Administrative Assistant jobs at Pennsylvania State Treasurer

Are you searching for a rewarding role where you can combine your clerical skills and communicating directly with people in need? Find what your are looking for in this Clerical Assistant 2 role with the Office of Income Maintenance, Monroe County Assistance Office. Share your skills on the clerical side of providing aid and support to families in need while ensuring timely, effective, and efficient operations with our team! DESCRIPTION OF WORK In this position, you will perform a wide range of clerical duties, which will enhance staff members' ability to provide quality services to all people in Pennsylvania. This includes completing data entry, registering and distributing incoming applications, and sorting and distributing incoming and outgoing correspondence, all per established procedures. Our team will rely on you to interact with the general public in a courteous and professional manner, both in person and via telephone. Responsibilities involve providing phone coverage, greeting individuals visiting our office, and maintaining appointment schedules. This is an excellent opportunity for utilizing your computer skills to perform various office functions including data entry scanning, imaging, filing, and processing mail and voice mail. Take the next step in your clerical career and make a direct a difference in the lives of people who live in your community! Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: * Full-time employment * Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch. * Travel and overtime: as needed * Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Stroudsburg, PA. The ability to telework is subject to change at any time. Additional details may be provided during the interview. * Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting salary of $36,108 (before taxes). * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * Graduation from high school; or * An equivalent combination of experience and training. Other Requirements: * You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. * Hiring preference for this vacancy may be given to candidates who live within Monroe County. If no eligible candidates who live within Monroe County apply for this position, candidates who reside in other counties may be considered. * You must be able to perform essential job functions. Legal Requirements: * A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. * You must pass a background investigation. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. * You may only apply/test once for this posting. * Your results will be provided via email. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 02 WORK BEHAVIOR 1 Creates, sorts, files, and retrieves physical and electronic documents and folders. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience creating, sorting, filing, and retrieving documents. I created documents, and I sorted, and filed them using a specific system to keep them organized. I retrieved documents/files as needed. * B. I have experience sorting, filing, and retrieving documents, but someone else created the documents. I sorted documents and filed them using a specific system to keep them organized. I retrieved documents/files as needed. * C. I have experience sorting documents and filing them using a specific system to keep them organized; OR I have experience retrieving documents/files. * D. I have NO experience related to this work behavior. 03 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The type(s) of documents you created. * The type(s) of filing systems utilized (alphabetic, numeric, geographic, subject, chronological, color coding, etc.) * The actual duties you performed. * Your level of responsibility. 04 WORK BEHAVIOR 2 - DATA ENTRY Enters information into computer. Ensures the information included is accurate. Levels of Performance Select the Level of Performance that best describes your claim. * A. I have experience entering information into computer. I was responsible for ensuring accuracy of the information submitted. * B. I have experience entering information into computer but someone else ensured the accuracy of the information. * C. I have successfully completed college-level coursework or training related to data entry. * D. I have NO experience or coursework related to this work behavior. 05 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed related to data entry. * The type(s) of data you entered. * Your level of responsibility. 06 If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type, N/A in the text box below. * College/University/Training Source * Course Title * Credits/Clock Hours 07 WORK BEHAVIOR 3 - WRITTEN COMMUNICATION Writes correspondence such as emails, orders, meeting invites, reports, memorandums, decisions, inquiries, agendas, or other methods of disseminating information. Ensures all information is accurate and complete in accordance with policies, standards, and legal requirements using word processing software such as Microsoft Word, Outlook, Excel, and Microsoft Teams. Levels of Performance Select the Level of Performance that best describes your claim. * A. I have experience writing documents or correspondence. I was responsible for the final content. * B. I have experience drafting documents or correspondence but was not responsible for the final content. * C. I have successfully completed college-level coursework related to business writing, technical writing, English composition, or journalism. * D. I have NO experience or coursework related to this work behavior. 08 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The type(s) of documents/correspondence you wrote. * Your level of responsibility. 09 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours 10 WORK BEHAVIOR 4 - CUSTOMER SERVICE Greets visitors and answers telephone inquiries to provide assistance or information regarding inquiries. Forwards complicated inquiries to other staff for follow-up. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience greeting visitors and answering phone calls from external contacts to provide information or assistance on inquiries. * B. I have experience greeting visitors and answering phone calls from other internal staff members or occasionally from external contacts; however, answering phone calls from external contacts was not a routine function of my job. * C. I have NO experience related to this work behavior. 11 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * How often you answered calls and from whom. * The actual duties you performed. * Your level of responsibility. 12 WORK BEHAVIOR 5 - OFFICE EQUIPMENT Operates office equipment and relevant software packages to perform job duties. Instructions: From the list below, please select all the office equipment and software you have experience in operating. * Computer * Scanner * Printer * Spreadsheet software (Microsoft Excel, Google Sheets, etc.) * Collaboration Tools (Microsoft Teams, Zoom, Google Meet, Skype, Slack, etc.) * PDF Editors (Adobe Acrobat Pro, Foxit PDF Editor, etc.) * None of the above 13 In the text box below, please list the name(s) of the employer(s) where you gained the experience you claim with office equipment. If you indicated you have no work experience operating any of the equipment/software, type N/A in the box below. Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website ****************************

If you want a rewarding career in public service and to make a difference in the lives of those who live in your community, this Clerical Assistant 2 position is for you! As part of the Lehigh County Assistance Office, you will help offer assistance and other services to people and families in need. Be part of something bigger than yourself with us! DESCRIPTION OF WORK In this role, you will perform a wide range of clerical duties, which will enhance our staff members' ability to provide quality services to people in Pennsylvania. Your responsibilities will involve a variety of clerical and general office duties by following office procedures and using relevant systems. You will also interact with the general public in a courteous and professional manner both in person and via telephone. Work utilizes basic computer skills to perform various office functions including data entry, customer service, scanning, imaging, filing, answering phones, and processing mail and voice mail. Apply and make a difference with our team! Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: * Full-time employment * Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch. * Travel and overtime: as needed. * Telework: You may have the opportunity to work from home (telework) part-time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Lehigh County. The ability to telework is subject to change at any time. Additional details may be provided during the interview. * Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108 (before taxes). * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * Graduation from high school; or * An equivalent combination of experience and training.. Other Requirements: * You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. * Hiring preference for this vacancy may be given to candidates who live within Lehigh County. If no eligible candidates who live within Lehigh County apply for this position, candidates who reside in other counties may be considered. * You must be able to perform essential job functions. Legal Requirements: * A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. * You may only apply/test once for this posting. * Your results will be provided via email. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 02 WORK BEHAVIOR 1 Sorts, files, and retrieves documents. Levels of Performance Select the "Level of Performance" which best describes your claim. * I have experience sorting, filing, and retrieving documents. I sorted documents and filed them using a specific system to keep them organized. I retrieved documents/files as needed. * I have experience sorting documents and filing them using a specific system to keep them organized; OR I have experience retrieving documents/files. * I have NO experience related to this work behavior. 03 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of filing systems utilized (alphabetic, numeric, geographic, subject, chronological, color coding, etc.) * The actual duties you performed related to sorting, filing, and retrieving documents * Your level of responsibility 04 WORK BEHAVIOR 2 Enters information into the computer. Levels of Performance Select the "Level of Performance" which best describes your claim. * I have experience entering information into a computer, verifying the accuracy of the information, and formatting it according to established standards. * I have experience entering information into a computer and formatting it according to established standards. I was NOT responsible for verifying the accuracy of the information. * I have experience entering information into a computer using previously formatted documents or templates. * I have NO experience related to this work behavior. 05 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of data you entered into the computer * The actual duties you performed related to entering information into a computer * Your level of responsibility 06 WORK BEHAVIOR 3 Greets visitors, answers telephone inquiries, and responds to emails to provide assistance or information regarding inquiries. Forwards complicated inquiries to other staff for follow-up. Levels of Performance Select the "Level of Performance" which best describes your claim. * I have experience greeting visitors, answering phone calls, and responding to emails from external contacts, providing assistance on information on inquiries, and forwarding complicated inquires to other staff for follow-up. * I have experience greeting visitors, answering phone calls, and responding to emails from other internal staff members or occasionally from external contacts; however, answering phone calls and responding to emails from external contacts was not a routine function of my job. * I have NO experience related to this work behavior. 07 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * How often you answered calls and from whom * The types of emails you responded to (from internal staff or external customers) * The actual duties you performed * Your level of responsibility 08 WORK BEHAVIOR 4 Operates office equipment. Instructions From the list below, please select all of the office equipment you have experience in operating. * Computer * Printer * Copy Machine * Fax Machine * Scanner * Postage Machine * None of the above 09 In the text box below, please list the name(s) of the employer(s) where you gained the experience you claim with office experience. If you indicated you have no work experience operating any of the equipment, type N/A in the box below. Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website ****************************

