Customer Service Representative - Spanish/English Bilingual - Work From Home
Texas jobs
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.
Systems & Methods, Inc. (SMI)
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE-WORK FROM HOME ASSIGNMENT!! Inbound Call Center
SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the
Extra Mile
. In our 52nd year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.
Position Overview
The Customer Service Representative is responsible for receiving calls from child support client stakeholders in accordance with Standard Operating Procedures and contractual obligations; categorizing all calls received in one of the categories provided; record any abusive and/or extraordinary calls; and be responsible for other duties as assigned.
Must maintain a general understanding of policies and procedures
Possess strong oral and written communications skills
Knowledgeable in modern office practices, procedures and equipment
Exhibit excellent Interpersonal skills using tact, patience and courtesy
High School Diploma or equivalent required
At least one year prior experience in an area of service delivery, customer service, call center technology, or related field. Will accept equivalent combination of education and work experience that provides the knowledge, skills, and abilities needed to perform the position duties
Must be proficient in data entry skills including keyboard, mouse and 10 key pad
Must be able to type a minimum of 35 WPM. A typing test will be administered during the interview process
Basic knowledge of Microsoft Office
Fluent in English and Spanish is a must
In order to qualify for this Virtual / Remote Work from Home position, you will need to have the following:
Quiet and distraction-free place in your home to work at a desk/table.
Reliable, high-speed internet connection with at least 50 mbps download speed - cable or fiber (NO dial-up, satellite, pre-paid internet or cellular hotspots)
Smartphone with Android OS or iPhone for user authentication
**Training is virtual and self-directed, allowing you to read the materials and complete the training modules at your own pace. Throughout the process, you'll have periodic meetings with your Supervisor to discuss your progress, address any questions, and receive guidance. This approach ensures you have the flexibility to learn independently while still benefiting from regular support and feedback.
Payrate: $14.50/hr
We are looking to fill Full Time day shifts only (between 10am CST and 10pm CST). This will include at least 1 weekend day.
Must reside in one of the following states for consideration:
AL, FL, GA, KS, MO, NC, OH, SC, TN, TX WV
Perks:
Work From Home!!!
3 week Virtual Paid Training.
Set schedule
Medical, Dental, Vision after 30 days of enrollment for all Full Time employees
401 (k)
Paid Time Off (PTO) accrual on your first day!
Health Club Reimbursements
Career Growth Opportunities
Wear Your PJs, Fuzzy Socks, Slippers or Flip Flops To Work
Exciting, Fun and Supportive Virtual Work Environment
Coworkers Who Feel Like Family; We celebrate you!
We are an Equal Opportunity Employer. We are a Drug Free Workplace. #WeHireVets-Spouse #WelcomeVets
Auto-ApplyExperienced BDC/Call Center Rep
Columbus, OH jobs
EXPERIENCED BDC/Call Center Reps
Great pay! Commissions based on appointments & sold vehicles! Paid weekly, commissions paid monthly.
Responsibilities
Reach out to customers by completing phone calls, emails, and text messages (100+/day) as assigned by the CRM system and/or management
Work closely with service management to communicate customer expectations and ensure a fantastic customer experience
Present in a professional and well-spoken manner at all times
Generate service appointments by working with prospective customers who have requested assistance or information via internet, email, chat or phone call inquiries
Generate appointments by selling the value of our store, our high level of service and track record of integrity and customer care
Log all activities and take extensive detailed notes
Meet and exceed goals each month and quarter
Stay informed about new products, features, accessories etc. and their benefits to customers
Refer customers who have additional questions to the service advisor or other
appropriate individual.
Attend service trainings as well as service meetings as assigned
Qualifications
Strong verbal and written communications skills
Interest and ability to make a high-volume of outbound calls
Tech-savvy and experience with a CRM or the ability to quickly learn new software
Time management, prioritization and multitasking skills with the ability to manage a high workload
Team player attitude
Willing to submit to a pre-employment background check & drug screen
Clean driving record and valid driver's license
Experience preferred but not required:
Vinsolutions
Activator
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
Auto-ApplyCustomer Experience Representative (Hybrid - Tuesday through Saturday Shift)
Omaha, NE jobs
Customer Experience Representative (Hybrid - Tuesday through Saturday Shift) At Clarion Home Services Group, we know that memorable customer experiences start with people who genuinely care. We are specifically seeking professionals with a foundational background in the hospitality, hotel, or restaurant industries. If you have excelled in a high-volume, guest-service world, you already possess the crucial skills required to make someone's day-and that hospitality-first mindset is a strong requirement for this role. We're a fast-growing family of HVAC, electrical, and plumbing brands, and we're raising the bar for what great service feels like. Location: This is a hybrid position. You must reside within a commutable distance of the following branch locations to be considered:
Colorado: Colorado Springs, CO; Denver, CO; Fort Collins, CO
Illinois: Woodstock, IL; Lake Forest, IL
Nebraska: Omaha, NE; Lincoln, NE
Wisconsin: Milwaukee, WI
Work Environment Note: This role is primarily remote, allowing you to work from home most days. However, approximately 5% of your presence will be required at a local branch for occasional meetings or training. Additionally, if you experience internet connectivity issues at home, you will be expected to work at a branch location until connectivity is restored. This position requires a Tuesday through Saturday schedule (Sunday/Monday off). Why You'll Love Working Here
A Hospitality-First Culture: If you love creating great guest experiences, you'll thrive here. We celebrate teamwork, positivity, and going the extra mile to match the best in class service you're used to providing.
Career Growth: We're expanding quickly, which means real opportunities to grow your career.
Competitive Pay: $17-$22/hr plus additional earning opportunities.
Strong Benefits Package (effective the 1st of the month after hire):
Medical (3 affordable plan options), Dental, and Vision
Company-paid Life Insurance, Short & Long-Term Disability, EAP (for you and your family)
401(k) with company match
Paid Time Off + 9 Paid Holidays
Professional Development: Ongoing training to help you sharpen your customer care and sales skills.
Supportive Team Environment: You'll join a group that shares wins, supports each other, and truly enjoys the work.
What You'll Do
Provide a warm, welcoming experience for every customer by scheduling service appointments and resolving issues with care.
Build relationships through professional and friendly communication by phone, email, and text.
Recommend service memberships that help customers save money and protect their home systems.
Make outbound calls to help customers stay on track with maintenance and service needs.
Keep customer records accurate and follow up to ensure every detail is handled.
Work closely with your team and participate in training to grow your service and sales abilities.
Assist with additional tasks or special projects as needed.
What You Bring
REQUIRED: A minimum of one year of direct, recent experience in a high-volume hospitality, hotel, or restaurant customer-facing role. This foundation is critical to success in this position.
A passion for helping people - especially when they're stressed or need quick support.
Exceptional, Hospitality-level communication skills: consistently warm, patient, and intensely solutions-focused.
Ability to stay organized, calm, and detail-oriented even during busy times.
Comfort working in a fast-paced, high-volume service environment.
Strong computer and typing skills, with experience using Outlook, Word, Excel, and phone systems.
A competitive spirit paired with genuine teamwork.
Home-services experience is a plus, but proven hospitality experience is weighted heavily.
Bilingual (Spanish) preferred.
High School Diploma or GED required.
Customer Experience Representative (Hybrid - Tuesday through Saturday Shift)
Denver, CO jobs
Customer Experience Representative (Hybrid - Tuesday through Saturday Shift) At Clarion Home Services Group, we know that memorable customer experiences start with people who genuinely care. We are specifically seeking professionals with a foundational background in the hospitality, hotel, or restaurant industries. If you have excelled in a high-volume, guest-service world, you already possess the crucial skills required to make someone's day-and that hospitality-first mindset is a strong requirement for this role. We're a fast-growing family of HVAC, electrical, and plumbing brands, and we're raising the bar for what great service feels like. Location: This is a hybrid position. You must reside within a commutable distance of the following branch locations to be considered:
Colorado: Colorado Springs, CO; Denver, CO; Fort Collins, CO
Illinois: Woodstock, IL; Lake Forest, IL
Nebraska: Omaha, NE; Lincoln, NE
Wisconsin: Milwaukee, WI
Work Environment Note: This role is primarily remote, allowing you to work from home most days. However, approximately 5% of your presence will be required at a local branch for occasional meetings or training. Additionally, if you experience internet connectivity issues at home, you will be expected to work at a branch location until connectivity is restored. This position requires a Tuesday through Saturday schedule (Sunday/Monday off). Why You'll Love Working Here
A Hospitality-First Culture: If you love creating great guest experiences, you'll thrive here. We celebrate teamwork, positivity, and going the extra mile to match the best in class service you're used to providing.
Career Growth: We're expanding quickly, which means real opportunities to grow your career.
Competitive Pay: $17-$22/hr plus additional earning opportunities.
Strong Benefits Package (effective the 1st of the month after hire):
Medical (3 affordable plan options), Dental, and Vision
Company-paid Life Insurance, Short & Long-Term Disability, EAP (for you and your family)
401(k) with company match
Paid Time Off + 9 Paid Holidays
Professional Development: Ongoing training to help you sharpen your customer care and sales skills.
Supportive Team Environment: You'll join a group that shares wins, supports each other, and truly enjoys the work.
What You'll Do
Provide a warm, welcoming experience for every customer by scheduling service appointments and resolving issues with care.
Build relationships through professional and friendly communication by phone, email, and text.
Recommend service memberships that help customers save money and protect their home systems.
Make outbound calls to help customers stay on track with maintenance and service needs.
Keep customer records accurate and follow up to ensure every detail is handled.
Work closely with your team and participate in training to grow your service and sales abilities.
Assist with additional tasks or special projects as needed.
What You Bring
REQUIRED: A minimum of one year of direct, recent experience in a high-volume hospitality, hotel, or restaurant customer-facing role. This foundation is critical to success in this position.
A passion for helping people - especially when they're stressed or need quick support.
Exceptional, Hospitality-level communication skills: consistently warm, patient, and intensely solutions-focused.
Ability to stay organized, calm, and detail-oriented even during busy times.
Comfort working in a fast-paced, high-volume service environment.
Strong computer and typing skills, with experience using Outlook, Word, Excel, and phone systems.
A competitive spirit paired with genuine teamwork.
Home-services experience is a plus, but proven hospitality experience is weighted heavily.
Bilingual (Spanish) preferred.
High School Diploma or GED required.
Customer Experience Representative (Hybrid - Tuesday through Saturday Shift)
Milwaukee, WI jobs
Customer Experience Representative (Hybrid - Tuesday through Saturday Shift) At Clarion Home Services Group, we know that memorable customer experiences start with people who genuinely care. We are specifically seeking professionals with a foundational background in the hospitality, hotel, or restaurant industries. If you have excelled in a high-volume, guest-service world, you already possess the crucial skills required to make someone's day-and that hospitality-first mindset is a strong requirement for this role. We're a fast-growing family of HVAC, electrical, and plumbing brands, and we're raising the bar for what great service feels like. Location: This is a hybrid position. You must reside within a commutable distance of the following branch locations to be considered:
Colorado: Colorado Springs, CO; Denver, CO; Fort Collins, CO
Illinois: Woodstock, IL; Lake Forest, IL
Nebraska: Omaha, NE; Lincoln, NE
Wisconsin: Milwaukee, WI
Work Environment Note: This role is primarily remote, allowing you to work from home most days. However, approximately 5% of your presence will be required at a local branch for occasional meetings or training. Additionally, if you experience internet connectivity issues at home, you will be expected to work at a branch location until connectivity is restored. This position requires a Tuesday through Saturday schedule (Sunday/Monday off). Why You'll Love Working Here
A Hospitality-First Culture: If you love creating great guest experiences, you'll thrive here. We celebrate teamwork, positivity, and going the extra mile to match the best in class service you're used to providing.
Career Growth: We're expanding quickly, which means real opportunities to grow your career.
Competitive Pay: $17-$22/hr plus additional earning opportunities.
Strong Benefits Package (effective the 1st of the month after hire):
Medical (3 affordable plan options), Dental, and Vision
Company-paid Life Insurance, Short & Long-Term Disability, EAP (for you and your family)
401(k) with company match
Paid Time Off + 9 Paid Holidays
Professional Development: Ongoing training to help you sharpen your customer care and sales skills.
Supportive Team Environment: You'll join a group that shares wins, supports each other, and truly enjoys the work.
What You'll Do
Provide a warm, welcoming experience for every customer by scheduling service appointments and resolving issues with care.
Build relationships through professional and friendly communication by phone, email, and text.
