems and Security Administrator To provide quality use of service for BCIU's networks and computer systems' resources. To stay current on relevant technology. To recommend improvements, lead enterprise-wide datacenter and cloud resource projects, actively participate in incident response, vulnerability management, security audits, and actively participate in cybersecurity initiatives across the enterprise. Job Responsibilities (see attached job description for additional details): I. Server Support Identify and resolve complex server hardware, software, cloud-service and infrastructure system problems, working with documentation, peers, clients, and vendor support staff. May require night or weekend availability for emergency repairs or scheduled maintenance. Monitor systems through the use of logs, management tools and analysis products; analyze and initiate required changes to server/system configurations to ensure continued server reliability and usability. Monitor and recommend changes needed to improve the security posture for all internal computer networks and systems. Maintain and administer systems and programs in support of the disaster recovery and business continuity plans, including backup and restoration of computer systems (including data on all appropriate system-connected devices) and/or stand-alone devices and archive important files as required to ensure continued computer operations. Administer a robust and diverse Active Directory/Office 365 environment. Administer virtualized server and appliance environment. II. Problem Research and Resolution Respond to verbal or written requests by contacting customer, either via phone, email, or on-site, to analyze, diagnose, and resolve complex technical problems through a defined escalation process. Performs specific tasks relative to identifying and defending against threats, assist in the development of disaster recovery plans and systems, as well as vulnerability and penetration testing. Configure security systems, analyzing security requirements, and recommending improvements. Update software with the latest security patches and ensure the proper defenses are present for each network resource. Ability to effectively present information and respond to questions from diverse groups including, internal personnel, school administrators and the public. Ability to define problems, collect data, establish facts and present plausible solutions. Demonstrates abilities and skills in the design, development, implementation, and testing or automated business applications in an educational environment. Coordinate and keep appropriate clients and management informed of progress on assigned projects and issues. Participate in investigations, in the design and execution of vulnerability assessments, penetration tests and security audits. Maintain up-to-date baselines for the secure configuration and operations of all in-place devices, ex. workstations, servers, network devices, etc. and related security tools. III. General Communicate, as appropriate, with end users, user groups, and other staff. Develop and maintain documentation for operations and changes via a centralized database. Maintain proficiency with multiple products and platforms using on-the-job training, product manuals, and external training. Develop and recommend strategies for utilizing new technologies as appropriate. Perform other job-related duties as required or assigned. Qualifications: A Bachelor's Degree in Computer Science, Information Technology or related field from an accredited college, university, or technical school. Or, a minimum of ten (10) years of significant and applicable experience in the installation and configuration of physical, virtual and cloud server and storage systems in a complicated networked environment and in the monitoring, installation, and support of organizational networks. A strong understanding and knowledge of computer, network, and security systems. Demonstrated technical experience in the administration and troubleshooting of Windows servers, direct and network attached storage as well as experience supporting virtualized server (e.g., VMware, Hyper-V) and desktop environments. Demonstrated technical knowledge and experience managing system/server, in the Microsoft Azure environment, resources including performance, capacity, availability, serviceability, backup and recoverability. Demonstrated technical experience in the design and implementation of Role Based Access Controls (RBAC), Multi-Factor-Authentication (MFA), Data Loss Protection (DLP), and Syslog/SIEM configuration and management. Strong working knowledge of enterprise applications and operating systems including Microsoft Windows Server, Microsoft Azure/Office 365, and a minimum basic knowledge of scripting (PowerShell, Batch, VB, SQL). Established experience of tools and technologies commonly associated with Information Security, providing support across a variety of technical disciplines. Experience with TCP/IP, DHCP, DNS, content filtering and network access control technologies. Ability to manage time effectively, handle multiple assignments and projects concurrently, and to work independently and/or as a member of a project team, including coordinating other members of the team and resources, as necessary. Ability to stay abreast of emerging technologies as they apply to the current environment and the organizations changing needs. The holder of this position could be required as part of his or her duties to engage in activities that can be charged to a Medical Assistance (MA) or other state or federal healthcare program. Clearance as a provider by both the Commonwealth of Pennsylvania and the federal government is therefore an essential qualification for this position. Schedule: Exempt, Full Time, Twelve months/year. Salary: Starting at $79,772 as established by the Intermediate Unit Board of Directors per the Compensation and Benefits Plan for Technology Support Services staff, SRI 13. This position may be eligible for a telework arrangement. Attachment(s): IT Systems and Security Administrator_07232018.docx

