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The differences between personal bankers and relationship bankers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a personal banker and a relationship banker. Additionally, a personal banker has an average salary of $37,639, which is higher than the $37,091 average annual salary of a relationship banker.
The top three skills for a personal banker include customer relationships, cross-sell and customer satisfaction. The most important skills for a relationship banker are excellent interpersonal, financial services, and work ethic.
| Personal Banker | Relationship Banker | |
| Yearly salary | $37,639 | $37,091 |
| Hourly rate | $18.10 | $17.83 |
| Growth rate | 10% | 10% |
| Number of jobs | 36,603 | 34,587 |
| Job satisfaction | 3 | - |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 64% |
| Average age | 43 | 43 |
| Years of experience | 4 | 4 |
A personal banker is responsible for managing the customers' financial records and assisting them in various banking transactions. Personal bankers' duties also include handling customers' inquiries for financial plans, understanding the banking and financial industry principles, processing applications, verifying account details, and offering bank products based on the customers' needs. A personal banker must have excellent customer service and communication skills, providing the best options for the customers, and helping them achieve their financial goals.
A relationship banker is responsible for providing financial advice by applying financial disciplines in the banking industry. Relationship bankers process financial transactions on their clients' bank accounts, generate account statements, and reiterate bank policies to support clients' financial goals and objectives. They also research the current financial industry, identify new bank services opportunities to gain more clients, and increase profits for the business. A relationship banker must have excellent communication and customer service skills, responding to the clients' inquiries and concerns regarding their bank accounts, and resolving complaints timely and efficiently.
Personal bankers and relationship bankers have different pay scales, as shown below.
| Personal Banker | Relationship Banker | |
| Average salary | $37,639 | $37,091 |
| Salary range | Between $29,000 And $48,000 | Between $28,000 And $48,000 |
| Highest paying City | New York, NY | New York, NY |
| Highest paying state | New York | New York |
| Best paying company | Northern Trust | Santander Bank |
| Best paying industry | Finance | Finance |
There are a few differences between a personal banker and a relationship banker in terms of educational background:
| Personal Banker | Relationship Banker | |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 64% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between personal bankers' and relationship bankers' demographics:
| Personal Banker | Relationship Banker | |
| Average age | 43 | 43 |
| Gender ratio | Male, 44.6% Female, 55.4% | Male, 46.6% Female, 53.4% |
| Race ratio | Black or African American, 5.4% Unknown, 4.1% Hispanic or Latino, 11.2% Asian, 12.2% White, 66.8% American Indian and Alaska Native, 0.2% | Black or African American, 5.4% Unknown, 4.1% Hispanic or Latino, 11.3% Asian, 12.2% White, 66.7% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |