As the name entails, performance managers are responsible for maintaining and improving employee performance based on organizational objectives. Their job may vary depending on the industry they work in, but common duties include collecting and analyzing performance data, developing effective systems for information collection, and performing statistical performance analysis. Additional duties of a performance manager may include organizing and conducting training and development on best practices and resolving workplace barriers to performance.

Performance Manager Responsibilities

Here are examples of responsibilities from real performance manager resumes representing typical tasks they are likely to perform in their roles.

  • Manage a staff of 40 FTE exempt and non-exempt employees.
  • Manage the QA process to ensure all forecasting and billing goals are meet.
  • Manage position management project which assign job codes and create hierarchy in HRIS.
  • Manage in-house ShoreTel VLAN network and install and configure IP phones for new employees.
  • Manage the assessment and subsequent modifications to the end-to-end PMO processes for maintenance projects.
  • Initiate and manage the development of a randomize UVM environment for verification of this IP.
  • Code SQL database queries for generation of management reports.
  • Monitor supplier performance through annual performance reviews, develop supplier performance measurements and KPIs.
  • Perform data element analysis to determine design approach on data elements for extracting and populating into object orient database management system.
  • Monitor and track OEE on all machines.
  • Support windows base call routing system - CosmoCall.
  • Proceed to secure $50k seed funding & prototyping.
  • Design and help implement the premium bay windows manual.
  • Coordinate release for all OpEx content publish to WWOfferings to SLPMO and LCA.
  • Develop class-training presentations, process model diagrams using Visio, and create job aides.

Performance Manager Skills and Personality Traits

We calculated that 9% of Performance Managers are proficient in Performance Management, Project Management, and Customer Service. They’re also known for soft skills such as Communication skills, Leadership skills, and Management skills.

We break down the percentage of Performance Managers that have these skills listed on their resume here:

  • Performance Management, 9%

    Developed a core suite of integrated and streamlined Performance Management reports and processes based on corporate, fiduciary and compliance requirements.

  • Project Management, 9%

    Applied Lean Six Sigma Black Belt and Human Performance Technology methodologies to manage department initiatives using Agile project management principles.

  • Customer Service, 8%

    Sustained office operations and sales numbers without a storefront, culminating in retail facility earning a regional customer service recognition honor.

  • Process Improvement, 6%

    Identified and managed process improvement programs which upgraded productivity, product quality and facilitated better cost of poor quality metrics.

  • Performance Improvement, 6%

    Facilitate, develop and provide in-service training for all departments as necessary to address performance improvement opportunities and risk reduction strategies.

  • Continuous Improvement, 5%

    Created a comprehensive Inclusion training program directed to improve inclusive management behavior, diversity in the workplace and continuous improvement.

Some of the skills we found on performance manager resumes included "performance management," "project management," and "customer service." We have detailed the most important performance manager responsibilities below.

  • The most important skills for a performance manager to have in this position are communication skills. In this excerpt that we gathered from a performance manager resume, you'll understand why: "top executives must be able to communicate clearly and persuasively" According to resumes we found, communication skills can be used by a performance manager in order to "managed and developed organizational training, communications, and process improvement solutions for both internal and external hp customers. "
  • Another trait important for fulfilling performance manager duties is leadership skills. According to a performance manager resume, "top executives must be able to lead an organization successfully by coordinating policies, people, and resources." Here's an example of how performance managers are able to utilize leadership skills: "managed the hr function in a hr business partnering model for shared hr leadership. "
  • Another skill that is quite popular among performance managers is management skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a performance manager resume: "top executives must shape and direct the operations of an organization" This example from a resume shows how this skill is used: "developed first company dashboard to show hr and talent management effectiveness and efficiency performance measures in supporting the company business plan. "
  • A performance manager responsibilities sometimes require "problem-solving skills." The responsibilities that rely on this skills are shown by this resume excerpt: "top executives need to identify and resolve issues within an organization" This resume example shows how this skill is used by performance managers: "developed business relationships; create sales with decision makers to recommend appropriate performance improvement solutions. "
  • Another common skill for a performance manager to be able to utilize is "time-management skills." Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals. A performance manager demonstrated the need for this skill by putting this on their resume: "completed monthly calculation of bonus commissions timely and accurately that ensured proper recording in general ledger within the agreed deadlines. "
  • See the full list of performance manager skills.

    Choose From 10+ Customizable Performance Manager Resume templates

    Build a professional Performance Manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Performance Manager resume.

    Performance Manager Resume
    Performance Manager Resume
    Performance Manager Resume
    Performance Manager Resume
    Performance Manager Resume
    Performance Manager Resume
    Performance Manager Resume
    Performance Manager Resume
    Performance Manager Resume
    Performance Manager Resume
    Performance Manager Resume
    Performance Manager Resume
    Performance Manager Resume
    Performance Manager Resume
    Performance Manager Resume
    Performance Manager Resume

    resume document icon

    Don't Have A Professional Resume?

    What Manager, Center Operationss Do

    The duties of a manager of center operations depend on one's industry of employment. Typically, their responsibilities revolve around overseeing business operations, setting targets, assessing the workforce's performance, and performing corrective measures on any issues or concerns. Moreover, there are also instances where they have to produce progress reports, devise strategies for optimal business performance, delegate tasks, and even manage the budget. As a manager, it is crucial to lead and encourage the team to reach goals and sales targets while implementing the company's policies and regulations.

    In this section, we take a look at the annual salaries of other professions. Take manager, center operations for example. On average, the managers, center operations annual salary is $42,462 lower than what performance managers make on average every year.

    While their salaries may differ, one common ground between performance managers and managers, center operations are a few of the skills required in each craft. In both careers, employees bring forth skills like performance management, project management, and process improvement.

    As far as similarities go, this is where it ends because a performance manager responsibility requires skills such as "customer service," "performance improvement," "visualization," and "business development." Whereas a manager, center operations is skilled in "infrastructure," "standard operating procedure," "patients," and "professional work." So if you're looking for what truly separates the two careers, you've found it.

    Managers, center operations receive the highest salaries in the manufacturing industry coming in with an average yearly salary of $68,400. But performance managers are paid more in the professional industry with an average salary of $110,053.

    The education levels that managers, center operations earn is a bit different than that of performance managers. In particular, managers, center operations are 5.3% less likely to graduate with a Master's Degree than a performance manager. Additionally, they're 0.4% less likely to earn a Doctoral Degree.

    What Are The Duties Of a Manager Executive?

    A manager executive is in charge of supervising and overseeing an establishment's daily operations, ensuring everything runs efficiently and adheres to company standards. They mostly have administrative duties such as setting goals and guidelines, establishing budgets and timelines, making significant decisions, delegating responsibilities among managers, and reviewing progress reports, addressing issues and concerns. They also spearhead programs and projects, highlighting their vision and mission. Additionally, a manager executive leads and empowers employees while implementing policies and regulations that shape the company.

    Now we're going to look at the manager executive profession. On average, managers executive earn a $14,751 lower salary than performance managers a year.

    A similarity between the two careers of performance managers and managers executive are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "project management," "customer service," and "business development. "

    But both careers also use different skills, according to real performance manager resumes. While performance manager responsibilities can utilize skills like "performance management," "process improvement," "performance improvement," and "continuous improvement," some managers executive use skills like "human resources," "logistics," "powerpoint," and "payroll."

    In general, managers executive study at similar levels of education than performance managers. They're 3.2% less likely to obtain a Master's Degree while being 0.4% more likely to earn a Doctoral Degree.

    How a General Manager Of Operations Compares

    General managers of operations are employed to oversee the overall operations of businesses. Their responsibilities include the improvement of the efficiency of the operations and overall management. They coordinate the primary performance goals for direct reporting functions and set the strategies for the organization. It is their responsibility to communicate strategy as well as results to employees. They also engage with the corporate officers in the strategic planning and development of the organization or enterprise.

    The third profession we take a look at is general manager of operations. On an average scale, these workers bring in lower salaries than performance managers. In fact, they make a $13,999 lower salary per year.

    While looking through the resumes of several performance managers and general managers of operations we discovered that both professions have similar skills. These similarities include skills such as "performance management," "customer service," and "process improvement," but they differ when it comes to other required skills.

    There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, a performance manager is likely to be skilled in "project management," "performance improvement," "visualization," and "sql," while a typical general manager of operations is skilled in "develop team," "financial statements," "logistics," and "payroll."

    General managers of operations are known to earn lower educational levels when compared to performance managers. Additionally, they're 6.0% less likely to graduate with a Master's Degree, and 0.5% less likely to earn a Doctoral Degree.

    Description Of a Business Manager

    A business manager is responsible for directing the overall operations of the company, ensuring that all employees do their tasks efficiently and accurately. Business managers' duties include developing strategic solutions, evaluating employees' performance, identifying business opportunities to grow, monitoring the company's expenses to meet its budget goals, implementing techniques to boost the company's revenue and profitability, and adhering to the company's legal policies and procedures. A business manager must have excellent leadership and interpersonal skills to supervise daily operations.

    Now, we'll look at business managers, who generally average a lower pay when compared to performance managers annual salary. In fact, the difference is about $20,323 per year.

    While their salaries may vary, performance managers and business managers both use similar skills to perform their jobs. Resumes from both professions include skills like "project management," "customer service," and "business development. "

    Even though a few skill sets overlap, there are some differences that are important to note. For one, a performance manager might have more use for skills like "performance management," "process improvement," "performance improvement," and "continuous improvement." Meanwhile, some business managers might include skills like "powerpoint," "human resources," "payroll taxes," and "business plan" on their resume.

    Now, let's take a closer look at the financials in each career. The technology industry tends to pay more for business managers with an average of $98,577. While the highest performance manager annual salary comes from the professional industry.

    In general, business managers reach similar levels of education when compared to performance managers resumes. Business managers are 4.1% less likely to earn their Master's Degree and 0.4% less likely to graduate with a Doctoral Degree.

    What a Performance Manager Does FAQs

    What Is The Role Of A Performance Manager?

    The role of a performance manager is to monitor and improve the performance of employees in their company. Performance management is a set of processes that aims to maintain and improve employee performance according to an organization's objectives.

    Search For Performance Manager Jobs