If you are an experienced administrative professional with a strong attention to detail and outstanding communication skills, this opportunity could be the ideal next step in your career. Armstrong County is on the lookout for a Clerical Assistant 3, a position designed to both challenge and refine your abilities within a vibrant and fast-paced work setting. This role not only allows you to play a crucial part in a dedicated team but also opens doors for your professional advancement and personal development. Seize this chance to enhance your career trajectory-do not hesitate to apply today and embark on a rewarding journey! DESCRIPTION OF WORK In this position, you will play a crucial role in overseeing the timekeeping processes for the County Office staff. This includes the precise entry of payroll information, thorough investigation of any discrepancies in time records, and the prompt resolution of payroll-related issues. Your responsibilities will also extend to providing backup support for the front desk receptionist, ensuring that all clerical tasks are executed efficiently and in a timely manner. This role requires a strong attention to detail and the ability to juggle multiple tasks simultaneously, as you will be a key player in ensuring the seamless operation of the office while also assisting with various administrative functions as necessary. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: * Full-time employment * Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. * Telework: You will not have the option to telework in this position. * Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $40,685.00 (before taxes). * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * One year of moderately complex clerical experience; or * An equivalent combination of experience and training. Special Requirements: * This position requires keyboarding skills to meet standards for speed and accuracy. Additional Requirements: * You must be able to perform essential job functions. Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 Do you possess keyboarding skills to meet standards for speed and accuracy? * Yes * No 02 Have you been employed by the Commonwealth of Pennsylvania as a Clerical Assistant 2 (or as a Commonwealth of Pennsylvania Clerk 2 classification or as a Commonwealth of Pennsylvania Clerk Typist 2 classification) for one or more years full-time? * Yes * No 03 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 04 How many years of full-time moderately complex clerical experience do you possess? * 1 year or more * 6 months but less than 1 year * Less than 6 months * None 05 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 06 How many semester credits of college coursework have you completed? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting ************* and clicking the Evaluation Services Link. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. * 30 credits or more * 15 but less than 30 credits * Less than 15 credits * None Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website ****************************

Are you an organized and detail-oriented administrative professional with outstanding communication abilities? The Department of Transportation, Westmoreland County Maintenance Organization is seeking a Clerical Assistant 3 (Timekeeper) to join our team. This essential position focuses on accurately managing timekeeping records and ensuring adherence to all relevant policies and regulations. If you are dedicated to excellence and passionate about providing exceptional administrative support, we invite you to apply for this exciting opportunity to enhance our team's operational efficiency. DESCRIPTION OF WORK In this position, you will serve as the key timekeeper for Westmoreland County, responsible for monitoring employee work hours, absences, and overtime while resolving any discrepancies that may occur. Your duties will also include generating leave balance reports, ensuring that all employee e-Payrolls are saved in a completed status, and that equipment payrolls are maintained with supervisor approval in line with record retention guidelines. You will verify that all leave requests are accurately documented and review payroll outputs to confirm that employee payments comply with established pay rules, policies, and procedures. Additionally, you will inform employees of any payroll errors, detailing the nature of the issue, the steps required for resolution, and the potential impacts. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: * Full-time employment * Work hours are 7:00 AM to 3:00 PM, Monday - Friday, with a 30-minute lunch. * Telework: You will not have the option to telework in this position. * Salary: In some cases, the starting salary may be non-negotiable. * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * One year of moderately complex clerical experience; or * An equivalent combination of experience and training. Special Requirements: * This position requires keyboarding skills to meet standards for speed and accuracy. Additional Requirements: * You must be able to perform essential job functions. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 Do you possess keyboarding skills to meet standards for speed and accuracy? * Yes * No 02 Have you been employed by the Commonwealth of Pennsylvania as a Clerical Assistant 2 (or as a Commonwealth of Pennsylvania Clerk 2 classification or as a Commonwealth of Pennsylvania Clerk Typist 2 classification) for one or more years full-time? * Yes * No 03 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 04 How many years of full-time moderately complex clerical experience do you possess? * 1 year or more * 6 months but less than 1 year * Less than 6 months * None 05 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 06 How many semester credits of college coursework have you completed? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting ************* and clicking the Evaluation Services Link. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. * 30 credits or more * 15 but less than 30 credits * Less than 15 credits * None Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website ****************************

Are you an organized and detail-oriented administrative professional with outstanding communication abilities? The Department of Transportation, Westmoreland County Maintenance Organization is seeking a Clerical Assistant 3 (Timekeeper) to join our team. This essential position focuses on accurately managing timekeeping records and ensuring adherence to all relevant policies and regulations. If you are dedicated to excellence and passionate about providing exceptional administrative support, we invite you to apply for this exciting opportunity to enhance our team's operational efficiency. DESCRIPTION OF WORK In this position, you will serve as the key timekeeper for Westmoreland County, responsible for monitoring employee work hours, absences, and overtime while resolving any discrepancies that may occur. Your duties will also include generating leave balance reports, ensuring that all employee e-Payrolls are saved in a completed status, and that equipment payrolls are maintained with supervisor approval in line with record retention guidelines. You will verify that all leave requests are accurately documented and review payroll outputs to confirm that employee payments comply with established pay rules, policies, and procedures. Additionally, you will inform employees of any payroll errors, detailing the nature of the issue, the steps required for resolution, and the potential impacts. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: * Full-time employment * Work hours are 7:00 AM to 3:00 PM, Monday - Friday, with a 30-minute lunch. * Telework: You will not have the option to telework in this position. * Salary: In some cases, the starting salary may be non-negotiable. * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY Organization or Location Restrictions: * This posting is limited to applicants employed by the Department of Transportation, Westmoreland County. Additional funding restrictions may apply. QUALIFICATIONS Minimum Experience and Training Requirements: * One year as a Clerical Assistant 2 (commonwealth title); or * One year of moderately complex clerical experience; or * An equivalent combination of experience and training. Special Requirements: * This position requires keyboarding skills to meet standards for speed and accuracy. Additional Requirements: * You must be able to perform essential job functions. This position is subject to the provisions of a collective bargaining agreement or memorandum of understanding. If no applicable union-covered bidders apply, other applicants may be considered. * Seniority rights apply for Clerical Assistant 2s * Seniority/Promotion Unit: 125 How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 Do you possess keyboarding skills to meet standards for speed and accuracy? * Yes * No 02 Have you been employed by the Commonwealth of Pennsylvania as a Clerical Assistant 2 (or as a Commonwealth of Pennsylvania Clerk 2 classification or as a Commonwealth of Pennsylvania Clerk Typist 2 classification) for one or more years full-time? * Yes * No 03 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 04 How many years of full-time moderately complex clerical experience do you possess? * 1 year or more * 6 months but less than 1 year * Less than 6 months * None 05 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 06 How many semester credits of college coursework have you completed? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting ************* and clicking the Evaluation Services Link. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. * 30 credits or more * 15 but less than 30 credits * Less than 15 credits * None Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://*********************

