Information Technology Specialist jobs at Peraton - 843 jobs

Responsibilities We are hiring! We are looking for a Junior Systems Administrator that will support our MIDS Data Center in Memphis TN. This role is onsite with on- call rotation. What will you do: Work with site lead and take direction for daily activities Performs coordination of associated activities for facilities management and material/equipment handling, must work on-site at a customer data center in Memphis, TN. Communicate with customers, suppliers, and other individuals to answer questions, disseminate or explain information or fulfill requests/change orders/problem tickets Complete site audits and report to Hardware Asset Manager Maintains infrastructure rack and power diagrams and makes reports as needed May serve as backup While performing the duties of this job, the resource is frequently required to handle; reach with hands and arms; stoop, kneel, bend, crouch or crawl The employee may also occasionally lift and/or move up to 50 pounds or more Building out racks and placing servers and network hardware in racks, connecting cables power and configuring ilo ports for management access. Qualifications Required Qualifications: 2 years with BS/BA OR 6 years with no degree Experienced with frequent use and application of technical standards, principles and theories providing solutions to technical problems of moderate scope/complexity Experience with a data center and installing equipment, IT components Experience with servers, SAN, cabling, VM a plus Proficient with MS Office: Word, Excel, Outlook, PowerPoint Experience with SNOW or other ITSM tools Must be a U.S. Citizen Must be able to obtain and maintain the required Agency Clearance Preferred Qualifications: Active MBI clearance Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $51,000 - $82,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com. Job Summary: The Technical Support Specialist plays a pivotal role in fostering OpenGov's business growth. You'll connect with government leaders across the country, training and supporting them in OpenGov products to transform how they serve their communities. The ideal candidate should possess a technical degree (Computer Science degree preferred), be energized by analytical problem solving, and be interested in learning about and using AI to solve complex problems. This entry-level position is designed for individuals eager to learn and grow within a fast-paced environment. You'll receive hands-on training, mentorship, and clear pathways for advancement. The Technical Support Specialist provides our customers omni-channel support via Phone, Chat, Web, and Email. The Technical Support Specialist independently manages their case backlog by assessing, analyzing, and providing technical expertise towards resolution while delivering high customer satisfaction. This position also requires providing technical guidance up to including impromptu software training. Responsibilities: Provide customer technical support via omnichannel interactions in order to achieve key performance goals, ensuring customer interactions are addressed in a timely and accurate manner and meeting or exceeding service levels. Utilize service management system (Salesforce Service Cloud) for case management by providing adequate log notes, timely case updates, and work towards First Contact Resolution (FCR) for incoming inquiries to Support. Independently assess and prioritize incoming cases, applying technical judgment to determine appropriate resolutions or escalations. Triage customer reported incidents for severity, urgency and content to ensure consistency and quality. Perform research across various tools to determine if the incident is a known issue or defect. Troubleshoot a wide range of technologies and replicate incidents versus the expected results and document steps to reproduce. Provide technical guidance and software training to customers and internal teams, influencing best practices and support strategies. Contribute to the existing knowledge base to support customer self-service and training. Participate in scheduled training sessions to learn internal and proprietary technologies. Utilizing AI tools to service more customers faster with higher quality. Requirements and Preferred Experience: Experience in working with/troubleshooting: Data Management, ETLWorks pipeline, API data failures, CSS Coding, and/or AP Invoicing, Utility Billing, Budgeting or Procurement Products/Software Interest in building strong interpersonal, written and verbal communication skills required. Strong technical aptitude to problem solve and understand complicated problem statements required. Ability to develop and maintain clear documentation for triaging, responding to, troubleshooting, and resolving issues. Excellent organizational, time-management, and prioritization skills required. Ability to collaborate and thrive within a team environment required. Ability to learn new technologies and concepts quickly required. Ability to handle multiple competing priorities required. Must be able to work specific shifts to provide support during business hours required. Participate in rotating on-call after business hours support required. Experience or interest in using AI Compensation: $52,000 - $60,000 On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location. Why OpenGov? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it's the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything-from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We've touched 2,000 communities so far, and we're just getting started. A Team of Passionate, Driven People This isn't your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Compensation Range: $52K - $60K Apply for this Job

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com. Job Summary: The Technical Support Specialist plays a pivotal role in fostering OpenGov's business growth. You'll connect with government leaders across the country, training and supporting them in OpenGov products to transform how they serve their communities. The ideal candidate should possess a technical degree (Computer Science degree preferred), be energized by analytical problem solving, and be interested in learning about and using AI to solve complex problems. This entry-level position is designed for individuals eager to learn and grow within a fast-paced environment. You'll receive hands-on training, mentorship, and clear pathways for advancement. The Technical Support Specialist provides our customers omni-channel support via Phone, Chat, Web, and Email. The Technical Support Specialist independently manages their case backlog by assessing, analyzing, and providing technical expertise towards resolution while delivering high customer satisfaction. This position also requires providing technical guidance up to including impromptu software training. Responsibilities: Provide customer technical support via omnichannel interactions in order to achieve key performance goals, ensuring customer interactions are addressed in a timely and accurate manner and meeting or exceeding service levels. Utilize service management system (Salesforce Service Cloud) for case management by providing adequate log notes, timely case updates, and work towards First Contact Resolution (FCR) for incoming inquiries to Support. Independently assess and prioritize incoming cases, applying technical judgment to determine appropriate resolutions or escalations. Triage customer reported incidents for severity, urgency and content to ensure consistency and quality. Perform research across various tools to determine if the incident is a known issue or defect. Troubleshoot a wide range of technologies and replicate incidents versus the expected results and document steps to reproduce. Provide technical guidance and software training to customers and internal teams, influencing best practices and support strategies. Contribute to the existing knowledge base to support customer self-service and training. Participate in scheduled training sessions to learn internal and proprietary technologies. Utilizing AI tools to service more customers faster with higher quality. Requirements and Preferred Experience: Experience in working with/troubleshooting: SQL and Data Management, GIS, ETLWorks pipeline, API data failures Ability to build strong interpersonal, written and verbal communication skills required. Strong technical aptitude to problem solve and understand complicated problem statements required. Ability to develop and maintain clear documentation for triaging, responding to, troubleshooting, and resolving issues. Excellent organizational, time-management, and prioritization skills required. Ability to collaborate and thrive within a team environment required. Ability to learn new technologies and concepts quickly required. Ability to handle multiple competing priorities required. Must be able to work specific shifts to provide support during business hours required. Participate in rotating on-call after business hours support required. Experience or interest in using AI Compensation: $52,000 - $60,000 On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location. Why OpenGov? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it's the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything-from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We've touched 2,000 communities so far, and we're just getting started. A Team of Passionate, Driven People This isn't your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Compensation Range: $52K - $60K Apply for this Job

A leading consulting firm in Chicago is looking for a Lead Business Consultant to analyze large enterprise IT systems and identify gaps. This role requires strong knowledge of Pharmacy Business Management processes, defining metrics like KPIs and SLAs, and leading workshops to document findings. The ideal candidate should have a proven record in visualizing business workflows and collaborating with technical teams. Competitive salary and benefits offered. #J-18808-Ljbffr

Title: Manufacturing Systems Support Engineer Pay Rate: $55/hr+ DOE Hours: Hybrid 3 days per week on site Type: Contract 6+ Months with possibility of extension About Our Client Our client is a pioneering automotive services organization committed to redefining how people move. With a focus on innovation, quality, and user experience, they collaborate across industries to develop transformative solutions that respond to evolving urban needs. About the Role As a Manufacturing SystemsSupport Contract Engineer,your primary roles are to work closelywith the companies production teamsand Base Ops Service Operations at various facilities, either remotely or in person,to troubleshoot any Manufacturing Systems and SAP S4 system related issues, identity the root causes of these issues, and resolve the issues directly in the systems or work with personnel, production team members, Manufacturing Engineering Quality, Process, and MES Team engineers to resolve the issues. What you will be doing: Perform day-to-day Manufacturing Execution System (MES) operationsupport at Zoox Facilities Resolve any MES-related issuesraised by production technicians Troubleshoot and resolve any MES data collection issues Work with production technicians to resolve any MES operation issues Monitor MES/S4Integration errors and assist in the resolution of the errors Monitor BaseOpsSAP Support channelrequests and resolveany SAP EAM and Configuration Management related issues Provide onsite, in-person supportin company facilities in the San Francisco Bay Areas, specifically Fremont and Hayward. About You Required Qualifications: Bachelor's degreein a relevant areas in Computer Science,Information Technologies, or Engineering Minimum of 4-6 years of relevant experience in MES usage in a manufacturing environment (requirements analysis, design definition, software development, and solutions implementation); 3+ years of Hands-on Experience with SAP ME/Mii/PCo and Kepware applications Prior experience working on SAP EAM systems. Ability to understand complexmanufacturing processes and systems; Customer-focused, positive, supportive, self-motivated, considerate personality required - must work well in a team environment Preferred Qualifications: Master degreein Engineering Experience in an automotive manufacturing production environment Strong understanding of the plantfloor manufacturing systemarchitectures and industrial communication protocol Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visas. About Cinder Cinder is a people-first staffing and recruiting company committed to creating workplaces where employees feel valued, supported, and engaged. Our mission is to leverage our power as a recruiting and consulting company to build workplaces where people thrive. Backed by our ISO 9001 certification, we deliver high-quality staffing solutions, and our clients have rated us over 100% for multiple quarters. Join us and be part of a team that makes a real impact!

Hi, we're CompanyCam. We're a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality, CompanyCam facilitates unparalleled communication and accountability across a contractor's entire business. We're committed to providing a consumer-grade, game-changing experience that helps our users build trust within their company and with their customers. But don't let that corporate description fool you-the people behind our buttoned-up product are laid-back (but hardworking), genuine, and kickass, and you could be one of them! The Role We're looking for an IT Specialist to support the day-to-day technology needs of CompanyCam. Reporting directly to the IT Manager, this role focuses on operational IT support, device management, and ensuring our systems are secure, reliable, and easy for teammates to use. You'll be responsible for supporting end users, preparing and maintaining devices, administering systems, and helping keep CompanyCam running smoothly behind the scenes. This role is ideal for someone who enjoys problem-solving, has strong technical fundamentals, and brings a friendly, service-oriented approach to IT support. Location: Employees are expected to work at least 3 days a week in our HQ office. What You'll Do Configure, deploy, and support workstations and mobile devices for employees Troubleshoot and resolve technical issues related to hardware, software, and operating systems Install, configure, and maintain computer hardware and software across the organization Manage device inventory, documentation, and change management processes Support day-to-day network operations and assist with basic network troubleshooting Administer user accounts, access, and permissions across internal systems Regularly evaluate and improve IT systems to ensure they meet business needs Policy, Security, and Education Ensure company data is stored securely and backed up regularly Enforce cybersecurity, endpoint protection, and IT usage policies Oversee data backup practices and loss prevention measures Educate teammates on cybersecurity awareness and best practices Support and manage Apple devices and related hardware and software The Impact You'll Have At CompanyCam, your work makes a real impact. Whether you're writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We're building something that helps real people solve real problems-and we believe that kind of work is best done by a team that reflects the world around us. I n this role, you'll drive impact by: Ensuring employees have reliable, secure, and effective technology to do their best work Strengthening CompanyCam's security posture through education and enforcement of best practices Improving operational efficiency through well-maintained systems and proactive support Creating a positive employee experience through responsive, friendly IT support What You'll Bring High school diploma required Degree in computer science or a related field preferred In-depth knowledge of computer hardware and software, with an emphasis on Apple products preferred Familiarity with identity management, MDM services, and internal communication tools Administrative experience with tools such as Okta, Google Workspace, Slack, Jamf Pro, or CrowdStrike is a plus Strong written and verbal communication skills Ability to install, configure, and maintain hardware and software systems Familiarity with basic networking concepts and troubleshooting Strong problem-solving skills and attention to detail Knowledge of data storage, backup, and security best practices Professional, personable demeanor with a strong customer service mindset Ability to work independently and collaboratively as part of a team Familiarity with industry standards and regulations related to IT systems and data security A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving. A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems. Benefits & Compensation This is a salaried position at CompanyCam. Our starting salary range is $50,000-$60,000 per year and is based on experience. We also offer meaningful equity and other benefits. CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn't align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team. For any accommodations or technical issues related to the online application or interview process, please email ******************* and we'll respond promptly. Please do not include any medical or health information in your message. Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our careers page.

! Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting ethnic food. By partnering with local suppliers, redesigning the value chain and leveraging social buying, Weee! is reshaping the grocery business entirely. You can read more about us on Business Insider, Reuters and TechCrunch. Weee! is headquartered in Fremont, CA, and is currently available coast to coast with exceptional growth (5x YoY) across geographies, categories and ethnicities. We have raised $800M+ in funding to date from leading investors including Softbank Vision Funds, DST, Blackstone, Tiger Global, Lightspeed Ventures, Goodwater Capital, XVC and iFly. The opportunity now is to join a rocketship as we prepare for the next stage of growth, and an eventual public listing. This role is onsite 5 days a week in Landover, MD About the role As a warehouse IT specialist, you will be accountable for helping us maintain networks, security camera systems, badge systems, alarm systems, printers, desktops and laptops, and robotic automation picking and packing systems. A successful candidate should have some experience in IT project coordination, a solid technical background, and good organizational, analytical, and learning abilities. Responsibilities: Set up and maintain IT infrastructure, such as WAN/LAN networks, WiFi Access Points, MDF/IDF, video conference, security cameras, warehouse badge/alarm systems, etc. Provide daily IT support for warehouse operations, including network, desktop/server, barcode and Wi-Fi printer, scanner, touch screen, PDA, UPS, other IT equipment, and warehouse management systems. Maintain all IT equipment and automation systems in good working condition. Install, configure, and troubleshoot desktop/PC operating system, hardware, software and apps, video conference, printer, etc., and support employee onboarding/offboarding. Manage IT equipment inventory, IT assets, and user access privileges. Build and maintain warehouse robotic automation picking and packing systems related to IT servers, storage, and applications if needed. Analyze error reports and system alerts to identify robots, charging stations, and other equipment. Troubleshooting network and client endpoint issues, including packet captures and analysis. To track the health and performance of robotic systems over time, maintain detailed records of maintenance activities, error logs, and performance metrics. Write SOP user manual documents and provide IT training to end users. Create and follow change control and incident management processes and procedures. Collaborate with cross-functional teams to implement solutions and projects. Other projects or tasks assigned by the warehouse Operations Manager/Director. Qualifications: 3+ years of relevant work experience in IT support. Excellent network skills, such as managing IT server room network switch/firewall. Experienced computer troubleshooting skills (windows 10, Mac OS & Linux OS). Possess good analytical, troubleshooting, and problem-solving skills. Well-known security camera system & badge system. Robot Packing and Picking Automation system maintenance experience is a plus. Nimble and patient with good communication skills. Warehouse-related IT support experience is preferred. Work Schedule: On call Flexible work schedule, including the ability to work evening shifts and weekends. Company Benefits: Comprehensive health insurance package, including medical, dental, and vision 401k Equity and Bonus Vacation and sick, holiday time Monthly mobile stipend Monthly Weee! Points credit Compensation Range The US base salary range for this full-time position is $63,000-74,000 This role may be eligible for discretionary bonuses, incentives, and benefits Our salary contents are determined by role, level, and location The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience and work locations. Your recruiter can share more about the specific salary range during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements. Weee! is an equal opportunity employer welcoming all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. Discrimination or harassment of any kind is not tolerated at Weee!. If you need to inquire about an accommodation or need assistance with completing the application, please email us at applicantaccommodation@sayweee.com. For more jobs and to find out more about Weee!, visit our career page: ********************************* Softbank Vision Funds

Relay, a Raleigh-based tech startup, is looking to change the way we communicate. We're on a mission that matters, and we're hiring for an IT Specialist who will thrive in a dynamic high-growth start-up environment. Frontline workers are the lifeblood of our economy, and we're building the cloud platform that makes them better, faster and safer than ever before. Our cloud solution offers a data driven approach to frontline work through real time communications, real time location information and powerful real time data and insights. Here at Relay, we've designed, built and launched an entirely new product category and we're disrupting the handheld radio industry. What is it? A simple, rugged, internet-enabled smart-device, and all the software that runs with it, for B2B clients and frontline workers across multiple industries and verticals. We've achieved proven product-market fit with a user experience that solves real-world customer pain and unlocks new capabilities. We're seeking a motivated IT Specialist to provide desktop support across Windows, mac OS, and Linux, mobile device support for remote and hybrid workers, and manage onboarding/offboarding. You'll also help administer cloud applications and identity integrations. The ideal candidate has strong endpoint and mobile support experience, values excellent employee experiences, and drives process improvements. Cloud identity knowledge (SSO, SCIM) is a plus. This is an full time, in office role based in our Raleigh, NC headquarters, requiring 5 days per week in the company office (Monday - Friday). What you will do: Desktop Support: Provide hands-on support for Windows, mac OS, and Linux endpoints, including laptops, peripherals, and office equipment. Diagnose and resolve OS, driver, and application issues, with clear and empathetic communication. Mobile Workforce Support: Company supported mobile application support for remote and hybrid employees Ensure secure, reliable access to company resources from remote locations. Create simple guides and self-serve resources for common mobile workflows. Onboarding and Offboarding: Own the end-to-end experience, including hardware provisioning, account creation, access configuration, and in-person new hire setup. Coordinate timely offboarding, including device collection, access revocation, and data handling. Maintain clear, up-to-date tips, checklists and guides. Continuous Improvement: Identify opportunities to automate repetitive tasks and streamline employee support. Contribute to documentation, FAQs, and standards to improve consistency and speed. Collaborate with the broader IT team on projects and initiatives. Cloud Apps and Identity: Help administer common SaaS platforms such as Google Workspace, Microsoft 365, Slack, Zoom, Notion, and others. Assist with app provisioning and group membership changes. Exposure to identity standards such as SSO and SCIM, partnering with senior teammates on integrations. What you will bring: 3+ years in an IT Support or similar experience with strong endpoint support responsibilities Demonstrated experience supporting Windows, mac OS, and Linux desktops Proven troubleshooting for laptops, monitors, printers, peripherals, and common business software Experience supporting remote users and mobile devices, ideally with an MDM solution Familiarity with administering common SaaS platforms such as Google Workspace, Okta Identity Management Excellent communication and customer service skills, with a bias for clear documentation and follow-through A genuine passion for technology and continuous learning Preferred Qualifications: Experience with identity and access concepts including SSO and SCIM Exposure to endpoint management tools Basic scripting for automation, such as PowerShell, Bash, or Python Familiarity with cloud directory services environments About us: company, culture & perks: We have a culture where we empower our Relayers to do the best work in their lives. We call this idea BWIML (pronounced bee wimmel = Best Work In My Life). It's truly amazing what happy, engaged team members can achieve. Our ever evolving list of benefits means you'll be able to achieve work/life balance, stay healthy, perform impactful work, grow in your role, look after yourself/your family, and invest in your future. At Relay, we offer... 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits for you and those who depend on you Generous Paid Time Off 401(K) Savings Plan + Company Match Baby Cash Reward + Paid Parental Leave Wellness Perks, including a world-class onsite fitness center with instructor led classes + locker room as well as endless outdoor amenities whether tennis, basketball, cycling, or pickleball is your jam Free Snacks and Fun Times Latest tech, standing desks, and all the accessories and software you need to succeed in your role Please note all finalist candidates must complete a successful background and reference checks prior to employment with Relay. At this time Relay is unable to provide sponsorship for employment. In order to be considered for employment, applicants must be currently legally authorized to work in the US and not require future sponsorship in order to continue working for Relay.

Job DescriptionAbout Weee! Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting ethnic food. By partnering with local suppliers, redesigning the value chain and leveraging social buying, Weee! is reshaping the grocery business entirely. You can read more about us on Business Insider, Reuters and TechCrunch. Weee! is headquartered in Fremont, CA, and is currently available coast to coast with exceptional growth (5x YoY) across geographies, categories and ethnicities. We have raised $800M+ in funding to date from leading investors including Softbank Vision Funds, DST, Blackstone, Tiger Global, Lightspeed Ventures, Goodwater Capital, XVC and iFly. The opportunity now is to join a rocketship as we prepare for the next stage of growth, and an eventual public listing. This role is onsite 5 days a week in Landover, MD About the role As a warehouse IT specialist, you will be accountable for helping us maintain networks, security camera systems, badge systems, alarm systems, printers, desktops and laptops, and robotic automation picking and packing systems. A successful candidate should have some experience in IT project coordination, a solid technical background, and good organizational, analytical, and learning abilities. Responsibilities: Set up and maintain IT infrastructure, such as WAN/LAN networks, WiFi Access Points, MDF/IDF, video conference, security cameras, warehouse badge/alarm systems, etc. Provide daily IT support for warehouse operations, including network, desktop/server, barcode and Wi-Fi printer, scanner, touch screen, PDA, UPS, other IT equipment, and warehouse management systems. Maintain all IT equipment and automation systems in good working condition. Install, configure, and troubleshoot desktop/PC operating system, hardware, software and apps, video conference, printer, etc., and support employee onboarding/offboarding. Manage IT equipment inventory, IT assets, and user access privileges. Build and maintain warehouse robotic automation picking and packing systems related to IT servers, storage, and applications if needed. Analyze error reports and system alerts to identify robots, charging stations, and other equipment. Troubleshooting network and client endpoint issues, including packet captures and analysis. To track the health and performance of robotic systems over time, maintain detailed records of maintenance activities, error logs, and performance metrics. Write SOP user manual documents and provide IT training to end users. Create and follow change control and incident management processes and procedures. Collaborate with cross-functional teams to implement solutions and projects. Other projects or tasks assigned by the warehouse Operations Manager/Director. Qualifications: 3+ years of relevant work experience in IT support. Excellent network skills, such as managing IT server room network switch/firewall. Experienced computer troubleshooting skills (windows 10, Mac OS & Linux OS). Possess good analytical, troubleshooting, and problem-solving skills. Well-known security camera system & badge system. Robot Packing and Picking Automation system maintenance experience is a plus. Nimble and patient with good communication skills. Warehouse-related IT support experience is preferred. Work Schedule: On call Flexible work schedule, including the ability to work evening shifts and weekends. Company Benefits: Comprehensive health insurance package, including medical, dental, and vision 401k Equity and Bonus Vacation and sick, holiday time Monthly mobile stipend Monthly Weee! Points credit Compensation Range The US base salary range for this full-time position is $63,000-74,000 This role may be eligible for discretionary bonuses, incentives, and benefits Our salary contents are determined by role, level, and location The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience and work locations. Your recruiter can share more about the specific salary range during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements. Weee! is an equal opportunity employer welcoming all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. Discrimination or harassment of any kind is not tolerated at Weee!. If you need to inquire about an accommodation or need assistance with completing the application, please email us at applicantaccommodation@sayweee.com. For more jobs and to find out more about Weee!, visit our career page: ********************************* Softbank Vision Funds

Conversio Health is looking to hire an IT Technician to support our team as we provide innovative chronic condition management by serving as a key link between the patient, the physician, and the health plan. About the role The IT Technician is responsible for initial assessment and resolution of onsite and remote employee technical issues. They will monitor established security systems to notify senior technical team members of any alerts. In addition, the IT Technician will assist with provisioning new equipment and granting and removing access as required for various roles within the company. This position requires good communication, analytical, and problem-solving as well as the ability to research, resolve and escalate issues when necessary. This is an onsite position, weekdays, at our San Luis Obispo offices. Assists onsite and remote staff in resolving basic-intermediate technical problems by providing guidance regarding software and hardware problems. Resolves issues or refers more complex technical problems to CTO through a defined escalation process. Manage onsite inventory of hardware and accessories. May assist in maintaining corporate standard devices and applications. Create knowledge-based documentation, support implementation and adherence of new and/or improved standards. Provides excellent customer service to internal team members and communicates effectively with management, team leaders, and other team members within the department. Monitors appropriate Service Level Agreements in order to meet expectations. Assists with the coordination, planning, testing, and deployment of upgrades and new releases. Participates in the coordination, tracking, and reporting of software issues and data inconsistencies. Ensures technology and regulatory standards are implemented by maintaining records on repairs, downtime, changes, and updates. Assists staff with operational tasks as needed, such as user account management and email services management. Experience with SaaS administration and mobile device management platforms Brings pertinent issues to the attention of staff and communicate issues back and forth between the group(s). Requirements Skills & Experience 1 year of related IT operations work Network and desktop certification preferred Customer Service, ITIL, or Desktop Administration certifications preferred Previous experience with ticketing tool (ie. JIRA Helpdesk) preferred Ability to exercise good judgement of priorities based on customer impact and SLA's Adaptable to new technologies and processes Thorough knowledge of Windows Operating System Advanced with Office 365 administration An affinity for providing exceptional customer service Excellent communication (both oral and written), documentation, and interpersonal skills Benefits: We offer a dynamic work environment with immense opportunity to grow, competitive compensation and a comprehensive benefits package including: Medical Dental Vision Company-matched 401(k) Life insurance Short and Long Term Disability Insurance Paid Time Off About Conversio Health: Conversio Health was founded in 2013 and is headquartered in San Luis Obispo, California. We are an innovative chronic condition management company that serves as a key link between the patient, the physician, and the health plan. We have developed a completely new approach for chronic respiratory condition management that combines proprietary technologies, customized medication therapies, with a multidisciplinary care team to deliver improved clinical and financial outcomes, and higher patient satisfaction. Our unique, high touch pharmacy model provides home delivery services, personalized patient education and support, and disease progression and medication effectiveness monitoring to prevent unnecessary hospitalizations before they occur. Conversio enables a higher level of care coordination across the care continuum and has a proven track record of lowering its health plan partners' drug cost and improving clinical outcomes for thousands of patients with COPD and Asthma across the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Criminal background check and drug screen are required once the position is accepted. California Applicants Privacy Notice Salary Description $22.00 - $30.00 DOE

Requirements Skills & Experience 1 year of related IT operations work Network and desktop certification preferred Customer Service, ITIL, or Desktop Administration certifications preferred Previous experience with ticketing tool (ie. JIRA Helpdesk) preferred Ability to exercise good judgement of priorities based on customer impact and SLA's Adaptable to new technologies and processes Thorough knowledge of Windows Operating System Advanced with Office 365 administration An affinity for providing exceptional customer service Excellent communication (both oral and written), documentation, and interpersonal skills Benefits: We offer a dynamic work environment with immense opportunity to grow, competitive compensation and a comprehensive benefits package including: Medical Dental Vision Company-matched 401(k) Life insurance Short and Long Term Disability Insurance Paid Time Off About Conversio Health: Conversio Health was founded in 2013 and is headquartered in San Luis Obispo, California. We are an innovative chronic condition management company that serves as a key link between the patient, the physician, and the health plan. We have developed a completely new approach for chronic respiratory condition management that combines proprietary technologies, customized medication therapies, with a multidisciplinary care team to deliver improved clinical and financial outcomes, and higher patient satisfaction. Our unique, high touch pharmacy model provides home delivery services, personalized patient education and support, and disease progression and medication effectiveness monitoring to prevent unnecessary hospitalizations before they occur. Conversio enables a higher level of care coordination across the care continuum and has a proven track record of lowering its health plan partners' drug cost and improving clinical outcomes for thousands of patients with COPD and Asthma across the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Criminal background check and drug screen are required once the position is accepted. California Applicants Privacy Notice Salary Description $22.00 - $30.00 DOE

Uniphore is one of the largest B2B AI-native companies-decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. Job Description: Uniphore, the leader in conversational AI software, is looking for an IT Technician with the technical expertise to support our employees across all business functions. This position plays a critical role in helping to scale our company's network to meet our company's rapidly growing business. The IT Technician will help ensure that the system's operating platform, network, and security procedures align with industry best practices and company goals. The IT Technician will report directly to the Manager of IT. Your Responsibilities Include, but are not limited to Respond to support requests via tickets/emails and phone calls within response time SLAs including ownership of issues and collaboration with the teams. Help IT create and update FAQs or procedures when resolving issues. Provide support to end-user, system setup, system deployment, and system upkeep. Update and maintain hardware and software inventory Manage user account issues like user password reset on services. Install basic IT software and update the user's system. Assist with conference room issues and routine maintenance. Work with team members in different geographical locations and time zones Help on special IT projects as needed. Your Qualifications Must Have 1-3 years of experience in a related IT industry A positive attitude toward customers and a desire to help the end user Good knowledge of troubleshooting laptop, desktop, and some network issue Good knowledge of Windows, MacOS, and some Linux Some knowledge in Azure, O365, Active Directory service, and group policy management Strong knowledge in Servers, RAID, HyperV, and VMWare products. Some knowledge in audio/visual solutions such as Cisco WebEx, Zoom, and Teams video conferencing solution Good communication both orally and in English writing at a variety of technical levels Ability to think through problems and visualize solutions Hiring Range: $54,200 - $74,500 - for Primary Location of USA - CA - Palo Alto The specific rate will depend on the successful candidate's qualifications and prior experience. In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life. Location preference: USA - CA - Palo Alto Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. For more information on how Uniphore uses AI to unify-and humanize-every enterprise experience, please visit *****************

Job Description: Remote IT Technician Compensation: Competitive Hourly Pay (Based on Experience) Job Type: Full-Time/Part-Time Nebulon Dynamics Limited is a leader in civil engineering and technology solutions, pushing the boundaries of innovation to create transformative solutions for diverse industries. Technology is the backbone of our operations, and we are dedicated to maintaining robust, efficient, and secure systems that support our mission to deliver excellence. We are seeking a skilled and enthusiastic Remote IT Technician to join our tech-savvy team. If you are passionate about troubleshooting, problem-solving, and delivering exceptional support, this is the role for you! Position Overview As a Remote IT Technician at Nebulon Dynamics Limited, you will play a critical role in maintaining the performance and security of our IT infrastructure. You will be the first point of contact for technical issues, providing timely support and implementing effective solutions to ensure the smooth operation of our systems. This position offers a unique opportunity to work remotely while contributing to high-impact projects and collaborating with a forward-thinking team of professionals. Key Responsibilities Technical Support Provide remote technical support to employees, diagnosing and resolving hardware, software, and network issues. Assist with system installations, upgrades, and configurations. Troubleshoot connectivity issues, including VPN and remote desktop problems. Guide users through basic troubleshooting steps, ensuring minimal disruption to workflow. System Maintenance Monitor and maintain computer systems, ensuring optimal performance. Perform routine updates, patch management, and security protocol enforcement. Assist in maintaining cloud-based systems and ensuring seamless integrations across platforms. Conduct regular system backups and data recovery tests. Incident Management Log and track technical issues using ticketing systems like Jira or ServiceNow. Prioritize and escalate critical issues to appropriate teams when necessary. Document solutions and create knowledge base articles for recurring issues. Cybersecurity Ensure adherence to IT security policies and best practices. Identify potential vulnerabilities and assist in implementing preventive measures. Educate staff on security protocols, such as phishing awareness and password best practices. Collaboration and Communication Work closely with the IT team to ensure seamless project execution and resolution of complex issues. Collaborate with vendors and third-party support teams for hardware and software issues. Provide end-user training on IT tools and systems to enhance productivity. Qualifications and Requirements Technical Skills Proficiency in Windows and mac OS operating systems. Experience with troubleshooting networking systems (e.g., TCP/IP, DNS, DHCP). Familiarity with Microsoft 365, Google Workspace, and cloud-based storage systems. Knowledge of remote support tools such as TeamViewer, AnyDesk, or LogMeIn. Understanding of virtualization technologies like VMware or Hyper-V. Basic knowledge of Active Directory and Group Policies. Experience Minimum 2 years of professional experience in an IT support or technician role. Experience working remotely and supporting distributed teams is a plus. Education An associate or bachelors degree in Information Technology, Computer Science, or a related field is preferred. Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator) are a strong plus. Soft Skills Strong problem-solving and critical-thinking abilities. Excellent verbal and written communication skills. Ability to multitask and prioritize tasks in a fast-paced environment. Patience and empathy when working with non-technical team members. Technical Requirements Reliable high-speed internet connection. A professional home office setup, including updated computer equipment and peripherals. Familiarity with remote communication tools such as Slack, Zoom, or Microsoft Teams. Why Join Nebulon Dynamics Limited? Work from Anywhere Enjoy the flexibility of working from the comfort of your home while supporting a dynamic, distributed team. Competitive Compensation Earn a highly competitive hourly rate based on your experience and skillset. Professional Development Access ongoing training opportunities to enhance your technical expertise and career growth. Cutting-Edge Technology Work with the latest tools and systems in a forward-thinking tech environment. Inclusive Company Culture Be part of a team that values diversity, collaboration, and innovation. Employee Perks Flexible work hours to suit your lifestyle. Opportunities for career advancement and internal promotions. Collaborative and supportive team environment. How to Apply If you're a tech-savvy professional ready to deliver top-notch IT support in a remote setting, we want to hear from you! Join Nebulon Dynamics Limited and play a key role in maintaining the technology that drives innovation and excellence. Apply today and help us shape the future of engineering and technology!

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview Allegiant Stadium is looking for an Information Technology (IT) Technician to join our team. The IT Technician will support our in-house IT department on event days in a variety of areas, including new hire technology setup, onboarding, digital signage support, O365 administration, daily cybersecurity review, and hardware and software support primarily focused on Point of Sales devices. The successful candidate will be able to troubleshoot and resolve technical issues, assist with the implementation of new technologies, and provide training and support to team members. This role will pay an hourly rate of $25.00-$30.00. Benefits for Part Time Roles: 401(k) SavingsPlan and 401(k)matching. This position will remain open until March 13, 2026. Responsibilities Install, configure, and troubleshoot computer systems, hardware, and software. Position requires constant walking, climbing stairs, lifting and carrying 50+ lbs. and occasional sitting. Follow established procedures and processes for computer maintenance. Provide training and support to team members in the use of computer systems and software. Ability to work irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays. Set up new employees' technology, including laptops, desktops, and mobile devices. Provide onboarding training on how to use the company's IT systems and applications. Excellent customer service skills over the phone, by email and in-person. Provide technical support to employees who are having problems with their hardware or software using help desk software. Support the company's digital signage network. Troubleshoot problems and ensure that the network is secure. Administer the company's O365 environment. Conduct a weekly cybersecurity review of all systems, emails, and endpoints. Check for malware, vulnerabilities, and unauthorized access through Sophos. Work with employees to understand their needs and then recommend solutions that meet those needs. Other duties, responsibilities and/ or projects as assigned. Qualifications 2 years of increasing responsible experience in the installation, maintenance, and removal of telephone, data, personal computers, and wireless network systems. A combination of specialized technical training in the installation and maintenance of Point of Sale Technology/PC systems and technical education desired. Ability to work a variable work schedule (including evenings, weekends, and holidays as required), depending on event and business requirements. Experience in public facility preferred. CompTIA A+ certification desired. An understanding of how PCs function in a networking environment. Principles and techniques of maintenance and repair for PC systems and related equipment. A Basic Understanding of wireless mobile devices including but not limited to laptops, cell phones and tablets. Advanced computer proficiency and Microsoft Office products knowledge to include: Excel, Word, Outlook and Power Point. Safe work practices. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Allegiant Stadium is looking for an Information Technology (IT) Technician to join our team. The IT Technician will support our in-house IT department on event days in a variety of areas, including new hire technology setup, onboarding, digital signage support, O365 administration, daily cybersecurity review, and hardware and software support primarily focused on Point of Sales devices. The successful candidate will be able to troubleshoot and resolve technical issues, assist with the implementation of new technologies, and provide training and support to team members. This role will pay an hourly rate of $25.00-$30.00. Benefits for Part Time Roles: 401(k) SavingsPlan and 401(k)matching. This position will remain open until March 13, 2026. Responsibilities * Install, configure, and troubleshoot computer systems, hardware, and software. * Position requires constant walking, climbing stairs, lifting and carrying 50+ lbs. and occasional sitting. * Follow established procedures and processes for computer maintenance. * Provide training and support to team members in the use of computer systems and software. * Ability to work irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays. * Set up new employees' technology, including laptops, desktops, and mobile devices. * Provide onboarding training on how to use the company's IT systems and applications. * Excellent customer service skills over the phone, by email and in-person. * Provide technical support to employees who are having problems with their hardware or software using help desk software. * Support the company's digital signage network. * Troubleshoot problems and ensure that the network is secure. * Administer the company's O365 environment. * Conduct a weekly cybersecurity review of all systems, emails, and endpoints. * Check for malware, vulnerabilities, and unauthorized access through Sophos. * Work with employees to understand their needs and then recommend solutions that meet those needs. * Other duties, responsibilities and/ or projects as assigned. Qualifications * 2 years of increasing responsible experience in the installation, maintenance, and removal of telephone, data, personal computers, and wireless network systems. * A combination of specialized technical training in the installation and maintenance of Point of Sale Technology/PC systems and technical education desired. * Ability to work a variable work schedule (including evenings, weekends, and holidays as required), depending on event and business requirements. * Experience in public facility preferred. * CompTIA A+ certification desired. * An understanding of how PCs function in a networking environment. * Principles and techniques of maintenance and repair for PC systems and related equipment. * A Basic Understanding of wireless mobile devices including but not limited to laptops, cell phones and tablets. * Advanced computer proficiency and Microsoft Office products knowledge to include: Excel, Word, Outlook and Power Point. * Safe work practices. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

IMPORTANT APPLICANT INFORMATION: The advertised salary range provided covers the entire compensation spectrum for the position classification. The anticipated hiring range for this role is between $51,718.16 to $62,061.74 annually. It's essential to note that the actual salary offered will be determined based on several factors, including skills, qualifications, experience, education, licenses, training, and internal equity considerations. This position requires flexibility in working hours, including the ability to work evenings, weekends, and holidays as part of a rotating schedule. Special Requirement: Due to the supporting role of this position within the Police Department, a thorough background investigation, including a polygraph examination, will be conducted IMPORTANT DATES: * Recruitment Closing Date: January 25, 2026, at 11:59 PM * First round of interviews: February 9, 2026 * Second round of interviews: Week of February 16, 2026 JOB CLASSIFICATION SUMMARY Positions assigned to this class will be at the forefront of technical support, addressing diverse issues, performing installations and upgrades, and ensuring the smooth functioning of IT infrastructure. You'll provide both remote and onsite assistance, troubleshoot hardware and software problems, and contribute to maintaining inventory and supplies. DISTINGUISHING CHARACTERISTICS This is a fully qualified, experienced level within the IT department, focusing on providing technical support, troubleshooting, and maintaining IT infrastructure. The IT Technician plays a crucial role in ensuring the smooth functioning of computer systems and assisting users with technical issues. They possess a solid understanding of computer hardware, software, and networking concepts, along with strong problem-solving and communication skills.ESSENTIAL DUTIES The following are intended to describe core work functions of this classification. While the level and broad nature of essential duties may not change, specific work tasks will vary over time depending on the Town's needs. * Provide technical support to users, promptly addressing hardware and software issues. * Perform troubleshooting and diagnostic procedures efficiently. * Assist in the installation, configuration, and maintenance of computer systems, software, and peripherals. * Conduct routine system checks and updates for optimal performance and security. * Maintain inventory of IT equipment and supplies, assisting with procurement activities. * Deploy new IT hardware and software packages as directed. * Research technical issues, recommend solutions, and track until resolution. * Provide technical assistance, training, and cross-training to system users. * Maintain absolute confidentiality of work-related issues and customer records. * Perform other related duties as required. POSITION SPECIFIC DUTIES: Assignment to a competency rank is at the sole discretion of the Town and is based on the achievement of all of the following in combination: education, experience, assigned duties, certification and license requirements. If Assigned to AV (Audio Video/Information Technology): In addition to the core responsibilities, the IT Technician may be tasked with overseeing audio and video recording equipment, managing AV setups for events, and ensuring the functionality of AV systems. They should have familiarity with AV technologies such as sound systems, microphones, projectors, and video conferencing equipment. If Assigned to Police Department: When assigned to the Police Department, the IT Technician may be responsible for supporting specialized law enforcement software, maintaining in-car computers and cameras, and assisting with the implementation of technology solutions to enhance policing efforts. They should be familiar with law enforcement procedures and possess the ability to work effectively in a law enforcement environment.MINIMUM QUALIFICATIONS (at job entry) Education and Experience: High School Diploma or GED and 2 years of related experience; or an equivalent combination of directly related education and experience. Must complete a thorough background investigation including a criminal history check and a polygraph examination. LICENSING/CERTIFICATION REQUIREMENTS * Driver's License; * Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) preferred. Special Requirements: To be eligible, incumbents cannot be on the Office of Inspector General (OIG) list of Excluded Individuals/Entities (LEIE). KNOWLEDGE * Basic understanding of computer hardware, software, and networking principles. * Familiarity with troubleshooting techniques and diagnostic tools. * Knowledge of Microsoft Windows operating systems. * Understanding of IT security best practices. * Windows desktop administration principles and practices; * Customer service principles and practices; * Standard office equipment including the computer and programs relevant to the performance of applicable duties and responsibilities. SKILLS * Strong problem-solving abilities and attention to detail. * Excellent communication skills, both verbal and written. * Ability to work independently and collaboratively in a team environment. * Proficiency in using common IT tools and applications. * Customer service-oriented approach to providing technical support. OVERALL PHYSICAL STRENGTH DEMANDS: Physical Strength for this classification is indicated below with an "X"XSedentary: Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time. Light: Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree. Medium: Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly. Heavy: Exerting 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly. Very Heavy: Exerting over 100 lbs. occasionally, 50-100 lbs. frequently, or up to 20-50 lbs. constantly. PHYSICAL DEMANDS: CFORNContinuouslyFrequentlyOccasionallyRarelyNever2/3 or more time1/3 to 2/3 of time Up to 1/3 time< 1 hour per week Never occurs Note: This is intended as a description of the way the job is currently performed. It does not address the potential for accommodation. Physical DemandBrief DescriptionCFORNStandingCommunicating with co-workers, observing work site, observing work duties X SittingDesk workX WalkingTo other departments/offices/office equipment X LiftingSupplies, files X CarryingSupplies, files X Pushing/PullingFile draws, tables and chairs X ReachingFor supplies, for files X HandlingPaperwork X Fine DexterityComputer keyboard, telephone pad, calculator, calibrating equipmentX KneelingFiling in lower drawers, retrieving items from lower shelves/ground X CrouchingFiling in lower drawers, retrieving items from lower shelves/ground X CrawlingUnder equipment X BendingFiling in lower drawers, retrieving items from lower shelves/ground X TwistingFrom computer to telephone, getting inside vehicles X ClimbingStairs, step stool X BalancingOn step stool X VisionReading, computer screen, drivingX HearingCommunicating with co-workers and public and on telephone, listening to equipmentX TalkingCommunicating with co-workers and public and on telephoneX Foot ControlsDriving X Other (Specify) MACHINES, TOOLS, EQUIPMENT, SOFTWARE AND HARDWARE: Standard office equipment; vehicle ENVIRONMENTAL FACTORS: DWMSNDailySeveral Times Per WeekSeveral Times Per MonthSeasonallyNeverHealth & Safety FactorsDWMSNHealth & Safety FactorsDWMSNMechanical Hazards XRespiratory Hazards XChemical Hazards XExtreme Temperatures X Electrical Hazards XNoise and Vibration XFire Hazards XWetness/Humidity XExplosives XPhysical Hazards XCommunicable Diseases X Physical Danger or Abuse X Other (Specify Below PROTECTIVE EQUIPMENT REQUIRED: None NON-PHYSICAL DEMANDS: CFORNContinuouslyFrequentlyOccasionallyRarelyNever2/3 or more time1/3 to 2/3 of time Up to 1/3 time< 1 hour per week Never occurs Description of Non-Physical DemandsCFORNTime Pressure X Emergency Situation XFrequent Change of Tasks X Irregular Work Schedule/Overtime X Performing Multiple Tasks Simultaneously X Working Closely with Others as Part of a Team X Tedious or Exacting Work X Noisy/Distracting Environment X Other (Specify Below) PRIMARY WORK LOCATION: XOffice Environment Warehouse Shop Recreation/Neighborhood Center Vehicle Outdoors Combination of Office, Vehicle and Field Other (Specify Below)

About Us Point One Navigation is building the future of precise location. Our mission is to deliver a unified location platform that enables autonomy, safety, and efficiency across industries from robotics to transportation. We are a high-performance, high-collaboration team that thrives on solving complex problems, moving fast, and delivering impact. Role Outcome The Support Lead owns the quality, speed, and scalability of Point One's customer support experience. This is a player-coach role: you will personally handle complex technical support cases while simultaneously designing the foundational systems, processes, and insights that enable us to scale support as the business grows. Success in this role means: Ensure customer issues are resolved quickly and effectively, optimizing for speed to resolution and a positive customer experience. The broader organization has continuous, structured visibility into customer friction, feature demand, and satisfaction. Leadership can make informed product and prioritization decisions grounded in real customer data, not anecdotes. Immediate Areas of Focus Deliver High-Quality Technical Support Personally manage a meaningful volume of customer support tickets, prioritizing speed, accuracy, and customer confidence. Ensure consistent, high-quality customer communication, setting expectations and providing timely updates throughout the support lifecycle. Model best-in-class technical support practices for the team through hands-on participation and leadership by example. Partner closely with FAEs and/or Network Operations to resolve issues efficiently and close the loop with customers. Build the Foundation for a Scalable Support Function Define and implement a support ticket taxonomy that reflects customer use cases, technical complexity, and urgency. Establish core support metrics (e.g., response time, resolution time, backlog health) and build simple, actionable reporting. Document standard operating procedures, escalation paths, and ownership models that enable consistency without bureaucracy. Define the initial scope and structure of the customer knowledge base, including what content exists, what's missing, and how it stays current. Leverage emerging technologies (automation, AI-assisted tooling, internal dashboards) to increase support efficiency and reduce repetitive work. Surface Customer Insights Across the Company Identify patterns, recurring issues, feature requests, and friction points across support interactions. Create a lightweight process for surfacing customer patterns and insights Ensure customer feedback informs prioritization, roadmap decisions, and quality improvements. Establish Visibility Into Customer Satisfaction Define which satisfaction metrics matter most (e.g., CSAT, NPS, or alternatives) and why. Determine when and how surveys are sent to customers without creating noise or fatigue. Establish an initial baseline of customer satisfaction and trends over time. Translate qualitative and quantitative feedback into clear action items. Coach and Develop the Support Function Train and mentor new technical support representatives, setting clear expectations for technical depth, customer communication, and ownership. Model best-in-class customer interactions through your own work. Continuously raise the bar for support quality as the team grows. Qualifications Experience in a player-coach support role, owning both hands-on support and system/process design. Strong technical background in GPS/GNSS, precise localization, or closely related domains (robotics, autonomy, embedded systems, or positioning technologies). Proven customer-facing experience as a technical support with the ability to explain complex concepts clearly and confidently. Experience standing up or significantly evolving an early-stage customer support function. Ability to define metrics, processes, and documentation without over-engineering. Demonstrated ability to train, mentor, and ramp technical support team members. Comfort working cross-functionally across GTM, Product and Engineering in a fast-moving environment. Bias toward action, ownership, and continuous improvement. Our Cultural Foundation At Point One, our cultural and operating design is built around one guiding principle: we must move with extreme speed and efficiency of effort to stay in a leadership position. This environment gives people a high level of autonomy and the ability to make a real impact. It also challenges every team member to grow - both professionally and personally. Because we focus on promoting from within rather than relying on external hiring, the opportunities for advancement are tremendous for those who seek them. That said, growth only comes from delivering in the present. What matters most is the job to be done today, not the job you want tomorrow. When we all focus on today's outcomes with excellence, the path to greater responsibility and growth naturally follows. We think about our culture in two dimensions: How We Show Up Every Day These are the behaviors we expect every team member to bring to work - the foundation of being a consummate, high-output teammate: Trust / Assume Best Intent - Trust allows us to move fast. When we start from trust, we spend no time second-guessing or looking for ulterior motives and thus focus all our energy on acting. High Output, Action Oriented - Our default posture is “yes.” We bias toward action and deliver results quickly, knowing that speed and efficiency compound into impact as we unblock others around us. Divine Discontent - We're never satisfied with the status quo and are self-motivated to improve ourselves, our work, and our company. We actively seek feedback in real-time to shorten improvement cycles. No Ego, One Team - Collaboration without ego creates leverage. When we win as one team, we eliminate friction and move faster together. Self Accountability - Taking ownership is the straightest line to learning, self-improvement, and correcting our course of action. And blaming others around us is a fast path to destroying trust. Operating Principles These are the systems and norms that amplify speed and efficiency at the company level: Edge Innovation - We bias toward action over approval. Experiment, decide, and move - failure is just a step toward faster learning. No Hierarchies - We practice self-prioritization and go direct to the source. Flattening layers reduces drag and maximizes autonomy. Customer Experience First - We optimize for the end-to-end customer outcome, not functional or departmental efficiency. This focus cuts waste, aligns priorities, and ensures we spend effort where it matters most. If this role sounds like a fit, we'd love to hear from you. Apply below and join us in shaping the future of precise location.

As a Tier 3 Technical Support Team Leader, you will be a critical member of Augury's Customer Support organization, responsible for diagnosing and resolving the most complex issues across our Machine Health platform deployed globally. You will be deeply technical and highly collaborative, combining leadership, expert-level troubleshooting, and cross-functional partnership to ensure our customers experience maximum system uptime and value from our solutions. You will lead a team of Tier 3 specialists focused on high-severity IoT, hardware, and connectivity challenges, including routers, gateways, sensors, cellular communication systems, and edge devices. You'll serve as the escalation point for the most challenging issues, drive alignment with R&D and Engineering, and occasionally interface directly with customers (including on-site engagements when needed). A Day in the Life Lead and mentor a team of Tier 1 & 2 support specialists, balancing people leadership with deep technical oversight. Monitor team KPIs, SLAs, and system health in real time to ensure operational excellence. Act as the primary escalation point for high-severity incidents, driving calm, structured crisis management. Collaborate closely with Engineering and R&D to investigate root causes, drive fixes, and shape long-term product improvements. Communicate clearly and consistently with internal stakeholders and customers throughout the troubleshooting lifecycle. Support customer satisfaction and retention through proactive problem-solving and high-quality issue resolution. Continuously develop team capabilities-building processes, improving tools, and elevating technical depth. What You Bring Deep networking & connectivity expertise: 4-6 years of hands-on experience troubleshooting complex WI-FI, Bluetooth, and general IoT connectivity issues across hardware and software environments. Hardware & edge device fluency: Experience working with routers, gateways, Bluetooth modules, cellular communication devices, and related networking hardware. Advanced troubleshooting skills: Comfortable investigating connectivity failures, packet loss, configuration issues, and device communication events using logs, monitoring tools, and diagnostic methods. Ownership mindset: You take end-to-end responsibility for escalations, customer requests, and technical resolutions-ensuring no issue is left unresolved. Customer-centric communicator: You enjoy working with people, translating technical concepts into clear explanations, and delivering world-class support. Curiosity & technical passion: You enjoy experimenting with new technologies, staying current with evolving IoT and connectivity trends, and continuously leveling up your expertise. We offer several perks that include flexible PTO, medical/dental/vision insurance, 401(k) match, stock options, paid parental leave, and WFH and phone stipend. The pay range for this position in Colorado, California, and New York is a base salary of $90,000 - $130,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. The pay offered may vary depending on several factors including, but not limited to, relevant education, qualifications, certifications, and experience.

Our Production Technician I - Prep/Cleanroom Support Technician plays a vital role in ensuring the highest quality and safety standards of our pharmaceutical products. Once you complete our training, your responsibilities will include assisting in Prep/Cleanroom operations at QuVa Pharma in accordance with established processes and procedures. Your attention to detail and adherence to precise procedures will guarantee that our medications meet the highest standards of safety, efficacy, and quality, providing patients with the best possible care and outcomes. Turn your passion for precision and your commitment to quality into a meaningful impact on healthcare across the US. This is a full-time role for our 2nd shift, working Monday through Friday from 2:00 PM to 10:30 PM CST. This is a set, consistent schedule with minimum overtime requirements and based on site in our Sugar Land, TX location. This is a safety sensitive position that may be subject to random drug testing, in accordance with applicable laws. What the Production Technician I - Prep/Clean Room Support Does Each Day: * Support cleanrooms, formulations, ILP, and compounding * Assist in preparation, transportation, labeling, production, and processing of materials * Daily/weekly/monthly cleaning of rooms and equipment while adhering to standards * Maintain Aseptic Gowning Qualification to support cleaning * Complete necessary documents for accountability and traceability of product following Good Documentation Practices (GDPs) * Manage FEFO of chemicals, pulling expired ones monthly * Complete documentation of activities in accordance with established procedures * Perform sterile filter integrity testing as required Our Most Successful Production Technicians I - Prep/Clean Room Support: * Promote active listening with team members and enjoys collaboration * Effectively and productively engages with others and establishes trust, credibility, and confidence with others * Are Customer Oriented * Take initiative to identify problems and opportunities Minimum Requirements for this Role: * A High School diploma or equivalent * Able to successfully complete a background check * Able and willing to walk, stoop, stand, bend, and lift up to 50 lbs. throughout each shift, with or without reasonable accommodation * Familiarity with and comfortable using mobile devices such as smartphones, tablets, handhelds * Able and willing to follow strict clothing and accessory rules to support our sterile operating environment * 18+ years of age * Must be currently authorized to work in the United States on a full-time basis; Quva will not sponsor applicants for work visas Any of the Following Will Give You an Edge: * Experience in a role requiring repetitive tasks * Experience in a pharmaceutical manufacturing environment * Experience with Good Documentation Practices (GDPs) * 1-year of pharmaceutical manufacturing * CPhT Certification * ACPE Sterile Certification Benefits of Working at Quva: * Set, full-time, consistent work schedule * Comprehensive health and wellness benefits including medical, dental and vision * 401k retirement program with company match * 17 paid days off plus 8 paid holidays per year * Occasional weekend and overtime opportunities with advance notice * National, industry-leading high growth company with future career advancement opportunities About Quva: Quva is a national, industry-leading provider of compounded injectable medicines and software solutions that help power the business of hospital and health-system pharmacy. Quva Pharma produces and distributes injectable medicines required by health care providers and critical to patient care. Quva BrightStream partners with health-systems to analyze large amounts of data and through AI and machine learning, develops software solutions that turns the data into insights that are used to better run their pharmacy operation. Quva's overall product and technology offerings help health-systems achieve greater value and deliver the highest-quality patient care. Quva is an equal opportunity employer and is committed to creating and maintaining a work environment that is free from all forms of discrimination and harassment. Quva's Equal Opportunity Policy prohibits harassment or discrimination due to age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and any related medical conditions), sexual orientation, and any other characteristic or classification protected by applicable laws. All employment with Quva is "at will." California Consumer Privacy Act (CCPA) Notice for Applicants and Employees