Recommend service memberships that help customers save money and protect their home systems.
Make outbound calls to help customers stay on track with maintenance and service needs.
Keep customer records accurate and follow up to ensure every detail is handled.
Work closely with your team and participate in training to grow your service and sales abilities.
Assist with additional tasks or special projects as needed.
What You Bring
REQUIRED: A minimum of one year of direct, recent experience in a high-volume hospitality, hotel, or restaurant customer-facing role. This foundation is critical to success in this position.
A passion for helping people - especially when they're stressed or need quick support.
Exceptional, Hospitality-level communication skills: consistently warm, patient, and intensely solutions-focused.
Ability to stay organized, calm, and detail-oriented even during busy times.
Comfort working in a fast-paced, high-volume service environment.
Strong computer and typing skills, with experience using Outlook, Word, Excel, and phone systems.
A competitive spirit paired with genuine teamwork.
Home-services experience is a plus, but proven hospitality experience is weighted heavily.
Bilingual (Spanish) preferred.
High School Diploma or GED required.
Customer Experience Representative (Hybrid - Tuesday through Saturday Shift)
Fort Collins, CO jobs
Customer Experience Representative (Hybrid - Tuesday through Saturday Shift) At Clarion Home Services Group, we know that memorable customer experiences start with people who genuinely care. We are specifically seeking professionals with a foundational background in the hospitality, hotel, or restaurant industries. If you have excelled in a high-volume, guest-service world, you already possess the crucial skills required to make someone's day-and that hospitality-first mindset is a strong requirement for this role. We're a fast-growing family of HVAC, electrical, and plumbing brands, and we're raising the bar for what great service feels like. Location: This is a hybrid position. You must reside within a commutable distance of the following branch locations to be considered:
Colorado: Colorado Springs, CO; Denver, CO; Fort Collins, CO
Illinois: Woodstock, IL; Lake Forest, IL
Nebraska: Omaha, NE; Lincoln, NE
Wisconsin: Milwaukee, WI
Work Environment Note: This role is primarily remote, allowing you to work from home most days. However, approximately 5% of your presence will be required at a local branch for occasional meetings or training. Additionally, if you experience internet connectivity issues at home, you will be expected to work at a branch location until connectivity is restored. This position requires a Tuesday through Saturday schedule (Sunday/Monday off). Why You'll Love Working Here
A Hospitality-First Culture: If you love creating great guest experiences, you'll thrive here. We celebrate teamwork, positivity, and going the extra mile to match the best in class service you're used to providing.
Career Growth: We're expanding quickly, which means real opportunities to grow your career.
Competitive Pay: $17-$22/hr plus additional earning opportunities.
Strong Benefits Package (effective the 1st of the month after hire):
Medical (3 affordable plan options), Dental, and Vision
Company-paid Life Insurance, Short & Long-Term Disability, EAP (for you and your family)
401(k) with company match
Paid Time Off + 9 Paid Holidays
Professional Development: Ongoing training to help you sharpen your customer care and sales skills.
Supportive Team Environment: You'll join a group that shares wins, supports each other, and truly enjoys the work.
What You'll Do
Provide a warm, welcoming experience for every customer by scheduling service appointments and resolving issues with care.
Build relationships through professional and friendly communication by phone, email, and text.
Recommend service memberships that help customers save money and protect their home systems.
Make outbound calls to help customers stay on track with maintenance and service needs.
Keep customer records accurate and follow up to ensure every detail is handled.
Work closely with your team and participate in training to grow your service and sales abilities.
Assist with additional tasks or special projects as needed.
What You Bring
REQUIRED: A minimum of one year of direct, recent experience in a high-volume hospitality, hotel, or restaurant customer-facing role. This foundation is critical to success in this position.
A passion for helping people - especially when they're stressed or need quick support.
Exceptional, Hospitality-level communication skills: consistently warm, patient, and intensely solutions-focused.
Ability to stay organized, calm, and detail-oriented even during busy times.
Comfort working in a fast-paced, high-volume service environment.
Strong computer and typing skills, with experience using Outlook, Word, Excel, and phone systems.
A competitive spirit paired with genuine teamwork.
Home-services experience is a plus, but proven hospitality experience is weighted heavily.
Bilingual (Spanish) preferred.
High School Diploma or GED required.
Client Retention Representative - Cleveland, OH
Cleveland, OH jobs
Universal Energy Solutions is seeking an enthusiastic and results-driven Client Retention Representative to join our team in Cleveland, OH. In this role, you will be instrumental in building and maintaining long-term relationships with our clients, ensuring they receive exceptional service and support for our sustainable energy solutions.
Your primary focus will be to engage with existing and new sales customers, addressing their needs, resolving concerns, and promoting the value of our services and sales. By fostering effective communication and understanding customer experiences, you will help drive customer loyalty and minimize attrition rates.
Responsibilities
Proactively reach out to clients to assess satisfaction and gather feedback on our products and services.
Engaging B2B sales with current and new customers.
Handle inquiries and complaints effectively and professionally, ensuring swift resolution.
Develop personalized retention strategies to encourage client renewals and upgrades.
Coordinate with internal teams to relay client feedback and advocate for customer needs.
Analyze client data and retention metrics to identify trends and suggest improvements.
Participate in the development and execution of customer loyalty programs.
Keep abreast of industry trends and best practices in customer retention.
Requirements
Proven experience in customer service, account management, or a similar retention-focused role, preferably in the energy sector
Excellent communication and interpersonal skills
Strong analytical skills with the ability to interpret data and client feedback
Problem-solving attitude and a commitment to delivering exceptional customer experiences
Ability to work independently as well as part of a team
Creative approach to developing client retention strategies
Benefits
Rapid advancement opportunities
Professional sales training curriculum
Paid Training
Weekly Pay
Auto-ApplyClient Retention Representative - Cleveland, OH
Cleveland, OH jobs
Job Description
Universal Energy Solutions is seeking an enthusiastic and results-driven Client Retention Representative to join our team in Cleveland, OH. In this role, you will be instrumental in building and maintaining long-term relationships with our clients, ensuring they receive exceptional service and support for our sustainable energy solutions.
Your primary focus will be to engage with existing and new sales customers, addressing their needs, resolving concerns, and promoting the value of our services and sales. By fostering effective communication and understanding customer experiences, you will help drive customer loyalty and minimize attrition rates.
Responsibilities
Proactively reach out to clients to assess satisfaction and gather feedback on our products and services.
Engaging B2B sales with current and new customers.
Handle inquiries and complaints effectively and professionally, ensuring swift resolution.
Develop personalized retention strategies to encourage client renewals and upgrades.
Coordinate with internal teams to relay client feedback and advocate for customer needs.
Analyze client data and retention metrics to identify trends and suggest improvements.
Participate in the development and execution of customer loyalty programs.
Keep abreast of industry trends and best practices in customer retention.
Requirements
Proven experience in customer service, account management, or a similar retention-focused role, preferably in the energy sector
Excellent communication and interpersonal skills
Strong analytical skills with the ability to interpret data and client feedback
Problem-solving attitude and a commitment to delivering exceptional customer experiences
Ability to work independently as well as part of a team
Creative approach to developing client retention strategies
Benefits
Rapid advancement opportunities
Professional sales training curriculum
Paid Training
Weekly Pay
Client Retention Representative - Cincinnati, OH
Cincinnati, OH jobs
Universal Energy Solutions is excited to announce an Immediate Hire opening for a Client Retention Representative in Dayton, OH. We are looking for proactive and motivated individuals to join our dynamic team. In this role, you will play a key part in ensuring that our clients receive unparalleled service and support for their sustainable energy needs.
Your primary responsibility will be to engage with existing and potential sales customers, addressing their needs, resolving concerns, and showcasing the benefits of our services. Your role will be vital in fostering customer loyalty and promoting long-term engagement with our brand.
Responsibilities
Proactively reach out to clients to gauge satisfaction and collect feedback on our offerings.
Manage interactions with current and new sales customers effectively.
Address inquiries and complaints promptly and professionally to ensure resolution.
Design personalized retention strategies that encourage client renewals and upgrades.
Collaborate with internal teams to provide actionable client feedback and advocate for customer needs.
Analyze client data and retention metrics to identify trends and propose improvements.
Engage in the development and implementation of customer loyalty programs.
Stay updated on industry trends and best practices in customer retention.
Requirements
Exceptional communication and relationship-building skills.
Strong analytical abilities to interpret client data and feedback.
A problem-solving mindset and dedication to delivering outstanding customer experiences.
Capability to work independently as well as collaboratively in a team environment.
Innovative thinking for developing effective client retention strategies.
Availability for immediate hire
Benefits
Rapid advancement opportunities
Professional sales training curriculum
Paid Training
Weekly Pay
Auto-ApplyClient Retention Representative - Cincinnati, OH
Cincinnati, OH jobs
Job Description
Universal Energy Solutions is excited to announce an Immediate Hire opening for a Client Retention Representative in Dayton, OH. We are looking for proactive and motivated individuals to join our dynamic team. In this role, you will play a key part in ensuring that our clients receive unparalleled service and support for their sustainable energy needs.
Your primary responsibility will be to engage with existing and potential sales customers, addressing their needs, resolving concerns, and showcasing the benefits of our services. Your role will be vital in fostering customer loyalty and promoting long-term engagement with our brand.
Responsibilities
Proactively reach out to clients to gauge satisfaction and collect feedback on our offerings.
Manage interactions with current and new sales customers effectively.
Address inquiries and complaints promptly and professionally to ensure resolution.
Design personalized retention strategies that encourage client renewals and upgrades.
Collaborate with internal teams to provide actionable client feedback and advocate for customer needs.
Analyze client data and retention metrics to identify trends and propose improvements.
Engage in the development and implementation of customer loyalty programs.
Stay updated on industry trends and best practices in customer retention.
Requirements
Exceptional communication and relationship-building skills.
Strong analytical abilities to interpret client data and feedback.
A problem-solving mindset and dedication to delivering outstanding customer experiences.
Capability to work independently as well as collaboratively in a team environment.
Innovative thinking for developing effective client retention strategies.
Availability for immediate hire
Benefits
Rapid advancement opportunities
Professional sales training curriculum
Paid Training
Weekly Pay
Customer Service Representative
Mentor, OH jobs
Job Description
Customer Service Representative (CSR)
Who We Are
D&S Automotive was founded in 1977 and has since grown to become a leader in Northeast Ohio collision repair and automobile restyling. The company is locally owned and headquartered in Mentor, Ohio, with a total of six locations, two in Mentor, and one each in Chardon, Elyria, Kirtland, and North Ridgeville. D&S Automotive's unrivaled customer experience and attention to detail has earned them a reputation in the community for its award-winning service, quality customer care and community involvement.
What We Value
Philanthropy:
We passionately believe that it is our communities and the people that make up our communities that shape our business and make us a successful company. Our desire is to embrace philanthropy and maintain a culture of giving to better our community just like it betters us.
Family:
Families care about one another. They show admiration and respect whilst also supporting in times of need. They relate to each other and use this to solve problems and achieve common goals. At D&S Automotive, we work to maintain a welcoming atmosphere where employees have opportunities to build camaraderie and elevate teamwork.
About the Position
The Customer Service Representative (CSR) is vital to the flow of information within each of our collision centers. This position is responsible for handling incoming phone calls, greeting customers, and assisting the collision center staff with billing and appointments.
This is a full-time opportunity that works during the 7:45 am - 5:30 pm time frame, Monday through Friday. We offer competitive compensation, as well as medical, vision, dental, PTO, continuing education opportunities, Paid Holidays, Paid Volunteering Program, Paid Life Insurance and 401(k) plan with match. The Customer Service Representative will report to the Collision Center Manager and pay will commensurate with the chosen candidate's experience.
Essential Job Functions
Handle incoming phone traffic and ensure questions get answered or transferred to the appropriate person to assist them.
Schedule, confirm, and follow up on customer estimate, drop off, and pick up appointments
Greet customers that enter the facility and get their information
Regularly update customers on the status of their vehicles during the repair process
Monitor incoming Podium messages and reply or ensure that the appropriate person is assigned
Assist in preparing final billing
Supplemental Reviewing
Manage rental car reservations
Manage repair schedule and distribute work load
Communicate with insurance companies and fleet customers regarding payments, additional information or photos requested, etc.
