Personal Banker Jobs in Jacksonville, AR

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What The Role Is As a Personal Banker you will provide best-in-class service by processing routine banking transactions while also developing deep customer relationships and a thoughtful understanding of their needs. Through relationship building, you will identify and offer the best and most appropriate personal business financial products and services along with educating your customers on alternative and convenient transaction channels. Personal Banker II team members will be cross-functional in a universal banking model to assist clients with a myriad of needs. This position is on-site. How You Will Make An Impact * Support the transactional needs of the banking center and other lines of business, as well as identify opportunities to deepen customer relationships. * Open and process moderate to complex and consumer and basic small business deposit accounts, providing appropriate solutions/services to businesses for managing their cash flow. * Enjoy working in a team environment with frequent interactions with fellow teammates and customers. * Limited origination of simple consumer lending products such as personal loans and credit cards. * Educate customers on other bank channels including online and mobile banking, interactive (Video) tellers and full-service ATMs that provide convenience and value to customers. * Meet or exceed individual sales/referrals and activity objectives - measured by an individual sales and referral scorecard. * Cash handling and adherence to proper balancing procedures. * Review and maintain knowledge of products, fees, policies and current offers to assist customers with consumer or business product suggestions. * Explore the customer's financial needs and recommend other bank services and refer customers within the branch when appropriate or to other departments when appropriate. * Demonstrate compliance with all bank regulations that apply to your position and stay current on regulation changes including Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations that apply to your position. * Create a positive impact within the communities you serve by investing time in Community Reinvestment Act (CRA) activities and financial literacy initiatives. Who You Are * Foundational knowledge of sales and service techniques with consumers and small businesses in a structured, goal-based environment preferred. * Excellent written and verbal communication skills with the ability to solve problems and nurture client relationships even in contentious situations. Education * High school diploma required; college coursework preferred. Experience * Previous banking or demonstrated sales experience in business, retail or other industries preferred. * 2 + years of cash handling experience in a banking or retail environment preferred. Characteristics * Regular and reliable attendance. * Works cooperatively with others. This position does NOT require S.A.F.E. registration at the time of employment. If your experience aligns with this description, please consider applying. Many skills are transferable among industries and a passion for the role and willingness to learn are important considerations. We believe that a diverse workforce creates problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Cadence Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Cadence Bank is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

**What The Role Is** As a Personal Banker you will provide best-in-class service by processing routine banking transactions while also developing deep customer relationships and a thoughtful understanding of their needs. Through relationship building, you will identify and offer the best and most appropriate personal business financial products and services along with educating your customers on alternative and convenient transaction channels. Personal Banker II team members will be cross-functional in a universal banking model to assist clients with a myriad of needs. This position is on-site. **How You Will Make An Impact** * Support the transactional needs of the banking center and other lines of business, as well as identify opportunities to deepen customer relationships. * Open and process moderate to complex and consumer and basic small business deposit accounts, providing appropriate solutions/services to businesses for managing their cash flow. * Enjoy working in a team environment with frequent interactions with fellow teammates and customers. * Limited origination of simple consumer lending products such as personal loans and credit cards. * Educate customers on other bank channels including online and mobile banking, interactive (Video) tellers and full-service ATMs that provide convenience and value to customers. * Meet or exceed individual sales/referrals and activity objectives - measured by an individual sales and referral scorecard. * Cash handling and adherence to proper balancing procedures. * Review and maintain knowledge of products, fees, policies and current offers to assist customers with consumer or business product suggestions. * Explore the customer's financial needs and recommend other bank services and refer customers within the branch when appropriate or to other departments when appropriate. * Demonstrate compliance with all bank regulations that apply to your position and stay current on regulation changes including Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations that apply to your position. * Create a positive impact within the communities you serve by investing time in Community Reinvestment Act (CRA) activities and financial literacy initiatives. **Who You Are** * Foundational knowledge of sales and service techniques with consumers and small businesses in a structured, goal-based environment preferred. * Excellent written and verbal communication skills with the ability to solve problems and nurture client relationships even in contentious situations. **Education** * High school diploma required; college coursework preferred. **Experience** * Previous banking or demonstrated sales experience in business, retail or other industries preferred. * 2 + years of cash handling experience in a banking or retail environment preferred. **Characteristics** * Regular and reliable attendance. * Works cooperatively with others. This position does NOT require S.A.F.E. registration at the time of employment. *If your experience aligns with this description, please consider applying. Many skills are transferable among industries and a passion for the role and willingness to learn are important considerations. We believe that a diverse workforce creates problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply**.* The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Cadence Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Cadence Bank is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability. **Qualifications** **Skills** **Behaviors** **:** **Motivations** **:** **Education** ** **Required**** High School or better. **Experience** **Licenses & Certifications** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of both individual and small business clients, offering appropriate solutions, and connecting clients to specialists. Key responsibilities include deepening client relationships through platform services, supporting clients with self-service or transactional activities, and providing exceptional client care. Job expectations include proactively connecting with clients through outbound calls and conducting consistent follow-up routines. Responsibilities: * Partners with teams to provide financial center clients with both consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities * Assists, educates, and trains clients on conducting simple transactions through self-service technologies * Leverages available resources, technologies, and processes to optimize the client experience and deliver operational excellence and accuracy * Adheres to established processes, laws, and guidelines in performing day-to-day activities, such as opening accounts, account maintenance, and Digital Assisted Shopping * Manages client interactions by taking the best course of action for the bank and its clients and abiding by all regulatory requirements Required Qualifications: * Has a minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment. In lieu of this requirement, has previously held the role of Relationship Manager (RM), Advisor Development Program (ADP) RM, Credit Solutions Advisor (CSA I), or Relationship Manager Business Owner Specialist (RMBOS) at Bank of America for a minimum of six months. * Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. * Collaborates effectively to get things done, building and nurturing strong relationships. * Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives. * Is confident in identifying solutions for helping new and existing clients based on their needs. * Has strong written and verbal communications skills. * Is able to communicate effectively and confidently, and is comfortable engaging all clients (in-person and by phone). * Has the ability to learn and adapt to new information, technology platforms, handle ambiguity and adapt to changing circumstances. * Applies strong critical thinking and problem-solving skills to meet clients' needs. * Demonstrates effective time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously. * Is a commissioned notary or can successfully obtain a notary commission in the state you work within a few months of start date in role (exact timeframe varies by location due to differing state laws). * Can be flexible to work weekends and/or extended hours as needed. * Bilingual: Spanish Language required Desired Qualifications: * An associate's degree or bachelor's degree in business, finance, or a related field. * Experience working in a financial center where goals were met or exceeded. * Retail and/or sales experience in a salary plus incentive environment. * Experience working in an environment with individual and/or team goals where goals were routinely met or exceeded. * Experience with financial information, spreadsheets and financial skills. * Knowledge of banking products and services. * Strong computer skills including MS applications and previous experience utilizing laptop technology. Skills: * Active Listening * Business Acumen * Customer and Client Focus * Oral Communications * Problem Solving * Account Management * Client Experience Branding * Client Management * Client Solutions Advisory * Relationship Building * Business Development * Pipeline Management * Prospecting * Referral Identification * Referral Management **Shift:** 1st shift (United States of America) **Hours Per Week:** 40

