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The differences between personal bankers and personal banking representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a personal banker, becoming a personal banking representative takes usually requires 6-12 months. Additionally, a personal banker has an average salary of $37,639, which is higher than the $33,833 average annual salary of a personal banking representative.
The top three skills for a personal banker include customer relationships, cross-sell and customer satisfaction. The most important skills for a personal banking representative are bank products, profiling, and customer inquiries.
| Personal Banker | Personal Banking Representative | |
| Yearly salary | $37,639 | $33,833 |
| Hourly rate | $18.10 | $16.27 |
| Growth rate | 10% | -3% |
| Number of jobs | 36,603 | 41,795 |
| Job satisfaction | 3 | 5 |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 62% |
| Average age | 43 | 41 |
| Years of experience | 4 | 12 |
A personal banker is responsible for managing the customers' financial records and assisting them in various banking transactions. Personal bankers' duties also include handling customers' inquiries for financial plans, understanding the banking and financial industry principles, processing applications, verifying account details, and offering bank products based on the customers' needs. A personal banker must have excellent customer service and communication skills, providing the best options for the customers, and helping them achieve their financial goals.
Personal banking representatives typically earn $39K per year. This position requires a high school diploma or GED at a minimum, but employers prefer a bachelor's degree in finance, business, or a related field. They may also ask for experience in customer service, cash-handling, or banking. Personal banking representatives are required to provide bank client support, assist with account management, process checks, and find products and services that will be the best fit for their clients.
Personal bankers and personal banking representatives have different pay scales, as shown below.
| Personal Banker | Personal Banking Representative | |
| Average salary | $37,639 | $33,833 |
| Salary range | Between $29,000 And $48,000 | Between $26,000 And $42,000 |
| Highest paying City | New York, NY | - |
| Highest paying state | New York | - |
| Best paying company | Northern Trust | - |
| Best paying industry | Finance | - |
There are a few differences between a personal banker and a personal banking representative in terms of educational background:
| Personal Banker | Personal Banking Representative | |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | - |
Here are the differences between personal bankers' and personal banking representatives' demographics:
| Personal Banker | Personal Banking Representative | |
| Average age | 43 | 41 |
| Gender ratio | Male, 44.6% Female, 55.4% | Male, 33.4% Female, 66.6% |
| Race ratio | Black or African American, 5.4% Unknown, 4.1% Hispanic or Latino, 11.2% Asian, 12.2% White, 66.8% American Indian and Alaska Native, 0.2% | Black or African American, 9.7% Unknown, 2.9% Hispanic or Latino, 22.5% Asian, 9.2% White, 54.9% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 6% | 11% |