EMS Administrative Assistant
Whittier, CA job
Job Details HYC Main Office Headquarters - Whittier, CA Full Time $24.00 - $24.00 Hourly Admin - ClericalDescription
Administrative Assistant, Emergency Medical Technician
EMS (Emergency Medical Services Program) Corps
DESCRIPTION
Helpline Youth Counseling, Inc. (HYC), a nonprofit agency providing youth, family, behavioral health, and homeless services to at-risk, low-income children, youth, and adults throughout Southeast Los Angeles County since 1971.
Mission
The mission of Helpline Youth Counseling (HYC) is to help build individual, family, and community health, well-being, prosperity, and equity. HYC serves clients and community members with trauma-informed, strength-based, person-centered prevention, early intervention, education, and treatment services.
DUTIES AND RESPONSIBILITIES:
Under the direct supervision of the EMS Program Manager, within the Emergency Medical Service (EMS) program, the Administrative Assistant will:
Provide clerical and administrative support to the EMS Program Manager and EMS team
Maintain accurate records, files, and documentation to support program compliance and reporting.
Support the coordination of meetings, training, and communication efforts to ensure program efficiency.
Support Case Manager and the Clinician with administrative tasks, scheduling, and documentation.
Coordinate student stipends, logistics for orientation and wraparound services.
Maintain confidentiality and protected health information (PHI) by following all Federal, State, County, and City laws and regulations, including the Health Insurance Portability and Accountability Act (HIPPA).
Effective communication verbally, through email, through texts, and phone calls
Adhere to and promote HYC's mission and values. Acts as a role model to others exhibiting a high degree of professionalism and ability to work with diverse populations and respect cultural diversity.
Capacity to be discreet and a demeanor to maintain confidentiality relating to client and personnel information.
Adaptive and multi-tasking ability must easily transition from one task to the next.
Ability to interact with employees of other departments in a professional and respectful manner.
Great work ethic demonstrated by reliability, punctuality, professionalism, diligence, and strong follow-up skills.
Must attend all necessary training courses and meetings.
Other related duties as assigned.
Qualifications
REQUIREMENTS:
Bachelor's degree in mental health and/or human services related field preferred.
Minimum of two year of administrative assistant and/or office management experience.
Experience in administrative coordination
Superb planning and organizational skills with a proven track record for strategic planning and execution and attention to detail.
Proficient in Microsoft program applications.
Ability to succeed independently within a fast-paced, dynamic, and sometimes unpredictable work environment.
Ability to work a flexible schedule, including evenings and weekends.
Ability to reasonably adjust, accept, and make changes to directives as they occur.
U.S. Citizenship or permanent resident status.
A valid California driver's license, current auto insurance, a good driving record, and must be cleared to drive for business purposes by our insurance broker.
Ability to successfully pass a TB screening test and Live Scan fingerprinting.
Ability to pass background check and criminal clearance.
PREFERRED QUALIFICATIONS:
Lived experience with trauma and/or system involvement that can utilize their own life experiences to support, engage, and motivate youth towards the identified goals can be acceptable.
Experience/Expertise in social media.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be provided, if requested, to enable individuals with disabilities to perform the essential functions.
HYC, INC. IS AN EQUAL OPPORTUNITY EMPLOYER. EMPLOYMENT CONSIDERATION IS MADE WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, GENDER IDENTITY, GENDER EXPRESSION, SEXUAL ORIENTATION, MARITAL STATUS, NATION ORIGIN, ANCESTRY, MILITARY OR VETERAN STATUS, INCLUDING PHYSICAL OR MENTAL DISABILITIES OR ANY OTHER LEGALLY PROTECTED STATUS.
Enhanced Care Management (ECM) Case Manager
Los Angeles, CA job
Job Details Commerce Office - Los Angeles, CA $26.25 - $26.25 HourlyDescription
ECM CASE MANAGER
DESCRIPTION
Helpline Youth Counseling (HYC), a nonprofit agency serving Southeast Los Angeles County since 1971, provides therapeutic counseling, education, advocacy, and community resource connections to support at-risk children, youth, and families.
HYC is seeking a compassionate and dedicated Enhanced Care Management (ECM) Lead Case Manager. This position serves as the lead care manager for Medi-Cal members with complex needs, coordinating health, behavioral, dental, and social services in collaboration with providers, community supports, and other entities.
The ECM Case Manager's goal is to improve health outcomes, reduce health disparities, and enhance continuity of care for high-need Medi-Cal enrollees, including those with chronic health conditions, behavioral health needs, substance use disorders, or who are experiencing homelessness or frequent hospitalizations.
KEY RESPONSIBILITIES
Assessment & Care Planning
Conduct comprehensive health and psychosocial needs assessments.
Develop individualized, person-centered care plans with measurable goals.
Service Coordination
Coordinate medical, behavioral, dental, long-term services and supports (LTSS), and community resources.
Facilitate seamless transitions of care, including hospital discharges.
Member Engagement
Actively outreach and engage members through in-person visits, calls, texts, and community outreach.
Provide reminders, advocacy, and support to help members access and follow through with care.
Barriers to Care
Identify and address social determinants of health (SDOH) such as housing, transportation, food insecurity, or medication access.
Advocacy
Advocate on behalf of members with healthcare providers, hospitals, and service agencies.
Ensure culturally and linguistically appropriate communication and services.
Community Linkages
Connect members with supportive resources such as housing, employment training, food programs, and social services.
Collaboration
Partner with managed care plans, hospitals, behavioral health providers, and community organizations to coordinate care.
Documentation & Compliance
Maintain accurate and timely documentation of assessments, care plans, member encounters, and progress.
Participate in trainings, clinical supervision, and quality assurance activities.
TYPICAL TARGET POPULATION
Medi-Cal members with multiple or chronic health conditions.
Individuals with behavioral health needs or substance use disorders.
Members experiencing or at risk of homelessness.
High utilizers of emergency rooms or frequent hospital admissions.
Qualifications
REQUIREMENTS
Bachelor's degree in Behavioral Sciences or related field.
Minimum one (1) year of experience in community-based services.
U.S. citizenship or permanent residency.
Ability to pass criminal background clearance and TB screening.
Valid CA driver's license, insurance, and reliable transportation.
Flexibility to work evenings and weekends.
Strong communication, organizational, and documentation skills.
PREFERRED QUALIFICATIONS
Experience working with diverse populations in Southeast Los Angeles County.
Knowledge of Medi-Cal programs, managed care, and community-based services.
Prior experience with case management, care coordination, or similar roles.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made, if requested, to enable individuals with disabilities to perform the essential functions.
HYC, INC. IS AN EQUAL OPPORTUNITY EMPLOYER. EMPLOYMENT CONSIDERATION IS MADE WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, GENDER IDENTITY, GENDER EXPRESSION, SEXUAL ORIENTATION, MARITAL STATUS, NATION ORIGIN, ANCESTRY, MILITARY OR VETERAN STATUS, INCLUDING PHYSICAL OR MENTAL DISABILITIES OR ANY OTHER LEGALLY PROTECTED STATUS.
Dream Center Manager
Whittier, CA job
Job Details HYC Main Office Headquarters - Whittier, CA $70000.00 - $74000.00 Salary/year Description
The Dream Center Manager will be responsible for the oversight, program development, planning, implementation, and evaluation of all program services. In partnership with the Los Angeles County Commission on Human Relations LA vs Hate program, the Social Isolation Supports program will develop Dream Resource Centers that are organic, grassroots efforts by LA County educators, students, activists, parents and community members to transform public schools into safe, supportive, inclusive spaces for historically targeted, vulnerable groups. The Dream Center Manager will/be:
Duties and Responsibilities:
Responsible for the performance and activities of all staff and program services. This includes providing regular supervision to program staff and assistance with crisis-related issues; facilitate open communication and regular team meetings.
Responsible for the overall management of Dream Centers located at high-need secondary schools to serve as inclusive, safe spaces on campuses for students to study, build peer support and become leaders.
Be responsible for planning, implementation and evaluation and expansion efforts of the Dream Center services. Services provided will include youth leadership development, youth life skills development, counseling and/or case management, peer meditation, events and convening, and training for students and staff.
Responsible for analyzing, collecting, and monitoring data on a recurring basis.
Responsible for the overall management and relationships with partners including Los Angeles County Commission on Human Relations, California Conference for Equality & Justice (CCEJ), Western Justice Center (WJC), partnered school districts and other community-based partners.
