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Become A Personal Banker

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Working As A Personal Banker

  • Selling or Influencing Others
  • Communicating with Persons Outside Organization
  • Establishing and Maintaining Interpersonal Relationships
  • Getting Information
  • Analyzing Data or Information
  • Deal with People

  • Mostly Sitting

  • Stressful

  • $71,550

    Average Salary

What Does A Personal Banker Do

A Personal Banker assists customers with various needs, such as opening checking and savings accounts and obtaining mortgage and auto loans. They resolve issues with banking services and accounts.

How To Become A Personal Banker

A bachelor’s degree is required for entry-level jobs, and a master’s degree in business administration (MBA) is useful for advancement.


Securities, commodities, and financial services sales agents generally must have a bachelor’s degree to get an entry-level job. Studies in business, finance, accounting, or economics are important, especially for larger firms. Many firms hire summer interns before their last year of college, and those who are most successful are offered full-time jobs after they graduate.

Numerous agents eventually get a master’s degree in business administration (MBA), which is often a requirement for high-level positions in the securities industry. Because the MBA exposes students to real-world business practices, it can be a major asset for jobseekers. Employers often reward MBA holders with higher level positions, better compensation, and large signing bonuses.


Most employers provide intensive on-the-job training, teaching employees the specifics of the job, such as the products and services offered. Trainees in large firms may receive technical instruction in securities analysis and selling strategies. Firms often rotate their trainees among various departments to give them a broad understanding of the securities business.

Securities, commodities, and financial services sales agents must keep up with new products and services and other developments. They attend conferences and training seminars regularly.

Licenses, Certifications, and Registrations

Brokers and investment bankers must register as representatives of their firm with the Financial Industry Regulatory Authority (FINRA). To obtain the license, potential agents must pass a series of exams.

Many other licenses are available, each of which gives the holder the right to sell different investment products and services. Traders and some other sales representatives also need licenses, although these vary by firm and specialization. Financial services sales agents may need to be licensed, especially if they sell securities or insurance. Most firms offer training to help their employees pass the licensing exams.

Agents who are registered with FINRA must attend continuing education classes to keep their licenses. Courses consist of computer-based training on legal requirements or new financial products or services.

Although not always required, certification enhances professional standing and is recommended by employers. Brokers, investment bankers, and financial services sales agents can earn the Chartered Financial Analyst (CFA) certification, sponsored by the CFA Institute. To qualify for this certification, applicants need a bachelor’s degree or 4 years of related work experience and must pass three exams, which require several hundred hours of independent study. Applicants also must have an international passport. Exams cover subjects in accounting, economics, securities analysis, financial markets and instruments, corporate finance, asset valuation, and portfolio management. Applicants can take the exams while they are getting the required work experience.


Securities, commodities, and financial services sales agents usually advance to senior positions in a firm by accumulating a greater number of accounts. Although beginners often service the accounts of individual investors, they may eventually service large institutional accounts, such as those of banks and retirement funds.

After taking a series of tests, some brokers become portfolio managers and have greater authority to make investment decisions regarding an account. For more information on portfolio managers, see the profile on financial analysts.

Some experienced sales agents become branch office managers and supervise other sales agents while continuing to provide services for their own clients. A few agents advance to top management positions or become partners in their firms.

Many investment banks use an “up or out” policy, in which entry-level investment bankers are either promoted or terminated after 2 or 3 years. Investment banks use this policy to ensure that entry-level positions are not occupied long term, allowing the bank to bring in new workers.

Important Qualities

Analytical skills. To judge the profitability of potential deals, securities, commodities, and financial services sales agents must have strong analytical skills. This includes computer programming skills which they use to analyze financial products. 

Customer-service skills. Securities, commodities, and financial services sales agents must be persuasive and make clients feel comfortable with the agent’s recommendations.

Decisionmaking skills. Investment banking traders must make split-second decisions, with large sums of money at stake.

Detail oriented. Investment bankers must pay close attention to the details of initial public offerings and mergers and acquisitions because small changes can have large consequences.

Initiative. Securities, commodities, and financial services sales agents must create their own client base by making “cold” sales calls to people to whom they have not been referred and to people not expecting the call.

Math skills. Securities, commodities, and financial services sales agents need to be familiar with mathematical tools, including investment formulas.

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Personal Banker jobs

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Personal Banker Career Paths

Personal Banker
Branch Manager General Manager
Account Manager
5 Yearsyrs
Assistant Branch Manager Branch Manager
Assistant Vice President
7 Yearsyrs
Relationship Banker Assistant Branch Manager
Banking Center Manager
5 Yearsyrs
Member Service Representative Assistant Branch Manager Loan Officer
Branch Manager/Loan Officer
5 Yearsyrs
Operations Specialist Operation Supervisor Assistant Branch Manager
Branch Operations Manager
6 Yearsyrs
Account Manager Sales Consultant Retail Sales Consultant
Business Account Manager
6 Yearsyrs
Assistant Vice President Senior Project Manager Business Developer
Business Development Officer
7 Yearsyrs
Finance Advisor Finance Analyst Assistant Vice President
Business Relationship Manager
9 Yearsyrs
Finance Advisor Account Manager Client Services Manager
Client Relationship Manager
7 Yearsyrs
Office Manager Operations Manager Branch Manager
Finance Center Manager
6 Yearsyrs
Member Service Representative Service Representative Inside Sales Representative
Inside Sales Account Manager
6 Yearsyrs
Assistant Branch Manager Assistant Vice President
Manager, Assistant Vice President
7 Yearsyrs
Service Manager Operations Manager Account Executive
Relationship Manager
6 Yearsyrs
Service Manager General Manager Account Manager
Sales Account Manager
6 Yearsyrs
Loan Officer Account Manager Relationship Manager
Senior Relationship Manager
10 Yearsyrs
Office Manager Branch Manager Assistant Vice President
Vice President & Sales Manager
9 Yearsyrs
Branch Manager Assistant Vice President
Vice President And Manager
10 Yearsyrs
Loan Officer Account Executive Assistant Vice President
Vice President, Product Manager
9 Yearsyrs
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Personal Banker Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Arabic

  • Portuguese

  • Mandarin

  • Hindi

  • Russian

  • Chinese

  • Cantonese

  • German

  • Korean

  • Vietnamese

  • Italian

  • Urdu

  • Armenian

  • Polish

  • Japanese

  • Greek

  • Gujarati

  • Tagalog

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Personal Banker Education

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Real Personal Banker Salaries

Job Title Company Location Start Date Salary
Personal Banker Banco ITAU Europa International Miami, FL May 11, 2011 $100,000
International Personal Banker II Totalbank Miami, FL Jan 05, 2016 $53,550
International Personal Banker Totalbank Miami, FL Sep 15, 2014 $50,000
International Personal Banker Totalbank Miami, FL Oct 01, 2014 $46,818
International Personal Banker Totalbank Miami, FL Oct 01, 2011 $45,000

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Top Skills for A Personal Banker


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Top Personal Banker Skills

  1. Financial Needs
  2. Loan Applications
  3. New Account Transactions
You can check out examples of real life uses of top skills on resumes here:
  • Interview new and current clients to determine the appropriate products and services that would fit their financial needs.
  • Submitted loan applications to the underwriter for verification and recommendations.
  • Processed all new account transactions while assisting customers in their selection of various accounts and financial services.
  • Exceeded monthly sales goals while displaying a high level of customer service.
  • Sell financial products including Credit Cards, CD's IRA's and Loans.

Top Personal Banker Employers

Personal Banker Videos

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Personal Banker: A Great Position!

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