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Performance analyst skills for your resume and career

Updated January 8, 2025
6 min read
Quoted experts
Hanna Kim Ph.D.,
Hanna Kim Ph.D.
Performance analyst example skills
Below we've compiled a list of the most critical performance analyst skills. We ranked the top skills for performance analysts based on the percentage of resumes they appeared on. For example, 8.7% of performance analyst resumes contained data analysis as a skill. Continue reading to find out what skills a performance analyst needs to be successful in the workplace.

15 performance analyst skills for your resume and career

1. Data Analysis

Here's how performance analysts use data analysis:
  • Performed claims data analysis as requested to identify payment accuracy, savings opportunities or audit recommendations.
  • Redesigned job video database system in order to allow for streamlined data analysis.

2. PowerPoint

Here's how performance analysts use powerpoint:
  • Created PowerPoint presentations detailing certain metrics with bonus implications as stated in the operating agreement for Senior Management.
  • Designed customer-facing performance and attribution reports and marketing pieces using PowerPoint and Excel

3. Visualization

Here's how performance analysts use visualization:
  • Assisted in the training of student research, data collection, and visualization methods of photometric and occupant impact lighting data.
  • Developed SystemVis Visualization Tool Training Docs; and, conducted training for GMT.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how performance analysts use customer service:
  • Served as Quality Manager for customer satisfaction and customer service operations at onshore and offshore vendors.
  • Provide end-to-end performance management and customer service/support for the ERP and MRM distributed environments.

5. Process Improvement

Here's how performance analysts use process improvement:
  • Work collaboratively with internal and external stakeholders to identify policy challenges and develop recommendations for process improvements and systemic change.
  • Implement technology initiatives in support of production performance analysis to quantify adverse trends and anomalies for operational process improvements.

6. Data Collection

Data collection means to analyze and collect all the necessary information. It helps in carrying out research and in storing important and necessary information. The most important goal of data collection is to gather the information that is rich and accurate for statistical analysis.

Here's how performance analysts use data collection:
  • Facilitated annual leadership workshops on goal/ objective setting and developed the process for data collection and reporting.
  • Mentor less experienced engineers in data collection and analysis techniques and the performance tuning disciplines.

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7. Strong Analytical

Here's how performance analysts use strong analytical:
  • Demonstrated strong analytical skills on Supply Chain purchasing procedures and contract management and compliance.
  • Demonstrated strong analytical and business problem solving skills; able to understand complex business system functionality and develop strategies.

8. KPIs

Here's how performance analysts use kpis:
  • Defined the KPIs to represent maximum capacity of functionality/operation delivered w.r.t the HW tested.
  • Consolidated CITC KPIs in a single document format based on the data collected from multiple sources and departments.

9. Performance Metrics

Here's how performance analysts use performance metrics:
  • Innovated new performance metrics and developed a Performance Management Program which was successfully implemented at all levels of the Reservations Division.
  • Participated in ongoing development of command level policy with regard to emerging resource usage and performance metrics requirements.

10. Performance Analysis

Performance analysis is a discipline that involves methodical observations to boost performance and enhance decision making, largely delivered through objective statistical and data analysis.

Here's how performance analysts use performance analysis:
  • Conducted performance analysis of Exxon Mobil's term-chartered vessels against charter party requirements to determine vessel's level of performance.
  • Prepared investment performance analysis reports for institutional clients and family offices and consulted with investment managers to resolve performance discrepancies.

11. Performance Measurement

Here's how performance analysts use performance measurement:
  • Consulted upper management on the feasibility of outsourcing performance measurement leading to the development of a $2 million performance measurement system
  • Implement portfolio management and investment tracking methodologies including asset allocation, portfolio construction, hedging strategies and performance measurements.

12. SAS

SAS stands for Statistical Analysis System which is a Statistical Software designed by SAS institute. This software enables users to perform advanced analytics and queries related to data analytics and predictive analysis. It can retrieve data from different sources and perform statistical analysis on it.

Here's how performance analysts use sas:
  • Maintained department SAS performance programs to reflect configuration changes.
  • Developed the Default and Prepayment CLOGLOG Model with spline in SAS to predict mortgage survival rates.

13. Lean Six Sigma

Here's how performance analysts use lean six sigma:
  • Lean Six Sigma projects improving the process and performance of receiving and warehouse time-in to time delivered.
  • Completed coursework in Lean Six Sigma for Yellow Belt certification.

14. Sigma

In Greek alphabets, sigma is the 18th letter that means "to sum up". In statistics, the lower case symbol of sigma is the unit of measurement for standard deviation which is used to assess the variability in a given set of data. While the upper case symbol is for summation notation means to add up all the given numbers in the data set.

Here's how performance analysts use sigma:
  • Perform statistical Analysis on oil field operations to identify areas of opportunity for improvements using the Lean Sigma process.
  • Identify and drive continuous improvement initiatives using Six Sigma tools which generated in excess of $2 million improved NIBT annually.

15. Performance Reports

Here's how performance analysts use performance reports:
  • Created and validated all performance reports including client communications, AIMR/GIPS compliance composite reports, marketing material and consultant web-portal postings.
  • Reduced demand on Finance organization by eliminating 40% of internal reports after aligning internal performance reports for various groups.
top-skills

What skills help Performance Analysts find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on performance analyst resumes?

Hanna Kim Ph.D.

Associate Professor, Chair, Adelphi University

Considering the undergraduate anthropology curriculum, many colleges and universities try to cover at least 2-3 of the 4 major subfields of Anthropology in their curriculum.
I say "try to" as the reality is that having faculty in all 4 subfields is not possible for many reasons. (The 4 subfields are cultural anthropology, archeology, biological anthropology (sometimes physical anthropology), and anthropological linguistics. These subfields are mirrored in graduate school where students going for PhDs will be focused on 1 subfield.)

For undergraduates with an anthropology degree seeking employment, I can speak only from the faculty side, not the employer side. My students report these factors as relevant to their being hired (and accepted into competitive schools in museum studies, social work, law school, etc.:
Analytical skills; clear writing; ability to synthesize large amounts of reading and data into well-supported arguments and interpretations; open-mindedness toward different identities and ways of being.

A hugely important skill that anthropology graduates have is the ability to be presented with a complex situation or problem, and to be able to chart a plan on how to approach the problem, gather data and other necessary information to solve the problem, and then to come up with a solution or possible strategies. Too often, particularly in situations involving human behavior, what is needed is a stronger grasp of social and cultural factors that could impede the desired outcome. Students of anthropology know that ways of doing things, and even seeing and thinking, are profoundly influenced by categories of thought that are culturally situated. This means that problem solving has to consider a network of variables that have an impact on behavior. Anthropology students, I would argue, would embrace this complexity rather than be hesitant to acknowledge it in favor of a more expedient and, in the long run, less successful solution.

What soft skills should all performance analysts possess?

Hanna Kim Ph.D.

Associate Professor, Chair, Adelphi University

Important soft skills: strong emotional intelligence: Anthropology students with fieldwork experience, for example, from study abroad, field school, or a course/semester capstone or thesis project, know the challenges of conducting a project or being part of a team with a project goal. Being attuned towards one's interlocutors or colleagues, that is, being aware of and acting appropriately, whether to obtain rich fieldwork data or facilitate teamwork, are valuable skills. Successful fieldwork, even of short duration, tests one's skills of interaction in unfamiliar situations; of reading a situation that may be uncomfortable and strange to one's experience; of navigating power dynamics, and learning while doing when one does not have all the skills needed. The anthropology student who has emerged from the other side of fieldwork has acquired these abilities. I would say that anthropological fieldwork demands strong baseline soft skills in emotional intelligence, or what I might call a heightened awareness that how people react, behave, and perform rests on many factors. One learns from anthropology by paying attention to these factors (by discerning them through observation and not via assumptions) and understanding them in context rather than jumping to conclusions.

What hard/technical skills are most important for performance analysts?

Hanna Kim Ph.D.

Associate Professor, Chair, Adelphi University

Hard skills: being more than monolingual! In a globally connected marketplace where young people worldwide are learning and mastering the English language, their multilingualism makes them attractive hires for multinational or international companies. Anthropology students know the non-negotiable importance of knowing a fieldwork language to understand peoples and their cultures. The same would hold for the workplace: knowing one or more languages affords an employee not just possibilities for work assignments: such an employee, i.e., an anthropology graduate who values the connection of language and culture, is ideally suited to work on projects that demand sensitivity to cultural, social, historical, and political nuances. This includes those who work in international humanitarian groups as well as those who work in global finance.

What performance analyst skills would you recommend for someone trying to advance their career?

A.J. ArreguinA.J. Arreguin LinkedIn profile

Professor, Our Lady of the Lake University

The best thing for a student/graduate to do, if they're taking a gap year, would be to continue to enhance their skills in social media, marketing, and public relation writing by implementing practices to show progression in communicative methods when marketing a product/service/event or get a positive response/feedback to a well-organized campaign.

Students should volunteer with small/local businesses or create their brand (start a blog or become a niche social media influencer) to practice and build on their experience. Once the student/graduate does that, they should keep a weekly log with analytics to help them understand how to improve moving forward. This will be beneficial when applying for a communication/public relations job during an interview. The degree gets the student/graduate the talk, but the experience lands them the job.

What type of skills will young performance analysts need?

Lise Abrams Ph.D.Lise Abrams Ph.D. LinkedIn profile

Professor of Linguistics and Cognitive Science; Coordinator of Cognitive Science, Pomona College

Given the ever-increasing diversity of the workforce, graduates will need to work effectively with heterogeneous groups of people and be able to conceptualize problems from multiple perspectives. Solving today's and future problems requires critical thinking and analysis skills, and graduates will also need to do their part in promoting the accurate dissemination of knowledge. Majors like experimental psychology and cognitive science give their graduates the tools to better understand human behavior through a scientific lens.

List of performance analyst skills to add to your resume

Performance analyst skills

The most important skills for a performance analyst resume and required skills for a performance analyst to have include:

  • Data Analysis
  • PowerPoint
  • Visualization
  • Customer Service
  • Process Improvement
  • Data Collection
  • Strong Analytical
  • KPIs
  • Performance Metrics
  • Performance Analysis
  • Performance Measurement
  • SAS
  • Lean Six Sigma
  • Sigma
  • Performance Reports
  • SQL Server
  • Performance Data
  • Digital Marketing
  • Investment Performance
  • Statistical Analysis
  • Client Facing
  • Java
  • Linux
  • Calculation
  • VBA
  • Performance Issues
  • Technical Support
  • Windows
  • Portfolio Performance
  • SharePoint
  • External Clients
  • Gips
  • Bloomberg
  • Unix
  • Performance Standards
  • DB2
  • QA
  • Test Scenarios
  • Test Results
  • Multi-Asset
  • Performance Test
  • Test Cases
  • Test Scripts
  • Attribution Analysis
  • Level Analysis
  • Load Test
  • Trend Analysis

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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