Oversee training and cross training programs and ensure all site coordinators are aware of and comply with agency and school regulations, policies, work procedures, instructions and deadlines. Participate in training programs and webinars as required. Represent the agency in the community by participating in collaborative, interagency coalitions and community organizations to address issues related to promoting social isolation and positive human relations services in Southeast Los Angeles County.
Will be the central point of contact for the agency regarding program services to school districts and community.
Qualifications
Masters in Clinical Psychology, Marriage and Family Therapy or related mental health/human services field required.
Experience in networking with schools, municipalities, and community agencies in providing youth services programs.
Superb planning and organizational skills with a proven track record for strategic planning and execution.
Minimum (2) years of progressive supervisory experience and staff development.
Ability to effectively communicate in written form as well as verbally.
Willingness to work a flexible schedule, including evenings and weekends.
Ability to pass background check and criminal clearance.
PREFERRED QUALIFICATIONS:
Project Management experience is highly desired.
Experience in working with a community-based organization.
Bilingual in English and Spanish is highly desired.
HELPLINE YOUTH COUNSELING, INC. IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER AND ADHERES TO HIRING PRACTICES IN ACCORDANCE WITH FEDERAL AND STATE REGULATIONS.
Peer Support Specialist
Whittier, CA job
Job Details HYC Main Office Headquarters - Whittier, CA Commerce Office - Los Angeles, CA; Norwalk Office - Norwalk, CA Full Time $27.00 - $27.00 HourlyDescription
Helpline Youth Counseling (HYC), a nonprofit agency, has been providing youth services in Southeast Los Angeles County since 1971 with a primary purpose of providing therapeutic counseling and assistance to at-risk, low-income children, youth and their families.
Mission Statement
The mission of HYC is to serve youth and their families by promoting the development of strong individuals and families in their community. This is accomplished through education, therapeutic approaches, advocacy, and the utilization of community resources.
HYC has an immediate opening for a full-time Certified Peer Support Specialist with lived experience to enhance supportive services of youth, young adults and families in SUD and mental health treatment. The Certified Peer Support Specialist will coordinate and facilitate supportive services to help navigate the treatment process, educational sessions, family support groups, and positive family development programs aim to prevent relapses, empower Medi-Cal members through strength-based coaching, support linkages to community resources. Additionally, the Support Specialist will be working on two distinct programs - Bridge/DMC and Project ISPACE/Thriving Together.
Peer Support Specialists shall use their personal lived experience of recovery to assist individuals with their recovery from a mental illness or substance use disorder (SUD)
Peer Support Services may include contact with parents/legal guardians, caregivers, family members, or other collaterals (family members or other people supporting the member) to focus on the recovery and treatment needs of the member.
Supports the delivery of educational sessions or workshops such as the Early Intervention Caregiver Guide, opioid overdose prevention and naloxone administration training, and other related workshops that equip individuals with tools and strategies to address substance use and mental health.
Will provide culturally responsive support services for TAY and families (emotional support groups to promote self-regulation and wellness, as well as outreach, advocacy and care navigation to support social needs.
The Peer Support Specialist is required to attend individual and group supervision weekly throughout annual timeframes to review and monitor clinical caseloads, team-based care integration practices, and fidelity with Project ISPACE's evidence-based practices for individual, group, family clinical and support services
The Peer Support Specialist will collaborate with community partners for the integration and delivery of services (i.e., community colleges, LA Care, LACOE, Jovenes, DMH drop in shelters and EDD access centers, etc.).
Supports community outreach and engagement efforts designed to raise awareness among families and caregivers about available early intervention and SUD treatment services.
Facilitates family and caregiver support groups, offering a supportive environment for families grappling with the effects of their loved one's substance use.
Provides structured mentorship and access to diverse opportunities, the program seeks to empower families to develop strong community ties and thrive within their communities.
Supports the hosting or facilitating of strengths-based, person-centered programs to address the needs of individuals by involving their families/caregivers in the recovery process, fostering healing and growth for everyone involved.
Responsible for maintaining a record of services provided as part of the program(s), including all relevant data elements entered into the electronic health record system (i.e., PCNX and Exym) and Project ISPACE data systems, as applicable.
Performs other duties as assigned by supervisor and reports to the Manager of Substance Use Services.
REQUIREMENTS:
Certified Peer Support Specialist certified through DHCS-approved Certification Program
One (1) year's full-time work experience in community-based services field, specifically providing and/or coordinating family supportive services to youth, young adults and/or families
Permanent U.S. residency or citizenship.
Ability to pass criminal clearance background check.
Ability to successfully pass a TB screening test.
Willingness to work a flexible schedule, including evenings and on weekends.
Current auto insurance, and a good driving record.
Valid California state driver's license.
Ability to manage multiple tasks, projects and priorities.
Excellent administrative and verbal skills.
Qualifications
PREFERRED QUALIFICATIONS:
Experience in working within the Southeast Region of Los Angeles County and a familiarity with the population of the area.
Experience in networking with school and community agencies in providing SUD client care services programs.
Experience in working in a community-based organization.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be provided, if requested, to enable individuals with disabilities to perform the essential functions.
HYC, INC. IS AN EQUAL OPPORTUNITY EMPLOYER. EMPLOYMENT CONSIDERATION IS MADE WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, GENDER IDENTITY, GENDER EXPRESSION, SEXUAL ORIENTATION, MARITAL STATUS, NATION ORIGIN, ANCESTRY, MILITARY OR VETERAN STATUS, INCLUDING PHYSICAL OR MENTAL DISABILITIES OR ANY OTHER LEGALLY PROTECTED STATUS.
Community Collaboration Program (CCP) Prevention Coordinator
Whittier, CA job
Job Details HYC Main Office Headquarters - Whittier, CA Commerce Office - Los Angeles, CA Full Time $70000.00 - $74000.00 SalaryDescription
Community Collaboration Program (CCP) Prevention Coordinator
Helpline Youth Counseling, Inc. (HYC), a nonprofit agency has been providing youth services in Southeast Los Angeles County since 1971 with a primary purpose of providing therapeutic counseling and assistance to at-risk, low-income children, youth and their families.
Mission
The mission of HYC is to serve youth and their families by promoting the development of strong individuals and families in their community. This is accomplished through education, therapeutic approaches, advocacy, and the utilization of community resources.
HYC has an immediate opening for a full-time Prevention Coordinator for the Community Collaboration Program. Under the direct supervision of the Director of Youth Services, the Prevention Coordinator will be responsible for the growth and development of staff and will be responsible for implementing best practices for optimal quality of services to the community.
Be responsible for the overall operation of the Community Collaboration Program (CCP) including the supervision of staff, monitoring of services, contract compliance and evaluation.
Be responsible for the implementation of the County Approved Work Plan, which includes an Agency-led Community Assessment, Logic Model, Evidenced-Based Programs, and SPA-Summit/Conference.
Be responsible for the development, coordinating and maintaining of SPA-Based Coalition comprised of local community residents (youth, young adults, and adults), leaders, non-substance use focused businesses, substance use prevention providers, and other from the SPA-7 community.
Ability to implement evidence-based strategies and prevention concepts to address substance use related community problems and contributing factors.
Assist in providing comprehensive community assessments to youth, young adults, and other community members in SPA-
Lead SPA-Based Coalition and must be willing and able to provide support and technical assistance for all community partners.
Develop, organize, and collaborate to coordinate substance prevention activities and events.
Be responsible for management of community-based services at all HYC locations, which also includes management of services provided at various sites within the community.
Monitor the fulfillment of the contract, including accurate documentation of all service activities, preparation, and submission of contract reports, monitor outcome performance and compliance with all contract requirements in accordance with Federal, State, County, City and agency Quality Assurance guidelines.
Be the central point of contact for the County regarding the program and its services to the community.
Collaborate with Clinical Quality Assurance to ensure proper staff orientation, training, documentation, and audit preparedness for all clinical and mental health contracts
In coordination with finance department, provide budgetary oversight of program administration and ensure program revenue and expenses are within the adopted annual budget.
Attending and supporting all County Department and related external meetings.
Oversee training and cross training programs and ensure all associates are aware of and comply with company, government and customer regulations, policies, work procedures, instructions, and deadlines. Participate in training programs and webinars as required.
Represent the Agency in the Community by participating in collaborative, interagency coalitions, and community organizations to address critical issues related to promoting Coalition goals in Southeast Los Angeles County.
Attend assigned meetings and perform other related duties as assigned.
Qualifications
REQUIREMENTS:
Prevention Coordinator shall have, at minimum, a Bachelors degree in a human service field or equivalent combination of education and relevant work experience.
Prevention Coordinator shall have at least three (3) years of demonstrated previous experience within the last five (5) years working in the field of substance abuse prevention.
Prevention Coordinator must be able to receive certification as a Certified Prevention Specialist under the Consortium of Addiction Programs and Professionals.
Prevention Coordinator shall be able to effectively communicate, in English, both orally and in writing.
Ability to work a flexible schedule, including most evenings and weekends.
Strong relationship-building and organizational skills.
Experience developing, providing, and/or evaluating environmental prevention programs/services.
Experience in conducting activities that align with the Spectrum of Prevention and Strategic Prevention Framework.
Experience in leading, facilitating, engaging and/or organizing community members, schools, businesses, and other stakeholders in the implementation/adoption of a community and/or population-based effort.
Competency to work with the various ethnic/cultural groups in SPA-7.
U.S. Citizenship or permanent resident status.
Valid Class C drivers license. Current auto insurance coverage and good driving record.
Ability to pass background check and criminal clearance.
PREFERRED QUALIFICATIONS:
Experience working with a community-based organization.
Experience working with youth and substance abuse prevention programs.
Experience working with the community-based organizing model.
Experience/Expertise in social media, YouTube, Media Development, and Audio and Visual equipment.
HELPLINE YOUTH COUNSELING, INC. IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER AND ADHERES TO PRACTICES IN ACCORDANCE WITH FEDERAL AND STATE REGULATIONS.
Clinical Therapist
Lancaster, CA job
Job Description
THE CHILDREN'S CENTER OF THE ANTELOPE VALLEY
Licensed Clinical Therapist (LMFT, LPCC)
is eligible for quarterly bonuses *
Hiring Details
Department: Clinical
Reports To: Program Manager & Clinical Supervisor
FLSA Status: Exempt
Job Overview
Ensures mental health treatment services are provided in a way that maximizes child and caregiver' strengths and family empowerment. Additionally, address and reduce risk factors while increasing skills and supports that promote healthy behaviors and functioning. Provides individual and group therapy services to assist individuals in achieving more effective personal, social, educational, and vocational development and adjustment.
Essential Duties and Responsibilities (Included but not limited to):
Provides individual (adult and children), group, and family therapy.
Conduct comprehensive assessments of families to determine needs, strengths, and areas requiring intervention.
Develop detailed reports based on assessments to guide service planning.
Collaborate with other professionals to ensure integrated and effective service delivery.
Maintain accurate and confidential records of assessments and interactions.
Provide recommendations for interventions and support based on assessment findings.
By providing in-home counseling, parent education, teaching and demonstration, case management, crisis intervention, child focus activities, substitute adult role modeling and supportive services, you will provide tools to families to improve the overall family function.
Stay updated on best practices and relevant regulations related to family preservation services.
Ensure compliance with organizational policies and procedures, including reporting requirements.
Performs professional and administrative functions consistent with the needs of the program, including using initiative and creativity to overcome clients' participation obstacles to ensure billing at or above the stated annual goal.
Evaluates data to identify causes of the problem of individuals to determine advisability of treatment or may refer to other specialists or institutions.
Conducts counseling or therapeutic interviews to assist individuals to gain insight into personal problems, defining goals, and planning actions reflecting interests, abilities, and needs.
Provides crisis intervention consultation.
Participates in interdisciplinary treatment planning.
Case management services as needed including mentorship and facilitating site visits
Documents in electronic health records systems according to requirements of company and regulatory agencies.
Participates in program development and staff in-services.
Perform other duties as assigned.
Education and/or Experience
Must meet one of the following requirements:
Master's degree from an accredited school in social work, counseling, psychology, or a related field
Must be registered with the Board of Behavioral Sciences as a Licensed MFT or Licensed PCC
Must possess Seeking Safety Training
Strong clinical and interpersonal skills
Excellent verbal and written communication skills.
Intermediate-level computer skills and type a minimum of 35 words per minute.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Noise Level: The noise level in the work environment is usually moderate.
Environment: Office/Drop-In Center, Community and Online
Work Hours: Usually standard business hours, extended hours and some evening and weekend hours, as needed.
Physical Demands
While performing the duties of this job, the employee is regularly required:
Frequently sit, stand, walk, stop, kneel, and crouch, regularly talk and hear.
Frequently use hands, and fingers to handle or feel.
Occasionally lift or move up to 25 pounds.
Specific vision abilities required include close vision, distance vision, color vision, and peripheral vision.
Depth perception and the ability to adjust focus.
Ability to drive surface streets and highways.
This description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of duties, responsibilities, and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties and responsibilities at any time.
Certified Wellness Coach
Whittier, CA job
Job Details HYC Main Office Headquarters - Whittier, CA Full Time $28.00 - $28.00 HourlyDescription
Helpline Youth Counseling (HYC), a nonprofit agency has been providing youth services in Southeast Los Angeles County since 1971 with a primary purpose of providing therapeutic counseling and assistance to at-risk, low-income children, youth and their families.
Mission
The mission of Helpline Youth Counseling (HYC) is to help build individual, family, and community health, well-being, prosperity, and equity. HYC serves clients and community members with trauma-informed, strength-based prevention, early intervention, education, and treatment services.
Duties and Responsibilities: Under the direct supervision of the Director of Youth Services, the Certified Wellness Coach (CWC) will:
Provide care that is child- and youth-centered, with a priority on primary prevention and early intervention. Scope of services include, but are not limited to, Wellness Promotion and Education, Screening, Care Coordination and Extension, Individual Support, Group Support, and/or Crisis Referral.
Work on site at various school campuses, including within the HYC operated Dream Resource Centers.
Responsible for using the multi-Payer Fee Schedule to bill Medi-Cal for allowable services. Obtaining Medi-Cal insurance information to ensure clients are eligible for services.
Support non-clinical behavioral health needs of children and youth (ages 0 - 25), with a focus on wellness promotion and preventative services
Responsible for supporting the Center's operations, programs, provision of mentoring, tutoring, school supplies, interventions and referrals to appropriate mental health or wellness services.
Provide a safe inclusive space for vulnerable students historically targeted for hate where they can safely study, build peer support, and become student leaders. Use effective, innovative, evidence-based, and community-identified practices.
Conduct outreach to and engagement with unserved, underserved, and inappropriately served children and youth and their caregivers and persons with or at risk of behavioral health conditions.
Promote wellness, recovery, resilience, and other positive behavioral health, and primary care outcomes of children and youth and their families.
Work with school staff and other Dream Center staff and students to ensure that the Centers' operations work smoothly and serve students optimally.
Responsible for implementing a sign-in process both to identify numbers and demographics of students; services accessed, and to identify students who may need higher levels of mental health or social emotional wellness services.
Performs other duties as assigned.
Qualifications
REQUIREMENTS:
Bachelor's degree in social work, human services addiction studies, psychology, sociology, and/or child development/early intervention required.
Must have a minimum of 2,000 hours of field experience, complete application and become certified through the California Department of Health Care Access and Information (HCAI).
Superb planning and organizational skills with a proven track record for strategic planning and execution.
Experience in leading, facilitating engaging and/or organizing youth activities.
Strong relationship-building/maintaining, networking skills, and great organizational skills.
Competency to work with various ethnic/cultural groups.
Ability to effectively communicate in written form as well as verbally.
Willingness to work a flexible schedule, including evenings and weekends.
Ability to pass background check and criminal clearance.
PREFERRED QUALIFICATIONS:
Project Management experience is highly desired.
Experience in working with a community-based organization and school districts.
Bilingual in English and Spanish is highly desired.
Experience in networking with schools, municipalities, and community agencies in providing youth services programs preferred.
Experience working with Electronic Health Records (Exym)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made, if requested, to enable individuals with disabilities to perform the essential functions.
HYC, INC. IS AN EQUAL OPPORTUNITY EMPLOYER. EMPLOYMENT CONSIDERATION IS MADE WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, GENDER IDENTITY, GENDER EXPRESSION, SEXUAL ORIENTATION, MARITAL STATUS, NATION ORIGIN, ANCESTRY, MILITARY OR VETERAN STATUS, INCLUDING PHYSICAL OR MENTAL DISABILITIES OR ANY OTHER LEGALLY PROTECTED STATUS.