JobID: 210575572 JobSchedule: Full time JobShift: : You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion. Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs. As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch. You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances. You will help acquire new clients by actively soliciting referrals and developing internal and external sources. Job responsibilities * Shares the value of Chase Private Client with clients that may be eligible * Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs * Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs * Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week * Adheres to policies, procedures, and regulatory banking requirements Required qualifications, capabilities, and skills * Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships * 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation * Beginning Oct. 1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role * Compliance with Dodd Frank/Truth in Lending Act* * High school degree, GED, or foreign equivalent * Adherence to policies, procedures, and regulatory banking requirements * Ability to work branch hours, including weekends and some evenings Preferred qualifications, capabilities, and skills * Excellent communication skills * College degree or military equivalent * Experience cultivating relationships with affluent clients * Strong team orientation with a commitment of long-term career with the firm Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: **************************************************************************

Share If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. **Universal Banker - Little Rock, AR** Full Time Clerical 12 days ago Requisition ID: 1420 **$1,500 New Hire Sign-On Bonus - UNIVERSAL BANKER** First Service Bank, named in Arkansas Best Places to Work in 2020, 2021, 2022 & 2023, is now accepting applications for a full-time Universal Banker in Little Rock, Arkansas. This is an excellent opportunity for individuals who enjoy providing superior customer service and would like to work with a professional team in a dynamic and growing banking environment. High School diploma or equivalent, good math skills, proficient computer skills, skilled communicator, detail-oriented, excellent organizational skills, ability to multi-task & meet deadlines simultaneously, along with a talent for serving the public are all required. * Previous cash handling experience is preferred, but not required. * Previous banking experience is preferred, but not required. Must be available to work opening and/or closing hours Mondays through Fridays. It is preferred that applicants live within 30 miles of Little Rock or be willing to relocate. **Driving is an essential function of this role during and sometimes after business hours to perform the duties of the job. Therefore, this position is classified as a safety-sensitive position.** This position offers a first-in-class, comprehensive benefits package. Employee medical, dental, vision, life insurance, cancer insurance, and long-term disability insurance costs less than $60.00 per month. To learn more about our benefits, go to: *First Service Bank is an Equal Opportunity Employer without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information* *.*

**Job Details** Experienced Sterling Bank Little Rock - Little Rock, AR Full Time 2 Year Degree None Day Banking **Description** **COMING SOON - NEW LOCATION IN LITTLE ROCK, ARKANSAS** Join the Sterling Bank team as a full time Private Client Associate (Universal Banker) in our new Little Rock location! Work hours are Monday through Friday, 8am to 5pm. No weekends! We offer a competitive benefit package including medical, dental, vision, disability and life insurance coverages, a 401k retirement plan with an employer match, along with paid holidays, vacation, and personal time off. Responsibilities in this role include providing exceptional customer service while assessing and meeting our customers' needs, building customer relationships, and educating customers about the products and services offered by the bank. Responsible for performing services such as renewing and opening new deposit and savings accounts, certificates of deposits, retirement accounts, establishing direct deposits, and assist customers with queries concerning financial institution services. Assist customers in completing consumer loan applications as needed. Responsible for the development of new business relationships and maintaining existing relationships, and actively cross sell bank products and services. **Essential Duties:** * Maintain a positive, friendly, and professional attitude and appearance. * Develop full knowledge and understanding of Bank products and services offered, and an awareness of competitor products and services. * Provide a complete range of customer services at the financial institution, including renewing and opening new accounts, explaining available financial institution products and services, and gathering customer information to service new and existing accounts. * Receive deposits and ensure all accounts are properly processed in accordance with banking regulations. * Proactively engage customers in conversation to understand their loan needs and make appropriate referrals or assist them in completing a loan application as necessary. * Assist customers with our mobile and online banking features. * Carry out the bank's client retention strategies. * Proactively prospect for new business, and actively refer loans and other services to appropriate departments. * Assist supervisor in establishing objectives and plans for deposit growth and retention. * Ability to complete teller transactions and support the teller line. * Follow policies and procedures. * Adhere to work schedule. * Perform related duties as assigned by supervisor. KNOWLEDGE, SKILLS AND ABILITIES: * Excellent customer service and leadership skills * In-depth knowledge of all bank deposit products and policies * Excellent sales, interpersonal, and time management skills * Ability to prioritize and use judgement to make decisions regarding customer transactions while adhering to bank policies and procedures * Ability to add, subtract, multiply, and divide numbers, and perform these skills using money and other forms of measurement * Proficient typing/keyboarding skills * Proficient use of computer, software, programs, and various office equipment needed to perform job functions * Ability to sit or stand for extended periods of time * Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization * Complete required annual training on various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E, and other roles and responsibilities relating to each act. PHYSICAL ACTIVITIES: * While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands and fingers, handle, or feel, reach with hands and arms; required to stoop. Specific vision abilities required by this job include close vision. TRAINING AND EXPERIENCE: * Bachelor's degree in business or finance or equivalent experience * 3-5 years prior banking experience * Prior cash handling and sales experience

Job Description$1,500 New Hire Sign-On Bonus – Universal Banker First Service Bank, recognized as one of Arkansas’ Best Places to Work from 2020 to 2024, is seeking applications for a full-time Universal Banker position in Little Rock, Arkansas. This role is ideal for individuals who excel in customer service and wish to join a professional team in a dynamic and expanding banking environment. Requirements: • High School diploma or equivalent • Strong math skills • Proficient computer skills • Excellent communication abilities • Detail-oriented with strong organizational skills • Ability to multitask and meet deadlines • A talent for serving the public Preferred Experience: • Previous cash handling experience (not required) • Previous banking experience (not required) Availability: • Preferably live within 30 miles of Little Rock or be willing to relocate Benefits: This position offers a top-tier, comprehensive benefits package. Employee medical, dental, vision, life insurance, cancer insurance, and long-term disability insurance cost less than $65.00 per month. For more details on our benefits, visit: First Service Bank Careers. First Service Bank is an Equal Opportunity Employer, committed to diversity and inclusion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Job posted for the employer by: Workforce Connections, Arkansas Department of Commerce. Powered by JazzHR zOSlntPq9S

Job Details Experienced Sterling Bank Little Rock - Little Rock, AR Full Time 2 Year Degree None Day BankingDescription COMING SOON - NEW LOCATION IN LITTLE ROCK, ARKANSAS Join the Sterling Bank team as a full time Private Client Associate (Universal Banker) in our new Little Rock location! Work hours are Monday through Friday, 8am to 5pm. No weekends! We offer a competitive benefit package including medical, dental, vision, disability and life insurance coverages, a 401k retirement plan with an employer match, along with paid holidays, vacation, and personal time off. Responsibilities in this role include providing exceptional customer service while assessing and meeting our customers' needs, building customer relationships, and educating customers about the products and services offered by the bank. Responsible for performing services such as renewing and opening new deposit and savings accounts, certificates of deposits, retirement accounts, establishing direct deposits, and assist customers with queries concerning financial institution services. Assist customers in completing consumer loan applications as needed. Responsible for the development of new business relationships and maintaining existing relationships, and actively cross sell bank products and services. Essential Duties: Maintain a positive, friendly, and professional attitude and appearance. Develop full knowledge and understanding of Bank products and services offered, and an awareness of competitor products and services. Provide a complete range of customer services at the financial institution, including renewing and opening new accounts, explaining available financial institution products and services, and gathering customer information to service new and existing accounts. Receive deposits and ensure all accounts are properly processed in accordance with banking regulations. Proactively engage customers in conversation to understand their loan needs and make appropriate referrals or assist them in completing a loan application as necessary. Assist customers with our mobile and online banking features. Carry out the bank's client retention strategies. Proactively prospect for new business, and actively refer loans and other services to appropriate departments. Assist supervisor in establishing objectives and plans for deposit growth and retention. Ability to complete teller transactions and support the teller line. Follow policies and procedures. Adhere to work schedule. Perform related duties as assigned by supervisor. KNOWLEDGE, SKILLS AND ABILITIES: Excellent customer service and leadership skills In-depth knowledge of all bank deposit products and policies Excellent sales, interpersonal, and time management skills Ability to prioritize and use judgement to make decisions regarding customer transactions while adhering to bank policies and procedures Ability to add, subtract, multiply, and divide numbers, and perform these skills using money and other forms of measurement Proficient typing/keyboarding skills Proficient use of computer, software, programs, and various office equipment needed to perform job functions Ability to sit or stand for extended periods of time Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization Complete required annual training on various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E, and other roles and responsibilities relating to each act. PHYSICAL ACTIVITIES: While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands and fingers, handle, or feel, reach with hands and arms; required to stoop. Specific vision abilities required by this job include close vision. TRAINING AND EXPERIENCE: Bachelor's degree in business or finance or equivalent experience 3-5 years prior banking experience Prior cash handling and sales experience

