What does a performance analyst do?
The duties of a performance analyst depend on one's place or industry employment. Typically, it is their responsibility to evaluate the performance of different systems within a company and review its financial history and activities. They must conduct extensive research and analysis, report findings, and provide advice on improving areas of concern. They may also assess the performances of employees and recommend additional forms of training if necessary. Furthermore, it is essential to adhere to all the policies and regulations of the company.
Performance analyst responsibilities
Here are examples of responsibilities from real performance analyst resumes:
- Manage SharePoint inter-office documentation in relation to projects and internal processes.
- Charge with and achieve the production of accurate and timely monthly investor reports and reconciliations in accordance with applicable service agreements.
- Develop SQL scripts and store procedures using PL/SQL.
- Involve in setting up the JMETER tool on various environments.
- Develop presentations (PowerPoint) to be deliver to prospective clients.
- Create custom Java jobs for server log analysis and graph plotting.
- Use VBA form to create pivot tables, inventory reports, supervisory data.
- Create new scripts after code drop and also debugging scripts to after maintenance.
- Provide upgrade and migrations plans for databases transitioning to and from WinTel and Linux systems.
- Develop and/or modify daily, weekly, and monthly SAS reporting programs to suit client needs.
- Document different application resource metrics for JDBC connections, threads, memory, CPU and GC.
- Perform cluster drive test and stationary tests of inter band carriers on metro cells and macro cells.
- Ensure that quality issues are appropriately identify, analyze, document, track and resolve in ALM.
- Schedule ETL tasks to transfer data from mainframe to distribute systems with extensive unit and integration testing.
- Consolidate CITC KPIs in a single document format base on the data collect from multiple sources and departments.
Performance analyst skills and personality traits
We calculated that 9% of Performance Analysts are proficient in Data Analysis, PowerPoint, and Visualization. They’re also known for soft skills such as Analytical skills, Communication skills, and Interpersonal skills.
We break down the percentage of Performance Analysts that have these skills listed on their resume here:
- Data Analysis, 9%
Performed claims data analysis as requested to identify payment accuracy, savings opportunities or audit recommendations.
- PowerPoint, 7%
Created PowerPoint presentations detailing certain metrics with bonus implications as stated in the operating agreement for Senior Management.
- Visualization, 6%
Assisted in the training of student research, data collection, and visualization methods of photometric and occupant impact lighting data.
- Customer Service, 6%
Served as Quality Manager for customer satisfaction and customer service operations at onshore and offshore vendors.
- Process Improvement, 5%
Work collaboratively with internal and external stakeholders to identify policy challenges and develop recommendations for process improvements and systemic change.
- Data Collection, 5%
Facilitated annual leadership workshops on goal/ objective setting and developed the process for data collection and reporting.
Common skills that a performance analyst uses to do their job include "data analysis," "powerpoint," and "visualization." You can find details on the most important performance analyst responsibilities below.
Analytical skills. To carry out their duties, the most important skill for a performance analyst to have is analytical skills. Their role and responsibilities require that "management analysts must be able to interpret information and use their findings to make proposals." Performance analysts often use analytical skills in their day-to-day job, as shown by this real resume: "design dashboards and custom reports using sql, ms office and data visualization tools. "
Communication skills. Another soft skill that's essential for fulfilling performance analyst duties is communication skills. The role rewards competence in this skill because "management analysts must be able to convey information clearly in both writing and speaking." According to a performance analyst resume, here's how performance analysts can utilize communication skills in their job responsibilities: "analyzed billing system performance data for large telecommunications companies (e.g., sprint and cingular). "
Interpersonal skills. Another skill that relates to the job responsibilities of performance analysts is interpersonal skills. This skill is critical to many everyday performance analyst duties, as "management analysts work with managers and other employees of the organizations for which they provide consulting services." This example from a resume shows how this skill is used: "maintained excellent interpersonal relationships with the systems, training and subject matter expert groups and responded to requests for documentation needs. "
Problem-solving skills. For certain performance analyst responsibilities to be completed, the job requires competence in "problem-solving skills." The day-to-day duties of a performance analyst rely on this skill, as "management analysts must be able to think creatively to solve clients’ problems." For example, this snippet was taken directly from a resume about how this skill applies to what performance analysts do: "resolved client performance inquiries by developing intuitive explanations for performance return concepts and calculations. "
Time-management skills. Another crucial skill for a performance analyst to carry out their responsibilities is "time-management skills." A big part of what performance analysts relies on this skill, since "management analysts often work under tight deadlines and must use their time efficiently to complete projects on schedule." How this skill relates to performance analyst duties can be seen in an example from a performance analyst resume snippet: "automated excel and access report running using vba macros .bat files, reducing report production times by 35-60%. "
The three companies that hire the most performance analysts are:
- CBRE Group179 performance analysts jobs
- Highmark51 performance analysts jobs
- Banner Health26 performance analysts jobs
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Compare different performance analysts
Performance analyst vs. Business & data analyst
A business and data analyst is an individual who specializes in utilizing different data-centered strategies in providing analytical services to a company or an organization. Their duties focus on conducting extensive market research and assessments, organizing studies using various techniques and approaches, gathering and analyzing data, performing risk assessments, and spearheading activities such as interviews and surveys. They use their research findings to create plans, establish business forecasts and models, and recommend solutions to optimize business operations.
There are some key differences in the responsibilities of each position. For example, performance analyst responsibilities require skills like "customer service," "process improvement," "data collection," and "kpis." Meanwhile a typical business & data analyst has skills in areas such as "power bi," "bi," "data quality," and "business process." This difference in skills reveals the differences in what each career does.
Business & data analysts earn the highest salaries when working in the finance industry, with an average yearly salary of $91,008. On the other hand, performance analysts are paid more in the finance industry with an average salary of $85,991.business & data analysts tend to reach higher levels of education than performance analysts. In fact, business & data analysts are 7.5% more likely to graduate with a Master's Degree and 0.3% less likely to have a Doctoral Degree.Performance analyst vs. Risk analyst
As a risk analyst, you will oversee the identification, assessment, and monitoring of risks that your company has been exposed to. You will evaluate financial documents, potential clients, and economic conditions to determine the level of risk in business decisions. You will be responsible for aggregating data from several sources to develop a comprehensive assessment and create reports, processes, and presentations to better present results. You are also expected to work closely with other team members to analyze and show data effectively.
Each career also uses different skills, according to real performance analyst resumes. While performance analyst responsibilities can utilize skills like "data collection," "kpis," "performance metrics," and "performance analysis," risk analysts use skills like "risk management," "risk assessments," "portfolio," and "risk analysis."
Risk analysts may earn a higher salary than performance analysts, but risk analysts earn the most pay in the manufacturing industry with an average salary of $77,608. On the other hand, performance analysts receive higher pay in the finance industry, where they earn an average salary of $85,991.risk analysts earn similar levels of education than performance analysts in general. They're 0.3% less likely to graduate with a Master's Degree and 0.3% more likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for performance analysts in the next 3-5 years?
Erik Johnson Ph.D.
Assistant Professor of Economics, Carthage College
Performance analyst vs. Business operations analyst
A business operations analyst is an individual who identifies and solves issues related to the performance of the business operations. Together with the management and engineering departments, business operations analysts must analyze and review a vast amount of data to identify business opportunities. They must provide recommendations and updated policies so that they can improve the company's business performance. Business operations analysts are also required to create monthly reports and present them to upper management on their key findings and assessments.
The required skills of the two careers differ considerably. For example, performance analysts are more likely to have skills like "powerpoint," "data collection," "performance analysis," and "performance measurement." But a business operations analyst is more likely to have skills like "provide management," "analyze data," "shared services," and "hr."
Business operations analysts earn the best pay in the technology industry, where they command an average salary of $69,138. Performance analysts earn the highest pay from the finance industry, with an average salary of $85,991.When it comes to education, business operations analysts tend to earn similar degree levels compared to performance analysts. In fact, they're 1.9% less likely to earn a Master's Degree, and 0.3% less likely to graduate with a Doctoral Degree.Performance analyst vs. Analyst
Analysts are employees or individual contributors with a vast experience in a particular field that help the organization address challenges. They help the organization improve processes, policies, and other operations protocol by studying the current processes in place and determining the effectiveness of those processes. They also research industry trends and data to make sound inferences and recommendations on what the company should do to improve their numbers. Analysts recommend business solutions and often help the organization roll out these solutions. They ensure that the proposed action plans are effective and produce the desired results.
Types of performance analyst
Updated January 8, 2025
