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Pension administrator skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical pension administrator skills. We ranked the top skills for pension administrators based on the percentage of resumes they appeared on. For example, 11.3% of pension administrator resumes contained customer service as a skill. Continue reading to find out what skills a pension administrator needs to be successful in the workplace.

15 pension administrator skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how pension administrators use customer service:

Provided excellent customer service, accurate and efficient administration of benefits to participants of terminated defined pension plans.
Provide telephone assistance and customer service to participants in a call center environment.

2. Plan Administration

Here's how pension administrators use plan administration:

Reviewed conversion plans and processed plan conversions from balance forward to daily valuation plan administration.
Provided support to benefits supervisor in coordination of plan administration on defined benefit terminated plans.

3. IRS

IRS stands for internal revenue services. It helps many compliant taxpayers become conversant with the law regarding taxes; it ensures the minority who refuse to comply with paying taxes pay the required amount.

Here's how pension administrators use irs:

Prepared defined contribution plan termination and merger packages for IRS submission.
Prepared forms for processing participant distributions according to applicable IRS requirements.

4. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how pension administrators use financial statements:

Prepared Forms 5500 and annual financial statements to be used as a basis for the plans' accountant's reports.
Perform trust accounting and reconciliation of plan assets and prepare quarterly reports and financial statements.

5. ERISA

Here's how pension administrators use erisa:

Led special project team constructed to interpret the initial impact of ERISA legislation on company pension operations.
Possessed a high degree of technical knowledge of Internal Revenue Code, ERISA, and related regulations.

6. DOL

Here's how pension administrators use dol:

Managed and resolved participant escalations and requests from DOL.
Drafted plan documents, amendments, including submissions to DOL, Summary Annual Reports, Summary Plan Descriptions and employee communications.

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7. Discrimination Testing

Here's how pension administrators use discrimination testing:

Conduct annual compliance and non-discrimination testing.
Performed discrimination testing including ADP/ACP tests.

8. ASC

An Ambulatory Surgery Center, ASC is a modern healthcare facility that is completely different from other healthcare facilities or hospitals whose primary goal is to provide same-day elective diagnostic, preventive, and surgical care. ASC offers affordable services and a comfortable environment that is less stressful than many hospitals can offer.

Here's how pension administrators use asc:

Processed contribution calculations and investment summary using the ASC pension program.
Prepared defined contribution reports using ASC system.

9. Plan Provisions

Here's how pension administrators use plan provisions:

Obtained case information by researching plan provisions as it relates to benefit determinations.
Researched and resolved employee plan provisions and PBGC requirements to determine eligibility.

10. Pension Administration

Here's how pension administrators use pension administration:

Preformed pension administration for defined benefit pension retirement plans with a total of 35,000 participants.
Achieved exceptional productive development and regulatory compliance through pension administration for 30 qualified plans.

11. Plan Design

Plan design refers to preparing a benefits, insurance, or transportation plan for a specific person. Depending on what a company is able to offer to an employee, a different benefits or insurance plan may need to be created. This may require additional data research in order to determine what an employee may require from company benefits.

Here's how pension administrators use plan design:

Consulted with decision-maker level contacts on strategic plan design.
Designed reports, statements and administrative forms, consulted on plan design and interpretation, governmental reporting and record keeping.

12. Relius

Here's how pension administrators use relius:

E-filed Government Form 5500s using the Relius 5500 software.
Used Goldmine, Crystal Reports and Relius software.

13. Benefit Payments

Here's how pension administrators use benefit payments:

Processed benefit payments for retirements, and employment terminations on assigned plans.
Review and process new retirement applications and initiate appropriate benefit payments.

14. Participant Data

Here's how pension administrators use participant data:

Utilize technical expertise to assist with construction and implementation of participant database and queries.
Review plan information and participant data to determine benefit eligibility.

15. DB

Here's how pension administrators use db:

Updated DB Plan valuations on the APPLAUD database system.

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List of pension administrator skills to add to your resume

The most important skills for a pension administrator resume and required skills for a pension administrator to have include:

Customer Service
Plan Administration
IRS
Financial Statements
ERISA
DOL
Discrimination Testing
ASC
Plan Provisions
Pension Administration
Plan Design
Relius
Benefit Payments
Participant Data
DB

External Clients
Client Relationships
Valuation Reports
Plan Sponsors
Participant Inquiries
Pbgc
Client Service
HR
CPA
Adp
Acp
Pension Calculations
Taxation
Benefit Statements
Tax Returns

Government Filings
Retirement Benefits
Qdro
Tax Forms
Contribution Calculations
Plan Assets
Government Forms
Plan Amendments
Participant Statements
Annuities
American Society
Client Inquiries
Technical Advice
Participant Accounts

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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