Technology/Computer Network Specialist Date Available: 11/03/2025 Closing Date: Open until Filled The essential function of this technical position is to install, operate and maintain the LAN, WLAN and WAN infrastructure and security systems. The position is responsible for managing network hardware and software installations, monitoring performance and coordinating maintenance, managing data backup procedures, providing technical support and training to staff, and performing related work as assigned. The position works independently, reporting major activities through periodic meetings. Located at Key West IT Building on Horace O'Bryant Campus Starting Salary: $77,900 Hours per day: 8 Days per year: 254 (12 months) Pay Schedule: Bi-monthly See attached Official Job Description. Background Screening: Employment for this position is contingent upon successful completion of background screening through the Florida Care Provider Background Screening Clearinghouse. Applicants may review important information about the screening process at: ********************************

REQUIRES AN ACTIVE EXISTING TS/SCI+ CI POLY Clearance- NO REMOTE WORK The job duties of the Sr. System Administrator are as follows: • Plans, designs, and implements infrastructure changes and system upgrades. • Manages and troubleshoots multiple VMware environments. • Provides Windows Server and Linux administration, maintenance, and troubleshooting. • Creates STIG compliant images for Windows Desktop, Windows Server, and Linux OS. • Creates, tests, and deploys software packages using software deployment products such as SCCM, PDQ, etc. • Provides expert level support and mentoring for Mid and Junior System Administrator personnel. • Develops and maintains installation and configuration procedures for system and software changes. • Utilizes scripting to automate common tasks. • Performs hardware maintenance/repair activities. • Ensures proper planning and execution of major projects/maintenance activities. • Provides advanced level administration and troubleshooting of Active Directory, GPO, DNS, DHCP, and Domain Controllers. Required Qualifications: • Ability to write scripts using PowerShell and/or Bash. • Experience managing VMware, Nutanix, and other types of enterprise level Virtual Infrastructures. • Proficient in managing and troubleshooting Active Directory and Group Policy Object (GPO). • At least 8 years of relevant experience. • Must presently be 8570 compliant (IAT Level 2 preferred); must be 8570 compliant (IAT Level 2) by date of security indoctrination with any necessary continuing education (CE) for certification. Desired Qualifications • Linux OS (CentOS, RHEL) administration. • Satellite server administration. • Ansible playbook writing. • Implementing STIGs. • Experience supporting a software configuration management and development environment.

Job Description REQUIRES AN ACTIVE EXISTING TS/SCI+ CI POLY Clearance- NO REMOTE WORK The job duties of the Sr. System Administrator are as follows: • Plans, designs, and implements infrastructure changes and system upgrades. • Manages and troubleshoots multiple VMware environments. • Provides Windows Server and Linux administration, maintenance, and troubleshooting. • Creates STIG compliant images for Windows Desktop, Windows Server, and Linux OS. • Creates, tests, and deploys software packages using software deployment products such as SCCM, PDQ, etc. • Provides expert level support and mentoring for Mid and Junior System Administrator personnel. • Develops and maintains installation and configuration procedures for system and software changes. • Utilizes scripting to automate common tasks. • Performs hardware maintenance/repair activities. • Ensures proper planning and execution of major projects/maintenance activities. • Provides advanced level administration and troubleshooting of Active Directory, GPO, DNS, DHCP, and Domain Controllers. Required Qualifications: • Ability to write scripts using PowerShell and/or Bash. • Experience managing VMware, Nutanix, and other types of enterprise level Virtual Infrastructures. • Proficient in managing and troubleshooting Active Directory and Group Policy Object (GPO). • At least 8 years of relevant experience. • Must presently be 8570 compliant (IAT Level 2 preferred); must be 8570 compliant (IAT Level 2) by date of security indoctrination with any necessary continuing education (CE) for certification. Desired Qualifications • Linux OS (CentOS, RHEL) administration. • Satellite server administration. • Ansible playbook writing. • Implementing STIGs. • Experience supporting a software configuration management and development environment.