The Department of Corrections, State Correctional Institution (SCI) at Phoenix is seeking an organized, positive individual to provide clerical support at our facility. If you are a dedicated individual with a positive attitude, organized, and detail oriented, as well as having a strong interest in clerical work, this may be the position for you. We offer a competitive salary and state benefits including health insurance, dental, vision, as well as life insurance coverage. We also have an excellent vacation, sick and holiday package, as well as a retirement plan. If you have the required experience and are looking to start an exciting career, the Department of Corrections wants to hear from you! Apply today to join our dedicated team! DESCRIPTION OF WORK As a Clerical Assistant 2 you will provide clerical and office support to your assigned institution. You will be responsible for filing, typing a variety of documents, and inputting data for various departments within the institution. You will also be required to operate office equipment and maintain computer databases and records. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: * Full-time employment, 37.5 hours per week. * Work hours are 8:00am to 4:00pm, Monday-Friday, with a 30-minute lunch. * Telework: You will not have the option to telework in this position. * Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108 (before taxes). * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * Graduation from high school; or * An equivalent combination of experience and training. Additional Requirements: * Must understand how to efficiently use and navigate a personal computer. * Must have two (2) years or more of experience with the Microsoft systems (Word/Excel/Outlook, etc.) and other software packages to create and maintain spreadsheets/calendars/documents/rosters etc. * Must have the ability to work with various office equipment such as: scanner, printer, fax machine, computer, tablet, telephone, personal communication devices etc. * Must have previous experience working in an office setting as a clerk and or personal assistant. * Must have experience with electronic communication tools/skills, such as video conferencing, and creating meetings in Microsoft Teams or Zoom. * Must have experience combining and manipulating documents in Adobe Pro. * Must have proficient keyboarding skills. * Successful completion of basic training in Elizabethtown, PA is required. * You must be able to perform essential job functions. Legal Requirements: * You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 Additional Requirements: Do you have previous experience in efficiently using and navigating a personal computer? * Yes * No 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 Additional Requirements: Do you have two (2) years or more of experience with the Microsoft systems (Word/Excel/Outlook, etc.) and other software packages to create and maintain spreadsheets/calendars/documents/rosters etc.? * Yes * No 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 Additional Requirements: Do you have the ability to work with various office equipment such as: scanner, printer, fax machine, computer, tablet, telephone, personal communication devices etc.? * Yes * No 06 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 07 Additional Requirements: Do you have previous experience working in an office setting as a clerk and or personal assistant? * Yes * No 08 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 09 Additional Requirements: Do you have previous experience with electronic communication tools/skills, such as video conferencing, and creating meetings in Microsoft Teams or Zoom? * Yes * No 10 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 11 Additional Requirements: Do you have previous experience combining and manipulating documents in Adobe Pro? * Yes * No 12 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 13 Additional Requirements: Do you possess proficient keyboarding skills? * Yes * No 14 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://*********************

The Department of Corrections, State Correctional Institute at Camp Hill is seeking an organized, positive individual to provide clerical support. If you are a dedicated individual with a positive attitude, is organized, and pays attention to details, as well as having a strong interest in clerical work, this may be the position for you. We offer a competitive salary and state benefits including health insurance, dental, vision as well as life insurance coverage. We also have an excellent vacation, sick and holiday package as well as a retirement plan. If you have the required experience and are looking to start an exciting career, the Department of Corrections wants to hear from you! DESCRIPTION OF WORK As a Clerical Assistant 2 you will provide clerical and office support to your assigned institution. You will be responsible for filing, typing a variety of documents, and inputting data for various departments within the institution, operate office equipment and maintaining computer databases and records. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: * Full-time employment. * Work hours are 8:00am to 4:00pm, Monday - Friday, with a 30-minute lunch. * This position is eligible for full retirement benefits at age 60/65. * Telework: You will not have the option to telework in this position. * Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108 (before taxes). * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * Graduation from high school; or * An equivalent combination of experience and training. Additional Requirements: * You must understand how to efficiently use and navigate a PC. * You must have two (2) years or more of experience with the Microsoft systems (Word/Excel/Outlook, etc.) and other software packages to create and maintain spreadsheets/calendars/documents/rosters etc. * You must have the ability to work with various office equipment such as: scanner, printer, fax machine, computer, tablet, telephone, personal communication devices etc. * You must have proficient keyboarding skills. * Successful completion of basic training in Elizabethtown, PA is required. * You must be able to perform essential job functions. Preferred Qualifications (not required): * Able to stand and operate document scanning machines. Legal Requirements: * You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements. How To Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 Additional Requirement: Do you understand how to efficiently use and navigate a PC? * Yes * No 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 Additional Requirement: Do you have two (2) years or more of experience with the Microsoft systems (Word/Excel/Outlook, etc.) and other software packages to create and maintain spreadsheets/calendars/documents/rosters etc.? * Yes * No 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 Additional Requirement: Do you have the ability to work with various office equipment such as: scanner, printer, fax machine, computer, tablet, telephone, personal communication devices etc.? * Yes * No 06 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 07 Additional Requirement: Do you have proficient keyboarding skills? * Yes * No 08 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 09 Preferred Qualifications: Do you have the ability to stand and operate document scanning machines? * Yes * No Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website ****************************

The Department of Corrections, State Correctional Institution (SCI) at Laurel Highlands is seeking an organized, positive individual to provide clerical support at our facility. If you are a dedicated individual with a positive attitude, organized, and detail oriented, as well as having a strong interest in clerical work, this may be the position for you. We offer a competitive salary and state benefits including health insurance, dental, vision, as well as life insurance coverage. We also have an excellent vacation, sick and holiday package, as well as a retirement plan. If you have the required experience and are looking to start an exciting career, the Department of Corrections wants to hear from you! Apply today to join our dedicated team! DESCRIPTION OF WORK As a Clerical Assistant 2 you will provide clerical and office support to your assigned institution. You will be responsible for filing, typing a variety of documents, and inputting data for various departments within the institution. You will also be required to operate office equipment and maintain computer databases and records. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: * Full-time employment, 37.5 hours per week. * Work hours are 8:00am to 4:00pm, Monday-Friday, with a 30-minute lunch. * Telework: You will not have the option to telework in this position. * Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108 (before taxes). * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * Graduation from high school; or * An equivalent combination of experience and training. Additional Requirements: * Successful completion of basic training in Elizabethtown, PA is required. * You must be able to perform essential job functions. Legal Requirements: * You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://*********************

