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The differences between personal bankers and bank specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a personal banker and a bank specialist. Additionally, a bank specialist has an average salary of $42,779, which is higher than the $37,639 average annual salary of a personal banker.
The top three skills for a personal banker include customer relationships, cross-sell and customer satisfaction. The most important skills for a bank specialist are bank products, strong customer service, and customer relationships.
| Personal Banker | Bank Specialist | |
| Yearly salary | $37,639 | $42,779 |
| Hourly rate | $18.10 | $20.57 |
| Growth rate | 10% | 10% |
| Number of jobs | 36,603 | 22,225 |
| Job satisfaction | 3 | - |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 62% |
| Average age | 43 | 43 |
| Years of experience | 4 | 4 |
A personal banker is responsible for managing the customers' financial records and assisting them in various banking transactions. Personal bankers' duties also include handling customers' inquiries for financial plans, understanding the banking and financial industry principles, processing applications, verifying account details, and offering bank products based on the customers' needs. A personal banker must have excellent customer service and communication skills, providing the best options for the customers, and helping them achieve their financial goals.
A bank or banking specialist is an individual responsible for maintaining effective business relationships with the bank's clients while ensuring an optimal customer service level. To support customer retention, bank specialists must identify their customers' banking needs and suggest appropriate bank products and services. They perform teller functions such as processing customer deposits, cashing checks, and issuing official checks. Bank specialists must also ensure that the bank complies with government regulations and standards.
Personal bankers and bank specialists have different pay scales, as shown below.
| Personal Banker | Bank Specialist | |
| Average salary | $37,639 | $42,779 |
| Salary range | Between $29,000 And $48,000 | Between $28,000 And $64,000 |
| Highest paying City | New York, NY | New York, NY |
| Highest paying state | New York | New York |
| Best paying company | Northern Trust | Goldman Sachs |
| Best paying industry | Finance | Finance |
There are a few differences between a personal banker and a bank specialist in terms of educational background:
| Personal Banker | Bank Specialist | |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between personal bankers' and bank specialists' demographics:
| Personal Banker | Bank Specialist | |
| Average age | 43 | 43 |
| Gender ratio | Male, 44.6% Female, 55.4% | Male, 45.3% Female, 54.7% |
| Race ratio | Black or African American, 5.4% Unknown, 4.1% Hispanic or Latino, 11.2% Asian, 12.2% White, 66.8% American Indian and Alaska Native, 0.2% | Black or African American, 5.7% Unknown, 4.1% Hispanic or Latino, 11.9% Asian, 11.4% White, 66.6% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |