Kitchen Manager
Perkins Restaurants job in Fargo, ND
Benefits: * 401(k) * 401(k) matching * Competitive salary * Dental insurance * Employee discounts * Flexible schedule * Free food & snacks * Free uniforms * Health insurance * Opportunity for advancement * Paid time off * Parental leave * Training & development * Vision insurance
* Wellness resources
BE A PART OF OUR SUCCESS!
Benefits & Perks:
* Educational Assistance with DeVry University with complimentary laptop
* Immediate Family Members are also eligible
* Competitive Pay with Service Award Incentive
* Get paid daily through Daily Pay!
* Comprehensive Health Benefits including Medical, Dental, Vision, and more!*
* 401(k) retirement savings with company match
* Flexible Schedule
* All you can eat pancakes + meal discounts!
* Employee Discount Program
* Development Pathway: Step by step process to grow your career
* 3 College Credits hours for completing manager training
Founded in 1958, Perkins operates 324 restaurants in 32 states and four Canadian provinces. The Perkins system includes 81 company-owned and operated restaurants and 234 franchised units. Throughout its history, Perkins Restaurant & Bakery has remained true to its mission of providing guests with personalized service and delicious, homestyle food at a great value.
Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place!
Position Description
As a Kitchen Manager, you will be responsible for managing the back-of-the house operations and achieving planned sales and profit levels for the restaurant through the implementation, management and enforcement of company policies, procedures, programs and performance standards. In addition, you will provide direction to back-of-house staff, ensuring execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment.
Responsibilities:
* Assists the General Manager in planning and analyzing administration and operations manpower.
* Responsible for achieving plan profit levels while ensuring maximum guest satisfaction.
* Assists in the planning and analysis of restaurant unit manpower, ensuring sufficient development and training of all employees, including subordinate managers
* Assists General Manager in all aspects of employment and restaurant staffing including recruitment (interviewing and selecting), training, and conducting new hire orientation.
* Attends University of Perkins and successfully completes all coursework.
* Achieves and maintains ServSafe certification.
* Performs and is able to assist in all functions for all positions in the restaurant.
* Ensures that all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner according to all established procedures, performance standards, and specifications.
* Ensures managers and all team members are monitoring and overseeing food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food-borne illness.
* Ensures restaurant compliance to productivity and service standards by scheduling and staffing a sufficient number of well-trained and productive employees.
* Ensures proper management of the facility and equipment through preventive maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements.
* Ensures inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficiency usage and yield application.
* Ensures accurate financial data to include: restaurant supplies, inventories, food cost, payroll/productivity, and operating expenses.
* Anticipates, identifies and corrects system breakdowns to achieve guest satisfaction.
* Accountable for accurate financial data to include: payroll, cash and receipts, productivity food costs, security of funds, and operating expenses; prepares and reviews financial reports.
* Attends scheduled restaurant and region team meetings; makes presentations to peers and management as requested.
Qualifications:
* One to two years previous experience in a supervisory role; preferably in food production
* High school diploma; some college or degree preferred
* Must be able to communicate clearly with employees, vendors and guests
* Must be able to coordinate multiple tasks simultaneously
Physical Requirements / Environment / Work Conditions:
* Extensive standing without breaks
* Exposure to heat, steam, smoke, cold and odors
* Bending, reaching, walking
* Must be able to reach heights of approximately 6 feet and depths of 2.5 to 3 feet
* Must have high level of mobility/flexibility in space provided
* Must be able to fit through openings 30" wide
* Must be able to work irregular hours under heavy pressure/stress during busy times
* Must be able to carry trays of food products weighing 20 pounds for distances up to 30 feet
* Must be able to lift up to 50 pounds
Disclaimer
This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the employee may perform other duties and responsibilities as required.
Compensation: $55,000.00 - $60,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Founded in 1958, Perkins operates 277 restaurants in 32 states and two Canadian provinces. The Perkins system includes 81 company-owned and operated restaurants and 196 franchised units. With its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins American Food Co. is a dining favorite with a solid and respected reputation in the marketplace.
The longevity and success of Perkins American Food Co. is largely attributed to the concept's ability to adapt to shifts in consumer dining trends and evolving taste preferences while delivering that homestyle goodness that guests crave. At Perkins, we're always updating our menu with fresh, flavorful and innovative items that take their place right alongside Perkins' iconic guest favorites, some of which have been on our menu for more than 30 years. We also take great pride in differentiating ourselves with the service and experience we provide. This has and continues to be a hallmark of our brand.
BE A PART OF OUR SUCCESS
Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place!
Engineer 2
Key West, FL job
Compensation Type: Hourly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location:
Hilton Garden Inn Key West / The Keys Collection is a brand new hotel that debuted in Key West, the southernmost city in the continental USA, in April 2016. This upscale hotel is set at the entry point of Key West on North Roosevelt Boulevard and is convenient to the island's best attractions such as Old Town, Mallory Square, Smathers Beach and the Hemingway House. The hotel is also close to Duval Street, the center of the action, where Key West's best restaurants, bars, nightlife and shopping reside. Boasting 141 brand new guest rooms, the hotel's facilities include a restaurant, indoor and outdoor bars, pool and Concierge desk, plus an abundance of complimentary amenities.
Overview:
The Engineer, Level 2 is responsible for insuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to guests and employees.
Responsibilities:
Make repairs to hotel air conditioning system: change filters, clean coils, replace motors.
Perform preventive maintenance on all equipment (i.e. boilers, chillers, HVAC-Heating Ventilation and Air Conditioning, electrical, etc.).