Are you searching for a rewarding career in public service? Do you want to make a difference in the lives of those who live in your community? If you do, a Clerical Assistant 2 position with the Department of Human Services might be perfect for you! Apply today to join our dedicated team of professionals! DESCRIPTION OF WORK You will perform a wide range of clerical duties, which will enhance staff members ability to provide quality services to the citizens of Pennsylvania. You will engage in a variety of clerical and general office duties by following office procedures and using relevant systems. Clerical Assistant 2s interact with the general public in a courteous and professional manner both in person and via telephone. You will utilize basic computer skills to perform various office functions including data entry, customer service, scanning, imaging, filing, answering phones, and processing mail and voice mail. Job duties are carried out under the general supervision of a Clerical Supervisor. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: * Full-time employment, 37.5 hours per week. * Work hours are 8:30 AM to 5:00 PM, Monday thru Friday with a 1-hour lunch. * Travel and overtime as needed. * Free parking at this facility. * DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement and shift selection in addition to a great work environment. * Work Conditions: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language. * Telework: This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Wellsboro, PA. The ability to telework is subject to change at any time. * Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting salary of $36,108 (before taxes). * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * Graduation from high school; or * An equivalent combination of experience and training. Other Requirements: * You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. * Hiring preference for this vacancy will be given to candidates who live within Tioga County. If no eligible candidates who live within Tioga County apply for this position candidates who reside in other counties may be considered. * You must be able to perform essential job functions. Legal Requirements: * A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. * You may only apply/test once for this posting. * Your results will be provided via email. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 02 WORK BEHAVIOR 1 Creates, sorts, files, and retrieves physical and electronic documents and folders. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience creating, sorting, filing, and retrieving documents. I created documents, and I sorted, and filed them using a specific system to keep them organized. I retrieved documents/files as needed. * B. I have experience sorting, filing, and retrieving documents, but someone else created the documents. I sorted documents and filed them using a specific system to keep them organized. I retrieved documents/files as needed. * C. I have experience sorting documents and filing them using a specific system to keep them organized; OR I have experience retrieving documents/files. * D. I have NO experience related to this work behavior. 03 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The type(s) of documents you created. * The type(s) of filing systems utilized (alphabetic, numeric, geographic, subject, chronological, color coding, etc.) * The actual duties you performed. * Your level of responsibility. 04 WORK BEHAVIOR 2 - DATA ENTRY Enters information into computer. Ensures the information included is accurate. Levels of Performance Select the Level of Performance that best describes your claim. * A. I have experience entering information into computer. I was responsible for ensuring accuracy of the information submitted. * B. I have experience entering information into computer but someone else ensured the accuracy of the information. * C. I have successfully completed college-level coursework or training related to data entry. * D. I have NO experience or coursework related to this work behavior. 05 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed related to data entry. * The type(s) of data you entered. * Your level of responsibility. 06 If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type, N/A in the text box below. * College/University/Training Source * Course Title * Credits/Clock Hours 07 WORK BEHAVIOR 3 - WRITTEN COMMUNICATION Writes correspondence such as emails, orders, meeting invites, reports, memorandums, decisions, inquiries, agendas, or other methods of disseminating information. Ensures all information is accurate and complete in accordance with policies, standards, and legal requirements using word processing software such as Microsoft Word, Outlook, Excel, and Microsoft Teams. Levels of Performance Select the Level of Performance that best describes your claim. * A. I have experience writing documents or correspondence. I was responsible for the final content. * B. I have experience drafting documents or correspondence but was not responsible for the final content. * C. I have successfully completed college-level coursework related to business writing, technical writing, English composition, or journalism. * D. I have NO experience or coursework related to this work behavior. 08 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The type(s) of documents/correspondence you wrote. * Your level of responsibility. 09 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours 10 WORK BEHAVIOR 4 - CUSTOMER SERVICE Greets visitors and answers telephone inquiries to provide assistance or information regarding inquiries. Forwards complicated inquiries to other staff for follow-up. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience greeting visitors and answering phone calls from external contacts to provide information or assistance on inquiries. * B. I have experience greeting visitors and answering phone calls from other internal staff members or occasionally from external contacts; however, answering phone calls from external contacts was not a routine function of my job. * C. I have NO experience related to this work behavior. 11 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * How often you answered calls and from whom. * The actual duties you performed. * Your level of responsibility. 12 WORK BEHAVIOR 5 - OFFICE EQUIPMENT Operates office equipment and relevant software packages to perform job duties. Instructions: From the list below, please select all the office equipment and software you have experience in operating. * Computer * Scanner * Printer * Spreadsheet software (Microsoft Excel, Google Sheets, etc.) * Collaboration Tools (Microsoft Teams, Zoom, Google Meet, Skype, Slack, etc.) * PDF Editors (Adobe Acrobat Pro, Foxit PDF Editor, etc.) * None of the above 13 In the text box below, please list the name(s) of the employer(s) where you gained the experience you claim with office equipment. If you indicated you have no work experience operating any of the equipment/software, type N/A in the box below. Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://*********************

The Department of Military and Veterans Affairs, Delaware Valley Veterans' Home is seeking a Clerical Assistant 2 to provide clerical support to the Clinical Services Manager. Through working with our staff, you support our mission to provide superior care to our residents which includes both veterans and their spouses. If you are an energetic, efficient, and detail oriented individual who is committed to providing amazing resident care, this job is for you! Watch this video to see how you can make a difference caring for Pennsylvania's veterans working for the Department of Military and Veterans Affairs. Come join the DMVA team, apply today! DESCRIPTION OF WORK This position provides clerical support to the Clinical Services Manager (Director of Nursing) in the veterans' extended care facility and is responsible for maintaining the calendar of the Director of Nursing, greeting visitors, filing, making copies, arranging travel, and maintain records for Nursing Department contractor hours. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: * Full-time employment, 37.5 hours per week. * Work hours are 7:30am to 3:45pm, Monday-Friday, with a 30-minute lunch. * Telework: You will not have the option to telework in this position. * Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108 (before taxes). * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * Graduation from high school; or * An equivalent combination of experience and training. Additional Requirements: * You must be able to perform essential job functions. Legal Requirements: * This position falls under the provisions of the Older Adult Protective Services Act. * Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance. * A conditional offer of employment will require a medical examination. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website ****************************

The Department of Military and Veterans Affairs, Delaware Valley Veterans' Home is seeking a Clerical Assistant 2 to provide dedicated, superior care to our veteran residents and their spouses. We are seeking hard working, enthusiastic, compassionate and caring people who are committed to providing exceptional care to our residents. If you are an ambitious, confident Clerical Assistant 2 committed to providing amazing resident care, this job is for you! Watch this video to see how you can make a difference caring for Pennsylvania's veterans working for the Department of Military and Veterans Affairs. Come join the DMVA team, apply today! DESCRIPTION OF WORK The Clerical Assistant 2 in this position provides clerical support to the Nursing department (unit clerk) in the veterans' extended care facility and is responsible for answering telephone calls and delivering messages. Additional duties include copying, typing documents, scanning information, faxing, and maintaining unit inventory of equipment and supplies. This position will be responsible for electronic purchase requisitions/shopping carts as requested by the Nursing Department and will assemble and provide to nursing staff Admission Packets, Transfer Packets, Death packets, and other documents as required. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: * Full-time employment, 37.5 hours per week. * Work hours are 2:00pm to 10:00pm, Monday-Friday, with a 30-minute lunch. * Telework: You will not have the option to telework in this position. * Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108 (before taxes). * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * Graduation from high school; or * An equivalent combination of experience and training. Additional Requirements: * You must be able to perform essential job functions. Legal Requirements: * This position falls under the provisions of the Older Adult Protective Services Act. * Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance. * A conditional offer of employment will require a medical examination. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://*********************