Prepare folders for delivery of vehicles back to customers
Assist in final delivery of vehicles back to customers; walk them through the repairs and paperwork
Maintain safe and clean lobby area, including stocking pens and marketing materials
Order office supplies as needed
Other duties as assigned by supervisor(s)
Minimum Requirements
High school diploma or equivalent
3+ years of experience with over the phone customer service experience
Valid driver's license and ability to pass a background/credit check
Proficient computer skills, including Microsoft Office Suite
Prior Automotive Service or Auto Body experience is preferred
Prior experience working in CCC One preferred
Characteristics Sought
Exceptional organizational skills and attention to detail
Friendly and outgoing personality
Effective communication skills
Sales-minded, with excellent follow through skills
Willingness to learn
Ability to adapt and thrive in a fast-paced and ever-changing environment
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
D&S Automotive is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
All candidates upon Offer of Employment will be required to submit to a Background/Credit Check. For the Background Check we look for prior felonies. We run the Credit Check because in your position you may handle sensitive information including customer credit cards, cash, etc.
Customer Service Representative
Mentor, OH jobs
Customer Service Representative (CSR)
Who We Are
D&S Automotive was founded in 1977 and has since grown to become a leader in Northeast Ohio collision repair and automobile restyling. The company is locally owned and headquartered in Mentor, Ohio, with a total of six locations, two in Mentor, and one each in Chardon, Elyria, Kirtland, and North Ridgeville. D&S Automotive's unrivaled customer experience and attention to detail has earned them a reputation in the community for its award-winning service, quality customer care and community involvement.
What We Value
Philanthropy:
We passionately believe that it is our communities and the people that make up our communities that shape our business and make us a successful company. Our desire is to embrace philanthropy and maintain a culture of giving to better our community just like it betters us.
Family:
Families care about one another. They show admiration and respect whilst also supporting in times of need. They relate to each other and use this to solve problems and achieve common goals. At D&S Automotive, we work to maintain a welcoming atmosphere where employees have opportunities to build camaraderie and elevate teamwork.
About the Position
The Customer Service Representative (CSR) is vital to the flow of information within each of our collision centers. This position is responsible for handling incoming phone calls, greeting customers, and assisting the collision center staff with billing and appointments.
This is a full-time opportunity that works during the 7:45 am - 5:30 pm time frame, Monday through Friday. We offer competitive compensation, as well as medical, vision, dental, PTO, continuing education opportunities, Paid Holidays, Paid Volunteering Program, Paid Life Insurance and 401(k) plan with match. The Customer Service Representative will report to the Collision Center Manager and pay will commensurate with the chosen candidate's experience.
Essential Job Functions
Handle incoming phone traffic and ensure questions get answered or transferred to the appropriate person to assist them.
Schedule, confirm, and follow up on customer estimate, drop off, and pick up appointments
Greet customers that enter the facility and get their information
Regularly update customers on the status of their vehicles during the repair process
Monitor incoming Podium messages and reply or ensure that the appropriate person is assigned
Assist in preparing final billing
Supplemental Reviewing
Manage rental car reservations
Manage repair schedule and distribute work load
Communicate with insurance companies and fleet customers regarding payments, additional information or photos requested, etc.
Prepare folders for delivery of vehicles back to customers
Assist in final delivery of vehicles back to customers; walk them through the repairs and paperwork
Maintain safe and clean lobby area, including stocking pens and marketing materials
Order office supplies as needed
Other duties as assigned by supervisor(s)
Minimum Requirements
High school diploma or equivalent
3+ years of experience with over the phone customer service experience
Valid driver's license and ability to pass a background/credit check
Proficient computer skills, including Microsoft Office Suite
Prior Automotive Service or Auto Body experience is preferred
Prior experience working in CCC One preferred
Characteristics Sought
Exceptional organizational skills and attention to detail
Friendly and outgoing personality
Effective communication skills
Sales-minded, with excellent follow through skills
Willingness to learn
Ability to adapt and thrive in a fast-paced and ever-changing environment
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
D&S Automotive is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
All candidates upon Offer of Employment will be required to submit to a Background/Credit Check. For the Background Check we look for prior felonies. We run the Credit Check because in your position you may handle sensitive information including customer credit cards, cash, etc.
Call for Release - Customer Service Representative (Northeast) Remote - Part Time
Remote
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
About the Role:
We are seeking a detail-oriented and professional Customer Service Representative to join our remote team. In this role, you will be responsible for coordinating the release and pickup of vehicles by communicating with body shops, vehicle owners, and insurance companies. You will ensure accurate and timely updates to vehicle files while providing outstanding customer service in a fast-paced environment.
This job is only available for one Part-Time positions, working 30 hours a week.
What You'll Be Doing:
Reach out to body shops to confirm vehicle pick-up details and obtain vehicle release authorization.
Talk to vehicle owners to get necessary releases, arrange for transport (including 3-way calls with shops or tow companies if needed), and help with personal item removal.
Use the “DeCode This” tool to search VINs and gather the necessary vehicle information.
Stay organized by keeping accurate notes in the system about each vehicle and all interactions.
Meet daily performance goals, including making 100+ calls a day and processing 60+ live lots daily.
Participate in weekly team meetings via Teams, where we'll stay connected and collaborate.
Follow all Copart policies and guidelines to ensure quality and consistency in your work.
Help out with other tasks or assist teammates as needed.
Perform other duties as assigned by management.
What We're Looking For:
Minimum of one year office support experience in a customer service role.
High school diploma or GED
Great communication skills - you're comfortable speaking on the phone and writing clear, concise messages
Typing speed of 45 WPM and familiarity with basic 10-key
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Strong attention to detail, great problem-solving skills, and the ability to multitask
A professional virtual appearance with a quiet, distraction-free workspace
Bilingual skills are a plus
Must be able to work occasional overtime
Office equipment will be provided to help you succeed in your role
Why You'll Love Working With Us:
100% remote work with company-provided equipment
Clear, achievable performance goals with daily feedback to help you succeed
Weekly team meetings to keep you connected and supported
A collaborative, friendly virtual team where everyone's success matters
Ready to join us? Apply today to be part of a team that values hard work, professionalism, and providing excellent service-all from the comfort of your own home!
Pay: $16.04 - $22.00 hourly
For locations in California, Colorado, New York, Washington, pay rate ranges from $18.00 - $24.00 hourly
PT Benefits Summary:
Medical
401k
ESPP - Employee Stock Purchase Plan (must work at least 20 hours/week for 5 months)
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
Auto-ApplyBDC Agent / Call Center Representative
Dayton, OH jobs
Job DescriptionDescription:
Performance Chrysler Jeep Dodge RAM in Centerville
is hiring for Full-Time BDC Agent positions with flexible schedules. If you wake up each morning with a smile and enjoy communicating via phone, email, instant messaging, or social media, this opportunity is perfect for you!