A liaison between the customer and the financial institution, building and maintaining that relationship and offering advice and guidance related to bank accounts. As a relationship banker, you will have broad knowledge of the products and services offered by Encore Bank as well as the needs and financial goals of our clients, helping them optimize and manage their accounts. As the main point of contact for the clients at the branch location, the relationship banker is responsible for engaging with every customer and providing excellent service which shows the customer that we care and we are excited that they are banking with Encore Bank. ***Primary Responsibilities:*** * In this role the relationship banker will float as needed between the Rahling and Heights branches to fill in when other employees have time off. When not floating, this banker's home office will be Rahling. * Greet customers when they enter the branch and establish a professional, friendly rapport. * Answer phones professionally and carefully listen to each caller's request. Politely and proficiently transfer calls and or take messages for Encore Bank associates. Assist clients with questions and maintenance requests and ensure an excellent client experience. * Listen to and understand customers' needs in order to make appropriate recommendations and engage with customers to present and cross sell products and solutions based on their financial needs. * Demonstrate passion by building and sharing knowledge of all retail bank products, services, and specialty product lines. * Lead teammates by assisting branch management with coaching and training new associates on products and services. * Take responsibility of opening and closing accounts, assisting customers with the appropriate selection of accounts, perform research for customer accounts, comply with BSA and CIP requirements, and utilize authority to make decisions on accounts that are policy exceptions. * Collaborate with other associates and lines of business to meet and/or exceed designated individual and branch goals. * Maintain complete knowledge of all aspects of the teller line including processing transactions, balancing cash drawer and vault, as well as other basic branch operations functions . Teller support would include performing daily processing of financial transactions, i.e. deposits, handling currency, coin, and cashing checks. * Ensure that all departmental documents and activities are performed in compliance with applicable laws, regulations, policies, and procedures as applicable to this position, including completion of required compliance training. * Perform other duties and responsibilities as assigned ***Supervisory Responsibilities*** * None ***Skills and Q*** ***ualifications:*** These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. * Listen to clients and provide exceptional customer service * Ability to travel between offices as needed. In some cases, this position may be at both Rahling and Heights branches in the same day. * Process transactions based on customer needs * Answer general banking questions * Working knowledge of Microsoft Office products including Word and Outlook ***Computer and Office Equipment Skills*** * Microsoft Office Suite including Word, Excel, and PowerPoint ***Physical Requirements:*** The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions. * While performing the duties of this job this individual is regularly required to stand for long periods of time, walk, sit, talk, hear, use their hands and fingers (manual dexterity), use a telephone, and occasionally lift and /or move up to 50 pounds. * Specific vision abilities required by this position include, close vision, and the ability to adjust focus. ***Mental Requirements:*** * The ability to solve problems, make decisions, interpret data, organize information, written and oral communication and read/write***.*** **Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities** Encore Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, age, ancestry, citizenship, sex, sexual orientation, gender identity, national origin, marital status, genetic information, physical or mental disability, veteran status or any other characteristic protected by law.

First Security Bank offers career opportunities for diverse, professional, and energetic individuals who foster a culture that values critical thinking, problem solving and who execute operational excellence. We are looking to fill the position of Full -Time Retail Banker for our Vilonia Banking Center. If you enjoy money management and building quality relationships with co-workers and customers, and are team oriented, then banking may be a good fit for you! Important Information Regarding Application Process: Please note that we do not accept resumes and encourage applicants to include work history on our formal application available via the "Apply Now" link. *Data from resume cannot be downloaded into application. We invite you to view additional job opportunities at ************************************** SUMMARY Under the supervision and guidance of assigned training personnel; accepts and processes transactions from the bank's customers by personal contact, mail, and night deposit. Become knowledgeable in identifying customer needs, service accounts, explain financial products and help resolve customer issues. *Cross train to perform retail banking specialist duties, such as opening new accounts, establishing direct deposit accounts, opening retirement accounts and providing efficient and quality customer service. This position requires employees to work on-site. PLEASE CONSIDER REQUIRED HOURS OF AVAILABILITY: Regularly Scheduled Hours/Week: 40 (+) Hours | Applicant must be available to be scheduled between: Monday - Thursday 7:45 am - 5:15 pm | Friday: 7:45 am - 6:15 pm | Saturday: 8:15 am - 12:15 pm (1 per month) *Extended working hours may be required QUALIFICATIONS |EDUCATION | EXPERIENCE | SKILLS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed within are representative of the knowledge, skill, and/or ability required. Candidate must be at a minimum, 18 years of age. High school diploma or general education degree (GED) required. 1 - 2 years post-secondary education and/or cash handling, customer service, relevant banking, or professional experience preferred. Position will begin as a Retail Banker with intent to promote to Retail Banking Specialist as skills are mastered. Ability to travel to branches within designated market based on market needs. Ability to travel to other markets for additional training if necessary. ESSENTIAL DUTIES AND RESPONSIBILITIES: Training consists of learning and developing the essential duties listed below: Maintain strict privacy regarding customer account information. Maintain customer confidence and protect bank operations by keeping information confidential. Provide customers with exceptional customer service and execute operational excellence. In person: Greet every customer with a smile, maintain eye contact, call them by name, stay connected in conversation and let them know they are appreciated. When on the telephone: Speak with a smile, call them by name, stay connected in the conversation and let them know they are appreciated. Process deposits, withdrawals, cash advances, issue Cashier's Checks, and cash checks, securing proper identification and following retail policies and procedures. Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices. Identify counterfeit currency. Visually review customer transactions verifying necessary information. Count and balance cash using retail platform. Buy and sell currency from the vault as necessary, ensuring that the cash drawer limits are not exceeded. Scan all proof work through branch capture machine. Receives mortgage, consumer, and other loan payments. Ability to articulate effectively with customers by answering questions in person or on the telephone. Refer customers to other bank services as necessary. Ability to logically comprehend and execute detailed written or oral instructions. Promote bank services and products following appropriate cross-selling procedures or directing clients to appropriate bank personnel. Refer customers to the proper department for issues that cannot be resolved at the retail line. Ability to read and interpret documents and write routine correspondence via MS Outlook. Adhere to daily opening and closing procedures. Follow prescribed security and safety measures. Secure coins and currency in vault at closing ensuring that cash drawers and safes are locked in vault. Maintain currency and coin supply as prescribed by bank policy. Manually count, verify, and strap currency. Process coins by selling to the vault in accordance with cash limit and coin policy. Lifting of coin and currency up to 50 pounds as needed. Balancing of coin machine as needed. Assist with night deposits, mail deposits and ATM deposits as needed. Complete Currency Transaction Report (CTR) and Suspicious Activity, Identity Theft, Red Flag (SIRF) as needed. Inform the Bank Secrecy Act Officer of any activities that appear to be suspicious, or that involve fraud, insider abuse and/or other activities where a SIRF should be considered as needed. Inform Banking Center Manager and/or Retail Operation Manager of department activities and of any problems, concerns or outages exceeding $50.00. Assist with resolving retail outages and research to resolve discrepancies. Assist internal customers (other personnel) and executive management as requested. Complete special requests by redeeming U.S. Savings Bonds, closing accounts, taking orders for checks, exchanging foreign currencies, completing safe-deposit box procedures, and providing account printouts and advanced research, copies, and referrals. Admitting customers to their safe-deposit boxes. Balance of ATM and main cash vault as needed. Provide quality service by answering questions, telephone inquiries, and provide information on bank services. Handle or provide assistance to other retail staff with unusual transactions and answering difficult customer inquiries. Identify Fraudulent transactions, review current concerns with management and become well-informed on new suspicious activities. Obtain training and become proficient in executing wire transfers. Operate computer, telephone, keyboard, scanner, and copier. Basic computer skills including knowledge in MS Office, Outlook, typing, 10-key and the internet. Strong knowledge of MS Word and Excel is preferred. Retail Banker will also use money counter and drive-thru tube. Proficiency with internal bank software will be required. Must be able to arrive at work on time, work on-site and work cooperatively with other co-workers. Complete all online compliance Teal Training courses in a timely manner. Attend FSB Teller Training School Preferred Management will determine when employees attend training. Work location and/or additional duties may be assigned or required by management. Upon successful training of duties listed above: Develop the specialized Retail Banking Specialist skills necessary to acquire experience in additional retail services: Build consumer and business customer profiles as needed. Process Debit Cards upon request. Assist customers with name/address changes, account maintenance issues, reconciliation, or complaints. Update identification. Opening/Closing Accounts. Handle debit card disputes. SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities. SOFT SKILLS: Foster a culture that values critical thinking and problem solving, engagement, inclusion, diversity, and execute operational excellence. Establish a positive and productive work relationships; able to generate trust, ability, and willingness to give and receive honest, balanced feedback. Willingness to adhere to a strict ethical code of conduct. PHYSICAL DEMANDS AND WORK ENVIRONMENT INFORMATION: Physical Demands The employee must have the visual acuity to read materials in either a printed format or on a computer screen, view and identify customers at drive-through windows or on camera, identify customers inside the lobby and outside of the bank, review customer transactions and verify necessary information, and identify counterfeit currency. The position also requires the ability to articulate sufficiently well to communicate with customers and co-workers. The employee must have the ability to converse with customers in person, over the telephone, and using the drive-through service. The employee must possess sufficient mobility to work in and move about in a standard office setting and sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment. Repetitive movement of the wrist, hands, and fingers will be required to handle currency and to operate office equipment including a money counter and drive-through tube. The employee must be able to lift coins and currency weighing up to 50 pounds. The work environment described here is representative of what an employee encounters while performing the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mental Demands The duties of this position require the ability to maintain attention to detail and complete work projects accurately in a short amount of time, despite interruptions. The employee must be able to interact with customers in a calm and patient manner and to maintain confidentiality and professionalism in all situations. The employee must be able to use basic mathematical skills related to currency, including adding, subtracting, multiplying, and dividing numbers. The position also requires the ability to read and interpret documents and draft routine written communications. EEO/AA/M/F/Vet/Disability

Contract type: Full-time Industry: Financial Services Date published: 11-01-2024 **About the role** Our financial representatives at Modern Woodmen of America are dedicated to helping individuals from all backgrounds achieve their financial goals. They create and execute tailored financial plans that illustrate members' current situations, outline their future aspirations, and offer the necessary financial tools and support to reach those goals. **About Modern Woodmen of America** Modern Woodmen of America is one of the nation's largest fraternal benefit societies, with over $17 billion in assets. Fraternalism is a unique combination of business and giving back to those we serve - a continuous cycle of positive impact. * Our representatives provide financial guidance and products to help members protect their families and their futures. * Our products help fund member programs, including social, educational and volunteer activities that enrich members' lives and meet local needs. * Our programs build and strengthen relationships, allowing for membership growth and greater community impact. We're proud of the impact fraternalism makes. It's what allows Modern Woodmen - and you, as a Modern Woodmen financial representative, to make a difference in your community! In 2023, Modern Woodmen spent $18.2 million in support of fraternal programs for members in hometown communities of all sizes across the United States. **About you** * Show integrity and character. * Demonstrate leadership skills. * Team-oriented. * Focus on results/success driven. * Can or have overcome adversity. * Grow by helping others. * Show volunteer spirit in the community. * Look for self-improvement opportunities. * Enjoy building long-term relationships. * Credible, trustworthy and honest. **Education and training** Modern Woodmen's education and training programs start the first day and continue throughout your career. Whether you have an extensive background in financial services or you're just getting started, you'll have the support you need. With hands-on workshops, mentorship from seasoned professionals, and access to the latest industry resources, you'll be well-equipped to succeed in your new role. Our goal is to see you succeed as a trusted professional who can positively impact the lives of many. **Qualifications** * Passion for bettering members' financial lives. * Ability to obtain or already hold: an active life insurance license, FINRA securities registration (Securities Industry Essentials /SIE), Series 6 and/or 7 license, and Series 63 license, as required by state). * Ability to pass a background check that includes satisfactory regulatory, criminal and financial standing. **Benefits and perks** * Paid medical and dental insurance. * 401(k) retirement plan with company match. * Noncontributory pension plan. * Group term life insurance. * Expense-paid trips, bonuses and other incentives. Modern Woodmen is an equal opportunity employer.

Job DescriptionFSNB is a full-service bank that has been family owned and operated for over 75 years. We are currently seeking friendly, adaptable individuals to join our team as an entry level Retail Bank Teller! Most of our locations are within Walmart offering our customers the convenience of “banking where you shop” while providing prospecting and sales opportunities that continue growing our business. Retail Bankers conduct general office work, banking transactions, sales, cross sales, account opening, and account management while providing extraordinary customer service. FSNB provides paid training and promotes from within, offering career growth opportunities such as team leaders, supervisors, bank officers, and branch managers. All qualifications can be acquired through on the job training with no finance or accounting experience necessary. If you are looking for an opportunity to learn something new or want to capitalize on any previous cash handling, financial industry, customer service, sales representative experience, or people skills—look no further and begin building a successful career with FSNB today! We are actively seeking high school graduates and individuals with transferable cashier, fast food, or sales representative skills to join our team. What is in it for you: Opportunity for pay increases as soon as 60 days Paid training Paid vacation Paid personal leave Medical/Dental/Supplemental Insurance 401k Plan Paid death benefit Paid holidays Flexible scheduling with Sundays off Promotes from within Growth/Career opportunities Equal Opportunity Employer

Overview Working at Arkansas Federal Credit Union Who we are… Arkansas Federal Credit Union is seeking enthusiastic, innovative, and well-rounded individuals to build our team. Arkansas Federal, the largest credit union in the state, emphasizes employee engagement and outstanding service for our members. You are encouraged to challenge the status quo and bring new ideas to every aspect of the organization. With an open door policy from the top to the bottom, we are able to professionally develop our staff to cultivate talent and leaders. We strive to make a difference in the lives of our Team Members, Members, Business Partners, and our Communities. Arkansas Federal is proud to be named one of Arkansas's Best Places to work. What we offer… Earn up to $23/hr with experienced candidates able to earn even more! NO Weekends! Opportunity to make a difference in the lives of our members, team & communities Learning and development opportunities Paid community involvement up to 48 hours for hourly employees and unlimited for salaried employees Medical, dental, vision & life insurance Long- & short-term disability 401(k) with employer match plus additional pension plan at $0 cost to employee Tuition reimbursement 4 weeks paid time off plus 11 paid holidays in the first year Advancement opportunities Arkansas Federal Credit Union membership The role… As a Financial Service Representative, you serve as an advocate and financial expert dedicated to helping members achieve their financial goals. Using a proven methodology that allows you to engage in meaningful conversations with the members to better understand their financial needs is your primary role. By having conversations, you will be able to serve members with the right products at the right time to help the member achieve financial success. Build positive relationships and earn member trust to retain long-term connections Responsible for understanding Arkansas Federal products and services in order to enhance the member experience, deepen relationships and attract new members to Arkansas Federal Use a proven model to identify members needs in order to make financial recommendations Member account maintenance Guide and assist members and business partners through loan applications and other member requests To succeed, you are... Friendly, conversational and trustworthy Technologically proficient Passionate and sincerely concerned for others Knowledgeable of financial industry models and products with a minimum of 2 years' related customer service experience Educated with at least a high school diploma or equivalent EEO Statement Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

The Digital Technology Support Representative will be the second and final point of contact to handle all technical issues for Retail Online Banking and Retail Mobile Banking. The primary duty of this position is to resolve customer issues that are not due to a system problem. Problem solving will be performed using techniques and procedures to include consulting with users to determine hardware and software or system functional specifications. Responsible for developing and using workarounds for user problems, Quicken & QuickBooks for both Windows and MAC. Report design, reliability, and navigational problems to the appropriate technology team and/or appropriate vendor & provide sufficient incident detail to assist technology in isolating and reproducing issues. **HOURS:** + Monday - Friday 10:0AM - 7:00PM EST or 9:00AM - 6:00PM CST **Essential Duties and Responsibilities:** The Digital Technology Associate is the true voice of the client and are at the forefront of delivering a superior experience to our clients. The Digital Technology Associate works both individually and in a team environment to ensure clients' digital banking needs are recognized and efficiently met. Every client interaction is considered an opportunity to deepen the bank/client relationships while delivering on First Horizon's brand promise of Understanding in Action: **This position will be responsible for providing:** 1) World-class service to our internal and external customers in an accurate, efficient, and professional manner. 2) Technical solutions to a wide range of problems. 3) Support of applications using computer and network systems and support to users of all skill levels where the product is highly technical or sophisticated in nature. 4) Support for banking online and mobile banking to Banking Online users, vendors, and employees. 5) Liaise with internal IT groups and external vendors regarding decision support system maintenance. 6) Submit and track incidents with vendors for Production issues. 7) All tasks involved in new version implementations. 8) Complex Network Troubleshooting. **This person must be skilled to:** 1) Define and document all technical support procedures. 2) Proactively identify and suggest product and/or process improvements to increase efficiency. 3) Monitors existing applications making recommendations for improved performance and service to the application user. 4) Allow him/her to straddle both customer service and technical support areas. 5) Diagnose and answer complex problems related to ISP/internet and network connectivity and related software. 6) Provide solutions to difficult technical issues associated with specific products. 7) Identify error source and resolution, troubleshoot problems, research and analyze situations, and make appropriate recommendations and decisions. 8) Identify appropriate direction of escalated issues, communicate effectively, maintain Escalation records and insure up to date status. 9) Document and maintain a comprehensive list of Technical Support issues and resolutions within a database. 10) Ensure quality and productivity is achieved. 11) Continuously builds knowledge, keeping up-to-date on technological aspects of the job and changing technical demands. **Overall core competencies include:** - Working knowledge of Online and Mobile Banking Products and Services. - Good working knowledge of Android, Apple, and Mobile devices - Proficient understanding of PC operating systems and a strong knowledge of major Web browsers. - Proficient understanding of First Horizon legacy systems and systems of record. - Has high dependability and follow-through without supervision - Demonstrated ability to manage priorities. - Ability to work with internal stakeholders and external vendors. - Excellent written, verbal, and telephone communication skills. - Excellent analytical and troubleshooting skills. - Knowledge of Networking (TCP/IP, DNS), Troubleshooting client/server technical issues. - Log issues received from customers via phone and email in trouble ticket tracking application - Take ownership of the issue from initial call to resolution and closure. **Preferred Qualifications:** + High school diploma required for consideration + BA, BS degree or equivalent preferred + Two (2) to three (3) years of experience in bank product service/operations. + One (1) to two (2) years of experience with Help Desk or equivalent technical support role. + Experience with online banking products, and mobile devices **Physical Requirements:** + Ability to safely and successfully perform the essential job functions consistent with or without the ADA, FMLA and other federal, state and local standards + Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards + Must be able to talk, listen and speak clearly on telephone **About Us** First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Corporate Diversity Commitment:** We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do. **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Share If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. **Universal Banker - Benton, AR** Full Time Clerical 24 days ago Requisition ID: 1436 **$1,500 New Hire Sign-On Bonus - UNIVERSAL BANKER** First Service Bank, named in Arkansas Best Places to Work in 2020, 2021, 2022, 2023 & 2024, is now accepting applications for a full-time Universal Banker in Benton, Arkansas. This is an excellent opportunity for individuals who enjoy providing superior customer service and would like to work with a professional team in a dynamic and growing banking environment. High School diploma or equivalent, good math skills, proficient computer skills, skilled communicator, detail-oriented, excellent organizational skills, ability to multi-task & meet deadlines simultaneously, along with a talent for serving the public are all required. * Previous cash handling experience is preferred, but not required. * Previous banking experience is preferred, but not required. It is preferred that applicants live within 30 miles of Benton or be willing to relocate. This position offers a first-in-class, comprehensive benefits package. Employee medical, dental, vision, life insurance, cancer insurance, and long-term disability insurance costs less than $60.00 per month. To learn more about our benefits, go to: *First Service Bank is an Equal Opportunity Employer without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.*