The Department of Health is searching to fill a Clerical Assistant 2 position with someone who is energetic, efficient, and detail oriented, and will thrive in a fast-paced office production environment. This position is within the Bureau of Health Statistics and Registries, Division of Vital Records. If this position sounds interesting to you, apply today to join our dedicated team! DESCRIPTION OF WORK The Clerical Assistant 2 in this position will be responsible for all duties required in processing incoming and outgoing mail for the New Castle Office. You will read and sort mail into appropriate categories, bundle and place in trays on shelves in stockroom, collect and sort all out-going mail, and weigh and place proper postage on outgoing mail and parcels. In performing these duties you will determine the most economical method of mailing and classification according to postal regulations. Receive and complete requests for application searches in a timely manner. Record daily piece and postage usage via ascending and descending meters and record information on daily report. Print daily birth certified copies with a delivery type of regular mail and complimentary birth certified copies and verify printed copies for accuracy. Perform a variety of certified copy functions, which include the following: screen and review all applications for birth and death certified copies to determine if applicant is eligible and has met the Division's requirements. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: * Full time employment, 37.5 hours per week, Monday thru Friday. * Work hours are 10:00 AM to 6:00 PM, with a 30-minute lunch. * Telework: You will not have the option to telework in this position. * Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108 (before taxes). * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * Graduation from high school; or * An equivalent combination of experience and training. Additional Requirements: * You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. * You must be able to perform essential job functions. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. * You may only apply/test once for this posting. * Your results will be provided via email. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 02 WORK BEHAVIOR 1 Sorts, files, and retrieves documents. Levels of Performance Select the "Level of Performance" which best describes your claim. * I have experience sorting, filing, and retrieving documents. I sorted documents and filed them using a specific system to keep them organized. I retrieved documents/files as needed. * I have experience sorting documents and filing them using a specific system to keep them organized; OR I have experience retrieving documents/files. * I have NO experience related to this work behavior. 03 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of filing systems utilized (alphabetic, numeric, geographic, subject, chronological, color coding, etc.) * The actual duties you performed * Your level of responsibility 04 WORK BEHAVIOR 2 Enters information into the computer. Levels of Performance Select the "Level of Performance" which best describes your claim. * I have experience entering information into a computer, verifying the accuracy of the information, and formatting it according to established standards. * I have experience entering information into a computer and formatting it according to established standards. I was NOT responsible for verifying the accuracy of the information. * I have experience entering information into a computer using previously formatted documents or templates. * I have NO experience related to this work behavior. 05 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of data you entered into the computer * The actual duties you performed * Your level of responsibility 06 WORK BEHAVIOR 3 Answers phone calls and provides assistance or information regarding inquiries. Forwards complicated inquiries to other staff for follow-up. Levels of Performance Select the "Level of Performance" which best describes your claim. * I have experience answering phone calls external contacts, providing assistance or information on inquiries, and forwarding complicated inquires to other staff for follow-up. * I have experience answering phone calls from other internal staff members or occasionally from external contacts; however, answering phone calls from external contacts was not a routine function of my job. * I have NO experience related to this work behavior. 07 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * How often you answered calls and from whom * The actual duties you performed * Your level of responsibility 08 WORK BEHAVIOR 4 Operates office equipment. Instructions From the list below, please select all of the office equipment you have experience in operating. * Computer * Printer * Copy Machine * Fax Machine * Scanner * None of the above 09 In the text box below, please list the name(s) of the employer(s) where you gained the experience you claim with office equipment. If you indicated you have no work experience operating any of the equipment, type N/A in the box below. Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://*********************

Are you searching for a rewarding career in public service? Do you want to make a difference in the lives of those who live in your community? If you do, a Clerical Assistant 2 position with the Department of Human Services might be perfect for you! Apply today to join our dedicated team of professionals! DESCRIPTION OF WORK You will perform a wide-range of clerical duties, which will enhance staff members' ability to provide quality services to the citizens of Pennsylvania. You will engage in a variety of clerical and general office duties by following office procedures and using relevant systems. Clerical Assistant 2s interact with the general public in a courteous and professional manner both in person and via telephone. You will utilize basic computer skills to perform various office functions including data entry, customer service, scanning, imaging, filing, answering phones, and processing mail and voice mail. Job duties are carried out under the general supervision of a Clerical Supervisor. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: * Full-time employment, 37.5 hours per week. * Work hours are 8:30 AM to 5:00 PM, Monday thru Friday with a 1-hour lunch. * Travel and overtime as needed. * DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement and shift selection in addition to a great work environment. * Work Conditions: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language. * Telework: This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Washington, PA. The ability to telework is subject to change at any time. * Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting salary of $36,108 (before taxes). * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);or * Graduation from high school; or * An equivalent combination of experience and training. Other Requirements: * You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. * Hiring preference for this vacancy may be given to candidates who live within Washington County. If no eligible candidates who live within Washington County apply for this position, candidates who reside in other counties may be considered. * You must be able to perform essential job functions. Legal Requirement: * A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. * You may only apply/test once for this posting. * Your results will be provided via email. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 CS-INSTRUCTIONS You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 02 WORK BEHAVIOR 1 Sorts, files, and retrieves documents. Levels of Performance Select the "Level of Performance" which best describes your claim. * I have experience sorting, filing, and retrieving documents. I sorted documents and filed them using a specific system to keep them organized. I retrieved documents/files as needed. * I have experience sorting documents and filing them using a specific system to keep them organized; OR I have experience retrieving documents/files. * I have NO experience related to this work behavior. 03 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of filing systems utilized (alphabetic, numeric, geographic, subject, chronological, color coding, etc.) * The actual duties you performed * Your level of responsibility 04 WORK BEHAVIOR 2 Enters information into the computer. Levels of Performance Select the "Level of Performance" which best describes your claim. * I have experience entering information into a computer, verifying the accuracy of the information, and formatting it according to established standards. * I have experience entering information into a computer and formatting it according to established standards. I was NOT responsible for verifying the accuracy of the information. * I have experience entering information into a computer using previously formatted documents or templates. * I have NO experience related to this work behavior. 05 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of data you entered into the computer * The actual duties you performed * Your level of responsibility 06 WORK BEHAVIOR 3 Greets visitors, answers telephone inquiries, and responds to emails to provide assistance or information regarding inquiries. Forwards complicated inquiries to other staff for follow-up. Levels of Performance Select the "Level of Performance" which best describes your claim. * I have experience greeting visitors, answering phone calls, and responding to emails from external contacts, providing assistance on information on inquiries, and forwarding complicated inquires to other staff for follow-up. * I have experience greeting visitors, answering phone calls, and responding to emails from other internal staff members or occasionally from external contacts; however, answering phone calls and responding to emails from external contacts was not a routine function of my job. * I have NO experience related to this work behavior. 07 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * How often you answered calls and from whom * The types of emails you responded to (from internal staff or external customers) * The actual duties you performed * Your level of responsibility 08 WORK BEHAVIOR 4 Operates office equipment. Instructions From the list below, please select all of the office equipment you have experience in operating. * Computer * Printer * Copy Machine * Fax Machine * Scanner * Postage Machine * None of the above 09 In the text box below, please list the name(s) of the employer(s) where you gained the experience you claim with office experience. If you indicated you have no work experience operating any of the equipment, type N/A in the box below. Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://*********************

