What does a personal service manager do?
Personal service managers must have skills in communication, listening, problem-solving, tact, diplomacy, confidence, and patience. They oversee services, ensure that business needs are being met, supervise associates in customer service, and provide customer assistance. This career pays anywhere from $32K to $140K per year, and it requires a bachelor's, associate's, or even master's degree in business administration,
Personal service manager responsibilities
Here are examples of responsibilities from real personal service manager resumes:
- Assist in managing Medicaid funds and monitor ISP services and expenditures
- Generate monthly productivity evaluations and manage payroll.
- Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
- Display professional and good sportsmanship at all times to ensure that all guidelines for the NCAA are adhered.
- Perform assessments of clients following Medicaid and state regulations.
- Ensure data and adjustments complete timely to ensure proper payroll processing.
- Serve as player liaison to include monitoring player accountability per NCAA guidelines and providing motivation and stability within the team environment.
- Identify opportunities for improving the quality of service delivery methods and procedures; review with appropriate management staff; implement improvements.
- Direct VIP customers to the right personal wealth manager.
- Detail-Orient, efficient and organize professional with extensive experience in accounting system QuickBooks and Microsoft office.
Personal service manager skills and personality traits
We calculated that 29% of Personal Service Managers are proficient in Patient Care, Customer Service, and Product Knowledge. They’re also known for soft skills such as Leadership skills, Management skills, and Time-management skills.
We break down the percentage of Personal Service Managers that have these skills listed on their resume here:
- Patient Care, 29%
Raised the patient satisfaction scores and maintained high rankings by instituting hourly rounding, patient care boards and bedside report.
- Customer Service, 17%
Trained customer service representatives and supervisor to attain corporate goals for rapid and effective response rates.
- Product Knowledge, 13%
Trained and assisted sales staff on selling, product knowledge, and loss prevention.
- Performance Evaluations, 10%
Conducted performance evaluations with branch personnel.
- Payroll, 8%
Ensured data and adjustments completed timely to ensure proper payroll processing.
- Sales Floor, 3%
Handled operational management on sales Floor.
Common skills that a personal service manager uses to do their job include "patient care," "customer service," and "product knowledge." You can find details on the most important personal service manager responsibilities below.
Leadership skills. To carry out their duties, the most important skill for a personal service manager to have is leadership skills. Their role and responsibilities require that "top executives must be able to shape and direct an organization by coordinating policies, people, and resources." Personal service managers often use leadership skills in their day-to-day job, as shown by this real resume: "oversee patient care flow while redirecting and allocating resources in collaboration with unit leadership. "
Time-management skills. This is an important skill for personal service managers to perform their duties. For an example of how personal service manager responsibilities depend on this skill, consider that "top executives do many tasks concurrently to ensure that their work gets done and that the organization meets its goals." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a personal service manager: "utilize strong project management abilities to ensure multiple projects finish on time, budget, and above expectations. ".
Communication skills. personal service manager responsibilities often require "communication skills." The duties that rely on this skill are shown by the fact that "top executives must be able to convey information clearly and persuasively." This resume example shows what personal service managers do with communication skills on a typical day: "managed daily duties including inventory control, display merchandising, buyer communication, sales people hiring and training and driving business. "
Problem-solving skills. A commonly-found skill in personal service manager job descriptions, "problem-solving skills" is essential to what personal service managers do. Personal service manager responsibilities rely on this skill because "top executives need to identify and resolve issues within an organization." You can also see how personal service manager duties rely on problem-solving skills in this resume example: "monitored all customer complaints and resolved it according to dealer guidelines. "
The three companies that hire the most personal service managers are:
Compare different personal service managers
Personal service manager vs. Spa coordinator
Spa coordinators greet customers, escort guests to the treatment areas, and handle correspondence. They also promote their spa services, ensure smooth spa operations, and answer all customer inquiries as much as possible. They direct communication about spa services to guests and arrange the activities for them. It is their responsibility to ensure the high-quality of their spa services and high-level satisfaction for their customers.
There are some key differences in the responsibilities of each position. For example, personal service manager responsibilities require skills like "community involvement," "patient care," "performance evaluations," and "ob." Meanwhile a typical spa coordinator has skills in areas such as "reservations," "booking," "front desk," and "cleanliness." This difference in skills reveals the differences in what each career does.
The education levels that spa coordinators earn slightly differ from personal service managers. In particular, spa coordinators are 2.2% less likely to graduate with a Master's Degree than a personal service manager. Additionally, they're 0.7% less likely to earn a Doctoral Degree.Personal service manager vs. Airflight attendants supervisor
A Manager Stylist is responsible for supervising cosmetology services and ensuring that the salon is clean, organized, and well-staffed. They ensure the creation of a welcoming environment for clients.
Each career also uses different skills, according to real personal service manager resumes. While personal service manager responsibilities can utilize skills like "community involvement," "patient care," "customer service," and "product knowledge," airflight attendants supervisors use skills like "safety standards," "car wash," "student attendance," and "cpr."
Average education levels between the two professions vary. Airflight attendants supervisors tend to reach similar levels of education than personal service managers. In fact, they're 0.0% more likely to graduate with a Master's Degree and 0.7% less likely to earn a Doctoral Degree.Personal service manager vs. Caddy master
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a personal service manager is likely to be skilled in "community involvement," "patient care," "product knowledge," and "performance evaluations," while a typical caddy master is skilled in "pro shop," "golf carts," "outside operations," and "golf clubs."
When it comes to education, caddy masters tend to earn similar degree levels compared to personal service managers. In fact, they're 1.3% less likely to earn a Master's Degree, and 0.9% less likely to graduate with a Doctoral Degree.Personal service manager vs. Manager stylist
Even though a few skill sets overlap between personal service managers and managers stylist, there are some differences that are important to note. For one, a personal service manager might have more use for skills like "community involvement," "patient care," "performance evaluations," and "ob." Meanwhile, some responsibilities of managers stylist require skills like "bank deposits," "scheduling appointments," "client consultations," and "retail sales. "
In general, managers stylist hold similar degree levels compared to personal service managers. Managers stylist are 0.1% more likely to earn their Master's Degree and 0.7% less likely to graduate with a Doctoral Degree.Types of personal service manager
Updated January 8, 2025
