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Customer Service Representative jobs at Peoplelink Staffing Solutions

- 1300 jobs
  • Customer Service Representative

    Russell Tobin 4.1company rating

    Columbus, OH jobs

    Job title: Customer Support/Account Rep Duration: 6months Pay rate: $18/hr - $19.17/hour Remote to Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks. In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds. Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience. Preference Criteria: We prefer candidates with either a College Degree or Previous Contact Center Experience. Position Description: Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service. Key Responsibilities: Addressing incoming phone calls with a high degree of accuracy and efficiency. Providing support on cash management products, online services, and general financial inquiries. Contributing to a fast-paced, team-oriented environment. Multi-tasking and adjusting quickly to changes in a busy financial service center. Qualifications: Preference for a College Degree or Previous Contact Center Experience. Highly professional, career-driven, and committed to delivering world-class service. Excellent communication skills and ability to work effectively in a team environment. Strong aptitude for multitasking and adjusting to fast-paced environments. Why Join Us: Opportunity to work with a reputable financial institution. Dynamic and collaborative work environment. Competitive compensation package and opportunities for career advancement. Be part of a team dedicated to delivering excellence in client service.
    $18 hourly 4d ago
  • Entry Level Representative(Recent grad needed)

    Russell Tobin 4.1company rating

    Columbus, OH jobs

    Job Opportunity: Customer Support Representative Pay Rate: $19.16/hour (W2). Remote Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks. In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds. Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience. Job Responsibilities: Provide exceptional support for Morgan Stanley clients through incoming calls, addressing service inquiries with accuracy and efficiency. Assist with Cash Management products, online account access, mobile app usage, and general financial questions. Deliver world-class service while meeting key performance metrics in a fast-paced, team-oriented environment. Adapt quickly to changes, multi-task effectively, and collaborate within a high-performing team. Benefits Info Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
    $19.2 hourly 1d ago
  • Customer Service Associate (Insurance Industry) Temp to Perm

    Tower Legal Solutions 3.6company rating

    Worcester, MA jobs

    On behalf of our client, an industry leading Insurance Company, we are hiring Services Associates in the Massachusetts area to join their Personal Lines Agency Support Team. The position is anticipated to start in early January and is a temporary (with a duration of approx. 7 months) to permanent opportunity. Position Overview/Summary: As a member of the Agency Support Team, you will work with the firm's independent insurance agents, policyholders and field partners within a call center environment to create outstanding service experiences. The Agency Support Team functions as an extension of their agents' offices by providing assistance related to personal lines insurance policies, premium billing and technical support. By joining the team, you can expect to take part in an initial comprehensive virtual training program that will prepare you for success. You will learn the company's service philosophy, receive both systems and skills training and benefit from ongoing coaching and mentorship that will position you well for potential career growth within their Personal Lines organization. Description Training and Development: 6-8 weeks of initial comprehensive virtual training (instructor-led and self-study) followed by ongoing training, coaching and mentorship Schedule: Hours of Operation are 8:00am - 6:00pm EST, Monday - Friday. Your daily 7.75-hour shift (38.75-hours/week) will be determined after training is complete. Shifts remain static after they are assigned but are eligible for adjustment in the future. Responsibilities / Essential Functions: • Receive inbound calls from agents, policyholders and field representatives in a dynamic call center environment • Timely manage an individual diary of pending items requiring follow-up via email or outbound phone call • Accurately interpret and verify new and renewal policy transactions, policy coverages and policy changes for agents • Communicate underwriting guidelines to agents • Respond to simple as well as complex billing inquiries from agents and policyholders • Provide agents and policyholders with technical support and troubleshooting on The Hanover's systems • Partner with others within Personal Lines to resolve policy or billing related issues • Deliver highly positive service experiences consistent with our key performance metrics, quality standards and customer experience program • Make process improvement recommendations related to procedures, workflows and systems • Participate in special assignments and perform other duties as needed Key Measures of Success: • Motivated by taking full ownership to help others, solve problems and create lasting positive impressions • Driven to be proficient with service delivery and quality metrics, insurance policy concepts, billing practices and technical troubleshooting skills • Comfortable working in a dynamic and structured call center operations environment • Receptive to coaching and feedback; flexible and adaptable to change; able to overcome obstacles • Thrives in a remote or an in-office working environment Position Requirements: • Experience of up to 2 years in a customer service environment and role; call center experience is beneficial. Remote work experience preferred • Bachelor's degree • To work remotely, hardwired Ethernet connections speeds of 10 mbps upload and 50 mbps download are required. • Excellent telephone etiquette and service delivery skills • Strong communication skills and effective listening abilities • Effective organizational and time-management techniques • Exhibit patience and a positive outlook when working with agents and policyholders • Contribute to an environment of collaboration, accountability, respect and empowerment • Proficient with navigating personal computers and standard business software; able to learn call center and insurance industry specific software applications • Able to commit to the entirety of the virtual training program Physical Demands & Work Environment: • Able to use a personal computer as well as call center software applications and wear a wired headset • Able to sit for extended periods (75% - 90%) while receiving and handling incoming phone calls • Able to meet performance expectations and internet speed requirements in a dynamic remote work environment If you are interested in this position, please reply with your resume in Word and we will contact you to discuss next steps.
    $29k-36k yearly est. 4d ago
  • Customer Service Representative

    Russell Tobin 4.1company rating

    Columbus, OH jobs

    Call Center Representative Contract: 6-12 months (with potential extension) Pay: $19.16/hour About the Opportunity: Start your career with an exciting role in client support! Begin with remote training for 4-5 weeks to get up to speed from the comfort of your home. Once training is complete, transition to full-time in-office work, gaining hands-on experience and building strong connections with your team. After six months, enjoy a hybrid schedule with 3 in-office days and 2 remote days, giving you flexibility and balance. What You'll Do: Provide top-notch support to clients via incoming calls, resolving inquiries quickly and accurately. Assist clients with Cash Management solutions, online account access, mobile app guidance, and general financial questions. Deliver exceptional service while meeting key performance goals in a fast-paced, collaborative environment. Adapt to changes, manage multiple priorities, and thrive as part of a high-performing team. Why Join Us: Gain hands-on experience in financial services and client support. Collaborate with a supportive, team-oriented environment. Enjoy a flexible schedule after your initial training period. Ready to Start? Take the next step in your career-apply today and become a valued member of our team!
    $19.2 hourly 2d ago
  • Customer Service Representative

    Russell Tobin 4.1company rating

    South Jordan, UT jobs

    Job title: Customer Support/Account Rep Duration: 6months Pay rate: $21/hr - $21.99/hour Remote to Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks. In-Office Experience: Once training is complete, your role will transition to 5 days per week in the office, fostering collaboration, hands-on experience, and strong team bonds. Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience. Preference Criteria: We prefer candidates with either a College Degree or Previous Contact Center Experience. Position Description: Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service. Key Responsibilities: Addressing incoming phone calls with a high degree of accuracy and efficiency. Providing support on cash management products, online services, and general financial inquiries. Contributing to a fast-paced, team-oriented environment. Multi-tasking and adjusting quickly to changes in a busy financial service center. Qualifications: Preference for a College Degree or Previous Contact Center Experience. Highly professional, career-driven, and committed to delivering world-class service. Excellent communication skills and ability to work effectively in a team environment. Strong aptitude for multitasking and adjusting to fast-paced environments. Why Join Us: Opportunity to work with a reputable financial institution. Dynamic and collaborative work environment. Competitive compensation package and opportunities for career advancement. Be part of a team dedicated to delivering excellence in client service.
    $21 hourly 5d ago
  • Customs Specialist

    Peopleshare 3.9company rating

    Schaumburg, IL jobs

    Title: Customs Specialist: MUST Hold U.S Customs Broker License (REQUIRED) By offering fixed long-term contract rates, financing options, data insights, and online tools, our client simplifies and optimizes air cargo operations. They are an innovative platform designed for Airlines, Freight Forwarders, GSAs, and other aviation stakeholders to efficiently buy and sell airfreight capacity. The platform is user-friendly and empowers organizations to streamline processes, enhance operational efficiency, and drive growth in the airfreight industry. Role Description This is a full-time hybrid role for a Customs Specialist, based in Schaumburg, IL, with some work-from-home flexibility. The Customs Specialist will oversee customs brokerage activities, ensure compliance with import/export regulations, and manage processes related to international trade documentation. The role entails liaising with clients, freight forwarders, and customs authorities, maintaining accurate records, and offering solutions to mitigate shipping and customs challenges. Qualifications Strong knowledge and experience in Customs Brokerage, Import, and Export processes. Must Hold U.S Customs Broker License (REQUIRED) Proficiency in Import and Export documentation and regulations. Excellent Communication skills for interaction with clients, customs officials, and internal teams. Ability to work independently and collaboratively in a hybrid work environment. Attention to detail and problem-solving abilities for addressing shipment or customs issues. Proficiency in logistics software and tools, with knowledge of the airfreight industry preferred. Bachelor's degree in business, Logistics, Supply Chain, or a related field is advantageous. Experience in the air freight transportation or logistics industry is a plus. PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $31k-36k yearly est. 3d ago
  • Entry Level Representative (Recent grads needed)

    Russell Tobin 4.1company rating

    Columbus, OH jobs

    Job Title: Customer Support Representative Pay Rate: $19/hour Schedule Start remotely with 4-5 weeks of training, then transition to full in-office work for hands-on experience and team collaboration. After 6 months, enjoy a hybrid schedule (3 days in-office, 2 days remote). Responsibilities: Handle a high volume of inbound calls. Assist clients with Cash Management products, online/mobile access, and general inquiries. Deliver top-tier customer service while meeting performance metrics. Learn and adapt quickly to new tools and processes. Work collaboratively with teammates to ensure client satisfaction. Benefits Info Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
    $19 hourly 4d ago
  • Banking Representative

    Russell Tobin 4.1company rating

    Columbus, OH jobs

    Banking Financial/Operations Analyst - Contract Opportunity. Recent Grads are more than welcome! Duration: 12-month contract Pay: $19-$20/hour on W2 Full Time Are you a recent graduate in Finance, Accounting, Economics, or a related field looking to kick-start your career? We're seeking a Financial/Operations Analyst with 6 months to 2 years of experience (internships count!) to join the team of a leading investment banking firm. Ideal Candidate: ✔ Recent grad with a Bachelor's in Business (Finance, Accounting, Economics, or related). ✔ Experience or internship in banking or financial services is highly preferred. ✔ Strong analytical, communication, and organizational skills. What You'll Do: Support financial and operational processes. Handle incoming phone calls related to service inquiries on Brokerage accounts Provide accurate and efficient responses while meeting key performance metrics Support customers with: Brokerage Cash Management products and services Brokerage Online platform (client website) Mobile app assistance General account and financial-related questions Deliver professional, high-quality, and world-class customer service Work effectively in a fast-paced, team-oriented environment Multi-task and adapt quickly in a busy financial service center Why Join Us? Gain valuable experience with a leading financial institution. Plus, there's a possibility to convert to a permanent position after the contract period! Apply now to take the first step in your career!
    $19-20 hourly 5d ago
  • Customer Retention Specialist - (Pacific Time Hours)

    Trupanion 4.4company rating

    Seattle, WA jobs

    Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners' budget and care for their pets. At Trupanion, we offer a collaborative pet-friendly environment where everyone is encouraged to be themselves. Join Our Customer Retention Team: Meaningful work impacting pets' lives! Job Description At Trupanion, our Contact Center is powered by passionate Care, Sales, Retention, and Team Support Specialists who work together to deliver exceptional service. We're looking for people who are excited to educate pet owners and champion the value of protecting their pets with Trupanion coverage. Our Contact Center is open 24/7, 365 days a year - including nights, weekends, and federal holidays - so team members should be prepared to support pet parents whenever they need us most. As a Customer Retention Specialist, you'll play a vital role in deepening relationships by engaging with customers during the moments that matter most. You'll approach each interaction with empathy and care. Listening actively, thoroughly investigating concerns and taking thoughtful, timely actions to provide meaningful support. Through impactful phone conversations and personalized email follow-ups, you'll reeducate pet parents on the long-term value of coverage, helping them fully understand the benefits of protecting their pets with Trupanion. You'll skillfully navigate objections and sensitive situations, working with customers to overcome barriers, identify solutions, and ensure they feel seen, heard, and valued. Whether you're de-escalating an emotional conversation or reinforcing the peace of mind our coverage provides, your goal is to ensure every customer feels informed, supported, and confident in their decision to continue protecting their pet with Trupanion. Schedule (Pacific Time Hours): This position requires you to work a full-time schedule (8-hour shifts, 5 days a week) including full weekends without rotation. The first seven weeks of training require you to work Monday - Friday from 8:00 AM Pacific Time - 5:00 PM Pacific Time. Attendance and active participation, including being on camera, are mandatory during this period and will continue to be a priority throughout your time in the role of supporting engagement, connection, and collaboration in a remote environment. Please Note: We are unable to consider applications submitted without weekend availability. At Trupanion, we believe in a flexible workplace! We know that talented pet-loving professionals are everywhere. This is a remote position open to candidates anywhere in the US aside from Alabama, California, Florida, Georgia, Illinois, Nevada & New York. You must have a reliable and stable internet connection, delivered through a hard-wired Ethernet connection (cable or fiber). Wireless connections, including Wi-Fi, satellite, and mobile hotspots, are not permitted. If you enjoy a mix of on-site and remote work, you may choose to have a hybrid schedule in our Seattle office. What you will do Educate and support Trupanion customers who are requesting to cancel their policy by delivering exceptional service through inbound calls and email Manage high call volumes while balancing empathy, efficiency, and productivity under tight deadlines Provide outstanding customer support by active listening investigating concerns, and taking solution-oriented action to support retention De-escalate challenging situations with empathy and professionalism, using strong communication skills while embodying Trupanion's core values Educate pet parents on the lifetime value of coverage to empower informed decision-making Build authentic connections by tailoring your communication style to meet individual customer needs Thrive in a fast-paced environment by adapting quickly to evolving responsibilities, processes and workflows Navigate multiple systems and tools to deliver seamless and efficient member experience Prioritize and manage time effectively to provide exceptional customer service in a fast-paced contact center Accurately document customer interactions and maintain detailed records in the customer relationship management (CRM) system Demonstrate strong technology acumen in a remote setting, including the ability to independently troubleshoot common technical issues and adapt to new tools or system updates Take a pro-active, solution-oriented approach when facing technical challenges, such as identifying alternate ways to continue work while awaiting IT support Consistently meet or exceed productivity and quality targets while adhering to 90% of scheduled shifts Engage in on camera video calls to collaborate and connect with your team, and contribute to a strong, inclusive remote culture Experience you have: 3 years of experience in a customer retention, account management, or similar role in a fast-paced call center environment is essential 1+ years of experience in a customer service role is essential Proven track record of success in retaining customers, handling cancellations and renewing services Demonstrated ability to de-escalate difficult situations, handling complaints and sensitive or emotional topics with empathy Strong written and verbal communication skills Experienced in navigating multiple digital platforms simultaneously, with a strong aptitude for diagnosing and resolving technical issues in real time while maintaining a great customer experience Proficient in using CRM Systems to document and manage customer interactions Strong technical troubleshooting skills and comfort using technology independently in a remote environment Experience working remotely in private setting with reliable hard-wired internet connection and a distraction-free home-office setup Property and Casualty (P&C) licensing is a plus Compensation: The pay for this position is $23/hour on a full-time schedule. Along with the hourly pay, Trupanion employees may be eligible for uncapped monthly bonuses based on individual performance. We want all employees to be invested in Trupanion's success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years. Those who are currently P&C licensed receive a $1500 sign-on bonus. If you are not licensed, Trupanion provides coursework and paid study time during the first three weeks of P&C training for qualifying states in the US. #LI-REMOTE #BI-REMOTE Additional Information All your information will be kept confidential according to EEO guidelines. Benefits and Perks: Full medical, dental, and vision benefits at no cost to the employee Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!) Five-week sabbatical after five years of employment Open, casual, pet-friendly, and fun office environment Free medical health insurance for your pet (1 dog or cat) Paid time off to volunteer at nonprofit organizations Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards. For more information about Trupanion, visit *************************** Learn more about how Trupanion has revolutionized our industry and the reimbursement model: ********************************** WZ4KHiPTQ Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.
    $23 hourly 60d+ ago
  • Spanish Bilingual Customer Retention Specialist - (Pacific Time Hours)

    Trupanion 4.4company rating

    Seattle, WA jobs

    Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners' budget and care for their pets. At Trupanion, we offer a collaborative pet-friendly environment where everyone is encouraged to be themselves. Join Our Customer Retention Team: Meaningful work impacting pets' lives! Job Description At Trupanion, our Contact Center is powered by passionate Care, Sales, Retention, and Team Support Specialists who work together to deliver exceptional service. We're looking for people who are excited to educate pet owners and champion the value of protecting their pets with Trupanion coverage. Our Contact Center is open 24/7, 365 days a year - including nights, weekends, and federal holidays - so team members should be prepared to support pet parents whenever they need us most. As a Spanish Bilingual Customer Retention Specialist, you'll play a vital role in deepening relationships by engaging with customers during the moments that matter most. You'll approach each interaction with empathy and care. Listening actively, thoroughly investigating concerns and taking thoughtful, timely actions to provide meaningful support. Through impactful phone conversations and personalized email follow-ups, you'll reeducate pet parents on the long-term value of coverage, helping them fully understand the benefits of protecting their pets with Trupanion. You'll skillfully navigate objections and sensitive situations, working with customers to overcome barriers, identify solutions, and ensure they feel seen, heard, and valued. Whether you're de-escalating an emotional conversation or reinforcing the peace of mind our coverage provides, your goal is to ensure every customer feels informed, supported, and confident in their decision to continue protecting their pet with Trupanion. Schedule (Pacific Time Hours): This position requires you to work a full-time schedule (8-hour shifts, 5 days a week) including full weekends without rotation. The first seven weeks of training require you to work Monday - Friday from 8:00 AM Pacific Time - 5:00 PM Pacific Time. Attendance and active participation, including being on camera, are mandatory during this period and will continue to be a priority throughout your time in the role of supporting engagement, connection, and collaboration in a remote environment. Please Note: We are unable to consider applications submitted without weekend availability. At Trupanion, we believe in a flexible workplace! We know that talented pet-loving professionals are everywhere. This is a remote position open to candidates anywhere in the US aside from Alabama, California, Florida, Georgia, Illinois, Nevada & New York. You must have a reliable and stable internet connection, delivered through a hard-wired Ethernet connection (cable or fiber). Wireless connections, including Wi-Fi, satellite, and mobile hotspots, are not permitted. If you enjoy a mix of on-site and remote work, you may choose to have a hybrid schedule in our Seattle office. What you will do Educate and support Trupanion customers who are requesting to cancel their policy by delivering exceptional service through inbound calls and email Manage high call volumes while balancing empathy, efficiency, and productivity under tight deadlines Provide outstanding customer support by active listening investigating concerns, and taking solution-oriented action to support retention De-escalate challenging situations with empathy and professionalism, using strong communication skills while embodying Trupanion's core values Educate pet parents on the lifetime value of coverage to empower informed decision-making Build authentic connections by tailoring your communication style to meet individual customer needs Thrive in a fast-paced environment by adapting quickly to evolving responsibilities, processes and workflows Navigate multiple systems and tools to deliver seamless and efficient member experience Prioritize and manage time effectively to provide exceptional customer service in a fast-paced contact center Accurately document customer interactions and maintain detailed records in the customer relationship management (CRM) system Demonstrate strong technology acumen in a remote setting, including the ability to independently troubleshoot common technical issues and adapt to new tools or system updates Take a pro-active, solution-oriented approach when facing technical challenges, such as identifying alternate ways to continue work while awaiting IT support Consistently meet or exceed productivity and quality targets while adhering to 90% of scheduled shifts Engage in on camera video calls to collaborate and connect with your team, and contribute to a strong, inclusive remote culture Experience you have: Bilingual fluency in Spanish and English is required 3 years of experience in a customer retention, account management, or similar role in a fast-paced call center environment is essential 1+ years of experience in a customer service role is essential Proven track record of success in retaining customers, handling cancellations and renewing services Demonstrated ability to de-escalate difficult situations, handling complaints and sensitive or emotional topics with empathy Strong written and verbal communication skills Experienced in navigating multiple digital platforms simultaneously, with a strong aptitude for diagnosing and resolving technical issues in real time while maintaining a great customer experience Proficient in using CRM Systems to document and manage customer interactions Strong technical troubleshooting skills and comfort using technology independently in a remote environment Experience working remotely in private setting with reliable hard-wired internet connection and a distraction-free home-office setup Property and Casualty (P&C) licensing is a plus Compensation: The pay for this position is $24/hour on a full-time schedule. Along with the hourly pay, Trupanion employees may be eligible for uncapped monthly bonuses based on individual performance. We want all employees to be invested in Trupanion's success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years. Those who are currently P&C licensed receive a $1500 sign-on bonus. If you are not licensed, Trupanion provides coursework and paid study time during the first three weeks of P&C training for qualifying states in the US. Additional Information Benefits and Perks: Full medical, dental, and vision benefits at no cost to the employee Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!) Five-week sabbatical after five years of employment Open, casual, pet-friendly, and fun office environment Free medical health insurance for your pet (1 dog or cat) Paid time off to volunteer at nonprofit organizations Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards. For more information about Trupanion, visit *************************** Learn more about how Trupanion has revolutionized our industry and the reimbursement model: ********************************** WZ4KHiPTQ Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.
    $24 hourly 60d+ ago
  • Remote Seasonal Customer Service

    Alorica 4.1company rating

    Humble, TX jobs

    Customer Service Representative** **Terms: Seasonal, Full-time** **Pay: $15/hr** **Join Team Alorica** At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all...we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. **Job Summary** As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues. **Responsibilities** + Assist customers with issues and concerns they are experiencing during the use of the product and/or service + Document call-related information for auditing and reporting purposes + Maintain and update customer information as necessary + Upsell current customers on new or enhanced services **Qualifications** + High school diploma or GED + Customer service experience is a plus + Healthcare experience is a plus + Strong computer navigational skills + Familiarity with Microsoft Office applications (Word, Excel) + Excellent oral and written communication skills + Exceptional listening/comprehension skills + Professional and courteous + Customer oriented **Work Environment** + Ongoing usage of phone and computer systems + Your Work At Home environment must be in a private residence, located at the address listed on your personnel file. + Alorica will provide the equipment you need to conduct your work which may include a webcam. + You will need to provide an Internet/Broadband Internet Connection - DSL or Cable only. No Satellite, Dial-up or Wireless Internet connections. + Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps. **Physical Demands** + Constant sedentary work **Benefits** + Health, dental, and vision coverage/HSA + PTO + Paid holidays and sick time + Optional daily pay or weekly pay + 401K retirement plan + Leadership programs + Paid training and tuition reimbursement + Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies + Employee assistance program + Additional voluntary benefits **Next Steps** 1. Place an application 2. Complete your online assessment 3. Our team will review your application 4. If selected to move forward, our team will follow up directly DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia. Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
    $15 hourly 60d+ ago
  • Customer Support Consultant (Remote Opportunity)

    Unison 4.0company rating

    Remote

    Unison's products power the business of government to work smoother and smarter, making critical federal processes and acquisitions simpler and more effective. Trusted by over 200,000 federal employees and government contractors, our AI-infused software and deep domain expertise help contract shops, cost engineers, 1102s, program managers, and budgeting professionals cut through friction, keep compliance airtight, and sharpen decisions. Our federal focus brings efficiency, transparency, and clarity to complex data, regulations, and workflows, empowering agencies and executives to spend more minutes on mission and achieve strategic objectives. Unison is how federal business gets done. Unison Software Solutions, a leading provider for procurement solutions to the federal marketplace, is seeking a Consultant. Unison consultants work directly with clients to understand key elements of client business processes and then work to implement and operate Unison software products and service offerings by performing key tasks. Consultants thrive on their personal and direct contributions that help our clients achieve substantial benefits from our suite of software products. Responsibilities This specific role will support PRISM users outside of the continental United States, so candidate must have the ability to work 1pm to 10pm ET. Work with clients to provide a broad range of implementation and integration tasks including requirements analysis, business process analysis, system configuration, testing, training, and post-implementation support Help drive successful operation of Unison's product suite by delivering high quality advisory and support services to government contractors Ensure assigned tasks are performed on target, on time, and on budget, and that client personnel appreciate the value of the work performed Understand client's business objectives and help clients achieve their goals Interaction with senior client leadership to define project goals, execute against plan and manage issues and risks Consultants are continuously challenged though client projects and build skills towards a fulfilling career. All consultants receive product and federal acquisition training and receive career development guidance from experienced professionals. Employees also enjoy an attractive and competitive benefits package Qualifications Ability to work 10am to 7pm PT / 1pm to 10pm ET Professional experience with one or more of the following: Prior consulting/training experience, preferably with a top consulting firm Possesses superior client relationship skills Exceptional written and verbal communications skills Self-starter, quick learner, and team player Proficient in the basics of Microsoft Excel, PowerPoint and Word BA or BS degree in a related field or equivalent experience Business experience in government contractor functions such as proposal management, contract management and/or procurement is preferable Clearance: Applicants may need to be the subject of a security investigation and may need to meet eligibility requirements for access to classified information, to include U.S. Citizenship. Why Join Unison: Unison has pioneered the creation of innovative software for federal agencies, program offices, and government contractors worldwide. We believe that there is power in moving in unison. Our culture and values reflect this belief and are central to achieving our mission of powering the business of government. Rather than chasing short-lived tech trends, Unison delivers proven software that simplifies the complexities of federal business. Our technology combines innovative thinking with precise federal know-how, addressing critical details others overlook. Designed with purpose and engineered to endure, our software provides consistent performance, allowing federal agencies and contractors to stay focused on their missions. Unison provides equal employment opportunities to all employees and applicants for employment without regard to race, color, national origin, sex, gender identity, sexual orientation, religion, disability status, age, genetics, veteran status, or any other characteristic protected by federal, state, or local laws.
    $69k-123k yearly est. Auto-Apply 15d ago
  • Licensed Property And Casualty Customer Service Agent

    Teksystems 4.4company rating

    Chicago, IL jobs

    “Ready to launch your career in insurance? Join a team that values growth, flexibility, and your success-apply today!” Job Posting Job Title: Property and Casualty Insurance Agent Shift: Monday-Friday, Start times between 11 AM - 1:00 PM EST, 8 hour shifts 5 days a week Job Description Highlights: Handle inbound and outbound inquiries regarding property and casualty policies and billing. Resolve service concerns and process policy changes requiring an active license. Deliver exceptional customer support while maintaining accuracy and professionalism. Qualifications: Active Property & Casualty License (or Personal Lines License). Strong communication skills and ability to multitask effectively. Proficiency with Microsoft Office and reliable hardwired internet connection. Job Type & Location This is a Permanent position based out of Chicago, IL. Pay and Benefits The pay range for this position is $37440.00 - $37440.00/yr. • Pay differential for bilingual (English/Spanish) • Opportunities for performance incentives that are unlimited • The opportunity to work from the comfort of your home • An employee assistance program (EAP), which includes free counseling sessions, to support the needs of each team member • he opportunity to shine and grow your career with clear paths for development - we invest in you! • Networking and leadership opportunities with Staff Resource Groups such as Network of Women, Black Professionals Network, Pride, and Ability Mentorship programs to help you create the strong foundation to a rewarding career Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Dec 23, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $37.4k-37.4k yearly 5d ago
  • BCT Reservationist- Full Time

    Inktel Holdings 4.1company rating

    Fort Lauderdale, FL jobs

    If you are passionate about helping people, prefer evening shifts, are BILINGUAL and love working from home, this may be the perfect opportunity for you! Driven by our Passion for People, our Customer Service Reservationists are experts at engaging customers in a proactive and professional manner. Connecting with people in a way that is meaningful to them is our bread and butter-and our Reservationists perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team. Qualifications: * Proven track record of ALL of the following STRIVE values: * [S]ervice * [T]enacity * [R]esponsibility * [I]ntegrity * [V]ersatility * [E]ntrepreneurship * Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness * Strong desire to be helpful and take ownership to resolve customer situations * Empathetic and active listening * Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar * Positive outlook and enthusiastic attitude * Conscientious team player * Driven by delivering results * Professional demeanor, put together * Dependable and consistent, history of good attendance * Naturally curious with an aptitude for learning and understanding quickly * Ability to multitask by reading, typing, and navigating through applications while speaking with customers * Prior customer service/troubleshooting experience preferred * BILINGUAL (English & can SPEAK SPANISH) Responsibilities: * Communicate with customers in a proactive and professional manner. * Respond to questions and provide information while exceeding customer expectations. * De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs. * Identify root cause of inquiries by asking probing questions to determine the best solution. * Maintain required product knowledge to deliver best in class service. Details: * Start Date: September 15, 2025 * Training Schedule: Monday through Friday 9am-5pm EST for the first 4 weeks * Production Schedules available: * Regular Shift - 5 days a week (includes 1 weekend day (40 hrs a week) * Pay: $15.87/hr * Must be Bilingual (English & Speak Spanish)
    $15.9 hourly 60d+ ago
  • Inbound Sales Representative

    1-800-Pack-Rat, LLC 4.2company rating

    Wake Forest, NC jobs

    *Inbound Sales Representative *Remote Potentially Possible After 30 days! * 1-800-PACK-RAT/Zippy Shell, LLC, is the portable storage and moving company that provides the simplest way to store or move your stuff. With numerous storage facilities across the USA, and a growing network of containers and trucks, we can get you anywhere you need to go. This is an HOURLY pay position with UNCAPPED Commission. An average Sales Rep will make an additional $2000 plus / month based on performance. A high performing Sales Rep has the potential to make more. Job summary The 1-800-PACK-RAT/Zippy Shell sales team is looking for Inbound Sales Representatives to join our sales team at our corporate headquarters in Wake Forest, NC. This is a great opportunity for someone interested in growing their sales career within a nationwide organization that is continuously recognized for its dedication to customer service and satisfaction. In this role you will build relationships with our customers, using the consultative approach to understand the customer's needs and then offer them the best moving solution. This is a remarkable opportunity for the right person with an established path to advance your career within the organization. We offer flexible schedules, paid training, competitive base pay with an uncapped commission plan, health/dental/vision plans, life and disability insurance, paid time off, paid holidays, and a 401k plan with a company match. While you are in our training environment, we want you 100% focused on learning about our company and the products and services we offer. To assist you in your first 30 days of employment, we offer a “ramp-up” commission plan. During the first month of your employment, you will receive a commission payout based on total booked revenue (minus cancellations), or $1,000 - whichever of the two is higher. • In the event your assigned training class begins mid-month, your payout will be a pro-rated amount based on the number of days worked in your first month. Working remotely The ability to work remotely is a privilege we want to offer to those who are prepared to succeed in that environment. All new representatives who are meeting the required performance and attendance standards may potentially be able to begin working remotely at the 30-day mark pending approval from your team supervisor. Those who are not ready to work remotely at the 30-day mark will be required to continue working in the office until they are deemed ready. Physical demands This position will require use of a personal computer and phone on an ongoing basis throughout the workday. Additionally, the position requires frequent sitting, use of hands to type on a keyboard, reaching with hands and arms, speaking, hearing, and vision abilities, and the ability to lift and carry up to 10 (ten) pounds or more. Primary job responsibilities Leverage consultative sales approach to meet daily, weekly, monthly call and sales targets. • Provide information and answer questions about various services offered • Apply appropriate sales techniques and demonstrate sustained achievement of monthly sales goals and metrics • Up sell additional products as need arises • Use database, CRM, or other software to track progress with new prospects\ • Use product knowledge to showcase the solutions that our company can offer to prospects Required skills • 2+ years of proven sales success is a plus Track record of consistently meeting and exceedingly daily, weekly and monthly sales targets • Strong phone presence and experience in the call center environment is a plus • Excellent verbal and written communication skills • Proven ability to succeed in a fast-paced sales or customer service environment • History of successfully meeting or exceeding targets/quotas • Strong organizational and time management skills • PC proficiency with experience using Microsoft Outlook, Word and Excel • Knowledge of moving/storage or logistics industry is a plus Education High school diploma required; BS/BA preferred. 1-800-PACK-RAT/Zippy Shell offers a robust benefits package including competitive salaries, paid time off, matching 401K, health and dental insurance and much more. When you join the 1-800-PACK-RAT family, you will be part of a company that values every individual and their contributions. 1-800-PACK-RAT/Zippy Shell is proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $2k monthly Auto-Apply 13d ago
  • Inbound Sales Representative

    1-800-Pack-Rat, LLC 4.2company rating

    Wake Forest, NC jobs

    * Inbound Sales Representative *Remote Potentially Possible After 30 days! * 1-800-PACK-RAT/Zippy Shell, LLC, is the portable storage and moving company that provides the simplest way to store or move your stuff. With numerous storage facilities across the USA, and a growing network of containers and trucks, we can get you anywhere you need to go. This is an HOURLY pay position with UNCAPPED Commission. An average Sales Rep will make an additional $2000 plus / month based on performance. A high performing Sales Rep has the potential to make more. Job summary The 1-800-PACK-RAT/Zippy Shell sales team is looking for Inbound Sales Representatives to join our sales team at our corporate headquarters in Wake Forest, NC. This is a great opportunity for someone interested in growing their sales career within a nationwide organization that is continuously recognized for its dedication to customer service and satisfaction. In this role you will build relationships with our customers, using the consultative approach to understand the customer's needs and then offer them the best moving solution. This is a remarkable opportunity for the right person with an established path to advance your career within the organization. We offer flexible schedules, paid training, competitive base pay with an uncapped commission plan, health/dental/vision plans, life and disability insurance, paid time off, paid holidays, and a 401k plan with a company match. While you are in our training environment, we want you 100% focused on learning about our company and the products and services we offer. To assist you in your first 30 days of employment, we offer a "ramp-up" commission plan. * During the first month of your employment, you will receive a commission payout based on total booked revenue (minus cancellations), or $1,000 - whichever of the two is higher. * In the event your assigned training class begins mid-month, your payout will be a pro-rated amount based on the number of days worked in your first month. Working remotely The ability to work remotely is a privilege we want to offer to those who are prepared to succeed in that environment. All new representatives who are meeting the required performance and attendance standards may potentially be able to begin working remotely at the 30-day mark pending approval from your team supervisor. Those who are not ready to work remotely at the 30-day mark will be required to continue working in the office until they are deemed ready. Physical demands This position will require use of a personal computer and phone on an ongoing basis throughout the workday. Additionally, the position requires frequent sitting, use of hands to type on a keyboard, reaching with hands and arms, speaking, hearing, and vision abilities, and the ability to lift and carry up to 10 (ten) pounds or more. Primary job responsibilities * Leverage consultative sales approach to meet daily, weekly, monthly call and sales targets. * Provide information and answer questions about various services offered * Apply appropriate sales techniques and demonstrate sustained achievement of monthly sales goals and metrics * Up sell additional products as need arises * Use database, CRM, or other software to track progress with new prospects\ * Use product knowledge to showcase the solutions that our company can offer to prospects Required skills * 2+ years of proven sales success is a plus * Track record of consistently meeting and exceedingly daily, weekly and monthly sales targets * Strong phone presence and experience in the call center environment is a plus * Excellent verbal and written communication skills * Proven ability to succeed in a fast-paced sales or customer service environment * History of successfully meeting or exceeding targets/quotas * Strong organizational and time management skills * PC proficiency with experience using Microsoft Outlook, Word and Excel * Knowledge of moving/storage or logistics industry is a plus Education * High school diploma required; BS/BA preferred. 1-800-PACK-RAT/Zippy Shell offers a robust benefits package including competitive salaries, paid time off, matching 401K, health and dental insurance and much more. When you join the 1-800-PACK-RAT family, you will be part of a company that values every individual and their contributions. 1-800-PACK-RAT/Zippy Shell is proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $2k monthly 12d ago
  • VIRTUAL CLIENT SPECIALIST