Are you searching for a rewarding career in public service? Do you want to make a difference in the lives of those who live in your community? If you do, a Clerical Assistant 2 position with the Department of Human Services might be perfect for you! Apply today to join our dedicated team of professionals! DESCRIPTION OF WORK You will perform a wide range of clerical duties, which will enhance staff members ability to provide quality services to the citizens of Pennsylvania. You will engage in a variety of clerical and general office duties by following office procedures and using relevant systems. Clerical Assistant 2s interact with the general public in a courteous and professional manner both in person and via telephone. You will utilize basic computer skills to perform various office functions including data entry, customer service, scanning, imaging, filing, answering phones, and processing mail and voice mail. Job duties are carried out under the general supervision of a Clerical Supervisor. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: * Full-time employment, 37.5 hours per week. * Work hours are 8:30 AM to 5:00 PM, Monday thru Friday with a 1-hour lunch. * Travel and overtime as needed. * DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement and shift selection in addition to a great work environment. * Work Conditions: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language. * Telework: This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Easton, PA. The ability to telework is subject to change at any time. * Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting salary of $36,108 (before taxes). * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * Graduation from high school; or * An equivalent combination of experience and training. Other Requirements: * You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. * Hiring preference for this vacancy will be given to candidates who live within Northampton County. If no eligible candidates who live within Northampton County apply for this position candidates who reside in other counties may be considered. * You must be able to perform essential job functions. Legal Requirements: * A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. * You must pass a background investigation. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. * You may only apply/test once for this posting. * Your results will be provided via email. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 02 WORK BEHAVIOR 1 Creates, sorts, files, and retrieves physical and electronic documents and folders. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience creating, sorting, filing, and retrieving documents. I created documents, and I sorted, and filed them using a specific system to keep them organized. I retrieved documents/files as needed. * B. I have experience sorting, filing, and retrieving documents, but someone else created the documents. I sorted documents and filed them using a specific system to keep them organized. I retrieved documents/files as needed. * C. I have experience sorting documents and filing them using a specific system to keep them organized; OR I have experience retrieving documents/files. * D. I have NO experience related to this work behavior. 03 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The type(s) of documents you created. * The type(s) of filing systems utilized (alphabetic, numeric, geographic, subject, chronological, color coding, etc.) * The actual duties you performed. * Your level of responsibility. 04 WORK BEHAVIOR 2 - DATA ENTRY Enters information into computer. Ensures the information included is accurate. Levels of Performance Select the Level of Performance that best describes your claim. * A. I have experience entering information into computer. I was responsible for ensuring accuracy of the information submitted. * B. I have experience entering information into computer but someone else ensured the accuracy of the information. * C. I have successfully completed college-level coursework or training related to data entry. * D. I have NO experience or coursework related to this work behavior. 05 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed related to data entry. * The type(s) of data you entered. * Your level of responsibility. 06 If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type, N/A in the text box below. * College/University/Training Source * Course Title * Credits/Clock Hours 07 WORK BEHAVIOR 3 - WRITTEN COMMUNICATION Writes correspondence such as emails, orders, meeting invites, reports, memorandums, decisions, inquiries, agendas, or other methods of disseminating information. Ensures all information is accurate and complete in accordance with policies, standards, and legal requirements using word processing software such as Microsoft Word, Outlook, Excel, and Microsoft Teams. Levels of Performance Select the Level of Performance that best describes your claim. * A. I have experience writing documents or correspondence. I was responsible for the final content. * B. I have experience drafting documents or correspondence but was not responsible for the final content. * C. I have successfully completed college-level coursework related to business writing, technical writing, English composition, or journalism. * D. I have NO experience or coursework related to this work behavior. 08 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The type(s) of documents/correspondence you wrote. * Your level of responsibility. 09 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours 10 WORK BEHAVIOR 4 - CUSTOMER SERVICE Greets visitors and answers telephone inquiries to provide assistance or information regarding inquiries. Forwards complicated inquiries to other staff for follow-up. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience greeting visitors and answering phone calls from external contacts to provide information or assistance on inquiries. * B. I have experience greeting visitors and answering phone calls from other internal staff members or occasionally from external contacts; however, answering phone calls from external contacts was not a routine function of my job. * C. I have NO experience related to this work behavior. 11 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * How often you answered calls and from whom. * The actual duties you performed. * Your level of responsibility. 12 WORK BEHAVIOR 5 - OFFICE EQUIPMENT Operates office equipment and relevant software packages to perform job duties. Instructions: From the list below, please select all the office equipment and software you have experience in operating. * Computer * Scanner * Printer * Spreadsheet software (Microsoft Excel, Google Sheets, etc.) * Collaboration Tools (Microsoft Teams, Zoom, Google Meet, Skype, Slack, etc.) * PDF Editors (Adobe Acrobat Pro, Foxit PDF Editor, etc.) * None of the above 13 In the text box below, please list the name(s) of the employer(s) where you gained the experience you claim with office equipment. If you indicated you have no work experience operating any of the equipment/software, type N/A in the box below. Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://*********************

Are you looking for seasonal employment where you make a difference in the lives of those in your community by providing needed assistance? The Department of Human Services (DHS), Montgomery County Assistance Office (CAO) in Montgomery County is welcoming a Seasonal Clerical Assistant 2 to join its team. If this opportunity sounds interesting and if you meet the minimum requirements, the DHS wants to hear from you, apply today! DESCRIPTION OF WORK As Clerical Assistant 2 you will be assisting with the Low Income Home Energy Assistance Program (LIHEAP). This is a full-time, seasonal position that typically runs for 6-8 months during the fall and winter seasons to assist clients in the process of applying for heating assistance. After receiving on the job training, you will perform a wide-range of clerical duties, which will enhance staff members' ability to provide quality services to the citizens of Pennsylvania. You will engage in a variety of clerical and general office duties by following office procedures and using relevant systems. Clerical Assistant 2s interact with the general public in a courteous and professional manner both in person and via telephone. You will utilize basic computer skills to perform various office functions including data entry, customer service, scanning, imaging, filing, answering phones, and processing mail and voice mail. Job duties are carried out under the general supervision of a Clerical Supervisor. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: * Non-permanent, full-time, seasonal employment, 37.5 hours per week. * Seasonal employment runs from approximately October to April but employment may begin as early as September and last until June. * Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch. * Travel and overtime as needed. * WORK CONDITIONS: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language. * DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement and shift selection in addition to a great work environment. * Telework: You will not have the option to telework in this position. * Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting salary of $18.46/hour (before taxes). * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * Graduation from high school; or * An equivalent combination of experience and training. Other Requirements: * You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. * Hiring preference for this vacancy will be given to candidates who live within Montgomery County. If no eligible candidates who live within Montgomery County apply for this position candidates who reside in other counties may be considered. * You must be able to perform essential job functions. Legal Requirements: * You must pass a background investigation. * A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. * You may only apply/test once for this posting. * Your results will be provided via email. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 CS-INSTRUCTIONS You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 02 WORK BEHAVIOR 1 Sorts, files, and retrieves documents. Levels of Performance Select the "Level of Performance" which best describes your claim. * I have experience sorting, filing, and retrieving documents. I sorted documents and filed them using a specific system to keep them organized. I retrieved documents/files as needed. * I have experience sorting documents and filing them using a specific system to keep them organized; OR I have experience retrieving documents/files. * I have NO experience related to this work behavior. 03 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of filing systems utilized (alphabetic, numeric, geographic, subject, chronological, color coding, etc.) * The actual duties you performed * Your level of responsibility 04 WORK BEHAVIOR 2 Enters information into the computer. Levels of Performance Select the "Level of Performance" which best describes your claim. * I have experience entering information into a computer, verifying the accuracy of the information, and formatting it according to established standards. * I have experience entering information into a computer and formatting it according to established standards. I was NOT responsible for verifying the accuracy of the information. * I have experience entering information into a computer using previously formatted documents or templates. * I have NO experience related to this work behavior. 05 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of data you entered into the computer * The actual duties you performed * Your level of responsibility 06 WORK BEHAVIOR 3 Greets visitors, answers telephone inquiries, and responds to emails to provide assistance or information regarding inquiries. Forwards complicated inquiries to other staff for follow-up. Levels of Performance Select the "Level of Performance" which best describes your claim. * I have experience greeting visitors, answering phone calls, and responding to emails from external contacts, providing assistance on information on inquiries, and forwarding complicated inquires to other staff for follow-up. * I have experience greeting visitors, answering phone calls, and responding to emails from other internal staff members or occasionally from external contacts; however, answering phone calls and responding to emails from external contacts was not a routine function of my job. * I have NO experience related to this work behavior. 07 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * How often you answered calls and from whom * The types of emails you responded to (from internal staff or external customers) * The actual duties you performed * Your level of responsibility 08 WORK BEHAVIOR 4 Operates office equipment. Instructions From the list below, please select all of the office equipment you have experience in operating. * Computer * Printer * Copy Machine * Fax Machine * Scanner * Postage Machine * None of the above 09 In the text box below, please list the name(s) of the employer(s) where you gained the experience you claim with office experience. If you indicated you have no work experience operating any of the equipment, type N/A in the box below. Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://*********************

