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Become A Personal Shopper

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Working As A Personal Shopper

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $83,158

    Average Salary

What Does A Personal Shopper Do At Hy-Vee Food Stores

* Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
* Makes an effort to learn customers' names and to address them by name whenever possible.
* Assists customers by:
* escorting them to the products they're looking for
* securing products that are out of reach
* loading or unloading heavy items
* making note of and passing along customer suggestions or requests
* performing other tasks in every way possible to enhance the shopping experience
* Answers the telephone and emails promptly and provides friendly, helpful service to customers who call.
* Accurately selects groceries ordered online by customers.
* Selects highest quality produce, meat, and other fresh products.
* Select, scan, and bag items from all temperature zones.
* Tender customer orders through POS and charge the customer's credit card.
* Upon gathering orders, place in storage at proper temperature and promptly retrieve from storage prior to customer's arrival.
* Ensure products maintain proper temperature through the entire process.
* Cart to and place in holding area for pick-up.
* Lift, carry, and load groceries into customer vehicle.
* Adheres to company policies and individual store guidelines.
* Reports to work when scheduled and on time.
* Secondary Duties and Responsibilities:
* Performs other job-related duties and special projects as required

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How To Become A Personal Shopper

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Personal Shopper jobs

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Personal Shopper Demographics

Gender

  • Female

    75.3%
  • Male

    22.5%
  • Unknown

    2.2%

Ethnicity

  • White

    79.1%
  • Hispanic or Latino

    12.0%
  • Asian

    6.4%
  • Unknown

    1.7%
  • Black or African American

    0.9%
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Languages Spoken

  • Spanish

    51.3%
  • French

    17.9%
  • Italian

    6.0%
  • German

    4.3%
  • Russian

    3.4%
  • Arabic

    3.4%
  • Hindi

    1.7%
  • Hebrew

    1.7%
  • Turkish

    0.9%
  • Romanian

    0.9%
  • Gujarati

    0.9%
  • Dutch

    0.9%
  • Korean

    0.9%
  • Tahitian

    0.9%
  • Norwegian

    0.9%
  • Armenian

    0.9%
  • Cantonese

    0.9%
  • Tibetan

    0.9%
  • Bengali

    0.9%
  • Tagalog

    0.9%
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Personal Shopper

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Personal Shopper Education

Personal Shopper

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Top Skills for A Personal Shopper

ClientListMonthlySalesGoalsCustomersOnlineOrdersProductKnowledgeOnlineGroceryOrdersEnsureCustomerSatisfactionSelectSalesFloorCreditCardClientBaseEffectiveCommunicationSkillsHighEndPhoneCallsMenCustomerRelationsFulfillFashionTrendsSpecialEventsPOSFashionShows

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Top Personal Shopper Skills

  1. Client List
  2. Monthly Sales Goals
  3. Customers Online Orders
You can check out examples of real life uses of top skills on resumes here:
  • Created and managed a client list as a Taste personal shopper.
  • Achieved or exceed monthly sales goals by daily monitoring of sales, financial, budgetary reports and sales floor activity.
  • job duties include picking and staging customers online orders then delivering the product to the customers cars.
  • Shared product knowledge with customers while making personal recommendations.
  • Process online grocery orders daily in a fast-paced environment.

Top Personal Shopper Employers

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