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Become A Personal Shopper

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Working As A Personal Shopper

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $80,356

    Average Salary

What Does A Personal Shopper Do

Retail sales workers include both those who sell retail merchandise, such as clothing, furniture, and cars, (called retail salespersons) and those who sell spare and replacement parts and equipment, especially car parts (called parts salespersons). Both types of workers help customers find the products they want and process customers’ payments.

Duties

Retail sales workers typically do the following:

  • Greet customers and offer them assistance
  • Recommend merchandise based on customers’ wants and needs
  • Explain the use and benefit of merchandise to customers
  • Answer customers’ questions
  • Show how merchandise works, if applicable
  • Add up customers’ total purchases and accept payment
  • Inform customers about current sales, promotions, and policies about payments and exchanges

The following are examples of types of retail sales workers:

Retail salespersons work in stores where they sell goods, such as books, cars, clothing, cosmetics, electronics, furniture, lumber, plants, shoes, and many other types of merchandise.

In addition to helping customers find and select items to buy, many retail salespersons process the payment for the sale, which typically involves operating cash registers.

After taking payment for the purchases, retail salespersons may bag or package the purchases.

Depending on the hours they work, retail salespersons may have to open or close cash registers. This includes counting the money in the register and separating charge slips, coupons, and exchange vouchers. They may also make deposits at a cash office.

For information about other workers who receive and disburse money, see the profile on cashiers.

In addition, retail salespersons may help stock shelves or racks, arrange for mailing or delivery of purchases, mark price tags, take inventory, and prepare displays.

For some retail sales jobs, particularly those involving expensive and complex items, retail sales workers need special knowledge or skills. For example, those who sell cars must be able to explain the features of various models, manufacturers’ specifications, different types of options on the car, financing available, and the details of associated warranties.

In addition, retail sales workers must recognize security risks and thefts and understand their organization’s procedures for handling thefts—procedures that may include notifying security guards or calling police.

Parts salespersons sell spare and replacement parts and equipment, especially car parts. Most work in either automotive parts stores or automobile dealerships. They take customers’ orders, inform customers of part availability and price, and take inventory.

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How To Become A Personal Shopper

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Personal Shopper Jobs

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Personal Shopper Career Paths

Personal Shopper
Stylist Educator Case Manager
Account Manager
5 Yearsyrs
Fashion Stylist Creative Director Marketing Communications Manager
Brand Manager
5 Yearsyrs
Delivery Driver Service Technician Operations Manager
Business Development Manager
9 Yearsyrs
Manager Store Manager General Manager
Center Manager
6 Yearsyrs
Sales Consultant Sales Manager
Director Of Sales
10 Yearsyrs
Personal Stylist Sales Manager Director Of Sales
Director Of Sales And Marketing
9 Yearsyrs
Sales Consultant Senior Sales Representative Account Executive
District Sales Manager
7 Yearsyrs
Assistant Store Manager Sales Consultant Business Developer
Entrepreneur
5 Yearsyrs
Produce Clerk Delivery Driver Sales Consultant
Internet Sales Manager
6 Yearsyrs
Teller Office Manager Branch Manager
Market Manager
7 Yearsyrs
Visual Merchandiser Merchandise Coordinator Assistant Buyer
Merchandising Manager
5 Yearsyrs
Fashion Stylist Specialist Account Manager
National Account Manager
8 Yearsyrs
Photographer Specialist Account Manager
Relationship Manager
6 Yearsyrs
Visual Merchandiser Merchandiser Account Manager
Sales Account Manager
6 Yearsyrs
Produce Clerk Merchandiser Account Manager
Sales And Marketing Manager
6 Yearsyrs
Delivery Driver Sales Consultant
Sales Manager
5 Yearsyrs
Teller Service Representative Account Executive
Sales/Marketing
5 Yearsyrs
Stylist Office Manager Account Manager
Senior Account Manager
7 Yearsyrs
Photographer Delivery Driver Sales Consultant
Territory Manager
7 Yearsyrs
Manager General Manager Account Executive
Territory Sales Manager
7 Yearsyrs
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Do you work as a Personal Shopper?

Help others decide if this is a good career for them

Do you work as a Personal Shopper?

Personal Shopper Demographics

Gender

Female

74.6%

Male

23.0%

Unknown

2.3%
Ethnicity

White

61.4%

Hispanic or Latino

16.6%

Black or African American

11.5%

Asian

7.0%

Unknown

3.6%
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Languages Spoken

Spanish

50.0%

French

20.0%

German

4.4%

Russian

3.3%

Arabic

3.3%

Italian

2.2%

Polish

2.2%

Turkish

1.1%

Romanian

1.1%

Gujarati

1.1%

Hindi

1.1%

Dutch

1.1%

Korean

1.1%

Tahitian

1.1%

Armenian

1.1%

Thai

1.1%

Cantonese

1.1%

Tibetan

1.1%

Bengali

1.1%

Tagalog

1.1%
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Personal Shopper Education

Schools

Fashion Institute of Technology

18.3%

Fashion Institute of Design and Merchandising

7.1%

Kirkwood Community College

7.1%

University of Phoenix

5.9%

Academy of Art University

4.7%

New York University

4.7%

Columbia College Chicago

4.7%

Suffolk County Community College

4.7%

Kean University

4.1%

Orange Coast College

4.1%

Bergen Community College

4.1%

Indiana University Bloomington

4.1%

Howard University

3.6%

Full Sail University

3.6%

Austin Community College

3.6%

University of Kansas

3.6%

Syracuse University

3.0%

University of San Francisco

3.0%

Central Piedmont Community College

3.0%

Michigan State University

3.0%
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Majors

Business

19.7%

Specialized Sales And Merchandising

8.6%

Marketing

7.5%

Psychology

7.3%

Graphic Design

7.1%

Communication

6.2%

Accounting

4.6%

Criminal Justice

4.3%

English

3.9%

Liberal Arts

3.7%

General Studies

3.6%

Health Care Administration

3.3%

Management

3.2%

Medical Assisting Services

3.2%

Computer Science

2.9%

Fine Arts

2.6%

Nursing

2.6%

Photography

2.0%

Education

2.0%

Apparel And Textiles

1.7%
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Degrees

Bachelors

38.5%

Other

34.4%

Associate

15.6%

Masters

5.3%

Certificate

4.6%

Diploma

1.2%

License

0.3%

Doctorate

0.2%
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How Would You Rate The Salary Of a Personal Shopper?

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Top Skills for A Personal Shopper

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  1. Online Grocery Orders
  2. New Merchandise
  3. Sales Goals
You can check out examples of real life uses of top skills on resumes here:
  • Process online grocery orders daily in a fast-paced environment.
  • Worked closely with the Director to track inventory levels and ordered new merchandise as required.
  • Served as a salesperson using effective communication skills as an individual and among associates to achieve common sales goals.
  • Assisted shoppers with selection and purchase of Contemporary apparel.
  • Established and maintained long-term client relationships through customer satisfaction and product knowledge

What is it like to work as a Personal Shopper

4.0

Bridge specialist ( sell high brand)

May 23, 2019 on Zippia

What was your job title?

Personal Shopper.. Show More

What do you like the most about working as Personal Shopper?

When the person allows, I love working with people. I've done it my whole life.Especially when I'm able to make them happy and we're able to find them what they needed and they hate to shop. That makes me happy ,then they only want to do business with me... Show More

What do you NOT like?

When there rude and they don't realize that we're I work that helping them is are job... Show More

How Would You Rate Working As a Personal Shopper?

Are you working as a Personal Shopper? Help us rate Personal Shopper as a Career.

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