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What is a personal banking representative and how to become one
Personal bank representatives generally assist bank clients. They help manage, check, and process client accounts while performing other transactions. If you work in this role, you'll act as an advisor to clients but ultimately promote the bank's services, especially as you'll be reaching out to clients to sell the bank's services. You have to be very knowledgeable about the services that your bank offers and show clients how these services can help solve their problems. Besides, if a client is experiencing any problem with the bank, it is your responsibility to resolve it on behalf of your bank. You will also enter data into the bank's software.
Personal banking representatives generally require a high school diploma at minimum, but most employers prefer an associate's or bachelor's degree in finance, business, or a similar field. One year of experience in customer service, cash handling, or banking is always an advantage for aspiring banking representatives. Meanwhile, a personal banking representative earns $37,797 per year.
Avg. Salary $33,833
Avg. Salary $59,228
Growth rate -3%
Growth rate 0.3%
American Indian and Alaska Native 0.84%
Asian 9.18%
Black or African American 9.72%
Hispanic or Latino 22.51%
Unknown 2.87%
White 54.87%
Genderfemale 66.56%
male 33.44%
Age - 39American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 39Stress level is high
7.1 - high
Complexity level is challenging
7 - challenging
Work life balance is excellent
6.4 - fair
Personal banking representative career paths
Key steps to become a personal banking representative
Explore personal banking representative education requirements
Start to develop specific personal banking representative skills
Skills Percentages Bank Products 18.19% Profiling 14.39% Customer Inquiries 10.96% Financial Products 9.48% Financial Services 9.42% Complete relevant personal banking representative training and internships
Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New personal banking representatives learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a personal banking representative based on U.S. Bureau of Labor Statistics data and data from real personal banking representative resumes.Research personal banking representative duties and responsibilities
- Develop and maintain relationships with business partners to increase cross-sell opportunities and achieve sales goals.
- Open new bank accounts, order debit and ATM cards for new and existing customers.
- Coach associates in cross-selling of products, create work schedules and implement procedures to reduce expenses.
- Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit
Prepare your personal banking representative resume
When your background is strong enough, you can start writing your personal banking representative resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a personal banking representative resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable personal banking representative resume templates
Build a professional personal banking representative resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your personal banking representative resume.
Apply for personal banking representative jobs
Now it's time to start searching for a personal banking representative job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first personal banking representative job
Are you a personal banking representative?
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Average personal banking representative salary
The average personal banking representative salary in the United States is $33,833 per year or $16 per hour. Personal banking representative salaries range between $26,000 and $42,000 per year.
What am I worth?
How do personal banking representatives rate their job?
Personal banking representative reviews
Talking to other people and never being still. Always on the move handeling money and everyday is something new
Constant stress and fear when dealing with big transactions. Customers always complaining and getting paid by the hour
Serving people to meet their financial needs and planning Fininancial analysis of their funds with best utility Feeling motivated while meeting people from different demographic backgrounds
Don't like people with bad credit history
I enjoy engaging with clients, finding solutions to their financial needs, as well as account opening/personal lending.
I am not a sales/production driven individual. That aspect of the job- needing to worry about how many accounts I open or getting a certain amount booked in loans does not appeal to me. I enjoy the work, I like being challenged and busy, but I hate being a set of production scores.
Updated January 8, 2025
