Dealership Warranty Advocate
Advocate job at Percepta
US-MI-DearbornDescription
Dealership Warranty Advocate
At Percepta, we bring first-class service across each market we support. As a Dealership Warranty Advocate (100% Work from home), you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You'll Be Doing
The Dealership Warranty Advocate is responsible for investigating/resolving warranty inquiries and responding to questions/concerns regarding warranty claim submission in a professional and timely manner. This role is responsible for communicating with client management, the Warranty Administration Team, Dealerships, and Regional Personnel via phone and written communication. The Dealership Warranty Advocate is also obligated for learning the full warranty suite of applications/ publications and is expected to achieve customer service levels and business performance goals.
During a Typical Day, You'll
Investigate and resolve Dealerships' warranty issues in a timely and professional manner which involves communicating with the appropriate teams from the Dealerships, the client management, Regional staff, and other entities to obtain the necessary information to successfully resolved the issues.
Document each contact in the appropriate system and create/maintain all contact communications.
Utilize Automotive Warranty systems for claims review and processing.
Analyze trends in contact data and other internal data that indicate repetitive Dealership concerns and identify opportunities for improvements. Develop these opportunities into action /implementation plans for management and work with the appropriate Automotive Client and Dealerships teams to reduce Dealership pain points.
Provide feedback on improvement implementation plans to the client and Percepta management teams.
Continuously learn and improve program knowledge including the warranty suite of applications/publications, system knowledge enhancing Dealership satisfaction, and service levels.
Partner with Global Warranty Administrator and Warranty Escalation Analysts on claims analysis audits, OWS escalations ensuring advocacy for Dealerships, metrics tracking and validation, and training initiatives.
Ensure adherence to the client's record retention policy.
Work on activities and/or projects as requested by management.
What You Bring to the Role
High School diploma required; College Degree preferred
3-5 years of experience required in one of or a combination of the following areas:
Dealership Warranty Administration (preferably at a major automotive Dealership), or
Warranty-related or Recall-related work at an OEM, or
Service Technician experience (preferably at a major automotive Dealership)
What You Can Expect
Health/Dental/Vision/Life Insurance
Pay of $20.50 per hour
Flexible Spending Account (FSA) and Health Savings Account (HSA)
401(k) with company match
Vacation/Sick Time and Paid Holidays
Tuition Reimbursement
Employee Assistance Program
Employee Discount Program
Training and Development Programs (Percepta College)
Employee Rewards Program (Perci Perks)
Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:
Lead with humility - We listen first, lead with empathy, and stay grounded-so people and ideas have room to grow.
Service beyond self - We serve others-clients, customers, and teammates-with care and integrity in every interaction.
Leave it better - We take ownership and leave every process, person, and place better than we found it.
Win together - We succeed as one-celebrating, supporting, and showing up for each other.
Deliver remarkable - We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
Case Manager Adult Advocacy (8377)
Pensacola, FL jobs
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.
LSF is looking for a talented Case Manager who wants to make an impact in the lives of others.
Purpose and Impact:
The Case Manager provides services in our Guardianship program to assist in the coordination of direct services for up to 40 wards of the Agency to include: placement, monitoring of facilitating the provision of medical, social, psychiatric and financial needs of the ward.
Essential Functions:
Visit clients a minimum of one time monthly and monitor the care provided.
Prepare the initial and annual plans for the court.
Maintain client files and case notes.
Assess the clients for needs, coordinate, facilitate and monitor services to meet client needs.
Assess client needs and arrange for appropriate placement of our clients, monitor same.
Review and monitor client needs, attend care plans, provide consents for medical treatment etc.
Assist in marshalling assets and apply for benefits on behalf of clients as applicable.
Document all client activity.
Correspondence relating to the wards affairs and personal relationships.
Advocacy on behalf of all clients.
Conduct case conferences with Program Director, Client Assets staff and other caseworkers as needed.
Interact with the volunteers of the program.
Coordinate with other professionals involved in the continuum of care for all wards.
Assume 24 hour emergency call for after hours, to be shared with the Program Director and other caseworkers.
May be required to assist the Program Director with community outreach, education and marketing duties.
Other Functions:
Other duties as assigned by Program Director
Physical Requirements:
Hours may be irregular as one may be on call 24 hours.
Spend a significant time out in the field monitoring the needs to assigned cases.
Subject to unsanitary homes, physical exertion, and possible physical or verbal abuse from clients.
Need to lift some heavy items at times.
Work is performed with limited supervision. Case Manager is entrusted and required to communicate confidential and/or sensitive information outside the Agency. Work is performed on a highly independent basis and it is necessary to make client decisions and to continue to develop new methods and approaches in dealing with clients.
Required to drive frequently using own vehicle.
Must have Florida Drivers' License, reliable vehicle and current auto insurance.
Education:
BA or BS in Social Services, Accounting, or LPN, RN required.
Experience:
Experience in guardianship preferred.
Background in the social services, medical nursing, legal, insurance or financial field required.
Knowledge of community resources and services is helpful.
Skills:
Self-starter, whom can work independently and is unafraid to make decisions.
Must be able to seek out supervision and help when needed.
Interpersonal, organizational, and problem solving, written and verbal communication, and time management skills are required along with the ability to transfer knowledge to others.
Computer knowledge preferred.
Other:
Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs.
Adherence to Florida Law including but not limited to statute FS 744.
Under Florida Statute 744.3135, I understand that I am required to successfully submit to a credit check every two years to continue employment with the agency.
Principal Accountabilities:
Maintain an accurate account of activities in the client logs and case notes for each ward.
Must work well independently, as well as get along well with all other staff and outside contacts.
Accurate, complete and timely submission of all required court reports required under FS 744.
Professionalism in all LSF matters.
Why work for LSF?
LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.
Amazing benefits package
including
:
Medical, Dental and Vision
Telehealth (24/7 online access to Doctors)
Employee Assistance Program (EAP)
Employer paid life insurance (1X salary)
13 paid holidays + 1 floating holiday
Generous PTO policy (starting at 16 working days a year)
Note: Head Start employees paid time off and holiday schedule may differ
403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
Tuition reimbursement
LSF is proud to be an equal opportunity employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Case Manager
Largo, FL jobs
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.
LSF is looking for talented Child Welfare Case Managers who want to make an impact in the lives of others.
The schedule for this role is flexible, Monday through Friday and on call!
Purpose & Impact:
The purpose of the Child Welfare Case Manager is to provide full wrap around case management services to LSF clients and families while establishing a relationship with them and living the agency's core values.
Essential Functions:
Accept all cases assigned by unit supervisor and meet with children in their primary residence within 2 working days of ITR staffing and with identified parents in sufficient time to complete a Family Assessment within 15 working days of ITR staffing.
Negotiate and develop a case plan based on identified strengths and needs of the family, the circumstances bringing the family into care, recommendations provided by the Comprehensive Behavioral Health Assessment and other relevant data. This plan is to be created in collaboration with the parents, Guardian Ad Litem, foster parents and other pertinent parties with the goal of reunification or other permanency for the child.
Visits the child in their primary residence according to required frequency, but no less than once every 25 days. At least one visit each quarter is to be unannounced.
Accurately document all case activities in the Florida Safe Families Network database within 48 hours. Maintain the physical case file in chronological order, by subject, in accordance with the standardized case file format.
Submit service requests to the lead agency Utilization Management Department and provide clients with timely referrals to services. Develop and maintain knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources. Maintain regular contact with service providers and document service progress in FSFN.
Complete and submit court documentation within in required time frames. Prepare for, attend, and participate in all court activities as necessary.
Arrange for, attend, and participate in individual case staffing as necessary. Complete all required staffing and application packets.
Conduct initial and/or ongoing child safety assessments as required. Prepare initial and on-going safety plans as necessary.
Arrange for emergency placement, emergency medical treatment, and emergency services for children at risk.
Conduct diligent searches for parents and family members when deemed necessary and thoroughly document that the effort has been made to find the parents and family members.
Conduct home studies as required for prospective placements. Provide relevant medical, psychological, behavioral and educational background information about the child or children to prospective caregivers as needed. Plan and facilitate parental and sibling visits as needed and appropriate.
Personal vehicle utilized to transport children as needed.
Ensure that all Independent Living functions are completed as required.
Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by the supervisor.
Function as agency on-call Case Manager as scheduled.
Works cooperatively with Program Directors, with other Case Managers, with placement staff, with Protective Investigators, with Child Welfare Legal staff and with agency support staff.
Effectively manages time to ensure that all home visits are completed as required, all documentation is entered into FSFN within 48 hours, court documentation is prepared according to specified time frames and court appearances are attended as necessary.
Follows Florida Statutes, Administrative Code, written policies and orders of the Dependency Court in managing cases toward goals recorded in case plans.
Organize, prioritize and complete all work assignments by the established deadlines.
All duties are performed in accordance with the following standards:
Courtesy: Treat clients, the public and staff with courtesy, respect and dignity and presents a positive public image.
Communication Skills: Keep supervisor fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrate effective oral and written communication skills in daily work.
Teamwork: Support the unit, department and/or organization and work with others in an effort to accomplish the goals of the unit, department and/or organization.
Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area.
Training: Attend and successfully complete all mandated training courses such as the PDC Assessment and successfully passes the PDC examination, Pre-service Training. MAPP Training, In-service, etc., within the probationary period and as scheduled thereafter. The successful completion of the Field-Based Performance Assessment is an essential performance standard required for continued employment in the class of Case Manager.
Confidentiality: Adhere to all confidentiality rules.