Compensation and Hours:
$15.00 Per Hr. + Commission!
Flexible Hours Available, (Mornings, Afternoons, Evenings, and Weekends)
40-hour work schedule
Bi-lingual Is a Plus But Not Required
What We Offer:
Paid vacation with personal time off
401k retirement plans
With Generous Company Match
!
Health insurance
HSA or FSA plans are available.
Short-term disability
Long term disability
Life insurance
Dental and eye care
Generous discounts on automobiles, parts, and service
Performance Chrysler Jeep Dodge RAM Centerville offers a supportive team that fosters a positive work environment and provides ongoing training for employee growth. Join us in delivering excellent Service Experiences for
Every Customer, Every Vehicle, Every Day!
Requirements:
Responsibilities:
Serve as the primary contact for customers via phone, email, and chat, providing assistance and information.
Engage potential customers and convert inquiries into appointments for sales and service teams.
Maintain knowledge of inventory and services to effectively answer customer questions.
Follow up on leads and nurture customer relationships to drive future sales.
Document customer interactions in our CRM for accurate reporting and follow-up.
Collaborate with team members to achieve departmental goals and foster a positive team environment.
Qualifications:
High school diploma or equivalent but not required.
Education or experience in customer service is preferred.
Excellent communication skills, both verbal and written.
Detail-oriented with strong organizational skills to manage multiple inquiries simultaneously.
Proficient in using computer systems and software applications.
A team player who is motivated and eager to learn in a fast-paced environment.
Possess a driver's license with a driving record allowing you to drive customers and company vehicles.
Performance Chrysler Jeep Dodge RAM Centerville is a drug-free workplace.
Join
Performance Chrysler Jeep Dodge RAM Centerville
as a BDC Agent and showcase your passion for exceptional customer service! If you're ready to elevate standards in the automotive industry, apply today and be part of our commitment to excellence!
BDC Agent / Call Center Representative
Centerville, OH jobs
Full-time Description
Performance Chrysler Jeep Dodge RAM in Centerville
is hiring for Full-Time BDC Agent positions with flexible schedules. If you wake up each morning with a smile and enjoy communicating via phone, email, instant messaging, or social media, this opportunity is perfect for you!
Compensation and Hours:
$15.00 Per Hr. + Commission!
Flexible Hours Available, (Mornings, Afternoons, Evenings, and Weekends)
40-hour work schedule
Bi-lingual Is a Plus But Not Required
What We Offer:
Paid vacation with personal time off
401k retirement plans
With Generous Company Match
!
Health insurance
HSA or FSA plans are available.
Short-term disability
Long term disability
Life insurance
Dental and eye care
Generous discounts on automobiles, parts, and service
Performance Chrysler Jeep Dodge RAM Centerville offers a supportive team that fosters a positive work environment and provides ongoing training for employee growth. Join us in delivering excellent Service Experiences for
Every Customer, Every Vehicle, Every Day!
Requirements
Responsibilities:
Serve as the primary contact for customers via phone, email, and chat, providing assistance and information.
Engage potential customers and convert inquiries into appointments for sales and service teams.
Maintain knowledge of inventory and services to effectively answer customer questions.
Follow up on leads and nurture customer relationships to drive future sales.
Document customer interactions in our CRM for accurate reporting and follow-up.
Collaborate with team members to achieve departmental goals and foster a positive team environment.
Qualifications:
High school diploma or equivalent but not required.
Education or experience in customer service is preferred.
Excellent communication skills, both verbal and written.
Detail-oriented with strong organizational skills to manage multiple inquiries simultaneously.
Proficient in using computer systems and software applications.
A team player who is motivated and eager to learn in a fast-paced environment.
Possess a driver's license with a driving record allowing you to drive customers and company vehicles.
Performance Chrysler Jeep Dodge RAM Centerville is a drug-free workplace.
Join
Performance Chrysler Jeep Dodge RAM Centerville
as a BDC Agent and showcase your passion for exceptional customer service! If you're ready to elevate standards in the automotive industry, apply today and be part of our commitment to excellence!
Call Center Customer Service Representative (Technical Support) 157321
Phoenix, AZ jobs
As the nation's third largest cable and broadband company, Cox has about 6 million total customers. Cox is also the nation's third-largest cable television provider. Cox offers a variety of advanced digital video, high-speed Internet and telephone services over our own IP network. Business customers of all sizes are provided with our high speed Internet, phone and long distance services, as well as data and video transport services.
Cox Media offers local and national cable advertising in both traditional and new media formats, along with promotional opportunities and production services.
Job Description
Apply to: **************************************************
Job Number: 157321
At Cox, we connect people to the things they love. Now we'd like to connect you to a career opportunity you'll love. Cox Communications call center is looking for customer focused individuals to join our team and be the voice of our brand to Serve, Solve and Sell.
We offer...
• Competitive wages with potential for additional financial incentives for motivated team members!
• FREE Internet and other Cox discounted services
• Medical, Dental, and Vision Benefits first day!
• Casual, yet energetic and engaging work environment
• Retirement Benefits including 401(K) and Pension
• Work-life balance, including generous time off policies: Up to 22 days of Paid Time Off during first year, plus 7 Paid Holidays
• Tuition Assistance provided
• High degree of commitment to our communities including volunteer opportunities
• Flexible work options including work from home program available in some Cox markets, ask your recruiter for details
• Career Advancement Opportunities across the Cox family of companies
A Technical Support Representative is part of a supportive, service-oriented team that:
• Exceeds our customer's expectations by providing top notch customer service.
• Engages in real-time troubleshooting with customers to resolve technical issues.
• Educates residential Cox customers about the use of products and additional service opportunities.
• Maximize opportunities to sell additional or upgraded services to customers as available, while providing a quality customer experience.
• Lives the Cox Values, by demonstrating an approach towards people and work that is consistent with the overall values of the company:
• Integrity - We do business with honesty and integrity. We meet or exceed the highest ethical standards in all of our business activities. We can be trusted to do what we say we will do. We Live Cox Values.
• People - Our employees are our most important asset. They set us apart. We invest in their continuous development and recognize their contributions to our success.
• Diversity - Diversity of cultures and ideas makes us stronger; it is a core Value at Cox. We value different approaches, thinking perspectives and people.
• Customers - Our customers are our lifeblood. They depend on us to provide reliable, quality products and outstanding service at every opportunity. We count on employees to do the right thing for our customers.
• Community - Communities connect us to the people we serve. We are leaders and responsible citizens in the communities where we live and work. At the heart of our Values we support youth, education and environmental sustainability.
Unleash your potential with Cox Communications as a Technical Support Representative, where you will be enhancing the lives of our customers and your career.
The Cox Communications Difference
Cox Communications is more than just a place to work. We strive to create an environment that nurtures personal development and the opportunity to build on your talents and grow your career.
Our employees are our most important resource. To demonstrate the value we place in our employees, Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.
We are committed to having a diverse workforce that reflects the communities we serve. We embrace and foster an environment that builds on the unique talents that come from a variety of people and perspectives.
Cox Communications Ranks 17 on the 2015 DiversityInc Top 50 Companies for Diversity
Cox Ranked in Top 10 for Diversity Councils
Keep reading to learn more about the role and to apply to join the Cox Communications team NOW!
Primary Responsibilities and Essential Functions
• Work in an energetic call center environment answering inbound customer calls concerning inquiries about one or more Cox products.
• Trouble shoot the root cause of customer problems and identify the action required (using company databases, customer information, and collaboration with other departments) to resolve issue and schedule service appointments when necessary.
• Provide total customer service by asking questions and listening to customers in order to understand their needs, requests, or problems while identifying sales and up-selling opportunities that will drive additional revenue for the company.
• Build customer loyalty by placing follow-up calls to customers after receiving acknowledgment of action taken by other Cox departments.
• Keep customer informed about progress by checking the status of work orders in customer record system.
• Provide seamless customer experience through documenting call details and new account information into the computer system and completing any forms required to request action by other departments.
• May have additional opportunities for candidates with fluent bilingual (English/Spanish) skills.
• Additional incentives may be available for fluent bilingual (English/Spanish) candidates.
• Other duties as assigned.
Qualifications
Minimum
• High school graduate or GED or equivalent work experience.
• 6 months work experience providing service directly to customers.
• 6 months experience using a computer in a work or non-work setting.
• Eligibility to work in the United States.
Preferred
• 6 or more months experience troubleshooting basic hardware, software, and/or connectivity issues.
• 6 or more months experience working in a position that requires meeting sales goals.
• Keen aptitude for helping customers and a customer experience focus.
• 1 to 2 years of work experience in a customer service role, not specific to just Call Center.
• Enthusiastic and personable, with the ability to adapt and thrive in constant change.
• Previous telecommunications experience.
• Strong computer skills and be able to navigate through multiple screens.
• Bilingual skills in English/Spanish (ability to read, write, and speak fluently) may lead to additional opportunities/incentives.
Additional Information
Your Career At Cox
From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives.
Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.
Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Learn more at: ************
Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.
resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.
Call Center Customer Service Representative (Technical Support) 157321
Phoenix, AZ jobs
As the nation's third largest cable and broadband company, Cox has about 6 million total customers. Cox is also the nation's third-largest cable television provider.
Cox offers a variety of advanced digital video, high-speed Internet and telephone services over our own IP network. Business customers of all sizes are provided with our high speed Internet, phone and long distance services, as well as data and video transport services.
Cox Media offers local and national cable advertising in both traditional and new media formats, along with promotional opportunities and production services.
Job Description
Apply to: **************************************************
Job Number: 157321
At Cox, we connect people to the things they love. Now we'd like to connect you to a career opportunity you'll love. Cox Communications call center is looking for customer focused individuals to join our team and be the voice of our brand to Serve, Solve and Sell.
We offer...
• Competitive wages with potential for additional financial incentives for motivated team members!
• FREE Internet and other Cox discounted services
• Medical, Dental, and Vision Benefits first day!
• Casual, yet energetic and engaging work environment
• Retirement Benefits including 401(K) and Pension
• Work-life balance, including generous time off policies: Up to 22 days of Paid Time Off during first year, plus 7 Paid Holidays
• Tuition Assistance provided
• High degree of commitment to our communities including volunteer opportunities
• Flexible work options including work from home program available in some Cox markets, ask your recruiter for details
• Career Advancement Opportunities across the Cox family of companies
A Technical Support Representative is part of a supportive, service-oriented team that:
• Exceeds our customer's expectations by providing top notch customer service.
• Engages in real-time troubleshooting with customers to resolve technical issues.
• Educates residential Cox customers about the use of products and additional service opportunities.
• Maximize opportunities to sell additional or upgraded services to customers as available, while providing a quality customer experience.
• Lives the Cox Values, by demonstrating an approach towards people and work that is consistent with the overall values of the company:
• Integrity - We do business with honesty and integrity. We meet or exceed the highest ethical standards in all of our business activities. We can be trusted to do what we say we will do. We Live Cox Values.
• People - Our employees are our most important asset. They set us apart. We invest in their continuous development and recognize their contributions to our success.
• Diversity - Diversity of cultures and ideas makes us stronger; it is a core Value at Cox. We value different approaches, thinking perspectives and people.
• Customers - Our customers are our lifeblood. They depend on us to provide reliable, quality products and outstanding service at every opportunity. We count on employees to do the right thing for our customers.
• Community - Communities connect us to the people we serve. We are leaders and responsible citizens in the communities where we live and work. At the heart of our Values we support youth, education and environmental sustainability.
Unleash your potential with Cox Communications as a Technical Support Representative, where you will be enhancing the lives of our customers and your career.
The Cox Communications Difference
Cox Communications is more than just a place to work. We strive to create an environment that nurtures personal development and the opportunity to build on your talents and grow your career.
Our employees are our most important resource. To demonstrate the value we place in our employees, Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.
We are committed to having a diverse workforce that reflects the communities we serve. We embrace and foster an environment that builds on the unique talents that come from a variety of people and perspectives.
Cox Communications Ranks 17 on the 2015 DiversityInc Top 50 Companies for Diversity
Cox Ranked in Top 10 for Diversity Councils
Keep reading to learn more about the role and to apply to join the Cox Communications team NOW!
