Performance manager work from home jobs

For over twenty years, the Posen Library has been producing print and digital collections of primary sources (images as well as excerpts from texts translated from over twenty languages). Experts in the field have curated these sources that represent a variety of voices from Jewish culture and history, from all over the world and from the biblical to the contemporary periods. Through them, the Posen Library seeks to fulfill its mission to provide an expansive view of Jewish culture and history and to combat the tendency to reduce and simplify debates about Jews and Judaism. The project is in a moment of transition as we complete the print collection and expand our digital work. The operations manager will work closely with the managing editor and the CEO to ensure that existing operations, including filing and payment systems, run smoothly. The operations manager will also bring their experience in file and contact management as well as finance systems to improve our infrastructure and create efficiencies. Operations Manager tasks include but are not limited to: Oversee operations systems and administration: maintain already-established technology, data, and finance systems, process payment paperwork, keep immaculate records Manage and coordinate book inventory and shipments Troubleshoot issues with infrastructure systems as they arise Collaborate with the managing editor and the CEO to identify areas for increased efficiency, including improving current file-sharing, finance, and contact-management systems Recommend solutions and manage the new systems once established Provide basic tech support for staff Assist with administrative aspects of hiring fellows and staff Qualifications At least 5 years of experience in operations administration, contact management, and payment systems In-depth knowledge of various office programs and database systems across technology platforms, including QuickBooks Online, Google Workspace, at least one CRM platform, Dropbox, and Adobe, as well as an enthusiasm to learn more Demonstrated ability to manage and prioritize multiple tasks and logistics in a remote-working environment Independent initiative and resourceful problem-solving, along with excitement to be part of a team committed to one another's growth Excellent communication skills A sense of humor and ability to roll with the punches Term This is an at-will, salaried, full-time position. Must be able to legally work in the United States or Canada. The position is mostly remote with occasional trips for events and conferences. Please send a letter of interest and resume to managing editor Sarah Shectman at ************************** by December 4, 2025. Compensation $85,000 annual salary plus a generous benefits package including: Employer contribution toward medical, dental, and vision premiums Up to $2,000 annual reimbursement for non-covered medical expenses Designated federal and Jewish holidays off 20 vacation days plus 12 flexible days of paid time off Up to $1,000 annual professional development support Up to $1,000 annual childcare coverage reimbursement for work-required travel

About Us This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991. Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal. While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East. Position Purpose An exciting opportunity exists for an Associate Store Manager, to join our Bal Harbour team. The Associate store Manager will work with the Store Manager to lead a team of passionate brand ambassadors whilst embodying the ZIMMERMANN brand: brining optimism, creativity, and sophistication in everything they do. Inspiring the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision. Role Responsibilities To consistently provide strong leadership, lead by example and present as a role model for all team members. Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience. To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge. Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline. Drive the recruitment process in line with Zimmermann's Diversity and inclusion vision. To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude. To identify the succession plan required to develop strong career paths for all team members in collaboration with Store Manager. Providing consistent feedback for the team's development and training and following company guidelines when team member performance does not meet expectations. To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive. Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure. To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures. Effectively managing store rostering including timesheet management and roster creation. About you Proven experience in a similar leadership role in luxury retail. Excellent organisation skills and high attention to detail. Passion for the brand and Fashion retail industry Strong communication skills and the ability to build strong, genuine relationships with team members and clientele. Desire for a long-term and fulfilling career journey. Why join our team? Bespoke career development plans and access to strong mentors and industry leaders. Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally. Competitive package, seasonal uniforming and team member discount Be part of a responsible fashion house with a focus in leading in sustainability Compensation Zimmermann utilizes the advertised salary range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure. Although the published salary range is a genuine estimate of the intended pay for the role, Zimmermann maintains the discretion to offer compensation outside the range provided. At Zimmermann, we are committed to recognizing and rewarding excellence. Our Associate Store Manager bonus structure is designed to incentivize and acknowledge your leadership in driving store-wide performance. You'll have the opportunity to earn a bonus based on the achievement of store goals each month, allowing you to increase your earnings by meeting and exceeding targets. Diversity Statement Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

Historically, US Healthcare has relied on a fee-for-service reimbursement system where providers are paid based on the quantity of patient visits and procedures, rather than the quality of health outcomes. At Stellar Health, we help primary care providers put patient health first. Our platform - a mix of technology, people, and analytics - supports providers at the point of care, delivering real-time patient information, activating practice staff, and empowering providers and care teams with incentives that reward the work they are already doing to keep patients healthy. Using the Stellar App, our web-based, point-of-care tool; practices receive a simple checklist of recommended actions that support the best quality care. Providers and care teams are then paid monthly for each action they complete, and Payors save money in reduced healthcare costs along the way. Stellar is a US-based Health-tech backed by Top VCs ( General Atlantic, Point72, & Primary Venture Partners) with an established product & proven operating model. We've shown that we make a real difference for physician practices and their patients. About the position: The Manager of ACO Performance will be the central driver for meeting our ACO performance targets. You'll achieve this by leading strategic engagement with our provider partners and acting as their primary accountability partner. This role involves translating high-level program goals into concrete, actionable plans that can be executed at the practice level. You will report to the Director of Provider Success of the ACO. What you'll do: Provider Performance Ownership: Own the medical group performance towards targeted metrics for an assigned portfolio of providers, including chronic condition capture, quality performance. Develop and execute strategic, data-driven action plans for each provider group to close performance gaps and meet or exceed performance goals. Insight Generation: Using sophisticated data analytics, own the analysis of provider performance data to actively generate strategic insights into underlying causes of performance gaps. Proactively identify & surface opportunities for performance improvement at the medical group and network level. Relationship Management: Build and maintain strong, results-oriented relationships with provider executive leadership, clinical staff, and administrative teams. Serve as the trusted point of escalation for performance challenges, effectively resolving barriers that prevent providers from meeting targets. Ensure all providers are fully educated on the performance of their contracts, incentive structures, and the direct financial implications of their performance Cross-functional troubleshooting and problem-solving: Build strong partnerships with internal stakeholders to address cross-functional challenges, particularly with ACO Program Managers, Customer Success, Product Teams. Build & standardize best practices: work with ACO leadership team to develop and implement best practices to drive performance and implement playbooks to scale operations. Travel on occasion to medical groups, up to 25% of time As Manager, ACO Provider Success you should have: Experience working in an ACO/managed care organization required 5-7 years of experience in a healthcare operations role Recent experience in managing medical group performance for success in value based care Demonstrated experience in using data to develop and launch initiatives from 0 → 1 An in-depth understanding of the responsibilities of various roles within a provider's office. Demonstrated ability to build stakeholder relationships with these roles. The ability to strategically prioritize, negotiate deliverables effectively with internal and external partners, and make clear, decisive trade-offs when necessary. Excellent data analysis skills, including the ability to utilize Excel and BI tools to understand challenges Exceptional communication skills, ability to build immediate trust across all levels of internal and external stakeholders (from front-desk users to executive teams of large health systems) Pay: The salary range for this role is $130,000 - $170,000 + an annual performance based bonus. Where a new hire falls within this range will be based on their individual skills and experience, and how these competencies compare across other employees in the same role. Stellar's bands are designed to allow for individual compensation growth within the role. As such, new hires typically start at the lower end of the range. Stellar rewards performance and outcomes - should you join the company, you will have the opportunity to grow your salary over time. Perks & Benefits: Stellar offers a carefully curated selection of wellness benefits and perks to our employees: Medical, Dental and Vision Benefits Flexible PTO Universal Paid Family Leave Company sponsored One Medical memberships and Citibike memberships Medical Travel Benefits A monthly wellness stipend that gives employees the freedom to choose where they spend their cash, whether it be on wellness, pet care, childcare, WFH items, or charitable donations Stock Options & a 401k matching program Career development opportunities like Manager Training, coaching, and an internal mobility program A broad calendar of company sponsored social events that for our in-office and remote employees Diversity is the key to our success. Stellar Health is an equal opportunity employer and we are open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other legally protected status. We believe that diverse teams -and the different identities, cultures, and life experiences our team members bring to the table- enable us to create amazing products, find creative solutions to interesting problems, and build an inclusive working environment. Stellar Health Employment Privacy Notice At Stellar Health, your privacy and security as a job seeker is a priority no matter where you are in the interview process. As recruiting scams have become more prevalent, please take note of the following practices to ensure the legitimacy of any interaction with our team. Please note that any communication from our recruiters and hiring managers at Stellar Health about a job opportunity will only be made by a Stellar Health employee with an @stellar.health email address. Stellar Health does not utilize third-party agencies for recruitment services and does not conduct text message or chat-based interviews. Any other email addresses, agencies, or forums may be phishing scams designed to obtain your personal information. We will not ask you to provide personal or financial information, including, but not limited to, your social security number, online account passwords, credit card numbers, passport information, and other related banking information until we begin onboarding activities, which will be coordinated by a member of the Stellar Health People Ops Team with an @stellar.health email address. If you are ever unsure whether you are in contact with a legitimate Stellar Health teammate, please contact people-team@stellar.health. If you believe you've been a victim of a phishing attack, please mark the communication as “spam” and immediately report it by contacting the U.S. Federal Trade Commission.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Admissions Data & Performance Manager - Remote in United States. We are seeking a highly analytical and strategic Admissions Data & Performance Manager to lead data-driven operations in a high-volume call center environment. In this role, you will translate complex data into actionable insights to improve operational performance, optimize staffing, and enhance admissions outcomes. You will oversee reporting, performance analytics, and forecasting while collaborating closely with leadership to support decision-making and continuous improvement. This role requires strong attention to detail, advanced analytical skills, and the ability to communicate insights effectively. You will be instrumental in ensuring accurate data, efficient workflows, and measurable performance improvements across the admissions team. The position is fully remote, offering flexibility while providing an opportunity to influence organizational success. Accountabilities · Manage, maintain, and optimize all admissions dashboards and reporting tools across CRM and call tracking systems. · Track key performance indicators (KPIs) such as call volume, conversion rates, hold times, cancellations, and agent performance. · Identify trends, anomalies, and patterns to provide actionable insights and recommendations to leadership. · Conduct root cause analyses on dips in performance, lead quality, or operational efficiency. · Forecast call volume, admissions flow, and staffing needs; provide recommendations for scheduling, hiring, and resource allocation. · Ensure data accuracy, standardization, and governance within CRM and reporting systems. · Support operational planning, SOP development, training initiatives, and launch readiness for new initiatives. · Serve as a strategic advisor to leadership, providing insights to improve overall team performance and operational effectiveness. Requirements · Bachelor's degree preferred; equivalent experience considered. · 3-5 years in call center operations, admissions, analytics, or workforce management. · Strong analytical skills with experience in KPI reporting and performance management. · Proficiency with CRM systems, call tracking platforms, and business intelligence/reporting tools. · Advanced Excel or Google Sheets skills (pivot tables, formulas, data modeling). · Experience in forecasting, workforce planning, and operational optimization is highly desirable. · Strong communication and presentation skills with the ability to convey insights to leadership effectively. · Highly organized, detail-oriented, adaptable, and proactive in identifying performance improvement opportunities. Benefits · Remote work flexibility. · Competitive compensation and benefits package. · Health coverage including medical, dental, and vision insurance. · Company matching 401(k). · Paid time off and holidays. · Professional development and training support. · Opportunities for career growth and leadership development. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job's core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias - focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1

StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels. The Manager, Performance Services will oversee a team of Performance Specialists, guiding them in developing and executing measurement and optimization strategies that drive outstanding campaign results across multiple channels and client objectives. You will ensure operational excellence in campaign performance, collaborate cross-functionally to enhance optimization practices, and help shape StackAdapt's performance culture. Reporting to the Director of Performance Services, you'll act as a bridge between hands-on campaign management and strategic leadership. You will partner with Sales, Account Management, Data & Analytics, Data Science, Marketing, and Product teams to ensure our clients achieve success through scalable, data-driven performance strategies. The ideal candidate for this role is highly data-driven, customer-focused, and passionate about driving great results for clients. They will create industry-leading measurement and optimization strategies, drive revenue growth, and demonstrate thought-leadership inside and outside the company. Success in this role will require adaptability, creative problem-solving, and a growth mindset. StackAdapt is a Remote First company. We are open to candidates located anywhere in the United States or Canada for this position. What you'll be doing: Lead, coach, and develop a team of Performance Specialists to deliver industry-leading measurement and optimization best practices Support the Director in implementing and evolving measurement and optimization best practices Consult with Sales and Client Services to create durable growth strategies that deliver on the client's goals and objectives Create programmatic buying frameworks, optimisation strategies, and advanced measurement solutions for a variety of client objectives, working with other industry solutions and partnerships, as needed Develop trading and optimization best practices, including training collateral and internal resources; define the future of the trading discipline for the company and programmatic ecosystem Partner with Product to prioritize features and enhancements that improve the platform and maximize results for customers Foster a culture of collaboration and knowledge-sharing among team members and cross-functional stakeholders Track and analyze client success metrics and KPIs to measure the effectiveness of client success initiatives and identify areas for improvement What you'll bring to the table: 6+ years of experience in programmatic media, campaign management, or performance optimization roles, with at least 3 years of people management Proven success driving measurable improvements in campaign performance and client satisfaction Strong understanding of digital media channels, including display, video, native, CTV, and other emerging channels Excellent communication and presentation skills with the ability to explain complex concepts clearly A collaborative and motivating leadership style that thrives in a remote-first environment Highly analytical mindset with a passion for problem-solving and innovation Ability to translate data into actionable insights and performance narratives Organized, detail-oriented, and adept at prioritizing multiple initiatives Experience with DSPs or programmatic trading is a must StackAdapter's Enjoy: Highly competitive salary Retirement/ 401K/ Pension Savings globally Competitive Paid time off packages including birthday's off! Access to a comprehensive mental health care platform Health benefits from day one of employment Work from home reimbursements Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto Robust training and onboarding program Coverage and support of personal development initiatives (conferences, courses, books etc) Access to StackAdapt programmatic courses and certifications to support continuous learning An awesome parental leave program A friendly, welcoming, and supportive culture Our social and team events! StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you're comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know. About StackAdapt We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded: Ad Age Best Places to Work 2024 G2 Top Software and Top Marketing and Advertising Product for 2024 Campaign's Best Places to Work 2023 for the UK 2024 Best Workplaces for Women and in Canada by Great Place to Work #1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising #LI-REMOTE

At GWC Warranty, part of the APCO Holdings family of brands, we're on a mission to move with velocity, passion, and purpose, always putting the customer first. For more than 30 years, GWC has partnered with automotive dealers nationwide to deliver trusted vehicle service contracts and F&I solutions that help dealers build stronger, more profitable businesses. We're looking for a dynamic, relationship-driven Dealer Performance Manager to join our growing team in the Virginia. This role is perfect for someone who thrives on consultative selling, relationship building, and helping dealers succeed through meaningful partnerships. What You'll Do * Manage and grow long-term relationships with existing dealer partners to achieve retention and revenue goals. * Utilize a consultative sales approach to understand dealer needs and align them with GWC's suite of products and solutions. * Develop and execute strategic account plans for key dealerships. * Analyze performance metrics, identify opportunities for growth, and provide actionable insights. * Negotiate contract renewals and terms to retain and expand accounts. * Collaborate closely with internal teams to ensure seamless dealer support and satisfaction. * Travel regularly (up to 75%) throughout your assigned region to meet with dealer partners. What You'll Bring * 5+ years of automotive industry outside sales experience with a focus on consultative, relationship-based selling. * Strong business acumen and understanding of F&I programs, reinsurance, and back-end dealership operations. * Excellent communication, presentation, and negotiation skills. * Ability to analyze data, identify trends, and translate insights into actionable strategies. * Bachelor's degree preferred. * Valid driver's license and clean driving record required. Why You'll Love Working Here At GWC Warranty and APCO Holdings, we're driven by a culture of integrity, innovation, and collaboration. Our team lives by our core values: * Invested - We believe in our purpose, our customers, and each other. * Authentic - We're genuine, transparent, and committed to continuous learning. * Principled - We do what's right for our dealers, our partners, and our team. * Caring - We treat every interaction with respect, empathy, and honesty. * Open - We embrace change, diversity, and new perspectives. You'll be part of an organization that's defining the industry standard for service, quality, and partnership. Here, your success is our success, because when our dealers win, we all win. What We Offer * Competitive base salary with additional variable compensation potential. * Comprehensive benefits package (medical, dental, vision, 401(k), and more). * Professional development and advancement opportunities. * A supportive, high-energy team culture where your contributions truly matter. Join GWC Warranty and help us empower automotive dealers to deliver the kind of customer experience that build trust and drive growth for years to come. Apply today to become part of our award-winning team.

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As a Senior Manager, Customer Strategy and Operations, you'll lead cross-functional initiatives that improve the customer experience and drive operational excellence. You'll partner with senior leaders across Product, Engineering, Analytics, Risk, and Compliance to align priorities, streamline execution, and deliver impact. This role combines strategic thinking, program execution, and team leadership-all focused on building smarter, more scalable ways to work. What you'll do Shape and execute strategies that improve customer experience and operational performance. Translate enterprise goals into clear plans and cross-functional initiatives. Manage programs end-to-end with strong structure, alignment, and accountability. Communicate updates and decisions clearly to executive stakeholders. Build scalable processes and tools that increase visibility and efficiency. Lead and develop a team, creating a culture of ownership and collaboration. What you'll bring At least 8 years of experience in strategy, operations, consulting, or program management, including 2+ years managing people. A proven track record leading complex, cross-functional initiatives. Strong analytical, planning, and problem-solving skills. Experience working with senior leaders in strategic or advisory roles. Clear, confident communicator with strong storytelling skills. Familiarity with operational areas like product, analytics, engineering, or customer service. Exposure to risk or fraud operations is a plus. A Bachelor's Degree is required; an advanced degree or certification is a plus. #LI-SA2 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US base salary range for this full-time position is 132,200.00 USD - 165,200.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Are you looking to help transform a company and an industry? As a Stewart employee, you'll be joining a company that is committed to helping you own, develop, and nurture your career while growing our company. We invest in your career journey because we understand that as you grow so does our company. You will be part of a diverse and equitable work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company constantly evolve and improve. Together, we can achieve our vision of becoming the premier title services company. More information can be found at ************************ subscribe to the Stewart blog at ******************************** or follow Stewart on Twitter @stewarttitleco. Job Description Job Summary Provides Nationwide title services. Responsible for supporting real estate transactions by overseeing operational functions related to providing title services to customers Job Responsibilities Manages and leads teams who perform a wide range of duties related to commercial title operations, provides support to branches to clear title, and focuses on customers Partners with and acts as a liaison between groups such as Examining and Underwriting to ensure that compliance, policy adherence, production goals, and timelines are met Manages individual contributors and/or supervisors Accountable for the performance and results of a team within area of specialty Assesses departmental priorities to address resource and operational challenges Decisions and problem solving are guided by policies, procedures and department plan; receives guidance from senior leaders Applies understanding of the business and how own area integrates with others to achieve departmental objectives Reviews the team's ability to achieve service, quality and timeliness of objectives Identifies and solves technical and operational problems; understands broader impact across the department Manages one or more generally related teams; adapts department plans and priorities to meet short-term service and/or operational objectives Performs all other duties as assigned by management Education Bachelor's degree in relevant field preferred Experience Typically requires 8+ years of related work experience Equal Employment Opportunity Employer Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************. Pay Range & Benefits $67,500.08 - $101,250.12 Annually The base salary range provided is consistent with similar roles at the Company. The base salary range is not an absolute, but a guide, and actual offers will be based on the individual candidate's knowledge, skills, education, experience, location, market conditions, and other compensation components. Depending upon all of the preceding considerations, the base salary may be lower or higher than the stated range. Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401K with company match, employee stock purchase program, and employee discounts

Join the elite Performance Intelligence team within the Performance Consulting organization. We empower organizations to achieve optimal performance and strategic agility through cutting-edge process intelligence, transformative operational solutions, and advanced risk management. Our mission is to drive sustainable growth and foster a culture of operational excellence. The Exam Ready Program within Performance Intelligence manages a proactive framework utilized by First Line of Defense to ensure compliance with standards for self-assessment of the operational risk and control environment. As a Process Improvement Manager in the Exam Ready Team, you will co-own over 300 self-inspection criteria designed to guide business partners in identifying risks within their processes and determining effective risk mitigation strategies. You will also host large forums to educate our community on assessment methods and best practices related to Firmwide policies and standards. Job responsibilities: Investigate and annually update Inspection Criteria Topics by meeting with Subject Matter Experts across the firm to review and revise questions, ensuring alignment with Firmwide policies, standards, and procedures. Lead monthly Forums to educate clients on inspection and controls processes, fostering collaboration between various Lines of Business to address observations and identify resolutions. Conduct Discovery Assessment Engagements with Process Owners, conducting multiple deep-dive discussions to help the business analyze gaps in their processes and ensure regulations, policies, and controls are functioning appropriately. Onboard Lines of Business to the Exam Ready Program by crafting comprehensive charters, strategic project plans, tailored training approaches, and robust communication plans in collaboration with Sponsors, ensuring a seamless transition and full alignment with the Program. Conduct annual sessions with all business partners to understand established processes and ensure program alignment. Produce and disseminate comprehensive metrics and reports, providing precise analysis of data and trends. Develop deep trust-based partner relationships with community members Required Qualifications, Capabilities and Skills: 7 plus years of financial service experience in controls, audit, quality assurance, risk management, or compliance Proficient knowledge of control and risk management concepts, Firmwide policies and standards and the Legal & Regulatory Change Management (LRCM) process Ability to successfully operate across businesses and functions with strong influencing and relationship management skills Experience in speaking and presenting to large audiences as well as smaller groups; Strong written and oral executive-level communications skills Skills in Excel, PowerPoint, SharePoint and analytical skills; ability to articulate complex processes that are easy to understand; knowledge of Alteryx and Tableau a plus Superior ability to structure and scope complex problems, apply a range of analytical tools, gain and synthesize insights and develop solutions Self-motivated and executes deliverables with speed and precision Preferred Qualifications, Capabilities and Skills: Experience with implementing or auditing Quality Management Systems, e.g. ISO 9000, Certified Quality Auditor Experience and knowledge of change management principles, methodologies and tools (experience with Prosci/ADKAR methodology or similar formal change management methodologies) This role does not offer visa sponsorship. Schedule: Hybrid Monday thru Friday 8:00am to 5:00pm This is a Hybrid position which will require the incumbent to commute/work on site 3 days a week and work from home 2 days a week.

Sprout Social is looking to hire a Senior Business Operations Manager, Global Enterprise for the Revenue Operations team. Why join Sprout's Sales & Success team? Joining the Sales & Success team at Sprout Social is an opportunity to accelerate your career. We're a dynamic team working to support and scale the leading social media management platform for businesses. You'll work alongside some of the sharpest minds in the industry while engaging with major brands like Kroger, Reebok, Salesforce, and Canva. You'll have the opportunity to design your own career path and shape the future of our business-we're committed to helping you get where you want to go! What you'll do Collaborate closely with the VP of Global Enterprise Sales and Senior leadership to define and drive strategic initiatives for the ENT organization. Lead the execution of sales operational strategies, managing cross-functional initiatives that improve sales performance, pipeline velocity, and forecasting accuracy. Develop and maintain dashboards and reporting infrastructure, providing data-driven insights to optimize sales performance and leadership decision-making. Own communication function to the Enterprise organization (ICs and Leadership)-this includes distilling and succinctly explaining important updates and process changes, delivering strategic direction and ghostwriting communication/presentations on behalf of Sales leadership. Partner with cross-functional teams (Sales, Marketing Product, Customer Success, Finance) to support sales growth and streamline operations and alignment across groups. Act as a trusted advisor to senior leadership, preparing executive presentations and reports that communicate progress, goals, and performance metrics. Lead strategic projects from ideation to execution, ensuring timely delivery and alignment with the company's strategic vision. Ensure resource allocation is aligned with business priorities and growth targets. Provide mentorship and leadership to junior team members, fostering a culture of accountability, innovation, and continuous improvement. What you'll bring We're seeking a candidate who combines strategic thinking with hands-on operational excellence in a high-growth environment. The ideal candidate has a proven track record of driving change and improvement through collaboration and influence. You will have deep experience in sales operations, process optimization, and cross-functional leadership. The minimum qualifications for this role include: 6 - 8+ years of experience in sales operations, business operations or a related leadership role in high-growth or enterprise environments. Proven expertise in managing sales processes, forecasting, pipeline management and driving revenue growth through operational improvements. Strong experience collaborating across Sales, Marketing, Customer Success and Finance teams to ensure alignment and drive execution. Ability to manage complex projects and initiatives with a track record of successfully leading cross-functional teams toward measurable outcomes. Preferred qualifications for this role include: Experience in SaaS or Enterprise Sales environments Expertise in Salesforce and data analytics tools to drive sales insights Prior experience working on large-scale operational projects and program management Exceptional written and verbal communication skills, with the ability to prepare executive presentations and reports that convey strategic insights. Strong leadership and team development skills, with a passion for mentoring and developing high-performing teams. How you'll grow Within 1 month, you'll plant your roots, including: Completing Sprout Social's onboarding and getting acquainted with our products, processes, and strategic goals. Establishing relationships with key stakeholders in Rev Ops, Sales, Marketing and Success. Assessing current sales operations and identifying areas for immediate improvement. Within 3 months, you'll start hitting your stride by: Leading projects and delivering actionable insights to optimize sales performance. Refining sales processes and developing key reporting infrastructure to measure success. Aligning operational initiatives with broader business goals in collaboration with leadership. Communicating updates and important campaign initiatives to the rest of the team. Within 6 months, you'll be making a clear impact through: Delivering measurable improvements in sales productivity and operational efficiency. Implementing scalable systems and processes that support long-term revenue growth. Serving as a trusted advisor to senior leadership and driving cross-functional collaboration. Owning all strategic communications to / on behalf of Enterprise-org-wide emails, leadership decks, All Hands presentations, change management comms-ensuring a clear and consistent voice and action-oriented messaging. Within 12 months, you'll make this role your own by: Leading the execution of large-scale, high-impact projects and initiatives that drive business growth. Acting as a strategic thought leader, influencing key decisions across Sales, Marketing, and Revenue Operations. Shaping the future of Sprout's operations model and continuously improving operational efficiency. Surprise us! Use your unique ideas and abilities to change the Enterprise Team in beneficial ways that we haven't even considered yet. Of course, what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager. Our Benefits Program We're proud to regularly be recognized for our team, product and culture. Our benefits program includes: Insurance and benefit options that are built for both individuals and families Progressive policies to support work/life balance, like our flexible paid time off and parental leave program High-quality and well-maintained equipment-your computer will never prevent you from doing your best Wellness initiatives to ensure both health and mental well-being of our team Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity, and inclusion initiatives. Growing corporate social responsibility program that is driven by the involvement and passion of our team members Beautiful, convenient, and state-of-the-art offices in Chicago's Loop and downtown Seattle, for those who prefer an office setting Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. Individual base pay is based on various factors, including work location, relevant experience and skills, the responsibility of the role, and job duties/requirements. In the United States, we have two geographic pay zones. For this role, our current base pay ranges for new hires are: Zone 1 (New York, California, Washington): $141,057 (min), $176,300 (mid), $211,585 (max) USD annually Zone 2 (All other US states): $128,200 (min), $160,300 (mid), $176,330 (max) USD annually The listed ranges represent the full earning potential in this position. Starting salaries for well-qualified new hires are typically around the midpoint of the range. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout's equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout's company's 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee's full compensation package here to help you to understand our total rewards package. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest DEI Report. If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at accommodations@sproutsocial.com. Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster and (2) Sprout Social's Affirmative Action Statement. Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. #LI-REMOTE Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review Sprout's Global Applicant Privacy Notice.

Role Description Dropbox is seeking a highly organized and strategic Legal Operations Manager to join our Legal team. This individual will play a critical role in supporting the operational infrastructure that underpins our commercial legal function. You will manage and optimize multiple legal systems, partner cross-functionally with internal teams, and serve as a key driver of efficiency and innovation across the legal organization. The ideal candidate brings deep experience in legal operations, is technically proficient in legal platforms like Ironclad and ServiceNow, and thrives in a collaborative, fast-paced tech environment. This role is highly visible and provides a unique opportunity to shape how Dropbox's Legal team operates today and scales for tomorrow. Responsibilities Operational Strategy & Execution Design and lead legal team workflows, policies, and processes to improve efficiency. Implement and manage legal technology tools (e.g., CLM, eBilling, matter management). Drive legal department KPIs, reporting, and dashboards to measure performance and value. Vendor Management Oversee outside counsel and legal vendor engagements, onboarding, and billing. Manage legal team's tech stack and collaborate with IT as needed. Cross-Functional Collaboration Partner with IT, Finance, Procurement, Compliance, and other key teams on operational initiatives. Ensure smooth communication between Legal and business stakeholders. Knowledge Management Maintain centralized repositories for contracts, templates, policies, and legal knowledge. Project & Change Management Lead or support legal projects from planning to execution, including process improvement and change adoption. Identify opportunities for automation and implement solutions to reduce manual workload. Requirements 8+ years of experience in legal operations, strong track record for project management, or operations roles within a legal department or law firm. Tech industry experience and familiarity with commercial transactions strongly preferred. Background experience with legal systems and technologies such as Ironclad, ServiceNow, and Brightflag knowledge are a plus, but not required. Strong track record for project management and process optimization. Excellent communication, collaboration, interpersonal and organizational skills. Eagerness to learn new things and ability to navigate complicated and nuanced issues. Familiarity with contracting and procurement processes, as well as with negotiating, drafting and advising clients on commercial contracts is a plus but not required. BA/BS from a top university and excellent academic credentials. Preferred Qualifications Strong preference for this candidate to have previously worked in tech and virtual first - to understand the fast paced style of collaborating quickly, being agile, embracing change, and knowing how to obtain urgent approvals and input. Compensation US Zone 1 This role is not available in Zone 1 US Zone 2$130,500-$176,500 USDUS Zone 3$115,900-$156,900 USD

With over 25 years of experience, JMAC Lending has established itself as a leader in the industry. We pride ourselves on our innovative products, outstanding service, and unwavering commitment to supporting our partners in growing their businesses. Our culture revolves around surpassing conventional market options, positioning us as the preferred lender for our clients. Our team boasts impressive credentials and participates in ongoing education to blend knowledge with experience seamlessly. Built on a foundation of the highest ethical standards, our company excels in delivering competitive product pricing for wholesale and correspondent lending to our valued clients. The Opportunity: The Mortgage Correspondent Channel Operations Manager plays a pivotal role in enhancing and streamlining all operational functions within the correspondent lending arena. This position guarantees that our correspondent partners, internal teams, and various business units work seamlessly together, adhere to regulatory standards, and provide an outstanding experience from loan purchase to post-closing. Acting as the key link between correspondent clients and all operational departments-including underwriting, funding, closing, post-closing, compliance, quality control, and secondary marketing-as well as corporate leadership, the manager is dedicated to fostering operational excellence and driving profitability. This is a Full-Time/Remote opportunity offering competitive pay ranging from $100,000 to $150,000 annually plus bonus. Operational Oversight Supervise the daily operations of our correspondent lending channel, which includes loan delivery, purchasing, funding, and post-closing activities. Drive innovation and enhancement of operational workflows to elevate efficiency, accuracy, and turnaround times. Maintain vigilant oversight of the loan pipeline and purchasing timelines to ensure we consistently meet our service-level agreements (SLAs). Correspondent Partner Management Serve as the main operational liaison for correspondent lenders, addressing escalations, resolving challenges, and fostering robust business relationships. Facilitate the onboarding of new correspondent partners, ensuring thorough setup, training, and compliance alignment. Ensure transparent and proactive communication with all operational departments-including underwriting, funding, closing, post-closing, compliance, quality control, and secondary marketing-to promote synchronization, timely issue resolution, and efficient loan processing. Evaluate partner performance, monitor delivery quality, and ensure adherence to investor guidelines. Process Improvement & Compliance Collaborate with the compliance and quality control teams to guarantee compliance with agency, investor, and regulatory standards. Identify operational bottlenecks, implement technological solutions, and propose policy enhancements to optimize processes. Perform regular reviews and audits to maintain data integrity and reduce purchase suspense conditions. Cross-Functional Collaboration Collaborate with all relevant operational and business units to ensure alignment with credit policies, product offerings, and service standards. Work with IT and systems teams to enhance platform functionality for correspondent users. Team Leadership Lead and mentor the operations team supporting the correspondent channel, offering training, guidance, and feedback on performance. Set clear performance metrics, monitor outcomes, and ensure accountability throughout the team. Requirements At least 5 to 7 years of experience in mortgage banking operations, including a minimum of 3 years focusing on correspondent lending or investor relations. Deep understanding of agency guidelines (including Fannie Mae, Freddie Mac, FHA, VA, and USDA) along with correspondent lending requirements. Demonstrated expertise in loan purchasing, delivery, and post-closing procedures. Outstanding organizational, analytical, and problem-solving abilities. Skilled in utilizing mortgage LOS platforms and secondary delivery systems. Exceptional communication skills with a strong aptitude for relationship management. Benefits Perks with JMAC Lending: Comprehensive Health Care Plan, offering Medical, Dental & Vision coverage Life Insurance coverage, including Basic, Voluntary & AD&D options Generous Paid Time Off, including Vacation & Holidays Retirement Plan with a 401k contribution Short Term & Long-Term Disability coverage Family Leave options for a healthy work-life balance Access to Wellness Resources to promote your wellbeing JMAC Lending, Inc. is an Equal Employment Employer. We are committed to workforce diversity. Qualified applicants will receive consideration without regards to age, race, religion, sex, sexual orientation, gender identity or national origin. DISCLAIMER: JMAC Lending is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii. About the Role Rula's Business Operations team is a group of analytical, operational, and strategic thinkers and executors responsible for helping identify, diagnose and build solutions for the company's highest-priority problems. We support the strategic planning process and company operating system, lead cross-functional initiatives and projects, define and build company strategy, partner with executives to achieve company OKRs, and ensure leaders constantly have a pulse on the health of the business. We use data to identify the areas we should be working on, and serve as the primary owners of complex, cross-functional initiatives to drive forward Rula's mission. We are seeking a Sr. Business Operations and Planning Manager to join the Business Operations Team. This person will split their time across running the company operating system, driving company planning (including running executive level metrics reviews, weekly leadership updates, company planning cycles, and leadership offsites), and owning broader strategic and operational special projects such as initial visit provider cancellations, and driving audits and fixes to existing health plan portals and recommending opportunities and areas for growth, in addition to others. This role is pivotal to both making sure the company runs successfully- ensuring leadership and initiative owners are working on the right objectives with clear alignment with effective forums for decision making, and delivering on projects aligned to Rula's highest priorities and initiatives. You will bring a mix of skills including strong analytics, strategic thinking, operational excellence, and executive stakeholder and project management to execute the work necessary to take projects from concept to delivery. Required Qualifications Bachelor's degree from an accredited 4-year institution 6-7+ years of demonstrated high performance in management consulting and/or Business Operations and Strategy-based roles Advanced proficiency with GSheets/Excel; working familiarity with SQL Excellent written and verbal communication skills, with a proven ability to break down complex problems into smaller, discrete chunks Experience in building trust and collaborating effectively alongside multiple stakeholders and executives in a fast moving environment Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. 2+ years of experience at a high growth or mid-size company Familiarity in leveraging Business Intelligence tools (e.g. Looker, Tableau, PowerBI) and SQL to drive and communicate insights Expertise in directly running or overseeing a company's planning processes and operating systems We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

The Senior Business Operations Manager plays a critical role in scaling and optimizing our restaurant technology platform business. This position serves as a strategic operator-bridging global teams, diagnosing systemic challenges, and designing scalable solutions that enhance operational efficiency, business performance, and customer experience. You will collaborate closely with cross-functional partners including Sales, Implementation, Customer Support, Logistics, Finance, and China-based Operations teams. The ideal candidate is a structured problem-solver with the curiosity to ask the right questions, the analytical skills to extract insights from data, and the strategic mindset to turn findings into actionable solutions at high velocity. This is a highly visible role that requires both strategic foresight and operational excellence-someone who thrives in a dynamic environment and continuously drives improvement across systems, processes, and performance metrics. What You'll Focus On: Operational Strategy & Continuous Improvement Diagnose root causes of operational inefficiencies across onboarding, customer care, logistics, billing, and merchant lifecycle management. Design and execute scalable solutions that improve workflow efficiency, enhance customer outcomes, and strengthen cross-border operations. Foster a culture of continuous improvement-proactively identifying opportunities for optimization before issues escalate. Cross-Functional Project Leadership Lead end-to-end strategic initiatives, from problem definition to execution and impact measurement (e.g., process redesigns, systems integrations, or vendor transitions). Align U.S. and China-based teams to ensure seamless collaboration, transparency, and accountability on projects such as hardware deployment and returns Establish clear project milestones and governance frameworks to ensure alignment, timely delivery and measurable results. Business Insights & Performance Optimization Partner with BI and Systems teams to design, build, and continuously improve dashboards and reporting frameworks that measure operational KPIs, customer value, and business performance. Leverage analytics to track and improve customer lifetime value (CLV), retention, satisfaction, and operating efficiency to improve unit economics Develop clear, data-backed business cases and performance models to inform strategic decisions and resource allocation. Drive a measurable KPI improvement in customer value through actionable insights, performance analytics, and operational excellence as not all revenue dollars are equally valuable Systems & Infrastructure Development Partner with internal teams to refine tools, data pipelines, and workflows that enable automation, scale, and operational excellence. Evaluate and evolve systems and processes to support the company's next stage of growth. Ensure data integrity and enable self-service reporting across functions. Stakeholder Engagement & Communication Act as the operational “glue” across global teams, ensuring alignment between U.S. strategy and China-based execution. Translate and simplify complex data and project findings into clear recommendations for senior leadership. Champion cross-border collaboration, mutual accountability, and operational transparency. What You Bring: Bachelor's degree required; MBA or equivalent advanced degree preferred. 6-10 years of experience in Business Operations, Central Operations, Strategy & Operations, Growth Operations, Management Consulting, or a related field. Proven ability to lead complex cross-functional projects and translate ambiguous business problems into structured, data-driven solutions. Experience in SaaS, POS, restaurant tech, or fintech operations strongly preferred. Prior startup or high-growth environment experience is highly valued. Strong analytical skills; proficiency in Excel/Google Sheets, SQL, and familiarity with BI tools (e.g., Tableau, Looker, Power BI). Demonstrated ability to develop business cases and influence decisions with data and storytelling. Exceptional communication and stakeholder management skills across cultures and functions. Mandarin bilingual preferred to facilitate collaboration with China-based teams. Competencies: Structured Problem Solving: Quickly identify root causes and build frameworks for scalable solutions. Data-Driven Decision Making: Leverage data to guide strategy and anticipate challenges before they arise. Cross-Functional Leadership: Drive alignment across global, cross-disciplinary teams so the team is rolling in the same direction. Strategic Systems Thinking: Design and evolve operational infrastructure that scales with business growth. Continuous Improvement Mindset: Relentlessly seek efficiency gains and process enhancements. Work Condition: This is a remote position in the US requires occasional travel to client sites or company offices Primarily work involving extended periods of sitting at a computer, using phone and video conferencing technology for administrative and communication tasks. Flexibility and adaptability are key, as the role may involve adjusting to different time zones including US and China. Disclaimer The job description is not meant to cover or include all the tasks, duties or responsibilities the employee may be required to perform. The job duties and responsibilities can change at any time, with or without notice. What We Offer Salary range:$130,000-$150,000 Medical, dental, and vision insurance 401(k) 100% employer-paid Short-Term Disability (STD) 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance Company holidays Birthday off Paid Parental Leave Flexible Paid Time Off (PTO) Employee Assistance Program (EAP)

WE'RE LUMA HEALTH. Needing healthcare can be hard - getting care shouldn't be. We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it. So, we've created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end. The Role: This role is responsible for driving operational excellence and ensuring organizational readiness for new product rollouts. You will act as the central point of coordination between Product, Customer Success, Delivery, Sales, Marketing, Partnerships, and Engineering teams to align communication, processes, and strategy around product development, launches, and ongoing improvements. What YOU will do at Luma Health: Drive operational excellence, and readiness for new product rollouts to ensure users and internal teams know about changes/new functionality in the product Work with Product, Customer Success, Delivery, Sales, Marketing, Partnerships and Engineering teams to create alignment, and improve communication and processes around product development, launch, and iteration Maintain and update external and internal facing product roadmaps Identify and surface trends from company data (zendesk tickets, clickup, product usage, etc.) Build, maintain, and monitor reports, dashboards, and metrics to evaluate opportunities for improvement or risks. Evangelize with appropriate leadership teams and stakeholders Consult with the Product Knowledge team (documentation & training) for the content creation process across the product teams as well as surfacing updates around any changes or launches Coordinate roadmap rituals and own maintaining roadmap assets with the product teams Collaborate closely with product and design teams to ensure operational team processes are factored into new product development plans and designs, and to integrate solutions to identify user experience issues in upcoming versions Identify opportunities to improve product quality & user experience Create and maintain processes for the product team, and between the product team and stakeholders. (i.e. intaking and triaging enhancement requests, and tracking resolution.) Build frameworks and establish communication rituals to align the product team and ensure organizational awareness. Facilitate quarterly rituals to update Product Roadmap Own in-product guide's, tours and product badges Work with HR, IT and the Product Knowledge team to ensure holistic everboarding at Luma Health for teams that work cross functionally with Product and/or Engineering (including Product, Engineering, Design, Customer Success, Marketing, etc.). Who YOU Are: BA/BS Degree required 4+ years of experience in one or more of the following areas: Product Management, Product Operations Experience in gathering business insights and identifying trends from data Ability to use data to inform and support critical decisions SQL skills highly preferred Demonstrated ability to manage organizational change, including stakeholder communication, enablement, and feedback loops to drive adoption of new tools or processes. Excellent communication, the ability to engage internal and external customers. Strategic alignment, able to bring key partners across functions together Ability to foster collaboration and facilitate teamwork. Experience with cross functional collaboration and negotiation Experience evaluating, selecting, and implementing tools (e.g., JIRA, ClickUp, Amplitude, LaunchDarkly) for scaling teams and processes. Demonstrated ability to create scalable documentation and onboarding programs for internal teams. Exhibit an entrepreneurial mindset (self-motivated, tenacious, resourceful, no handbook necessary) Thrive in and have past experience working in fast paced environments Experience managing up, laterally, and down Comfortable presenting to executive audiences and translating complexity into clarity. What Sets You Apart: Background in B2B applications Advanced degree (Masters) Experience building from scratch, navigating ambiguity and changing priorities, and executing independently. Obsessed with process improvement Background in healthcare is a strong plus Know how to adjust your communication style based upon your audience We Take Care of You! Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs. Work Life Balance Flexible Time Off Wellness Programs Discounted Perks 401(k) and Company Equity Pay Transparency Notice: Depending on your work location and experience, the target annual salary for this position can range as detailed below. Full time offers from Luma also include stock options + benefits (including medical, dental, and vision.) Base Pay Range: $80,000-$110,000 USD Don't meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace so if you're excited about this role but your past experience doesn't align with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Luma Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Everyone is welcome here. Come join us if you want to make a difference in health care. Note: we have been made aware of individuals fraudulently claiming to represent Luma Health recruiting. Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from "@lumahealth.io" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from Luma Health recruiting, forward it to *********************.

About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Judi , the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit **************** Position Summary: The Formulary Operations Manager is responsible for providing operational support for the evaluation, implementation, and maintenance of our standard and custom Commercial and Exchange formularies and utilization management. This individual supports the creation and maintenance of formulary, clinical adjudication list, and utilization management lists, preparation of Exchange JSON formulary submission files and member formulary drug lists, preparation and review of updates for implementation, and other formulary and utilization management related tasks and processes. The role requires strong cross functional collaboration and communication skills, and an understanding of formulary operations processes. Position Responsibilities: Define, configure, and maintain standard and custom formularies for the Commercial and Health Information Marketplace/Exchange lines of business Provide client-facing strategic and operational support for the configuration, implementation, maintenance, and quality control of custom formularies, drug lists, custom formulary marketing materials, clinical adjudication lists, and utilization management edits Evaluate appropriateness and operationalize custom client formulary and benefit requests within the formulary / adjudication platform Collaborates with teams in a cross-functional environment including, but not limited to; benefit administration, rebate administration, client account management, analytics, software development/product, regulatory/compliance, government programs, member experience, prior authorization operations, and marketing Develop weekly drug product review and formulary recommendations by assessing drug use trends, new drug releases, and review of primary literature Analyze pharmacy cost of care, clinical updates, and coordinate the development of appropriate formulary management programs and utilization management edits Set criteria for medication analysis and coordinate methodology for client requested and regulatory formulary reporting requirements Evaluate drugs/drug classes and make formulary positioning and utilization management recommendations and formulary management strategies and associated adjudication requirements to operationalize Provide cross functional support for claim troubleshooting within the adjudication platform Support comprehensive testing of client formulary and benefit elections Support formulary change processes within URAC/NCQA/SOC guidelines and requirements Support client formulary requests, as required Support quality improvement projects, as required Support the Capital Rx pharmaceutical pipeline, as needed Support Request for Information (RFI) and Request for Proposal (RFP) submissions, as needed Support general business needs and operations, as required Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance Minimum Qualifications: Doctor of Pharmacy (PharmD) Degree from an accredited institution, with record of strong academic performance Current, unrestricted registered pharmacist license(s) Residency/fellowship preferred 2-3 years of formulary experience working for a health plan or PBM preferred 2-3 years of Medicare experience preferred Knowledge of formulary development and maintenance processes Knowledge of highly managed specialty medications/strategy Knowledge of rebate and financial implications of formulary strategies Experience working with large datasets preferred Ability to independently identify, research, and resolve issues Ability to balance multiple complex projects simultaneously Ability to work extended hours, weekends, and holidays consistent with industry demands Exceptional written and verbal communication skills Extremely flexible, highly organized, and able to shift priorities easily Attention to detail & commitment to delivering high quality work product Microsoft office suite with emphasis on Microsoft excel proficiency required This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Salary Range$135,000-$145,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at *********************************************

will be fully remote and can be hired anywhere in the continental U.S. The Cyber Operations Manager over Threat Detection & Response is responsible to ensure early and accurate detection, response, and containment for threats directed against our clients. As a technical management role, the ideal candidate possesses deep security knowledge/expertise, previous experience as a security practitioner, systems management and administration experience, proven service management skills, and the ability to attract and retain talent in a challenging market. The position is closely involved in helping to mentor, develop and evaluate employee performance as well as helping with the development and continuous improvement of the Security Operations services. How you'll make an impact * Lead 24x7 Threat Detection and Response Analysts providing operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources as well managing the day-to-day operations. * Work closely with customers on reporting, stewardship calls, and in the case of escalations. * Enforce all policies and procedures, including those for security, disaster recovery, standards, and service provision. * Drive continuous refinement and improvement of detection and response and incident response processes. * Oversee the security of Client systems via Advanced Fusion Center (AFC) service. * Keep current with the latest vendor updates, expansion opportunities, and technology directions, utilized in the Clients environment. * Collaborate and consult with other Managers on the overall advancement of the Security Operations organization and Optiv in general. * Direct and drive process and documentation improvement. * Manage staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions. * Develop and maintain an educational environment where the knowledge and performance of the group are constantly advancing. * Perform staff performance appraisals. * Ensure timely reporting of security control gaps and vulnerabilities to the customer. * Prepare reporting of metrics and trending of SLA & KPIs to the customer and client support staff. * Stay abreast of evolving risks, new developments in the security industry, and industry best practices in risk management, threat analysis, and threat response techniques. * Attend info security-related events and network with industry peers to inform engineering and operations processes of effective risk mitigation strategies for attacks. * Oversee team's production of threat intelligence reports that communicate the results of the analyses to the respective audience. * Responsible for the joint team effort to normalize data from vulnerability assessment, penetration test, incident response, and application security project deliverables. * Establish and maintain regular written and in-person communications with the organization's executives, other group heads regarding pertinent activities. * Develop and mentor staff through open communication, training and development opportunities, and performance management processes; build and maintain employee morale and motivation. * Supervisory Responsibilities: Cyber Operations Manager will report to the Director of Security Operations. Qualifications for success: * 12+ years professional IT and Information Security experience * 5+ years leading technical Threat Detection and Response teams * 5+ years professional experience in cyber operations centers * 3+ years professional experience in managed services * One or more certifications in Security/Networking including Security+, GSEC, GCIA, GCIH, CISSP, CISM, CISA, or other security-specific vendors/product certifications * Proven ability to make decisions and perform complex problem-solving activities under pressure. Advanced business acumen required. * Sharp analytical abilities and the ability to make sound decisions quickly are required. * Deep understanding of SIEM vendors, solutions, and architecture such as LogRhythm, QRadar, Splunk, Exabeam, etc. * Deep understanding of EDR vendors, solutions, and architecture such as Crowdstrike, Cylance, Carbon Black, Microsoft ATP. * Deep understanding of regulatory compliance such as NIST, SOX, HIPPA, NERC CIP, PCI, etc. and their differentiators across global regions * Deep understanding of laws pertaining to cybersecurity and their differentiators across global regions * Understanding of Security Orchestration, Automation, and Response concepts. * Experience working with ticketing and knowledge management systems such as Service Now. * Experience with ITIL concepts and practices. * Experience with security analytics platforms such as Kibana. * Experience with reporting platforms such as DOMO and PowerBI #LI-TW1 #LI-Remote What you can expect from Optiv * A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups. * Work/life balance * Professional training resources * Creative problem-solving and the ability to tackle unique, complex projects * Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities. * The ability and technology necessary to productively work remotely/from home (where applicable) EEO Statement Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law. Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.

Our Client story began in 1982 when a group of seven people set out to create a better public accounting firm. Their goal was to service their clients by acting as an advocate for their businesses, their families, and their employees. They also sought to avoid micromanaging the people who joined alongside them. Instead, they wanted their team to be able to come to work, flourish both professionally and creatively in their efforts, and lead their own lives. Benefits: Health Insurance-100% paid for employee-Blue Cross Blue Shield Dental-Employee paid-about $20.00 per month Vision care-Employee paid-about $7.00 per month Life Insurance-Employer paid Long Term Disability-Employer paid Short Term Disability-Employee paid 401-K with employer match Cafeteria plan for additional tax savings on benefits Misc: Reimbursement for CPA study materials up to $2000 Bonus upon completion of CPA-$4000 PTO bank- up to 192 hours of leave annually 10 holidays in addition to PTO 2 weeks paid maternity/paternity leave Flex start times Dress for your day (casual dress code) Work from home policy All Continued education paid by employer Latest technology and equipment for all positions Annual Christmas bonus equal to one week of pay Fun events and surprises throughout the year Reports to: Partners General A manager should be involved in most of the areas for which partners are responsible. Managers should have complete knowledge of the firm's philosophy and policies and maintain expertise in the profession. A manager typically serves as a team leader. A manager is a liaison between the partner, client and staff. Managers may be partners-in-training or a permanent manager. Managers are responsible for the on-the-job training of the staff at all levels. Essential Performance Functions Supports the partners' vision for the direction of the firm with their attitudes, words and actions. Exhibits a positive attitude with workable solutions to complete projects. Uses appropriate judgment to determine when to seek further guidance Accepts full responsibility for the completion of all work assigned.. Takes responsibility for the overall development of the team. Supports and encourages continuous learning. Identifies areas of weakness in team members and provides meaningful coaching to accelerate improvement. Identifies areas of strengths and helps maximize the value of those strengths within the firm. Mentors others in developing skills to build and sustain client relationships. Gains respect from clients and peers for knowledge, quality of work, technical expertise and project management. Is viewed as an expert in the area of concentration. Seen by partners and clients as being able to handle the most complex issues. Prepares necessary exhibits and memos in illustration of complex issues. Prepares narrative reports in support of valuation analyses. Consistently demonstrates team leadership while supervising multiple engagements or projects at the same time, ensuring that projects meet the time budget and targeted due dates. This requires the exercise of good judgment, the ability to delegate and monitor progress, plus give on-the-job training. Builds strong relationships and enjoys a high level of credibility with the partners, managers and staff. Functions effectively in a team environment. Does what is best for the firm, not the individual. Identifies ways to address client needs, managing introduction of technical experts or specialists where applicable. Participates in firm administration, as needed and requested, in areas such as scheduling staff, giving performance evaluations, training, billing, recruiting and marketing. Takes a leading role in business development. Interacts directly with clients and/or targets in marketing or business development events. Participates in the development of ways to meet client needs. Identifies opportunities for expanded services to existing clients. Actively participates in the leadership of professional, business and/or community organizations. Builds, maintains and utilizes network of client and non-client relationships. Managers should allocate at least 100 hours per year building and maintaining their network. Reinforces to staff that business development is encouraged and expected at all levels. Productivity: Approximately 1,375 annual billable hours at acceptable realization levels. Education, Experience and Skills required: Master's or Bachelor's degree in accounting. 5+ years of business valuation experience including financial reporting valuation and appraisal review Holds a current and valid certified public accountant's license. CFA, ASA, ABV or other valuation industry credentials Experience in litigation support matters including calculations of economic damage Experience with testimony at trail and deposition Proficiency with computer, spreadsheet software programs and calculator. Ability to communicate clearly and concisely

Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma's free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc's Best Workplaces in 2022 and 2023. Website Job Board Values Candidate Interview Guide --- Operations Manager, Process Innovation We are looking for a mission-driven, hard-working team member who is passionate about making mental health more affordable and is excited by the entrepreneurial challenges of designing and planning operational workflows for a rapidly scaling Core Operations team. Today, our Process Innovation team acts as an internal consulting and implementation team to our broader Core Ops teams. As a Process Innovation Manager, you will play a key role in shaping how our operations run today and evolve for tomorrow. Reporting to the Sr. Director of Process Innovation, you'll focus on uncovering opportunities to streamline workflows, reduce friction, and improve outcomes for both our delivery teams and the broader business. You'll immerse yourself in day-to-day operations, build close partnerships with operational leaders, and translate what you learn into actionable insights. By connecting the dots across operations, Product Engineering, and Business Intelligence, you'll ensure that improvements are both impactful and scalable. The ideal candidate has a bias towards action, a strong sense of ownership, thrives in ambiguous situations, and enjoys driving cross-functional projects through to completion. What you'll do: Launch and lead high-impact projects-from discovery through implementation-driving process improvements, new initiatives, and customer experience enhancements, with the judgment to know when to pull in expertise and when to drive forward autonomously Define success metrics for initiatives, monitor performance, and identify when to adjust priorities and approaches based on data and results Foster strong relationships with Business Intelligence, Product, and Operational stakeholders across the organization to identify needs and deliver comprehensive solutions Drive organization-wide strategic initiatives and lead resolution of high-priority escalations by influencing cross-functional stakeholders and aligning teams without direct management authority Step in to support delivery teams as needed, leading projects or operations when internal capacity is constrained Act as a bridge between Product and Delivery, supporting new product releases by creating and maintaining SOPs, surfacing operational insights to inform product decisions, and ensuring smooth adoption and execution across delivery teams Who you are: 4-6 years of experience in healthcare, consulting, investment banking, private equity, strategy, or a high-growth startup preferred Proven experience executing complex strategic and operational initiatives with strong business acumen Self-directed, able to take ambiguous goals and shape them into structured work plans without heavy oversight Curious about new technologies (like automation and AI) and creative in identifying how they can be applied to solve operational challenges Deep understanding of business and financial principles Track record of driving results in fast-paced, dynamic environments A team player who can roll up their sleeves to support the team creatively while balancing the management of other projects through prioritization. Strong problem-solving skills, with the ability to analyze data and provide strategic recommendations Expertise in quantitative and qualitative analysis, including building complex Excel models; SQL proficiency is a plus Exceptional communication and interpersonal skills Relentlessly organized with meticulous attention to detail, exceptional project management and communication skills Passionate about mental health care, our mission at Alma, and diversity, equity, and Benefits: We're a remote-first company Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans 401K plan (ADP) Monthly therapy and wellness stipends Monthly co-working space membership stipend Monthly work-from-home stipend Financial wellness benefits through Northstar Pet discount program through United Pet Care Financial perks and rewards through BenefitHub EAP access through Aetna One-time home office stipend to set up your home office Comprehensive parental leave plans 12 paid holidays, 1 Alma Give Back Day Flexible PTO Salary Band: $110,000-$150,000 All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address. Learn more about how Alma handles applicant data by reading Alma's Applicant Privacy Notice.