Job Description $1,500 New Hire Sign-On Bonus – Universal Banker First Service Bank, recognized as one of Arkansas’ Best Places to Work from 2020 to 2024, is seeking applications for a full-time Universal Banker position in Benton. This role is ideal for individuals who excel in customer service and wish to join a professional team in a dynamic and expanding banking environment. Requirements: • High School diploma or equivalent • Strong math skills • Proficient computer skills • Excellent communication abilities • Detail-oriented with strong organizational skills • Ability to multitask and meet deadlines • A talent for serving the public Preferred Experience: • Previous cash handling experience (not required) • Previous banking experience (not required) Availability: • Preferably live within 30 miles of Benton or be willing to relocate Benefits: This position offers a top-tier, comprehensive benefits package. Employee medical, dental, vision, life insurance, cancer insurance, and long-term disability insurance cost less than $65.00 per month. For more details on our benefits, visit: First Service Bank Careers. First Service Bank is an Equal Opportunity Employer, committed to diversity and inclusion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Job posted for the employer by: Workforce Connections, Arkansas Department of Commerce. Powered by JazzHR 4PiW4Kznt3

Job Category Private Client Bankers **Job Description** You have an obsession for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion. Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs. As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch. You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances. You will help acquire new clients by actively soliciting referrals and developing internal and external sources. **Job responsibilities** * Shares the value of Chase Private Client with clients that may be eligible * Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs * Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs * Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week * Adheres to policies, procedures, and regulatory banking requirements **Required qualifications, capabilities, and skills** * Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships * 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation * Beginning Oct. 1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role * High school degree, GED, or foreign equivalent * Adherence to policies, procedures, and regulatory banking requirements * Ability to work branch hours, including weekends and some evenings **Preferred qualifications, capabilities, and skills** * Excellent communication skills * College degree or military equivalent * Experience cultivating relationships with affluent clients * Strong team orientation with a commitment of long-term career with the firm **Dodd Frank/Truth in Lending Act** This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

The Digital Technology Support Representative will be the second and final point of contact to handle all technical issues for Retail Online Banking and Retail Mobile Banking. The primary duty of this position is to resolve customer issues that are not due to a system problem. Problem solving will be performed using techniques and procedures to include consulting with users to determine hardware and software or system functional specifications. Responsible for developing and using workarounds for user problems, Quicken & QuickBooks for both Windows and MAC. Report design, reliability, and navigational problems to the appropriate technology team and/or appropriate vendor & provide sufficient incident detail to assist technology in isolating and reproducing issues. HOURS: * Monday - Friday 10:0AM - 7:00PM EST or 9:00AM - 6:00PM CST Essential Duties and Responsibilities: The Digital Technology Associate is the true voice of the client and are at the forefront of delivering a superior experience to our clients. The Digital Technology Associate works both individually and in a team environment to ensure clients' digital banking needs are recognized and efficiently met. Every client interaction is considered an opportunity to deepen the bank/client relationships while delivering on First Horizon's brand promise of Understanding in Action: This position will be responsible for providing: 1) World-class service to our internal and external customers in an accurate, efficient, and professional manner. 2) Technical solutions to a wide range of problems. 3) Support of applications using computer and network systems and support to users of all skill levels where the product is highly technical or sophisticated in nature. 4) Support for banking online and mobile banking to Banking Online users, vendors, and employees. 5) Liaise with internal IT groups and external vendors regarding decision support system maintenance. 6) Submit and track incidents with vendors for Production issues. 7) All tasks involved in new version implementations. 8) Complex Network Troubleshooting. This person must be skilled to: 1) Define and document all technical support procedures. 2) Proactively identify and suggest product and/or process improvements to increase efficiency. 3) Monitors existing applications making recommendations for improved performance and service to the application user. 4) Allow him/her to straddle both customer service and technical support areas. 5) Diagnose and answer complex problems related to ISP/internet and network connectivity and related software. 6) Provide solutions to difficult technical issues associated with specific products. 7) Identify error source and resolution, troubleshoot problems, research and analyze situations, and make appropriate recommendations and decisions. 8) Identify appropriate direction of escalated issues, communicate effectively, maintain Escalation records and insure up to date status. 9) Document and maintain a comprehensive list of Technical Support issues and resolutions within a database. 10) Ensure quality and productivity is achieved. 11) Continuously builds knowledge, keeping up-to-date on technological aspects of the job and changing technical demands. Overall core competencies include: * Working knowledge of Online and Mobile Banking Products and Services. * Good working knowledge of Android, Apple, and Mobile devices * Proficient understanding of PC operating systems and a strong knowledge of major Web browsers. * Proficient understanding of First Horizon legacy systems and systems of record. * Has high dependability and follow-through without supervision * Demonstrated ability to manage priorities. * Ability to work with internal stakeholders and external vendors. * Excellent written, verbal, and telephone communication skills. * Excellent analytical and troubleshooting skills. * Knowledge of Networking (TCP/IP, DNS), Troubleshooting client/server technical issues. * Log issues received from customers via phone and email in trouble ticket tracking application * Take ownership of the issue from initial call to resolution and closure. Preferred Qualifications: * High school diploma required for consideration * BA, BS degree or equivalent preferred * Two (2) to three (3) years of experience in bank product service/operations. * One (1) to two (2) years of experience with Help Desk or equivalent technical support role. * Experience with online banking products, and mobile devices Physical Requirements: * Ability to safely and successfully perform the essential job functions consistent with or without the ADA, FMLA and other federal, state and local standards * Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards * Must be able to talk, listen and speak clearly on telephone About Us First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Corporate Diversity Commitment: We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do. Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube