Performance improvement coordinator job description

Uses advanced skills in quality assessment to perform comprehensive quality of care and service audits that develop validated care standards, data repositories, and outcome measurements related to the care of stroke patients. This role ensures a collaborative approach to continuous stroke center development and the educational needs are met/maintained across the system stroke service.
Responsibilities
1 Develops and assists others in developing action plans for process improvement and utilizes stroke program/hospital QI methodology for process improvement documentation.
2. Works in collaboration with the Stroke program Managers at each facility, Stroke Leadership Team, and any others to evaluate the effectiveness and appropriateness of care and development of policies and procedures to successfully deliver evidence-based and quality stroke care across the system of care.
3. Ensures healthcare facility personnel/medical staff are concurrent with stroke-specific education as required per regulatory bodies.
4. Maintains electronic documentation of required stroke education for staff & providers.
5.Assists with the development and coordination of projects that will enhance the Stroke Program.
6. Collaborate with stroke program managers at certified stroke centers and leadership at noncertified centers within the system to assess the need for and, facilitate the development of stroke protocols, guidelines, pathways, and standard order sets across the stroke system of care.
7. Assists healthcare facility on-site team in preparation and administration of stroke-specific education.
8. Evaluates stroke educational needs regularly and standardizes as applicable across system.
9. Stays abreast of stroke regulatory body requirements for certification and assists in preparation for initial certification/recertification.
10. Facilitates, assists, and supports the Stroke Team and Stroke Program governing committees in issue resolution and care facilitation.
11. Performs other duties as assigned.
Qualifications
Education:
• Bachelor of Science in Nursing (required)
• Master of Science in Nursing (preferred)
Experience:
• Minimum 2 years' experience in ED, ICU, or neuroscience nursing or nursing education (required)
• Performance improvement (preferred)
Licensure:
• Active registered nursing license in Kentucky (required)

Certification:
• National nursing certification(preferred)

Under the supervision of the Director of Operational Excellence the Quality Incentive Programs Coordinator will be accountable for the daily duties related to achieving deliverables for government and health plan Quality Incentive Programs. The Quality Incentive Programs Coordinator will have responsibility for ensuring all requirements are met by SJHH providers for attestation, serves as the point of contact for internal and external inquiries on payment or performance status. This position will partner with Decision Support teams to obtain data and perform high level analysis on SJHH's performance trends. In addition, this position will support Performance Improvement teams to communicate opportunities in performance.
**Required qualifications:**

+ 1 year experience in a health care setting or medical claims/insurance operations.

**Preferred qualifications:**

+ 5 years experience in a health care or managed care system.

+ Project management experience in an ambulatory care environment.

+ Experience with Six Sigma Quality Improvement and Lean Production/Manufacturing processes and tools.

+ PMI Project Management Professional certification upon hire.

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

**About Providence**

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

**About the Team**

Providence Physician Enterprise (PE) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.

PE is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.

We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.

We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.

We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace free of discrimination and harassment based on any applicable legally protected status. We also expect that all workforce members will maintain a positive workplace free from any unacceptable conduct which creates an intimidating, hostile, or offensive work environment.

**Requsition ID:** 123948
**Company:** Providence Jobs
**Job Category:** Process Improvements
**Job Function:** Quality/Process Improvements
**Job Schedule:** Full time
**Job Shift:** Day
**Career Track:** Business Professional
**Department:** 7520 QUALITY REVENUE ENHANCEMENT ACO MIPS P4P CA HERITAGE SERVICES
**Address:** CA Anaheim 200 W Center St Promenade

Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Work Schedule: Exempt, Part-time (20 hours per week and flexible schedule)

The Medical Center of Lewisville is focused on providing high-quality care to our community. As a Magnet recognized facility, licensed for 186 beds, we are a leader in the DFW market for quality metrics, and Nursing satisfaction performance according to the National Database of Nursing Quality Indictors.

Through our many well established professional practice councils and shared leadership model, The Medical Center of Lewisville is committed to listening to our nursing voice ; which drives outcomes and impacts practice environments using evidence-based research.

We are also proud to announce that our new 24 bed Emergency Room is now open; which includes Denton County's only dedicated Pediatric ED .

Come join a team where Nurses say:

“It's very much like family here. Everyone is friendly and gets to know one another. We take pride in the fact we have such a friendly culture while still being able to deliver exceptional care that rivals larger organizations.”

Position Summary & Responsibilities:

The Registered Nurse - RN - Trauma Performance Imporovement Coordinator works in collaboration with Trauma Program leadership to improve the quality of trauma care encompassing all areas and disciplines of the hospital that participate in the management of the injured patient and ensures compliance with the American College of Surgeons and Department of State Health Services trauma standards related to trauma performance improvement.

We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us. Your benefits include 401k, PTO medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, employee stock purchase program and student loan repayment. We would love to talk to you about this fantastic opportunity.

POSITION QUALIFICATIONS :

1. License/Certifications
   1. TX RN License or RN Compact State License
   2. TNCC required or within 6 months of hire.
   3. CEN preferred.
   4. BLS (AHA)
   5. ACLS (AHA)
   6. ENPC or PALS (AHA)
   7. Trauma Outcomes Performance Improvement Course (TOPIC) within 12 months of hire
   8. Completion of position appropriate education in accordance with direction by department leadership.

2. Education
   1. BSN preferred
   2. ADN required and if no BSN then required to achieve BSN within three years of hire date or will be separated from employment.
   3. Membership in professional organization (ENA, AACN, AORN) preferred.

3. Experience
   1. Minimum of 3 years experience working in trauma/emergency care/critical care.
   2. Computer skills including proficiency in Microsoft Word, Excel, and Power Point.