What is a personal banking assistant and how to become one

I am originally from Sri Lanka. My banking career began with Kiwi Bank. It was really challenging for me to get a good job in New Zealand as an immigrant because I came from a non-English speaking country. I faced many difficult times. I applied for thousands and thousands of jobs, participated in many phone interviews, online assessments, and other evaluations. It wasn’t easy for me to be successful, (my best friend knows how much I cried) but I didn’t give up because I always wanted to succeed. I believed I could do better than just taking odd jobs. In my first few years in New Zealand, I applied for various jobs without success. Then, I saw an opportunity at Kiwi Bank for a casual position. I applied and was selected. I didn’t care whether the work was on weekends or not; all I wanted was a good job. By this time my youngest daughter was just one and half years old. At that time, NZ Post was part of Kiwi Bank, and I was hired as part of NZ Post as solution assistant. I joined in November 2019. When COVID-19 hit in 2020, NZ Post underwent restructuring, and all employees had to leave or apply for positions at Kiwi Bank, as NZ Post separated from Kiwi Bank a few months after I joined. I applied for a banking job. To be honest, one of my colleagues told me, “Imagine you are a nurse and applying for a doctor’s position .” This is how he described my situation when I applied for a banking assistant position. ( this is a real thing happened) as I had no banking experience and only a few months as a solutions assistant at NZ Post. But I got the job. I worked at Kiwi Bank for nearly four years, worked very hard, and learned almost everything in branch operations. My ultimate goal was to be a banking specialist. During my time at Kiwi Bank, I couldn’t get the opportunity to become a banking specialist, so I started applying for such positions and eventually got a job at Westpac. I feel blessed and honored to work at Westpac, where my experience has been valued. The culture is very supportive, and my manager genuinely helps with my career growth. In my story, I want to emphasize the importance of believing in yourself and never giving up.