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Quality Improvement Specialist (Full-time Remote, North Carolina Based)
Alliance 4.8
Remote performance improvement coordinator job
The Quality Improvement Specialist plans and executes organization-wide improvement projects in order to improve organizational performance and promote efficient use of resources through effective design, measurement and analysis of key clinical and operational processes. Applies statistical techniques, root cause analysis, Lean, Six Sigma, and other process improvement tools and techniques with subject matter experts to drive effective interventions and track the implementation of those interventions. The Quality Improvement Specialist will manage several projects simultaneously.
This position is full-time remote. Selected candidate must reside in North Carolina. Occasional travel for onsite meetings at the Home office (Morrisville, NC) may be required.
Responsibilities and Duties
Manage interdepartmental projects to achieve quality targets-
Form a team of experts required for effective completion of the project, documenting the projected resources, dates, and goals
Develop and adhere to a timeline and list of tasks and resources should be generated that will describe the project in detail and plot important dates, meetings, and prospective finish
Prepare and present project reports on a regular basis to the Project Team, Executives, and the Board of Directors
Conduct regular meetings with team members to discuss the status of the project and also to make necessary changes and improvements to achieve the desired results
Motivate and influence staff assigned to the project in order to accomplish task(s) successfully Statistics, Sociology, Economics, Public Health, Business Administration, Organizational Development, Psychology or related social science
Identify and promptly address any problems that may pose a risk to achieving the desired outcome of the project within the time and budget constraints
Create and deliver presentations and trainings to variety of internal and external stakeholders as needed
Identify the root causes of quality issues to ensure the problem is well defined and can be addressed
Leverage lean concepts to identify nonvalue-added elements and activities, and are able to use quality tools to identify failure points in processes
Conduct process mapping exercises, design effective data collection plans, understand sources of performance variation, and communicate these principles effectively to a broad audience
Define success targets based on internal and external requirements as well a well thought out business case
Effectively measure the key output variables to ensure all performance changes are accurately assessed
Conduct statistical analysis of initial and repeat measures to evaluate efficacy of interventions and to improve approach to successfully resolving root cause as needed
Design appropriate sampling plans and measurement systems to assess process capability and overall system performance
Evaluate validity and accuracy of data sources to draw appropriate conclusions
Analyze changes in performance to determine the impacts of interventions
Perform any required data analysis to evaluate performance gaps
Prepare comprehensive reports to ensuring adequate documentation and methodology to support findings and recommendations
Design and lead the implementation of effective interventions to drive improvement
Generate and evaluate solution ideas using Lean methodologies to reduce and prevent waste
Develop plans for implementing proposed improvements, including conducting pilot tests or simulations, and evaluate results to select the optimum solution
Develop a sustainable monitoring process and procedure that will ensure long-term success
Verify reduction in failures due to the targeted root cause
Ensure that all staff involved in the improvement efforts are trained to sustain the improvements and have a robust monitoring plan to detect future performance issues
Knowledge, Skills, & Abilities
Advanced Project Management skills
Advanced Quality Improvement Methodologies (Lean, Six Sigma, Kaizen, etc.)
Advanced Data Collection & Analysis skills
Advanced Microsoft Applications (Excel, Word, PowerPoint etc.) skills
Advanced Communication Skills
Advanced Collaboration Skills (problem-solving, mediation, conflict resolution and teamwork)
Knowledge and experience with NCQA and HEDIS measurements
Medicaid Experience
Financial management skills
Minimum Education & Experience
Bachelor's degree and five (5) years of experience leading project teams focused on large-scale quality improvement efforts and/or experience gathering, editing, and analyzing data for social and economic research;
or
Master's degree and three (3) years of experience leading project teams focused on large-scale quality improvement efforts and/or experience gathering, editing, and analyzing data for social and economic research.
Special Requirement
Certification as a Lean practitioner and/or Six Sigma Black Belt is required within eighteen (18) months of employment
Salary Range
$68,227 -$86,990/ Annually
Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity.
An excellent fringe benefit package accompanies the salary, which includes:
Medical, Dental, Vision, Life, Long Term Disability
Generous retirement savings plan
Flexible work schedules including hybrid/remote options
Paid time off including vacation, sick leave, holiday, management leave
Dress flexibility
$68.2k-87k yearly 7d ago
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Manager, Market Quality Improvement - Must Reside in Georgia
Caresource 4.9
Remote performance improvement coordinator job
The Manager, Market Quality Improvement manages the day-to-day prioritization of staff activities in collaboration with Director, Quality Improvement. The Manager will be responsible for developing quality documents in compliance with state and federal requirements and work with departments outside of quality to obtain information for reports.
Essential Functions:
Responsible for Corporate oversight of the HEDIS Medical Record Review Unit as needed for the assigned market
Responsible for development and oversight of Quality Improvement (QI) Projects and PerformanceImprovement Projects related to HEDIS and pay for performance (P4P) requirements
Ensures compliance with External Quality Review audits/studies, PerformanceImprovement Projects, and Quality Improvement Projects required by the state, NCQA, and other accreditation bodies
Responsible for the review of QI issues regarding compliance with Federal, State, and Accreditation requirements
Ensure all policies and procedures are aligned with Federal, State, and Accreditation requirements
Responsible for the annual review, program description, program plan, and update of QI Department policies and procedures
Provide education to internal and external customers on quality improvement functions
Respond to questions that pertain to HEDIS and Quality Improvement from providers and internal staff members
Foster relationships with all internal departments and represents CareSource to community-based and state programs
Collaborate with business owners to establish, implement, and develop best practices for P4P quality directives
Implement opportunities for process improvement that impact quality measurements in assigned market
Monitor industry trends as it relates to healthcare and identify areas of opportunity for improvement
Responsible for ensuring business owners successfully complete all deliverables related to performanceimprovement plans (PIPs) and quality improvement plans (QIPs) within defined timeframes
Conducts analysis, including root cause analyses with support from identified business units and ensure data is presented and used efficiently to meet the quality goals
Follows enterprise standards and procedures for all quality reporting and documentation and communicate areas of strengths as well as needs to the Quality Improvement Committee
Perform all facets of quality management to include the development of detail work plans, setting deadlines, assigning responsibilities and monitoring/summarizing project progress
Establish, monitor and review mechanisms to assess and document each business units level of compliance with each measure and coordinate corrective actions
Attends and participates in market quality committees
Guide and direct successful completion of daily tasks and projects
Interview, select and train new team members
Conduct performance management activities for direct reports, to include monthly one-on-one meetings, annual performance appraisals, and discipline as appropriate
Perform any other job related instructions, as requested
Education and Experience:
Bachelor's Degree or equivalent years of relevant work experience is required
Completion of an accredited Registered Nursing degree program or Bachelor's of Science in Nursing (BSN) is preferred
Master's Degree in Nursing (MSN), Public Health, or healthcare related field is preferred
A minimum of three (3) years of experience in a healthcare or managed care organization is required
Previous management experience is required
Medicaid and/or Medicare experience preferred
Experience in quality metrics preferred
Competencies, Knowledge and Skills:
Intermediate proficiency in Microsoft Word, Excel and PowerPoint
Solid leadership skills; able to effectively manage a high performing team, provide coaching and development
Demonstrated ability to adjust and shift priorities, multi-task, work under pressure and meet deadlines
Proven ability to recognize opportunity for improvement and lead change
Data analysis and trending skills
Effective communication skills
Prior supervisory skills
Ability to work independently & in a team environment
Training/teaching skills
Time management skills
Critical listening and thinking skills
Strategic management skills
Decision making/problem solving skills
Customer service oriented
Licensure and Certification:
Current, unrestricted Registered Nurse (RN) licensure in the state of practice is preferred
Certified Professional in Healthcare Quality (CPHG) is preferred
Working Conditions:
General office environment; may be required to sit/stand for long periods of time
Some in state travel required (approximately 20% of time)
Compensation Range:
$81,400.00 - $130,200.00
CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type (hourly/salary):
Salary
Organization Level Competencies
Fostering a Collaborative Workplace Culture
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business
This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-JM1
$81.4k-130.2k yearly Auto-Apply 20d ago
RN Quality Improvement Coordinator
Healthcare Support Staffing
Performance improvement coordinator job in Columbus, OH
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Day to Day Duties:
These candidates will be looking auditing charts to make sure the health plan as a whole is taking necessary and correct action. They will be pulling information from charts for core measures and inputting into databases.
