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Performance analyst skills for your resume and career

15 performance analyst skills for your resume and career
1. Data Analysis
- Performed claims data analysis as requested to identify payment accuracy, savings opportunities or audit recommendations.
- Redesigned job video database system in order to allow for streamlined data analysis.
2. PowerPoint
- Created PowerPoint presentations detailing certain metrics with bonus implications as stated in the operating agreement for Senior Management.
- Designed customer-facing performance and attribution reports and marketing pieces using PowerPoint and Excel
3. Visualization
- Assisted in the training of student research, data collection, and visualization methods of photometric and occupant impact lighting data.
- Developed SystemVis Visualization Tool Training Docs; and, conducted training for GMT.
4. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Served as Quality Manager for customer satisfaction and customer service operations at onshore and offshore vendors.
- Provide end-to-end performance management and customer service/support for the ERP and MRM distributed environments.
5. Process Improvement
- Work collaboratively with internal and external stakeholders to identify policy challenges and develop recommendations for process improvements and systemic change.
- Implement technology initiatives in support of production performance analysis to quantify adverse trends and anomalies for operational process improvements.
6. Data Collection
Data collection means to analyze and collect all the necessary information. It helps in carrying out research and in storing important and necessary information. The most important goal of data collection is to gather the information that is rich and accurate for statistical analysis.
- Facilitated annual leadership workshops on goal/ objective setting and developed the process for data collection and reporting.
- Mentor less experienced engineers in data collection and analysis techniques and the performance tuning disciplines.
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- Demonstrated strong analytical skills on Supply Chain purchasing procedures and contract management and compliance.
- Demonstrated strong analytical and business problem solving skills; able to understand complex business system functionality and develop strategies.
8. KPIs
- Defined the KPIs to represent maximum capacity of functionality/operation delivered w.r.t the HW tested.
- Consolidated CITC KPIs in a single document format based on the data collected from multiple sources and departments.
9. Performance Metrics
- Innovated new performance metrics and developed a Performance Management Program which was successfully implemented at all levels of the Reservations Division.
- Participated in ongoing development of command level policy with regard to emerging resource usage and performance metrics requirements.
10. Performance Analysis
Performance analysis is a discipline that involves methodical observations to boost performance and enhance decision making, largely delivered through objective statistical and data analysis.
- Conducted performance analysis of Exxon Mobil's term-chartered vessels against charter party requirements to determine vessel's level of performance.
- Prepared investment performance analysis reports for institutional clients and family offices and consulted with investment managers to resolve performance discrepancies.
11. Performance Measurement
- Consulted upper management on the feasibility of outsourcing performance measurement leading to the development of a $2 million performance measurement system
- Implement portfolio management and investment tracking methodologies including asset allocation, portfolio construction, hedging strategies and performance measurements.
12. SAS
SAS stands for Statistical Analysis System which is a Statistical Software designed by SAS institute. This software enables users to perform advanced analytics and queries related to data analytics and predictive analysis. It can retrieve data from different sources and perform statistical analysis on it.
- Maintained department SAS performance programs to reflect configuration changes.
- Developed the Default and Prepayment CLOGLOG Model with spline in SAS to predict mortgage survival rates.
13. Lean Six Sigma
- Lean Six Sigma projects improving the process and performance of receiving and warehouse time-in to time delivered.
- Completed coursework in Lean Six Sigma for Yellow Belt certification.
14. Sigma
In Greek alphabets, sigma is the 18th letter that means "to sum up". In statistics, the lower case symbol of sigma is the unit of measurement for standard deviation which is used to assess the variability in a given set of data. While the upper case symbol is for summation notation means to add up all the given numbers in the data set.
- Perform statistical Analysis on oil field operations to identify areas of opportunity for improvements using the Lean Sigma process.
- Identify and drive continuous improvement initiatives using Six Sigma tools which generated in excess of $2 million improved NIBT annually.
15. Performance Reports
- Created and validated all performance reports including client communications, AIMR/GIPS compliance composite reports, marketing material and consultant web-portal postings.
- Reduced demand on Finance organization by eliminating 40% of internal reports after aligning internal performance reports for various groups.
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What skills help Performance Analysts find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What skills stand out on performance analyst resumes?
Hanna Kim Ph.D.
Associate Professor, Chair, Adelphi University
I say "try to" as the reality is that having faculty in all 4 subfields is not possible for many reasons. (The 4 subfields are cultural anthropology, archeology, biological anthropology (sometimes physical anthropology), and anthropological linguistics. These subfields are mirrored in graduate school where students going for PhDs will be focused on 1 subfield.)
For undergraduates with an anthropology degree seeking employment, I can speak only from the faculty side, not the employer side. My students report these factors as relevant to their being hired (and accepted into competitive schools in museum studies, social work, law school, etc.:
Analytical skills; clear writing; ability to synthesize large amounts of reading and data into well-supported arguments and interpretations; open-mindedness toward different identities and ways of being.
A hugely important skill that anthropology graduates have is the ability to be presented with a complex situation or problem, and to be able to chart a plan on how to approach the problem, gather data and other necessary information to solve the problem, and then to come up with a solution or possible strategies. Too often, particularly in situations involving human behavior, what is needed is a stronger grasp of social and cultural factors that could impede the desired outcome. Students of anthropology know that ways of doing things, and even seeing and thinking, are profoundly influenced by categories of thought that are culturally situated. This means that problem solving has to consider a network of variables that have an impact on behavior. Anthropology students, I would argue, would embrace this complexity rather than be hesitant to acknowledge it in favor of a more expedient and, in the long run, less successful solution.
What soft skills should all performance analysts possess?
Hanna Kim Ph.D.
Associate Professor, Chair, Adelphi University
What hard/technical skills are most important for performance analysts?
Hanna Kim Ph.D.
Associate Professor, Chair, Adelphi University
What performance analyst skills would you recommend for someone trying to advance their career?
Students should volunteer with small/local businesses or create their brand (start a blog or become a niche social media influencer) to practice and build on their experience. Once the student/graduate does that, they should keep a weekly log with analytics to help them understand how to improve moving forward. This will be beneficial when applying for a communication/public relations job during an interview. The degree gets the student/graduate the talk, but the experience lands them the job.
What type of skills will young performance analysts need?
Professor of Linguistics and Cognitive Science; Coordinator of Cognitive Science, Pomona College
List of performance analyst skills to add to your resume

The most important skills for a performance analyst resume and required skills for a performance analyst to have include:
- Data Analysis
- PowerPoint
- Visualization
- Customer Service
- Process Improvement
- Data Collection
- Strong Analytical
- KPIs
- Performance Metrics
- Performance Analysis
- Performance Measurement
- SAS
- Lean Six Sigma
- Sigma
- Performance Reports
- SQL Server
- Performance Data
- Digital Marketing
- Investment Performance
- Statistical Analysis
- Client Facing
- Java
- Linux
- Calculation
- VBA
- Performance Issues
- Technical Support
- Windows
- Portfolio Performance
- SharePoint
- External Clients
- Gips
- Bloomberg
- Unix
- Performance Standards
- DB2
- QA
- Test Scenarios
- Test Results
- Multi-Asset
- Performance Test
- Test Cases
- Test Scripts
- Attribution Analysis
- Level Analysis
- Load Test
- Trend Analysis
Updated January 8, 2025