Primary Responsibilities and Essential Functions
• Work in an energetic call center environment answering inbound customer calls concerning inquiries about one or more Cox products.
• Trouble shoot the root cause of customer problems and identify the action required (using company databases, customer information, and collaboration with other departments) to resolve issue and schedule service appointments when necessary.
• Provide total customer service by asking questions and listening to customers in order to understand their needs, requests, or problems while identifying sales and up-selling opportunities that will drive additional revenue for the company.
• Build customer loyalty by placing follow-up calls to customers after receiving acknowledgment of action taken by other Cox departments.
• Keep customer informed about progress by checking the status of work orders in customer record system.
• Provide seamless customer experience through documenting call details and new account information into the computer system and completing any forms required to request action by other departments.
• May have additional opportunities for candidates with fluent bilingual (English/Spanish) skills.
• Additional incentives may be available for fluent bilingual (English/Spanish) candidates.
• Other duties as assigned.
Qualifications
Minimum
• High school graduate or GED or equivalent work experience.
• 6 months work experience providing service directly to customers.
• 6 months experience using a computer in a work or non-work setting.
• Eligibility to work in the United States.
Preferred
• 6 or more months experience troubleshooting basic hardware, software, and/or connectivity issues.
• 6 or more months experience working in a position that requires meeting sales goals.
• Keen aptitude for helping customers and a customer experience focus.
• 1 to 2 years of work experience in a customer service role, not specific to just Call Center.
• Enthusiastic and personable, with the ability to adapt and thrive in constant change.
• Previous telecommunications experience.
• Strong computer skills and be able to navigate through multiple screens.
• Bilingual skills in English/Spanish (ability to read, write, and speak fluently) may lead to additional opportunities/incentives.
Additional Information
Your Career At Cox
From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives.
Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.
Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Learn more at: ************
Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.
resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.
Inside Sales Representative
Bloomington, MN jobs
Donaldson is committed to solving the world's most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.
The Inside Sales Representative is an ideal role for someone who is customer-focused, ideally with some sales experience. This position will focus on the Aftermarket side of the business on our Food and Beverage team. If you're looking for a role to utilize your sales experience while giving you a chance to build your career, look no further. Qualified candidates must be able to work a hybrid schedule at our Bloomington, MN office.
Role Responsibilities:
Responsible for Aftermarket Sales to assigned accounts.
Acquire knowledge of filtration technology, applications, and operation of equipment necessary to assist customers and obtain recurring filter orders.
Maintain customer database, record phone calls and sales activities.
Plan and carry out customer follow up activities: mailings, filter testing, report write-ups and customer assistance.
Identify accounts of non-Donaldson equipment for additional Aftermarket sales.
Minimum Qualifications:
1+ year of sales or customer service experience
High School diploma
Preferred Qualifications:
Bachelor's degree or higher
Prior experience in Food and Beverage or Process filtration arena
Sales-motivated
Familiarity with Office Suite
Experience using a CRM and ERP systems
Customer Service oriented
Desire to grow and develop
Open to relocate for future growth opportunities
Relocation: This position is not eligible for relocation assistance.
Annual Salary Range: $49,500 - $74,400. Actual salaries will vary based on several factors including, but not limited to applicable work experience, training, education, performance. Based on work location, geographic adjustment is included.
This position is eligible for sales incentive or commission plan, based on sales targets under company policy.
Employee benefits are part of the competitive total rewards package that Donaldson Company, Inc. provides to you. Our comprehensive benefits program includes health benefits, retirement plan (401k), paid time away, paid leaves (including paid parental leave) and more.
Immigration Sponsorship Not Available:
Applicants for this position must be currently and legally authorized to work in the United States without the need for current or future sponsorship (e.g., H-1B, J-1, F-1, CPT, OPT, etc.).
Donaldson will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.
International relocation or remote work arrangements outside of the U.S. will not be considered.
Key words: Sales Assistant, Sales Support, Inside Sales, Customer Service, Food and Beverage
#LI-Hybrid
Equal Opportunity Employer, including Disability and Veterans
Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.
Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers. These scams have attempted to solicit money for job applications and/or collect confidential information, Donaldson will never solicit money during the application or recruiting process. Donaldson only accepts online applications through our Careers | Donaldson Company, Inc. website and any communication from a Donaldson recruiter would be sent using a donaldson.com email address. If you have any questions about the legitimacy of an employment opportunity, please reach out to ******************************* to verify that the communication is from Donaldson.
Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
Auto-ApplyBDC Representative
Massillon, OH jobs
We are looking for an enthusiastic BDC representative to join our growing dealership's sales team. You will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as a first point of contact for our customers.
This is a in-person position here at the dealership only. We offer training for qualified candidates. Experience is a plus, but not necessary.
Responsibilities Include
Answering incoming phone calls and online inquiries
Documenting customers details and comments in our system
Scheduling appointments for our sales staff and following up with any "no show" appointments
Providing up to date product knowledge
Maintaining contact with our customers via outbound texts, phone calls and emails
Making customers aware of promotions
BDC Requirements
Maintain excellent attendance and work ethic
Great verbal communication skills
Highly organized and able to learn quickly
Proficient with Windows, internet applications, and general computer skills
Professional and personable demeanor
We Offer
401k with employer match
Paid vacation (full time only)
Health insurance (full time only)
Dental Insurance (full time only)
Very casual dress code
Hourly pay with bonus
Auto-ApplyBDC Representative
Massillon, OH jobs
Job Description
We are looking for an enthusiastic BDC representative to join our growing dealership's sales team. You will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as a first point of contact for our customers.
This is a in-person position here at the dealership only. We offer training for qualified candidates. Experience is a plus, but not necessary.
Responsibilities Include
Answering incoming phone calls and online inquiries
Documenting customers details and comments in our system
Scheduling appointments for our sales staff and following up with any "no show" appointments
Providing up to date product knowledge
Maintaining contact with our customers via outbound texts, phone calls and emails
Making customers aware of promotions
BDC Requirements
Maintain excellent attendance and work ethic
Great verbal communication skills
Highly organized and able to learn quickly
Proficient with Windows, internet applications, and general computer skills
Professional and personable demeanor
We Offer
401k with employer match
Paid vacation (full time only)
Health insurance (full time only)
Dental Insurance (full time only)
Very casual dress code
Hourly pay with bonus
Powered by JazzHR
rix OLvW6QG