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Performance improvement coordinator skills for your resume and career

Updated January 8, 2025
5 min read
Below we've compiled a list of the most critical performance improvement coordinator skills. We ranked the top skills for performance improvement coordinators based on the percentage of resumes they appeared on. For example, 13.5% of performance improvement coordinator resumes contained healthcare as a skill. Continue reading to find out what skills a performance improvement coordinator needs to be successful in the workplace.

15 performance improvement coordinator skills for your resume and career

1. Healthcare

Healthcare is the maintenance or improvement of a person's health by the diagnosis and treatment of a person's injury, illness, or any other disease. Healthcare is a basic necessity of human life and is the responsibility of the country's government to ensure that each person gets healthcare. Providing healthcare is the job of certified health professionals that includes doctors, surgeons, nurses, and other physicians. Pharmaceutical companies, hospitals, dentistry, therapy, and health training all come under healthcare. Healthcare plays a vital role in the country's economy and its development.

Here's how performance improvement coordinators use healthcare:
  • Utilize New York Presbyterian Healthcare System COQPIT database for data analysis and creating reports relating to quality improvement and hospital reimbursement.
  • Collaborated with various local, state and national healthcare institutions to identify and implement best practices and evidence-based medicine.

2. Patients

Here's how performance improvement coordinators use patients:
  • Captured, documented and communicated mammography findings to patients resulting in early detection and treatment of breast cancer.
  • Conducted investigations and consulted with physicians, staff and patients regarding community and hospital acquired infections.

3. Performance Improvement

Performance improvement means an overall improvement of a business process to accomplish and achieve enhancement of the efficiency of the function/process, and to make it more profitable and economical, while the stated goals or objectives are accurately achieved and in a cost and time-efficient manner. Performance improvements can occur at several levels, including the employee level, the team level, the department or unit level, and the organization as a whole.

Here's how performance improvement coordinators use performance improvement:
  • Led and collaborated on performance improvement activities; facilitated root cause analysis teams and developed a database for tracking and trending.
  • Maintained database coordination to include key initiative compliance monitors for the organization's Nursing, Performance improvement, Regulations departments.

4. Home Health

Here's how performance improvement coordinators use home health:
  • Served as the lead contact for Joint Commission (home health and hospice) accreditation for initial and resurvey agencies.
  • Provided infection control practices for skilled nursing facility, critical access hospital, satellite clinic, and home health/hospice agency.

5. Quality Improvement

Quality improvement (QA) is a systematic approach to eliminate or reduce rework, wastes, and losses in the production process. It is part of quality management, which aims to increase the ability to meet quality requirements. It manages change and uses data for making decisions to improve policies, programs, and results.

Here's how performance improvement coordinators use quality improvement:
  • Provide process improvement consultation, facilitation, education and data support to clinical quality improvement teams/activities and non-clinical operational teams.
  • Trained and certified in-house performance and quality improvement trainers for various performance and quality improvement training programs.

6. Patient Safety

Here's how performance improvement coordinators use patient safety:
  • Facilitated multiple hospital wide initiatives to improve evidence based practice, patient safety, and disease specific certification requirements.
  • Provide assistance in Risk Management/Patient Safety, by monitoring and reporting of safety issues and indicators.

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7. CMS

A Content Management System or CMS is computer software that works as a framework where content can be assembled and managed by using a database. CMS is an important asset in web development. This platform enables users to create, edit, collaborate on, publish and store digital content. It helps users to manage their content and modify it from a single system.

Here's how performance improvement coordinators use cms:
  • Coordinated accreditation and compliance with DNV, the Joint Commission, the State of Oregon and CMS.
  • Presented routine in-services to clinical staff, and served as a resource for CMS Care Measure compliance.

8. Data Collection

Data collection means to analyze and collect all the necessary information. It helps in carrying out research and in storing important and necessary information. The most important goal of data collection is to gather the information that is rich and accurate for statistical analysis.

Here's how performance improvement coordinators use data collection:
  • Collaborate with analyst team in the design/conduct of data collection and analysis tools for outcomes measurement and evaluation.
  • Monitored and coordinated hospital data collection and analysis to ensure regulatory compliance and quality/performance initiatives.

9. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how performance improvement coordinators use patient care:
  • Assisted with educating staff physicians regarding quality issues for patient care during emergency and severely inclement conditions.
  • Provided education to Physicians regarding hospital patient care goals and strategic plan to increase patient satisfaction.

10. Data Analysis

Here's how performance improvement coordinators use data analysis:
  • Provided data analysis and clinical outcome trending for evaluation and management of processes for regulatory requirements, and strategic priorities.
  • Facilitate teams for quality initiatives, presented data analysis, and assisted in action planning based on results and guidelines

11. Process Improvement

Here's how performance improvement coordinators use process improvement:
  • Core areas of expertise include process improvement, management and organizational engagement, interdepartmental team relationships, and communication.
  • Delivered a training program of standardized continuous process improvement techniques and creative problem-solving for 20+ in-house teams.

12. Commission Standards

Here's how performance improvement coordinators use commission standards:
  • Ensured the accuracy of public health information and materials related to Joint Commission Standards.
  • Maintain compliance with The JointCommission standards.

13. Peer Review

Here's how performance improvement coordinators use peer review:
  • Maintained peer review files and other confidential physician information and patient confidentiality.
  • Prepare informational and educational letters related to physician peer review findings.

14. Lean Six Sigma

Here's how performance improvement coordinators use lean six sigma:
  • Led the deployment of a regional Lean Six Sigma program which integrated continuous improvement initiatives across 15 facilities throughout northeast Ohio.
  • Implemented Lean Six Sigma tools and 8-stages of incoming material process for top 20 suppliers selected by FCA senior management.

15. Sigma

In Greek alphabets, sigma is the 18th letter that means "to sum up". In statistics, the lower case symbol of sigma is the unit of measurement for standard deviation which is used to assess the variability in a given set of data. While the upper case symbol is for summation notation means to add up all the given numbers in the data set.

Here's how performance improvement coordinators use sigma:
  • Used Six Sigma DMAIC cycle and statistical tools to decrease cycle time for a radiology service.
  • Worked under the guide of a lean/six sigma black belt professional on hospital inpatient throughput.
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List of performance improvement coordinator skills to add to your resume

Performance improvement coordinator skills

The most important skills for a performance improvement coordinator resume and required skills for a performance improvement coordinator to have include:

  • Healthcare
  • Patients
  • Performance Improvement
  • Home Health
  • Quality Improvement
  • Patient Safety
  • CMS
  • Data Collection
  • Patient Care
  • Data Analysis
  • Process Improvement
  • Commission Standards
  • Peer Review
  • Lean Six Sigma
  • Sigma
  • Performance Measures
  • Oversight
  • Risk Management
  • Data Entry
  • TJC
  • Regulatory Agencies
  • Patient Outcomes
  • Infection Control
  • Medicaid
  • Accreditation Standards
  • Corrective Action
  • PDSA
  • QA
  • Improvement Committee
  • Surgery
  • Core Measures
  • Regulatory Standards
  • Staff Education
  • OPPE
  • Improvement Plan
  • JCAHO
  • FMEA
  • HIPAA
  • Federal Regulations
  • Analyze Data
  • Patient Satisfaction
  • Educational Programs
  • STARS
  • Quality Measures
  • Chart Audits
  • RCA
  • Educational Materials
  • Regulatory Compliance
  • HEDIS

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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