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What is a personal banker and how to become one

Updated January 8, 2025
4 min read
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A personal banker is a financial professional who works with individual customers to manage their banking needs. They provide guidance on financial products such as checking and savings accounts, credit cards, loans, and investments. Personal bankers also help clients create budgets and develop strategies for saving money. They assist with opening accounts, processing transactions, and resolving potential issues. They may work in a variety of settings such as banks, credit unions, and other financial institutions.

ScorePersonal BankerUS Average
Salary
2.9

Avg. Salary $37,639

Avg. Salary $59,228

Stability level
6.9

Growth rate 10%

Growth rate 0.3%

Diversity
6.1
Race

American Indian and Alaska Native 0.21%

Asian 12.18%

Black or African American 5.43%

Hispanic or Latino 11.25%

Unknown 4.12%

White 66.82%

Gender

female 55.38%

male 44.62%

Age - 43
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 43
Stress level
6.9

Stress level is high

7.1 - high

Complexity level
6.9

Complexity level is challenging

7 - challenging

Work life balance
6.6

Work life balance is good

6.4 - fair

What are the pros and cons of being a personal banker?

Pros

  • Opportunity for commission-based income

  • Good work-life balance with standard office hours

  • Exposure to various banking products and services

  • Opportunity to develop strong sales skills

  • Job security in a stable industry

Cons

  • High-pressure sales environment

  • Strict sales targets to achieve

  • Dealing with difficult or irate customers can be stressful

  • Limited flexibility in work schedule due to branch hours and customer needs

  • High level of scrutiny from management for performance metrics

Personal banker career paths

Key steps to become a personal banker

  1. Explore personal banker education requirements

    Most common personal banker degrees

    Bachelor's

    59.1 %

    Associate

    18.0 %

    High School Diploma

    12.7 %
  2. Start to develop specific personal banker skills

    SkillsPercentages
    Customer Relationships9.56%
    Cross-Sell6.35%
    Customer Satisfaction5.45%
    NMLS4.83%
    Bank Products4.81%
  3. Complete relevant personal banker training and internships

    Accountants spend an average of 1-3 months on post-employment, on-the-job training. New personal bankers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a personal banker based on U.S. Bureau of Labor Statistics data and data from real personal banker resumes.
  4. Research personal banker duties and responsibilities

    • Manage customer s portfolio while identifying cross-sell opportunities to increase acquisition of customer s financial and credit services.
    • Work one-on-one with clients to gather requirements and identify cross-selling opportunities and leverage customer leads and referrals to identify new prospects.
    • Certify as a public notary and international wire transfers.
    • Process consumer loan applications following approve guidelines, NMLS certify.
  5. Prepare your personal banker resume

    When your background is strong enough, you can start writing your personal banker resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a personal banker resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable personal banker resume templates

    Build a professional personal banker resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your personal banker resume.
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  6. Apply for personal banker jobs

    Now it's time to start searching for a personal banker job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first personal banker job

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Average personal banker salary

The average personal banker salary in the United States is $37,639 per year or $18 per hour. Personal banker salaries range between $29,000 and $48,000 per year.

Average personal banker salary
$37,639 Yearly
$18.10 hourly

What am I worth?

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How do personal bankers rate their job?

3/5

Out of 1 Personal Banker reviews, 0% were positive.

5 stars

4 stars

3 stars

2 stars

1 star

Based on 1 ratings

Career growth
3.0
Work/life balance
3.0
Overall rating
3.0
Pay / salary
2.0

Personal banker reviews

profile
3.0
A zippia user wrote a review on Dec 2023
Pros

Talking to other people and never being still. Always on the move handeling money and everyday is something new

Cons

Constant stress and fear when dealing with big transactions. Customers always complaining and getting paid by the hour


profile
A zippia user wrote a review on Dec 2019
Pros

Serving people to meet their financial needs and planning Fininancial analysis of their funds with best utility Feeling motivated while meeting people from different demographic backgrounds

Cons

Don't like people with bad credit history


profile
A zippia user wrote a review on Jun 2019
Pros

I enjoy engaging with clients, finding solutions to their financial needs, as well as account opening/personal lending.

Cons

I am not a sales/production driven individual. That aspect of the job- needing to worry about how many accounts I open or getting a certain amount booked in loans does not appeal to me. I enjoy the work, I like being challenged and busy, but I hate being a set of production scores.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.