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How to hire a personal banker

Personal banker hiring summary. Here are some key points about hiring personal bankers in the United States:

  • HR departments typically spend 15% of their expenses on recruitment.
  • It usually takes about 12 weeks for a new employee to reach full productivity levels.
  • It typically takes 36-42 days to fill a job opening.
  • The median cost to hire a personal banker is $1,633.
  • Small businesses spend an average of $1,105 per personal banker on training each year, while large companies spend $658.
  • There are currently 218,801 personal bankers in the US and 36,603 job openings.
  • Dallas, TX, has the highest demand for personal bankers, with 45 job openings.
  • New York, NY has the highest concentration of personal bankers.

How to hire a personal banker, step by step

To hire a personal banker, you should create an ideal candidate profile, determine a budget, and post and promote your job. Here's a step-by-step guide on how to hire a personal banker:

Here's a step-by-step personal banker hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write a personal banker job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new personal banker
  • Step 8: Go through the hiring process checklist

What does a personal banker do?

A personal banker is responsible for managing the customers' financial records and assisting them in various banking transactions. Personal bankers' duties also include handling customers' inquiries for financial plans, understanding the banking and financial industry principles, processing applications, verifying account details, and offering bank products based on the customers' needs. A personal banker must have excellent customer service and communication skills, providing the best options for the customers, and helping them achieve their financial goals.

Learn more about the specifics of what a personal banker does
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  1. Identify your hiring needs

    The personal banker hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    You should also consider the ideal background you'd like them a personal banker to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a personal banker that fits the bill.

    This list shows salaries for various types of personal bankers.

    Type of Personal BankerDescriptionHourly rate
    Personal BankerSecurities, commodities, and financial services sales agents connect buyers and sellers in financial markets. They sell securities to individuals, advise companies in search of investors, and conduct trades.$13-23
    Finance Service AdvisorA finance service advisor provides clients with recommendations on taxes, college savings accounts, retirement, estate planning, and investments. Finance service advisors collaborate with the executives for profitability and efficiency through project management strategy and accounting procedure restructuring... Show more$13-42
    Finance Service RepresentativeA financial service representative typically works for a bank or a similar establishment. One of their primary responsibilities is to reach out to clients and offer financial advice, services, or products such as insurance and credit cards... Show more$12-27
  2. Create an ideal candidate profile

    Common skills:
    • Customer Relationships
    • Cross-Sell
    • Customer Satisfaction
    • NMLS
    • Bank Products
    • Financial Services
    • Cash Handling
    • Good Judgment
    • Product Knowledge
    • Math
    • Cross-Selling
    • Client Relationships
    • Strong Customer Service
    • Financial Solutions
    Check all skills
    Responsibilities:
    • Manage customer s portfolio while identifying cross-sell opportunities to increase acquisition of customer s financial and credit services.
    • Work one-on-one with clients to gather requirements and identify cross-selling opportunities and leverage customer leads and referrals to identify new prospects.
    • Certify as a public notary and international wire transfers.
    • Process consumer loan applications following approve guidelines, NMLS certify.
    • Identify and maximize new account sales and cross-sell opportunities, utilizing customer profiling to develop book of business.
    • Identify cross-sell opportunities, including opportunities to refer customers to other sales representatives through proper customer profiling and needs-base selling.
    More personal banker duties
  3. Make a budget

    Including a salary range in your personal banker job description helps attract top candidates to the position. A personal banker salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

    For example, the average salary for a personal banker in Massachusetts may be lower than in New York, and an entry-level personal banker usually earns less than a senior-level personal banker. Additionally, a personal banker with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

    Average personal banker salary

    $37,639yearly

    $18.10 hourly rate

    Entry-level personal banker salary
    $29,000 yearly salary
    Updated January 17, 2026

    Average personal banker salary by state

    RankStateAvg. salaryHourly rate
    1New York$52,125$25
    2Maine$49,745$24
    3Kansas$42,732$21
    4California$40,252$19
    5Illinois$39,467$19
    6Missouri$38,117$18
    7Pennsylvania$37,418$18
    8Ohio$37,093$18
    9Texas$36,873$18
    10North Carolina$36,467$18
    11Indiana$36,458$18
    12Oregon$36,072$17
    13Colorado$35,053$17
    14Tennessee$35,001$17
    15Florida$34,314$17
    16Utah$34,246$16
    17District of Columbia$34,240$16
    18Michigan$34,003$16
    19New Jersey$33,637$16
    20Arizona$33,154$16

    Average personal banker salary by company

    RankCompanyAverage salaryHourly rateJob openings
    1Northern Trust$51,392$24.714
    2Univest Financial Corporation$41,849$20.124
    3Westerra Credit Union$40,866$19.659
    4WSFS Bank$40,483$19.4614
    5The Citizens First National Bank Of Storm Lake$40,390$19.42
    6Simmons Bank$40,342$19.4062
    7HSBC Bank$40,337$19.392
    8Republic Bank$39,787$19.135
    9Peoples Bank NC$39,647$19.06
    10Citi$39,642$19.06204
    11Affinity Credit Union$39,621$19.052
    12City National Bank$39,603$19.04136
    13Unity Bank$39,521$19.0013
    14German American$39,475$18.985
    15Schools$39,418$18.9512
    16Western Alliance Bank$39,285$18.894
    17S&T Ban$39,233$18.8616
    18Oregon Community Credit Union$39,193$18.841
    19J.P. Morgan$39,122$18.81
    20Amplify Credit Union$38,927$18.71
  4. Writing a personal banker job description

    A good personal banker job description should include a few things:

    • Summary of the role
    • List of responsibilities
    • Required skills and experience

    Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a personal banker job description:

    Personal banker job description example

    Affinity strives to maintain balance between our employees’ personal and professional responsibilities. All full-time employees receive a highly competitive and multi-faceted Total Rewards package including competitive pay, target incentive, full medical/dental/prescription coverage, 401(k) plan, profit sharing, and generous paid time off. As an Affinity employee you are eligible for discounts on our products and services, access to our fitness center and employee café, earn paid time off for volunteering, and much more. In addition to these benefits, Affinity provides extensive educational and developmental opportunities as well as access to our formal Tuition Assistance Program. Explore career opportunities with Affinity and “Belong to Something Better.”

    Affinity Federal Credit Union is an Equal Opportunity Employer

    Affinity FCU is committed to creating an inclusive culture and an employment experience that values diversity. Our culture is built on respect - one that recognizes and values the unique talents of everyone on the team. With a genuine commitment to diversity, we’ve created an environment where employees feel comfortable regardless of race, gender, religion, background, physical ability, or sexual orientation.

    Explore career opportunities with Affinity and belong to something better.


    Please scroll down and read the Applicant Statement in its entirety.

    Applicant Statement

    I promise that all information I have supplied in this application and any other form, oral or written, is true and accurate, and I agree that any misstated, misleading, omitted, or false information will result in rejection of this application form, refusal to hire, withdrawal of an offer of employment, or immediate discharge without recourse, whenever and however discovered.

    I understand and agree that Affinity Federal Credit Union, any agent acting on its behalf, as well as any other person responding to a reference request pursuant to this application, can and will seek and/or disclose any and all information about me which said corporation, agent, or person may have. I specifically authorize said disclosure and agree to hold all such corporations, agents, or persons harmless.

    I understand and agree to the fact that Affinity Federal Credit Union maintains a drug-free workplace and that I will be required to undergo a drug urine screening check . I understand and agree to the fact that Affinity will also conduct a criminal history background and credit report check . I understand and agree that said pre-employment checks are designed to ascertain my suitability for employment. I specifically authorize said disclosure of this confidential information and agree to hold Affinity Federal Credit Union, its agents, managers, officers, and employees harmless from any and all liability in connection with the pre-employment screening/testing. Additionally, I agree to comply with all request for additional testing of any type and at anytime during my employment at Affinity Federal Credit Union.

    I understand that all employment offers are made contingent upon satisfactory proof of legal authorization to work in the United States according to the law. I understand that failure to provide satisfactory proof of identity and authorization to work in the United States will disqualify me from employment.

    If hired, I agree to abide by the terms and conditions of all Affinity Federal Credit Union policies and procedures. I understand I will not be employed, or my employment will be terminated, if I am or have been convicted of a criminal offense involving dishonesty, breach of trust or money laundering, or if I admit, plead guilty or nolo contender, or have to such an offense or if I agree or have agreed to enter into a pretrial diversion or similar program in connection with a prosecution such an offense.

    I understand and agree that my employment will be at will and that I or Affinity Federal Credit Union may terminate this employment relationship at any time, with or without notice, for any or no reason, without recourse by either of us. I also understand that oral representations to the contrary do not change the fact that both the Company and I maintain free to end the work relationship for any or no reason. I further understand that any changes in this employment relationship must be made in writing.

    I acknowledge that at anytime during my employment with Affinity Federal Credit Union, the hours and/or days that I am expected to work may be changed to accommodate the needs of the business. In addition, I am also expected to work at various Affinity Federal Credit Union locations.

    I acknowledge that I have been advised that Affinity Federal Credit Union is an Equal Opportunity Employer and that Affinity Federal Credit Union administers its employment policies in a nondiscriminatory manner. I specifically authorize Affinity Federal Credit Union to investigate my background, including any and all references, and prior employers, consistent with the position for which I am applying, and release and hold Affinity Federal Credit Union harmless for any and all liabilities arising out of its investigation of my application for employment. I authorize the Company, in its sole discretion, to supply my employment record to any prospective employer, government agency, or other party with an interest that the company deems appropriate.

    I understand that this application is not a contract of employment.

    If you agree to this disclaimer, you authorize the Company to process the application in accordance with the Company’s established hiring practices.

    By completing this online application for employment opportunities at Affinity Federal Credit Union, I acknowledge reading, understanding and agreement of the Applicant Statement.

  5. Post your job

    There are a few common ways to find personal bankers for your business:

    • Promoting internally or recruiting from your existing workforce.
    • Ask for referrals from friends, family members, and current employees.
    • Attend job fairs at local colleges to meet candidates with the right educational background.
    • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.
    Post your job online:
    • Post your personal banker job on Zippia to find and recruit personal banker candidates who meet your exact specifications.
    • Use field-specific websites such as salesjobs, salesheads, allretailjobs.com, sales trax.
    • Post a job on free websites.
  6. Interview candidates

    During your first interview to recruit personal bankers, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

    It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new personal banker

    Once you've decided on a perfect personal banker candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

    It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

    After that, you can create an onboarding schedule for a new personal banker. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire a personal banker?

Recruiting personal bankers involves both the one-time costs of hiring and the ongoing costs of adding a new employee to your team. Your spending during the hiring process will mostly be on things like promoting the job on job boards, reviewing and interviewing candidates, and onboarding the new hire. Ongoing costs will obviously involve the employee's salary, but also may include things like benefits.

The median annual salary for personal bankers is $37,639 in the US. However, the cost of personal banker hiring can vary a lot depending on location. Additionally, hiring a personal banker for contract work or on a per-project basis typically costs between $13 and $23 an hour.

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