Personal shopper job description

Open walk-in interviews available every Thursday from 1pm - 3pm and Saturday from 1pm - 3pm.

Apply now and complete a video interview at your convenience!

Lunds & Byerlys Wayzata is currently hiring for a vibrant and outgoing part-time In-Store Personal Shopper to create a sensational shopping experience for our customers! This position works a part-time schedule of 28-39.5 hours a week and earns a competitive wage of $16.00 - $18.00/hr.

We operate 7 days/week and are open from 6:00am-10:00pm . For this position the employee would be scheduled a range of shifts between 7:00am to 8:00pm.

In addition to competitive pay and our exceptional culture , we offer this customer service position the following benefits and perks :

• Flexible scheduling
• PTO (paid time off)
• Pay on demand
• Ancillary benefits of dental, vision, life insurance, and accidental coverage (varies by location)
• Tuition reimbursement and scholarships
• 10% employee and family discount
• Ongoing trainings and leadership development opportunities
• Community and volunteer programs
• Employee referral bonus
• Product samplings
• Chance to be nominated as a brand champion!

IN-STORE PERSONAL SHOPPER RESPONSIBILITIES

Our In-Store Personal Shoppers are responsible for a wide variety of tasks such as:

• Providing exceptional customer service through our online shopping portal
• Selecting products as requested by customers
• Communicating with customers when ordered products are not in stock
• Packing and loading orders into customer's vehicles

OUR IDEAL IN-STORE PERSONAL SHOPPER

• Team player - steps in to assist when and where as needed
• Respectful - empathetic and appreciative of our customers and team
• Innovative - implements trending and forward-thinking retail solutions
• Hospitable - provides a friendly face and welcoming environment

ABOUT LUNDS & BYERLYS

Family-owned for over 80 years, Lunds & Byerlys is a grocery retailer rooted in the family tradition of quality, value, and service . Not only do we offer convenient, healthy, and contemporary delectables, we believe in giving our grocery customers the same personal attention and exceptional value we would expect for our own family. Our employees are chosen for their expertise and dedication in giving our grocery customers the best shopping experience possible. Which is why we offer competitive wages, great benefits and perks, and an amazing company culture.

Are you trustworthy? Do you present yourself in a professional manner? Are you a team player? Do you have effective communication skills, both verbal and written? Do you thrive in a fast-paced and ever-changing environment? If you have the desire and ability to create meaningful and memorable moments for our customers , give us the chance to review your information.

ARE YOU READY TO JOIN OUR TEAM?

If you are excited about this customer service opportunity, don't delay. Apply today using our mobile friendly online application !

Job Posted by ApplicantPro

You will join a high-energy and fast-paced team that supports Lowes Foods To Go - our online ordering program that guests call "life-changing". As a Personal Shopper, you will be responsible for masterfully and efficiently picking orders for your guests, and over time, building relationships with guests so you can understand their needs and preferences. This position will give you an opportunity to be directly involved in the company's fastest-growing sales channel and you will get hands-on experience in the areas of eCommerce, logistics, information technology, customer service, and grocery retail. You will also support creative marketing and outreach programs that help achieve eCommerce goals for your store. The ideal candidate is naturally outgoing and energetic, and is capable of having positive and genuine interactions with Lowes Foods guests.
Responsibilities

1. Pick guests' orders based on operational guidelines and best practices

2. Interact with guests in a genuine, fun, and interactive manner

3. Work efficiently and purposefully when picking, staging, and carrying out orders

4. Properly greet and review orders with guests

5. Effectively and safely handle, bagging, and loading of orders

6. Record any variances on guest pick list

7. Maintain appropriate records applicable to position and LFTG and transmit data as scheduled

8. Perform basic maintenance on hardware and software

9. Maintain LFTG station including all equipment

10. Communicate any service issues with support resources and store management

11. Conduct in-store promotion of program

12. Periodically assist and/or conduct marketing within the community

13. Provide in-store guest service as needed. (bagging, help locating product, cleaning)

14. Maintain a professional appearance and attitude at all times

15. All other duties assigned by management

Qualifications

1. Friendly, energetic, genuine, and outgoing personality

2. Strong people skills with the ability to communicate clearly, professionally, and concisely

3. Ability to work well with others, especially those with differing personalities and viewpoints

4. Ability to lift 25 lbs. consistently and 50 lbs. occasionally

5. Ability to read and understand information and take direction

6. Ability to walk, bend, kneel and stand for extended periods of time

7. Ability to effectively communicate with, and take direction from supervision

8. Ability to work well with (or learn how work well with) computers, handheld Android/iOS devices and Basic Microsoft Office skills

9. Ability to do basic troubleshooting for systems and/or mechanical issues, with the assistance of our Guest Service team

WHO WE ARE

T&C is a family-owned company that builds authentic relationships one interaction at a time through consistent commitment to heartfelt service, relating to people as people (not numbers) and by selling the freshest, highest-quality products available. We have a deep passion for food and people and are always looking for service-minded individuals of all backgrounds to join our community.

WHO YOU ARE

You are genuine and authentic in your interactions both with your customers and co-workers. You thrive in a team environment, take your responsibilities seriously, and always consider the customer in your decisions. You see richness and strength in a diverse workforce and treat others with respect to create a place of belonging for all. You care about your community and the environment. Pursuing knowledge in order to add value and grow is your idea of fun. Oh, and you love food!

WHAT WE OFFER (IN ADDITION TO BEING A FUN PLACE TO WORK)

We have a highly competitive benefits package ($5-$19 weekly medical premiums), vacation/sick time, paid holidays, premium pay rates, an Employee Assistance Program, a discount on virtually everything in our markets, 401(k) plans, profit-sharing and a pension, scholarship program and an employee referral bonus program. Whoa! That's a lot of great stuff!

THE SMALL PRINT WE WANT YOU TO BE AWARE OF

T&C is proud to be an Equal Opportunity Employer. We value a diverse workplace and do not discriminate based on race, color, national origin, religion, gender identity, sexual orientation, age, disability, or any other applicable characteristic protected by law. We invite women, people of color, LGBTQ individuals, members of ethnic minorities, foreign-born residents, and veterans to apply. T&C is a drug-free workplace. All final applicants for employment will be required to successfully pass a drug screening before they are eligible for employment. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

If your experience looks a little different from what we've identified and you think you can thrive in this role, we'd love to learn more about you.

A TYPICAL DAY WILL INCLUDE THE FOLLOWING . . .

* Manages customer grocery orders (via iPad) and keeps complete records of orders
* Pulls various grocery, perishable, frozen or deli items based on customer order(s)
* Ensures orders are accurate
* Communicates with customers as needed relating to order(s)
* Bags and stages items correctly for pick-up by customer to T&C standards
* Delivers order(s) to customers as they are picked up
* Operates iPad so that proper order is picked up and inventory is managed accurately
* Maintains department in a neat, clean, and orderly manner
* Provides excellent customer service
* Stays current with industry trends, standards and changes
* Stays current with all training including online training and professional development opportunities
* Supports and follows all company and department policies and sustainability programs
* Supports and follows all safety and security policies
* Demonstrates attitude of service to co-workers and customers
* Operates within the Company's Core Values, Company Brand and Business Principles

THIS JOB MIGHT BE FOR YOU IF . . .

* Excellent customer service skills
* Must possess an attitude of service to others
* Demonstrates self-discipline and accountability
* Must be accurate and detail-oriented
* Must be a team player, a leader, and a positive role model
* Ability to build and maintain effective relationships and trust with a diverse group of staff, customers, and vendors
* Excellent listening, verbal, and written communication skills
* