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  • Account Manager

    Peoplespace 4.0company rating

    Peoplespace job in San Jose, CA

    The Account Manager on the Strategic Accounts Team is responsible for all project and daily work order activities, sales and full customer satisfaction for assigned accounts. Specific Responsibilities Include: Customer/Account Servicing • Single point-of-contact for coordinating all dealer activities, services, orders and personnel for each assigned account • Responsible for all client relations and on-going relationships with client personnel, and client third parties (contractors, A&D firms, etc.) Project & Work Order Management • Oversees all customer projects and work orders; directs dealer team for implementation of customer orders and service requests • Provides frequent and regular status reports to customer regarding project and work order status Sales Order Management • Develops plans and product specifications either on own or through work with the design department; produces detailed, accurate and professional looking quotes through own effort or in conjunction with dealership personnel (designers, project managers, etc.) and presents these to the customer in a timely manner • Works with service departments to develop service contracts to present to customer when complex services are sold (design, for instance) or for major projects (installation, design, project mgmt) Process, Quality and Customer Satisfaction • Ensures standards of performance are met for all customer work activities • Establishes costs and sell amounts for all account products and services, based on contract pricing, gross margin guidelines and established service pricing; is responsible for “cost-of-sale” against account purchases Sales & Marketing • Provides frequent and regular follow-up with customer regarding information for products and services including all support for customer's requests • Presents new products and services to customer, and exposes customer to new opportunities to purchase goods and services from dealership Contract Furniture / Design Industry Knowledge • Strong knowledge of interior design field and current practices • Understands contract furniture processes, including order preparation, project management, order management and delivery/installation Organizational Interfaces • Works collaboratively with client and client's third-party firms, including A&D firms, interior contractors, electrical and communication engineers, customer's IT group, etc. • Manages team assignments to ensure work load activities are appropriately balanced and supported Qualifications + Skills: • Bachelor's degree, or equivalent combination of education and experience • Minimum 3 - 5 years Commercial Furniture Sales experience • Demonstrated space planning and project management ability • Experience with Haworth products preferred • Polished communication skills • Excellent interpersonal skills
    $67k-110k yearly est. 5d ago
  • Project Manager

    Peoplespace 4.0company rating

    Peoplespace job in Irvine, CA

    The Project Manager acts as a single point of contact, with integrative responsibility for all aspects of assigned contract furniture projects, from the inception of the project to final close-out and invoicing. Plans, coordinates and oversees all tasks, critical dates, client and third-party interface, and relations, performance quality, and customer satisfaction, budget, and project administration for each assigned project. Is responsible for the entire business transaction for each project. Specific Responsibilities and Duties: Customer/Account Servicing Single point of contact for the customer for all project communications Professional customer interface and client relations throughout the project Customer sign-offs, approvals, and formal paperwork Project Planning, Coordination, and Management Establishes overall project scope and manages dealer/manufacturer team to ensure a coordinated effort Directs, coordinates, and manages task assignments and completion for the entire dealer team Develops work plan, schedule, and logistics based on overall project parameters, project schedule and scope, and customer's goals Reviews project site, plans, and product specifications Assists in establishing fees, developing quote/presentation and making the presentation to customer Technical consultation to customer and customer's team Single point of contact for, and coordinates with, client and all third-party firms (A&D firm, contractor, cabling vendor, building manager, electrician, and other trades, client's facility and IT groups, movers, etc.) Project Administration Maintains detailed project documentation, including documentation of key project decisions and customer/project requests/revisions Timely, formal written communications throughout the project to the client, dealer, and project team Manages accurate and detailed record-keeping, including receiving documentation, timesheets and contract adherence, sign-offs and approvals, key decision records, etc. Project Implementation Assists in the preparation of the quote, the development of the proposal, and the presentation to the client Reviews technical services' plans and specifications for accuracy, completeness, and correct product application Coordinates with customer service for order entry notes and product delivery schedules Order Management Reviews ship dates for adherence to original requirements Interfaces with factory, as necessary, regarding shipping schedules and special instructions for manufacturing/shipping Installation/Implementation Supervises site installation, including the performance of work, installation administration, and timeliness of task completion Ensures field paperwork is complete and delivered in a timely manner Punch, Invoicing & Project Close-Out Walks project; responsible for punch list resolution Confirms project completion and ensures all invoicing is timely and accurate Manages all final project close-out requirements, including lien releases, contract requirements, client sign-offs, etc. Contract Furniture/Technical Skills A strong product and technical knowledge, including applicable building codes, correct product application, custom applications, and pricing, price estimating and solicitation, electricity, and cabling, etc. Ability to produce takeoffs, specifications, and order ready documentation if required Ability to analyze, plan, schedule, and implement project installation Strong knowledge of all aspects of contract furniture management, including account management, project management, order preparation, order management, installation, relocation, and contract furniture administration Working knowledge of interior construction, interior design, moves and relocations, trucking, furniture manufacturing, and shipping, building management, and current workplace issues Compensation and Benefits Salary, plus team performance-based bonus Competitive benefits package, including health, dental, life insurance, and paid vacation Opportunity for professional development and career advancement PeopleSpace is a market leader, providing workspace strategy, contract office furniture, custom solutions, and architectural wall products. We have over 25 years of success in creating environments to improve the well-being, culture, engagement, and retention of both our client's employees and our team members. As one of Haworth's top global dealerships, we boast the largest dealership footprint on the West Coast with five Customer Experience Centers. PeopleSpace is a dynamic and rising organization that provides great upward mobility for individuals who are looking to learn, grow and find a long-term home. We offer great benefits and foster an inspired company culture based on our core values. PeopleSpace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Should you need assistance filling out an application or applying for a position at PeopleSpace, please contact our HR department at PeopleSpace.
    $77k-118k yearly est. 25d ago
  • Wholesale Customer Service Representative

    Rails 3.8company rating

    Los Angeles, CA job

    Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: Rails is looking for a Wholesale Customer Service Representative with a proven ability to consistently deliver excellent customer service to boutique clients and find creative solutions to all customer issues. Key Responsibilities: Managing customer inquiries, primarily from RAILS' boutique clients Contacting domestic accounts for shipping approvals, order statuses, and adjustments Tracking inventory for OTS orders and allocating inventory to accounts Building and maintaining strong relationships with RAILS' wholesale accounts and account executives Consistently providing excellent customer service Troubleshooting and resolving problems in a timely manner Reviewing return and exchange requests Working cross functionally with other departments across the organization as needed to resolve client issues Additional responsibilities as required Requirements: Minimum 1 year of experience providing customer service, primarily for wholesale customers Apparel industry experience Experience with NetSuite a plus Excellent verbal and written communication skills - must be able to maintain consistent and organized communication with customers and sales staff Strong computer skills - intermediate Microsoft Office and Google experience at a minimum; must be able to work in an ERP system, and export/create/manipulate data in Excel formats Customer centric with positive attitude at all times Independent and driven for personal and professional success Ability to work successfully in both a group setting and independently Creative thinker who is organized and efficient
    $32k-41k yearly est. 2d ago
  • Restaurant Delivery - Be Your Own Boss

    Doordash 4.4company rating

    Lewisville, WA job

    Why Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms. Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time. Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want. Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer. Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting. Quick and easy start: Sign up in minutes and get on the road fast.** Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket. Basic Requirements 18+ years old*** (21+ to deliver alcohol) Any car, scooter, or bicycle (in select cities) Driver's license number Social security number (only in the US) Consistent access to a smartphone How to Sign Up Click “Apply Now” and complete the sign up process Download the DoorDash Dasher app and go *Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank. **Subject to eligibility.. ***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
    $88k-140k yearly est. 7d ago
  • Restaurant Delivery - Work With DoorDash

    Doordash 4.4company rating

    Lynden, WA job

    Why Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms. Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time. Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want. Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer. Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting. Quick and easy start: Sign up in minutes and get on the road fast.** Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket. Basic Requirements 18+ years old*** (21+ to deliver alcohol) Any car, scooter, or bicycle (in select cities) Driver's license number Social security number (only in the US) Consistent access to a smartphone How to Sign Up Click “Apply Now” and complete the sign up process Download the DoorDash Dasher app and go *Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank. **Subject to eligibility.. ***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
    $37k-47k yearly est. 7d ago
  • Data Reporting Analyst

    Cerecore 3.9company rating

    Santa Clara, CA job

    Classification: Contract-to-Hire Contract Length: 6 months Not open to C2C The Reporting Data Analyst II is responsible for analyzing, developing, and producing reports that support operational performance, health plan compliance, and regulatory requirements. This role involves managing data processes, collaborating with IT and business teams, and ensuring data integrity across multiple systems. Responsibilities: Collect, clean, and interpret data to identify trends and support business decisions Develop and maintain project plans, documentation, and status reports; facilitate meetings to ensure timely completion of tasks Create technical documentation and reference materials for reporting processes Document workflows and maintain report request/helpdesk logs Collaborate with IT teams and business stakeholders; participate in design sessions and code reviews Analyze customer requirements and perform variance analysis to identify trends Adapt to shifting priorities and manage multiple client requirements simultaneously Stay informed on application and industry changes to improve processes Ensure accuracy and quality of reports; validate weekly data loads to quality applications Coordinate testing for system enhancements and implementations Troubleshoot data and reporting issues with minimal supervision Perform other duties as assigned. Requirements: 5+ years of relevant work experience required. Intermediate SQL Server programming and administration skills Strong experience with SSRS (SQL Server Reporting Services) Familiarity with source code control systems (e.g., Visual SourceSafe) Preferred experience with Cozeva Technical writing skills for documenting system procedures Understanding of IPA/MSO medical management models and healthcare processes Ability to interpret system interfaces and collaborate on solutions Excellent communication and analytical skills; ability to work independently and prioritize tasks Healthcare IT experience with emphasis on HIPAA transaction standards preferred Experience troubleshooting and resolving data and code defects IBM AS400 experience is a plus Preferred experience with programming languages: T-SQL, XML, ETL, .NET, C#, VB Preferred tools: Visual Studio IDE, SSIS.
    $86k-116k yearly est. 5d ago
  • Sr IT Executive Support Administrator

    Palo Alto Networks 4.8company rating

    Santa Clara, CA job

    Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Description Your Career As an Executive Support Administrator, you will be a vital member of our Executive Support Team, providing top-tier technical troubleshooting and resolution for all computer, hardware, and software issues for our executive staff, both local and remote. Your exceptional multitasking abilities and expert communication skills will be critical in managing and resolving all tickets and projects, all while maintaining the positive, professional, and customer-centric mindset you're known for. Your Impact Deliver "white glove" technical support across a wide range of areas, including user account setup and maintenance, system patching, antivirus, system imaging, break/fix for PC and Mac platforms, video conference equipment, printers/copiers, phone systems, and general IT hardware/software. Adhere to Standard Operating Procedure (SOP) documentation and expertly escalate issues to higher-level staff when appropriate. Efficiently manage your individual workflow and maintain a current ticket queue using our IT ticketing system. Provide comprehensive mobile support for both iOS and Android devices. Cultivate and maintain productive, professional relationships with our user base, especially our VIPs. Offer critical IT support for large company meetings, including full audio-visual operational functions and support. Participate in an on-call rotation to address escalated requests outside of standard business hours. Lead impactful projects that enhance the technical capabilities of our executives and their support staff. Qualifications Your Experience 5+ years of experience providing executive support in large companies with a Bachelor's degree in relevant fields. A strong service-oriented mentality is essential, coupled with excellent communication and interpersonal skills. Ability and willingness to learn and cross-train with other IT staff members are required. Recent hands-on technical experience with: Windows and mac OS operating systems. Microsoft Office Suite (including Office 365/Exchange) and Google Workspace (G-Suite). Microsoft Active Directory for user and group management. System imaging, VPN, and fundamental networking concepts, including 802.11x Wi-Fi. PC and Apple hardware troubleshooting. Mobile device support (iOS and Android). Demonstrated proficiency with real-time collaboration tools such as Zoom, Google Meet, Microsoft Teams, Slack, and similar chat platforms. Solid understanding of networking technologies and the OSI model. Current experience with remote access and remote-control tools (e.g., MS Remote Desktop) to effectively support remote employees. Proven experience supporting large company meetings and working with AV equipment. Familiarity with IT service management platforms like ServiceNow, and deployment/management tools such as Microsoft Deployment Toolkit, JAMF, SCCM, AirWatch, and identity management solutions like Okta. Additional Information The Team Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You'll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks. We're connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $91000 - $146500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
    $91k-146.5k yearly 5d ago
  • Remote Chemistry Expert (PhD)

    Turing 3.6company rating

    Remote or San Jose, CA job

    Remote contract for PhDs in Chemistry, Chemical Engineering, or related fields. Work on cutting-edge projects with top AI labs while earning up to $50+/hour, fully remote, with flexible weekly hours. No AI experience required. Help fine-tune large language models (like ChatGPT) using your chemistry knowledge. You'll design problems, check how well AI solves them, and work with researchers to build better benchmarks. Responsibilities: Design advanced chemistry problems to test AI performance (e.g., chemical engineering, biochemistry). Develop clear, step-by-step solutions with rigorous logic. Evaluate AI outputs for accuracy and quality of reasoning. Collaborate with researchers to refine benchmarks across undergraduate to PhD-level chemistry topics. Requirements: PhD (pursuing or completed) in Chemistry, Chemical Engineering, Biochemistry, or related field. Strong chemistry reasoning and problem-solving skills across advanced domains. Ability to communicate complex ideas clearly in writing and provide structured feedback. No AI experience required Perks: Fully remote, flexible work. Work on cutting-edge AI projects with leading LLM companies. Offer Details: Pay rate: $50+/hour (depends on role and candidate expertise). Assessment: Shortlisted experts complete an evaluation before selection. Assignments: Contract roles with defined start/end dates; up to 40 hrs/week. About Turing: Based in San Francisco, California, Turing is the world's leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L. After applying, you will receive an email with a login link. Please use that link to access the portal and complete your profile. Know amazing talent? Refer them at turing.com/referrals, and earn money from your network.
    $50 hourly 3d ago
  • Drive with DoorDash - Work When you want

    Doordash 4.4company rating

    Omak, WA job

    Why Become a Shopper with DoorDash? Turn your shopping skills into extra income. Whether you're helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you unlock more earnings opportunities with DoorDash. Stay active during off-peak hours and no need to wait around for a restaurant preparing an order, becoming a Shopper with DoorDash puts you in control of your time and earnings. Either as a side hustle or a full-time gig, being a Shopper with DoorDash gives you the opportunity to earn extra cash on your terms. Multiple ways to earn: Deliver more than just restaurant orders. Become a Shopper and deliver grocery, convenience, retail, alcohol and more-DoorDash offers diverse earning opportunities so you can maximize your time. Control your time: Make cash during off-peak hours so you don't have to schedule your day around the lunch or dinner time rush; don't wait around for an order when you do the shopping. Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer. Earn more: Get more cash per delivery on average compared to a restaurant delivery when you do the shopping.* Quick and easy start: Sign up in minutes and get on the road fast.** Basic Requirements 18+ years old*** (21+ to deliver alcohol) Any car, scooter, or bicycle (in select cities) Driver's license number Social security number (only in the US) Consistent access to a smartphone How to Become a Shopper Click “Apply Now” and complete the sign up process Download the DoorDash Dasher app Activate your Red Card in the Dasher app**** *Compared to a restaurant delivery order, based on average Dasher payouts nationwide while on a delivery. Actual earnings may differ and depend on factors like number of deliveries completed, time of day, location, and expenses. **Subject to eligibility. ***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia ****The Red Card is a prepaid card used by Dashers to pay for items on Dasher Shop & Deliver offers. The card will automatically be funded prior to check out. Red Cards are not linked to Dasher bank accounts or related to earnings. This card is issued by Peoples Trust Company under license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today
    $39k-52k yearly est. 7d ago
  • Customer Experience Manager - Contract

    Calpak 3.6company rating

    Gardena, CA job

    At CALPAK, we design thoughtfully crafted travel goods that make movement easier, more joyful, and more personal. As a fast-growing, digitally native brand, our relationship with customers extends far beyond the product itself and is built on trust, responsiveness, and a genuine commitment to care at every touchpoint. We are seeking an experienced Customer Experience Manager to join our team on an interim basis to cover a maternity leave. The ideal candidate has proven experience in customer service leadership and thrives in a fast-paced, digitally driven environment. This role will report to the Executive Director of DTC and will work closely with colleagues in the digital, marketing, operations, and production departments to drive and achieve customer retention goals. The Interim Senior CX Manager will also oversee our Assistant CX Manager and lead strategic initiatives that advance CALPAK's customer experience vision. RESPONSIBILITIES: Customer Experience Leadership & Strategy Define and evolve the customer experience roadmap, ensuring all CX channels align with brand voice and business objectives. Lead strategic initiatives that drive customer retention, operational efficiency, and overall business growth. Partner with cross-functional teams (retention marketing, production, operations, retail and digital) to analyze customer feedback, identify opportunities, and influence CX-driven decisions. Advance CALPAK's DTC experience through personalized and proactive customer journeys, improved post-purchase engagement, segmentation strategies, and tailored communication. Enhance the end-to-end digital customer experience through optimized post-purchase flows, self-service tools, customer education, and more. Team & Workflow Management Oversee the Assistant CX Manager, providing leadership, coaching, and development support. Ensure smooth operations of the offshore CX team, including scheduling, onboarding, performance processes, and alignment with CX KPIs. Own CX workflows and operations across platforms and communication channels to ensure consistency and efficiency. Data, Reporting & Insights Collaborate with Assistant Manager to analyze findings from current reporting structures and insights to guide CX decision-making. Monitor key performance metrics and identify improvements to maximize efficiency and customer satisfaction. Build frameworks for capturing holistic customer insights (satisfaction, effort, sentiment) and translate findings into meaningful experience enhancements. Strengthen the feedback ecosystem and partner cross-functionally to incorporate customer learnings into product, digital, and operational roadmaps. CX Systems & Cross-Functional Execution Oversee onboarding and optimization of CX-related platforms, tools, automation, and proactive communication capabilities. Maintain alignment and communication between CX and key stakeholders to ensure goals, feedback, and initiatives are effectively shared. Enhance customer knowledge resources and self-service experiences to reduce friction and empower customers throughout their journey. Stay up to date on industry trends, tools, and best practices to support emerging CX and company-wide needs. QUALIFICATIONS: 5+ years of experience in customer service environment. Gorgias, Zendesk or similar CRM experience required. Proficiency in Shopify or ecommerce platform experience preferred. Excellent written and verbal communication skills. Experience building, leading, and developing a team. Strong analytical skills and the ability to interpret and act on data insights. A proactive problem solver with strong troubleshooting and escalation judgment. Comfortable with ambiguity and able to take initiative in leading projects. Proven success working cross-functionally with all levels of the organization. Highly collaborative, driven, and passionate about elevating customer experience. Salary range: $80,000-$100,000 annually (annualized for a 6-month contract)
    $80k-100k yearly 5d ago
  • Sr Strategic Analytics and Operations Manager

    Palo Alto Networks 4.8company rating

    Santa Clara, CA job

    Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Description Your Career As the Sr. Manager of Strategic Analytics and Operations, you will hold a pivotal, high-visibility role collaborating across Strategy, Post-Sales and Cross functional teams (Services, Product, Engineering, IT, Sales, Operations). You will be a direct thought partner to senior leadership, using data-driven insights to solve the most complex challenges facing the business. You will lead high-impact initiatives that shape our corporate strategy, drive operational excellence, and optimize efficiency at scale. This position is ideal for a leader with a strong analytical background who thrives on structuring complex problems into actionable strategy and is passionate about driving tangible business results. Your Impact Strategic Leadership & Problem Solving: Lead high-value strategic initiatives by structuring and breaking down complex business problems. You will develop and test hypotheses, conduct rigorous analysis (e.g., market sizing, competitive assessments, business/financial models), and deliver clear, compelling recommendations to executive-level audiences. Data-Driven Insights, Analytics, and Visualization: Develop, monitor, and own the critical KPIs and dashboards that guide key business decisions, including , providing actionable insights that empower product, engineering, and finance teams. Operational Excellence: You will design, develop and manage complex projects and large-scale transformations from end to end, ensuring execution and value realization. Cross-Functional Partnership: Work collaboratively across a diverse set of stakeholders, including executive leaders and teams in product, engineering, and finance. Build strong relationships and lead through influence to gather information, co-create deliverables, and drive alignment. Team Leadership & Mentoring: Drive change across the organization by wearing multiple hats (strategy, project management, analytics, and execution). Provide coaching and mentorship to junior members of the team, taking a personal interest in their professional growth. Qualifications Your Experience 8+ years of relevant work experience in management consulting, corporate strategy, business operations, strategy & operations, business analytics 3+ years experience with SQL, BigQuery, Tableau Robust analytical, quantitative, and modeling skills with a proven ability to synthesize complex information and large datasets into actionable executive-level insights Hands-on AI experimentation and technology experience preferred Proven record of leading high-impact initiatives, managing projects, and driving change in a cross-functional environment Exceptional verbal and written communication skills, with the ability to present complex business and technical concepts effectively to senior leadership A collaborative team player and independent thinker; a self-starter who thrives in fast-paced, high-growth environments with minimal supervision Experience in the Enterprise Technology sector is a plus MBA or an advanced degree in a quantitative field (e.g., Math/Statistics, Economics) is strongly preferred Additional Information The Team You will be embedded within our Business Insights team within Support Operations, a highly collaborative and dynamic group that directly influences the performance of the organization. The team works cross-functionally with senior leadership, business stakeholders, and support teams to drive improvements and deliver actionable insights that have a direct impact on the success of the business. By joining this team, you will gain a deep understanding of key business systems and processes while contributing to critical decisions that shape our support operations. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $153000 - $247500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
    $153k-247.5k yearly 2d ago
  • Contract Mandarin Document Review Attorney

    Medium 4.0company rating

    Remote or San Francisco, CA job

    Mandarin Document Reviewer Contact Review - Washington, DC Familiarity with document review workflows Examples: Privilege/Responsiveness Review, Redactions, Conceptual Searching, First and Second Review, etc. Experience with electronic document review technology Examples: Relativity, Concordance, ViewPoint, etc. Active bar admission in at least 1 U.S. Jurisdiction and status in good standing Ability to read/write Mandarin Chinese. Preferred Skills (Not Required) Experience as a member of a document review team Familiarity with Relativity 9.0 or higher version 2+ years of legal support experience Hours & Location Location (including opportunity for remote work) is established on a project‑by‑project basis Hours (including the opportunity to work outside standard business hours) are established on a project‑by‑project basis About Contact Contact Review prides itself on finding high‑quality, high‑accountability, barred attorneys specifically tailored to the needs of our project. We seek attorneys to assist with document review, privilege review, expert testimony, legal research, and foreign language translation. Unlike other eDiscovery vendors, Contact fosters a culture where every project manager, programmer, engineer, reviewer, and analyst sees themselves as an extension of the projects' team. Here at Contact, we look for ways to improve efficiency, streamline workflows, and put our clients in the best possible position to weather the next storm. For more information about Contact Review please visit: ************************************************************* Salary: $60 - $60 an hour #J-18808-Ljbffr
    $60-60 hourly 2d ago
  • Entry Level Help Desk Associate

    Kano Consultants Inc. 3.5company rating

    Pleasanton, CA job

    Kano Consultants provides consulting services to the electric power industry. We provide engineering assessments, design, construction/maintenance support, and data analytics for departments that include power generation, substation, transmission, and distribution. We are looking to hire a proactive Entry-Level Help Desk Associate to join our team! This is ideal for candidates finishing an undergraduate degree or recent undergraduates looking to gain experience. Title: Entry-Level Help Desk Associate Location: 75% remote 25% Pleasanton California Employment Type: Part-time/ Independent Contractor to start with the potential to be full time. Primary Responsibilities Serve as the first point of contact for customers seeking technical assistance via phone, email, or chat. Diagnose and troubleshoot hardware, software, and network issues. Document and log all support interactions in the ticketing system. Assist in setting up and maintaining workstations, laptops, and other equipment. Stay updated on company systems, policies and procedures. Position Requirements Bachelor's degree in computer science, IT, or related field is desired but not required Strong knowledge of IT security principles and best practices Excellent verbal and written communication skills Excellent problem-solving skills and attention to detail Ability to troubleshoot common technical problems. Self-learner and ability to work in an agile and cross-functional environment Strong interpersonal skills with the ability to positively work with others. Eagerness to learn and adapt to new technologies How to Apply: *Upload updated Resume * Fill out our Screening Questionnaire Form through the link below: *********************************** PLEASE NOTE: Failure to complete the screening questionnaire will not be considered.
    $39k-55k yearly est. 3d ago
  • Software Engineer - Runtime

    Oho Group Ltd. 3.7company rating

    Santa Clara, CA job

    We're a Series A and we need a systems-savvy engineer who can architect, optimize, and turbocharge our multi-target runtime from day one. If concurrent programming is your playground, C++14 is your native language, and you think in cache lines, pipelines, and memory hierarchies, this role puts you at the heart of the action. What You'll Do Design, build, and continually improve our multi-target runtime Apply cutting-edge parallelization + partitioning techniques to generate and exploit highly optimized kernels Rapidly prototype ideas and validate them with real data What You Bring Deep expertise in asynchronous + concurrent programming 4+ years of modern C/C++ Strong grasp of hardware architecture (scalar vs vector, memory hierarchies, etc.) Knowledge of OS kernel or hypervisor development Bonus Points CUDA/ROCm library experience GPU programming background HPC experience MS/PhD in CS or equivalent Familiarity with PyTorch, JAX, Triton Experience wrangling large compute clusters Why You'll Love It You'll own critical, performance-sensitive systems that sit at the core of our stack; shaping how next-gen ML models run across diverse hardware. High impact, deep tech, zero bureaucracy. If you want to engineer at the limits of performance and help build a runtime that changes the game let's talk!
    $122k-168k yearly est. 4d ago
  • Interior Designer

    Peoplespace 4.0company rating

    Peoplespace job in Irvine, CA

    Job Description The Interior Designer provides design and consultative services to clients and internal sales staff for commercial furniture interior design. The designer is a valued professional member of the team, bringing knowledge, aesthetics, and creative ideas that improve company results through workstyles, trends, products, and space. Job Type: Full-time, exempt, (On-Site position) Specific responsibilities include: Attends client meetings/planning sessions to review project scope and assess programming needs. Review documents and analyze building plans/site conditions to assure accurate space requirements. Conducts field measurements, existing furniture inventories, and code analysis. Conceptualize design solutions and prepare drawings based on information received from the client and sales team. Develop/present space plans and furniture typicals that address the programming/needs analysis. Responsible for the development and accuracy of project drawings and furniture specifications Use CET and Project Matrix to create working drawings, renderings, and accurate specifications. Present schematic layouts, preliminary and final design layouts, presentation media, and proposed specification lists, to be provided to the client. Select, develop, and present color and finish options including finish presentations and renderings. Lead Live Design presentations for clients. Required to self-check all project documents (drawings, specs, renderings) prior to submitting for double-check process. Responsible for transmitting complete and accurate project documentation to the team for order entry and installation. Provide working drawings to third-party contractors as needed (A&D firm, GC, electrician, IT, etc.) Request quotes and drawings from ancillary vendors. Able to estimate time to complete project scope of work for budgetary purposes and complete weekly timesheet for accurate billing. Provide timely and accurate information for clients/vendors. Attends weekly team meetings and all required company/department functions and training. Demonstrate full knowledge of the application of codes, and electrical and data planning on projects. Full knowledge of technology tools required to perform duties (CET, NetSuite) and attend regular training. Qualifications + Skills: Bachelor's degree in Interior Design or Architecture Minimum 2-5 years of commercial design experience Intermediate to Advanced AutoCAD/CET proficiency & Project Matrix Demonstrated space planning and project management ability. Experience with Haworth products preferred. Polished communication skills Excellent interpersonal skills PeopleSpace is a market leader, providing workspace strategy, contract office furniture, custom solutions, and architectural wall products. We have over 25 years of success in creating environments to improve the well-being, culture, engagement, and retention of both our client's employees and our team members. As one of Haworth's top global dealerships, we boast the largest dealership footprint on the West Coast with five Customer Experience Centers. PeopleSpace is a dynamic and rising organization that provides great upward mobility for individuals who are looking to learn, grow and find a long-term home. We offer great benefits and foster an inspired company culture based on our core values. Visit us at peoplespace.com to learn more regarding the positions. PeopleSpace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Should you need assistance filling out an application or applying for a position at PeopleSpace, please contact our HR department at PeopleSpace. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $44k-68k yearly est. 11d ago
  • Deputy Chief National Commercial Underwriting Counsel

    Medium 4.0company rating

    Washington job

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Deputy Chief National Commercial Underwriting Counsel in Washington. In this role, you will lead and oversee commercial underwriting operations while providing expert guidance on complex real estate and title insurance matters across multiple legal jurisdictions. You will manage a geographically dispersed team, ensuring that agents and internal stakeholders receive timely, accurate, and strategic support for their underwriting and closing activities. This role combines leadership, risk assessment, and business development, including customer engagement, educational initiatives, and talent management. You will collaborate closely with senior executives, assist in shaping policies, and help drive consistent and high-quality underwriting practices. Ideal candidates thrive in remote, flexible environments and have a strong legal and industry background in real estate and title insurance. This is an opportunity to influence commercial underwriting strategy at a national level and develop high‑performing teams that support long‑term business growth. Accountabilities: Provide expert underwriting guidance and risk assessment on real estate closings and title insurance matters across multiple jurisdictions Build, manage, and mentor a geographically dispersed commercial underwriting team Establish and maintain strong relationships with new and existing customers, supporting business development efforts Deliver educational presentations via live seminars, webinars, and recorded sessions for customers and internal teams Support executive leadership, including responding to urgent requests from Chief Underwriting Counsel and other senior executives Assist underwriters in evaluating complex commercial transactions and providing risk‑based recommendations Oversee human resource coordination for the commercial department, including training, performance reviews, goal setting, and disciplinary actions Requirements: Juris Doctorate (JD) degree from an ABA‑accredited law school Licensed attorney in good standing with a state bar association Minimum 10 years of experience in title insurance or real estate, including at least 3 years managing teams Strong written and verbal communication skills, with the ability to craft coverage language that balances risk management and business needs Experience delivering live, web‑based, or recorded educational content Proven ability to assess complex transactions and provide clear, actionable guidance Comfortable working remotely with occasional travel Benefits: Remote work flexibility with a supportive home‑office environment Comprehensive benefits package including medical, dental, and vision coverage 401(k) retirement plan and tuition reimbursement Paid time off, sick leave, life and disability insurance Inclusive and collaborative work culture focused on career development and employee growth Opportunities to lead and develop high‑performing teams across multiple regions Why Apply Through Jobgether? We use an AI‑powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top‑fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre‑contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #J-18808-Ljbffr
    $101k-145k yearly est. 1d ago
  • Senior Director, IT Program Management Office (PMO) & M&A Integration - G&A Functions

    Palo Alto Networks 4.8company rating

    Santa Clara, CA job

    Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career We are seeking an experienced Director, PMO to lead program management for complex, cross-functional initiatives and M&A integration and large-scale enterprise transformations across G&A functions (Finance, HR, Legal). This leader will oversee the IT Program Management Office (PMO), driving strategy execution, governance, and delivery excellence for programs that are critical to scaling the enterprise. The ideal candidate brings deep experience in managing high-impact IT programs in global organizations, proven success leading technology workstreams in M&A, and the ability to partner closely with business and IT executives to ensure strategic outcomes are achieved. Your Impact IT PMO Leadership & Governance Establish and lead the IT PMO with best-in-class governance, methodology, and reporting. Define program standards, processes, and tools for planning, execution, and benefits tracking. Provide transparency and executive-level updates on portfolio health, risks, and decisions. M&A Integration Leadership Serve as program leader for IT and Quote-to-Cash workstreams during acquisitions. Drive pre-close readiness, Day 1 execution, and post-close integration to target-state systems and processes. Ensure business continuity while delivering synergies in ERP, HRMS, CRM, Collaboration, Security, and Infrastructure. Enterprise Transformation Lead IT delivery of large-scale G&A programs, such as ERP upgrades, HRMS implementations, financial close automation, and productivity tool rollouts. Partner with Finance, HR, Legal, and other G&A leaders to align technology initiatives with business priorities. Drive process standardization, automation, and adoption of cloud-based platforms (e.g., SAP, Workday, ServiceNow). Stakeholder & Change Management Act as a trusted advisor to CxO and business stakeholders on transformation priorities. Build strong partnerships across IT, business functions, and external partners to deliver joint outcomes. Lead organizational change management to ensure successful adoption of new tools and processes. Talent & Team Leadership Lead, mentor, and develop a team of program/project managers. Create a culture of accountability, collaboration, and continuous improvement. Innovation & Automation with AI Identify, champion, and operationalize opportunities to leverage Generative AI (GenAI) and advanced automation across G&A functions (Finance, HR, Legal) to improve efficiency, reporting accuracy, and decision support. Direct the integration of AI-enabled tools into the PMO methodology, specifically for accelerating roadmap planning, requirements gathering, and post-merger synergy tracking. Qualifications Your Experience Solid 15+ years in IT, with at least 10 years of experience running a PMO and leading expansive, cross-functional program leadership with Bachelors/Masters in relevant fields. Demonstrated experience managing portfolio-level work across multiple business functions such as Finance, HR, and Legal, and large M&A integration. Proven experience in M&A integrations, particularly within code-to-cache processes. Strong technical skills and a proven track record of applying or enabling advanced technologies like Generative AI (GenAI) in an enterprise setting. Exemplary collaborative ethos and an imperative cross-functional role. Meticulous attention to detail. Proactive in strategizing and managing risks. Experience aligning with engineering and diverse teams in a tech-intensive environment. Agile/Scrum team experience. Must be Local to SF bayarea to be onsite. Additional Information The Team Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You'll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks. We're connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship?: Yes
    $172k-232k yearly est. 3d ago
  • Information Technology Help Desk Support

    Oculusit 3.8company rating

    Atherton, CA job

    The IT Helpdesk Support position provides frontline technical assistance to students, faculty, and staff, ensuring reliable access to campus technology and smooth daily operations. This role requires exceptional customer service, strong technical troubleshooting skills, and the ability to work in a fast-paced academic environment. Key Responsibilities: · Provide in-person, phone, and email technical support for Windows, mac OS, and mobile devices with a focus on high-quality customer service. · Troubleshoot network and Wi-Fi issues, printer connectivity, classroom technology, audiovisual equipment, and other campus systems to minimize instructional disruptions. · Manage and maintain the IT Helpdesk ticketing system, including triaging, tracking, and resolving support requests in a timely manner. · Maintain inventory of IT hardware and peripherals; coordinate imaging, configuration, distribution, and replacement of devices for employees and computer labs. · Support campus VoIP phone systems, including device setup, number assignments, call routing, voicemail configuration, and troubleshooting. · Assist with cybersecurity operations, including endpoint protection (SentinelOne or similar) and enforcement of user security best practices. · Provide support for Zoom-equipped classrooms and hybrid learning environments; train faculty and staff and troubleshoot live instructional sessions. · Build, update, and deploy standardized computer images to ensure consistent software configurations and security compliance. Requirements: · Demonstrated experience supporting Windows and mac OS operating systems. · Proficiency in troubleshooting: o Wi-Fi and network connectivity issues o Printer and peripheral connection problems o Hardware, software, and operating system issues · Hands-on experience with: o Active Directory (user and group management) o Google Workspace, Microsoft 365, and Zoom administration o Computer imaging and deployment tools o Endpoint security systems (SentinelOne or similar) o IT Helpdesk ticketing systems and workflow processes · Excellent communication, customer service, and interpersonal skills. · Strong problem-solving ability, attention to detail, and sense of urgency. · Ability to multitask and work independently in a fast-paced setting. · Collaborative mindset with a willingness to learn new systems quickly. Additional Details: · Flexible working hours required. · Some weekend availability is needed during the start of each semester and for major events such as Commencement, OAKtoberfest, and Orientation. Qualifications · Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent professional experience. · 1-3 years of experience in an IT Helpdesk or technical support role. · Experience in a higher-education IT environment is preferred but not required.
    $47k-89k yearly est. 4d ago
  • Product Marketing & Communications Manager

    Dice 4.4company rating

    Irvine, CA job

    Dice's customer, a technology solutions provider, is currently looking to hire a Product Marketing & Communications Manager for a 6-month contract opportunity. This position offers a flexible hybrid work schedule and can be performed primarily remotely with occasional visits to the office in Irvine, CA on an as-needed basis for events and customer interfacing. Title: Product Marketing & Communications Manager Location: Irvine, CA (Hybrid / Primarily Remote) Overview: The Product Marketing & Communications Manager for Transformation Programs will be part of a growing team that's driving impactful change and transformation through innovative marketing and communication strategies. We are seeking a creative and highly energized Product Marketing/Marketing & Communications Manager who will be focused on driving clarity and engagement on key enterprise transformation initiatives. Qualifications: 7-10+ years in marketing and communications. Experiential marketing and proven project or product management skills in a large corporate environment a must. Must be able to get hands-on and produce content and events as well as manage a team of creatives to do the same. Background in marketing and communications, GTM strategy development, activation campaign planning and execution Excellent interpersonal and communication style, with proven active listening and critical thinking ability Outstanding learning agility, with ability to pick up new concepts in a fast-paced environment Ability to translate and apply product marketing and go-to-market know how into internal business transformation and change activation objectives Tech savvy, with some exposure with large scale digital transformation efforts preferred. Experience in the financial services industry a plus Responsibilities: Marketing & Communications Management Leverage storytelling skills to discover, identify and develop compelling narratives and content to inspire and motivate employees. Draft and edit a wide range of communication materials tailored for internal stakeholders, including articles, executive communications, and digital content. Act as editor-in-chief to source and manage content and events pipeline. Support and enhance content production and approval processes to ensure effective management and timely deployment. Experiential Marketing & Event Design, Planning & Execution: Design, plan and execute a variety of internal events ranging from town halls and symposiums to immersive learning exercises, such as hackathons, katas and dojos. Campaign and Project Management: Lead coordination efforts for internal marketing campaigns and/or delivery projects to support communication strategies. This includes managing timelines, resources, and stakeholder expectations to ensure successful execution. Build relationships with key internal stakeholders to understand pain points, change impacts and needs. Segment employees and stakeholders based on roles, functions and motivation to tailor communications and engagement strategies. Develop customer engagement and enablement GTM strategies and campaign plans. Identify and document moments that matter as part of a customer change journeys. Collaborate with cross-functional teams, to ensure consistency in messaging and alignment of communication strategies with broader organizational objectives. Monitoring and Measuring Progress: Monitor stakeholder sentiment and engagement to identify opportunities and proactively address issues related to internal change initiatives. Facilitate feedback loops and gather insights to inform marketing, communications and engagement strategies. Take a data driven approach to continuously track the progress of the transformation and make necessary adjustments based on feedback and other data. About the Company: A technology solutions provider based in Chicago, IL, which is dedicated to empowering the fintech, healthcare and education industry with cutting-edge technology solutions to optimize costs and cloud infrastructure. As a leading provider of Automation Consultancy, Managed Cloud Services, and Integrations, we bring expertise and innovation to every project. Why this Opportunity? Incumbent team members testify: “Working in this team has been a transformative experience, allowing me to grow both professionally and personally” “I love this team! Respectful environment, supportive leaders. One of the best gigs I've had in years” “What we're doing here isn't just innovative… it's also very, very fun!” This role offers a unique chance to grow your career in a dynamic environment, with potential for contract-to-hire after six months for the right candidate. Our customer values diverse perspectives and experiences. If you have a background in marketing and communications, GTM strategy development, activation campaign planning and execution, we encourage you to apply.
    $77k-95k yearly est. 5d ago
  • Firmware Engineer

    Hanwha Vision America 4.1company rating

    Carlsbad, CA job

    Hanwha Vision America, an affiliate of the Fortune Global 500 Hanwha Group, is a global leader in advanced network video surveillance and access control solutions. We deliver end-to-end security products-including access control systems, IP cameras, storage, and video management software-serving critical sectors such as retail, transportation, education, healthcare, finance, and critical infrastructure. We are seeking a Senior C++ application developer to join our team, dedicated to pioneering the next generation of building access control solutions. You will be instrumental in developing high-performance, secure, and reliable firmware across our entire product line. Key Responsibilities You will act as a key technical leader, driving the strategic design and full-lifecycle delivery of the end-to-end solution, focusing on high-quality firmware application. Architect High-Performance Systems: Design and lead the implementation of scalable, C++ applications that maximize efficiency, reliability, and speed across multi-layered systems. Secure software Development: Design, implement, and maintain the secure software foundation for our products, ensuring robust integration with SDKs, storage systems, and cloud services. Vulnerability Analysis & Mitigation: Proactively analyze firmware and system architecture for potential security vulnerabilities and design robust, scalable countermeasures, driving a security-first development mindset. End-to-End Product Engineering: Drive the development, integration, and deployment of firmware across multiple hardware platforms, ensuring high quality and performance from prototype to mass production. Testing, Automation & CI/CD: Develop and maintain comprehensive unit, integration, and performance tests. Significantly contribute to the build and production test infrastructure, owning key components of the CI/CD pipeline. Code Quality & Architectural Refactoring: Conduct rigorous code reviews, champion best practices for maintainability, and proactively lead the refactoring of existing codebase components to ensure future feature readiness and technological longevity. Required Qualifications Education: Bachelor's or Master's degree in Computer Science, Computer Engineering, or a closely related technical field. Experience: A minimum of 8+ years of progressive professional experience as a C++ application developer, or in a similar leadership role. Proficiency: Expert-level proficiency C++ is mandatory. Core Expertise & Technical Skills Category Key Technologies & Areas of Expertise Networking MQTT/HTTPS Embedded Stack Linux, Yocto, C++ Toolchains & Infra Cross-Platform Compilation (Toolchain), CMake/Make, Debuggers (GDB). Achievements & Leadership Deployment Scale: Proven track record of developing and successfully deploying firmware to mass-market devices. Automation: Direct experience building and optimizing a sophisticated firmware CI/CD pipeline for continuous integration and automated testing. Troubleshooting Mastery: Proven ability to troubleshoot and diagnose complex, intermittent issues end-to-end across hardware, firmware, and network layers.
    $84k-114k yearly est. 3d ago

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