    Davinci Virtual LLC 4.1company rating

    Cottonwood Heights, UT jobs

    Job DescriptionDescription: Join an Amazing Team at Davinci Virtual! Davinci Virtual is the leading global provider of business addresses, live answering services, and meeting spaces. We're a fast-growing, fulfillment-driven company known for our innovative solutions and exceptional service-and we're looking for friendly, energetic people to join our team! As a Virtual Client Specialist, you are the voice of our company. You'll handle inbound calls on behalf of Davinci's clients while providing warm, professional, top-notch customer support. After completing in-person training at our Midvale office, you'll work fully from home-no commute, no dress code, all comfort. (You'll just need reliable internet and a quiet workspace.) If you're enthusiastic, customer-focused, and excited about growing with an incredible team, this may be the perfect fit for you! What We Offer: Competitive Pay & Bonuses • $16/hr. to start • New-hire bonuses at 3 months and 9 months • Lots of opportunity for advancement Exceptional Benefits (Seriously Amazing!) • 100% employer-paid Medical, Dental, and Vision for employees • Affordable family plans • HSA, FSA, and Dependent Care FSA options • Employer-paid life insurance, short-term disability, and long-term disability Rewards & Recognition Program - Nectar Earn points from peers, leaders, and HR that you can redeem for: • Bonuses added to your paycheck • Extra paid time off • Amazon items or gift cards Work-From-Home Flexibility • After training, work fully remote • Supportive team and leadership • Opportunities for professional development and leadership training What You'll Do: • Answer inbound calls accurately, efficiently, and with a great attitude • Provide outstanding customer service on every call • Navigate client instructions, websites, schedules, and tools with confidence • Send professional, well-written emails as needed • Meet call quality, accuracy, and answer-time standards • Communicate effectively with coworkers, leaders, and clients • Review team stats daily and strive to meet goals • Follow department procedures, policies, and workflows • Contribute to team culture and be a positive, supportive teammate Grow With Us - Professional Development: • Participate in leadership and personal development programs • Bring forward ideas to improve processes and the customer experience • Commit to achieving team and company goals • Continuously learn new tools and skills Requirements: What You Need: • High School diploma • 40+ WPM typing speed • Excellent written and verbal English skills • Customer service experience • Proficiency with Microsoft Office, Outlook, Internet, and Windows • Reliable high-speed internet for WFH • Backup location in case of outages (or ability to work occasionally from our office) Preferred Traits: • Team player with strong communication • Problem-solving and conflict-resolution skills • Motivated, tech-savvy, and eager to learn • Organized, focused, and adaptable • Consistent and dependable attendance • Professional presentation Working Conditions • Quiet, distraction-free home workspace • Frequent use of phone and computer systems • Must be able to sit at a desk for most of the shift • Minimal physical effort required All job offers are contingent upon passing a background check, including verification of past employment, education, and criminal records as permitted by law.
    $16 hourly 17d ago
  • Client Access Specialist

    Neighborhood Service Organization Inc. 3.9company rating

    Detroit, MI jobs

    Job Title: Client Access Specialist Department: Centralized Patient Access Reports To: Client Access Manager FLSA Status: non-Exempt Client Access Specialists will provide exceptional customer service and knowledge of NSO's programs, services, and policies to assist callers with inquiries, requests, appointments, complaints, verifications, and problems. They must meet or exceed key performance metrics while handling a high volume of inbound calls in a fast-paced environment. Successful candidates must possess strong communication skills, time management, and organizational skills. This position promotes the mission, vision, values and strategic plan of Neighborhood Service Organization and helps to achieve the strategic goals and objectives of the unit in an administrative capacity for specified NSO clinics. Requirements and Duties Answer high volume of phone calls, route, and respond appropriately Schedule appointments for consumers Confirm upcoming appointment times and reschedule if necessary Monitor clinician calendars and schedule appointments Perform insurance verification and confirm consumer demographic and contact information Register new consumers in the electronic medical records system Monitor for referrals and conduct follow up activities Perform other clerical duties such as filing, photocopying, transcribing and faxing Manage patient demographic and personal information. Issue medical files to persons and agencies compliant to all NSO policies, state and federal laws, including HIPAA regulations. Compile, verify, type, file medical records, correspondence, and reports Update records upon receipt of new information Assist with departmental / unit audits and investigations. Distribute medical charts to the appropriate departments / units within NSO. Maintain quality and accurate records by following NSO procedures. Ensure consumer charts, paperwork and reports are completed in an accurate and timely manner. Ensure all medical records are protected and kept confidential Other duties as assigned. Work Environment Works in an office environment and uses a computer, telephone and other office equipment as needed, to perform duties. The noise level in the work environment is typical of that of an office with occasional contact with consumers/patients. Bends, stoops and reaches in order to file, search for and retrieve records and documents. Manual dexterity and regular fine-finger and hand/wrist motions are required for operating a keyboard, writing and filing. Must be able to lift up to 15lbs on occasion Seeing/vision, talking/speaking and listening/hearing are continuously required. Frequently required to sit & stand during working hours Frequently required to sit, walk or drive. Occasionally required to travel between work locations. Requirements Qualifications: Education : High School Diploma or equivalent Minimum Required Experience 1-year minimum experience in a call center, administrative assistant, receptionist or related role Additional Requirements Proficiency in MS Office (Word, Excel, PowerPoint & Outlook) Proficiency in electronic medical records systems Ability to learn additional software Proficiency in general office equipment (PC, printer/fax/copier, telephony system) Proficiency in data entry, filing Valid Michigan Driver's license/access to private transportation. Required Skills/Abilities: Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software. Experience working remotely and proficient with software/tools related to remote work. Experience working with data in all forms including electronic formats and databases. Ability to interact with staff, students, parents, and visitors at school while remaining professional, polite, and courteous. E.E.O.C. Statement The above elements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties of personnel so classified, or a contractual commitment, and NSO retains the right to amend or revise this job description at any time. NSO is an Equal Opportunity Employer and is committed to excellence through diversity and considers candidates without regard to sex (including pregnancy related conditions) genetic information, race, color, weight, height, religion, nation ,origin, citizenship, age, disability, martial or veteran status, misdemeanor arrest record, sexual orientation, transgender status or gender identity or any other legally protected status
    $30k-36k yearly est. Auto-Apply 2d ago
  • Client Experience Specialist - Eastern time US Remote

    Anywhere, Inc. 3.7company rating

    Remote

    The Client Experience Specialist is a service-minded professional who manages all non-licensed aspects of the transaction, from contract to close, to create a seamless experience for the agent, consumer and all deal parties. You are part of a collaborative team that is enhancing the way that Coldwell Banker is doing business by eliminating the friction and simplifying the transaction process. The key to success in this role is the ability to multitask, problem solve and communicate effectively with agents, clients, third parties and internal operations. As a trusted professional, you provide our agents, homebuyers, and sellers, the confidence that their transaction is in reliable and skillful hands. This position is 100% remote and will support various markets. The preferred candidate will have NJ transaction experience. Responsibilities: Perform non- licensed administrative tasks for real estate agents. Identify and manage the contractual dates and deadlines and ensuring the transaction is closed in a timely, efficient, and accurate manner. Collaborate closely with agent services department, agents and/or other third parties to ensure all proper documentation has been received for compliance in the transaction file and in the appropriate systems. Organize all transaction details in applicable systems while providing continuous, timely and appropriate updates to all parties. Serve as the deal stakeholder's point-of-contact for agents and their clients through closing, which includes obtaining documentation or information needed for clear to close. Coordinate and/or confirm scheduling of home inspections, appraisals and closings with all deal parties. Regularly update and manage communication with all parties involved in the transaction. Prioritize service to the agent and all parties with a positive and engaging attitude to create a seamless experience. Experience Minimum of 2 years real estate, mortgage, title, transaction coordination/processing experience strongly preferred or solid experience with the real estate transaction process at a high volume An individual should demonstrate the following competencies: Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment. People first approach- keeping the agent and consumer at the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. Technical- ability to learn and navigate multiple software systems with an elevated level of competency. Critical Thinking/Problem solving-the individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality. Partnership/Collaboration-the individual remains open to others' ideas and exhibits willingness to try new things. Oral/Written Communication-the individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues. Quality Assurance- the individual demonstrates accuracy and thoroughness and monitors their own work to ensure quality. Adaptability-the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent changes, delays, or unexpected events while remaining resilient. Building Collaborative Relationships - the individual develops, maintains, and strengthens partnerships with agents and colleagues while providing information, assistance, and support. Anywhere is proud to offer a comprehensive benefits package to our employees including: Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D 401(k) savings plan with company match Paid Time Off to Include Holidays, Vacation Time, and Sick Time Paid Family & Paternity Leave Life Insurance Business Travel Accident Insurance All employees receive access to LinkedIn Learning Tuition reimbursement for approved programs Employee Referral Program Adoption Assistance Program Employee Assistance Program Health and Wellness Program and Incentives Employee Discounts Employee Resource Groups
    $30k-41k yearly est. Auto-Apply 8d ago
  • Client Success Specialist

    Leading EDJE 4.0company rating

    Dublin, OH jobs

    Job Description Leading EDJE is seeking a tech-savvy, relationship-driven Client Success Specialist to partner directly with our Chief Strategy Officer (CSO). This is not your typical administrative role - it's a front-row seat to strategic growth. You'll serve as the CSO's right hand, keeping operations running smoothly, engaging with clients, and collaborating with teams across the company. We're looking for someone who thrives in a fast-paced, high-energy, team-first culture, has a strong grasp of technology and B2B sales, and can seamlessly blend organization with action. If you enjoy being client-facing, adding value in meetings, and ensuring execution with precision and follow-through, this could be the perfect career move for you. This full-time, salaried position offers flexibility in work location with a preference for candidates local to the Greater Columbus area. The role will be available to start in February 2026. CONSULTING ENVIRONMENT As part of Leading EDJE, you'll have the opportunity to work closely with executive leadership and cross-functional teams to deliver impactful results for clients and internal stakeholders. You'll help drive sales strategy, support client engagements, and act as a bridge between the CSO, marketing, delivery, and other internal teams. The ideal candidate is detail-oriented, highly organized, and capable of managing multiple priorities while ensuring follow-through and completion on action items. RESPONSIBILITIES Keep Things Moving Manage the CSO's calendar, meetings, and travel efficiently. Organize and maintain client-facing materials, SOWs, sales presentations, and reports. Stay on top of key deliverables, deadlines, and CRM updates (Salesforce or HubSpot). Run reports, track extensions, and maintain data hygiene in CRM systems. Client Engagement & Support Attend client meetings to capture notes, action items, and follow-ups. Support client onboarding, engagement, and experience initiatives. Serve as a trusted point of contact between clients, marketing, and delivery teams. Farm accounts, track interactions, and help advance B2B sales opportunities. Drive Sales & Operational Excellence Collaborate with Sales, Marketing, and Delivery to support strategic initiatives. Ensure the sales pipeline is accurate and actionable through CRM management and reporting. Assist in planning and executing quarterly business reviews, revenue meetings, and team sessions. Contribute to high-completion, high-impact follow-through across all projects and engagements. QUALIFICATIONS 3+ years of experience in sales support, executive assistance, or related roles - ideally in a B2B tech or consulting environment. Solid understanding of technology and sales cycles; able to grasp technical concepts quickly. Exceptional organization skills, detail-oriented, and able to prioritize in a fast-paced environment. Experience with Microsoft Office, Google Workspace, and CRM platforms (Salesforce, HubSpot). Strong communication skills, polished and personable, with the ability to add value in client-facing situations. Self-starter with a high “say-do” ratio; thrives on executing and following through. ADDITIONAL QUALIFICATIONS Experience supporting C-level executives in high-growth, fast-paced teams. Familiarity with proposals, RFPs, and sales enablement tools. Previous exposure to B2B sales strategy or client relationship management. Experience in a consulting environment with tech-focused solutions. COMPENSATION Base: $85,000-$105,000/year Bonus-eligible
    $25k-35k yearly est. 23d ago

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