Are you searching for a rewarding career in public service? Do you want to make a difference in the lives of those who live in your community? If you do, a Clerical Assistant 2 position with the Department of Human Services might be perfect for you! Apply today to join our dedicated team of professionals! DESCRIPTION OF WORK In this position you will be responsible and accountable for performing moderately complex clerical work which requires the processing of a variety of documents. The following job tasks are carried out within the Administrative Services Division of the Allegheny County Assistance Office under the general supervision of a Management Analyst 2. The Clerical Assistant 2 will receive and distribute mail and supplies to all district offices and divisions. Drives to deliver mail to districts, divisions and DHS affiliated Agencies. Processes all outgoing U.S. Mail for the districts and divisions, as well as prepares and processes all certified mail. Prepares Harrisburg outgoing mail for courier delivery. Operates a personal computer and operates and maintains the postage machine, copier and calculator. Prepares used toners for outgoing shipment. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: * Full-time employment, 37.5 hours per week. * Work hours are 8:30 AM to 5:00 PM, Monday thru Friday with a 1-hour lunch. * Travel and overtime as needed. * DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement and shift selection in addition to a great work environment. * Work Conditions: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language. * Telework: You will not have the option to telework in this position. * Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting salary of $36,108 (before taxes). * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * Graduation from high school; or * An equivalent combination of experience and training. Other Requirements: * This particular position also requires possession of a valid driver's license. * You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. * Hiring preference for this vacancy will be given to candidates who live within Allegheny County. If no eligible candidates who live within Allegheny County apply for this position candidates who reside in other counties may be considered. * You must be able to perform essential job functions. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. * You may only apply/test once for this posting. * Your results will be provided via email. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 Selective Certification: Do you possess a current driver's license which is not under suspension? * Yes * No 02 If you answered yes, please provide your driver's license number and expiration date. If you answered no, type N/A in the text box below. 03 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 04 WORK BEHAVIOR 1 Creates, sorts, files, and retrieves physical and electronic documents and folders. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience creating, sorting, filing, and retrieving documents. I sorted documents and filed them using a specific system to keep them organized. I retrieved documents/files as needed. * B. I have experience sorting, filing, and retrieving documents. I sorted documents and filed them using a specific system to keep them organized. I retrieved documents/files as needed. * C. I have experience sorting documents and filing them using a specific system to keep them organized; OR I have experience retrieving documents/files. * D. I have NO experience related to this work behavior. 05 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of documents you created * The type(s) of filing systems utilized (alphabetic, numeric, geographic, subject, chronological, color coding, etc.) * The actual duties you performed * Your level of responsibility 06 WORK BEHAVIOR 2 - DATA ENTRY Enters information into databases or spreadsheets to track and maintain records. Ensure the information included is accurate. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience entering AND maintaining data in databases or spreadsheets. I was responsible for ensuring accuracy of the information submitted. * B. I have experience entering data into databases or spreadsheets OR maintaining existing data. I was responsible for ensuring the accuracy of the information submitted. * C. I have experience entering data into databases or spreadsheets or maintaining existing data but someone else ensured the accuracy of the information. * D. I have successfully completed college-level coursework or training related to data entry. * E. I have NO experience or coursework related to this work behavior. 07 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The actual duties you performed related to data entry * The type(s) of data you entered * Your level of responsibility 08 If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours 09 WORK BEHAVIOR 3 - WRITTEN COMMUNICATION Writes correspondence such as emails, orders, meeting invites, reports, memorandums, decisions, inquiries, agendas, or other methods of disseminating information. Ensures all information is accurate and complete in accordance with policies, standards, and legal requirements using word processing software such as Microsoft Word, Outlook, Excel, and Microsoft Teams. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience writing documents or correspondence. I was responsible for the final content. * B. I have experience drafting documents or correspondence but was not responsible for the final content. * C. I have successfully completed college-level coursework related to business writing, technical writing, English composition, or journalism. * D. I have NO experience or coursework related to this work behavior. 10 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of documents/correspondence you wrote * Your level of responsibility 11 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours 12 WORK BEHAVIOR 4 - CUSTOMER SERVICE Greets visitors and answers telephone inquiries to provide assistance or information regarding inquiries. Forwards complicated inquiries to other staff for follow-up. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience greeting visitors and answering phone calls from external contacts to provide information or assistance on inquiries. * B. I have experience greeting visitors and answering phone calls from other internal staff members or occasionally from external contacts; however, answering phone from external contacts was not a routine function of my job. * C. I have NO experience related to this work behavior. 13 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * How often you answered calls and from whom * The actual duties you performed * Your level of responsibility 14 WORK BEHAVIOR 5 - OFFICE EQUIPMENT Operates office equipment. Instructions From the list below, please select all the office equipment you have experience in operating. * Computer * Printer * Copy Machine * Fax Machine * Scanner * Postage Machine * Binding Machine * None of the Above 15 In the text box below, please list the name(s) of the employer(s) where you gained the experience you claim with office equipment. If you indicated you have no work experience operating any of the equipment, type N/A in the box below. Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://*********************

If you are looking for a rewarding career in public service and want to make a difference in the lives of those who live in your community, a Clerical Assistant 2 position is for you! The Department of Human Services is seeking Clerical Assistant 2s to perform clerical duties for all programs administered by the Fayette County Assistance Office. DESCRIPTION OF WORK As a Clerical Assistant 2, you will perform a wide-range of clerical duties, which will enhance staff members' ability to provide quality services to the citizens of Pennsylvania. You will engage in a variety of clerical and general office duties by following office procedures and using relevant systems. In this role, you will interact with the general public in a courteous and professional manner both in person and via telephone. You will utilize basic computer skills to perform various office functions including data entry, customer service, scanning, imaging, filing, answering phones, and processing mail and voice mail. These job duties are carried out under the general supervision of a Clerical Supervisor. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: * Full-time employment * Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch. * Overtime and travel as needed * Work conditions: Assigned duties are performed in a controlled office environment. In counties with district offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language. * Telework: This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Fayette County. The ability to telework is subject to change at any time. * Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of$36,108.00 (before taxes) * DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement and shift selection in addition to a great work environment. * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * Graduation from high school; or * An equivalent combination of experience and training. Other Requirements: * You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. * Hiring preference for this vacancy may be given to candidates who live within Fayette County. If no eligible candidates who live within Fayette County apply for this position, candidates who reside in other counties may be considered. * You must be able to perform essential job functions. Legal Requirements: * A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. * You may only apply/test once for this posting. * Your results will be provided via email. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 02 WORK BEHAVIOR 1 Sorts, files, and retrieves documents. Levels of Performance Select the "Level of Performance" which best describes your claim. * I have experience sorting, filing, and retrieving documents. I sorted documents and filed them using a specific system to keep them organized. I retrieved documents/files as needed. * I have experience sorting documents and filing them using a specific system to keep them organized; OR I have experience retrieving documents/files. * I have NO experience related to this work behavior. 03 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of filing systems utilized (alphabetic, numeric, geographic, subject, chronological, color coding, etc.) * The actual duties you performed * Your level of responsibility 04 WORK BEHAVIOR 2 Enters information into the computer. Levels of Performance Select the "Level of Performance" which best describes your claim. * I have experience entering information into a computer, verifying the accuracy of the information, and formatting it according to established standards. * I have experience entering information into a computer and formatting it according to established standards. I was NOT responsible for verifying the accuracy of the information. * I have experience entering information into a computer using previously formatted documents or templates. * I have NO experience related to this work behavior. 05 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of data you entered into the computer * The actual duties you performed * Your level of responsibility 06 WORK BEHAVIOR 3 Greets visitors, answers telephone inquiries, and responds to emails to provide assistance or information regarding inquiries. Forwards complicated inquiries to other staff for follow-up. Levels of Performance Select the "Level of Performance" which best describes your claim. * I have experience greeting visitors, answering phone calls, and responding to emails from external contacts, providing assistance on information on inquiries, and forwarding complicated inquires to other staff for follow-up. * I have experience greeting visitors, answering phone calls, and responding to emails from other internal staff members or occasionally from external contacts; however, answering phone calls and responding to emails from external contacts was not a routine function of my job. * I have NO experience related to this work behavior. 07 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * How often you answered calls and from whom * The types of emails you responded to (from internal staff or external customers) * The actual duties you performed * Your level of responsibility 08 WORK BEHAVIOR 4 Operates office equipment. Instructions From the list below, please select all of the office equipment you have experience in operating. * Computer * Printer * Copy Machine * Fax Machine * Scanner * Postage Machine * None of the above 09 In the text box below, please list the name(s) of the employer(s) where you gained the experience you claim with office experience. If you indicated you have no work experience operating any of the equipment, type N/A in the box below. Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://*********************

The Bureau of Motor Vehicles is hiring a Clerical Assistant 2 to provide clerical support to the Station/Mechanic Processing Section of the Vehicle Inspection Division. If you are energetic, efficient, and detail oriented, this may be the perfect fit for you! Apply today to join our dedicated team! DESCRIPTION OF WORK The Clerical Assistant 2 will be responsible for a variety of clerical functions including opening and sorting mail, processing inspection sticker orders, monthly insert orders, accounting support, and preparing outgoing mail and messenger work. You must possess good customer service skills to communicate effectively with our partners and staff, and assist with phone calls and order inquiries. Additional responsibilities include monitoring and maintaining budgetary reports that reflect monies collected for the sale of safety stickers, and for the verification of sticker quantity, quality and accuracy during the completion of sticker orders prior to mailing. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: * Full-time employment, 37.5 hours per week. * Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 1-hour lunch. * Telework: You will not have the option to telework in this position. * Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108 (before taxes). * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * Graduation from high school; or * An equivalent combination of experience and training. Additional Requirements: * You must be able to perform essential job functions. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://*********************

If you possess excellent communication skills, take pride in the quality of work you produce, and exercise a high degree of organization, this may be the position for you! The Department of Labor & Industry is seeking an ambitious and diligent Clerical Assistant 3 to provide clerical and administrative support within the Healthcare Services Review Division for the Bureau of Workers' Compensation. With our team, you will have the chance to help ensure that operations under the Pennsylvania Workers' Compensation Act are conducted efficiently and effectively. If you are ready to take your career to the next level, we want to meet you! DESCRIPTION OF WORK Your responsibilities will involve comparing, verifying, and accurately inputting information from medical documents and billing forms, as well as responding to customer and stakeholder inquiries by using a variety of communication methods. Our team will rely on you to evaluate the appropriateness, completeness, and nature of the information received and then independently determine the appropriate processes and approaches to be taken regarding each individual situation. Work also includes copying, printing, scanning, emailing, uploading, proofreading, filing, processing mail, and related duties. You will also maintain office supplies and equipment and facilitate resource acquisition, purchase orders, and procurement as assigned. Apply now and be part of something bigger than yourself with our team! Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: * Full-time employment * Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. * Telework: You may have the opportunity to work from home (telework) part-time, upon successful completion of the training period. New employees are expected to be onsite for the first four weeks of employment. The time could be extended to ensure training is completed. At that point, new employees may transition to part-time telework with supervisor approval. The expectation will be that employees will be onsite two days a week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. * Salary: In some cases, the starting salary may be non-negotiable. * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * One year of moderately complex clerical experience; or * An equivalent combination of experience and training. Other Requirements: * You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. * You must be able to perform essential job functions. Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. * You may only apply/test once for this posting. * Your results will be provided via email. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 Have you been employed by the Commonwealth of Pennsylvania as a Clerical Assistant 2 (or as a Commonwealth of Pennsylvania Clerk 2 classification or as a Commonwealth of Pennsylvania Clerk Typist 2 classification) for one or more years full-time? * Yes * No 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 How many years of full-time moderately complex clerical experience do you possess? * 1 year or more * 6 months but less than 1 year * Less than 6 months * None 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 How many semester credits of college coursework have you completed? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting ************* and clicking the Evaluation Services Link. For additional information on foreign education credentials, please visit ********************************************************************* and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. * 30 credits or more * 15 but less than 30 credits * Less than 15 credits * None 06 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 07 WORK BEHAVIOR 1 - CUSTOMER SERVICE Interact with the public, coworkers, or other personnel to gather information and act as a liaison between staff. Provide appropriate responses to inquiries; explain rules, regulations, and policies; provide follow-up with appropriate staff and department; and refer individuals to the appropriate area for assistance. Levels of Performance Select the "Level of Performance" which best describes your claim. * I have experience verbally answering inquiries and resolving issues or complaints. * I have experience verbally answering inquiries but referred issues or complaints to the appropriate area for resolution. * I have successfully completed college-level coursework related to communications, public speaking, public relations, conflict resolution, or interviewing. * I have NO experience or coursework related to this work behavior. 08 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The actual duties you performed related to the customer service you provided * Your level of responsibility 09 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours 10 WORK BEHAVIOR 2 - RESEARCH Research, review, and collect information from related resources to perform functions in accordance with federal and state laws, regulations, or policies. Levels of Performance Select the "Level of Performance" which best describes your claim. * I have experience researching records and files for various projects and reports. When given a topic, I was responsible for compiling all available documents from a variety of data sources. * I have experience retrieving specifically requested records and files from a single records location. * I have successfully completed college-level coursework related to research methods, statistics, research design and analysis, or data collection. * I have NO experience or education related to this work behavior. 11 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * Your experience researching and compiling information from records and files * The actual duties you performed * Your level of responsibility 12 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours 13 WORK BEHAVIOR 3 - DATA ENTRY Enter information submitted by field staff into databases or spreadsheets to track and maintain records such as case files, hearing decisions, subpoenas, and hearing transcripts. Ensure the information included is accurate. Levels of Performance Select the "Level of Performance" which best describes your claim. * I have experience entering AND maintaining data in databases or spreadsheets. I was responsible for ensuring accuracy of the information submitted. * I have experience entering data into databases or spreadsheets OR maintaining existing data. I was responsible for ensuring the accuracy of the information submitted. * I have experience entering data into databases or spreadsheets or maintaining existing data but someone else ensured the accuracy of the information. * I have successfully completed college-level coursework or training related to data entry. * I have NO experience or coursework related to this work behavior. 14 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The actual duties you performed related to data entry * The type(s) of data you entered * Your level of responsibility 15 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours 16 WORK BEHAVIOR 4 - WRITTEN COMMUNICATION Compile information for emails, meeting invites, reports, memorandums, decisions, inquiries, agendas, correspondence, or other methods of disseminating information. Write and prepare correspondence ensuring that all information is accurate and complete in accordance with policies, standards, and legal requirements. Levels of Performance Select the "Level of Performance" which best describes your claim. * I have experience writing documents or correspondence. I was responsible for the final content. * I have experience drafting documents or correspondence but was not responsible for the final content. * I have successfully completed college-level coursework related to business writing, technical writing, English composition, or journalism. * I have NO experience or coursework related to this work behavior. 17 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of documents you wrote * Your level of responsibility 18 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website ****************************