Take required readings on equipment.
Test cooling tower and record readings.
Replace and program televisions as needed.
Replace light switches, receptacles, light bulbs and fixtures.
Perform furniture repair.
Replace and repair pumps.
Perform plumbing repairs (i.e. clogged drains, copper pipe, change washers, change handles, drain fittings, etc).
Understand and be able to read blueprints and wiring diagrams.
Trace and repair all types of water lines.
Troubleshoot and repair kitchen equipment.
Maintain repair and preventive maintenance records.
Perform and maintain work to local, state and Federal codes.
Test, clean and repair swimming pools and spas.
Paint designated areas.
Repair and finish sheet rock.
Repair all types of wall coverings.
Repair and program hotel electronic lock system.
Assist in supervising other engineering staff members.
Assist in scheduling preventive maintenance tasks.
Qualifications:
High School diploma or equivalent and/or one year of experience in a hotel or related field required.
At least two years of progressive experience in a hotel or related field preferred.
Trade school and/or College course work in related field preferred.
Flexible and long hours sometimes required.
Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
objects.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
Operations Dispatch Manager (Janesville, WI)
Janesville, WI job
Operations Dispatch Manager Full Time Janesville, WI Compensation: Up to $72,000 per year The Operations Dispatch Manager oversees the daily coordination, scheduling, and dispatching of fleet and personnel resources to ensure safe, efficient, and reliable transportation services. This role optimizes resource allocation and real-time operational adjustments while maintaining compliance with DOT regulations and company policies. The Operations Dispatch Manager serves as the primary communication hub between dispatchers, drivers, customers, maintenance staff, and management, proactively resolving issues related to schedules, routes, vehicle readiness, and service disruptions. In addition, the Operations Dispatch Manager is responsible for fostering a positive, collaborative work environment that supports driver morale, encourages teamwork, and promotes open communication, while maintaining high standards of service and productivity. The position requires strong leadership, multitasking, and problem-solving skills to ensure exceptional service delivery, operational accuracy, and customer satisfaction.
Essential Functions:
Oversees the daily dispatch operations.
Understand and apply DOT regulations to prevent operational and/or safety related issues for all drivers.
Manages planning of regular scheduled routes and extra sections when necessary.
Understand all scheduling for charters and contracts and make necessary adjustments as needed, to ensure adherence to the CBA.
Audit all dispatch and driver run sheets as necessary.
Assist in investigating complaints and concerns.
Analyze charter bookings for operational efficiency.
Ensures Dispatch monitors the daily check-in process, including driver fitness for duty
Support trainers to facilitate proper training for all drivers, dispatchers, and operations staff.
Support the Safety Manager and Director of Operations with employee discipline.
Schedule and participate in driver meetings.
Work with Safety Manager, sales personnel, and dispatchers to ensure Hours of Service compliance.
Serve on the Safety Committee.
Work directly with Director of Maintenance to ensure vehicles are available for dispatch and needed service/repairs are completed timely and within policy.
Verify and approve Motor Coach drivers' timecards and hours worked for payroll.
Schedule vacation and personal days for Motor Coach drivers.
Participate in supervisory on-call rotation.
Works with other locations' management team to receive additional support during peak times.
What We Offer:
Competitive salary up to $72,000 annually
Excellent Benefits (medical, dental, vision, short term disability, 401K)
Company-provided life, AD&D, and long-term disability insurance
Paid time off including vacation, personal days and holidays
Great Company Culture
Required Experience/Skills:
3-5 years of supervisory experience, preferred in Motor Coach industry or related field.
Highly organized and detail-oriented, with the ability to manage multiple priorities and deadlines independently.
Must have extensive knowledge of DOT Hours of Service and Regulations.
Must be able to communicate via cell phone, telephone, and 2-way radio.
Demonstrate strong proficiency with computer systems and software, including the ability to quickly learn and navigate internal tools and platforms.
Must be willing and able to learn GPS monitoring systems.
Flexibility/willingness to work irregular schedules such as holidays, weekends, etc.
Must be customer service oriented (internal and external) and have the flexibility to work with various personalities in all interaction types.
Able to work in fast paced environment.
To learn more about your next big career change, APPLY NOW!
Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
©"Operations","Dispatch","Transportation", "Logistics", "Fleet Management","Operations Management"©
Executive Chef
Baraboo, WI job
Pay: $80000 per year - $85000 per year
At Great Wolf, the Restaurant Executive Chef is responsible for all operations of the kitchen(s): creates and updates menus to maximize profits and minimize loss, tests and develops recipes, monitors customer satisfaction, maintains inventory of kitchen supplies and food, and ensures that food and facilities meet all governmental regulations.
Join our Pack:
•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
•Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
•Medical, Dental, and Vision insurance
•Health savings account
•Telehealth resources
•Life insurance
•401K with employer match
•Paid vacation time off
•Paid parental leave
Essential Duties & Responsibilities
Manage and direct the preparation and presentation of all foods in all venues of the Lodge
Maintain and follow all local Health Department food preparation codes and regulations
Ensure all food preparation licenses and training (as required) is maintained by all pack members
Hire, train, supervise, schedule and participate in activities of chefs, cooks, and other pack members involved in preparing, cooking and presenting food in accordance with merchandising and productivity standards, cost controls and forecast needs
Listen actively and communicate clearly while interacting with guests to promote food products and directing staff activities
Analyze feedback from guests and pack members, make judgments and take action to implement suggestions for improvement
Maintain working rapport with all hotel staff for efficient operation and service to guests
Monitor staff performance, product quality and production flow; foster improvement where necessary
Create and implement new menus and individual menu items for all outlets based on current food trends, regional demographics and in accordance with revenue and profitability goals
Develop innovative menu selections for special banquet themes and parties in accordance with client budgetary considerations and expectations
Confer with Director of Food and Beverage regarding new selections and changes
Audit food storeroom items and storage to maintain consistent quality products using FIFO (first in, first out) and ensure adherence to all health code requirements
Maintain controls and tracking of high value items (proteins such as steaks, bacon and sausage, etc.)
Development, implementation, and monitoring of programs that assures a safe facility and work environment that is in compliance with all appropriate regulations-Food Safety, Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communications Programs
Assist the Food & Beverage Director in estimating annual food budget and controllable expenditures
Basic Qualifications & Skills
High School degree or equivalent
5+ years experience in restaurant kitchen(s)
1+ years experience in restaurant supervisory/leadership role responsible for financials, menu development, and personnel related matters
Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed
Successful completion of criminal background check and drug screen
Desired Qualifications & Traits
Culinary education degree
Previous Executive Chef experience
Prior kitchen experience in hotel/resort industry
Understanding of sanitation-related issues and knowledge of precautions necessary to ensure a clean food preparation environment
Proven teamwork
Projects professional image that inspires trust and confidence
Enthusiastic and positive energy
Physical Requirements
Able to lift up to 30 lbs.
Able to bend, stretch, and twist
Able to stand for long periods of time
Position Close Date:
Pay Rate: $80000 per year - $85000 per year
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Application Instructions
We are hiring immediately, with relocation packages available. Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). Complete an application and a recruiter will reach out on next step.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Guest Services Supervisor
Naples, FL job
Pay: $21 per hour
At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business requirements, supporting the guest services team, and interacting with guest and pack members to enhance their experience and maximize profitability.
Hiring immediately with full-time, part-time, and flexible scheduling
Join our Pack:
•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
•Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
Medical, Dental, and Vision insurance
Health savings account
Telehealth resources
Life insurance
401K with employer match
Paid vacation time off
Paid parental leave
Essential Duties & Responsibilities
Supervises daily front office operations to ensure successful execution of all lodge safety and service standards and completion of daily tasks and assignments
Ensures daily success of check-in standards and operational efficiencies
Provides coaching, encouragement, and recognition to pack members regularly
Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members
Responds to questions or guest concerns and escalates pack/guest feedback to leadership as appropriate
Ensures the completion and proper communication/escalation of guest requests and other concerns to the appropriate department
Understands and participates in scheduling of staff, execution of labor management and forecasting
Conducts daily stand up meetings with Guest Service pack to prioritize the day and facilitates feedback from Pack Members
Monitors performance of agents, providing real time feedback and coaching
Ensures front desk, back of house areas, and luggage carts are clean, organized, and properly stocked for the daily operations; ensures safety standards are met
Participates in recruitment and selection of talent for the guest service team
Partners with department leaders to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS
Participates with Guest Services leadership in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc.
Maintains quality of operation by ensuring service excellence, ensuring adequate inventory levels, and operational equipment by troubleshooting, maintenance, and/or calling for repair
Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs
May also assist in supervising bell, valet and night audit and other roles as needed
Basic Qualifications & Skills
High School diploma or equivalent experience
Minimum of 1 year prior experience Rooms Division/Front Desk
Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook
Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills
Proficient in both written and spoken English
Ability to work flexible schedule including nights, weekends, holidays as needed
Desired Qualifications & Traits
Associate's degree or higher in hospitality or related field
Experience with Opera or similar system
Previous hotel experience, preferably in a large family resort or hotel
Physical Requirements
Ability to lift 30lbs.
Ability to stand/sit for long periods of time.
Ability to bend, stretch and twist
Pay Rate: $ /hr
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Application Instructions:
Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Position Close Date:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Lead Line Cook
Baraboo, WI job
Pay: $21.50 per hour
At Great Wolf, the Lead Line Cook works in a fast paced, exciting environment to deliver on our commitment to high quality hospitality. The Lead Line Cook manages the operations of the kitchen in the absence of the Sous Chef, oversees preparation of food and inventory levels of the kitchen, and assists with training employees.
Join our Pack:
•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
•Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
•Medical, Dental, and Vision insurance
•Health savings account
•Telehealth resources
•Life insurance
•401K with employer match
•Paid vacation time off
•Paid parental leave
Essential Duties & Responsibilities
Report to the Sous Chef to help prepare and present all foods in the restaurants and banquets.
Maintain and follow all department operating procedures; ensure completion of daily temperature logs, daily cleaning logs, line check sheets and food waste sheets.
Oversees the activities of the kitchen staff and monitors food production and presentation.
Resolves operational issues.
Manages the successful completion of daily prep, restocking of workstations, meal breaks, and end of shift cleaning duties, while maintaining a consistently positive operational flow.
Maintain working rapport with all hotel staff for efficient operation and service to guests.
Assist all restaurants (including quick service) during peak business levels. The lead line cook can be re-deployed as needed to support the operation.
Prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of chef.
Monitor supply levels of food, paper goods and small wares. Oversee replenishment as necessary.
Assist with audit of food storeroom items and storage to maintain consistent quality products using FIFO (first in, first out) and ensure adherence to all health code requirements.
Keeps supplies and food ready by inventorying stock; supports in stocking food & supply inventory; requisitioning supplies and foodstuffs; verifying receipt; storing; informs chef of any shortages in a timely manner.
Maintain safe, secure and healthy work environment by cleaning work areas, food storage areas, equipment and utensils; segregating and removing garbage; steam-cleaning or hosing garbage containers; following sanitation standards and procedures; complying with legal regulations.
Maintain and follow all Ecosure or similar food safety and sanitation program standards.
Direct Dishwashers to maintain appropriate levels of dishes and utensils; ensure that all dishware used in cooking is always clean and sanitary.
Maintains correct cleaning schedules on all equipment; keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
Assist and support the operation at the request of the Sous Chef, Executive Chef or other property leadership.
Prepare schedules for approval by the Executive Chef.
Prepare and communicate closing reports and shift information to the F&B operations team; at the end of the shift check out with Sous Chef / Executive Chef.
Basic Qualifications & Skills
High School degree or equivalent.
Three years of cook experience in a similar environment.
Comprehensive knowledge of food preparation and demonstrated ability to understand sanitation related issues and precautions necessary to ensure a clean food preparation environment.
Possess the ability to work with Point of Sale system and Kitchen Display System.
Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed.
Must be able to obtain local or state food handling permits and serv safe food handling certification as required.
Successful completion of criminal background check and drug screen.
Desired Qualifications & Traits
Culinary education degree preferred.
One year of experience in lead line cook, supervisor or leadership role
Previous kitchen experience in hotel/resort industry.
Understanding of sanitation-related issues and knowledge of precautions necessary to ensure a clean food preparation environment.
Proven teamwork.
Projects professional image that inspires trust and confidence.
Enthusiastic and positive energy.
Physical Requirements
Able to lift up to 40 lbs.
Able to bend, stretch, and twist
Able to stand for long periods of time
Able to work in hot/cold environments
Able to work around continuous moderate noise levels
Application Instructions:
Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Position Close Date:
Pay Rate: $#undefined#undefined#undefined /hr
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Part Time Shift Supervisor in Costco
Missoula, MT job
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.
In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop. Additionally, you will provide support to management as needed.
What we offer:
Competitive wages; $18.50 per hour
Growth opportunities abound - We promote from within
No prior experience is required as we provide training and team support to help you succeed
Additional hours may be available upon request
We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks
Now, about you:
Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
Are 18 years or older
Available to work 2-3 shifts per week, including weekends
Can lift up to 50 lbs. on a regular basis and stand for up to 6 hours
Are comfortable preparing, cooking, and cleaning work area and equipment
Have reliable transportation to and from work location
Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
Are a motivated self-starter with a strong bias for action and results
Work independently, but also possess successful team building skills
Have the ability to perform job duties with a safety-first mentality in a retail environment
If this sounds like you, we can't wait to learn more about you. Apply Now!
Director, Food & Beverage
LaGrange, GA job
Pay: $115000 per year - $130000 per year
At Great Wolf, the Director of Food & Beverage leads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and organization.
Join our Pack:
* Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
* Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
* Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
* Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
* Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
* Medical, Dental, and Vision insurance
* Health savings account
* Telehealth resources
* Life insurance
* 401K with employer match
* Paid vacation time off
* Paid parental leave
Essential Duties & Responsibilities:
Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food & beverage department.
Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for: revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety.
Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management.
Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation.
Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments
Assist all managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion
Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change
Controls food and beverage costs by reviewing portion control and quantities of preparation, minimizing waste and ensuring high quality of preparation; Implement effective control of food, beverage and labor costs among all sub departments
Drive and ensure a professional and ethical procurement, sourcing and inventory control culture with adherence to systems, schedules, policies and procedures. Guiding Purchasing Manager, Executive Chef and FOH Managers on highest standards and accuracies for: order forecasting, inventory control and on property distribution of food, beverages, supplies, equipment and disposables
Responsible for recruiting, hiring, onboarding & training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
Plan and administer a training and development program within the department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development
Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment
Maintains safe, secure, and healthy environment by establishing, following and enforcing food safety and sanitation standards and procedures; complying with all Great Wolf Lodge and local/federal written standards, policies, procedures and laws.
Ensures all operations conform to regulations of the alcoholic beverages commission
Maintain accurate and up to date operations documentation for all food and beverage service areas.
Ensuring all F&B technology systems are updated for optimal and effective use
Maintain and manage Jolt/Audit FOH system and functionalities.
Ensure compliance and highest standards of all food safety, sanitation and HACCP codes, requirements, regulations, company policy and laws.
Develops positive working relationships with all lines of business, all other functional leaders
Support Corporate Food & Beverage and peers with additional projects
Be an ambassador and active participant of the organization's shared values and customer service programs.
Volunteer to support and partake in task-force/project activities that positively benefit the organization, lodges and department.
Required Qualifications & Skills:
Associates Degree in Hospitality Management or similar
Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment
Documented track record of managing and leading efficient and effective food and beverage operation, services and programs
Documented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth.
Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends.
Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls.
Demonstrated advanced knowledge of food production forecasting, waste management and yield management.
Exceptional service mind-set.
Demonstrated methodological and systematic approach to: problem solving, identifying system and operational defects, create solutions and implementing improvements.
Demonstrated ability to drive continuous process improvement activities and programs
Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft
Demonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures.
Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimization
Demonstrated experience in driving effective and meaningful training, people development and mentorship programs.
Demonstrated excellent verbal and written communication skills.
Preferred Qualifications:
Bachelors Degree in Hospitality Management or similar a plus
Experience leading and managing leaders
Well versed in utilization of service automation and mobile technology.
Excellent relationship and trust building skills with ability to communicate and collaborate cross-functionally - professional image that inspires trust and confidence.
