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Become A Performance Manager

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Working As A Performance Manager

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $119,380

    Average Salary

What Does A Performance Manager Do At Tesoro

* Develops and maintains various performance scorecards, reports, and records used to evaluate operational effectiveness, efficiency, reliability, and asset utilization.
* Works with stakeholders to build relationships and collaborate to establish service level agreements for operational performance.
* Performs trend analysis to determine causal factors, assists with the development of strategy focused on achieving performance targets and business objectives, and leads special projects aimed at improving operational performance.
* Supports execution of the project management office within the department.
* Develops and executes monthly performance management reviews with leadership team.
* Contribute to the development of the Operational Excellence Management System (OEMS) and provide oversight of compliance by the operation.
* Work in a fast-paced, 24x7x365 critical operation, with frequent opportunities to engage senior leadership across the organization

What Does A Performance Manager Do At McKesson

* Analyzes and interprets value data for Performance Rewards program(s)
* Manages data operations for Performance Rewards program
* Works with cross-functional teams to ensure value proposition and program details are clearly identified and communicated with customers and internal stakeholders including sales teams and management
* Manages program membership and parameters with various entities, including Health Mart, ISMC Data Operations, and RelayHealth
* Audits and verifies reports, oversees customer rebates / payments, and other miscellaneous duties within the operations department
* Identifies areas of process and program improvement to meet the needs of our customers through Performance Rewards
* Team communication
* Service support
* Serves as a Program Manager for adjacent initiatives as Performance Rewards program achieves steady state

What Does A Performance Manager Do At United Technologies Corporation

* Manage performance metrics, scorecard roll-up, including oversight and updates to improvement plans to enhance scorecard performance and the overall customer experience.
* Monitor 90 day look-ahead delivery plans and provide early communication to OEM on impact mitigation strategies
* Present performance metrics and improvement plans to OEM’s and UTAS leadership via face to face meetings or conference calls.
* Monitor performance metrics and help analyze potential OEM contractual remedy impacts
* Manage aspects of Entry into Service directly related to production readiness.
* Support production readiness reviews, quality reviews, and SBU level Customer activity.
* Act as a focal point between OEM and internal workgroups to facilitate issue escalation and resolution.
* Create and update presentations and justification summaries for use during executive or senior management meetings at OEMs.
* Manage cross business team site Customer focals to assure delivery and improvement goals are met
* Support information gathering and requests for slide updates from other UTAS work groups

What Does A Performance Manager Do At Accenture

* Identifies, assessesand solves complex businessproblems for area of responsibility, where analysis of situationsor data requires an in-depth evaluation of variable factors
* Closely follows the strategic direction setby senior management when establishing near term goals
* Interacts with senior management at a clientand/or within Accenture onmatters where they may need to gain acceptance on an alternate approach
* Has some latitude indecision-making
* Acts independently todetermine methods and procedures on newassignments

What Does A Performance Manager Do At KPMG

* Oversee the online and offline traveler experience at KPMG and act as a vital link between the travel technology partners, travel management company, and the travel content suppliers
* Monitor and manage the performance of the travel systems and delivery of the services by the travel management company
* Administer the online travel platform and travel agency performance by meeting or exceeding program service level agreements and traveler expectations
* Manage online and offline lifecycles from designing solutions, testing, implementing, and change management activities including communicating and training end-users for travel
* Oversee tactical enhancements and defect resolutions processes for the firm's travel systems and online travel tool
* Provide strategic direction and guidance to our supplier partners both internal and external on optimizing the business process and suite of tools that support Travel

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How To Become A Performance Manager

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Performance Manager jobs

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Performance Manager Career Paths

Performance Manager
Management Consultant Senior Project Manager
Director Of Construction
13 Yearsyrs
Human Resources Coordinator Human Resources Manager
Director Of Human Resources
10 Yearsyrs
Senior Project Manager Program Director
General Manager
7 Yearsyrs
Human Resources Coordinator Human Resources Generalist
Human Resources Business Partner
10 Yearsyrs
Business Analyst Senior Finance Analyst
Manager Finance Planning And Analysis
8 Yearsyrs
Senior Business Analyst Business Analyst/Project Manager
Manager, Assistant Vice President
7 Yearsyrs
Senior Manager Director Of Sales
Operations Director
9 Yearsyrs
General Manager Account Manager
Operations Manager
7 Yearsyrs
Senior Manager Operations Director
President Of Operations
11 Yearsyrs
Business Analyst Project Manager
Program Manager
8 Yearsyrs
Human Resources Generalist Human Resources Manager
Senior Human Resources Manager
9 Yearsyrs
Senior Project Manager Senior Product Manager
Senior Manager
10 Yearsyrs
Finance Manager Operations Manager
Senior Operations Manager
9 Yearsyrs
General Manager Property Manager
Senior Property Manager
8 Yearsyrs
Human Resources Generalist Recruiter
Talent Acquisition Manager
9 Yearsyrs
Finance Manager Assistant Vice President
Vice President And Manager
10 Yearsyrs
Development Director Operations Director
Vice President Of Manufacturing
14 Yearsyrs
Operations Director Director Of Sales And Operations
Vice President Of Sales & Operations
12 Yearsyrs
Management Consultant Product Manager
Vice President, Product Management
13 Yearsyrs
Operations Director Vice President, Business Development
Vice President, Strategy
13 Yearsyrs
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Performance Manager Demographics

Gender

  • Male

    60.2%
  • Female

    37.5%
  • Unknown

    2.3%

Ethnicity

  • White

    78.7%
  • Hispanic or Latino

    9.7%
  • Asian

    8.9%
  • Unknown

    2.0%
  • Black or African American

    0.7%
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Languages Spoken

  • Spanish

    52.5%
  • French

    10.2%
  • Portuguese

    5.1%
  • German

    5.1%
  • Arabic

    5.1%
  • Japanese

    3.4%
  • Italian

    3.4%
  • Filipino

    1.7%
  • Chinese

    1.7%
  • Georgian

    1.7%
  • Dutch

    1.7%
  • Urdu

    1.7%
  • Hindi

    1.7%
  • Tagalog

    1.7%
  • Russian

    1.7%
  • Polish

    1.7%
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Performance Manager

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Performance Manager Education

Performance Manager

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Real Performance Manager Salaries

Job Title Company Location Start Date Salary
Project Hsse & Social Performance Manager Shell International Exploration and Production Inc. Houston, TX Aug 25, 2016 $240,100
Performance Metrics Manager H.J. Heinz Company Pittsburgh, PA Aug 31, 2014 $200,000
Performance Metrics Manager H.J. Heinz Company Pittsburgh, PA Sep 08, 2014 $200,000
Performance Improvement Manager-Consumer Products (Multiple Positions) Ernst & Young U.S. LLP New York, NY Feb 03, 2015 $168,300
Manager, Total Performance Management (TPM) Nestle Waters North America, Inc. Denton, TX Oct 17, 2011 $150,500
Vehicle Performance and NVH Manager ZOOX, Inc. Menlo Park, CA Jan 08, 2016 $150,000 -
$170,000
Performance Improvement Manager-TE-AAS (Mult. POS.) Ernst & Young U.S. LLP Atlanta, GA Jun 05, 2016 $149,760 -
$184,700
Performance Improvement Manager, SAP APO H.J. Heinz Company Pittsburgh, PA Oct 20, 2014 $145,000
Senior Performance Improvement Manager-SAP SNP H.J. Heinz Company Simi Valley, CA Oct 20, 2014 $145,000
Performance Improvement Manager, SAP APO H.J. Heinz Company Simi Valley, CA Oct 20, 2014 $145,000
Manager of Development, Financial Risk and Perform Fiserv Solutions, Incorporated Norcross, GA Aug 26, 2011 $145,000
Performance Improvement (PI) Manager-Enabling Technologies-Oracle Utilities Ernst & Young U.S. LLP Los Angeles, CA Nov 20, 2015 $144,560
Performance Improvement Manager Ernst & Young U.S. LLP San Francisco, CA Jun 22, 2011 $125,570 -
$180,250
Tax Performance Manager, People Advisory Services Ernst & Young U.S. LLP New York, NY Apr 07, 2016 $125,000
Manager, Performance Integral Development Corporation Sunnyvale, CA Nov 01, 2011 $125,000
Manager, Business Performance DTE Energy Corporate Services, LLC Detroit, MI Sep 03, 2015 $124,800
Performance Improvement Manager Ernst & Young U.S. LLP Cincinnati, OH Aug 14, 2013 $124,600
Planning & Performance Manager-Mexico & Belize American Sugar Refining, Inc. West Palm Beach, FL May 01, 2015 $122,720 -
$150,000
Retail Performance Manager Chopard USA Ltd. New York, NY Mar 09, 2016 $120,000
Manager-Performance Analysis Continental Airlines, Inc. Chicago, IL Sep 30, 2011 $120,000
Business Performance Manager MWH Americas, Inc. Broomfield, CO Oct 04, 2011 $105,123
Manager, Planning & Performance Management Genon Energy Services, LLC Houston, TX May 20, 2012 $105,000
Performance Improvement-Manager Ernst & Young U.S. LLP San Francisco, CA Jun 01, 2011 $104,350
Performance Improvement Manager Ernst & Young U.S. LLP San Francisco, CA Jan 10, 2011 $104,000 -
$180,250
Manager, Techops Performance Delta Air Lines, Inc. Atlanta, GA Jul 25, 2013 $103,572
Manager, Supplier Performance Management CCI Manufacturing Il Corporation Lemont, IL Sep 17, 2015 $103,334
FSO-Tax Performance Advisory-Manager Ernst & Young U.S. LLP McLean, VA Feb 03, 2015 $102,750
Business Performance Manager Direct Energy, LP Houston, TX Sep 01, 2012 $100,975

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Top Skills for A Performance Manager

EnsureComplianceProceduresFinancialAnalysisCustomerServicePerformanceImprovementProductsSafetyPerformanceManagementISOKeyPerformanceIndicatorsResourceProcessImprovementProjectManagementCustomerSatisfactionAuditOversightSigmaContinuousImprovementHRPerformanceMetrics

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Top Performance Manager Skills

  1. Ensure Compliance
  2. Procedures
  3. Financial Analysis
You can check out examples of real life uses of top skills on resumes here:
  • Implemented and managed robust call monitoring and quality assurance program to ensure compliance with company policies and Federal and State regulations.
  • Designed and implemented the policies and standard operating procedures for the residential and light commercial line of business.
  • Led financial analysis of company wide performance, budgeting, business planning and turnaround initiatives.
  • Launched a Premium Brand program which ensured consistency of customer service.
  • Manage the Performance Improvement program.

Top Performance Manager Employers

Performance Manager Videos

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