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Become A Performance Manager

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Working As A Performance Manager

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $99,469

    Average Salary

What Does A Performance Manager Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

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How To Become A Performance Manager

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Performance Manager Jobs

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Performance Manager Career Paths

Performance Manager
Management Consultant Senior Project Manager
Director Of Construction
13 Yearsyrs
Human Resources Coordinator Human Resources Manager
Director Of Human Resources
10 Yearsyrs
Senior Project Manager Program Director
General Manager
7 Yearsyrs
Human Resources Coordinator Human Resources Generalist
Human Resources Business Partner
10 Yearsyrs
Business Analyst Senior Finance Analyst
Manager Finance Planning And Analysis
8 Yearsyrs
Senior Business Analyst Business Analyst/Project Manager
Manager, Assistant Vice President
7 Yearsyrs
Senior Manager Director Of Sales
Operations Director
9 Yearsyrs
General Manager Account Manager
Operations Manager
7 Yearsyrs
Senior Manager Operations Director
President Of Operations
11 Yearsyrs
Business Analyst Project Manager
Program Manager
8 Yearsyrs
Human Resources Generalist Human Resources Manager
Senior Human Resources Manager
9 Yearsyrs
Senior Project Manager Senior Product Manager
Senior Manager
10 Yearsyrs
Finance Manager Operations Manager
Senior Operations Manager
9 Yearsyrs
General Manager Property Manager
Senior Property Manager
8 Yearsyrs
Human Resources Generalist Recruiter
Talent Acquisition Manager
9 Yearsyrs
Finance Manager Assistant Vice President
Vice President And Manager
10 Yearsyrs
Development Director Operations Director
Vice President Of Manufacturing
14 Yearsyrs
Operations Director Director Of Sales And Operations
Vice President Of Sales & Operations
12 Yearsyrs
Management Consultant Product Manager
Vice President, Product Management
13 Yearsyrs
Operations Director Vice President, Business Development
Vice President, Strategy
13 Yearsyrs
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Do you work as a Performance Manager?

Performance Manager Demographics

Gender

Male

60.0%

Female

37.7%

Unknown

2.3%
Ethnicity

White

61.7%

Hispanic or Latino

14.0%

Black or African American

11.1%

Asian

9.1%

Unknown

4.1%
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Languages Spoken

Spanish

54.4%

French

12.3%

Portuguese

5.3%

German

5.3%

Arabic

5.3%

Chinese

3.5%

Japanese

3.5%

Italian

3.5%

Dutch

1.8%

Hindi

1.8%

Urdu

1.8%

Polish

1.8%
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Performance Manager Education

Schools

University of Phoenix

18.6%

Villanova University

7.7%

Northeastern University

7.1%

University of North Carolina at Charlotte

5.5%

Michigan State University

4.9%

Ohio State University

4.9%

Pennsylvania State University

4.4%

Georgia State University

4.4%

University of Southern California

4.4%

Strayer University

4.4%

Arizona State University

3.8%

University of Memphis

3.8%

University of North Carolina at Greensboro

3.3%

Auburn University

3.3%

Troy University

3.3%

Florida State University

3.3%

Wichita State University

3.3%

Northern Illinois University

3.3%

Indiana University Bloomington

3.3%

Emory University

3.3%
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Majors

Business

37.2%

Finance

7.9%

Management

7.8%

Human Resources Management

4.6%

Marketing

4.4%

Psychology

3.8%

Computer Science

3.5%

Communication

3.3%

Nursing

3.2%

Electrical Engineering

3.2%

Accounting

3.2%

Economics

2.7%

Project Management

2.5%

Computer Information Systems

2.3%

Criminal Justice

2.1%

Education

1.8%

Biology

1.8%

English

1.7%

Public Relations

1.6%

Elementary Education

1.5%
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Degrees

Bachelors

39.9%

Masters

33.0%

Other

16.5%

Associate

4.5%

Certificate

3.0%

Doctorate

2.3%

Diploma

0.6%

License

0.1%
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Job type you want
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Part Time
Internship
Temporary

Real Performance Manager Salaries

Job Title Company Location Start Date Salary
Project Hsse & Social Performance Manager Shell International Exploration and Production Inc. Houston, TX Aug 25, 2016 $240,100
Performance Metrics Manager H.J. Heinz Company Pittsburgh, PA Aug 31, 2014 $200,000
Performance Metrics Manager H.J. Heinz Company Pittsburgh, PA Sep 08, 2014 $200,000
Performance Improvement Manager-Consumer Products (Multiple Positions) Ernst & Young U.S. LLP New York, NY Feb 03, 2015 $168,300
Manager, Total Performance Management (TPM) Nestle Waters North America, Inc. Denton, TX Oct 17, 2011 $150,500
Vehicle Performance and NVH Manager ZOOX, Inc. Menlo Park, CA Jan 08, 2016 $150,000 -
$170,000
Performance Improvement Manager-TE-AAS (Mult. POS.) Ernst & Young U.S. LLP Atlanta, GA Jun 05, 2016 $149,760 -
$184,700
Performance Improvement Manager, SAP APO H.J. Heinz Company Pittsburgh, PA Oct 20, 2014 $145,000
Performance Improvement Manager, SAP APO H.J. Heinz Company Simi Valley, CA Oct 20, 2014 $145,000
Senior Performance Improvement Manager-SAP SNP H.J. Heinz Company Simi Valley, CA Oct 20, 2014 $145,000
Manager of Development, Financial Risk and Perform Fiserv Solutions, Incorporated Norcross, GA Aug 26, 2011 $145,000
Performance Improvement (PI) Manager-Enabling Technologies-Oracle Utilities Ernst & Young U.S. LLP Los Angeles, CA Nov 20, 2015 $144,560
Tax Performance Manager, People Advisory Services Ernst & Young U.S. LLP New York, NY Apr 07, 2016 $125,000
Manager, Performance Integral Development Corporation Sunnyvale, CA Nov 01, 2011 $125,000
Manager, Business Performance DTE Energy Corporate Services, LLC Detroit, MI Sep 03, 2015 $124,800
Performance Improvement Manager Ernst & Young U.S. LLP Cincinnati, OH Aug 14, 2013 $124,600
Planning & Performance Manager-Mexico & Belize American Sugar Refining, Inc. West Palm Beach, FL May 01, 2015 $122,720 -
$150,000
Retail Performance Manager Chopard USA Ltd. New York, NY Mar 09, 2016 $120,000
Business Performance Manager 99Games Online Inc. San Francisco, CA May 18, 2015 $120,000 -
$145,000
Performance Excellence Manager Baker Hughes Incorporated Houston, TX Apr 18, 2011 $120,000
Performance Improvement-Manager Ernst & Young U.S. LLP San Francisco, CA Jun 01, 2011 $104,350
Performance Improvement Manager Ernst & Young U.S. LLP San Francisco, CA Jan 10, 2011 $104,000 -
$180,250
Manager, Techops Performance Delta Air Lines, Inc. Atlanta, GA Jul 25, 2013 $103,572
Manager, Supplier Performance Management CCI Manufacturing Il Corporation Lemont, IL Sep 17, 2015 $103,334
FSO-Tax Performance Advisory-Manager Ernst & Young U.S. LLP McLean, VA Feb 03, 2015 $102,750
Business Performance Manager Direct Energy, LP Houston, TX Sep 01, 2012 $100,975
Manager, Performance Improvement Holcim (Us) Inc. Hagerstown, MD Sep 11, 2015 $100,693 -
$140,000
Global Replenishment Performance Manager NIKE, Inc. Beaverton, OR Feb 22, 2011 $100,000

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Top Skills for A Performance Manager

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  1. Performance Reviews
  2. Procedures
  3. Financial Statements
You can check out examples of real life uses of top skills on resumes here:
  • Authored appraisals or performance reviews.
  • Coached staff in service-oriented model and developed performance benchmarks, providing staff with clear and documented procedures and expectations.
  • Prepare monthly financial statements and performance commentary.
  • Sustained office operations and sales numbers without a storefront, culminating in retail facility earning a regional customer service recognition honor.
  • Lead architect responsible for delivering high performance content management and content delivery products.

How Would You Rate Working As a Performance Manager?

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Top Performance Manager Employers

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