Travel is about 20% to go into facilities to pull charts
Company Job Description:
Position Purpose: Analyze, develop, implement and monitor clinical QI initiatives to achieve healthy outcomes.
· Perform duties and functions to comply with quality improvement programs according to state requirements.
· Support Quality Assurance PerformanceImprovement work plan/initiatives.
· Schedule and assist with committee and sub-committee preparation.
· Assist in investigation and resolution of member quality of care complaints.
· Audit medical records and monitor performance measures for heath care risk management, sentinel events and trends.
Qualifications
Minimum Education/Licensures/Qualifications:
• RN required (bachelor's preferred)
• 2+ years of clinical experience
• 1+ year of quality improvement experience within healthcare (chart review)
Soft Skills:
Detail oriented
Organized
Someone who takes initiative- no hand holders!!
Compensation Notes:
55,000-65,000
Eligible for 6% bonus
Shift:
8:00-5:00
Additional Information
Interested in being considered?
If you are interested in being considered for this position, please click the apply button below. Or call Ashley Greene 407-478-0332 ext 169
$70k-98k yearly est. 16h ago
RFP Proposal Coordinator/Manager
Schoolinks Inc.
Remote performance improvement coordinator job
* Manage All Request for Proposals (RFPs) End-to-End: Lead the entire lifecycle of proposal management, from identifying opportunities to final submission and follow-up. * Follow Up with Department Leads and Stakeholders: Ensure collaboration and timely input from Sales, Product, Legal, Finance, and other relevant teams to meet RFP deadlines.
* Organize Compliance-Related Forms, Proposals, and Contracts: Maintain an up-to-date and accessible system for all regulatory and contractual documents to ensure audit readiness.
* Analyze Proposals for Risks and Clarifications: Evaluate RFP terms and identify procurement-related questions, risks in contract terms, and negotiation opportunities.
* Serve as Main Liaison with Contracting Representatives: Communicate with district procurement officers and legal teams to clarify terms, address concerns, and build strong relationships.
* Research Regulations and Ensure Compliance: Stay current on federal, state, and district-level education procurement laws to ensure all documents and contracts are compliant.
* Track and Enforce Contract Deadlines and Conditions: Ensure fulfillment of all critical terms such as delivery milestones and service level agreements (SLAs).
* Maintain Organized Digital and Physical Record Systems: Establish and uphold document management practices that ensure easy access and version control.
* Collaborate with Marketing on Product Messaging: Work with the marketing team to ensure that RFP responses reflect the most accurate and impactful positioning of the product.
* Update Messaging in the Company's Content Library: Keep the centralized content library (Loopio) up to date with the latest value propositions, product descriptions, and competitive differentiators.
* 3+ years of experience managing RFPs, RFIs, or contracts in SaaS, EdTech, or the public sector.
* Familiarity with State and/or public sector procurement processes and compliance requirements (e.g., State portals, business certification process, etc.).
* Strong project management and organizational skills with the ability to manage multiple deadlines across teams.
* Excellent writing and editing skills, with the ability to translate technical and legal language into clear, persuasive content.
* Proven ability to analyze proposals, identify contractual risks, and develop clarifying questions.
* Proficiency with RFP and document management tools (e.g., Loopio, Notion, Google Workspace, Salesforce, etc.).
* Comfortable interfacing with legal teams, procurement officers, and internal stakeholders.
* Attention to detail and a proactive mindset toward improving processes and documentation.
* Bachelor's degree in Business, Communications, Public Administration, or a related field preferred.
* 100% health care coverage for Employee
* 401K with company matching
* Dental & Vision
* Parental Leave
* Subsidized gym membership
* Remote work stipend
* Annual team offsite
A reasonable estimate of the base salary range for this position is $70,000 - $90,000 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; specific geographic location; internal equity; internal pay ranges; and market data/range parameters.
SchooLinks is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$70k-90k yearly 19d ago
RFP Proposal Coordinator/Manager
Schoolinks
Remote performance improvement coordinator job
Manage All Request for Proposals (RFPs) End-to-End: Lead the entire lifecycle of proposal management, from identifying opportunities to final submission and follow-up.
Follow Up with Department Leads and Stakeholders: Ensure collaboration and timely input from Sales, Product, Legal, Finance, and other relevant teams to meet RFP deadlines.
Organize Compliance-Related Forms, Proposals, and Contracts: Maintain an up-to-date and accessible system for all regulatory and contractual documents to ensure audit readiness.
Analyze Proposals for Risks and Clarifications: Evaluate RFP terms and identify procurement-related questions, risks in contract terms, and negotiation opportunities.
Serve as Main Liaison with Contracting Representatives: Communicate with district procurement officers and legal teams to clarify terms, address concerns, and build strong relationships.
Research Regulations and Ensure Compliance: Stay current on federal, state, and district-level education procurement laws to ensure all documents and contracts are compliant.
Track and Enforce Contract Deadlines and Conditions: Ensure fulfillment of all critical terms such as delivery milestones and service level agreements (SLAs).
Maintain Organized Digital and Physical Record Systems: Establish and uphold document management practices that ensure easy access and version control.
Collaborate with Marketing on Product Messaging: Work with the marketing team to ensure that RFP responses reflect the most accurate and impactful positioning of the product.
Update Messaging in the Company's Content Library: Keep the centralized content library (Loopio) up to date with the latest value propositions, product descriptions, and competitive differentiators.
Requirements
3+ years of experience managing RFPs, RFIs, or contracts in SaaS, EdTech, or the public sector.
Familiarity with State and/or public sector procurement processes and compliance requirements (e.g., State portals, business certification process, etc.).
Strong project management and organizational skills with the ability to manage multiple deadlines across teams.
Excellent writing and editing skills, with the ability to translate technical and legal language into clear, persuasive content.
Proven ability to analyze proposals, identify contractual risks, and develop clarifying questions.
Proficiency with RFP and document management tools (e.g., Loopio, Notion, Google Workspace, Salesforce, etc.).
Comfortable interfacing with legal teams, procurement officers, and internal stakeholders.
Attention to detail and a proactive mindset toward improving processes and documentation.
Bachelor's degree in Business, Communications, Public Administration, or a related field preferred.
Benefits
100% health care coverage for Employee
401K with company matching
Dental & Vision
Parental Leave
Subsidized gym membership
Remote work stipend
Annual team offsite
A reasonable estimate of the base salary range for this position is $70,000 - $90,000 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; specific geographic location; internal equity; internal pay ranges; and market data/range parameters.
SchooLinks is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$70k-90k yearly Auto-Apply 19d ago
Proposal Coordinator
Rudick Construction Group
Remote performance improvement coordinator job
Full-time Description
The Proposal Coordinator at Rudick Construction Group sits within the Marketing Department, reporting to the Senior Marketing Manager, while providing critical support to our Work Acquisition and Partner Success teams. This role helps transform technical expertise into polished, compelling, and client-focused pursuit materials across all offices. The coordinator supports the development of SOQs, proposals, and presentations by organizing content, enhancing clarity, and ensuring every submission reflects RCG's commitment to quality, precision, and professionalism. The ideal candidate is detail-driven, highly organized, and skilled in writing, editing, and visual communication. They bring strong collaboration skills, a proactive mindset, and the ability to translate technical information into meaningful narratives that highlight RCG's value, expertise, and dedication to our clients and communities.
Requirements
Support Partner Success and Work Acquisition teams by transforming technical content, meeting notes, and project data into clear, compelling, and marketable proposal narratives.
Collaborate with pursuit champions to refine messaging, develop differentiators, and align content with the client's values and evaluation criteria.
Conduct research on clients, competitors, project history, regional market trends, and Rudick's relevant experience to support pursuit strategy and positioning.
Maintain an updated library of resources and develop a working proficiency in RFQ/RFP requirements, public procurement laws, and compliance documentation.
Prepare, assemble, and format written and visual material for client presentations, interviews, and pitch materials.
Manage internal pursuit schedules and tracking systems, ensuring all deliverables, content inputs, and responsibilities remain on track.
Produce SOQs and proposals, including writing, editing, layout, graphics integration, and preparing files for digital and print production.
Translate raw content from estimators, preconstruction, operations, executives, and consultants into polished proposal sections, graphics, and interview materials.
Ensure pursuit messaging is cohesive, client-focused, and reflective of the strategic win themes established by the Work Acquisition team.
Review and interpret RFQ/RFP criteria, ensure full compliance, and flag gaps or risks early in the process.
Coordinate production and arrange for on-time delivery (digital or physical) of SOQs/proposals.
Gather content from project teams, executives, consultants, and trade partners as needed, ensuring accuracy and consistency.
Track pre-submittal meetings, attendees, and key decision-makers; ensure BD and pursuit teams are fully briefed.
Record, summarize, and distribute notes from pre-submittal meetings, public sector meetings, and industry events.
Maintain a structured knowledge management system to extract, categorize, store, and retrieve information related to clients, projects, resumes, boilerplate, visuals, metrics, and prior proposals.
Maintain and curate reusable marketing content-such as project stories, past performance summaries, differentiators, and win strategies-to support future pursuits.
Elevate technical information into visually engaging layouts, diagrams, and narratives that communicate our value clearly to selection committees.
Maintain brand standards by ensuring consistent formatting, graphics, and messaging across deliverables.
Support interview preparation, including slide creation, rehearsal coordination, and logistics.
Contribute to CRM data accuracy by updating opportunities, contacts, companies, and projects.
Support marketing initiatives such as case studies, project sheets, team resumes, brochures, etc. when aligned with pursuits.
Capabilities & Competencies
Strong understanding of basic business development principles and the A/E/C (architecture/engineering/construction) industry.
Working knowledge of CRM systems (Unanet preferred), Adobe Creative Suite (InDesign preferred), Microsoft Office, Canva, and related digital/graphic design tools.
Ability to understand, interpret, and organize complex RFQ/RFP requirements.
Exceptional organization and multi-tasking ability; track multiple deadlines simultaneously.
Detail-oriented approach with strong editing and proofreading skills.
Effective communication and interpersonal skills for working with a variety of personalities, teams, and technical staff.
Strong time management skills and ability to manage work under tight deadlines.
Basic understanding of go/no-go processes and pursuit decision-making frameworks.
Familiarity with proposal production processes, including digital preparation, printing, and binding.
Willingness to participate in professional development and industry organizations such as SMPS.
Ability to maintain confidentiality when handling sensitive pursuit information.
A proactive, resourceful mindset with a passion for continuous improvement.
Qualifications & Requirements
Associate or bachelor's degree required.
One to three years of professional experience in marketing, proposals, communications, or a related A/E/C industry role preferred.
Experience with Adobe InDesign, CRM systems, and/or proposal production is highly Preferred
Working Conditions
Full-time, Monday-Friday
8-hour shift, in-person.
Locations: Lafayette, LA
This position is preferably based in Lafayette, Louisiana; however, qualified candidates located in the Dallas-Fort Worth area will also be considered to work out of our Dallas Office.
What We Offer
Medical, Dental, and Vision Insurance - BCBS health coverage with supplemental insurance options; eligibility begins the first of the month following 60 days of employment.
Company-Paid Life Insurance - $50,000 coverage automatically enrolled after 60 days.
Voluntary Life & Personal Accident Insurance - Additional term life and supplemental coverage available to benefits-eligible team members.
401(k) Retirement Plan - Safe harbor matching contribution with 100% vesting; eligibility begins the first of the quarter after 3 months of employment.
Paid Time Off - 80 hours of PTO and 3 paid sick days after 90 days of employment.
Paid Holidays - 11.5 company-observed holidays annually.
Flex Week - Remote work allowed In December to encourage family time during the holiday season. Dates provided Annually
Paid Parental Leave - After one year of employment: 8 weeks paid for childbirth, 2 weeks for bonding (adoption or foster placement).
Health Savings Account (HSA) - With employer contributions.
Wellness & Mental Health Support - Access to BCBS Wellness on Target tools, 100% covered MDLive virtual wellness checkups, and Employee Assistance Program (EAP).
Employee Store Voucher - Use toward Rudick Gear.
$54k-83k yearly est. 18d ago
Continuous Improvement Specialist
Hitachi U.S.A 4.4
Remote performance improvement coordinator job
Job ID:
R0115911
Company Name:
HITACHI ENERGY USA INC
Profession (Job Category):
Quality Management
Job Schedule:
Full time
Remote:
Yes
Job Description:
The Opportunity
In this role, you will be the catalyst for sustainable and transformational change across US Transformer Services. While this position offers remote flexibility, you will play a hands-on role in advancing the maturity of our Continuous Improvement Framework to ensure the high reliability of critical infrastructure. Your work involves partnering with leadership to bridge the gap between high-level strategy and daily operations, ensuring that our service value chain is safe, efficient, and responsive to the evolving needs of the power grid. By identifying waste and optimizing how we maintain and service transformer assets, you directly contribute to the stability of the energy transition and the overall productivity of our service organization.
How You'll Make an Impact
Steer the development and implementation of short-, medium-, and long-term actions to improve operating efficiency and quality across the entire value chain.
Partner with the Services leadership team to operationalize Strategy Deployment and create a connected daily management system.
Act as a change agent to foster a culture focused on waste elimination using tools like Value Stream Mapping, 5S, and Kaizen.
Facilitate the integration of Health, Safety, and Environment (HSE) and Quality Management systems into the Continuous Improvement Framework.
Drive the optimization of key performance indicators (KPIs) focused on Safety, Quality, Delivery, Inventory, and Cost.
Research and implement Root Cause Countermeasure (RCCM) processes to resolve gaps and keep projects on track to plan.
Manage a portfolio of cost-out and productivity projects, ensuring sustainable results that impact the bottom line.
Build team capability by training and coaching others on Continuous Improvement Framework methods to facilitate process transformation.
Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
Your Background
Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
Bachelor's degree in engineering or a related field.
5+ years of experience implementing and managing a Continuous Improvement Framework across an organization.
Lean Six Sigma Green Belt certification with proven experience in Lean system development.
Solid investigation skills and proficiency with statistical tools such as Minitab and Office software.
Excellent communication and influencing skills, with the ability to collaborate with both internal personnel and external customers.
Ability to travel to various office locations, job sites, or vendor locations and work in a mix of office, warehouse, and field environments as needed.
More About Us
Working at Hitachi Energy offers you the chance to expand your technical and organizational skills through exposure to grid technology and collaboration with industry professionals.
Opportunities to work on innovative technologies that shape the future of energy
A collaborative environment with experienced professionals across the power industry
Access to learning platforms and career development programs
Competitive health and retirement benefits
Paid leave and flexible work arrangements
Equal Employment Opportunity
(EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
$36k-54k yearly est. Auto-Apply 12d ago
Continuous Improvement Specialist
Crown Equipment Corporation 4.8
Performance improvement coordinator job in Johnstown, OH
: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
Job Posting External
Job Duties
* Study existing branch business software to identify enhancement opportunities
* Present, facilitate, and lead continuous improvement activities
* Partner with branch process owners and ensure appropriate participation and support
* Provide event follow-up and monitor the progress of planned improvement implementation
* Develop reports of overall Continuous Improvement
* Facilitate knowledge transfer across branches and departments
* Provide training, leadership, and team building skills, and subject matter expertise and delivery of continuous improvement
* Assist in coordinating an enterprise software implementation plan and schedule for newly acquired branches
* Perform other duties as assigned
Minimum Qualifications
* 0-2 years related experience
* Associate degree, preferably a technical degree, or equivalent experience
* Branch business process knowledge required.
* High school graduate or equivalent
* Valid driver's license, good driving record.
Preferred Qualifications
* Previous subject matter expert in 5S, continuous improvement, value stream mapping, six sigma problem solving, and training strongly preferred.
* Strong communication, organizational, presentation, and time management skills
* Strong sense of responsibility and self-motivation and ability to work in a team environment and lead team activities
* Ability to provide hands-on leadership where needed in execution of process improvements.
* Microsoft Office experience
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
Nearest Major Market: Columbus
Nearest Secondary Market: Dublin
Job Segment: Six Sigma, Implementation Manager, Warehouse, Management, Technology, Manufacturing
$64k-82k yearly est. 60d+ ago
Quality Management Specialist (Remote NC)
Vaya Health 3.7
Remote performance improvement coordinator job
LOCATION: Remote - preference for incumbents that live in North Carolina or within 40 miles of the NC border. This position requires travel as needed.
GENERAL STATEMENT OF JOB
Under the supervision of the Customer Service Quality Manager, the Quality Management Specialist resolves member and provider grievances/complaints, processes incident reports, conducts Unlicensed Alternative Living Site Reviews, assists with Home and Community Based Service (HCBS) Assessments, assists with NC Treatment Outcomes and Program Performance System (NC TOPPS) Surveys, completes any needed health/safety site visits and completes provider investigations as requested for Quality Management.
The position is responsible for resolving grievances and complaints received by Vaya Health by or on behalf of any member/recipient who is dissatisfied with a Vaya contracted provider, a Vaya employee, or any aspect of Vaya or it's service delivery system. This is accomplished by processing complaint and grievance reports, coordinating resources, and communicating with all relevant parties throughout the grievance/complaint resolution process in a manner that is timely, thorough, fair, impartial, consistent, and compliant with applicable laws, rules and regulations. The position is responsible for ensuring all regulatory and accrediting guidelines/requirements are upheld throughout the resolution process.
The position is responsible for reviewing incidents submitted into the Incident Response Improvement System (IRIS), Back-up staffing reports, and QM-11 reports submitted by providers in Vaya's network. The position provides technical assistance and support to ensure all reporting requirements are met related to incidents and may include document preparation, records requests and meeting facilitation. In addition, the position monitors Provider sites within the Vaya Health provider network receiving reimbursement for service provision under Medicaid, the Innovations waiver, and state funding. The position monitors the remediation of areas of non-compliance to ensure adherence to all applicable rules, regulations, and best practice models and to ensure the health and safety of persons receiving services. This position will also provide back up oversight and suport to NC TOPPS and HCBS activities when the designated primary staff person is out on leave. The position will also complete any investigations or health/safety reviews as assigned. The individual must be knowledgeable about Vaya's internal processes as well as providers, services, and stakeholders throughout the public behavioral health and intellectual/ developmental disabilities (IDD) system.
ESSENTIAL JOB FUNCTIONS
Grievance, Complaint, Incident, Health & Safety Response and Reviews:
This position will support Provider Quality Operations and Customer Service Quality. Support of these operations may be accomplished through various activities like those listed below, and although day to day work may include activities related to these items this is not a limited list. At the manager's and director's discretion activities may be divided among the incumbents which may lead to some incumbents completing some of these tasks more than others, but all incumbents must be cross trained and able to complete all items. Activities may include, but are not limited to:
Member/Recipient/Provider Grievance/Complaint Resolution
The incumbent is responsible for managing assigned complaints and grievances by ensuring the concern of the individual is properly acknowledged, documented, and addressed to work toward informal resolution by:
Answering questions from members, recipients, stakeholders, or others about the complaint/grievance process
Timely resolving complaints and grievances through the following activities:
Phone interviews with the filer and person(s) who have a legitimate role in the issue to be resolved (i.e. staff, legal guardians, providers, care managers, etc.). to obtain additional information or clarification;
Consultation with Vaya staff, licensed clinicians, and subject matter experts
Provider record/information request and record review
Maintain timely responses to inquiries regarding grievances and complaints
Provide recommendations and direction to both service providers and members in an attempt to eliminate repeated grievances of a similar nature
Provide feedback to providers regarding written responses to grievances and complaints
Recognize grievances and complaints that include health and safety issues that need to be immediately addressed by accurately depicting the situation in a case staffing to the CMO
Recognize health and safety issues may require investigation including; but not limited to, an on-site review to ensure any Vaya members in service locations are safe.
Incident Report Review, Tracking and Technical Assistance
The incumbent reviews incident reports from all Vaya provider agencies within the catchment area and incident reports from provider agencies that have Vaya enrollees who receive services outside Vaya's catchment area. IRIS is a mandated electronic system for provider and LME/MCO to document the occurrence of Level II and III incidents. Incident review and response includes the following:
Ensure the incident report is complete and has accurate information, request any additional or missing information
Evaluate the cause/prevention section and provide technical assistance to the provider when standards for future prevention are not met
Evaluate the likeliness that the incident will be in the media and alert the CMO
Tracking and trending of incidents; report any trends of concern to CIRC. In addition, this position is also responsible for completing the following incident report related activities:
Track and trend back-up staffing reports and compile and prepare data for quarterly reporting as needed
Track and trend QM-11 (level 1 incident) reports
Health/Safety Reviews including any Site Review
Monitoring activities for AFL Site Reviews
Use a standardized tool (checklist) for initial AFL site reviews and annually thereafter
Ensure the site has met HCBS standards and approval
Medication review
Review the site for Health and Safety concerns that are specific to the member/recipient
Inform/educate the Provider about Vaya procedures for monitoring of existing and new AFL homes
Completion and delivery of all written findings to the Provider, and follow up on all deficiencies
Assess sites for health/safety when required from grievances/complaints as part of investigations
Investigations:
Assisting with On site investigations completed by any Quality Management Team
Complete assigned investigations related to grievances/complaints or health/safety requests
Complete Report of Findings
Complete Plans of Correction for Out of Compliance noted in Report of Findings
Communicate with Providers related to investigation and outcomes
Communicate with grievant/complainant/stakeholders as required for investigations
Additional Tasks:
Provide Backup to HCBS Provider Self-Assessment Review and Approval Process including:
Upon submission, process and ensure Provider Self-Assessments are complete, accurate and meet criteria for HCBS standards, provide information and technical assistance to providers in response to incorrect or missing information.
Provide Back up to NC TOPPS Activities to comply with state requirements including:
Respond to NC TOPPS email inquiries, answer questions from providers or provider staff about NC TOPPS requirements, provide technical assistance to providers or provider staff on NC TOPPS.
KNOWLEDGE OF JOB
Ability to develop practical, thorough, and creative solutions to complex problems
Ability to conduct data analysis and recognize trends is essential
Ability to effectively communicate trends within Vaya to address potentially serious issues is required
Ability to actively listen to grievances and complaints while maintaining a positive outlook and attitude with members, co-workers, and stakeholders
Ability to work remotely (from home) with little supervision and function as a self-starter
Flexible worker who readily accepts assigned tasks, manages unfamiliar situations, and searches for every opportunity to help the team
Excellent time management skills, including the ability to manage competing priorities and to complete tasks in a timely and accurate manner
Highly productive and motivated individual who takes pride in a job well done, demonstrates initiative and is committed to self-accountability
Strong attention to detail and extreme precision and accuracy
Ability to work collaboratively with individuals at all levels and with varying backgrounds both within and outside of Vaya and build strong working relationships
Strong organizational skills with the ability to multi-task
Ability to manage constant transformation and adapt to changing mandates from regulatory authorities as well as Vaya executive leadership
Ability to maintain the confidentiality of sensitive information in accordance with applicable laws, policies, rules and regulations
Ability to problem-solve and provide practical, thorough, and creative solutions to work tasks
Ability to learn, interpret independently, and apply a variety of complex policies and procedures
Good working knowledge and proficiency in Adobe and Microsoft Office 365 products (Word, Excel, Outlook, PowerPoint, Teams, Visio, SharePoint, etc.)
Familiarity with Navex software products (PolicyTech, EthicsPoint) a plus
Thorough knowledge of how to use standard office equipment, including printers, scanners, and fax machines
Knowledge of North Carolina's public behavioral health and I/DD system, including Vaya providers, services, and stakeholders, preferred
Ability to work independently is essential
Ability to research multiple Electronic Records Systems -Ability to understand claims data
Ability to understand both physical and behavioral health diagnoses
Ability to synthesize information gathered in the grievance process to write a succinct resolution letter
Ability to interact with team while performing grievance resolution lead duties in a respectful manner
Ability to use critical thinking skills, work independently with little or no direction, demonstrate initiative, and function as a self-starter
Ability to develop practical, thorough, and creative solutions to complex problems
EDUCATION & EXPERIENCE REQUIREMENTS
High school diploma or GED required. Bachelor's degree in a Human Services field preferred. Must have
A minimum of two years of experience in quality management, data collection and analysis is required, preferably within a behavioral health organization
OR
a minimum of two years of experience providing care and/or customer service in an acute care, physical health, physician and/or hospital setting.
The Tailored Plan does not require NC Residency for this role; however, it is the preference of Vaya and the Quality Management department that incumbents of this role fall within the guidelines of NC Residency Requirement per the Tailored Plan and reside in North Carolina or resides within 40 miles of the North Carolina border.
Preferred work experience:
Meeting the requirements of being a Qualified Professional per 10A NCAC 27G .0104 preferred.
Preferred licensure/certification:
National Certified Investigator & Inspector Training and Certification is preferred.
PHYSICAL REQUIREMENTS
Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading.
Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers.
Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time.
Mental concentration is required in all aspects of work.
RESIDENCY REQUIREMENT: Prefer incumbent reside in North Carolina or within 40 miles of the North Carolina border.
SALARY: Depending on qualifications & experience of candidate. This position is non-exempt and is eligible for overtime compensation.
DEADLINE FOR APPLICATION: Open until filled
APPLY: Vaya Health accepts online applications in our Career Center, please visit ******************************************
Vaya Health is an equal opportunity employer.
$40k-53k yearly est. Auto-Apply 20d ago
Marketing Proposal Coordinator
Tessere
Remote performance improvement coordinator job
Requirements
Knowledge, Skills and Abilities
· Considerable knowledge of and proficiency with InDesign.
· Working knowledge of other Adobe Creative Suite tools.
· Proficiency with presentation development software.
· Working knowledge of Excel and other Microsoft Office tools.
· Familiarity with social media platforms, content development, and scheduling tools.
· Ability to keep up and thrive in a fast-paced and deadline-driven environment.
· Ability to manage work on multiple projects and respond effectively to shifting priorities.
· Strong attention to detail and command of the English language.
· Excellent time management skills.
An employee shall not pose a direct threat to the health or safety of other individuals in the workplace.
Required Experience and Credentials
· 1-3 years' document layout and production experience.
· Bachelor's degree in a related field preferred.
· Previous experience in the Architecture/Engineering industry and technical understanding of the proposal production process for professional services preferred.
Equivalent combinations of education and experience will be considered.
$49k-72k yearly est. 14d ago
Proposal Coordinator (Remote)
Casepoint 4.5
Remote performance improvement coordinator job
About Company: Casepoint provides full eDiscovery capabilities through a powerful, secure, cloud-based platform. We are repeatedly chosen by leading law firms and multinational corporations for their largest matters. On an upward trajectory for almost a decade, Casepoint is looking to expand its team globally. Team cooperation, "work hard, play hard" attitude, open communication, and kindness mark Casepoint's culture.
Job Description:
Casepoint is expanding our Go-to-Market team with the addition of a talented Proposal Coordinator/Proposal Content Librarian, who will work closely with our Sales team and cross-functional stakeholders to develop and deliver world-class proposals to Government agencies and large corporations.
This role reports to the Director of Proposals and requires creative thinkers with excellent problem-solving and interpersonal skills. The Proposal Coordinator is responsible for supporting the proposal development lifecycle for assigned proposals. This includes supporting the following proposal activities: drafting proposal outlines, creating or gathering content, working with the appropriate reviewers to finalize the draft, and creating and submitting the final proposal package. In addition, the Proposal Coordinator will be responsible for ensuring our content library is up-to-date.
Job Responsibilities:
* Proposal Coordination: Assist with proposal timelines and schedules, ensuring all deadlines are met.
* Content Support and Formatting:
* Assist with assembling proposal content from various contributors.
* Format documents according to RFP requirements and company branding guidelines.
* Communication and Quality Checks:
* Support Proposal Manager and Specialist by coordinating reviews and approvals.
* Review RFPs to extract key requirements and ensure compliance.
* Support final quality assurance before submission.
* Submission and Post-Submission Activities:
* Ensure all submission guidelines are followed precisely and assist in preparing final proposal package for submission.
* Archive submitted proposals and maintain records for future reference.
* Content Management and Organization
* Maintain a centralized repository of reusable proposal content (e.g., past responses, past performance, graphics, case studies).
* Tag and categorize content for easy retrieval (e.g., by solution area, industry, customer type, compliance requirements).
* Ensure version control and proper archiving of outdated materials.
* Content Lifecycle and Updates
* Administer content management systems (CMS) or proposal automation tools
* Train team members on content search, retrieval, and contribution processes.
* Schedule regular reviews of content to ensure relevance and accuracy.
* Track usage metrics to identify high-performing content and gaps.
* Other proposal duties as assigned
Candidate Requirements:
* Bachelor's degree or equivalent experience (any field)
* Minimum of 3 years of experience with content management, document control, proposal coordination, formatting, final submission support
* At least one year of direct proposal experience
* Experience with proposal software/content management (strongly preferred)
* Knowledge of RFP lifecycle management
* Excellent people skills - able to work with teams of varying sizes, technical abilities, and levels of authority with both internal corporate staff and teammates
* Detail-oriented with excellent time management skills and ability to prioritize
* Excellent multi-tasking abilities - able to handle multiple projects simultaneously
* Expert proficiency with Microsoft Word and SharePoint is required. Strong understanding of Adobe Acrobat and Microsoft Excel, Outlook, OneNote, and PowerPoint is highly preferred. Understanding of Microsoft Visio and Project is desired.
Compensation & culture:
Excellent culture produces an excellent product. We value our team members, so we provide a nurturing environment of camaraderie. We recognize talent with competitive compensation and career empowerment.
Location: Surat, India [Remote Preferred]
$46k-64k yearly est. 55d ago
Industrial Contracts Coordinator
Stanford University 4.5
Remote performance improvement coordinator job
**Dean of Research, Redwood City, California, United States** Compliance Legal Post Date Oct 21, 2025 Requisition # 107593 **SCHOOL/UNIT DESCRIPTION:** The Industrial Contracts Office (ICO) is a unit within the Office of Technology Licensing, Stanford's technology transfer office. OTL evaluates, markets and licenses technology created by the university. ICO is responsible for reviewing, negotiating, and signing a variety of research-related agreements on behalf of Stanford with industry and some non-profit collaborators, including sponsored research, material transfer, and equipment loan agreements. ICO Contract Officers have authority to sign research-related agreements on behalf of Stanford University and ensure that all agreements comply with Stanford policy, sound business practice, and legal requirements. ICO works closely with the OTL Licensing Team to ensure that Stanford's intellectual property are protected and developed to serve the public interest.
**Our VPDoR Diversity Journey:**
+ We create a hub of innovation through the power of diversity of disciplines and people.
+ We provide equitable access and opportunity to all members of the community in order to do their best work, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
+ We listen to and value all colleagues who bring diverse perspectives to the advancement and development of a respectful community.
+ We promote a culture of belonging, equity, and safety.
+ We embed these values in excellence of education, research, and operation.
**POSITION SUMMARY:**
The Office of Technology Licensing's Industrial Contracts Office is seeking a dynamic Industrial Contracts Coordinator to drive successful partnerships and innovative solutions for our faculty within Stanford's vibrant landscape. In this pivotal role, you will ensure the completion, accuracy, and compliance of proposals, while formally soliciting grants and contracts from non-government sponsors. Your expertise will be key in managing requisitions and overseeing the requisition receipt process. Additionally, you will provide regular status updates, interpret policy provisions, resolve project issues, and educate units on institutional processes. If you have a passion for project management and a knack for managing the contracting lifecycle, join us and be a catalyst for innovation at Stanford.
This is a 100% FTE, benefits-eligible remote position. For consideration, please submit your resume. All final candidates must complete a background check.
**CORE DUTIES:**
+ Review proposals for completion, accuracy, and compliance with internal policy and external regulations.
+ Conduct formal solicitation of grants and contracts by government and non- government sponsors.
+ Accept standard grant awards on behalf of the university.
+ Administer requisition receipt process; review requisitions for accuracy and completion.
+ Prepare and negotiate select agreements for management approval.
+ Check contracts and grants for special provisions.
+ Collect, obtain, and ensure completion of required sub recipient documentation.
+ Provide regular status updates to managers and project administrators.
+ Assist department administrators, principal investigators, and staff; interpret and explain grant provisions and terms.
+ Assist in the resolution of problems arising in the course of the project; consult with department administrators, principal investigators, staff, and sponsors.
+ Partner with others to serve as a resource to educate units regarding institutional processes.
_* - Other duties may also be assigned_
**MINIMUM REQUIREMENTS:**
**Education & Experience:**
Bachelor's degree and one year of relevant experience, or combination of education and relevant experience.
**Knowledge, Skills and Abilities:**
+ Basic knowledge of grant and contract programs and processes.
+ Excellent communication and interpersonal skills.
+ Strong attention to detail.
+ Excellent judgment to know when to escalate unusual cases to more experienced colleagues
+ Proven ability to manage a high volume workload and a multitude of constantly changing priorities in a fast-paced environment
+ Demonstrated ability to take initiative, prioritize workload, follow up with key stakeholders, meet deadlines and work both independently and as an effective member of a team
**PHYSICAL REQUIREMENTS*:**
+ Frequently sitting, grasping lightly, use fine manipulation and a computer (keyboard, mouse, monitor).
+ Occasionally use a telephone, rarely stand/walk, twist, bend, stoop, squat, write by hand, sort, and file paperwork or parts.
+ Rarely lift, carry push, and pull objects that weigh up to 10 pounds.
_* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job._
**WORKING CONDITIONS:**
+ May have occasional extended or weekend work hours during peak business cycles.
**WORK STANDARDS:**
+ Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
+ Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
+ Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide,*******************************
This role is open to candidates anywhere in the United States. Stanford University hasfive Regional Pay Structures. The compensation for this position will be based on the location of the successful candidate.
The expected pay range for this position is $81,281-$92,099 for remote positions working in the Stanford Work Location Region.
The expected pay range for this position is $61,398 - $77,493 for remote positions outside of the Stanford Work Location Region.
Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on a wide range of factors that are unique to each candidate including but not limited to geographic location, knowledge, skills and abilities, relevant education, depth and breadth of experience, performance; as well as other business and organization needs such as (but not limited to) the scope and responsibilities of the position, the minimum qualifications, departmental budget availability, and market and internal equity across the unit, department and reporting relationships.
At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (***************************************************** provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.
**Why Stanford is for You**
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Ourcultureandunique perksempower you with:
+ **Freedom to grow.** We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
+ **A caring culture.** We provide superb retirement plans, generous time-off, and family care resources.
+ **A healthier you.** Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
+ **Discovery and fun.** Stroll through historic sculptures, trails, and museums.
+ **Enviable resources.** Enjoy free commuter programs, ridesharing incentives, discounts and more!
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting acontact form.
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Additional Information
+ **Schedule: Full-time**
+ **Job Code: 4571**
+ **Employee Status: Regular**
+ **Grade: F**
+ **Requisition ID: 107593**
+ **Work Arrangement : Remote Eligible**
$81.3k-92.1k yearly 60d+ ago
Contracting Coordinator
All Care To You
Remote performance improvement coordinator job
About Us
All Care To You is a Management Service Organization providing our clients with healthcare administrative support. We provide services to Independent Physician Associations, TPAs, and Fiscal Intermediary clients. ACTY is a modern growing company which encourages diverse perspectives. We celebrate curiosity, initiative, drive and a passion for making a difference. We support a culture focused on teamwork, support, and inclusion. Our company is fully remote and offers a flexible work environment as well as schedules. ACTY offers 100% employer paid medical, vision, dental, and life coverage for our employees. We also offer paid holiday, sick time, and vacation time as well as a 401k plan. Additional employee paid coverage options available.
Job purpose
Contract Coordinator is responsible for supporting aspects of provider contracting from initial outreach of a provider to final execution of the contract and beyond. This position is ideal for someone who is a strong communicator and team player with exceptional organizational skills.
Duties and responsibilities
Provides administrative support to Contracting team
Works closely with Contract Specialist/Manager to complete the contracting process for the clients in both current contracted regions and network expansions
Call potential providers, preparing and sending contracts and credentialing applications, follow up on outstanding documents and update configuration database
Work with other internal departments to ensure contract terms are loaded correctly
Ability to keep high level of confidence and discretion when dealing with sensitive matters relating to providers, and members. Always maintains strictest confidentiality
Supports contracting department by drafting contracts, and letters
Creates, maintains and updates contract summaries with current, accurate contract and demographic information
Manages all outgoing and incoming contracts as well as related mailings and correspondence
Assists in patient specific agreements and working directly with provider offices under a timeframe.
Organization and data entry of pertinent provider contract information into system.
Other duties as needed.
Qualifications
1-2 years Healthcare Administration experience required
1-2 years Healthcare Contracting experience preferred
1-3 years Customer Service experience
EZCap experience preferred
Must be able to work 8 - 5 PM Pacific Standard Time.
Proficiency using Outlook, Microsoft Teams, Zoom, Microsoft Office (including Word and Excel) and Adobe
Detail oriented and highly organized
Strong ability to multi-task, project management, and work in a fast-paced environment
Strong ability in problem-solving
Ability to self-manage, strong time management skills
Ability to work in an extremely confidential environment
Strong written and verbal communication skills
$41k-61k yearly est. 60d+ ago
Data Quality Coordinator - Remote - Nationwide
Vituity
Remote performance improvement coordinator job
Remote, Nationwide - Seeking Data Quality Coordinator Everybody Has A Role To Play In Transforming Healthcare At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare's most pressing challenges from the inside.
Join the Vituity Team. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.
Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.
The Opportunity
* Serve as primary point person between Data Team and Data Acquisition to coordinate receipt of hospital files, validation, and updates to files as needed.
* Develop and implement validation workflows involving cross functional teams to assess new data feeds and files to ensure accuracy and consistency between the acquired data and source systems, such as client hospital EMR systems or sources internal to the organization.
* Validate data accuracy by working closely with Subject Matter Experts or Medical Directors and their Site Leadership Teams to reconcile data discrepancies and guide requests to completion.
* Create training content and provide centralized guidance for cross functional team members on their roles in validation to ensure accurate reporting.
* Collaborate with Data Engineering to assess data findings from quality checks and anomaly detection, conduct initial troubleshooting, and escalate problems to appropriate teams when necessary.
* Work with data team to track and report on data completeness and quality metrics, including the fill rates of key data elements from source systems, and escalate for individual sources or clients when certain thresholds are met.
* Document data quality issues and troubleshooting efforts as incidents and tickets in ServiceNow and/or Jira, ensuring detailed records of incidents and tracking of resolutions.
* Communicate issues, blockers, or changes to data feeds to downstream parties or users and ensure timely resolution or escalation when necessary.
* Continuously improve data quality standards, processes, and workflows to ensure data accuracy across sources.
* Lead and participate in cross-functional data quality improvement projects aimed at enhancing the integrity of the data in the Enterprise Data Warehouse and its downstream products.
* Collaborate with internal stakeholders, including Product Owners/Program Managers, Data Engineers, and Data Acquisition teams to define data quality project objectives, timelines, and deliverables.
* Design and implement initiatives to automate and streamline data quality monitoring and validation processes, reducing manual effort and increasing overall efficiency.
* Provide regular project updates, documentation, and outcomes to senior leadership, offering data-driven insights and recommendations for further improvements.
Required Experience and Competencies
* Associate's degree, or combination of education and experience that demonstrates the attainment of the requisite knowledge, skills, and abilities required.
* 2+ years of experience in data quality, data analysis, quality assurance, or related roles in a healthcare setting required.
* Experience collaborating with cross-functional teams and stakeholders required.
* Familiarity with incident management or ticketing platforms such as ServiceNow, Zendesk, or Jira required.
* Experience working with data in various formats, coordinating efforts across different teams, communicating and escalating issues, creating and driving effective and repeatable testing and approval processes, and providing validation and testing support as needed is required.
* Bachelor's Degree preferred.
* Experience working with hospital EMR/EHR systems such as Cerner, Epic, or Meditech preferred.
* Project-based experience improving data quality or data workflows preferred.
* Basic SQL skills for querying data sources or troubleshooting issues preferred.
* Experience using Business Intelligence applications such as Tableau or PowerBI preferred.
* Familiarity with HL7 data and feeds is a plus, with the ability to understand and work with healthcare data exchanged between systems preferred.
* Excellent written and verbal communication skills, with the ability to convey complex information to both technical and non-technical audiences.
* Strong analytical and problem-solving abilities and attention to detail when working with data.
* Familiarity with HIPAA regulations and best practices for handling sensitive healthcare data, ensuring compliance in data validation, storage, and sharing processes.
* Strong proficiency in Microsoft Excel.
* Ability to navigate data in various file formats such as Excel, CSV, and TXT.
The Community
Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.
* Monthly wellness events and programs such as yoga, HIIT classes, and more
* Trainings to help support and advance your professional growth
* Team building activities such as virtual scavenger hunts and holiday celebrations
* Flexible work hours
* Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more
Benefits & Beyond*
Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.
* Superior health plan options
* Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
* Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
* Outstanding Paid Time Off: 3-4 weeks' vacation, Paid holidays, Sabbatical
* Student Loan Refinancing Discounts
* Professional and Career Development Program
* EAP, travel assistance, and identify theft included
* Wellness program
* Vituity community initiatives including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more
* Purpose-driven culture focused on improving the lives of our patients, communities, and employees
We are excited to share the base salary range for this position is $31.24 - $39.05, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company's annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.
We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.
Vituity appreciates differences; our dedication to diversity, equity and inclusion is at the heart of our organization. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.
* Benefits for part-time and per diem vary. Please speak to a recruiter for more information.
Applicants only. No agencies please.
$31.2-39.1 hourly 9d ago
Contract Coordinator and Physician Liaison
Healing Solutions 4.2
Remote performance improvement coordinator job
As industry-leading wound care providers, Healing Partners propel standard Skilled Nursing Facility wound care to a completely different level. Our multifaceted approach relieves various burdens - clinical, operational, financial, and practical - from busy owners, administrators, and employees, freeing each staff member to focus optimally on his or her responsibilities and improve overall facility management.
BENEFITS OF WORKING WITH HEALING PARTNERS:
Competitive salary/rate
Monday-Friday day schedule
Benefits: Medical, Dental, Vision, eligible on 1
st
day of month following start date
Employee Assistance Program (EAP)
Health Savings Account (HSA)
Dependent Care FSA
401k, Short Term/Long Term disability and life insurance
Tuition Reimbursement
Discount Programs
Contract Coordinator & Collaborating Physician Liaison Job Responsibilities:
The Contract Coordinator & Collaborating Physician Liaison plays a vital administrative role in supporting the Company's clinical and operational teams. This position serves as the primary liaison for collaborating physicians, ensuring seamless communication, efficient onboarding and offboarding, and ongoing compliance with program requirements. In addition to physician support, the role includes contract preparation, tracking, and file management in coordination with the Contract and Business Development department. Success in this role requires strong organizational skills, attention to detail, and the ability to manage multiple administrative functions across departments.
Contract Administration
Draft, format, and manage various contracts including Service Agreements, Business Associate Agreements (BAAs), vendor contracts, Affiliation Agreements, and Collaborative Practice Agreements (CPAs) using approved templates.
Coordinate contract execution by tracking edits, circulating documents, and ensuring timely completion.
Maintain organized electronic records, tracking sheets, and CRM/CLM systems for all executed contracts.
Collaborate with Divisional Directors, Client Onboarding Manager, and Business Development team to ensure contract compliance and smooth client transitions.
Collaborating Physician Liaison
Serve as the primary administrative contact for collaborating physicians, ensuring consistent support and communication.
Manage onboarding/offboarding processes, training coordination, chart review tracking, insurance updates, and roster maintenance.
Maintain and update the Collaborating Physician Handbook and related documentation.
Prepare CPAs based on new hire alerts and specific requests using standardized templates.
Monitor chart review deadlines and send timely reminders to collaborators.
Maintain credentialing and collaboration documentation in the HUB with standardized naming conventions.
Communicate with the Invoicing team regarding collaborating physician payments.
Implement and monitor state-specific quality assurance requirements.
Stay current with prescriptive authority regulations for Nurse Practitioners in each practicing state.
Update CPA templates with current state requirements and physician information.
Coordinate with the Credentialing department to ensure timely execution of CPAs for provider integration.
Cross-Departmental Coordination and Support
Provide support to Credentialing team, Collaborating Physicians, Medical Director, and client implementation team as needed.
Collaborate with invoicing to ensure timely and accurate payment of Collaborating Physicians.
Process & Continuous Improvement
Maintain standardized contract templates and clause libraries.
Identify workflow efficiencies and propose system/process improvements.
Contract Coordinator & Collaborating Physician Liaison Qualifications and Requirements:
Bachelor's degree or equivalent experience (minimum four years in a related a health-related, administrative or legal support role) preferred
Effective and exceptional written and verbal communication skills, with the ability to convey complex information clearly and professionally across diverse teams and stakeholders.
Effective interpersonal skills and proactive approach to problem-solving.
Strong understanding of contract language and document handling.
Excellent organizational and file management skills.
High attention to detail and ability to manage multiple priorities.
Proficiency in digital tools for document tracking and communication.
Experience in health care industry.
Tech-savvy, with the ability to quickly learn and adapt to new systems.
Working knowledge of HIPAA regulations and Business Associate Agreements (BAAs).
Physical Requirements
:
Ability to sit, use a computer, and communicate via phone for extended periods.
Regular, predictable attendance.
Remote work with occasional in-office presence based on business needs or manager discretion.
Work Environment:
The job duties and functions for this position are performed remotely with a requirement for onsite work on an as needed basis, dictated by business needs and/or manager discretion.
Job Type: Full-time
Salary: $58,000-62,000
Schedule:
Day shift
Monday to Friday
Weekend and night On-Call
Work Location: Remote with possible travel to Company Events
Healing Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
$58k-62k yearly Auto-Apply 60d+ ago
Quality Coordinator-30329
OLSA Resources
Performance improvement coordinator job in Columbus, OH
The Quality Coordinator collects all pertinent information regarding Nutrition complaints and documents these complaints in a manner that is in accordance with the FDA regulations governing our business. The Coordinator assists in the investigation and resolution of all quality concerns and works closely with Division Quality Assurance, Medical Safety and Surveillance, Legal, Regulatory and Public Affairs.
Undergraduate degree in Nursing Required.(2-3 years experience in nursing preferred)
Additional Information
$46k-74k yearly est. 60d+ ago
Proposal Coordinator
Seamon, Whiteside and Assoc, Inc. 4.1
Remote performance improvement coordinator job
Description:
SeamonWhiteside is in search of an ambitious and talented professional to serve as the Proposal Coordinator. The Proposal Coordinator will help develop and submit proposals by providing administrative assistance and marketing materials to the proposal manager. The Proposal Coordinator will work with the proposal specialists, marketing staff, business development staff, team leaders, and clients to meet multiple proposal deadlines by preparing print ready media and supporting documentation.
A successful candidate will have a strong background in marketing, graphic design, or communications. They will be team-oriented.
The Proposal Coordinator will assist in proposal efforts for all SW+ offices but will have a focus on the Western Carolina and South Carolina - Midlands area. The position is open to candidates in any of our current locations including Charleston, Greenville, Summerville, Spartanburg, Charlotte, Columbia, and Raleigh. This position also has remote work flexibility.
About Us
Since the company's beginning in 1985, we've blended the disciplines of civil engineering and landscape architecture from concept to completion to create places of legacy and inspiration for our clients, community, and family. There is a big difference in how engineers and landscape architects visualize a project. At SW+, we approach every plan from both points of view, working together to create a successfully integrated venture. In our world, that's a good thing.
With the goal of being the best design firm in the region, the SW+ leadership team continues to attract the brightest talent, each with a unique expertise in one of the many facets of land design. SW+ has a diverse portfolio at a variety of scales in both the public and private sectors, including mixed-use commercial developments, urban and suburban multifamily, healthcare, office, high-end resort, and parks and recreation projects.
With over 200+ employees and offices in Mount Pleasant, Greenville, Summerville, Spartanburg, and Columbia, SC, as well as Charlotte and Raleigh, NC, SW+ inspires employees to stand behind its tagline, “Elevating the site design experience.” Company culture is at the core of who we are. SW+ offers a mentorship program and other professional growth opportunities.
In addition, company-sponsored events such as golf tournaments, sports teams, and happy hours, along with philanthropic endeavors, provide opportunities throughout the year to lift morale and strengthen bonds between coworkers.
Essential Job Functions
Create, edit, and update print ready media adherent to company standards including project sheets, resumes, and brochures in Adobe InDesign
Edit photos and images for print ready media in Adobe Photoshop
Prepare a variety of print media and required documentation for multiple proposals under deadlines
Proofread and edit proposal narrative and marketing materials
Help maintain and update accurate media and collateral libraries of marketing materials
Search established procurement bid sources for new public proposal opportunities
Participate in strategy meetings to coordinate proposal efforts
Other Skills/ Abilities
Background or interest in graphic design preferred, but not required
Excellent written, verbal, and graphic communication skills
Strong organizational and project management skills
Positive attitude and strong work ethic
Excellent problem solving and critical thinking skills
Excellent interpersonal skills - ability to effectively interact with individuals at all levels
Ability to be both creative and analytical
Positive, solution-oriented attitude
Detail-oriented and accurate
Ability to work in a team environment
Working Environment/Physical Demands
Working Environment
General office environment: Works generally at a desk in a well-lit, air-conditioned cubicle/office, with moderate noise levels
Remote work flexibility
NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.
Requirements:
Minimum Requirements:
Education: Bachelor's degree in marketing, graphic design, communications, business administration preferred OR high school diploma with relevant experience required.
Experience: 2 years of experience in related role preferred
SW Benefits
10 Company paid Holidays
100% Company paid Dental, STD, LTD, and Term Life Insurance
Monthly Cell Phone Reimbursement
Paid Time Off (PTO)
Medical, Vision, Voluntary Term Life, Accidental, Critical Illness, Allstate Term to 100 Life Insurance, and Nationwide Pet Insurance
401K with employer match
Health Savings Account (HSA)/ Flexible Spending Account (FSA)
Wellness Program
Work/Life Balance
For more information on our company and benefits, please visit our website at
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SeamonWhiteside is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
$45k-57k yearly est. 24d ago
Quality Management Specialist with Chinese Language Proficiency
A-Staffing
Performance improvement coordinator job in Lancaster, OH
Job: Quality Management Specialist( Full-time)
We're a Japanese manufacturing company for the automotive, electronics, medical devices, and industrial equipment sectors.
Job Purpose:
To implement IATF and ISO quality systems, with assistance from global team.
To confirm Quality parts are delivered to the customer, per the standards in the Quality Manual
To reduce risks and costs associated with producing nonconforming parts.
To understand and update the Quality Manual, along with global team.
Maintain overall Quality system in plant
Duties:
Follow all safety rules.
Create and update Quality documentation, both for certification and mass production
Maintain compliance of IATF 16949 / ISO 9001.
Input / maintain all customer portals on all quality related activities (scorecards, PPAP submissions / dates, etc).
Communicate all quality issues internally with appropriate supervisors and management
Proficient with Microsoft office (i.e. Excel, Word and Power point).
Other quality duties as assigned.
Skills and Abilities:
Lift up to 40 pounds
Quality Inspection Experience
ISO 9001 Certification Experience
Quality Control Data Analysis
PPAP Process Experience
Experience in automotive manufacturing
Fluency in Chinese
*Extensive experience in automotive manufacturing operations with a comprehensive understanding of the entire production workflow is a huge plus
Location: Lancaster, Ohio
Salary: DOE $55,000.00 - $72,000.00 per year
Benefits: 401(k), Dental, Vision, Health insurance, Paid time off
Visa Support: No
Package Details
$55k-72k yearly 60d+ ago
Attendance Management Coordinator
Ability Matters
Performance improvement coordinator job in Dublin, OH
Why Ability Matters is Different:
Are you outgoing and looking to be involved in the community?
Are you dedicated, timely and focused on the success of others?
Ability Matters is a mission driven, high-end agency founded to support people with autism and other neurological disabilities through education, housing, intervention and day services support.
· Over 160 families served
· A team of over 330 professionals
· 191% growth over the last 5 years
· Twice recognized by the Better Business Bureau for Ethics
· Awarded the Diversity in Business Award
· Awarded the SMART 50 for Innovation
Why You'll Love Working Here
Best-in-Class Pay & Benefits
Work-Life Balance
Career Growth & Training
Supportive & Inclusive Culture
Purpose-Driven Work
Position Details
Position Type: Administrative / Coordination
Total Hours: 40 hours weekly
Pay Rate: $20.00 per hour
Shift Differential: Additional $1.00 per hour for weekend shifts worked with individuals
Position Summary
The Attendance Management Coordinator (AMC) plays a critical role in supporting services for individuals with developmental disabilities by managing staff attendance, responding to call-offs, and coordinating coverage to maintain continuity of care. This position works closely with schedulers and leadership to ensure staffing needs are met while following established attendance and coverage protocols.
Scheduled Work Hours
On-Site Shift Coverage (24 hours):
Friday: 3:00 PM - 11:00 PM
Saturday:
7:00 AM - 3:00 PM
3:00 PM - 11:00 PM
Sunday:
7:00 AM - 3:00 PM
3:00 PM - 11:00 PM
Remote Administrative Hours (16 hours):
Remote administrative and on-call support hours are completed over the weekend and aligned with assigned shift coverage.
Ability Matters is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
$20 hourly 12d ago
Quality Coordinator
Cottonwood Springs
Performance improvement coordinator job in Dublin, OH
Your experience matters
At Columbus Springs - Dublin, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.
What we offer
Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
Competitive Paid Time Off
Employee Assistance Program - mental, physical, and financial wellness assistance
Tuition Reimbursement/Assistance for qualified applicants
And much more...
About Us
People are our passion and purpose. Columbus Springs - Dublin is a 72 bed hospital located in Dublin, OH, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters
How you'll contribute
The Quality Coordinator is responsible for the collection and analysis of data on Facility performance, incidents, and documentation to ensure provision of quality care. Assists in the development and delivery of PerformanceImprovement, Risk Management and Staff Development activities throughout the assigned Facility to ensure that all state, federal, TJC standards for care consistently met. Assists in investigating incidents as needed. Performs a wide range of activities to facilitate healthcare quality, regulatory compliance, risk management, and advocacy services for the Facility and the effective implementation of customer service initiatives provided by the Facility. Ability to effectively handle a wide variety of processes and tasks as delegated by the Director of Quality. Must demonstrate excellent communication and customer service skills.
Essential functions:
Demonstrates excellent customer service skills in assisting patients and visitors in a prompt and courteous manner.
Reviews all patient, family or other written concerns regarding the Facility, staff and/or program according to policy
Organizes and prepares materials for various meetings as required.
Investigate patient concerns, take actions and provide mediation toward problem resolution in a timely manner
Tracks and trends all patient feedback, reporting results to Director of Quality.
Support the commitment of our Facility in adhering to Federal, State, and local rules and regulations governing ethical business practices for healthcare providers.
Assists with medical record audits and spot checks to monitor regulatory compliance and documentation quality.
Collects incident reports; records, analyzes, investigates data and reports to Quality Director.
Assist QA Director with projects that improve care for all patients across facilities.
Performs safety rounds on the units at facility to identify risks and safety concerns and reports these to unit supervisor immediately and to QA
Director as soon as possible.
Support the commitment of our Facility in adhering to Federal, State, and local rules and regulations governing ethical business practices for healthcare providers. Maintain patient confidentiality as outlined by HIPAA/42CFR Part II.
Qualifications and requirements
Education:
Bachelor's degree in a health related field preferred. 3 years' experience in a healthcare facility, previous experience in a psychiatric health care facility preferred.
License: Clinical license preferred
Required Skills:
Proficient in Microsoft Word and Excel. Ability to analyze complex information and use problem solving skills to determine appropriate solutions. Previous quality and patient advocacy experience preferred, strong customer service experience required. CPR certification and Crisis Prevention Training (CPI) within 30 days. May be required to work flexible hours and overtime.
EEOC Statement:
Columbus Springs - Dublin is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
$46k-74k yearly est. Auto-Apply 60d+ ago
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