Personal banker jobs in Iowa

Job DescriptionDescription: Farmers State Bank is looking for a dependable, detail-oriented Full-time Universal Banker that will work in the Clear Lake or Mason City branch. Duties and responsibilities include the following: Accepts checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into system Cashes checks and processes withdrawals Processes loan payments Balance a cash drawer with accuracy Identifies fraudulent activity Assists with night depository and vault duties Effectively cross-sells bank services May open accounts as needed Maintains a well-developed, current, working knowledge of the complete bank line of products and services Assists with special projects and duties as assigned Requirements: Requirements for this position include the following: High School Diploma or equivalent Basic working knowledge of Microsoft Office (Word, Excel, PowerPoint) Available to work Monday through Friday during regular bank hours, with rotating Saturday mornings Must be available to float between different offices as needed Must be dependable and able to work the required shifts Maintain professional appearance and behavior at all times Strong customer service skills and ability to work with all types of customers

Job DescriptionDescription: TITLE: Community Banker DEPARTMENT: Retail Banking The Community Banker is responsible for providing excellent service to our clients while processing various banking transactions, including but not limited to deposits, withdrawals, transfers, and loan payments. The position will also answer client inquiries, resolve issues, and promote the bank's products and services that best meet the client's needs. ESSENTIAL FUNCTIONS: Process client transactions in a professional and efficient manner while following established policies and procedures. Accept payments for various financial transactions and ensure associated tasks are promptly and accurately processed. Complete additional transactions including, but not limited to, issuing cashier's checks, certified checks, EE bond and money orders; processing stop payment orders and change orders; processing and issuing receipts on items left for collection, night drop and mail deposits. Balance cash drawer according to established procedures and standards, paying special attention to reporting and collection of teller cash differences and operating losses. Maintain the highest level of security by ensuring that security procedures are followed, and transactions are properly documented and recorded; complete IRS forms for large currency transaction reporting by following established procedures and ensuring compliance with federal regulation. Uphold the confidentiality, integrity, and safekeeping of all sensitive client information, currency, coin, and other negotiable instruments. Balance cash vault according to established procedures. Process requests for foreign currency transactions. Identify potential fraud accounts and take appropriate action to prevent loss. Provide support and assist in balancing the ATM machine in a secure, timely, and accurate manner according to established procedures. Follow all established procedures to ensure compliance with federal regulations. Maintain basic understanding and knowledge of products and services and refer clients to the appropriate individuals. Actively promote banking products and services to the community. Answer client questions, address client concerns, and provide resolutions to inquiries. May quote client deposit rates. Collaborate with other team members to ensure a positive banking experience for all clients. Comply with all company or regulatory policies, procedures and requirements that are applicable to this position. Assist with client outreach and demonstrate support for company culture. Foster and preserve a culture of diversity, equity, and inclusion. Additional duties and responsibilities may be required to support the company's mission and vision. QUALIFICATIONS: High school diploma or equivalent required. Previous banking, client service, or related field with cash handling experience. Excellent client service skills. Capability to prioritize and execute a variety of tasks simultaneously, at times in a demanding environment. Strong interpersonal and written communication capabilities. Capability to perform data entry utilizing banking software and Microsoft 365 products, with a high level of accuracy and attention to detail. WORKING CONDITIONS: Duties are performed in a professional office environment. Requires travel to other bank locations. Availability to work on Saturdays. Overtime may be required. Extended periods of standing and ability to lift fifty pounds. SALARY & BENENFITS: The minimum starting hourly wage for this position is $17.00 per hour. The actual wage will be based on qualifications and business needs and may vary, as permitted by applicable state law. This position is a regular full-time position and individuals employed as regular full-time are eligible for the following benefits subject to the terms, limitations and conditions of each benefit plan: Health, Dental, Vision, Life Insurance, Disability Insurance, FSA, HSA, 401K, Employee Stock Purchase Plan, Paid Time Off, Paid Holidays and additional Voluntary Supplemental Insurance. At QCR Holdings, Inc. we are committed to fostering and preserving a culture of diversity, equity, and inclusion and strongly believe that it is our differences - of all kinds - that make our company and our communities better and stronger. QCR Holdings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or other protected class status. It is the policy of QCR Holdings, Inc. to comply with the Americans with Disabilities Act by providing reasonable accommodations to enable qualified individuals with disabilities to access the job application and interview process, to perform the essential functions of the job, and to receive equal access to other benefits and privileges of employment. Requirements:

Full-time Description EEO Employer Availa Bank believes our people make a difference and we recognize that individual differences and experiences strengthen our teams. Each member of our team is empowered to inspire and enable our clients and the communities we serve to achieve financial success. Click the Apply link to find out more. UNIVERSAL BANKER I (BANK TELLER) POSITION SUMMARY This position is responsible for assisting with a customer's financial transactions in an efficient and friendly manner, providing the highest level of customer service. In addition, this position will assist with financial counseling, including opening and servicing of consumer accounts. This is not a remote position SCHEDULE: Full-time role 8:00 a.m. to 5:00 p.m. Monday through Friday Additional or different hours may be necessary as business needs warrant BENEFITS Availa Bank offers a rich selection of benefits you can personalize to support you and your family's needs. Benefits may include: Medical, Dental & Vision Plans Option for Health Savings Account (HSA) Life Insurance (Company paid for employee) 401K and Employee Stock Ownership Plan (ESOP) Company Paid Short & Long Term Disability Insurance Flexible Spending Account (FSA) & Dependent Care Eligibility for Tuition Assistance and Discounts Employee Assistance Program (EAP) UNIVERSAL BANKER I (BANK TELLER) ESSENTIAL DUTIES AND ACCOUNTABILITIES Provide exceptional customer service through quality conversations and efficient and accurate process of customer transactions. Build relationships with customers by identifying needs and offering solutions. Provide accurate information to customers based on product and service knowledge and understanding of the banking industry. Frequently communicate with customers and employees in person or by phone and exchange accurate information in these situations. Sell, open, and maintain banking products and services to new and existing customers. Cross sell bank products as part of the regular transaction process. Proficient in customer account opening, maintenance, and closing accounts (including checking, savings, CDs and safe deposit boxes). Process check orders; follow check cashing procedures; issue cashier's checks; process wire transfers, perform online and mobile banking maintenance; process stop payments and debit card disputes. Handle financial transactions efficiently and effectively with all customers (including, but not limited to deposits, withdrawals, advances, loan payments and merchant transactions). Maintain a balanced cash drawer. Perform ATM/ITM duties in applicable markets. Meet or exceed all established branch goals and contribute to branch deposit growth. Requirements UNIVERSAL BANKER I (BANK TELLER) ROLE QUALIFICATIONS: Education High school diploma or equivalent required Experience Accounting or banking experience encouraged Other Skills and Abilities Demonstrated proficiency in typing with speed and accuracy; basic keyboarding skills are required Strong math skills; add, subtract, multiply and divide in all units of measure Exceptional oral, written and interpersonal communication skills Ability to apply common sense to carry out instructions, understand procedures, and speak clearly to customers and employees Understands computer and other equipment capabilities and limitations Exceptional organizational and time management skills Ability to multi-task in a fast-paced environment Maintain a complete understanding of regulatory and compliance policies and procedures Be able to work flexible hours and shifts Must have a valid driver's license and reliable transportation PM21

Small enough to care. Big enough to deliver. The Universal Banker I role is an entry level retail banking role responsible for conducting banking transactions and serving bank customers. Establishes and updates retail services that meet the customer's need, resolves complaints and offers appropriate resolutions. Opens basic deposit accounts as needed. Responsibilities Processes teller counter transactions with a variety of complexity and helps to answer customer questions and service needs. Recommends appropriate retail accounts and services by explaining unique features and benefits to the customer. Informs customers of services offered by other business lines and connects customer to an appropriate banker, when appropriate. Uses bank technology and resources to keep customer information current and inform them of additional ways we can meet their needs. Overcomes customer concerns and resolves any complaints related to deposit account transactions. Assists customers with a variety of retail service needs including but not limited to: Personal ATM/Debit cards (i.e. ordering and closing cards, resolving transaction errors, handling fraudulent transactions); Overdraft protection services; Handling of check orders; Updating address and customer contact information; Handling wires and other electronic transfers; Establishing personal online banking services and assisting with basic navigation questions. Serves as a resource to assist less experienced staff with transactions as needed; handles and is accountable for overrides processed with those transactions. Locates and resolves offages for self and assists with other retail associates, as needed. Performs a variety of branch operational duties on a daily, weekly, monthly basis (i.e. opening closing duties, balancing of accounts, completion of night drop and mail logs, etc.). Serves as backup support for basic account opening and ownership updates. May fill in at various retail branch locations, as needed. Actively participates in community events to represent MidWest One Bank, assists with customer outreach, and demonstrates support for company culture. Performs other duties as assigned. Qualifications High school degree or equivalent with some related work experience. In addition to education, prefer 1-2 years of experience in a customer service-related role. Banking or financial experience is preferred. The Perks! Competitive base compensation with additional performance-based incentives (incentives vary depending on role) Career development and continuous learning opportunities Paid Time Off, Paid Holidays, Parental/Grandparent Leave, and more 100% vested 401(k) Retirement Plan with 6% company match Medical, Dental, and Vision insurance Flex spending plan & Health savings accounts with employer contribution Student Loan Debt Reduction Program Employer provided group life insurance with option to purchase additional life insurance for you and your family members Employer provided long term and short term disability insurance Additional Insurance options to meet your personal needs: Critical Illness and Accident insurance, and Hospital Indemnity Wellness Program Free banking services and other financial services discounts Take Your Dog to Work Day in June Employee Rally Day- a day of celebration and recognition! RISE stands for Retention, Innovation, Support, and Empowerment. Through RISE we aspire to create and sustain a culture of respect and belonging that is reflected in the workplace and the communities we serve. Let's build something great, together.

Full-time Description TITLE: Community Banker DEPARTMENT: Retail Banking The Community Banker is responsible for providing excellent service to our clients while processing various banking transactions, including but not limited to deposits, withdrawals, transfers, and loan payments. The position will also answer client inquiries, resolve issues, and promote the bank's products and services that best meet the client's needs. ESSENTIAL FUNCTIONS: Process client transactions in a professional and efficient manner while following established policies and procedures. Accept payments for various financial transactions and ensure associated tasks are promptly and accurately processed. Complete additional transactions including, but not limited to, issuing cashier's checks, certified checks, EE bond and money orders; processing stop payment orders and change orders; processing and issuing receipts on items left for collection, night drop and mail deposits. Balance cash drawer according to established procedures and standards, paying special attention to reporting and collection of teller cash differences and operating losses. Maintain the highest level of security by ensuring that security procedures are followed, and transactions are properly documented and recorded; complete IRS forms for large currency transaction reporting by following established procedures and ensuring compliance with federal regulation. Uphold the confidentiality, integrity, and safekeeping of all sensitive client information, currency, coin, and other negotiable instruments. Balance cash vault according to established procedures. Process requests for foreign currency transactions. Identify potential fraud accounts and take appropriate action to prevent loss. Provide support and assist in balancing the ATM machine in a secure, timely, and accurate manner according to established procedures. Follow all established procedures to ensure compliance with federal regulations. Maintain basic understanding and knowledge of products and services and refer clients to the appropriate individuals. Actively promote banking products and services to the community. Answer client questions, address client concerns, and provide resolutions to inquiries. May quote client deposit rates. Collaborate with other team members to ensure a positive banking experience for all clients. Comply with all company or regulatory policies, procedures and requirements that are applicable to this position. Assist with client outreach and demonstrate support for company culture. Foster and preserve a culture of diversity, equity, and inclusion. Additional duties and responsibilities may be required to support the company's mission and vision. QUALIFICATIONS: High school diploma or equivalent required. Previous banking, client service, or related field with cash handling experience. Excellent client service skills. Capability to prioritize and execute a variety of tasks simultaneously, at times in a demanding environment. Strong interpersonal and written communication capabilities. Capability to perform data entry utilizing banking software and Microsoft 365 products, with a high level of accuracy and attention to detail. WORKING CONDITIONS: Duties are performed in a professional office environment. Requires travel to other bank locations. Availability to work on Saturdays. Overtime may be required. Extended periods of standing and ability to lift fifty pounds. At QCR Holdings, Inc. we are committed to fostering and preserving a culture of diversity, equity, and inclusion and strongly believe that it is our differences - of all kinds - that make our company and our communities better and stronger. QCR Holdings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or other protected class status. It is the policy of QCR Holdings, Inc. to comply with the Americans with Disabilities Act by providing reasonable accommodations to enable qualified individuals with disabilities to access the job application and interview process, to perform the essential functions of the job, and to receive equal access to other benefits and privileges of employment.

Job Duties and Responsibilities The Universal Banker provides personalized banking services by performing all teller functions as well as the opening and servicing of deposit accounts and referring other products and services to appropriate banking personnel.This position will float between the LSB branches as needed and will act as either a client service associate or a personal banker when needed. Pulls and balances a teller drawer daily, balances the vault, coin machi ne, and ATM. Responsible for the completion of batching and scanning of teller work through the Branch Capture System. Processes customer transaction with accuracy, and professionalism, while keeping a high level of customer service. Answers complex client inquiries regarding interest rates, service charges, and account transactions while complying with disclosure requirements, regulations, and consumer privacy policies. Accurately open all consumer deposit accounts. Cross sell to referral partners when appropriate; completes client follow ups as needed. Answers calls, takes messages, provides clients with accurate information, and directs client questions when appropriate. Serves as a resource for training. This role may require company travel and you will need to have a valid drivers license for all business travel for Lincoln Savings Bank. Complies with internal controls, operational procedures and risk management policies. Necessary Skills and Attributes High school diploma or equivalent required Prior teller experience preferred Excellent customer service skills Strong organizational skills Ability to work under pressure and meet deadlines Knowledge of banking products Ability to cross-sell Strong math skills High degree of accuracy Prior customer service experience (banking preferred) Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

Job Description Come join our team and become a BankIowan! We are currently looking for a Universal Banker for our Cedar Valley Market. The Universal Banker is responsible for providing an exceptional in-branch customer service experience by handling every need from teller transactions to sales and service. This position will be responsible for referrals to other lines of business to gain and meet all aspects of the client's banking and financial needs. This role will also serve as the primary contact person in the opening of consumer and commercial deposit accounts. Universal Banker will also support consumer banking lenders in expediting loan processing and account documentation. This multi-faceted position demonstrates an understanding of the linkage between client service operations and overall organization goals and needs, adhering to BEST. Support fellow employees in their efforts to contribute to the overall success of the bank. Primary Accountabilities and Responsibilities (95%): Accountability 1 (60%): Client Service Duties Possess effective sales skills. Proactively engages clients and center of influence networks to increase and support organizational goals. Provide top quality service in a professional, efficient, and friendly manner to all branch visitors. Communicate effectively with clients and colleagues to identify needs and then utilize skills and tools to refer client to the appropriate departments. Possess a thorough knowledge of all bank products and services offered. Demonstrate an awareness of client needs by providing timely input on new products and services that would benefit our clients and enhance the bank's opportunity for growth and profitability. All duties to be performed as outlined on the teller training checklist. Respond to customer fraud issues following card procedures and ID Theft procedures. Resolves customer complaints while offering appropriate resolutions. Maintain confidentiality of client and bank information. Complete all specific client care duties, including, but not limited to, fraud processing, wires and online banking assistance. May be scheduled at another branch within the market as staffing needs warrant and cover for any consumer banking role as needed. Serve as a teller. Accountability 2 (30%): Operations Produce account documents that are accurate and comply with bank and governmental regulations. Enter and maintain account and client information in an accurate manner. Provide processing assistance as needed for Consumer Bankers. Produce documentation to facilitate Consumer Bankers' meetings with loan clients. Open and service commercial and personal accounts including IRA and HSA deposit accounts in compliance with bank and regulatory rules for each product. Process client's transaction requests accurately in compliance with established Best Practices. Accountability 3 (5%): Compliance Responsible for following bank policies and procedures for compliance relative to the functions of the position. Employee will also be responsible for completing applicable annual compliance training as required by compliance laws, banking regulations and bank policy. Comprehend and comply with all pertinent Bank Secrecy Act/OFAC/CIP policies and procedures. Complete annual training. Identify new clients and establish expected patterns of behavior through customer profiles, NBFI forms, risk ratings. Communicate unusual activity or loan fraud to the BSA Officer. Complete BVS assignments. Secondary Duties and Responsibilities: (5%) Contribute to maintaining the professional appearance of the bank premises and work areas. Perform miscellaneous duties as requested by supervisor relating to the bank and its functions. Other duties may be assigned. Participate in client functions and community service events as a bank representative. Education, Experience, and Other Requirements: High School Diploma with banking experience and/or prior experience in a customer service/relationship development role. Must be bondable Knowledge of regulatory and compliance requirements. Knowledge of FIS Horizon and other supporting software for client and account management Completion of BVS New Account Curriculum Completion of Internal BankIowa New Account Training Completion of IRA/HSA Curriculum Completion of BVS Bank Sales Culture Curriculum Proven record of quality referrals Physical Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performance of the job will include physical duties commensurate with a general office environment. The employee must occasionally lift and/or move up to ten pounds.

Job Duties and Responsibilities The Universal Banker provides personalized banking services by performing all teller functions as well as the opening and servicing of deposit accounts and referring other products and services to appropriate banking personnel.This position will float between the LSB branches as needed and will act as either a client service associate or a personal banker when needed. Pulls and balances a teller drawer daily, balances the vault, coin machi ne, and ATM. Responsible for the completion of batching and scanning of teller work through the Branch Capture System. Processes customer transaction with accuracy, and professionalism, while keeping a high level of customer service. Answers complex client inquiries regarding interest rates, service charges, and account transactions while complying with disclosure requirements, regulations, and consumer privacy policies. Accurately open all consumer deposit accounts. Cross sell to referral partners when appropriate; completes client follow ups as needed. Answers calls, takes messages, provides clients with accurate information, and directs client questions when appropriate. Serves as a resource for training. This role may require company travel and you will need to have a valid drivers license for all business travel for Lincoln Savings Bank. Complies with internal controls, operational procedures and risk management policies. Necessary Skills and Attributes High school diploma or equivalent required Prior teller experience preferred Excellent customer service skills Strong organizational skills Ability to work under pressure and meet deadlines Knowledge of banking products Ability to cross-sell Strong math skills High degree of accuracy Prior customer service experience (banking preferred) Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

Small enough to care. Big enough to deliver. The Universal Banker I role is an entry level retail banking role responsible for conducting banking transactions and serving bank customers. Establishes and updates retail services that meet the customer's need, resolves complaints and offers appropriate resolutions. Opens basic deposit accounts as needed. Responsibilities * Processes teller counter transactions with a variety of complexity and helps to answer customer questions and service needs. * Recommends appropriate retail accounts and services by explaining unique features and benefits to the customer. * Informs customers of services offered by other business lines and connects customer to an appropriate banker, when appropriate. * Uses bank technology and resources to keep customer information current and inform them of additional ways we can meet their needs. * Overcomes customer concerns and resolves any complaints related to deposit account transactions. * Assists customers with a variety of retail service needs including but not limited to: * Personal ATM/Debit cards (i.e. ordering and closing cards, resolving transaction errors, handling fraudulent transactions); * Overdraft protection services; * Handling of check orders; * Updating address and customer contact information; * Handling wires and other electronic transfers; * Establishing personal online banking services and assisting with basic navigation questions. * Serves as a resource to assist less experienced staff with transactions as needed; handles and is accountable for overrides processed with those transactions. * Locates and resolves offages for self and assists with other retail associates, as needed. * Performs a variety of branch operational duties on a daily, weekly, monthly basis (i.e. opening closing duties, balancing of accounts, completion of night drop and mail logs, etc.). * Serves as backup support for basic account opening and ownership updates. * May fill in at various retail branch locations, as needed. * Actively participates in community events to represent MidWestOne Bank, assists with customer outreach, and demonstrates support for company culture. * Performs other duties as assigned. Qualifications * High school degree or equivalent with some related work experience. * In addition to education, prefer 1-2 years of experience in a customer service-related role. * Banking or financial experience is preferred. Created By : Compensation Range The Perks! * Competitive base compensation with additional performance-based incentives (incentives vary depending on role) * Career development and continuous learning opportunities * Paid Time Off, Paid Holidays, Parental/Grandparent Leave, and more * 100% vested 401(k) Retirement Plan with 6% company match * Medical, Dental, and Vision insurance * Flex spending plan & Health savings accounts with employer contribution * Student Loan Debt Reduction Program * Employer provided group life insurance with option to purchase additional life insurance for you and your family members * Employer provided long term and short term disability insurance * Additional Insurance options to meet your personal needs: Critical Illness and Accident insurance, and Hospital Indemnity * Wellness Program * Free banking services and other financial services discounts * Take Your Dog to Work Day in June * Employee Rally Day- a day of celebration and recognition! RISE stands for Retention, Innovation, Support, and Empowerment. Through RISE we aspire to create and sustain a culture of respect and belonging that is reflected in the workplace and the communities we serve. Let's build something great, together.

Full-time Description About South Story Bank & Trust At South Story Bank & Trust, we are helping our communities, businesses and customers write their own stories through financing, banking, re-investing in our communities and giving back. We foster a collaborative, progressive environment where dedicated professionals can build rewarding careers while making a tangible impact in the community. Position Overview We are seeking an experienced Universal Banker to join our Retail team. This position will report directly to SVP Retail Operations. In this role, you will help deepen customer relationships, attract additional customers and directly service customers with their consumer banking needs. This position is responsible for opening new deposits, offering and promoting additional products to customers and prospects, assisting customers with services and supporting the overall sales efforts of the bank. This position will also be responsible for assisting customers with consumer loan needs. You will be at the forefront of our efforts to support local businesses and stimulate economic growth in the communities we serve. Key Responsibilities · Customer Service: Assisting clients with inquiries, account management, and financial transactions. · Transaction Handling: Processing deposits, withdrawals, loan payments, and account transfers. · Sales & Advisory: Helping customers open new accounts, explaining banking products, and cross-selling services. · Cash Management: Balancing cash drawers and ensuring transaction accuracy. · Branch Operations: Supporting daily banking functions, preparing reports, and maintaining compliance with regulations. Identify and report suspicious activity. Working Conditions We are open for business six (6) days each week, Monday through Saturday. Rotating Saturday schedule that averages one (1) Saturday per month, less than three (3) hours. Requires travel to other bank locations. Overtime may be required. Ability to walk and stand for extended periods of time. Ability to lift up to twenty (25) pounds. What We Offer Competitive Compensation: A salary package that rewards both individual and team performance. Comprehensive Benefits: Health, dental, and vision coverage, disability benefits, a 401(k) plan with matching contributions. Growth & Development: Opportunities for professional and career growth in a supportive, community-focused environment. Inclusive Culture: South Story Bank & Trust is an Equal Opportunity Employer. We value diversity and are dedicated to providing a welcoming, inclusive workplace for all. Requirements High school diploma or equivalent required. College degree in Accounting, Finance or Business is preferred. 2-3 years teller experience required, consumer lending experience beneficial. Must be able to make accurate mathematical calculations and carry out detailed written and oral directions. Must be able to properly handle confidential materials and information. Excellent customer service skills. Strong communication, problem-solving skills and attention to detail. Demonstrated ability to prioritize tasks and manage time efficiently. Ability to work in a fast-paced environment and adapt to changing customer needs. Proficiency in banking software and digital platforms. Basic computer skills in various software and web-based applications. Must possess a valid driver's license and have reliable transportation.

Do you enjoy getting to know new people and having conversations? Then becoming a Transaction Banker with First Bank would be a great fit for you! As a Transaction Banker, you will interact with customers each day providing exceptional service and accurately completing transactions on their accounts. You will build relationships with our customers to better understand their needs and offer services that fit their needs. Duties include: Customer Service: Process monetary transactions for customers, such as cashing monetary instruments, making deposits, withdrawals, and payments for mortgages, consumer loans, etc. Create money orders, official checks, etc. Scan transactions into system for processing Provide timely, courteous and professional customer service Build appropriate relationships with customers to better understand their banking needs Responsible for having an in depth understanding of transactional processes and retail bank products Assist customers with resolution of account concerns and issues Promptly and cheerfully answer phone calls and greet in a professional manner Cash Handling: Accurately process transactions evidenced by balancing daily Ensure assigned cash drawer is kept secure at all times Keep cash drawer within assigned drawer limits Balance ATM, vault, etc. as assigned Referrals: Responsible for having at minimum a general understanding of all products the bank offers and presenting bank products as solutions to customers Support the overall sales effort by referring customer to others within the bank for financial solutions Participate in retail product campaigns the bank initiates Other: Work as one collective bank team and assist in other departments as needed Understand and comply with the related laws and compliance regulations that pertain to the position including but not limited to bank secrecy act, confidentiality, privacy, and funds availability policy Complete training as needed or required Other duties as assigned To be best prepared for this position, a high school diploma or equivalent as well as math skills are required. Prior experience in customer service is preferred. Basic computer skills, confidentiality, and strong communication skills will also be needed. This is a Monday through Friday full-time position with a Saturday rotation (about 8-12 Saturdays per year). First Bank is committed to our employees and customers. We believe our employees are our greatest resource and are fortunate to have quality employees who dedicate their time and effort to making First Bank a leader in our banking communities. To our team members we offer the following benefits: Health insurance, dental insurance, vision insurance, pre-tax flexible spending accounts, group term life insurance, dependent life insurance, short and long-term disability, 401k/ESOP with employer match, paid holidays, paid vacation time, paid sick time, and a wellness program. If this sounds like fun and you have good attention to detail, good communication skills and can adapt easily to new situations, apply today! EOE, including disability/vets

TITLE: Community Banker DEPARTMENT: Retail Banking The Community Banker is responsible for providing excellent service to our clients while processing various banking transactions, including but not limited to deposits, withdrawals, transfers, and loan payments. The position will also answer client inquiries, resolve issues, and promote the bank's products and services that best meet the client's needs. ESSENTIAL FUNCTIONS: * Process client transactions in a professional and efficient manner while following established policies and procedures. * Accept payments for various financial transactions and ensure associated tasks are promptly and accurately processed. * Complete additional transactions including, but not limited to, issuing cashier's checks, certified checks, EE bond and money orders; processing stop payment orders and change orders; processing and issuing receipts on items left for collection, night drop and mail deposits. * Balance cash drawer according to established procedures and standards, paying special attention to reporting and collection of teller cash differences and operating losses. * Maintain the highest level of security by ensuring that security procedures are followed, and transactions are properly documented and recorded; complete IRS forms for large currency transaction reporting by following established procedures and ensuring compliance with federal regulation. * Uphold the confidentiality, integrity, and safekeeping of all sensitive client information, currency, coin, and other negotiable instruments. * Balance cash vault according to established procedures. * Process requests for foreign currency transactions. * Identify potential fraud accounts and take appropriate action to prevent loss. * Provide support and assist in balancing the ATM machine in a secure, timely, and accurate manner according to established procedures. * Follow all established procedures to ensure compliance with federal regulations. * Maintain basic understanding and knowledge of products and services and refer clients to the appropriate individuals. * Actively promote banking products and services to the community. * Answer client questions, address client concerns, and provide resolutions to inquiries. * May quote client deposit rates. * Collaborate with other team members to ensure a positive banking experience for all clients. * Comply with all company or regulatory policies, procedures and requirements that are applicable to this position. * Assist with client outreach and demonstrate support for company culture. * Foster and preserve a culture of diversity, equity, and inclusion. * Additional duties and responsibilities may be required to support the company's mission and vision. QUALIFICATIONS: * High school diploma or equivalent required. * Previous banking, client service, or related field with cash handling experience. * Excellent client service skills. * Capability to prioritize and execute a variety of tasks simultaneously, at times in a demanding environment. * Strong interpersonal and written communication capabilities. * Capability to perform data entry utilizing banking software and Microsoft 365 products, with a high level of accuracy and attention to detail. WORKING CONDITIONS: * Duties are performed in a professional office environment. * Requires travel to other bank locations. * Availability to work on Saturdays. * Overtime may be required. * Extended periods of standing and ability to lift fifty pounds. SALARY & BENENFITS: The minimum starting hourly wage for this position is $17.00 per hour. The actual wage will be based on qualifications and business needs and may vary, as permitted by applicable state law. This position is a regular full-time position and individuals employed as regular full-time are eligible for the following benefits subject to the terms, limitations and conditions of each benefit plan: Health, Dental, Vision, Life Insurance, Disability Insurance, FSA, HSA, 401K, Employee Stock Purchase Plan, Paid Time Off, Paid Holidays and additional Voluntary Supplemental Insurance. At QCR Holdings, Inc. we are committed to fostering and preserving a culture of diversity, equity, and inclusion and strongly believe that it is our differences - of all kinds - that make our company and our communities better and stronger. QCR Holdings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or other protected class status. It is the policy of QCR Holdings, Inc. to comply with the Americans with Disabilities Act by providing reasonable accommodations to enable qualified individuals with disabilities to access the job application and interview process, to perform the essential functions of the job, and to receive equal access to other benefits and privileges of employment.

Job DescriptionDescription: EEO Employer Availa Bank believes our people make a difference and we recognize that individual differences and experiences strengthen our teams. Each member of our team is empowered to inspire and enable our clients and the communities we serve to achieve financial success. Click the Apply link to find out more. UNIVERSAL BANKER I (BANK TELLER) POSITION SUMMARY This position is responsible for assisting with a customer's financial transactions in an efficient and friendly manner, providing the highest level of customer service. In addition, this position will assist with financial counseling, including opening and servicing of consumer accounts. This is not a remote position SCHEDULE: Full-time role 8:00 a.m. to 5:00 p.m. Monday through Friday Additional or different hours may be necessary as business needs warrant BENEFITS Availa Bank offers a rich selection of benefits you can personalize to support you and your family's needs. Benefits may include: Medical, Dental & Vision Plans Option for Health Savings Account (HSA) Life Insurance (Company paid for employee) 401K and Employee Stock Ownership Plan (ESOP) Company Paid Short & Long Term Disability Insurance Flexible Spending Account (FSA) & Dependent Care Eligibility for Tuition Assistance and Discounts Employee Assistance Program (EAP) UNIVERSAL BANKER I (BANK TELLER) ESSENTIAL DUTIES AND ACCOUNTABILITIES Provide exceptional customer service through quality conversations and efficient and accurate process of customer transactions. Build relationships with customers by identifying needs and offering solutions. Provide accurate information to customers based on product and service knowledge and understanding of the banking industry. Frequently communicate with customers and employees in person or by phone and exchange accurate information in these situations. Sell, open, and maintain banking products and services to new and existing customers. Cross sell bank products as part of the regular transaction process. Proficient in customer account opening, maintenance, and closing accounts (including checking, savings, CDs and safe deposit boxes). Process check orders; follow check cashing procedures; issue cashier's checks; process wire transfers, perform online and mobile banking maintenance; process stop payments and debit card disputes. Handle financial transactions efficiently and effectively with all customers (including, but not limited to deposits, withdrawals, advances, loan payments and merchant transactions). Maintain a balanced cash drawer. Perform ATM/ITM duties in applicable markets. Meet or exceed all established branch goals and contribute to branch deposit growth. Requirements: UNIVERSAL BANKER I (BANK TELLER) ROLE QUALIFICATIONS: Education High school diploma or equivalent required Experience Accounting or banking experience encouraged Other Skills and Abilities Demonstrated proficiency in typing with speed and accuracy; basic keyboarding skills are required Strong math skills; add, subtract, multiply and divide in all units of measure Exceptional oral, written and interpersonal communication skills Ability to apply common sense to carry out instructions, understand procedures, and speak clearly to customers and employees Understands computer and other equipment capabilities and limitations Exceptional organizational and time management skills Ability to multi-task in a fast-paced environment Maintain a complete understanding of regulatory and compliance policies and procedures Be able to work flexible hours and shifts Must have a valid driver's license and reliable transportation PM21

Duties and Responsibilities The Universal Banker provides personalized banking services by performing all teller functions as well as the opening and servicing of deposit accounts and referring other products and services to appropriate banking personnel. This position would need to be versed in frontline transactions and account opening abilities. Pulls and balances a teller drawer daily, balances the vault, coin machine, and ATM. Responsible for the completion of batching and scanning of teller work through the Branch Capture System. Processes customer transaction with accuracy, and professionalism, while keeping a high level of customer service. Answers complex client inquiries regarding interest rates, service charges, and account transactions while complying with disclosure requirements, regulations, and consumer privacy policies. Accurately open all consumer deposit accounts. Cross sell to referral partners when appropriate; completes client follow ups as needed. Answers calls, takes messages, provides clients with accurate information, and directs client questions when appropriate. Serves as a resource for training. Complies with internal controls, operational procedures and risk management policies. Necessary Skills and Attributes High school diploma or equivalent required Prior teller experience preferred Excellent customer service skills Strong organizational skills Ability to work under pressure and meet deadlines Knowledge of banking products Ability to cross-sell Strong math skills High degree of accuracy Prior customer service experience (banking preferred)

Small enough to care. Big enough to deliver. The Universal Banker I role is an entry level retail banking role responsible for conducting banking transactions and serving bank customers. Establishes and updates retail services that meet the customer's need, resolves complaints and offers appropriate resolutions. Opens basic deposit accounts as needed. Responsibilities Processes teller counter transactions with a variety of complexity and helps to answer customer questions and service needs. Recommends appropriate retail accounts and services by explaining unique features and benefits to the customer. Informs customers of services offered by other business lines and connects customer to an appropriate banker, when appropriate. Uses bank technology and resources to keep customer information current and inform them of additional ways we can meet their needs. Overcomes customer concerns and resolves any complaints related to deposit account transactions. Assists customers with a variety of retail service needs including but not limited to: Personal ATM/Debit cards (i.e. ordering and closing cards, resolving transaction errors, handling fraudulent transactions); Overdraft protection services; Handling of check orders; Updating address and customer contact information; Handling wires and other electronic transfers; Establishing personal online banking services and assisting with basic navigation questions. Serves as a resource to assist less experienced staff with transactions as needed; handles and is accountable for overrides processed with those transactions. Locates and resolves offages for self and assists with other retail associates, as needed. Performs a variety of branch operational duties on a daily, weekly, monthly basis (i.e. opening closing duties, balancing of accounts, completion of night drop and mail logs, etc.). Serves as backup support for basic account opening and ownership updates. May fill in at various retail branch locations, as needed. Actively participates in community events to represent MidWest One Bank, assists with customer outreach, and demonstrates support for company culture. Performs other duties as assigned. Qualifications High school degree or equivalent with some related work experience. In addition to education, prefer 1-2 years of experience in a customer service-related role. Banking or financial experience is preferred. The Perks! Competitive base compensation with additional performance-based incentives (incentives vary depending on role) Career development and continuous learning opportunities Paid Time Off, Paid Holidays, Parental/Grandparent Leave, and more 100% vested 401(k) Retirement Plan with 6% company match Medical, Dental, and Vision insurance Flex spending plan & Health savings accounts with employer contribution Student Loan Debt Reduction Program Employer provided group life insurance with option to purchase additional life insurance for you and your family members Employer provided long term and short term disability insurance Additional Insurance options to meet your personal needs: Critical Illness and Accident insurance, and Hospital Indemnity Wellness Program Free banking services and other financial services discounts RISE stands for Retention, Innovation, Support, and Empowerment. Through RISE we aspire to create and sustain a culture of respect and belonging that is reflected in the workplace and the communities we serve. Let's build something great, together.

Do you enjoy getting to know new people and having conversations? Then becoming a Transaction Banker with First Bank would be a great fit for you! As a Transaction Banker, you will interact with customers each day providing exceptional service and accurately completing transactions on their accounts. You will build relationships with our customers to better understand their needs and offer services that fit their needs. This is a part-time position with a Saturday rotation (every 2-3 Saturdays). The hours for this position are Monday 10am-2pm, Tuesday 11am-2pm, Wednesday 11am-2pm (occasionally 11am-5pm), Thursday 9am-5pm, Friday 11am-5pm, and Saturday 8:30am-11am. Duties include: Customer Service: Process monetary transactions for customers, such as cashing monetary instruments, making deposits, withdrawals, and payments for mortgages, consumer loans, etc. Create money orders, official checks, etc. Scan transactions into system for processing Provide timely, courteous and professional customer service Build appropriate relationships with customers to better understand their banking needs Responsible for having an in depth understanding of transactional processes and retail bank products Assist customers with resolution of account concerns and issues Promptly and cheerfully answer phone calls and greet in a professional manner Cash Handling: Accurately process transactions evidenced by balancing daily Ensure assigned cash drawer is kept secure at all times Keep cash drawer within assigned drawer limits Balance ATM, vault, etc. as assigned Referrals: Responsible for having at minimum a general understanding of all products the bank offers and presenting bank products as solutions to customers Support the overall sales effort by referring customer to others within the bank for financial solutions Participate in retail product campaigns the bank initiates Other: Work as one collective bank team and assist in other departments as needed Understand and comply with the related laws and compliance regulations that pertain to the position including but not limited to bank secrecy act, confidentiality, privacy, and funds availability policy Complete training as needed or required Other duties as assigned To be best prepared for this position, a high school diploma or equivalent as well as math skills are required. Prior experience in customer service is preferred. Basic computer skills, confidentiality, and strong communication skills will also be needed. If this sounds like fun and you have good attention to detail, good communication skills and can adapt easily to new situations, apply today! EOE, including disability/vets

Full-time Description EEO Employer Availa Bank believes our people make a difference and we recognize that individual differences and experiences strengthen our teams. Each member of our team is empowered to inspire and enable our clients and the communities we serve to achieve financial success. Click the Apply link to find out more. This is not a remote position. UNIVERSAL BANKER III (BANK TELLER III) POSITION SUMMARY This position is responsible for assisting with a customer's financial transactions in an efficient and friendly manner, providing the highest level of customer service. In addition, this position will assist with financial counseling, including opening and servicing of consumer accounts. BENEFITS Availa Bank offers a rich selection of benefits you can personalize to support you and your family's needs. Benefits may include: Medical, Dental & Vision Plans Option for Health Savings Account (HSA) Life Insurance (Company paid for employee) 401K and Employee Stock Ownership Plan (ESOP) Company Paid Short & Long Term Disability Insurance Flexible Spending Account (FSA) & Dependent Care Eligibility for Tuition Assistance and Discounts Employee Assistance Program (EAP) UNIVERSAL BANKER III (BANK TELLER III) ESSENTIAL DUTIES AND ACCOUNTABILITIES Build and maintain strong relationships with customers to understand their financial needs and objectives Provide expert advice on a variety of banking products, including complex accounts, personal accounts, business accounts, and consumer loans Identify opportunities to deepen customer relationships and proactively promote bank products and services to meet the customer's financial goals Identify business opportunities and drive customer acquisition through networking and referrals Collaborate with internal teams to ensure seamless service delivery and customer satisfaction Monitor market trends and competitor activities to inform business strategies Ensure compliance with all regulatory requirements and company policies Handle financial transactions efficiently and effectively with all customers (including, but not limited to, deposits, withdrawals, advances, loan payments and merchant transactions) Maintain a balanced cash drawer Assist with all branch operational tasks and duties as needed Requirements UNIVERSAL BANKER III (BANK TELLER III) ROLE QUALIFICATIONS: Education High school diploma or equivalent required Experience Accounting or banking experience encouraged Other Skills and Abilities Strong math skills; add, subtract, multiply and divide in all units of measure Exceptional oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, understand procedures, and speak clearly to customers and employees Must be able to multi-task in a busy environment Understands computer and other equipment capabilities and limitations Exceptional organizational and time management skills Maintain a complete understanding of regulatory and compliance policies and procedures Must be able to work flexible hours and shifts Travel to/from and work in multiple locations PM21

Duties and Responsibilities The Universal Banker provides personalized banking services by performing all teller functions as well as the opening and servicing of deposit accounts and referring other products and services to appropriate banking personnel. Pulls and balances a teller drawer daily, balances the vault, coin machine, and ATM. Responsible for the completion of batching and scanning of teller work through the Branch Capture System. Processes customer transaction with accuracy, and professionalism, while keeping a high level of customer service. Answers complex client inquiries regarding interest rates, service charges, and account transactions while complying with disclosure requirements, regulations, and consumer privacy policies. Accurately open all consumer deposit accounts. Cross sell to referral partners when appropriate; completes client follow ups as needed. Answers calls, takes messages, provides clients with accurate information, and directs client questions when appropriate. Serves as a resource for training. Complies with internal controls, operational procedures and risk management policies. Necessary Skills and Attributes High school diploma or equivalent required Prior teller experience preferred Excellent customer service skills Strong organizational skills Ability to work under pressure and meet deadlines Knowledge of banking products Ability to cross-sell Strong math skills High degree of accuracy Prior customer service experience (banking preferred)

Small enough to care. Big enough to deliver. The Universal Banker I role is an entry level retail banking role responsible for conducting banking transactions and serving bank customers. Establishes and updates retail services that meet the customer's need, resolves complaints and offers appropriate resolutions. Opens basic deposit accounts as needed. Responsibilities Processes teller counter transactions with a variety of complexity and helps to answer customer questions and service needs. Actively engages in the local community, including cross-selling and generating new lines of business with a focus on growing deposits. Recommends appropriate retail accounts and services by explaining unique features and benefits to the customer. Meet individual sales & customer service goals, which will actively contribute to overall branch goals. Informs customers of services offered by other business lines and connects customer to an appropriate banker, when appropriate. Uses bank technology and resources to keep customer information current and inform them of additional ways we can meet their needs. Overcomes customer concerns and resolves any complaints related to deposit account transactions. Assists customers with a variety of retail service needs including but not limited to: Personal ATM/Debit cards (i.e. ordering and closing cards, resolving transaction errors, handling fraudulent transactions); Overdraft protection services; Handling of check orders; Updating address and customer contact information; Handling wires and other electronic transfers; Establishing personal online banking services and assisting with basic navigation questions. Serves as a resource to assist less experienced staff with transactions as needed; handles and is accountable for overrides processed with those transactions. Locates and resolves offages for self and assists with other retail associates, as needed. Performs a variety of branch operational duties on a daily, weekly, monthly basis (i.e. opening closing duties, balancing of accounts, completion of night drop and mail logs, etc.). Serves as backup support for basic account opening and ownership updates. May fill in at various retail branch locations, as needed. Actively participates in community events to represent MidWest One Bank, assists with customer outreach, and demonstrates support for company culture. Performs other duties as assigned. Qualifications High school degree or equivalent with some related work experience. In addition to education, prefer 1-2 years of experience in a customer service-related role. Banking or financial experience is preferred. The Perks! Competitive base compensation with additional performance-based incentives (incentives vary depending on role) Career development and continuous learning opportunities Paid Time Off, Paid Holidays, Parental/Grandparent Leave, and more 100% vested 401(k) Retirement Plan with 6% company match Medical, Dental, and Vision insurance Flex spending plan & Health savings accounts with employer contribution Student Loan Debt Reduction Program Employer provided group life insurance with option to purchase additional life insurance for you and your family members Employer provided long term and short term disability insurance Additional Insurance options to meet your personal needs: Critical Illness and Accident insurance, and Hospital Indemnity Wellness Program Free banking services and other financial services discounts RISE stands for Retention, Innovation, Support, and Empowerment. Through RISE we aspire to create and sustain a culture of respect and belonging that is reflected in the workplace and the communities we serve. Let's build something great, together.