Highly self-motivated, strong work ethic, and continuous improvement attitude; ability to suggest and implement best practices.
Experience with diversity, inclusion and unconscious bias culture and programs
Estimated Salary Range:
$115000 per year - $130000 per year annual base salary
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Application Instructions
We are hiring immediately, with relocation packages available. Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). Complete an application and a recruiter will reach out on next step.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Food & Beverage Attendant
LaGrange, GA job
Pay: $13 per hour + tips
In addition to base pay, Pack Members in this role may receive tips from guests. Tips vary by shift and location and are not guaranteed. [Recent averages reported for this position have ranged from $2-$4 per hour.]
At Great Wolf, the Food and Beverage Attendant is responsible for positive guest interactions while taking orders, serving, and handling transactions in a friendly and efficient manner at various quick service restaurants and food outlets throughout the lodge!
Hiring immediately with full-time, part-time, and flexible scheduling - must be at least sixteen (16) years.
Join our Pack:
•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
•Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
•Medical, Dental, and Vision insurance
•Health savings account
•Telehealth resources
•Life insurance
•401K with employer match
•Paid vacation time off
•Paid parental leave
Essential Duties & Responsibilities
•Communicates with guests to take food and beverage orders
•Prepares customer food and beverage orders
•Provides outstanding customer service and engage in suggestive selling
•Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs
•Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
•Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
•Ensures F&B outlet adheres to the highest standards of cleanliness, presentation, and service
•Ensures the daily operation of the retail outlet adheres to operating procedure guidelines
•Assists in other food outlets as needed
Basic Qualifications & Skills
•Some High School education or equivalent
•Flexibility regarding scheduling based on business demands
•Experience utilizing basic math skills with ability to add, subtract multiply and divide
•Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
•Successful completion of a criminal background and drug screen.
Desired Qualifications & Traits
•Previous experience demonstrating strong customer service
•Prior experience utilizing restaurant equipment and sanitation standards
•Ability to multi-task and prioritize a variety of tasks with minimal direction
•Previous experience with cash transactions and Point of Sale systems
•Proven teamwork skills
Physical Requirements
•Ability to lift up to 20 lbs.
•Able to sit and/or stand for long periods of time
Pay Rate: $ /hr
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Application Instructions:
Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Position Close Date:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Cosmetologist
Farmington, MN job
Pay Rate: hourly rate, plus commission, tips, and a 90 day commission guarantee. Potential to average $37 or more per hour! ESSENTIAL DUTIES AND RESPONSIBILITIES
Analyze guests' hair and features and make appropriate recommendations for beauty treatments, hair styles promoting appropriate hair care products based on need
Shampoo, rinse, condition and dry hair and scalp
Straighten, curl, or style hair as requested
Keep work area clean and sanitize tools and equipment
Update / maintain guest records with beauty services provided and preferences
Provide Makeup consultations and applications including special occasion make-up
Perform a variety Manicure and Pedicure services offered on the Spa Menu
Remove previously applied polish, shape and smooth nails and apply polish
Assess guests' hands and feet and exfoliate, massage, apply treatments
Recommend and promote nail care products based on guests' needs
Complete monthly inventory to keep stock levels up to Par
Recommend and schedule guests future appointments
Provide backup support to Spa Receptionist
Process cash, credit, debit card, and comp transactions for services and retail products
Handle incoming calls, schedule appointments and answer questions regarding the property
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification- Required:
Current Minnesota cosmetology licensure or capability for Minnesota reciprocity
Demonstrated knowledge of current styles/trends, perform chemical services and design techniques
Skills- Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Abilities- Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to learn appropriate product and equipment usage
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to enthusiastically and professionally sell spa products and services
Ability to speak in a clear, concise and pleasant voice
PHYSICAL DEMANDS
Must be able to walk or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend and kneel and stoop
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift up to 25+ pounds occasionally
Must have manual dexterity necessary to manipulate styling tools
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed in the Spa, which includes chemicals, aroma therapy scents and nail products; May require going on the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke
Must be able to work in cramped, tight quarters
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Tado Steakhouse Front of House Assistant
Farmington, MN job
Pay Rate: $16.00 an hour plus tips Essential Duties/will be trained to fill all roles
Greet and seat guests, ask for guest feedback and offer an appropriate departure comment
Clear, bus and set tables and fill water glasses
Stock and refill supplies
Cover breaks for other front-of-house staff
Empty trash containers and return empty racks to dish room
Answer phones and take reservations and to go orders
Be knowledgeable and provide information regarding Tado Steakhouse and other property amenities
Update management on business flow
Operate point-of-sales system and accurately handle cash and cash equivalents
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Preferred Knowledge and Certification:
1-year guest service experience preferably in a fast-paced fine-dining restaurant
Required Skills:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Required Abilities:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to speak in a clear, concise and pleasant voice
PHYSICAL DEMANDS
Must be able to walk or stand and exert fast-paced mobility for periods of up to 8 hours
Must have a good sense of balance, and be able to bend and kneel and stoop
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift 25+ pounds routinely
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed in the restaurant but may include going onto the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke
Must be able to work in cramped, tight quarters
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
IT Intern
Farmington, MN job
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests
Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution
Escalate issues as appropriate
Provide end user support of hardware and software systems
Maintain, review and update department documentation, problem and solution documentation and procedures and processes
Maintain files for IT service requests
Ensure proper protocols are followed for all submitted requests
Track application and system documentation as well as training materials
Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures
Manage assigned applications (at multiple Treasure Island and Prairie Island locations) including installation, implementation, documentation, maintaining, supporting and troubleshooting
Conduct testing on systems and document results
Collaborate with other IT staff and vendors to provide support
Create, monitor and process user requests following established procedures
Assist and mentor help desk staff and ensure help desk coverage
Assist in troubleshooting spreadsheets, databases and other office productivity tools
Administer and maintain Active Directory (AD, GPOs, OUs, DCs), Exchange, SCCM, DNS and DHCP
Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors and resource monitoring ensuring system architecture components work together seamlessly
Assist Network Team in supporting and maintaining of the network infrastructure
Install and upgrade computer components and software, manage virtual servers and integrate automation processes
Configure and install various network devices and services (i.e. routers, switches, firewalls, VPN, Wireless)
Specify hardware, software, topologies, communications standards and transmission media for the business goals of the organization
Manage Data Center, including power and environmental requirements
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Class A CDL Lease Driver - 2yrs EXP Required - OTR - Reefer - Harpers
Saint Augustine, FL job
OTR Reefer Lease Purchase Drivers: Earn 82% Gross Line Haul & 100% FSC.
Join Our Team of Lease Contractors Today
HARPERS
is always on the hunt for business minded partners to come in and join our lease purchase program.
We have teamed up with one of the largest carriers in the country to provide our partner contractors with on of the largest freight networks nationwide.
Joining our team will give you all of the mega carrier benefits with that small fleet atmosphere.
We take care of it all so you can focus on managing you business and becoming a truck owner all at the same time.
Harpers puts Priority on our Lease Purchase Drivers. We make it easy to get started! Here's What You Can Expect:
$0 Money Down, No Credit Check
Earn 82% of Gross Line Haul + 100% Fuel Surcharge
100% Refrigerated Freight
Expansive Customer Freight Network - no brokered freight, we'll keep you rolling!
Dedicated Fleet Manager to keep you loaded!
Use Customer's Trailers - no rental fee
2023 - 2026 Model Trucks, All Automatics
OWNER OPERATORS WELCOME!
Additional Benefits:
Terminal Locations in All Major Markets
Big Fuel Discounts up too $1 off per gallon PLUS!
50% Drop and Hook No Touch Freight!
Pre-Loaded Trailers
24 Hour Support System;
24/7 Dispatch
$1 Balloon Payment
Manufacturer Warranty on Truck
No Out Of Pocket Maintenance
Program Requirements:
Current CDL-A License Minimum 2 Year
OTR Experience
No More Than 3 Moving Violations, 2 Preventable Accidents in last 3 Years
All Driver Records Will Be Reviewed Individually
Lease Purchase Details:
Leases ranging from 3-4 years
100% Walk Away Lease
No Hidden Fees - All Costs Upfront!
No Down Payment No Interest
No Credit Check
$1 balloon payment
O/O welcome!
Guest Services Supervisor
LaGrange, GA job
Pay: $19.00 per hour
At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business requirements, supporting the guest services team, and interacting with guest and pack members to enhance their experience and maximize profitability.
Hiring immediately with full-time, part-time, and flexible scheduling
Join our Pack:
•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
•Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
Medical, Dental, and Vision insurance
Health savings account
Telehealth resources
Life insurance
401K with employer match
Paid vacation time off
Paid parental leave
Essential Duties & Responsibilities
Supervises daily front office operations to ensure successful execution of all lodge safety and service standards and completion of daily tasks and assignments
Ensures daily success of check-in standards and operational efficiencies
Provides coaching, encouragement, and recognition to pack members regularly
Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members
Responds to questions or guest concerns and escalates pack/guest feedback to leadership as appropriate
Ensures the completion and proper communication/escalation of guest requests and other concerns to the appropriate department
Understands and participates in scheduling of staff, execution of labor management and forecasting
Conducts daily stand up meetings with Guest Service pack to prioritize the day and facilitates feedback from Pack Members
Monitors performance of agents, providing real time feedback and coaching
Ensures front desk, back of house areas, and luggage carts are clean, organized, and properly stocked for the daily operations; ensures safety standards are met
Participates in recruitment and selection of talent for the guest service team
Partners with department leaders to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS
Participates with Guest Services leadership in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc.
Maintains quality of operation by ensuring service excellence, ensuring adequate inventory levels, and operational equipment by troubleshooting, maintenance, and/or calling for repair
Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs
May also assist in supervising bell, valet and night audit and other roles as needed
Basic Qualifications & Skills
High School diploma or equivalent experience
Minimum of 1 year prior experience Rooms Division/Front Desk
Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook
Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills
Proficient in both written and spoken English
Ability to work flexible schedule including nights, weekends, holidays as needed
Desired Qualifications & Traits
Associate's degree or higher in hospitality or related field
Experience with Opera or similar system
Previous hotel experience, preferably in a large family resort or hotel
Physical Requirements
Ability to lift 30lbs.
Ability to stand/sit for long periods of time.
Ability to bend, stretch and twist
Pay Rate: $ /hr
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Application Instructions:
Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Position Close Date:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Resort Sous Chef
LaGrange, GA job
Pay: $0 per year - $0 per year
At Great Wolf, the Resort Sous Chef works in a fast paced, exciting environment to deliver on our commitment to high quality hospitality. The Sous Chef manages the operations of the kitchen in absence of the Executive Chef, oversees preparation of food and inventory levels of the kitchen, and assists with scheduling and training employees.
Hiring immediately with full-time, part-time, and flexible scheduling
Join our Pack:
•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
•Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
Medical, Dental, and Vision insurance
Health savings account
Telehealth resources
Life insurance
401K with employer match
Paid vacation time off
Paid parental leave
Essential Duties & Responsibilities
Assists the Chef with directing the preparation and presentation of all foods in all venues of the Lodge
Maintain and follow all local Health Department food preparation codes and regulations
Works with the Chef to hire, train, supervise, schedule and participate in activities of chefs, cooks, and other pack members involved in preparing, cooking and presenting food in accordance with merchandising and productivity standards, cost controls and forecast needs
Maintain working rapport with all hotel staff for efficient operation and service to guests
Contribute to creation of new menus and individual menu items for all outlets based on current food trends, regional demographics and in accordance with revenue and profitability goals
Assist with audit of food storeroom items and storage to maintain consistent quality products using FIFO (first in, first out) and ensure adherence to all health code requirements
Perform food preparation tasks for all fruits, vegetables, meats, poultry, fish, etc. used in recipes
Prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of chef
Ensure back of house area adheres to the highest standards of cleanliness, presentation, and service
Maintain appropriate levels of necessary dishes and utensils; keep all dishware used in cooking and serving clean and sanitary at all times
Monitor supply levels in back of house area and replenish as necessary
Monitor equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary
Ensure compliance with all food-handling and sanitation regulation
Basic Qualifications & Skills
High School degree or equivalent
3+ years experience in restaurant kitchen(s)
Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed
Successful completion of criminal background check and drug screen
Desired Qualifications & Traits
Culinary education degree
1+ years experience in restaurant supervisory/leadership role
Training and/or experience with hands-on equipment maintenance
Prior kitchen experience in hotel/resort industry
Understanding of sanitation-related issues and knowledge of precautions necessary to ensure a clean food preparation environment
Proven teamwork
Projects professional image that inspires trust and confidence
Enthusiastic and positive energy
Physical Requirements
Able to lift up to 30 lbs.
Able to bend, stretch, and twist
Able to stand for long periods of time
Estimated Salary Range:
$0 per year
-
$0 per year
annual base salary
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Community Engagement Intern
Red Wing, MN job
ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Represent Treasure Island Resort & Casino and Island Impact while interacting with guests at community and special events on and off property, including golf tournaments, fairs and local sporting events
Work with Community Engagement Supervisor and Specialist to plan and execute Island Impact volunteer events for Treasure Island Team Members
Assist Community Engagement Supervisor and Specialist with Treasure Island's digital in-kind donation program, including facilitating logistics related to delivery of donations
Complete industry trend and opportunity research project and present to department leaders
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Lead Line Cook
LaGrange, GA job
Pay: $20 per hour
At Great Wolf, the Lead Line Cook works in a fast paced, exciting environment to deliver on our commitment to high quality hospitality. The Lead Line Cook manages the operations of the kitchen in the absence of the Sous Chef, oversees preparation of food and inventory levels of the kitchen, and assists with training employees.
Join our Pack:
•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
•Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
•Medical, Dental, and Vision insurance
•Health savings account
•Telehealth resources
•Life insurance
•401K with employer match
•Paid vacation time off
•Paid parental leave
Essential Duties & Responsibilities
Report to the Sous Chef to help prepare and present all foods in the restaurants and banquets.
Maintain and follow all department operating procedures; ensure completion of daily temperature logs, daily cleaning logs, line check sheets and food waste sheets.
Oversees the activities of the kitchen staff and monitors food production and presentation.
Resolves operational issues.
Manages the successful completion of daily prep, restocking of workstations, meal breaks, and end of shift cleaning duties, while maintaining a consistently positive operational flow.
Maintain working rapport with all hotel staff for efficient operation and service to guests.
Assist all restaurants (including quick service) during peak business levels. The lead line cook can be re-deployed as needed to support the operation.
Prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of chef.
Monitor supply levels of food, paper goods and small wares. Oversee replenishment as necessary.
Assist with audit of food storeroom items and storage to maintain consistent quality products using FIFO (first in, first out) and ensure adherence to all health code requirements.
Keeps supplies and food ready by inventorying stock; supports in stocking food & supply inventory; requisitioning supplies and foodstuffs; verifying receipt; storing; informs chef of any shortages in a timely manner.
Maintain safe, secure and healthy work environment by cleaning work areas, food storage areas, equipment and utensils; segregating and removing garbage; steam-cleaning or hosing garbage containers; following sanitation standards and procedures; complying with legal regulations.
Maintain and follow all Ecosure or similar food safety and sanitation program standards.
Direct Dishwashers to maintain appropriate levels of dishes and utensils; ensure that all dishware used in cooking is always clean and sanitary.
Maintains correct cleaning schedules on all equipment; keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
Assist and support the operation at the request of the Sous Chef, Executive Chef or other property leadership.
Prepare schedules for approval by the Executive Chef.
Prepare and communicate closing reports and shift information to the F&B operations team; at the end of the shift check out with Sous Chef / Executive Chef.
Basic Qualifications & Skills
High School degree or equivalent.
Three years of cook experience in a similar environment.
Comprehensive knowledge of food preparation and demonstrated ability to understand sanitation related issues and precautions necessary to ensure a clean food preparation environment.
Possess the ability to work with Point of Sale system and Kitchen Display System.
Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed.
Must be able to obtain local or state food handling permits and serv safe food handling certification as required.
Successful completion of criminal background check and drug screen.
Desired Qualifications & Traits
Culinary education degree preferred.
One year of experience in lead line cook, supervisor or leadership role
Previous kitchen experience in hotel/resort industry.
Understanding of sanitation-related issues and knowledge of precautions necessary to ensure a clean food preparation environment.
Proven teamwork.
Projects professional image that inspires trust and confidence.
Enthusiastic and positive energy.
Physical Requirements
Able to lift up to 40 lbs.
Able to bend, stretch, and twist
Able to stand for long periods of time
Able to work in hot/cold environments
Able to work around continuous moderate noise levels
Application Instructions:
Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Position Close Date:
Pay Rate: $#undefined#undefined#undefined /hr
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Cosmetologist
Northfield, MN job
Pay Rate: hourly rate, plus commission, tips, and a 90 day commission guarantee. Potential to average $37 or more per hour! ESSENTIAL DUTIES AND RESPONSIBILITIES
Analyze guests' hair and features and make appropriate recommendations for beauty treatments, hair styles promoting appropriate hair care products based on need
Shampoo, rinse, condition and dry hair and scalp
Straighten, curl, or style hair as requested
Keep work area clean and sanitize tools and equipment
Update / maintain guest records with beauty services provided and preferences
Provide Makeup consultations and applications including special occasion make-up
Perform a variety Manicure and Pedicure services offered on the Spa Menu
Remove previously applied polish, shape and smooth nails and apply polish
Assess guests' hands and feet and exfoliate, massage, apply treatments
Recommend and promote nail care products based on guests' needs
Complete monthly inventory to keep stock levels up to Par
Recommend and schedule guests future appointments
Provide backup support to Spa Receptionist
Process cash, credit, debit card, and comp transactions for services and retail products
Handle incoming calls, schedule appointments and answer questions regarding the property
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification- Required:
Current Minnesota cosmetology licensure or capability for Minnesota reciprocity
Demonstrated knowledge of current styles/trends, perform chemical services and design techniques
Skills- Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Abilities- Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to learn appropriate product and equipment usage
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to enthusiastically and professionally sell spa products and services
Ability to speak in a clear, concise and pleasant voice
PHYSICAL DEMANDS
Must be able to walk or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend and kneel and stoop
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift up to 25+ pounds occasionally
Must have manual dexterity necessary to manipulate styling tools
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed in the Spa, which includes chemicals, aroma therapy scents and nail products; May require going on the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke
Must be able to work in cramped, tight quarters
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Class A CDL Lease Driver - 2yrs EXP Required - OTR - Reefer - Harpers
Panama City, FL job
OTR Reefer Lease Purchase Drivers: Earn 82% Gross Line Haul & 100% FSC.
Join Our Team of Lease Contractors Today
HARPERS
is always on the hunt for business minded partners to come in and join our lease purchase program.
We have teamed up with one of the largest carriers in the country to provide our partner contractors with on of the largest freight networks nationwide.
Joining our team will give you all of the mega carrier benefits with that small fleet atmosphere.
We take care of it all so you can focus on managing you business and becoming a truck owner all at the same time.
Harpers puts Priority on our Lease Purchase Drivers. We make it easy to get started! Here's What You Can Expect:
$0 Money Down, No Credit Check
Earn 82% of Gross Line Haul + 100% Fuel Surcharge
100% Refrigerated Freight
Expansive Customer Freight Network - no brokered freight, we'll keep you rolling!
Dedicated Fleet Manager to keep you loaded!
Use Customer's Trailers - no rental fee
2023 - 2026 Model Trucks, All Automatics
OWNER OPERATORS WELCOME!
Additional Benefits:
Terminal Locations in All Major Markets
Big Fuel Discounts up too $1 off per gallon PLUS!
50% Drop and Hook No Touch Freight!
Pre-Loaded Trailers
24 Hour Support System;
24/7 Dispatch
$1 Balloon Payment
Manufacturer Warranty on Truck
No Out Of Pocket Maintenance
Program Requirements:
Current CDL-A License Minimum 2 Year
OTR Experience
No More Than 3 Moving Violations, 2 Preventable Accidents in last 3 Years
All Driver Records Will Be Reviewed Individually
Lease Purchase Details:
Leases ranging from 3-4 years
100% Walk Away Lease
No Hidden Fees - All Costs Upfront!
No Down Payment No Interest
No Credit Check
$1 balloon payment
O/O welcome!
IT Intern
Cottage Grove, MN job
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests
Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution
Escalate issues as appropriate
Provide end user support of hardware and software systems
Maintain, review and update department documentation, problem and solution documentation and procedures and processes
Maintain files for IT service requests
Ensure proper protocols are followed for all submitted requests
Track application and system documentation as well as training materials
Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures
Manage assigned applications (at multiple Treasure Island and Prairie Island locations) including installation, implementation, documentation, maintaining, supporting and troubleshooting
Conduct testing on systems and document results
Collaborate with other IT staff and vendors to provide support
Create, monitor and process user requests following established procedures
Assist and mentor help desk staff and ensure help desk coverage
Assist in troubleshooting spreadsheets, databases and other office productivity tools
Administer and maintain Active Directory (AD, GPOs, OUs, DCs), Exchange, SCCM, DNS and DHCP
Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors and resource monitoring ensuring system architecture components work together seamlessly
Assist Network Team in supporting and maintaining of the network infrastructure
Install and upgrade computer components and software, manage virtual servers and integrate automation processes
Configure and install various network devices and services (i.e. routers, switches, firewalls, VPN, Wireless)
Specify hardware, software, topologies, communications standards and transmission media for the business goals of the organization
Manage Data Center, including power and environmental requirements
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact