Performance manager job description

Clackamas

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to ensure individuals with disabilities are able to perform the essential functions[GT1] [GT2] .

Ability to drive performance through other team members
Minimum 2-3 years estimating experience preferred
Strong time management skills and ability to multi-task
Excellent communication skills, both written and oral across multiple organizational layers
Ability to asses center level performance in regards to key metrics, individual skill levels and Caliber culture
Ability to communicate and manage the change process within assigned territory
Proven organizational skills and ability to handle multiple assignments simultaneously with strong attention to details
Proven customer/client service skills
Development of bench strength for key clients to eliminate loss of business during team mate transitions or absences
Ability to analyze client metrics and performance trends for multiple DRP programs utilizing all available reporting and tools, including CCC Accumark Advisor and Caliber Client Metric reporting.
Development of performance improvement plans and business action plans focused on driving center and client performance.
Working knowledge of CCC One estimating platform and management system
Working knowledge of client specific estimating platforms (Mitchell, Audatex, NuGen) as needed in assigned market
Working knowledge of key DRP accounts within assigned territory and ability to train client expectations, estimating requirements
Current and continued knowledge of proper vehicle repair procedures and technologies
Obtain and maintain I-CAR Gold status
Ability to support new acquisition growth through training
Conflict resolution with customer and/or DRP partners to reduce escalations to client level
Ability to complete real-steel re-inspections within assigned territory and provide coaching and feedback at CM and Service Advisor levels
Ability to multi-task and adapts well to a fast paced environment
Advanced skills in Microsoft Office, including Word, Excel, Outlook and PPT.
Must have valid driver's license and be eligible for coverage under Caliber's insurance policy (not an excluded driver)

#PIQ3

PandoLogic. Keywords: Service Center Manager, Location: Portland, OR - 97294 , PL: 545095979

The Civilian Business Unit of SAIC is seeking a highly qualified Performance Manager to support a large federal Information Technology (IT) contract in the Washington DC Metropolitan area.

Job Duties/Responsibilities: Plans, directs, and coordinates the performance management activities in support of the program.
These include:

1. Developing and executing performance reporting for contract obligated service levels.

2. Developing a dashboard or other mechanism to continuously report on critical deliverables and help monitor metrics to proactively identify issues before they impact the SLA's.

3. Work with highly technical resources to determine root cause analysis of issues and report on ways to prevent issues in the future.

4. Continuously improve the performance management activities.

This may include managing a team including related duties such as establishes objectives and plans for the team's operations; identifies and assembles the optimal combination of personnel, technologies, and methodologies to meet current and near-term requirements; translates organizational objectives into work plans; creates contingency plans to meet changes in business circumstances. Position will perform a wide variety of functions as needed to help the team deliver successful results.

The position will work closely with the government technical leadership, customer organizations and the SAIC Program Manager. The duties will include interfacing with the customer organizations at all levels from CIO to Analysts; developing and presenting performance reports; developing and meeting performance management requirements; helping to manage all aspects of the program regarding performance management activities.

**Qualifications**

TYPICAL EDUCATION AND EXPERIENCE:

Bachelors and ten (10) years or more of related experience; Masters and eight (8) years or more experience ; PhD or JD and five (5) years or more experience.

- Must be US Citizen

- Must be able to obtain and maintain DOE Q

- 5 Years experience managing a broad range of IT performance management activities.

Must have experience developing tools and reporting to report on performance across the full range of SLA's and activities on a large contract with over 100 FTE's. This should include developing improvement processes to proactively ensure SLA's are met. The processes and reports should have shown the status in a dashboard or similar mechanism to identify issues as early as possible.

Must also have experience developing root cause analysis with highly technical IT resources including identifying ways to prevent issues in the future and assembling these findings into a report and/or presentation.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
REQNUMBER: 2114077

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

Intel is a global leader, creating world-changing technology that enables progress and enriches lives. We are at the intersection of several technology inflections - artificial intelligence, 5G network transformation, and the rise of the intelligent edge- that together will shape the future of technology.Intel's Programmable Solutions Group (PSG) has been delivering industry leading custom logic solutions to customers since inventing the world's first programmable logic device in 1984. The mission of PSG is to drive the future for FPGA and Intel eASIC™ technology/solutions around the globe. Within PSG, you'll be surrounded by some of the brightest minds/engineers in the world. PSG has the best-in-market FPGA with 2X better fabric performance per watt over the competition, these devices leverage heterogeneous 3D system-in-package technology and 10nm SuperFin Technology. PSG is committed to aggressively expand our position for a broad range of market segments.The PSG Performance-Power team is seeking a motivated Manager to join our team to work on the cutting-edge FPGA performance/watt optimization. As a manager, set priorities for the team, get results across boundaries, ensure an inclusive work environment, develop employees, and manage performance.Responsibilities in this position include, but are not limited to:

Meet product performance and power requirements for Intel's FPGAs.Post-silicon Performance and power optimization to achieve best in class performance/watt.Product definition to provide the best performance-power offerings to meet broad customer requirements.Design, circuit, and process debug on cutting edge technology.Develop and debug complex software programs to convert design validation vectors and drive complex test equipment.Tests, validates, modifies, and redesigns circuits to guarantee component margin to specification.Analyze customer returns.Create and apply concepts for optimizing component production relative to both quality and cost constraints.Plan and schedule daily tasks, develops solutions to problems.Self-motivated and a problem solver.

You must possess the minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. Experience listed below would be obtained through a combination of your schoolwork/classes/research and/or relevant previous job and/or internship experiences.
Qualifications:

Minimum Education RequirementBachelors or Master's degree in Electrical/Computer Engineering or related degree.
Minimum Requirements
8+ years of industry experience.Experience in Static timing analysis.Experience in Performance-power optimization.Experience in circuits and logic design methodology.

Preferred Qualifications
FPGA experience.Scripting language Perl or Python.Silicon testing/validation experience.Experience device physics.

Job Type:
Experienced Hire

Shift:
Shift 1 (United States of America)

Primary Location:
US, California, San Jose

Additional Locations:
US, Oregon, Hillsboro

Intel strongly encourages employees to be vaccinated against COVID-19. Intel aligns to federal, state, and local laws and as a contractor to the U.S. Government is subject to government mandates that may be issued. Intel policies for COVID-19 including guidance about testing and vaccination are subject to change over time.

Business group:
The Programmable Solutions Group (PSG) was formed from the acquisition of Altera. As part of Intel, PSG will create market-leading programmable logic devices that deliver a wider range of capabilities than customers experience today. Combining Altera's industry-leading FPGA technology and customer support with Intel's world-class semiconductor manufacturing capabilities will enable customers to create the next generation of electronic systems with unmatched performance and power efficiency. PSG takes pride in creating an energetic and dynamic work environment that is driven by ingenuity and innovation. We believe the growth and success of our group is directly linked to the growth and satisfaction of our employees. That is why PSG is committed to a work environment that is flexible and collaborative, and allows our employees to reach their full potential.

Posting Statement:
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Position of Trust
N/A

Work Model for this Role
This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. In certain circumstances the work model may change to accommodate business needs.