Qualifications
Physical Requirements:
Valid Florida Driver's License and Insurance
Ability to travel locally, and out of the area, in the execution of professional duties, trainings and/or conferences.
Ability to operate a computer, sit for long periods of time, and develop coherent written correspondence and progress notes.
Ability to adapt to irregular hours, perform some light lifting, and be flexible to rotate on call, as needed.
Certified First Aid/CPR, and crisis intervention.
Education/Experience
Must have a minimum of one year of relevant experience and certified or become certified within one year.
Must possess a Bachelor's degree in a Human Services field. Degree in Social Work preferred.
Skills/Abilities:
Excellent written and verbal communication skills.
Familiarity with and ability to use Microsoft Office programs Word and Excel.
Ability to drive both locally and throughout the state in connection with the duties of this position.
To fully understand case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educational support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined that a caretaker lacks the needed level of responsibility to care for their children.
Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs.
Why work for LSF?
LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.
Amazing benefits package
including
:
Medical, Dental and Vision
Telehealth (24/7 online access to Doctors)
Employee Assistance Program (EAP)
Employer paid life insurance (1X salary)
13 paid holidays + 1 floating holiday
Generous PTO policy (starting at 16 working days a year)
Note: Head Start employees paid time off and holiday schedule may differ
403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
Tuition reimbursement
LSF is proud to be an equal opportunity employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Licensed Professional Counselor
Orlando, FL jobs
"
Licensed Professional Counselor (LPC)
Wage: Between $120-$131 an hour
Licensed Professional Counselor - Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It's all on one free-to-use platform, no commitment required.
About you
● You're a fully-licensed Professional Counselor at a Master's level or above with LPC, LPCC, LCPC, LCPCS, LPCC-S licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.
● You're ready to launch a private practice, or grow your existing business by taking insurance.
About Headway
Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who'd otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless - empowering you to accept insurance with ease, so you can do what you do best. So far, we've helped over 50,000 providers grow their practices, reaching countless people in need.
How Headway supports providers
- Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.
- Built-in compliance: Stay compliant from day one with audit support and ongoing resources.
- Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.
- Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.
- Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.
- Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.
- Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.
How Headway supports your clients
● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.
● Instant verification: Clients can easily check their insurance status and get the care they need without disruption.
Please note: At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license.
"
Licensed Professional Counselor
Tampa, FL jobs
"
Licensed Professional Counselor (LPC)
Wage: Between $120-$131 an hour
Licensed Professional Counselor - Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It's all on one free-to-use platform, no commitment required.
About you
● You're a fully-licensed Professional Counselor at a Master's level or above with LPC, LPCC, LCPC, LCPCS, LPCC-S licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.
● You're ready to launch a private practice, or grow your existing business by taking insurance.
About Headway
Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who'd otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless - empowering you to accept insurance with ease, so you can do what you do best. So far, we've helped over 50,000 providers grow their practices, reaching countless people in need.
How Headway supports providers
- Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.
- Built-in compliance: Stay compliant from day one with audit support and ongoing resources.
- Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.
- Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.
- Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.
- Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.
- Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.
How Headway supports your clients
● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.
● Instant verification: Clients can easily check their insurance status and get the care they need without disruption.
Please note: At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license.
"
Licensed Professional Counselor
Fort Lauderdale, FL jobs
"
Licensed Professional Counselor (LPC)
Wage: Between $120-$131 an hour
Licensed Professional Counselor - Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It's all on one free-to-use platform, no commitment required.
About you
● You're a fully-licensed Professional Counselor at a Master's level or above with LPC, LPCC, LCPC, LCPCS, LPCC-S licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.
● You're ready to launch a private practice, or grow your existing business by taking insurance.
About Headway
Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who'd otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless - empowering you to accept insurance with ease, so you can do what you do best. So far, we've helped over 50,000 providers grow their practices, reaching countless people in need.
How Headway supports providers
- Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.
- Built-in compliance: Stay compliant from day one with audit support and ongoing resources.
- Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.
- Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.
- Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.
- Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.
- Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.
How Headway supports your clients
● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.
● Instant verification: Clients can easily check their insurance status and get the care they need without disruption.
Please note: At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license.
"
Licensed Professional Counselor
Florida jobs
"
Licensed Professional Counselor (LPC)
Wage: Between $120-$131 an hour
Licensed Professional Counselor - Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It's all on one free-to-use platform, no commitment required.
About you
● You're a fully-licensed Professional Counselor at a Master's level or above with LPC, LPCC, LCPC, LCPCS, LPCC-S licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.
● You're ready to launch a private practice, or grow your existing business by taking insurance.
About Headway
Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who'd otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless - empowering you to accept insurance with ease, so you can do what you do best. So far, we've helped over 50,000 providers grow their practices, reaching countless people in need.
How Headway supports providers
- Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.
- Built-in compliance: Stay compliant from day one with audit support and ongoing resources.
- Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.
- Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.
- Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.
- Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.
- Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.
How Headway supports your clients
● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.
● Instant verification: Clients can easily check their insurance status and get the care they need without disruption.
Please note: At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license.
"
Licensed Professional Counselor
Saint Petersburg, FL jobs
"
Licensed Professional Counselor (LPC)
Wage: Between $120-$131 an hour
Licensed Professional Counselor - Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It's all on one free-to-use platform, no commitment required.
About you
● You're a fully-licensed Professional Counselor at a Master's level or above with LPC, LPCC, LCPC, LCPCS, LPCC-S licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.
● You're ready to launch a private practice, or grow your existing business by taking insurance.
About Headway
Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who'd otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless - empowering you to accept insurance with ease, so you can do what you do best. So far, we've helped over 50,000 providers grow their practices, reaching countless people in need.
How Headway supports providers
- Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.
- Built-in compliance: Stay compliant from day one with audit support and ongoing resources.
- Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.
- Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.
- Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.
- Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.
- Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.
How Headway supports your clients
● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.
● Instant verification: Clients can easily check their insurance status and get the care they need without disruption.
Please note: At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license.
"
Youth Care Specialist
Crestview, FL jobs
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.
LSF is seeking a talented Youth Care Specialist who wants to make an impact in the lives of others.
The schedule for this role is (3rd shift 11pm-7am)
Purpose & Impact:
This is a direct service delivery position. The Youth Care Specialist supervises youth ages 10-17, provides quality care, ensures a safe and secure environment and transports and accompanies residents with outside activities. As the Youth Care Specialist, you will be that role model and encourage each resident to pursue educational growth as well as everyday life skills.
Essential Functions:
Provide supportive environment for youth and offer supervision for resident youth during activities.
Knowledge of trauma-informed practices and offers safety, consistent care supervision, and overall support to residents.
Provide daily security and up-keep of facility.
Participate in the implementation and monitoring of client case plans.
Logs and tracks daily youth activity.
Assign and supervise chores.
Prepare meals as needed.
Screen clients, conduct initial intakes, and administer client satisfaction surveys when directed.
Complete required initial paperwork for clients.
Oversee shelter clients self-administering all medication.
Performs other duties as assigned.
Qualifications
Education:
High School Diploma or GED Equivalent
Experience:
Minimum of one (1) year experience working with youth and at-risk populations in an organized/structured setting preferred.
Physical Requirements:
Ability and flexibility to work extended hours and be flexible with scheduling.
Valid state driver's license and proof of auto insurance.
Skills/Abilities:
Dependability, discretion, and good judgement are essential.
Ability to establish effective relationships with clients, co-workers and the general public.
Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs.
Team player with co-workers and administrators
Why work for LSF?
LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.
Amazing benefits package
including
:
Medical, Dental and Vision
Telehealth (24/7 online access to Doctors)
Employee Assistance Program (EAP)
Employer paid life insurance (1X salary)
13 paid holidays + 1 floating holiday
Generous PTO policy (starting at 16 working days a year)
Note: Head Start employees paid time off and holiday schedule may differ
403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
Tuition reimbursement
LSF is proud to be an equal opportunity employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Licensed Professional Counselor
Detroit, MI jobs
"
Licensed Professional Counselor (LPC)
Wage: Between $120-$131 an hour
Licensed Professional Counselor - Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It's all on one free-to-use platform, no commitment required.
About you
● You're a fully-licensed Professional Counselor at a Master's level or above with LPC, LPCC, LCPC, LCPCS, LPCC-S licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.
● You're ready to launch a private practice, or grow your existing business by taking insurance.
About Headway
Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who'd otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless - empowering you to accept insurance with ease, so you can do what you do best. So far, we've helped over 50,000 providers grow their practices, reaching countless people in need.
How Headway supports providers
- Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.
- Built-in compliance: Stay compliant from day one with audit support and ongoing resources.
- Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.
- Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.
- Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.
- Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.
- Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.
How Headway supports your clients
● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.
● Instant verification: Clients can easily check their insurance status and get the care they need without disruption.
Please note: At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license.
"
Licensed Social Worker/Counselor Outpatient- onsite
Mesa, AZ jobs
Licensed Social Worker / Outpatient Counselor
Must have AZ license-
see list of licenses below
Reputable behavioral health facility is seeking passionate and dedicated Licensed Social Workers and to join their team, Reputable provider of behavioral health and substance use programs in the state, the
Organization is rapidly growing, an all-inclusive, and non-judgmental organization that provides comprehensive, integrated care for individuals dealing with crisis, mental illness, opioid use disorder, and homelessness. We adhere to a "no wrong door" treatment philosophy, ensuring all patients receive top-tier, integrated care regardless of their ability to pay. With 26 state-of-the-art facilities across Arizona, we offer inpatient, outpatient, residential, and crisis services.
Job summary
The Licensed Social Worker / Counselor will provide direct patient care, including individual, group, and family therapy, to a diverse population of patients with mental illness and substance use challenges. This role requires a hands-on approach, strong therapeutic skills, and the ability to work effectively in a fast-paced environment. The ideal candidate will be a compassionate, flexible, and patient-focused professional with a genuine passion for helping vulnerable individuals.
Key responsibilities
Conduct individual, group, and family therapy sessions in either an inpatient or outpatient setting.
Perform comprehensive patient assessments and intake evaluations.
Develop, implement, and monitor treatment plans to ensure patients are progressing toward their goals.
Manage crisis situations with patience and understanding, providing appropriate interventions and de-escalation.
Complete timely and detailed clinical documentation, including patient notes and reports.
Collaborate with an integrated care team, including primary care providers and pharmacy staff, to provide holistic treatment.
Required qualifications
Active and valid license from the Arizona Board of Behavioral Health Examiners (AZBBHE) as a:
Licensed Master Social Worker (LMSW)
Licensed Clinical Social Worker (LCSW)
Licensed Associate Counselor (LAC)
Licensed Professional Counselor (LPC)
Licensed Associate Marriage and Family Therapist (LAMFT)
Licensed Marriage and Family Therapist (LMFT)
Possess the required license
in hand
; applicants with a pending license will not be considered.
At least 2 years of professional experience, with a preference for inpatient, outpatient, residential, or crisis-related experience.
Must be comfortable and eager to work with a diverse patient population, including those with high acuity levels and substance abuse issues.
Excellent interpersonal and communication skills.
A non-judgmental and inclusive attitude toward all individuals, including LGBTQ+ community members.
Ability to work in a hands-on, fast-paced setting.
Salary and benefits
Annual salary: Starts at $53,000 for candidates with no experience and increases based on license, experience, and education. Pay may increase up to $82,000 depending on years of experience. 15k sign on.
Time off: Enjoy 5 weeks of paid time off (PTO) annually, starting immediately.
Retirement: A 401(k) plan with an employer match is available, with 100% immediate vesting upon enrollment.
Insurance: Medical, dental, vision, disability, and life insurance plans are offered, with CBI paying 25% of the costs.
Growth opportunities: As a rapidly growing organization, CBI prioritizes promoting from within. Excellent opportunities for career advancement, including management and director positions, are available for dedicated employees.
Licensed Professional Counselor
North Carolina jobs
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Licensed Professional Counselor (LPC)
Wage: Between $120-$131 an hour
Licensed Professional Counselor - Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It's all on one free-to-use platform, no commitment required.
About you
● You're a fully-licensed Professional Counselor at a Master's level or above with LPC, LPCC, LCPC, LCPCS, LPCC-S licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.
● You're ready to launch a private practice, or grow your existing business by taking insurance.
About Headway
Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who'd otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless - empowering you to accept insurance with ease, so you can do what you do best. So far, we've helped over 50,000 providers grow their practices, reaching countless people in need.
How Headway supports providers
- Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.
- Built-in compliance: Stay compliant from day one with audit support and ongoing resources.
- Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.
- Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.
- Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.
- Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.
- Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.
How Headway supports your clients
● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.
● Instant verification: Clients can easily check their insurance status and get the care they need without disruption.
Please note: At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license.
"
Licensed Marriage and Family Therapist
Newark, NJ jobs
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Licensed Marriage and Family Therapist (LMFT)
Wage: Between $90-$127 an hour
Licensed Marriage and Family Therapist - Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It's all on one free-to-use platform, no commitment required.
About you
● You're a fully-licensed Marriage and Family therapist at a Master's level or above with LMFT, LMFTS, or LCMFT licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.
● You're ready to launch a private practice, or grow your existing business by taking insurance.
About Headway
Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who'd otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless - empowering you to accept insurance with ease, so you can do what you do best. So far, we've helped over 50,000 providers grow their practices, reaching countless people in need.
How Headway supports providers
- Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.
- Built-in compliance: Stay compliant from day one with audit support and ongoing resources.
- Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.
- Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.
- Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.
- Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.
- Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.
How Headway supports your clients
● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.
● Instant verification: Clients can easily check their insurance status and get the care they need without disruption.
Please note: At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license.
"
Licensed Marriage and Family Therapist
Scottsdale, AZ jobs
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Licensed Marriage and Family Therapist (LMFT)
Wage: Between $90-$127 an hour
Licensed Marriage and Family Therapist - Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It's all on one free-to-use platform, no commitment required.
About you
● You're a fully-licensed Marriage and Family therapist at a Master's level or above with LMFT, LMFTS, or LCMFT licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.
● You're ready to launch a private practice, or grow your existing business by taking insurance.
About Headway
Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who'd otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless - empowering you to accept insurance with ease, so you can do what you do best. So far, we've helped over 50,000 providers grow their practices, reaching countless people in need.
How Headway supports providers
- Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.