In Home Outreach Counselor
Long Beach, CA job
Job Details Long Beach Office - Long Beach, CA Commerce Office - Los Angeles, CA Full Time $30.80 - $30.80 Hourly Nonprofit - Social ServicesDescription
In-Home Outreach Counselor, Family Preservation Program
DUTIES AND RESPONSIBILITIES:
Under the supervision of the Family Preservation Program Manager, the In-Home Outreach Counselor will:
Conducts comprehensive intake and assessment with each family to evaluate specific needs and coordinate all systems of care.
Complete assessments every 90 days.
Provide one-hour, in-home counseling and clinical case management sessions to families in and around Service Area 7 & Service Area 8 (LA County Cities: Santa Fe Springs, Commerce, Long Beach and surrounding Communities) once per week, at minimum.
Conduct unannounced visits and child follow-up sessions, as needed, to ensure child safety.
Schedule a Multidisciplinary Case Planning Committee (MCPC) Meeting every 60 days with parents, FP manager, and Children's Social Worker (CSW) for each family.
Create and develop goals for each family by completing an MCPC service plan for every MCPC meeting.
Provide appropriate resources/referrals to families to assist with court mandates and/or assist with each family's needs, as well as follow-up on progress.
Collaborate and maintain effective communication with the assigned CSW to assist in accomplishing case plan goals and outcomes for families.
Complete and submit monthly reports for all cases to the assigned CSW on the case.
Maintain an average caseload of approximately 10-12 families per week.
Maintain accurate and timely documentation of all job-related activities including weekly progress notes, assessments, monthly reports, treatment plans, within 3 business days.
Attend weekly individual and group supervision, as well as individual and team program meetings.
Conduct one-time Family Preservation Assessment Services, with parents involved with DCFS, by conducting a 2-hour Biopsychosocial Assessment and complete and submit a summary report with diagnosis and recommendation for treatment within 72 hours.
Other duties as assigned.
Qualifications
REQUIREMENTS:
Master's Degree (Preferred) or Bachelor's Degree required in Arts/Science in social services, Social Work, Human Services, Counseling, Criminal Justice or Child Development or related field with 6 months - 1 year of case management experience.
Bilingual in English and Spanish
Ability to work a flexible schedule, including evenings and weekends, as needed.
Permanent U.S. residency or citizenship.
Vehicle for use to conduct in-home sessions.
Valid California Driver's license, current auto insurance, and good driving record.
Ability to pass background check and criminal clearance.
Experience in working in a community-based organization.
Knowledge of Southeast Los Angeles County.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made, if requested, to enable individuals with disabilities to perform the essential functions.
HYC IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, GENDER IDENTITY, GENDER EXPRESSION, SEXUAL ORIENTATION, MARITAL STATUS, NATIONAL ORIGIN, ANCESTRY, MILITARY OR VETERAN STATUS, PHYSICAL OR MENTAL DISABILITY (INCLUDING HIV AND AIDS), GENETIC INFORMATION, SEX (INCLUDES PREGNANCY) OR ANY OTHER BASIS PROTECTED BY LAW.
L.A. Metro Transit Mental Health Specialist
Los Angeles, CA job
Job Details Commerce Office - Los Angeles, CA Full Time $33.65 - $33.64 HourlyDescription
The Metro Mental Health Specialist works as a team member of a multi-disciplinary homeless street outreach team (MDT), in collaboration with social service professionals, ensuring the delivery of quality care in accordance with the rules and regulations established by the Los Angeles Department of Health Services (DHS).
The Metro Mental Health Specialist as part of the DHS ICMS Street Based Engagement Outreach (SBE) Team, will work in a variety of settings that will involve traveling on public transportation and on HYC designated vehicles. The Metro Mental Health Specialist will travel with the MDT Outreach team to a variety of sites including but not limited to transit stops on bus and rail line stops/stations, homeless encampments, shelters, drop-in centers, mobile outreach teams, and other areas as designated by DHS.
The Mental Health Specialist will use the whatever it takes approach to help people experiencing homelessness with mental health support and interventions on the field.
Essential Duties and Responsibilities:
Facilitate connections with local mental health providers to establish a network of resources.
Provides mental health assessments, counseling, and interventions when necessary.
Provide crisis intervention implementation, especially for clients experiencing the effects of mental health crisis.
Facilitate training among the MDT team regarding helpful practices, methods, and interventions for addressing mental health among people experiencing homelessness.
Collaborate with the MDT outreach team to engage with people experiencing homelessness on the Metro transit system and help connect them to local resources to help them achieve their goals and improve their quality of life.
Conduct triage and assessment tools to understand the needs of individuals seeking services.
Develop care plans and treatment plans and be able to help clients maintain and implement goals towards addressing housing insecurity, mental health, and substance use disorders.
Meet with established clients on a regular basis to review, evaluate, and support goal completion.
Help connect clients to mainstream benefits.
Maintain documentation standards as set forth by the program contract and HYC polices.
Complete all necessary paperwork to track client progress (daily logs, ISP, etc.) as well as enter information into the appropriate data management system (HMIS).
Compete paperwork on each face-to-face and telephone contact with the client or any collateral contact by close of business on the next working day.
Must demonstrate a commitment to diversity, equity, and inclusion through inclusive service delivery, continued learning and development, modeling inclusive behaviors, contributing to an inclusive work environment, proactively mitigating bias in internal and external systems as well as interactions with internal and external stakeholders.
Participate in staff meetings, trainings, conferences, program evaluation and program development.
Participate in case conferencing, community, resource, and other meetings as directed by DHS and program manager.
Coordinate with the other Multidisciplinary Teams, DHS healthcare providers, and other outreach teams in joint outreach efforts.
Perform weekly follow-ups and wellness checks on existing clients and on all new referrals.
Other duties and responsibilities assigned by the Program Manager. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.
Always demonstrate cooperative and professional behavior and maintain a professional appearance, this position is expected to work in public view.
Qualifications
Requirements:
Ability to work between 7:00 am-5:00pm five days a week. Must be flexible to work designated weekends as needed.
Reliable Transportation.
Observe and abide by HYC's health and safety policies and procedures.
Perform all job duties in a safe manner.
Qualifications
Candidates must have 1 year of experience working with homeless individuals or have a minimum of two 2 years of experience providing direct health, behavioral health, substance, use counseling or ICMS SBE, unless otherwise approved by the County.
Master's Degree- preferably MSW, MFT, Psychology required.
Demonstrate knowledge of and experience with advanced and evidence-based interventions including, but not limited to: harm reduction, motivational interviewing, and housing first.
Ability to meet the geographic range of the position. Position requires frequent travel throughout Los Angeles County.
Physical demands include but are not limited to frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls.
Ability to successfully pass a TB screening test.
Successful completion of background screening.
Proof of U.S. citizenship or permanent residence.
Valid California state driver's license.
Current auto insurance, and a good driving record.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made, if requested, to enable individuals with disabilities to perform the essential functions.
HYC, INC. IS AN EQUAL OPPORTUNITY EMPLOYER. EMPLOYMENT CONSIDERATION IS MADE WITHOUT REGARD TO AGE, RACE, COLOR RELIGION, GENDER, GENDER IDENTITY, GENDER EXPRESSION, SEXUAL ORIENTATION, MARITAL STATUS, NATION ORIGIN, ANCESTRY, MILITARY OR VETERAN STATUS, INCLUDING PHYSICAL OR MENTAL DISABILITIES (INCLUDES HIV AND AIDS), SEX (INCLUDES PREGNANCY, CHILD BIRTH, BREASTFEEDING, AND OR ANY OTHER LEGALLY PROTECTED STATUS.
Community Family Resource Center Administrative Coordinator
Whittier, CA job
Job Details HYC Main Office Headquarters - Whittier, CA Norwalk Office - Norwalk, CA Full Time Graduate Degree $34.00 - $34.00 HourlyDescription
Community Family Resource Center (CFRC)
CFRC Administrative Coordinator
DUTIES AND RESPONSIBILITIES:
The Administrative Coordinator will be responsible for providing essential clerical and operational support to ensure the smooth delivery of services at the Community Family Resource Center (CFRC).
Under the direct supervision of the CFRC Program Manager, the Administrative Coordinator will:
Provide clerical and administrative support to the Program Manager and CFRC team.
Assist the Program Manager with contract monitoring, data collection, and reporting requirements.
Support the coordination of meetings, training, and communication efforts to ensure program efficiency.
Take initiative in identifying and implementing solutions to everyday administrative and operational challenges.