Technology/Network Specialist The Spring-Ford Area School District is seeking a Network Administrator. This position is responsible for the design, implementation, maintenance, and operational integrity of the school district's Local Area Networks (LAN) and Wide Area Networks (WAN). This role ensures that all network infrastructure including servers, switches, routers, firewalls, and wireless access points support the district's educational goals by providing reliable, high-speed, and secure connectivity for students, staff, and administration. The Network Administrator serves as the primary technical lead for network security, data integrity, and disaster recovery, while also acting as a Tier 3 support resource for complex technical issues. Experience: 3-5 years of progressively responsible experience in information technology, with at least 2 years in a lead or project management role, preferably within a K-12 educational setting. Demonstrated experience with network infrastructure (managed switches, VLANs, enterprise wireless networks), server administration (Windows Server, Active Directory, Group Policies), and telecommunications systems. Proven experience with project management in a technology environment. Familiarity with educational technology tools, learning management systems (LMS), student information systems (SIS), and Google Workspace for Education. Education: 2 or 4 year degree in Information Technology, Computer Science, Management Information Systems, Educational Technology, Education, or a closely related field preferred. Relevant certifications (e.g., CompTIA, Cisco, Microsoft, Google Certified Educator, Google Cloud) preferred. Specific Skills: Deep understanding of TCP/IP, VLANs, subnetting, DNS, DHCP, routing protocols (OSPF, BGP), and QoS. Proficiency with enterprise-grade networking equipment (e.g., Cisco, Aruba, Juniper, Meraki, Ubiquiti). Advanced knowledge of Microsoft Windows Server environments, Linux, and mobile device management (MDM) platforms. Experience managing Google Workspace for Education and Microsoft Office 365/Azure environments. Hands-on experience with virtualization technologies such as VMWare vSphere or Microsoft Hyper-V. Strong understanding of current networking standards, operating systems, data management, and cybersecurity best practices. Excellent technical leadership and team collaboration skills. Exceptional communication (written and verbal), interpersonal, and presentation skills, with the ability to explain complex technical concepts to diverse audiences. Strong analytical and problem-solving abilities, with a systematic approach to troubleshooting. Highly organized with strong project management skills and the ability to manage multiple projects simultaneously. Ability to adapt quickly to new technologies and a rapidly changing environment. Commitment to providing excellent customer service to all stakeholders. Ability to work collaboratively with administrators, teachers, students, parents, and vendors. Knowledge of local, state, and federal regulations pertaining to technology in education (e.g., E-Rate, CIPA, FERPA). This is an Administrative Support position. Salary: $83,500 - $87,000, based on experience. Spring-Ford Area School District offers a comprehensive benefits package including medical, dental, vision and prescription insurance, as well as paid time off, paid holidays, and a tuition reimbursement program. This position is part of the Public School Employees Retirement System (PSERS). Spring-Ford Area School District is an Equal Opportunity Employer.