- Built-in compliance: Stay compliant from day one with audit support and ongoing resources.
- Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.
- Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.
- Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.
- Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.
- Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.
How Headway supports your clients
● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.
● Instant verification: Clients can easily check their insurance status and get the care they need without disruption.
Please note: At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license.
"
Licensed Marriage and Family Therapist
Ann Arbor, MI jobs
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Licensed Marriage and Family Therapist (LMFT)
Wage: Between $90-$127 an hour
Licensed Marriage and Family Therapist - Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It's all on one free-to-use platform, no commitment required.
About you
● You're a fully-licensed Marriage and Family therapist at a Master's level or above with LMFT, LMFTS, or LCMFT licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.
● You're ready to launch a private practice, or grow your existing business by taking insurance.
About Headway
Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who'd otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless - empowering you to accept insurance with ease, so you can do what you do best. So far, we've helped over 50,000 providers grow their practices, reaching countless people in need.
How Headway supports providers
- Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.
- Built-in compliance: Stay compliant from day one with audit support and ongoing resources.
- Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.
- Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.
- Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.
- Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.
- Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.
How Headway supports your clients
● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.
● Instant verification: Clients can easily check their insurance status and get the care they need without disruption.
Please note: At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license.
"
Licensed Marriage and Family Therapist
Raleigh, NC jobs
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Licensed Marriage and Family Therapist (LMFT)
Wage: Between $90-$127 an hour
Licensed Marriage and Family Therapist - Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It's all on one free-to-use platform, no commitment required.
About you
● You're a fully-licensed Marriage and Family therapist at a Master's level or above with LMFT, LMFTS, or LCMFT licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.
● You're ready to launch a private practice, or grow your existing business by taking insurance.
About Headway
Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who'd otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless - empowering you to accept insurance with ease, so you can do what you do best. So far, we've helped over 50,000 providers grow their practices, reaching countless people in need.
How Headway supports providers
- Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.
- Built-in compliance: Stay compliant from day one with audit support and ongoing resources.
- Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.
- Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.
- Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.
- Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.
- Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.
How Headway supports your clients
● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.
● Instant verification: Clients can easily check their insurance status and get the care they need without disruption.
Please note: At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license.
"
Licensed Marriage and Family Therapist
Hialeah, FL jobs
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Licensed Marriage and Family Therapist (LMFT)
Wage: Between $90-$127 an hour
Licensed Marriage and Family Therapist - Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It's all on one free-to-use platform, no commitment required.
About you
● You're a fully-licensed Marriage and Family therapist at a Master's level or above with LMFT, LMFTS, or LCMFT licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.
● You're ready to launch a private practice, or grow your existing business by taking insurance.
About Headway
Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who'd otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless - empowering you to accept insurance with ease, so you can do what you do best. So far, we've helped over 50,000 providers grow their practices, reaching countless people in need.
How Headway supports providers
- Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.
- Built-in compliance: Stay compliant from day one with audit support and ongoing resources.
- Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.
- Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.
- Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.
- Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.
- Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.
How Headway supports your clients
● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.
● Instant verification: Clients can easily check their insurance status and get the care they need without disruption.
Please note: At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license.
"
Licensed Marriage and Family Therapist
Orlando, FL jobs
"
""
Licensed Marriage and Family Therapist (LMFT)
Wage: Between $90-$127 an hour
Licensed Marriage and Family Therapist - Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It's all on one free-to-use platform, no commitment required.
About you
● You're a fully-licensed Marriage and Family therapist at a Master's level or above with LMFT, LMFTS, or LCMFT licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.
● You're ready to launch a private practice, or grow your existing business by taking insurance.
About Headway
Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who'd otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless - empowering you to accept insurance with ease, so you can do what you do best. So far, we've helped over 50,000 providers grow their practices, reaching countless people in need.
How Headway supports providers
- Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.
- Built-in compliance: Stay compliant from day one with audit support and ongoing resources.
- Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.
- Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.
- Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.
- Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.
- Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.
How Headway supports your clients
● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.
● Instant verification: Clients can easily check their insurance status and get the care they need without disruption.
Please note: At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license.
"
Child Welfare Coordinator
Bradenton, FL jobs
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.
LSF Manatee County CMO is looking for a talented Child Welfare Case Manager who wants to make an impact in the lives of children and families.
Candidates residing in the State of Florida are preferred.
Training locations will be in Tampa, Pinellas, or Fort Myers with paid mileage for both locations.
Purpose & Impact:
The purpose of the Child Welfare Case Manager, in partnership with various individuals and groups within the child welfare system and community, is to ensure and promote the social, physical, psychological and emotional well-being and safety of the children and families they serve.
The Case Manager maintains case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, mental health services, health and dentistry, developmental services, educational support, permanency and safety.
The Case Manager manages cases toward goals recorded in case plans while adhering to Florida Statutes, Administrative Code, written policies and orders of the Dependency Court. The Case Manager reports to the Case Management Supervisor.
Essential Functions:
Accept all cases assigned by unit supervisor and meet with children in their primary residence within 2 working days of ITR staffing and with identified parents in sufficient time to complete a Family Assessment within 15 working days of ITR staffing.
Negotiate and develop a case plan based on identified strengths and needs of the family, the circumstances bringing the family into care, recommendations provided by the Comprehensive Behavioral Health Assessment and other relevant data. This plan is to be created in collaboration with the parents, Guardian Ad Litem, foster parents and other pertinent parties with the goal of reunification or other permanency for the child.
Visits the child in their primary residence according to required frequency, but no less than once every 25 days. At least one visit each quarter is to be unannounced.
Accurately document all case activities in the Florida Safe Families Network database within 48 hours. Maintain the physical case file in chronological order, by subject, in accordance with the standardized case file format.
Submit service requests to the lead agency Utilization Management Department, and provide clients with timely referrals to services. Develop and maintain knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources. Maintain regular contact with service providers and document service progress in FSFN.
Complete and submit court documentation within in required time frames. Prepare for, attend, and participate in all court activities as necessary.
Arrange for, attend, and participate in individual case staffings as necessary. Complete all required staffing and application packets.
Conduct initial and/or ongoing child safety assessments as required. Prepare initial and on-going safety plans as necessary.
Arrange for emergency placement, emergency medical treatment, and emergency services for children at risk.
Conduct diligent searches for parents and family members when deemed necessary and thoroughly document that the effort has been made to find the parents and family members.
Conduct home studies as required for prospective placements. Provide relevant medical, psychological, behavioral and educational background information about the child or children to prospective care-givers as needed. Plan and facilitate parental and sibling visits as needed and appropriate.
Transport children as needed.
Ensure that all Independent Living functions are completed as required
Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by the supervisor.
Function as agency on-call Case Manager as scheduled.
Organize, prioritize and complete all work assignments by the established deadlines.
All duties are performed in accordance with the following standards:
Courtesy: Treat clients, the public and staff with courtesy, respect and dignity and presents a positive public image.
Communication Skills: Keep supervisor fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrate effective oral and written communication skills in daily work.
Team Work: Support the unit, department and/or organization and work with others in an effort to accomplish the goals of the unit, department and/or organization.
Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area.
Training: Attend and successfully complete all mandated training courses such as the PDC Assessment and successfully passes the PDC examination, Pre-service Training. MAPP Training, In-service, etc., within the probationary period and as scheduled thereafter. The successful completion of the Field-Based Performance Assessment is an essential performance standard required for continued employment in the class of Case Manager.
Confidentiality: Adhere to all confidentiality rules.
On-Call: Perform on-call responsibilities as assigned. Carry an active cell-phone at all times during regularly scheduled work hours and during on call hours. Immediately respond to all calls.
Other Functions:
Perform other related duties and special assignments as required.
Physical Requirements:
Must have a high level of energy, be adaptable to irregular hours, be flexible to rotate on-call as needed, be able to travel as needed.
Valid driver's license and appropriate auto liability insurance required.
Requires extensive driving and unexpected travel.
Requires extended hours, works nights and weekends.
Education:
Must possess a Bachelor's degree in a Human Services field. Degree in Social Work preferred.
Experience:
Must have a minimum of one year of relevant experience and certified or certified within one year.
Skills:
Excellent written and verbal communication skills.
Familiarity with and ability to use Microsoft Office programs Word and Excel.
Ability to type 45 words per minute.
Ability to drive both locally and throughout the state in connection with the duties of this position.
To fully understand case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educational support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined that a caretaker lacks the needed level of responsibility to care for their children.
Other:
Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs.
Principal Accountabilities:
Reports directly to and follows directives of Case Management Supervisor.
Works cooperatively with Program Directors, with other Case Managers, with placement staff, with Protective Investigators, with Child Welfare Legal staff and with agency support staff.
Effectively manages time to ensure that all home visits are completed as required, all documentation is entered into FSFN within 48 hours, court documentation is prepared according to specified time frames and court appearances are attended as necessary.
Follows Florida Statutes, Administrative Code, written policies and orders of the Dependency Court in managing cases toward goals recorded in case plans.
Why work for LSF?
LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.
Amazing benefits package
including
:
Medical, Dental and Vision
Telehealth (24/7 online access to Doctors)
Employee Assistance Program (EAP)
Employer paid life insurance (1X salary)
13 paid holidays + 1 floating holiday
Generous PTO policy (starting at 16 working days a year)
Note: Head Start employees paid time off and holiday schedule may differ
403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
Tuition reimbursement
LSF is proud to be an equal opportunity employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Preschool Behavior Support Specialist (39628)
West Palm Beach, FL jobs
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.
LSF is looking for a talented Behavior Support Specialist who wants to make an impact in the lives of others.
The schedule for this role is Monday through Friday 8:00am to 5:00pm!
Purpose & Impact:
The purpose of the Behavior Support Specialist is to perform professional work in behavior management of pre-school children, training and coaching for staff and parents, case management including referral for psycho-educational and mental health services. Responsible for developing, modeling interventions, and monitoring the child's progress and linking parents/families to mental health and/or psycho-educational services. Successful experience working with pre-school age children with behavioral concerns. The work involves linking parents/families to community services, providing support, making referrals and following up on referrals, designing and implementing classroom behavior support plans, providing mental health and behavioral management education to parents and staff, planning and consulting with the contracted mental health professionals. This work is performed under the supervision of the Licensed Mental Health Counselor and is reviewed through conferences, reports and evaluations of program effectiveness. Participates in the HS/EHS Quality Assurance efforts.
Essential Functions:
Provides parents support to access necessary resources and conducts in-home follow-up, monitoring and training to assure consistency between parents and teachers as needed Teaches effective parenting skills.
Participates in the multi-disciplinary case management team meetings, individual and staff conferences, health services advisory meetings, team meetings and other appropriate meetings, as necessary.
Performs case management services when appropriate through referrals to mental health service providers, psycho-educational services and other appropriate community agencies and resources.
Assists the teacher with understanding and implementing the Behavior Support Plan.
Conducts appropriate individual observations and assessments of enrolled children as necessary.
Conducts classroom level observations at least twice per year (Fall and Spring). Analyze observation data to monitor improvement in social-emotional learning and behavior management, and plan effective respond to improve child and family outcomes.
Provides coaching support to teachers in implementing the Trust-Based Relational Intervention Model (TBRI) with fidelity.
Performs crisis intervention activities when necessary.
Reviews and supports Behavior Support Plans written for children with behavior concerns by the Mental Health Counselor or contracted Mental Health Provider.
Assist Licensed Mental Health Counselor with behavior management training and on-site technical assistance to the centers.
Assists with processing internal referrals to Licensed Mental Health Counselor and /or contracted Mental Health Provider.
Assists with monitoring services facilitated by the Mental Health Counselor and/or contracted Mental Health Provider.
Attends all workshops and meetings as deemed necessary by immediate supervisor and the Executive Director
Attends all required staff and parent meetings and activities.
Maintains strict confidentiality with respect to children, families and staff in accordance with established policies and procedures.
Performs other related duties as assigned.
Qualifications
Health and Safety:
LSF is committed to providing a safe work environment while also focusing on staff wellness. An essential part of all employees' job is the development of safe working practices and adherence to safety rules, including:
Following safety warnings and directions at all times.
Using personal safety devices or PPE when required.
Reporting any unsafe conditions to their supervisor.
Following process for reporting suspected child abuse and neglect.
Ensure active supervision of assigned children.
Following procedures when pulling out children for behavior intervention services or therapy.
Reporting unsupervised children, after ensuring child's safety.
Physical Requirements: Must be able to lift at least 45 lbs. Reasonable accommodation may be made for otherwise qualified persons with disabilities.
Education: Bachelor's degree in educational psychology, mental health counseling, special education, social work, or other related human services degree. Master's degree preferred.
Must be willing to complete Trust-Based Relational Intervention (TBRI) Practitioner and Play Therapy certification training within two years of hire. Cost of these training will be covered by the agency with understanding that employee must remain in the position at least two years after completion of training.
Experience: Minimum of one year of experience in mental health services for children; or working with pre-school age children with mental or behavioral disabilities; or experience implementing Behavior Support Plans for pre-school children; or any equivalent combination of related training and experience. Bilingual preferred: English/Spanish or English and other languages present in the local area.
Also required: Certification in First Aid and CPR within six months of the date assigned to this position; and successful completion of a Level II background screening, local criminal record check and drug screening prior to hiring.
Knowledge, Skills and Abilities:
Knowledge of behavior management techniques for the classroom.
Knowledge of child developmental stages.
Ability to establish and maintain effective working relationships.
with diverse parents, staff and community residents.
Ability to express ideas clearly, both orally and in writing.
Knowledge of mental health and psycho-educational services.
Understanding of low-income families, cultural differences and group dynamics.
Ability to establish and maintain effective working relationships with parents, staff, mental health providers and community agencies.
Exceptional organization skills and attention to detail are required and the candidate must be able to meet designated deadlines.
Why work for LSF?
LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.
Amazing benefits package
including
:
Medical, Dental and Vision
Telehealth (24/7 online access to Doctors)
Employee Assistance Program (EAP)
Employer paid life insurance (1X salary)
13 paid holidays + 1 floating holiday
Generous PTO policy (starting at 16 working days a year)
Note: Head Start employees paid time off and holiday schedule may differ
403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
Tuition reimbursement
LSF is proud to be an equal opportunity employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.