Support Case Managers and the Community Engagement Specialist with administrative tasks, scheduling, and documentation.
Help organize meetings, training, and community events to ensure effective coordination and communication.
Maintain accurate records, files, and documentation to support program compliance and reporting.
Support agency-wide collaborations to promote all programs and services and manage the agency's master event calendar.
Support in providing oversight of subcontract agreements to ensure compliance with all contractual requirements, policies, and regulations.
Support with engaging and involving community members in Service District (SD) 4 to participate in planning, implementation, and decision-making.
Effective communication verbally, through email, through texts, and phone calls.
Attend all assigned meetings and other related duties/activities. Must represent the agency in a professional manner.
Adaptive and multi-tasking ability. The individual must easily transition from one task to the next.
Must attend all necessary trainings and meetings throughout Los Angeles County.
Other related duties as assigned.
Qualifications
REQUIREMENTS:
Bachelor's degree in mental health and/or human services related field preferred.
Experience in administrative coordination.
Experience in community-based services programs.
Experience in networking with schools, municipalities, and community agencies in providing youth services programs.
Experience in leading, facilitating engaging and/or organizing community members, businesses, and community leaders in the implementation/adoption of a community and/or population-based effort.
Competency to work with the various ethnic/cultural groups in the target area/community.
Ability to work a flexible schedule, including evenings and weekends.
Ability to succeed independently within a fast-paced, dynamic, and sometimes unpredictable work environment.
Must be able/willing to travel as position requires cross collaboration partnerships, trainings, and meetings across LA County.
Proficient in Microsoft program applications.
Must be able/willing to travel and work from all HYC offices.
Shows initiative and strong motivation in completing and starting projects and enjoys the challenge of their work.
Ability to reasonably adjust, accept, and make changes to directives as they occur.
U.S. Citizenship or permanent resident status.
Valid Class C driver's license. Current auto insurance coverage and good driving record.
Ability to pass background check and criminal clearance.
PREFFERRED QUALIFICATIONS:
Experience working with a community-based organization.
Experience working with diverse communities.
Experience with networking and program promotion.
Experience/Expertise in social media, YouTube, Media Development, and Audio and Visual equipment.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made, if requested, to enable individuals with disabilities to perform the essential functions.
HYC, INC. IS AN EQUAL OPPORTUNITY EMPLOYER. EMPLOYMENT CONSIDERATION IS MADE WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, GENDER IDENTITY, GENDER EXPRESSION, SEXUAL ORIENTATION, MARITAL STATUS, NATION ORIGIN, ANCESTRY, MILITARY OR VETERAN STATUS, INCLUDING PHYSICAL OR MENTAL DISABILITIES OR ANY OTHER LEGALLY PROTECTED STATUS.
Rapid Re-Housing Case Manager
Long Beach, CA job
Job Details Long Beach Office - Long Beach, CA Full Time $26.25 - $26.25 Hourly Up to 50% Description
Rapid Re-Housing Case Manager
The Rapid Re-Housing (RRH) Case Manager provides housing-focused case management services to high level acuity clients who are referred to the Long Beach Rapid Re-Housing program.
The RRH Program is a time limited subsidy program that provides limited financial assistance to clients to assist in maintaining their housing and provides tailored case management services to clients with the goal of clients achieving financial independence at the end of the program.
The maximum time clients can be enrolled is up to 24 months based on assessments/funding. The RRH Case Manager will utilize trauma-informed, motivational interviewing techniques to assist our clients in achieving their housing goals.
DUTIES/RESPONSIBILITIES
Under the leadership of the Manager of Housing Support Services, the RRH Case Manager will be responsible for:
Receiving referrals and coordinating intakes within an appropriate amount of time.
Processing and updating rental packets for each client in a timely manner
Providing trauma-informed case management services to clients on their caseload. Case management services can include but are not limited to independent living skills, housing retention, safety planning, budgeting, scheduling appointments, benefit applications, etc.
Maintaining a caseload averaging 20 clients (can increase temporarily if programmatic needs require it)
Developing comprehensive, individualized Housing Retention Plans that address short- and long-term goals
Developing budgets with clients at intake and every 90 days that will help them understand their responsibilities and how to reduce costs to help maintain their housing.
Working with clients to increase income so they can sustain their units independently.
Collaborating with property managers and other organizations to provide comprehensive services to clients.
Providing warm handoffs to outside organizations and ensuring client is properly connected to any services that provide quality of life improvements (substance use, mental health, medical benefits)
Conducting a minimum of one home visit a month with clients and follow-up contact to ensure clients are working on housing goals.
Maintaining accurate records of services being provided to comply with contractual standards and HYC standards
Maintain and execute confidential information in accordance with HIPAA standards
Participate in regular check ins with management and participate in program meetings as required
Other duties as assigned by leadership
Qualifications
REQUIREMENTS:
High School Diploma
One year experience working with People Experiencing Homelessness, preferably those living with mental illness and/or substance addictions or equivalent education and experience
Knowledge of case management techniques including trauma informed care, motivational interviewing, harm reduction, housing first model.
Ability to maintain professionalism and possess a high level of tolerance and understanding for individuals with urgent and multiple case management needs
HMIS experience is highly desirable
Be willing to work flexible hours which may include evenings or weekends on occasion
Must be able to travel to clients in either personal or company vehicle to meet the in-person requirements of the contract
Have reliable transportation, a valid driver's license, auto insurance, and the ability to qualify for Helpline Youth Counseling's insurance coverage
Clear and concise oral and written communication skills
Strong time management skills and the ability to coordinate multiple tasks with time sensitive deadlines
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made, if requested, to enable individuals with disabilities to perform the essential functions.
HYC, INC. IS AN EQUAL OPPORTUNITY EMPLOYER. EMPLOYMENT CONSIDERATION IS MADE WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, GENDER IDENTITY, GENDER EXPRESSION, SEXUAL ORIENTATION, MARITAL STATUS, NATION ORIGIN, ANCESTRY, MILITARY OR VETERAN STATUS, INCLUDING PHYSICAL OR MENTAL DISABILITIES OR ANY OTHER LEGALLY PROTECTED STATUS.
DMH Clinician
Norwalk, CA job
Job Details Norwalk Office - Norwalk, CA Commerce Office - Los Angeles, CA; HYC Main Office Headquarters - Whittier, CA Full Time $72500.00 - $72500.00 Salary/year Description
Helpline Youth Counseling (HYC), a nonprofit agency located in Norwalk, has been providing youth services in Southeast Los Angeles County since 1971 with a primary purpose of providing therapeutic counseling and assistance to at-risk, low-income children, youth and their families.
HYC has an immediate opening for a full-time (40 hour) Mental Health Clinician who will provide individual and/or family therapy to clients and/or families. The DMH Clinician will also provide clinical assessments, field-based and outreach services to clients and their families; case management and advocacy services.
*** $2,000 Sign On Bonus ***
DUTIES AND RESPONSIBILITIES:
Conducts family-centered, strengths-based, culturally competent individualized intakes/assessments, gathering information from family, consumer, significant other, and involved agencies in the office or the field as appropriate.
Carry a caseload of clients consisting of children, adolescents, and adults in an outpatient setting.
Performs intake assessments and formulates diagnosis and case conceptualization.
Demonstrates ability to utilize a whole person/integrated care approach in assessment, treatment planning, and intervention
Assesses treatment progress and adapts interventions as needed
Attend and participate in program meetings, individual/group supervision
Completes Service and Coordination Plans, progress notes, and other DMH required documentation within 72 hours of service delivery and meets the standards of the Department of Mental Health Short/Doyle Medi-Cal.
Administers outcome measures to clients who have been identified to receive treatment.
Provides rehabilitative services to clients and/or their families which might include assistance in restoring or maintaining a client's functional skills, daily living skills, social skills, and linking up to needed community services and support resources.
Provides individual therapeutic services utilizing the following Evidence-based Practices (EBPs)- MAP, Seeking Safety, IPT, Triple P, IND CBT, or TFCBT.
Works with the treatment team to provide appropriate coordinated care services to clients and their families.
Provides coverage to on-call phone on a rotating basis.
Displays sensitivity to the cultural and linguistic needs of the clients and families served.
Qualifications
REQUIREMENTS:
BBS Registered
Spanish (required)
Excellent written and verbal communication skills
Demonstrated experience and ability to relate to a culturally diverse clientele and staff
Familiar with Windows operating system, MS Word, Excel, and Outlook, able to compose and type up correspondence/notes using correct format and grammar
Must possess a valid California driver's license and maintain an insurable driving record under the Clinic's liability policy
Ability to successfully pass a TB screening test and two sets of fingerprints
Willingness to work a flexible schedule
Ability to manage multiple tasks, projects, and priorities
Must be able to complete MAP certification within one year of hire (the agency will provide training)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made, if requested, to enable individuals with disabilities to perform the essential functions.
HYC, INC. IS AN EQUAL OPPORTUNITY EMPLOYER. EMPLOYMENT CONSIDERATION IS MADE WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, GENDER IDENTITY, GENDER EXPRESSION, SEXUAL ORIENTATION, MARITAL STATUS, NATION ORIGIN, ANCESTRY, MILITARY OR VETERAN STATUS, INCLUDING PHYSICAL OR MENTAL DISABILITIES OR ANY OTHER LEGALLY PROTECTED STATUS.
L.A. Metro Peer Counselor
Los Angeles, CA job
Job Details Commerce Office - Los Angeles, CA High School $28.35 - $28.35 Hourly Nonprofit - Social ServicesDescription
L.A. Metro Peer Counselor
The Homeless and Housing department at HYC is seeking a Metro Peer Counselor to join our team.
The Metro Peer Counselor is part of the Intensive Case Management Services (ICMS) Street Based Engagement multi-disciplinary team at HYC.
This team is responsible for providing services to people experiencing homelessness on the Metro Rail Stations and/or Bus Routes.
The Metro Peer Counselor will have the primary responsibility of using their lived experience and knowledge to provide outreach and engagement, support advocacy, and direct services to clients.
The Peer Counselor will travel with the HYC Metro team to a variety of settings including but not limited to transit stops on the bus and rail line stops/stations, homeless encampments, shelters, drop-in centers, and other areas designated by the Los Angeles Department of Health Services (DHS).
The role involves offering emotional support, sharing experiences of personal recovery, and facilitating access to community resources.
This position will be assigned to the Metro Blue Line from Slauson to Downtown Long Beach stop.
DUTIES/RESPONSIBILITIES
Provide peer support to people experiencing homelessness that are encountered on the Metro Blue line
Provide outreach, counseling, and case management services to people experiencing homelessness
Conduct intakes, assessments, enroll individuals in LA HMIS, and document according to the timeframe provided in the contract and according to HYC policies
Meet with enrolled clients on a regular basis to review, evaluate, and support both long- and short-term goals established
Assist clients with establishing mainstream benefits and gathering necessary vital documents such as birth certificates, IDs, or social security cards
Work with local law enforcement officers and interim service providers to ensure a smooth transition to interim housing
Participate in case conferencing, internal and external meetings, trainings, and other functions as directed by Program Manager and DHS
Assist with applications for supportive and subsidized housing and build relationships with prospective landlords
Facilitate connections with community-based organizations and agencies to provide comprehensive services to clients
Perform follow-ups and wellness checks on existing clients assigned
Maintain and execute confidential information in accordance with HIPAA standards
Other duties as assigned by the Program Manager and DHS. Not all duties and responsibilities assigned are included here and is designed to provide typical examples of work performed
Qualifications
REQUIREMENTS:
Must be available to work between the hours of 6:30 am-8:00 pm, Monday through Friday. Occasional weekends as needed.
Have reliable transportation a valid driver's license, auto insurance, and the ability to qualify for Helpline Youth Counseling's insurance coverage
High School Diploma
One year of experience working with homeless individuals or have a minimum of two years of experience providing direct health, behavioral health, substance use counseling or ICMS SBE. Lived experience with homelessness, or mental health/substance use recovery
Knowledge of case management techniques including trauma informed care, motivational interviewing, harm reduction, housing first model
Ability to maintain professionalism and possess a high level of tolerance and understanding for individuals with urgent and multiple case management needs
HMIS experience highly desirable
Clear and concise oral and written communication skills
Strong time management skills and the ability to coordinate multiple tasks with time sensitive deadlines
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made, if requested, to enable individuals with disabilities to perform the essential functions.
HYC, INC. IS AN EQUAL OPPORTUNITY EMPLOYER. EMPLOYMENT CONSIDERATION IS MADE WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, GENDER IDENTITY, GENDER EXPRESSION, SEXUAL ORIENTATION, MARITAL STATUS, NATION ORIGIN, ANCESTRY, MILITARY OR VETERAN STATUS, INCLUDING PHYSICAL OR MENTAL DISABILITIES OR ANY OTHER LEGALLY PROTECTED STATUS.
Child Family Specialist
Long Beach, CA job
Job Details Long Beach Office - Long Beach, CA Norwalk Office - Norwalk, CA $27.00 - $27.00 HourlyDescription
DUTIES AND RESPONSIBILITIES: Under the direct supervision of the Program Supervisor, the Child Family Specialist will be responsible for working directly with children and the families to achieve permanency.
Responsibilities:
Work with at risk youth at home and the community to provide services to assist the child and family to improve daily functioning;
Work closely with the Facilitator to provide advocacy and support to the individual family members and the family as a whole;
Assist in monitoring and ensuring effective linkages/resources with community
and agency providers;
Assist with assessing and implementing a Plan of Care for child/youth and families;
Provide direct services to the youth and family as identified in the Plan of Care;
Participate in Child and Family Team meetings and other agency meetings as required;
Assist in providing crisis management to youth as needed;
Complete all necessary documentation according to standard guidelines;
Participate in professional training development and activities;
Performs other duties as assigned by supervisor
Qualifications
Requirements:
Bachelor's degree desired in related field with one year of related experience or;
Minimum of three years' experience working with ethnically and culturally diverse communities, high-risk youth and their families, and low-income populations;
Required: Traveling throughout the community;
Bilingual English and Spanish
Previous Wraparound experience preferred
Able to work a flexible schedule
Must have strong communication, time management and organizational skills.
Must possess valid California Driver's license and proof of insurance
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made, if requested, to enable individuals with disabilities to perform the essential functions.
Community Family Resource Center Case Manager
Whittier, CA job
Job Details HYC Main Office Headquarters - Whittier, CA Norwalk Office - Norwalk, CA Full Time Graduate Degree $30.00 - $30.00 HourlyDescription
CFRC Case Manager
Community Family Resource Center (CFRC)
DESCRIPTION
DUTIES AND RESPONSIBILITIES:
The Case Manager will be responsible for implementing a multi-faceted family engagement service delivery system designed to strengthen family wellbeing and access to resources.
This role serves as a key connector between families, internal staff, and community-based partners by providing case management, needs assessments, referrals, and ongoing support to ensure families receive the services they need to thrive.
Under the direct supervision of the CFRC Program Manager, the CFRC Case Manager will:
Conduct needs assessments with each child, family, or individual served to identify strengths, barriers, and priority needs.
Develop individualized service plans based on assessment findings and provide referrals/linkages to community-based services.
Monitor service plan progress through periodic check-ins and adjust supports as needed to ensure goals are met.
Facilitate warm handoffs to partnering agencies to ensure seamless transitions to specialty care and support services.
Provide case management services that empower families/caregivers to better understand the systems they interact with (e.g., health, education, social services) and build self-advocacy skills.
Collaborate and communicate regularly with internal and external stakeholders to ensure coordinated service delivery.
Maintain accurate, timely, and confidential records of assessments, referrals, service plans, and follow-ups.
Tailor the level, intensity, and type of intervention to meet the individual strengths and needs of participants; reassessing goals to ensure relevant services are being delivered.
Provide meaningful experience and commitment to equity and community leadership in the relationship to the communities included in the program location and the inclusion of staff who are representative of the communities being served.
Effective communication verbally, through email, through texts, and phone calls.
Attend all assigned meetings and other related duties/activities. Must represent the agency in a professional manner.
Adaptive and multi-tasking ability. The individual must easily transition from one task to the next.
Must reside in Supervisorial District (SD) 4.
Must attend all necessary training sessions and meetings throughout Los Angeles County.
Other related duties as assigned.
Adaptive and multi-tasking ability. The individual must easily transition from one task to the next.
Qualifications
REQUIREMENTS:
Bachelor's degree in a related field is required.
Minimum of 1 year of experience in case management, family engagement, or related community-based services.
Knowledge of local community resources, social service systems, and best practices in family engagement.
Strong communication, problem-solving, and organizational skills.
Competency to work with the various ethnic/cultural groups in the target area/community.
Ability to work a flexible schedule, including evenings and weekends.
Ability to succeed independently within a fast-paced, dynamic, and sometimes unpredictable work environment.
Must be able/willing to travel as position requires cross collaboration partnerships, trainings, and meetings across LA County.
Proficient in Microsoft program applications.
Must be able/willing to travel and work from all HYC offices.
Strong relationship-building/maintaining, networking skills, and great organizational skills.
Shows initiative and strong motivation in completing and starting projects and enjoys the challenge of their work.
Ability to reasonably adjust, accept, and make changes to directives as they occur.
U.S. Citizenship or permanent resident status.
Valid Class C driver's license. Current auto insurance coverage and good driving record.
Ability to pass background check and criminal clearance
PREFERRED QUALIFICATIONS:
Experience working with a community-based organization.
Experience working with diverse communities.
Experience with networking and program promotion.
Experience/Expertise in social media, YouTube, Media Development, and Audio and Visual equipment.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made, if requested, to enable individuals with disabilities to perform the essential functions.
HYC, INC. IS AN EQUAL OPPORTUNITY EMPLOYER. EMPLOYMENT CONSIDERATION IS MADE WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, GENDER IDENTITY, GENDER EXPRESSION, SEXUAL ORIENTATION, MARITAL STATUS, NATION ORIGIN, ANCESTRY, MILITARY OR VETERAN STATUS, INCLUDING PHYSICAL OR MENTAL DISABILITIES OR ANY OTHER LEGALLY PROTECTED STATUS.
Wraparound Clinical Supervisor
Norwalk, CA job
Job Details Norwalk Office - Norwalk, CA Long Beach Office - Long Beach, CA Full Time $105000.00 - $105000.00 Salary/year Description
HYC is one of the largest youth services providers in Southeast Los Angeles County. We are proud to announce that in the last year, we served 13,000 children, youth and adults.
Since 1971, HYC has eliminated barriers to self-sufficiency by empowering Southeast Los Angeles and Long Beach youth and families.
The mission of Helpline Youth Counseling (HYC) is to help build individual, family, and community health, well-being, prosperity, and equity. HYC serves clients and community members with trauma-informed, strength-based, person-centered prevention, early intervention, education, and treatment services.
Duties and Responsibilities:
Provide clinical supervision to all counseling staff/interns and their programs.
Provide weekly group and individual clinical supervision to pre-licensed Masters level staff who are working towards licensure.
Provide weekly clinical group supervision to paraprofessional counseling staff.
Provide consultation, training, and support to all counseling staff.
Develop and implement in-service training for clinical programs and services.
Review clinical documentation (progress notes, treatment plans, Up Front Assessments, etc.)
Responsible for the verification of diagnosis from Axis V.
Develop policies and procedures to ensure quality client services and care.
May provide consultation and support to interns.
May participate in grant development.
Provide clinical supervision at multiple sites.
Attend assigned meetings and perform other related duties as assigned.
Qualifications
REQUIREMENTS:
Master's degree in Social Work (MSW), Clinical Psychology, Marriage and Family Therapy or related mental health/human services field required.
Active license with the California Board of Behavioral Sciences as a Licensed Clinical Social Worker (LCSW) or Licensed Marriage and Family Therapist (LMFT) Licensed in California as a Licensed Clinical Social Worker (LCSW), Marriage and Family Therapist (LMFT) or PhD/PsyD. and an eligible clinical supervisor for registered Associate Social Workers and Marriage and Family Therapist Associates required.
Minimum of three (3) years of clinical experience as a licensed clinician in a mental health setting.
Knowledge and experience in individual, group and family therapy methods.
Verification of 6 hours of Clinical Supervision training CEUs
Ability to successfully pass a TB screening test.
Proof of U.S. citizenship or permanent residence
Willingness to work a flexible schedule and on weekends.
Valid California state driver's license.
Current auto insurance, and a good driving record.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made, if requested, to enable individuals with disabilities to perform the essential functions.
HYC, INC. IS AN EQUAL OPPORTUNITY EMPLOYER. EMPLOYMENT CONSIDERATION IS MADE WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, GENDER IDENTITY, GENDER EXPRESSION, SEXUAL ORIENTATION, MARITAL STATUS, NATION ORIGIN, ANCESTRY, MILITARY OR VETERAN STATUS, INCLUDING PHYSICAL OR MENTAL DISABILITIES OR ANY OTHER LEGALLY PROTECTED STATUS.
In-Home Outreach Counselor
Long Beach, CA job
Job Details Long Beach Office - Long Beach, CA Commerce Office - Los Angeles, CA Contractor $35.37 - $35.37 HourlyDescription
In-Home Outreach Clinician, Family Preservation Program
Under the direction of the Family Preservation Program Manager, the In Home Outreach Clinician will:
· Complete a thorough and comprehensive intake and assessment with each family to evaluate specific needs and coordinate all systems of care
· Provide one-hour, in-home counseling and clinical case management sessions to families in and around Service Area 7 once per week, at minimum.
· Conduct unannounced visits and child follow-up sessions, as needed, to ensure child safety.
· Arrange and attend the Multidisciplinary Case Planning Committee Meeting for each family in treatment.
· Provide appropriate resources/referrals to families to assist with court mandates and/or assist with each familys needs, as well as follow-up on progress.
· Collaborate with the Department of Children and Family Services Childrens Social Worker to assist in accomplishing case plan goals and outcomes for families.
· Maintain accurate and timely documentation of all job related activities including weekly progress notes, assessments, monthly reports, treatment plans, and other DCFS correspondence.
· Attend weekly individual and group supervision, as well as, individual and team program meetings.
· Conduct one-time Family Preservation Assessment Services with parents involved with DCFS
· Other duties as assigned.
Qualifications
REQUIREMENTS:
· Master's Degree in social work, counseling, or related field (or in the process of obtaining Masters Degree and approved to begin practicum).
· Current license (or on track to obtaining licensure) from the Board of Behavioral Sciences as an Associate Social Worker, Marriage and Family Therapist, or Professional Clinical Counselor.
· Ability to work a flexible schedule, including some weekends and evenings
· Permanent U.S. residency or citizenship.
· Vehicle for use to conduct in-home sessions
· Valid California Drivers license, current auto insurance, and good driving record.
· Ability to pass background check and criminal clearance.
PREFERRED QUALIFICATIONS:
· Three years experience in conducting individual, group, and family therapy with children and families.
· Bilingual in English and Spanish
· Experience in working in a community based organization.
· Knowledge of Southeast Los Angeles County.
· Trained in facilitating parenting skills groups.
ICMS Case Manager
Los Angeles, CA job
Job Details Commerce Office - Los Angeles, CA Full Time $27.56 - $27.56 HourlyDescription
Under the supervision of the Homeless Services Manager, the Intensive Case Management Services Case Manager provides high quality case management services to clients eligible for permanent housing through the Housing for Health (HFH) program. The intensive case manager shall serve as the central point of contact for clients, as they navigate the transition from person experiencing homelessness to tenant living within the community. Specifically, he/she will:
This position has a location of Commerce Ca.
RESPONSIBILITIES:
Conduct initial and quarterly housing/ activities of daily living assessments.
Develop and implement an individualized care plan, in collaboration with the client, based on the housing acuity assessment and activities of daily living assessment.
Write detailed case notes in G.I.R.P. format
Maintain updated calendar with client visit locations and times
Develop professional relationships with clients and maintain a case load of 15-20 participants.
Provide housing retention and housing navigation services.
Conduct regular face-to-face home visits and check in meetings with clients at interim housing, shelters, and street locations
Ensure that clients are linked to health, mental health, and substance use services as needed.
Assist clients with obtaining employment, and/or establishing benefits, and/or educational opportunities.
Assist clients with maintaining medication and treatment regimens including accompanying clients to appointments with health, mental health, and other care providers.
Utilize a harm reduction, client focused and strengths based model.
Provide ongoing case management services that will ensure successful permanent housing, decrease social isolation, and prevent relapse risks.
Respond to urgent requests for assistance from clients or landlords
Participate in all meetings with clinical supervisors, collaborative agencies, and other community meetings as directed.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge surrounding poverty, homelessness and social factors involved.
Ability to understand the needs of formerly homeless people with disabilities and to develop collaborative goals towards greater self-sufficiency and independence in the greater community.
Ability to work flexible schedule, including some overtime as needed.
Knowledgeable about services and resources for homeless and low-income individuals throughout Los Angeles County.
Knowledge of the dynamics of chemical dependency, mental disorders and the effects of homelessness and ability to conduct workshops for residents on these subjects.
Bilingual in English/Spanish preferred.
Skilled in use of Microsoft Windows, Microsoft Office (Word, Excel, Access, PowerPoint, and G-Mail), and HMIS Homeless Management Information System.
Must demonstrate excellent written and verbal communication skills.
Qualifications
REQUIRMENTS:
High School Diploma or GED (required)
Bachelor's degree in behavioral health and/or a minimum of 2 years of case management and outreach directly tied to homelessness.
Possess a valid California driver's license and have access to a properly registered vehicle.
Ability to pass a background check and criminal clearance
Ability to successfully pass a TB screening test.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made, if requested, to enable individuals with disabilities to perform the essential functions.
HYC, INC. IS AN EQUAL OPPORTUNITY EMPLOYER. EMPLOYMENT CONSIDERATION IS MADE WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, GENDER IDENTITY, GENDER EXPRESSION, SEXUAL ORIENTATION, MARITAL STATUS, NATION ORIGIN, ANCESTRY, MILITARY OR VETERAN STATUS, INCLUDING PHYSICAL OR MENTAL DISABILITIES OR ANY OTHER LEGALLY PROTECTED STATUS.
Domestic Violence Case Manager
Whittier, CA job
Domestic Violence Case Manager/Counselor
Helpline Youth Counseling (HYC), a nonprofit agency has been providing youth services in Southeast Los Angeles County since 1971 with a primary purpose of providing therapeutic counseling and assistance to at-risk, low-income children, youth and their families.
DUTIES AND RESPONSIBILITIES: Under the direct supervision of the Family Services Manager, the Domestic Violence Case Manager/Counselor will:
Be responsible for the coordination, planning, implementation and execution of the California Office of Emergency Services (CalOES) domestic violence program and its services.
Provide victims of domestic violence, gang violence, or human trafficking with a comprehensive array of services, which will include assessments, case management, domestic violence education, parent education, linkages, resources, advocacy, life skills, shelter assistance, counseling, employment activities, and financial literacy.
Provide one-on-one counseling sessions and group sessions, both telehealth and in-person.
Services to be provided throughout the communities of Service Area 7 and 8, which can be provided out of HYCs Whittier, Commerce, and/or Long Beach offices.
Provide outreach through community events or other agency events to promote services.
Provide workshops or presentations to provide awareness and education to the community.
Maintain case file and provide accurate and timely documentation within three (3) business days of service unless a crisis occurs, in which, documentation will be required within 24 hours.
Demonstrate strong oral and written communications skills, including a sound foundation in English grammar, spelling, and punctuation.
Adhere to and promote HYCs mission and values.
Acts as a role model to others exhibiting high degree of professionalism and ability to work with diverse populations and respect cultural diversity.
Capacity to be discreet and a demeanor to maintain confidentiality relating to client and personnel information.
Adaptive, multi-tasking ability, and ability to easily transition from one task to the next.
Great work ethic demonstrated by reliability, punctuality, professionalism, diligence, and strong follow-up skills.
Attend or complete all necessary trainings and any required internal or external meetings.
Attend required supervision with program manager and clinical supervisor.
Other related duties as assigned.
Qualifications
REQUIREMENTS:
Bachelors degree in a human services field or equivalent combination of education and relevant work experience.
Minimum three years of experience and knowledge of, and/or experience working with victims of human trafficking, sexual assault, domestic violence, or other victim populations (e.g. gang/immigrant/refugee populations)
Superb planning and organizational skills with a proven track record for strategic planning and execution and attention to detail.
Ability to succeed independently within a fast-paced, dynamic, and sometimes unpredictable work environment.
Competency to work with the various ethnic/cultural groups in the target area/community.
Ability to work a flexible schedule, including evenings and weekends.
Great work ethic demonstrated by reliability, punctuality, professionalism, diligence, and strong follow-up skills.
U.S. Citizenship or permanent resident status.
Valid Class C drivers license. Current auto insurance coverage and good driving record.
Ability to successfully pass a TB screening test and Live Scan fingerprinting
Ability to pass background check and criminal clearance.
PREFFERRED QUALIFICATIONS:
Bilingual in English and Spanish.
Certification in the 40-hour DV advocate training
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made, if requested, to enable individuals with disabilities to perform the essential functions.
HYC, INC. IS AN EQUAL OPPORTUNITY EMPLOYER. EMPLOYMENT CONSIDERATION IS MADE WITHOUT REGARD TO AGE, RACE, COLOR RELIGION, GENDER, GENDER IDENTITY, GENDER EXPRESSION, SEXUAL ORIENTATION, MARITAL STATUS, NATION ORIGIN, ANCESTRY, MILITARY OR VETERAN STATUS, INCLUDING PHYSICAL OR MENTAL DISABILITIES OR ANY OTHER LEGALLY PROTECTED STATUS.
Lead Case Manager
Norwalk, CA job
Job Details Norwalk Office - Norwalk, CA Commerce Office - Los Angeles, CA; HYC Main Office Headquarters - Whittier, CA; Long Beach Office - Long Beach, CA Full Time $27.00 - $27.00 HourlyDescription
HYC is one of the largest youth services providers in Southeast Los Angeles County. We are proud to announce that in the last year, we have served over 13,000 children, youth, and adults.
Since 1971, HYC has eliminated barriers to self-sufficiency by empowering Southeast Los Angeles and Long Beach youth and families.
The mission of Helpline Youth Counseling (HYC) is to help build individual, family, and community health, well-being, prosperity, and equity. HYC serves clients and community members with trauma-informed, strength-based, person-centered prevention, early intervention, education, and treatment services.
This position is for a collaborative grant Project called Thriving Together between Helpline Youth Counseling (HYC) Agency and academic partner Azusa Pacific University (APU) funded by the California Community Foundation (CCF).
Project Thriving Together seeks to support service expansion and capacity building of behavioral health community entities that serve young adult populations with co-occurring substance use and mental health complexities in under-resourced areas of Los Angeles County.
HYC has an immediate opening for a full-time Thriving Together Lead Case Manager who will be responsible for providing care to participants that promotes resilience and support, lifestyle changes, member skill development and self-management.
Role Duties
Provides specialized case management to ensure their co-occurring mental, social and substance use needs are adequately identified and addressed through skill development/management and community linkages-connections.
Assist with increasing local level outreach to community locations in Southeast Los Angeles County serving and supporting the young adult population, including drop-in mental health centers, temporary housing shelters, continuation schools, community colleges, adult schools, law enforcement settings, and service sites including access centers.
Provides culturally and linguistically appropriate communication and information to engage clients.
The LCM will coordinate mental health/SUD care services, provide mental health/SUD education, and facilitate care in a timely manner.
Maintain accurate and timely documentation of all job-related activities.
Coordinate with external care providers and entities providing the clients with some level of care.
Will be required to participate in required training and clinical supervision.
Must have excellent organizational skills and must complete all required reports and documentation in a timely manner.
Participate in weekly clinical supervision or case conferences that may include other members of interdisciplinary team.
Performs other duties as assigned by supervisor.
Qualifications
REQUIREMENTS:
Bachelors' degree in the behavioral sciences.
One (1) year's full-time work experience in community-based services field.
Permanent U.S. residency or citizenship.
Ability to pass criminal clearance background check.
Ability to successfully pass a TB screening test.
Proof of U.S. citizenship or permanent residence.
Willingness to work a flexible schedule, including evenings.
Current auto insurance, and a good driving record.
Valid California state driver's license.
Ability to manage multiple tasks, projects and priorities.
Excellent administrative and verbal skills.
PREFERRED QUALIFICATIONS:
Experience in working within the Southeast Region of Los Angeles County and a familiarity with the population of the area.
Experience in networking with school and community agencies in providing client care services programs.
Experience in working in a community-based organization.
Excellent verbal and written communications skills preferred in both English and Spanish.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made, if requested, to enable individuals with disabilities to perform the essential functions.
HYC, INC. IS AN EQUAL OPPORTUNITY EMPLOYER. EMPLOYMENT CONSIDERATION IS MADE WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, GENDER IDENTITY, GENDER EXPRESSION, SEXUAL ORIENTATION, MARITAL STATUS, NATION ORIGIN, ANCESTRY, MILITARY OR VETERAN STATUS, INCLUDING PHYSICAL OR MENTAL DISABILITIES OR ANY OTHER LEGALLY PROTECTED STATUS.