BCA has provided Managed IT Services to small and medium sized businesses throughout South Florida since 1990. We offer fast, professional, local IT services. For customers without an IT staff, we are their full time IT department. For customers with in-house IT, we provide the IT staff with expert services for new projects and day-to-day maintenance and support. Typical customer environments consist of 10 - 100 users and are primarily Microsoft Windows based networks. Job Description IT Systems Engineer with extensive experience in design, implementation, and diagnostics of networks, LAN/WAN, security, and servers. We are looking to fill an opening for an IT Systems Engineer (specifically Tier 2-3 escalation and consultant) to help serve our growing client base. Our IT Systems Engineer will have the primary responsibility of providing remote & on-site services to our clients. This includes heavy interaction with end-users in diverse computing environments working with a wide range of technology. Our IT Systems Engineer is challenged on a daily basis working in an energetic, fast moving, collaborative, demanding & results-oriented work environment. Job Details: You will be called upon to troubleshoot and resolve complex issues (Tier 1 thru 3). The ability to communicate effectively with clients via phone, email, and in-person, and articulate technical projects and support resolutions to non-technical people Excellent problem solving capability, able to utilize all available resources to quickly resolve issues and provide best practice IT solutions Ability to take ownership of projects and complex problems and follow through with minimal supervision Ability to document work continuously through-out the day and provide detailed ticket and time sheet updates Desire and self-motivation to learn new technologies and stay abreast of industry changes Ability and positive attitude towards working with a diverse range of technology daily Familiar with best practice IT procedures for networks from 5 to 100 users, ability to convey essential information to clients Valid driver's license with reliable transportation Non-smoker. Smoking is prohibited at BCA and all client sites. Dependable and reliable, available between 8:30AM and 5:30PM Monday-Friday Available on-call 24x7. Ability to lift 50lbs, Ability to type 30 wpm Qualifications 5+ years of desktop and server engineering and administration experience is mandatory - Classroom or training center time does not count towards real-world experience 3 or more years of design, implementation and support experience with the following technologies: - Server Platforms: Windows 2008/2012/2016/R2 Server (AD, DNS, Security, Backup/DR) - Server VMware Virtualization and Shared Storage - Network Applications: Exchange 2010/2013/Office365, SQL 2008/2012, Citrix - Desktop Platforms: Windows 7/10 (32/64bit) (Group Policy, Profile Management) - Networking: LAN, WAN, SAN/NAS, SSL/IPSec VPN, VLANs, IIS Site Server, Routers, Firewalls, SNMP, DHCP, DNS Associates Degree or higher or equivalent work experience in the IT / Consulting field Current MCITP: Server Administrator or above Current CompTIA Certification: One or more - A+, Network+, Security+, Server+ Additional Information All your information will be kept confidential according to EEO guidelines.

The Financial Aid Technical Operations Specialist executes the federal and institutional aid disbursement process. Ensure data accuracy by implementing data cleanup tasks and exceptions reports. This role provides technical support and coordinates training sessions, creates and maintains documentation, troubleshoots a variety of technical issues and responds to user needs in the Office of Financial Aid. Job Description: Essential Duties and Responsibilities * Disburse all financial aid in Workday. * Process origination, disbursement and reconciliation of all Federal Aid through Workday and COD System. * Support Financial Aid Director and Counselors on resolving disbursement failures. * Execute Financial Aid Processes in Workday. * Perform data update/cleanup and assist in resolving technical issues on all Financial Aid systems. * Troubleshoot the scanning process and workflow functionality in Perceptive Content. * Perform related duties as requested by the Director of FA Technical Operations. * Assist with reviewing, updating content and troubleshooting FAST Portal (Financial Aid System Tool). * Create and maintain templates, forms and workflows on AdobeSign as well as offers training and support to Financial Aid staff. * Runs, monitor and ensure data accuracy for Award Letter Integration. * Other duties as assigned. Required knowledge, skills, and abilities * Must have strong verbal communication and customer service skills. * Must be detailed oriented with excellent organizational, technological and follow through skills. * Knowledgeable of Microsoft Office Suite. Preferred knowledge, skills, and abilities * Workday, AdobeSign, Perceptive Content. Minimum Qualification * Must have a bachelor's degree. * Minimum of one to two years related experience. Accreditation and equal opportunity Lynn University does not discriminate on the basis of race, color, gender, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, parenting status, veteran status or retirement status in its activities and programs. In accordance with Title IX of the Education Amendments of 1972, Lynn University does not discriminate on the basis of sex. Inquiries concerning the application of the non-discrimination policy may be directed to the Lynn University Compliance Officer/Title IX Coordinator at 3601 N. Military Trail, Boca Raton, FL 33431, ***************************, or ***************; or to the U.S. Department of Education Office for Civil Rights. Lynn University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate, master's and doctoral degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call *************** for questions about the accreditation of Lynn University. 2020 Lynn University Americans with Disabilities Act Please notify us at least five days in advance if a reasonable accommodation for a disability is needed by calling ***************. The Annual Security and Fire Safety Report In compliance with the Clery Act, the University annually provides a report to each student and current employee, as well as to prospective employees and students, that provides a detailed disclosure of information regarding campus security practices (including Emergency Response Plan, Timely Warnings, Emergency Warnings, Missing Persons, fire safety policies, fire prevention data, and Crime Log policies), as well as crime and fire-related incident statistics for the preceding year. The Annual Security and Fire Safety Report is available online at lynn.edu/securityreport For your health, Lynn University is smoke- and tobacco-free.

Date application must be received for priority consideration by: November 20, 2025 Closing Date or if blank, Open Until Filled: Job Family Group: Support Staff Support Staff Classification Title: Operating Systems/Network Analyst 2 Division/Department: Finance and Administration/Information Technology Compensation Range (commensurate with experience): Salary Range 32I-2, $28.94-$36.06 per hour, $5,017-$6,250 monthly FLSA Status: Non Exempt Appointment Basis: 12-month Time Type: Full-time Benefits Eligible: Yes Renewable/Non-renewable/Grants/Limited Duration: Renewable This position must possess and maintain a current, valid Driver License: Yes This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes Remote Work Type: On Campus Work Hours: M-F 8-5 Flexible schedule when required. Worker Status: Must be able to legally work in the United States without visa sponsorship SPECIAL INSTRUCTIONS TO APPLICANT: Each applicant is required to provide (as attachments to the online application) the following supplemental documents: (1) a letter providing some detail of the applicant's qualifications and interest in the position; and (2) current resume/CV. - PLEASE NOTE - during the application process, you will be prompted to attach these documents in the area titled "Resume." Please either combine ALL documents into ONE attachment, OR upload each item separately in this section. Failure to upload ALL of the required documents may disqualify application from consideration. For inquiries and additional information, please contact Human Resource Services via email at *********** or by phone at *************. To view SOU's very generous benefits and pension programs available to eligible positions, please visit *************************************************************************************************************** Our benefits package is an important complement to the offered salary and our Total Compensation Calculator, ****************************************** demonstrates our value and commitment to our employees. POSITION DESCRIPTION: Information Technology provides information resources and technology services to the entire campus community, in support of the academic mission. IT also provides technical assistance in the design, acquisition, installation, and maintenance of the campus information technology, media, and telecommunications infrastructure, including: desktop computer equipment; institutional databases; enterprise-wide applications; technology equipped classrooms, distance learning classrooms, telecommunications systems; centralized access to a campus-wide software library, remote on-line services, open-access and program specific computer labs, consulting, training, and user support. Information Technology provides assistance to University leadership in strategic planning for technology initiatives that strengthen both efficiency and effectiveness. The ability to interact with a diverse population is essential. This position is responsible for the maintenance and administration of server, infrastructure, and application systems that service the SOU Campus Network. This includes configuring enterprise solutions to meet customer expectations and requirements, align with the mission and goals of the University, and comply with Information Technology department standards, policies, and procedures. The position shares system administration responsibilities with the other members of the Infrastructure Services Team. Duties performed include: Setup and provisioning of enterprise applications. Setup and provisioning of new servers, including virtual servers. Developing specifications and project plans for operating systems and enterprise software deployments. Collaborating with the other system and network administrators to design, monitor, and support the university's infrastructure, including physical, logical, security, and disaster recovery. Monitoring and patching servers for security and operating system updates. Cooperating with the other members of the Infrastructure Services Team to design, maintain, and update the university's enterprise directory. Supervising student employees involved in server systems activities. Working closely with User Services staff. Supporting escalated technical issues. Installing operating system upgrades. Maintaining electronic logs and other records for periodic review. Performing regularly scheduled maintenance. Configuring and maintaining network printing operations. Maintaining a test environment for research and development on new operating systems and other system software. Performing system backups and file restores. Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position. This job requires a flexible work schedule, as server and systems maintenance often must happen after normal business hours and on weekends. Minimum Requirements This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor's degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and/or experience. SOU interprets these minimums as a Bachelor's degree in Computer Science, Information Systems, or other related field, and four (4) years experience OR equivalent combination of education, technical training and experience totaling eight (8) years and demonstrated experience administering and supporting enterprise server environments (e.g., Windows Server, Red Hat/Ubuntu Linux) and virtualization technologies (e.g., VMware, Hyper-V). Typical skills for each core function are cited below. Operating Systems Analysis Knowledge of internal operating system technology, computer operations and hardware, and network communications theory; Ability to use operating system languages as defined by the campus and ability to perform systems-level programming in a distributed, networked environment; Ability to use performance monitoring software and interpret results; Ability to perform preventative and remedial maintenance to operating system(s); Ability to interface/integrate campus defined operating system(s) with software and other systems; Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications; Knowledge of applications programming techniques and procedures; Understanding of job control and production procedures with an ability to troubleshoot and isolate production problems and application code; Ability to research and survey new products and/or releases, such as productivity tools; Ability to establish and document operations procedures; Knowledge of network operating systems and network architecture, configuration, and protocols; Knowledge of client-server technologies. Operating Systems Administration Familiarity with scripting languages (PowerShell, Python, or Bash) for automation. Knowledge of system management and security/control procedures; Knowledge of database design, structure development, features, operations, programming, and data access principles; Knowledge of data communication network architecture, configuration, protocols, and interfaces; Knowledge of operating systems and storage capacity, including ability to perform capacity planning; Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems; Ability to develop and execute disaster recovery plans; Ability to establish data security standards and procedures; Ability to tune database systems and maintain database software. Strong understanding of Active Directory or LDAP directory services. Network Planning and Implementation Knowledge of network activities, configuration, protocols, and interconnectivity requirements for internal/external information transmission; Computer/video skills on specific applicable hardware and software; understanding of system functionality and components; Specialized vendor training or licensing to meet a specified departmental need; Ability to interpret data on system usage and develop engineering specifications to support changing service levels; Ability to interpret and apply broad regulatory standards and technical specifications to assignments; Ability to monitor and manage vendor relationships to ensure responsiveness and quality. Identity & Access Management: Demonstrated experience with IAM platforms such as Okta, AWS IAM, or similar enterprise identity management solutions Authentication Protocols: Working knowledge of SAML 2.0, including configuration and troubleshooting of SAML-based SSO integrations Network Services: Proficiency in DNS administration (zone configuration, record types, troubleshooting) and DHCP management (scope creation, reservations, lease management) Knowledge of essential network and system security concepts Working understanding of firewalls and network ACLs Understanding of file system and application permissions (e.g., Read, Write, Execute; inheritance) Knowledge of encryption basics (e.g., symmetrical vs. asymmetrical encryption, AES, RSA, cipher suites) Certificate and PKI basics (e.g., digital signatures, certificate authentication, certificate authorities, certificate lifecycle management) Preferred Requirements Industry certifications such as Microsoft Certified Systems Engineer (MCSE), Red Hat Certified Engineer (RHCE), VMWare Certified Professional (VCP), Okta Certified, Box Certified. COMPTIA certified. Experience with the account management in systems such as , Okta, Active Directory, or Workday. Experience with Workday Experience with the Box Enterprise file storage system Experience with database systems (Oracle, MS SQL Server, MySQL) Experience with high-availability clustering (MS, Novell, SQL Server). Experience with enterprise directories (Active Directory, eDirectory, LDAP). Experience with enterprise data backup systems (Veeam, Backup Exec, Syncsort). Experience with enterprise storage systems (iSCSI, SANs, NAS) Experience with virtualization technologies (VMWare, MS HyperV, Xen, KVM). Experience with router and switch configuration. Experience with Network Security Appliances (Palo Alto, SonicWALL, Sourcefire). Experience with configuration management software (Puppet, Chef, SaltStack). Experience with infrastructure monitoring software (Zenoss, Nagios, Zabbix, Icinga). Management, Microsoft Fore Front Identity Manager). Experience working within enterprise Information Security frameworks to protect data and secure systems. Essential Functions Duties - The following examples are typical work activities that are meant to illustrate the general range of work functions and are not meant to be all-inclusive or restrictive: (80%) Shared Network and System Administration Work includes evaluation of technical options; consultation with systems engineers, user support teams, users, and management to determine specifications; creation of design documents, determining configuration standards; with consideration given to reliability, usability and ease of ongoing maintenance. Design and implement network support systems -- Responsibilities include; performing evaluation of technical options; consultation with systems engineers, management, vendors, and end users to determine system specifications; creation of detailed design, and configuration plans that consider fault tolerance, reliability, upgradeability; development of implementation strategies which ensure rapid deployment, ease of conversion, and integration with other network systems. The following duties are shared with the Infrastructure Services Manager and other team members: Installation, upgrade, and maintenance of server hardware and operating systems. Installation, upgrade, and maintenance of network security hardware and software. Installation, upgrade, and maintenance of enterprise software. Installation, upgrade, and maintenance of network storage. Installation, upgrade, and maintenance of desktop hardware, operating systems, and applicationssoftware. Planning and coordinating the deployment of new application software/systems, and the upgrade of existing application software/systems, including support for distributed campus enterprise applications. General enterprise-level administration of all of the resources listed above, including monitoring and security. Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position. Maintain system documentation, including network diagrams, procedures, and configuration details Responsible for designing and managing account creation and deletion processes. Configure and manage Single-Sign-On (SSO)integrations across multiple applications and services utilizing SAML and OAuth/OIDC. Administer and maintain enterprise identity and access management (IAM) systems, including Okta and AWS IAM in cloud platforms such as AWS, GCP, and Entra/Azure. Identity management administration. Oversee DNS and DHCP services, including zone management, record maintenance, and IP address allocation (5%) Network Printing Configure and maintain a network printing environment for the campus network. Assist User Services staff with the creation of network printers. Maintain print accounting and management software. (5%) Data Backup and Recovery Maintain a schedule of backup jobs for university systems. Perform media rotation, and media lifecycle tasks. Restore data as needed. Maintain disaster recovery systems and associated procedures. (10%) Technical Support Troubleshoot network and enterprise application system problems. Ensure system reliability and 7×24 operation of the network and other enterprise systems. Informs Help Desk personnel of system outages, actions undertaken to remedy system problems or failures, and estimated time of resolution for a given system outage. Ensure that systems problems have been efficiently and effectively remedied. Assist User Services with user account configuration issues as necessary ensuring that SOU account administration procedures and guidelines are followed. Plan and submit projects to Change Management for projects which may impact users, or the campus community. Skills, Knowledge, and Abilities Excellent communication skills; demonstrated ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations. Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist. Expressed ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment. Strong analytical and research skills; demonstrated ability to gather, evaluate, and to develop well-reasoned conclusions and recommendations. Demonstrated ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems. Great ability to effectively perform work of a highly sensitive and confidential nature that requires access to information. Must be able to exercise sound judgment and discretion, tact, and diplomacy. Takes initiative in independently planning, organizing, and performing work assignments within broadly defined parameters Demonstrated ability to work with a high level of productivity and accuracy/attention to detail. Excellent organizational and time management skills with the demonstrated ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Expressed skill to independently analyze software functionality through technical documents, and design and document efficient/effective work processes; ability to independently analyze software problems, test probable causes, and recommend sound solutions. Excellent computer skills and proficiency with a variety of computer applications including word processing, spreadsheets, databases, online systems, social media platforms, Internet as well as online calendaring and email. Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Willingness to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization and multiple outside agencies. Working knowledge or ability to quickly learn, university infrastructure, policies, and procedures. Demonstrated ability to provide training and direction to student assistants. Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. Knowledge of internal operating system technology, computer operations and hardware, and network communications theory Ability to use performance monitoring software and interpret results. Ability to perform preventative and remedial maintenance to operating system(s). Ability to interface/integrate campus defined operating system(s) with software and other systems. Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications. Ability to establish and document operations procedures. Knowledge of network operating system and network architecture, configuration, and protocols. Knowledge of client server technologies. Knowledge of data communication network architecture, configuration, protocols, and interfaces. Knowledge of operating systems and storage capacity, including ability to perform capacity planning. Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems. Ability to develop and execute disaster recovery plans. Ability to establish data security standards and procedures. Ability to tune database systems and maintain database software. Knowledge of communication transmission technologies (e.g., circuit and packet switching, satellite uplink, etc.). Knowledge of network traffic and performance parameters to interpret variance and service impact to users. Ability to analyze network/systems problems using appropriate test structures and related diagnostics (e.g., protocol analyzer, T-bert analyzer, spectrum analyzer, etc.). Understanding of connectivity, system integration, and traffic issues. General knowledge of telecommunication network design, topology system interface, and protocols to meet support requirements. Understanding of telephone switching technology support, data/video communications, and transmissions media and their performance capabilities. Knowledge of telecommunications and video industry standards. Ability to install network subsystems and to modify local, customized software programs/features (e.g., voice mail, electronic mail, and telecom features). Physical Demands The position spends the majority of time in meetings, sitting, or working at a computer. Occasional lifting of network servers, and other computer equipment. Travel to technical training may occasionally be required. Special Conditions Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. Must be able to successfully pass a pre-employment background check. This position classification has been defined as non-exempt and is subject to the overtime provisions of the Fair Labor Standards Act (FLSA). The person holding this position is considered a mandatory reporter under the Oregon Revised Statutes and is required to comply with the requirements set forth by the Oregon Department of Human Services. _________________________ SOU is an equal access AA/EOE committed to achieving a diverse and inclusive workforce In compliance with the Americans with Disabilities Act (ADA), Southern Oregon University will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application, interviewing, and selection process. You are not required to note the presence of a disability on this application. If, however, you require a reasonable accommodation in the application and/or interview process due to disability, requests must be made in a timely manner to Human Resources. Diversity Statement: Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators, and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community. SOU Land Acknowledgement We want to take this moment to acknowledge that Southern Oregon University is located within the ancestral homelands of the Shasta, Takelma, and Latgawa peoples who lived here since time immemorial. These Tribes were displaced during rapid Euro-American colonization, the Gold Rush, and armed conflict between 1851 and 1856. In the 1850s, the discovery of gold and settlement brought thousands of Euro-Americans to their lands, leading to warfare, epidemics, starvation, and villages being burned. In 1853 the first of several treaties were signed, confederating these Tribes and others together - who would then be referred to as the Rogue River Tribe. These treaties ceded most of their homelands to the United States, and in return, they were guaranteed a permanent homeland reserved for them. At the end of the Rogue River Wars in 1856, these Tribes and many other Tribes from western Oregon were removed to the Siletz Reservation and the Grand Ronde Reservation. Today, the Confederated Tribes of Grand Ronde Community of Oregon (******************* and the Confederated Tribes of Siletz Indians (**************** are living descendants of the Takelma, Shasta, and Latgawa peoples of this area. We encourage YOU to learn about the land you reside on and to join us in advocating for the inherent sovereignty of Indigenous people. Notice to Prospective Employees Section 485 of the Higher Education Act, and The Federal Crime Awareness and Campus Security Act of 1990 (now referred to as the “Clery Act”), require that prospective employees be notified of the availability of SOU's Annual Security and Fire Safety Report. The report provides the annual statistics and campus policies for the reporting of and responding to campus crimes and fires; access to campus facilities; conduct code and campus policies on the use, possession, and sale of drugs/alcohol; and educational/information programs to inform the campus community about campus security procedures and crime prevention. An electronic copy of the Annual Security Report (ASR) can be accessed at the following link: ****************************************************** A physical copy of the ASR is available at no charge upon request. To request a copy, please visit the Office of the General Counsel located in Churchill Hall, 1250 Siskiyou Boulevard, Ashland, Oregon 97520. For more information, call ************, or email ************************.