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Personal assistant vs concierge

The differences between personal assistants and concierges can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a personal assistant and a concierge. Additionally, a personal assistant has an average salary of $40,026, which is higher than the $33,667 average annual salary of a concierge.

The top three skills for a personal assistant include run errands, companionship and scheduling appointments. The most important skills for a concierge are reservations, front desk, and customer service.

Personal assistant vs concierge overview

Personal AssistantConcierge
Yearly salary$40,026$33,667
Hourly rate$19.24$16.19
Growth rate-8%-
Number of jobs21,6386,922
Job satisfaction5-
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 49%
Average age4949
Years of experience22

What does a personal assistant do?

Personal assistants are employees working for individuals who need help in managing their personal affairs. Personal assistants manage the daily activities of their employers. They are in charge of managing their employer's schedules and appointments, often coordinating their meetings and orienting them on their schedule at the start of the day. They also arrange travel needs, from looking for travel tickets to booking accommodations. When they have built enough trust with their employer, they are entrusted to also manage personal financial accounts and are often given access to other confidential information related to the employer.

What does a concierge do?

Specializing in customer service, a concierge is responsible for assisting clients at establishments in the hospitality industry. Most of the tasks revolve around greeting clients and responding to inquiries, arranging appointments and making reservations, answering calls, and coordinating with the necessary personnel in the joint effort to secure customer satisfaction. They also have administrative tasks such as producing reports, processing documentation, and even keeping accurate records. Furthermore, a concierge must adhere to the policies and regulations of the organization at all times.

Personal assistant vs concierge salary

Personal assistants and concierges have different pay scales, as shown below.

Personal AssistantConcierge
Average salary$40,026$33,667
Salary rangeBetween $26,000 And $60,000Between $26,000 And $43,000
Highest paying CityNew York, NYLos Angeles, CA
Highest paying stateNew YorkCalifornia
Best paying companyAbbVieDeloitte
Best paying industryReal EstateHospitality

Differences between personal assistant and concierge education

There are a few differences between a personal assistant and a concierge in terms of educational background:

Personal AssistantConcierge
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 49%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Personal assistant vs concierge demographics

Here are the differences between personal assistants' and concierges' demographics:

Personal AssistantConcierge
Average age4949
Gender ratioMale, 19.3% Female, 80.7%Male, 38.5% Female, 61.5%
Race ratioBlack or African American, 11.0% Unknown, 5.8% Hispanic or Latino, 17.0% Asian, 7.4% White, 57.8% American Indian and Alaska Native, 0.9%Black or African American, 12.5% Unknown, 6.0% Hispanic or Latino, 18.1% Asian, 7.6% White, 54.8% American Indian and Alaska Native, 0.9%
LGBT Percentage12%12%

Differences between personal assistant and concierge duties and responsibilities

Personal assistant example responsibilities.

  • Manage all errands including dry cleaning, pharmacy, and personal shopping for groceries, clothing, and gifts.
  • Manage daily operations of the gallery including budgeting, small payroll and reconciling business accounts, eliminating off-site accounting fees.
  • Maintain company books including A/R, A/P, bank statements and other reports.
  • Handle payroll, phones, A/R, A/P, and general accounting procedures.
  • Book appointments, confirm travel accommodations, complete payroll using QuickBooks, maintain business licenses and insurance
  • Wash windows, walls, and woodwork.
    • Show more

Concierge example responsibilities.

  • Manage and maintain conference room availability and A/V support.
  • Manage email communications to/from members and administration to ensure superb customer service and seamless reservations for in house and outside services.
  • Greet and guide new patients through the initial registration process and logistics, eliminating first appointment frustrations and managing patient expectations.
  • Ensure accuracy of banquets and meetings by following BEO's and group resumes.
  • Complete requests for services (including; dry-cleaning, package deliveries, event planning, pet walking, etc .).
  • Provide superior customer service to all patients during registration process and family members while patients are in surgery and recovery.
    • Show more

Personal assistant vs concierge skills

Common personal assistant skills
  • RUN Errands, 29%
  • Companionship, 8%
  • Scheduling Appointments, 6%
  • Meal Prep, 5%
  • Household Chores, 5%
  • Travel Arrangements, 5%
Common concierge skills
  • Reservations, 17%
  • Front Desk, 10%
  • Customer Service, 6%
  • Cleanliness, 6%
  • Good Judgment, 5%
  • Senior Care, 4%

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Updated January 8, 2025

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