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Leader jobs at Peoples Health

- 68 jobs
  • Customer Success Leader

    Allied USA 3.9company rating

    Pleasant Grove, UT jobs

    Job DescriptionSalary: Customer Success Leader Allied USA is seeking a highly motivated and results-driven Customer Success Leader to oversee and optimize our daily business operations. This role plays a critical part in ensuring the seamless coordination of our teams, including Customer Success, Drivers, Deal Desk Specialists, and Front Desk staff. The ideal candidate will be a strong communicator, highly organized, and comfortable leading diverse teams in a fast-paced environment. General Operations Management: Oversee day-to-day operations to ensure efficient scheduling, routing, and execution of medical waste pickup services. Lead and support cross-functional teams including Customer Success, Drivers, Deal Desk Specialists, and Front Desk staff. Monitor performance metrics and implement improvements where needed. Ensure compliance with safety and regulatory standards related to medical waste management. Customer Experience & Support: Oversee Customer Success to maintain strong client relationships and resolve escalated service issues. Collaborate with the Deal Desk team to streamline processes for new contracts, renewals, and client billing. Support the Front Desk team to ensure smooth communication channels with customers and internal teams. Team Leadership & Development: Provide leadership, coaching, and performance management to direct reports across multiple functions. Foster a positive, accountable culture where employees feel supported and motivated. Ensure staffing, training, and scheduling align with operational needs. Continuous Improvement & Compliance: Identify opportunities to improve efficiency, reduce costs, and optimize processes. Ensure company-wide adherence to OSHA, DOT, and state regulations for safe handling and transport of medical waste. Assist leadership with special projects, reporting, and cross-department initiatives. Qualifications: Proven experience in operations management or a similar leadership role, preferably in logistics, transportation, or service industries. Strong organizational and problem-solving skills with the ability to manage competing priorities. Excellent communication and interpersonal skills to lead cross-functional teams and interact with customers. Experience managing frontline staff (drivers, customer service, administrative support) preferred. Proficiency with Microsoft Office and comfort learning new systems/software.
    $91k-134k yearly est. 3d ago
  • Government Healthcare Actuarial Lead

    Marsh McLennan 4.9company rating

    Phoenix, AZ jobs

    Company:MercerDescription: We are seeking a talented individual to join our Government Human Services Consulting team at Mercer. This role will be based in Phoenix, Atlanta, D.C., or Minneapolis. This is a hybrid role that has a requirement of working at least three days a week in the office. Mercer's Government Human Services Consulting (GHSC) practice is dedicated to helping publicly funded health and human services clients transform their healthcare programs, impacting the lives of millions in our most vulnerable communities. We believe that each project is an opportunity to build trust between our team and our clients, and we back each project with industry leading experience and multi-disciplinary specialists. We will count on you to: Lead a team that of actuaries, actuarial and data analysts, clinicians and health policy consultants supporting multiple large, complex capitation rate-setting and other actuarial projects In conjunction with other project leaders, work with the client to define and manage the scope of the project, serve as an expert on rate structures and methodologies, and ensure consistency with federal regulations and actuarial standards Oversee the development of rate-setting assumptions that are built into actuarial models and inform client and project teams on the impact of data and assumptions, and provide on-going review and guidance throughout the rate setting process Work directly with clients on emerging and/or unique challenges facing their programs, and leverage the skills and expertise of Mercer actuaries, clinicians, and health policy consultants to design innovative and comprehensive solutions Oversee the drafting of project communications, including rate certification letters and presentations, and act as an actuarial authority that signs rate certification letters and other statements of actuarial opinion Work with project leaders to identify growth and development opportunities for experienced actuaries, junior actuaries, and actuarial students on project teams. Provide guidance, oversight and mentoring for actuarial staff as needed What you need to have: BA/BS degree 10+ years minimum health actuarial experience, with 5+ years of Medicaid actuarial experience Actuarial credentials (ASA, FSA, MAAA) Experience leading large multi-disciplinary teams and large, complex projects What makes you stand out? Medicaid actuarial experience spanning multiple states, programs, health insurers, or Federal agencies and actuarial consulting experience Ability to handle client and project management in a demanding work environment with tight deadlines Experience related to health plan analysis or capitated rate development Why join our team: We help you be your best through professional development opportunities, interesting work, and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.The applicable base salary range for this role is $150,500 to $301,000.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
    $71k-125k yearly est. Auto-Apply 25d ago
  • Agency Leader in Phoenix, AZ

    Chubb 4.3company rating

    Phoenix, AZ jobs

    Combined Insurance, a Chubb Company, is seeking an Agency Leader in Phoenix, AZ to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals! JOB Summary The Agency Leader (AL) is responsible for delivering annual new sales objectives in an assigned area by sourcing, providing guidance, and supporting Agency Coordinators and Independent Agents and for providing sales & service support to current policyholders. The AL is responsible for sourcing, identifying, and affiliating, new Independent Agents as well as providing coaching and voluntary training to both Independent Agents and Agency Coordinators. Responsibilities Sourcing & Development Establish local networks and source prospective new Independent Agent candidates and independent agencies to sell Combined products Conduct informational seminars for prospective new Independent Agents as needed. Represent the Agency at local job fairs or other hiring events Affiliate Independent Agent candidates Make recommendations for developing Independent Agents into leadership roles such as Agency Coordinator Field Training Provide in-person support to Independent Agents during sales visits as requested and provide voluntary training and/or guidance as needed to support them in the sale of Combined products Develop expertise in all aspects of the Sales Process and remain available for consultation and/or guidance to Independent Agents and Agency Coordinator as requested Provide support with developing targeted training for Agency Coordinators and Independent Agents who request additional development Collaborate with Carrier Compliance Department to provide required compliance training Support Agency Coordinators and Independent Agents in appointment setting, upon request and as needed Meetings Lead voluntary meetings and webinars Facilitate and attend training and development meetings developed and led by AD and carrier for support Attend other Agency meetings, as required Administration Support Assist Agency Coordinators and Independent Agents in adhering to administrative process Be the primary contact point for administrative and implementation support queries Support AC and Independent Agents with sales tools and their implementation Other Work with team to reach production expectations and guidelines set by Agency Management Meet growth goals in APV and Affiliation Effectively demonstrate the Agency's Sales Process Follow Company policies procedures and expectations Set an example for others to follow Establish local presence for Agency COMPETENCIES Problem Solving: Takes an organized and logical approach to thinking through problems and complex issues. Simplifies complexity by breaking down issues into manageable parts. Looks beyond the obvious to get at root causes. Develops insight into problems, issues and situation Continuous Learning: Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally. Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise. Takes advantage of formal and informal developmental opportunities. Takes on challenging work assignments that lead to professional growth Initiative: Willingly does more than is required or expected in the job. Meets objectives on time with minimal supervision. Eager and willing to go the extra mile in terms of time and effort. Is self-motivated and seizes opportunities to make a difference. Adaptability: Ability to re-direct personal efforts in response to changing circumstances. Is receptive to new ideas and new ways of doing things. Effectively prioritizes according to competing demands and shifting objectives. Can navigate through uncertainty and knows when to change course Results Orientation: Effectively executes on plans, drives for results and takes accountability for outcomes. Perseveres and does not give up easily in challenging situations. Recognizes and capitalizes on opportunities. Takes full accountability for achieving (or failing to achieve) desired results Values Orientation: Upholds and models Chubb values and always does the right thing for the company, colleagues and customers. Is direct truthful and trusted by others. Acts as a team player. Acts ethically and maintains a high level of professional integrity. Fosters high collaboration within own team and across the company; constantly acts and thinks “One Chubb” Education and Experience Stable work history with minimum of 3 years with a successful sales track record. Insurance sales is a plus 1+ years of Sales team management. Experience in leading independent contractor workforce preferred Demonstrated ability to build a team through proven sourcing and recruitment strategies High School Degree or equivalent required, college degree preferred Ability to use Microsoft Office and tablet at intermediate level. An active professional network is required Obtaining a valid Life, Accident and Health license prior to employment date
    $94k-126k yearly est. Auto-Apply 45d ago
  • Care Navigation Operations Team Lead

    Oscar 4.6company rating

    Tempe, AZ jobs

    Hi, we're Oscar. We're hiring a Care Navigation Operations Team Lead to join our Clinical Operations team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family. About the role: You will be an expert on clinical team workflows and drive goals and KPIs for the team of support staff to meet business objectives while providing coaching and leadership. You will partner with Oscar's clinicians to assist with care coordination and care routing for members, while partnering with stakeholders appropriately to identify and develop workflow improvements to enhance efficiencies for the team. You will report into the Senior Manager, Care Navigation. Work Location: This position is based in our Tempe, Arizona office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $54,000 - $70,875 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: Own the team's metrics, including productivity, adherence to schedule, and employee satisfaction Provide coaching and leadership to direct reports Manage payroll and attendance Collaborate cross functionally to improve efficiencies for the team Act as an escalation point for team members and case managers Compliance with all applicable laws and regulations Other duties as assigned Requirements: 2 years of experience leading teams in a healthcare setting Experience implementing process improvements Prior healthcare or health insurance experience Proficiency navigating Googlesheet or Excel and JIRA Bonus points: Bachelor's Degree Demonstrated experience working with and maintaining compliance with established policies and procedures. Experience in utilization management and/or prior authorization processes. This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.
    $54k-70.9k yearly Auto-Apply 13d ago
  • Senior Operational Excellence Lead

    Swiss Re 4.8company rating

    Kansas City, MO jobs

    Are you passionate about driving transformative change that reshapes how global organizations operate? Do you excel at translating complex business strategies into actionable innovation roadmaps? Join our Property and Specialty (P&S) Operating Model Excellence team and help shape the future of one of the world's leading reinsurance companies. About the Role In this strategic position, you will be at the forefront of shaping the process, technology, and data vision for Swiss Re Corso's P&S Department globally. You'll collaborate with senior leadership to co-define and implement innovative business concepts that drive profitability and diversification. Reporting directly to the Head of Operational Model Excellence P&S, you'll have the platform to make significant impact across our global operations. Key Responsibilities * Work with the P&S management team to define their innovation strategy including the associated tech platform, data, process and people strategy * Translate the P&S strategy into concrete digital innovation opportunities, including the exploration and building of new business models * Filter, prioritize and assess the potential of these opportunities (in terms of measurable benefits), assess investment needs and actively propose the launch of new initiatives * Lead various key projects for the P&S Department and verify that expected benefits will be achieved * Engage with cross-functional stakeholders including Platform Product Owners, Technology Leads, Business Process Managers, Business Architecture, Operation teams and the Data Office on the end-to-end consistency of system, process and information architecture * Set up implementation teams and provide them with a strategic roadmap and verify successful execution * Lead change management and roll out efforts to ensure successful adoption About the Team The Operational Model Excellence Property & Specialty team is a group of highly skilled transformation professionals who work across strategic programs and operational challenges to continuously improve on how we operate. We collaborate closely with global counterparts to ensure our efforts are seamlessly embedded into Swiss Re's broader transformation agenda. We bring a high-energy, collaborative, and solution-oriented approach to everything we do. About You You're a strategic thinker with the practical skills to turn vision into reality. You thrive in complex environments where you can leverage your analytical mindset and excellent communication skills to influence stakeholders at all levels. Your ability to navigate ambiguity and drive results makes you an ideal candidate to help shape our transformation journey. We are looking for candidates who meet these requirements: * Deep understanding of the insurance industry and technology with ability to develop innovative solutions that address market needs and drive business growth * Ability to define a clear vision and strategy as well as mobilizing teams to achieve goals * Track record of successfully designing and delivering business transformation * Drive to steer multiple initiatives at the same time These are additional nice to haves: * Demonstrated experience delivering global process improvements and harmonizing regional operations into cohesive, scalable models * Consulting background is a plus This is a unique opportunity to play a pivotal role in shaping how Swiss Re operates globally-bringing strategic insight, practical expertise, and a collaborative spirit to our transformation journey. The position location is flexible to one of the following offices: Alpharetta, GA, Chicago, IL, Kansas City, MO, or Windsor, CT. Our company has a hybrid work model where the expectation is that you will be in the office at least three days per week. The estimated base salary range for this position is $116,000 to $174,000. The specific salary offered for this, or any given role will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget. At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation. About Swiss Re Corporate Solutions Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime. Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled. During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed. Keywords: Reference Code: 136179 Nearest Major Market: Kansas City Job Segment: Change Management, HR, Claims, Human Resources, Management, Insurance
    $116k-174k yearly 18d ago
  • Sales Leader

    Express, Inc. 4.2company rating

    Estero, FL jobs

    About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and **************** About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Store Name Coconut Point Responsibilities Express is seeking a Retail Sales Leader to join our team. The Sales Leader drives operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experiences for customers. Key Responsibilities * Assist in developing and motivating associates to maximize sales potential * Provide in the moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management and execution of standards. * Partner with Store Management to provide feedback on associate performance. * Assist in training associates on store operations, product, policy, and procedures. * Execute action plans that optimize results * Execute all aspects of daily store operations. * Ensure appropriate associate coverage to create a great customer experience. * Oversee and authorize the checkout experience. * Assist with merchandise flow, such as shipment, replenishment, omni-channel operations, in the store. * Monitor and analyzes the customer service provided by team members. * Build an effective schedule with the right associate in the right place at the right time. * Promote and support an environment focused on delivering great in-store customer experiences. * Effectively resolves customer service issues to a positive outcome. * Lead and models our customer experience model. * Display expert knowledge of product, company policies, promotions, loyalty programs. * Provide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc. * Other essential functions may occur as directed by your supervisor. Required Experience & Qualifications * Education: High School or Equivalent * Years of Experience: 1 * Proficient in use of technology (iPad, registers) * Meets defined availability criteria, including nights, weekends and non-business hours * Meets physical requirements Critical Skills & Attributes * Previous retail experience preferred * Ability to effectively communicate with customers, peers and supervisors * Demonstrated sales accountability * Demonstrated collaborative skills and ability to work well with a team. * Ability to multitask and handle multiple customers and/or processes at once. Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including: * Medical, pharmacy, dental and vision coverage * 401(k) and Roth 401(k) with Company match * Merchandise discount * Paid Time Off * Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate. Closing If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information. Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
    $44k-86k yearly est. Auto-Apply 60d+ ago
  • Team Lead-Retail

    Roots Corp 4.8company rating

    Park City, UT jobs

    WHAT WE'RE LOOKING FOR? The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store, and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and customer service behaviours at all times to promote an environment focused on consistent, exceptional and positive in-store experience to customers and employees. To be successful, you'll need to possess: 1 + years related experience in a retail apparel environment, luxury retail experience is a plus; Proven ability to successfully lead a sales team; viewed as a leader among peers; Proven experience with POS management, daily banking procedures, and submitting timely reports; Strong organization, and problem solving skills; Passion for upholding an exceptional customer experience; Collaborate with others, yet be self-motivated; Available for varied weekly shifts, including weekends, closing and holidays. THE IMPACT YOU'LL HAVE This is an opportunity to shape our company's future by: Demonstrate a customer obsessed selling culture and build brand loyalty through excellent product knowledge; Partner with store management to execute action plans that optimize results and ensure effective execution of all store operational activities; Contributes ideas and solutions to the leadership team that results in increased productivity and improved operations of the store; Assist store management in conducting new associate onboarding and trainings; Coaches associates on customer service fundamentals and provides positive feedback; Assists in resolving customer service matters; Oversees and delegates tasks to team to best maximize efficiency of store operations; Communicates individual and/or team performance feedback to store management; Ensure team receives scheduled breaks and/or meal periods; Creates an open outward communication on the sales floor; Ensure adherence to all company policies, procedures and guidelines; Perform opening and closing procedures, and any inventory duties as directed. WHY JOIN ROOTS? Roots is not only a brand, it's a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet. In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to 'spread their roots'. SOUND LIKE YOU? APPLY NOW! We'd like to thank everyone who applies, but we can only contact applicants who are most qualified.
    $59k-92k yearly est. 13d ago
  • East Regional Client Relationship Leader

    Lockton 4.5company rating

    Kansas City, MO jobs

    * Manage a book of business consisting of high-net-worth personal insurance clients. * Cultivate relationships with client to ensure retention and growth of the book. * Act as a trusted advisor to clients, providing guidance and recommendations on risk management, mitigation and cultivate relationships. * Lead a team under Division Leader, providing coaching, counseling, training, and mentorship to help associates achieve their career goals. * Monitor team performance by conducting audits and ensure that service standards goals are being met. * Attend discovery meetings and proposal presentations, where applicable. * Provides input in the development and implementation of policies and procedures, as well as operating and strategic plans for the division. * Develop and maintain relationships with the insurance carriers, broker servicing networks, and other providers. * Provides information, concepts, techniques, and programs to department associates to improve and enhance working knowledge. * Generates new business opportunities through cross-selling. * Assists in the establishment and attainment of revenue goals for existing and new business. * Researches and understands industry trends, product development, government regulations.
    $37k-69k yearly est. 58d ago
  • Claims Team Lead

    Oscar Health 4.6company rating

    Tempe, AZ jobs

    Hi, we're Oscar. We're hiring a Team Lead, Claims Production to join our Claims Production team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family. About the role The Lead, Claims Production is responsible for managing the success of multiple Claims Production teams by driving performance, effectiveness, and operational improvements to daily workflows and strategies. You will report to the Manager, Claims Production. Work Location: This is a remote position, open to candidates who reside in: Arizona; Florida; Georgia; or Texas. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote Pay Transparency: The base pay for this role is $51,120 - $67,095 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Responsibilities Guide your team's metrics, including member and provider satisfaction, quality of care (daily benchmark production) and employee satisfaction Coach direct reports through a culture of feedback and development to provide the best member/provider experience and care possible. Serve as a central communicator -- leading team huddles, promoting vision, strategy, company values, and providing feedback to team members and other company associates. Manage the daily needs of your team, including hiring, training, inventory levels, and scheduling to ensure an efficient operation Compliance with all applicable laws and regulations Other duties as assigned Qualifications 3+ years of experience leading and supporting a Claims Production team 2+ years reading and using claims data to identify trends; including inventory management Demonstrated capacity to balance competing priorities and continue to execute projects with excellence Bonus Points Prior healthcare or service experience Bachelor's Degree Proficiency navigating Excel, JIRA, and SQL This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our .
    $51.1k-67.1k yearly Auto-Apply 2d ago
  • Claims Team Lead

    Oscar Health 4.6company rating

    Tempe, AZ jobs

    Job Description Hi, we're Oscar. We're hiring a Team Lead, Claims Production to join our Claims Production team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family. About the role The Lead, Claims Production is responsible for managing the success of multiple Claims Production teams by driving performance, effectiveness, and operational improvements to daily workflows and strategies. You will report to the Manager, Claims Production. Work Location: This is a remote position, open to candidates who reside in: Arizona; Florida; Georgia; or Texas. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote Pay Transparency: The base pay for this role is $51,120 - $67,095 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Responsibilities Guide your team's metrics, including member and provider satisfaction, quality of care (daily benchmark production) and employee satisfaction Coach direct reports through a culture of feedback and development to provide the best member/provider experience and care possible. Serve as a central communicator -- leading team huddles, promoting vision, strategy, company values, and providing feedback to team members and other company associates. Manage the daily needs of your team, including hiring, training, inventory levels, and scheduling to ensure an efficient operation Compliance with all applicable laws and regulations Other duties as assigned Qualifications 3+ years of experience leading and supporting a Claims Production team 2+ years reading and using claims data to identify trends; including inventory management Demonstrated capacity to balance competing priorities and continue to execute projects with excellence Bonus Points Prior healthcare or service experience Bachelor's Degree Proficiency navigating Excel, JIRA, and SQL This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.
    $51.1k-67.1k yearly 3d ago
  • Team Lead, Application and Integration

    Forrest T Jones & Company 4.0company rating

    Kansas City, MO jobs

    Fidelity Security Life Insurance Company, and its affiliates (“FSL”), provide insurance and insurance related services to clients, corporations, employers and individuals. These services include providing benefits through innovative life and health insurance plans, financial services, and customized insurance products for niche markets. Position Summary The individual in this role will serve as the Sr. Team Lead with oversight across Application Development and Integration and will function as a key leader in the evolution of the Forrest T. Jones Information Technology team. The main purpose of this role is to serve as a leader, mentor and technical strategist/evangelist supporting existing and emerging technologies and platforms developed to support the various business units while aligning with the strategic technology and business roadmap. This role will also assist in defining the strategic vision for design, integration and delivery of all core Application systems and Integration. Expectations Non-Technical Deep understanding of vision and the role of technology in its execution Experience and working knowledge of “best practices” in developing and leading/managing projects to create solutions, plan, budget, and execute projects in support of customer objectives/goals. This includes the ability to work across the organization to plan for the supporting project/activities needed to successful implement customer programs/projects. Willing to “take a position vs. managing a position”; ability to drive change within the organization; ability to build consensus/coalitions amongst diverse (or divergent) interests; acts with integrity; takes the initiative; exercises sound judgment; sets the example. Intellectual capacity and ability to gather, sort and analyze data and then develop logical conclusions; critical thinking skills; familiar with problem solving tools/techniques and able to communicate options, conclusions, and recommendations to both the business and the technology teams. Articulate and capable of conveying ideas clearly/concisely; sensitive to needs of the audience; ensures the customer, as well as service areas within IT are kept informed of plans, status, and current problems/challenges; manages around internal politics; empathetic, good listener. Work with and develop relationships with business customers and with team members both within the development team and on outside teams Demonstrate technical expertise across multiple languages, frameworks and technologies Be organized and able to work across multiple projects Work within the teams to encourage a mentorship approach with junior team members Delegate where appropriate Drive a project and team towards deadlines Be accountable for the success or failure of projects Identify new areas of opportunity to help streamline processes Oversee the day to day working of the teams as a whole Provide leadership and mentorship to team members Resolve conflict…make informed decisions Oversee employee reviews and growth planning Participate in hiring of new developers Technical Experience architecting and implementing scalable, extensible and maintainable solutions Develop high quality, documented and tested code that meets product requirements and timelines. Facilitate, collect and present estimates at both high and detailed levels Ability to conceptualize technology solutions utilizing existing capabilities to support a long-term solution Creates and maintains conceptual architecture documentation, workflow Conducts detailed design, documentation, and overall code review Provides recommendations, guidance, leadership for process development and improvement Sets standards for code-commenting and evaluates practice adherence Identifies opportunities for best practices programming development Works closely with marketing and product development to ensure solution follows requirements and goals for look and feel as well as functionality Competencies 5+ years' experience developing web applications with .NET Frameworks Strong C#, ASP.NET, MVC and SQL Server Experience with SQL Server 2005/2008/2012+ Strong HTML, JavaScript and CSS skills Unit testing and/or test driven development Experience with Code Refactoring Experience designing and working with n-tier architectures (UI, Business Logic Layer, Data Access Layer) along with some experience with service-oriented architectures (SOA) Solid understanding of object-oriented programming (OOP) and computer science foundations, such as memory management and low-level algorithm performance Requisites Bachelor's degree in Computer Science or a related area or equivalent combination of education and experience. Microsoft certifications are a plus. Ability to manage a team of developers We offer comprehensive benefits to full-time employees including company-paid medical, STD, LTD and life insurance; plus voluntary dental, vision, life/AD&D insurance, 401(k) with company matching, generous paid time off and much more. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age. ALL OFFERS OF EMPLOYMENT ARE CONTINGENT UPON THE PASSING OF A DRUG SCREEN AND BACKGROUND CHECK.
    $78k-114k yearly est. Auto-Apply 60d+ ago
  • Team Leader - Co-Occurring Disorders Team

    Rediscover 3.5company rating

    Lees Summit, MO jobs

    Job Details 901 NE Independence Ave. - Lee's Summit, MO Full Time Bachelor's Degree Up to 25% 1st Shift Make a Difference as a Team Leader with ReDiscover Join ReDiscover's Community Psychiatric Rehabilitation Program and be part of a mission-driven organization that's been transforming lives for over 50 years. As a non-profit community mental health center serving southeastern Jackson County, Missouri, we're passionate about helping individuals impacted by mental illness or substance use find hope, support, and healing. Why ReDiscover? 700+ dedicated professionals Over five decades of community impact A culture grounded in compassion, collaboration, and growth About the Community Psychiatric Rehabilitation Program The Community Psychiatric Rehabilitation Program is a case management focused program that provides individuals with support to live an independent life in the community. Through a variety of multidisciplinary services that clients can choose from including medication management, therapy, group therapy, health and wellness support, employment services and transportation support, clients can develop skills, access resources and learn ways to manage their emotional and physical health. What You'll Do Lead a dedicated staff within the Integrated Treatment of Co-Occurring Disorders (ITCD) team, a team-within-a team providing evidence-based, integrated treatment for people dealing with both mental health and substance use challenges. Provide direct supervision and development of assigned department staff, as well as attend quarterly supervisor meetings. Communicate and collaborate with an internal multi-disciplinary team to address various aspects of wellness and ensure positive communication regarding the coordination of client care and to ensure that the services provided are of the highest quality, accessible in a timely fashion, and produce positive outcomes for those we serve. Review clinical documentation to ensure quality and timeliness, including coaching to ensure data fidelity. Provide feedback and reports to appropriate management staff and, as appropriate, to funding sources. Actively participate in leadership meetings. Collect and maintain information about clients and document interactions within ReDiscover's designated electronic medical record. Requirements of the Position: Master's or Doctorate Degree in a social science field (as defined by the Department of Mental Health) that would meet Missouri Department of Mental Health definition of Qualified Mental Health Professional. Individuals with a Clinical (LPC and LCSW) or Provisional (PLPC or LMSW) License are highly preferred. Candidates with an Bachelor's Degree in a Social Science field (as defined by the Department of Mental Health) with 3 years of Community Support experience would be considered. Two (2) years of experience in direct service provision in a mental health setting. One (1) years of supervisory experience preferred. Strong written, oral and interpersonal communication skills. Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as the use of email. Grow With Us We're committed to your professional development and will support your growth as a Receptionist through training, collaboration, and meaningful work. Ready to join a team that's passionate about people? Apply today and help make wellness accessible for all.
    $35k-60k yearly est. 60d+ ago
  • Centralized Billing Team Leader

    Risk Strategies 4.3company rating

    Fruitland Park, FL jobs

    Pay Range: * The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role. Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: ******************************** Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.
    $62k-96k yearly est. Auto-Apply 19d ago
  • Centralized Billing Team Leader

    Risk Strategies 4.3company rating

    Clearwater, FL jobs

    Pay Range: * The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role. Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: ******************************** Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.
    $63k-98k yearly est. Auto-Apply 19d ago
  • Personal Lines Team Lead

    Brightway Insurance 4.4company rating

    Jacksonville, FL jobs

    Job Description About Brightway Established in 2008, Brightway is proud to be one of the fastest-growing insurance agency systems in the United States. With over 350 franchises spanning 35+ states and an impressive $1.3 billion in annual premiums, we rank among the nation's largest privately owned property and casualty insurance distribution companies. We support our agency owners with comprehensive back-office services, marketing resources, and continuous learning and development. We are embarking on the next stage of our customer-centric growth, driven by innovation from our talented associates and the application of cutting-edge technologies. This growth has opened doors for creative thinkers who thrive in a diverse and collaborative culture. As a Brightway team member, you'll engage in exciting projects that are reshaping the industry, working alongside a dedicated team committed to delivering exceptional customer service and safeguarding our clients' most valuable assets. ----------------------------------------------------------------------------------------------------------------------------------------- Scope Provides daily leadership to customer service staff to meet expectations. Ensures effective, timely delivery of superior insurance-related customer service and helps resolve disputes. Identifies system, process and workflow enhancements. Assigns work throughout the department and follows up on it in a timely way. Inspires a team to perform at the highest level in every call, every day. Plays a key role as the “face/voice of Brightway Leadership” to team and others. Works with all levels of the organization and with all franchisees to promptly resolve issues to ensure satisfaction. Job Responsibilities Manage a team of insurance professionals handling inbound and outbound requests from customers, agents, carriers, and others via phone and email. Proactively identify improvements that would enable better customer service, efficiency in workflow/output and enhanced work environment Apply deep industry and company knowledge to evaluate the most complex of issues encountered by the unit and others, compose effective responses and document steps followed and uses that as a training aid for others. Perform routine individual discussions to gain a better understanding of job performance and opportunities to improve and incorporate feedback to achieve higher levels of customer satisfaction Represent the team to company leadership and reports activity and outcomes to manager Document activities and follow up in appropriate systems regularly and accurately Maintain current and accurate procedures manual for department Write job objectives, performance reviews, salary recommendations for people in the unit Administer company HR policies/procedures Ensures quality of work meets certain standards Act as mentor to those less experienced Performs other related duties as assigned Skills, Licenses, Certifications Demonstrated ability to effectively manage/lead employees to achieve desired business outcomes Exceptional customer service mindset; a desire and ability to lead a group to superior outcomes Excellent communicator; must be able to convey the most complex of ideas in a clear and concise manner Has superior knowledge of Brightway systems and is able to train others less experienced Superior independent judgment, decision making and creativity in problem solving. Ability to learn, embrace and put into practice new concepts and skills Able to gather and analyze complex facts and data, draw inferences, weigh alternatives and present logical solutions Excellent time management skills; is able to model this behavior for others on the team Leader in the organization; supports management in delivering messages to employees Education and Experience This position requires 4-6 years' experience in Customer Service or a related field, as well as 2+ years managing a team. The applicant must be proficient in Microsoft Office products (Word, Excel, Outlook, PowerPoint) and have a 20-44 or 220 license. 1+ years of experience in Brightway's Engagement Center is preferred. ----------------------------------------------------------------------------------------------------------------------------------------- Equal Employment Opportunity: Brightway Insurance is committed to creating a diverse and inclusive workplace that values and respects the contributions of all individuals. We are an equal opportunity employer and do not discriminate based on race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity, or any other characteristic protected by applicable law. We believe that a diverse workforce is essential to our success and fosters innovation, creativity, and collaboration. Our goal is to provide a work environment that is free from discrimination and harassment, where everyone has an equal opportunity to succeed and grow.
    $53k-89k yearly est. 24d ago
  • Personal Lines Team Lead

    Brightway Insurance 4.4company rating

    Jacksonville, FL jobs

    About Brightway Established in 2008, Brightway is proud to be one of the fastest-growing insurance agency systems in the United States. With over 350 franchises spanning 35+ states and an impressive $1.3 billion in annual premiums, we rank among the nation s largest privately owned property and casualty insurance distribution companies. We support our agency owners with comprehensive back-office services, marketing resources, and continuous learning and development. We are embarking on the next stage of our customer-centric growth, driven by innovation from our talented associates and the application of cutting-edge technologies. This growth has opened doors for creative thinkers who thrive in a diverse and collaborative culture. As a Brightway team member, you'll engage in exciting projects that are reshaping the industry, working alongside a dedicated team committed to delivering exceptional customer service and safeguarding our clients' most valuable assets. ----------------------------------------------------------------------------------------------------------------------------------------- Scope Provides daily leadership to customer service staff to meet expectations. Ensures effective, timely delivery of superior insurance-related customer service and helps resolve disputes. Identifies system, process and workflow enhancements. Assigns work throughout the department and follows up on it in a timely way. Inspires a team to perform at the highest level in every call, every day. Plays a key role as the face/voice of Brightway Leadership to team and others. Works with all levels of the organization and with all franchisees to promptly resolve issues to ensure satisfaction. Job Responsibilities Manage a team of insurance professionals handling inbound and outbound requests from customers, agents, carriers, and others via phone and email. Proactively identify improvements that would enable better customer service, efficiency in workflow/output and enhanced work environment Apply deep industry and company knowledge to evaluate the most complex of issues encountered by the unit and others, compose effective responses and document steps followed and uses that as a training aid for others. Perform routine individual discussions to gain a better understanding of job performance and opportunities to improve and incorporate feedback to achieve higher levels of customer satisfaction Represent the team to company leadership and reports activity and outcomes to manager Document activities and follow up in appropriate systems regularly and accurately Maintain current and accurate procedures manual for department Write job objectives, performance reviews, salary recommendations for people in the unit Administer company HR policies/procedures Ensures quality of work meets certain standards Act as mentor to those less experienced Performs other related duties as assigned Skills, Licenses, Certifications Demonstrated ability to effectively manage/lead employees to achieve desired business outcomes Exceptional customer service mindset; a desire and ability to lead a group to superior outcomes Excellent communicator; must be able to convey the most complex of ideas in a clear and concise manner Has superior knowledge of Brightway systems and is able to train others less experienced Superior independent judgment, decision making and creativity in problem solving. Ability to learn, embrace and put into practice new concepts and skills Able to gather and analyze complex facts and data, draw inferences, weigh alternatives and present logical solutions Excellent time management skills; is able to model this behavior for others on the team Leader in the organization; supports management in delivering messages to employees Education and Experience This position requires 4-6 years experience in Customer Service or a related field, as well as 2+ years managing a team. The applicant must be proficient in Microsoft Office products (Word, Excel, Outlook, PowerPoint) and have a 20-44 or 220 license. 1+ years of experience in Brightway s Engagement Center is preferred. ----------------------------------------------------------------------------------------------------------------------------------------- Equal Employment Opportunity: Brightway Insurance is committed to creating a diverse and inclusive workplace that values and respects the contributions of all individuals. We are an equal opportunity employer and do not discriminate based on race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity, or any other characteristic protected by applicable law. We believe that a diverse workforce is essential to our success and fosters innovation, creativity, and collaboration. Our goal is to provide a work environment that is free from discrimination and harassment, where everyone has an equal opportunity to succeed and grow.
    $53k-89k yearly est. 23d ago
  • Personal Lines Team Lead

    Brightway 4.4company rating

    Jacksonville, FL jobs

    About Brightway Established in 2008 Brightway is proud to be one of the fastest growing insurance agency systems in the United States With over 350 franchises spanning 35 states and an impressive 13 billion in annual premiums we rank among the nations largest privately owned property and casualty insurance distribution companies We support our agency owners with comprehensive back office services marketing resources and continuous learning and development We are embarking on the next stage of our customer centric growth driven by innovation from our talented associates and the application of cutting edge technologies This growth has opened doors for creative thinkers who thrive in a diverse and collaborative culture As a Brightway team member youll engage in exciting projects that are reshaping the industry working alongside a dedicated team committed to delivering exceptional customer service and safeguarding our clients most valuable assets Scope Provides daily leadership to customer service staff to meet expectations Ensures effective timely delivery of superior insurance related customer service and helps resolve disputes Identifies system process and workflow enhancements Assigns work throughout the department and follows up on it in a timely way Inspires a team to perform at the highest level in every call every day Plays a key role as the facevoice of Brightway Leadership to team and others Works with all levels of the organization and with all franchisees to promptly resolve issues to ensure satisfaction Job Responsibilities Manage a team of insurance professionals handling inbound and outbound requests from customers agents carriers and others via phone and email Proactively identify improvements that would enable better customer service efficiency in workflowoutput and enhanced work environment Apply deep industry and company knowledge to evaluate the most complex of issues encountered by the unit and others compose effective responses and document steps followed and uses that as a training aid for others Perform routine individual discussions to gain a better understanding of job performance and opportunities to improve and incorporate feedback to achieve higher levels of customer satisfaction Represent the team to company leadership and reports activity and outcomes to manager Document activities and follow up in appropriate systems regularly and accurately Maintain current and accurate procedures manual for department Write job objectives performance reviews salary recommendations for people in the unit Administer company HR policiesprocedures Ensures quality of work meets certain standards Act as mentor to those less experienced Performs other related duties as assigned Skills Licenses Certifications Demonstrated ability to effectively managelead employees to achieve desired business outcomes Exceptional customer service mindset; a desire and ability to lead a group to superior outcomes Excellent communicator; must be able to convey the most complex of ideas in a clear and concise manner Has superior knowledge of Brightway systems and is able to train others less experienced Superior independent judgment decision making and creativity in problem solving Ability to learn embrace and put into practice new concepts and skills Able to gather and analyze complex facts and data draw inferences weigh alternatives and present logical solutions Excellent time management skills; is able to model this behavior for others on the team Leader in the organization; supports management in delivering messages to employees Education and Experience This position requires 4 6 years experience in Customer Service or a related field as well as 2 years managing a team The applicant must be proficient in Microsoft Office products Word Excel Outlook PowerPoint and have a 20 44 or 220 license 1 years of experience in Brightways Engagement Center is preferred Equal Employment Opportunity Brightway Insurance is committed to creating a diverse and inclusive workplace that values and respects the contributions of all individuals We are an equal opportunity employer and do not discriminate based on race color national origin sex age disability religion sexual orientation gender identity or any other characteristic protected by applicable law We believe that a diverse workforce is essential to our success and fosters innovation creativity and collaboration Our goal is to provide a work environment that is free from discrimination and harassment where everyone has an equal opportunity to succeed and grow
    $53k-89k yearly est. 26d ago
  • Centralized Billing Team Leader

    Risk Strategies 4.3company rating

    Fort Lauderdale, FL jobs

    Pay Range: * The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role. Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: ******************************** Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.
    $63k-98k yearly est. Auto-Apply 19d ago
  • Team Leader - Underwriting

    R t Specialty, LLC 3.9company rating

    Jacksonville, FL jobs

    The ideal candidate has a strong insurance background and excellent management skills and is seeking a career in a rapidly expanding company that provides targeted capital investments in talent and companies. The Underwriting Operations Supervisor will be responsible for managing the personnel and activities of one of our policy operations teams and driving continual process improvement and innovation. Additionally, they will supervise a team of Underwriting Technical Assistants under the strategic direction of their relevant Operations Manager. What will your job entail? Job Responsibilities: · Manager the workflow for the assigned team or line of business. · Monitor productivity volume, service standards and accuracy for their staff and the business that they support. · Assist in driving process improvement and innovation efforts to continually improve our services for the businesses that we support. · Holds team accountable to ensure emails and tasks are handled in a timely manner according to the workflow schedule. · Provides direction and support for complicated tasks and requests. · Communicate effectively with management, underwriters, and brokers to secure the information necessary to accurately process the business. · Provide timely and efficient service to all internal and external customers, including underwriters and brokers. · Mentor and train staff and drive performance management and staff development efforts. · Create and distribute routine and ad-hoc reports as assigned. · Participate in or handle special projects, as needed. · Collaborates with resources across the organization to pursue continual process optimization. Work Experience and Education · Bachelor of Arts or Bachelor of Science degree preferred. · 5+ years of experience in an operations environment, insurance experience and experience with business systems and applications preferred. Commercial insurance experience preferred. · Strong knowledge of the Property & Casualty insurance industry as well as insurance terminology and the commercial insurance policy lifecycle. · Intermediate to advanced MS Office Excel and Word skills required. · SQL knowledge a plus. · Experience managing staff and workflow in a fast-paced business environment. · Excellent verbal and written communication skills. · Attention to detail, accuracy, and data integrity. · Strong organizational and time management skills. · Ability to maintain standards of quality and quantity of output as established by management. · Desire and drive to foster teamwork in a collaborative environment. · Ability to work well within a team and to continually learn in a fast-paced environment. Licenses & Certifications: • Chartered Property Casualty Underwriter (CPCU), Associate in Commerical Underwriting (ACU), Associate in Personal Insurance (API) or Registered Professional Liability Underwriter (RPLU) is preferred Technical/Functional Skills: · Risk Assessment · Regulatory Compliance · Underwriting Software · Financial Analysis · Data Interpretation · Performance Management · Policy Formulation Behavioral Skills: · Effective Communication · Leadership · Problem-Solving · Time Management · Attention to Detail · Collaboration Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment. How We Support Our Teammates Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them - and their family members - achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more. The target salary range for this position is $71,225.00 - $71,225.00 annually. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website ***************************** We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at ************* The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
    $71.2k-71.2k yearly Auto-Apply 3d ago
  • Commercial Lines Team Leader - Southeast Region

    King Insurance Partners 3.4company rating

    Gainesville, FL jobs

    Job DescriptionDescription: Candidates must be located in the Southeast region and have an active P&C License (North Carolina, South Carolina, Georgia,Tennessee, Mississippi) At King Risk Partners, LLC, we're dedicated to providing top-tier insurance solutions to our clients while fostering a positive and collaborative work environment. As a growing leader in the insurance industry, we're excited to welcome new team members who share our commitment to excellence. As we continue to expand our presence and reputation within the insurance sector, we recognize that the cornerstone of our success is the expertise and dedication of our team members. We're eager to welcome individuals who are not only passionate about insurance but also excited to contribute their unique skills and perspectives to our dynamic and driven team. If you're enthusiastic about making a meaningful impact in the insurance industry, and if you're ready to be part of a team that values dedication, innovation, and client satisfaction, we invite you to explore the exciting opportunities that await you at King Risk Partners, LLC. Together, we can continue to redefine excellence in insurance services and create a legacy of success. Requirements: Provides guidance and support to Commercial Account Managers. Assign daily tasks and set expectations for team members. Train, coach, and guide team members on performance and room for improvement. Works closely with the Managing Director to ensure support is provided to the Commercial Account Executive. Provides support to AM, AE or Producer in the new business and renewal business workflows, including but not limited to: Client research and gathering complete underwriting information. Conducting Loss Run Analysis. Preparing complete and accurate submissions including Acord applications and/or supplemental forms; sending out to market and/or performing Online Rating as required. Binding coverage and complying with any subjectivity(ies) as required by carrier, Surplus Lines Association and/or King Insurance Partners. Review all policies, identifying and notifying AM, AE or Producer of any discrepancies and ensuring that all necessary. changes are submitted to and issued by the carrier. Growing client loyalty by building positive relationships and providing high levels of advocacy, world-class service, and professional communication. Ability and willingness to continually grow your insurance expertise, management/leadership skills, and followership skills. All other duties as assigned. Knowledge, Skills and Abilities (KSA): Exceptional customer service skills. Excellent multi-tasking, organizational, delegation and decision-making skills. Outstanding verbal/written communication skills. Ability to perform large work volumes with high degrees of accuracy. PC proficiency, including MS Office. Exceptional personal character, including a strong work ethic, positive attitude, and willingness to always assist others. Required: 2+ years of supervisory experience. 5+ years of commercial lines insurance agency/brokerage experience. 2+ years recent experience using AMS360. An active P&C license. What We Offer: Medical Insurance Dental Insurance Vision Insurance 401(k) with employer match Short-Term Disability (employer paid) Long-Term Disability (employer paid) Life Insurance Employee Assistance Program Generous PTO Policy Tuition Reimbursement Employee Referral Program Growth and advancement opportunities Equal Opportunity Employer King Risk Partners, LLC is proud to be an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Join us in making a difference in the insurance industry.
    $28k-37k yearly est. 2d ago

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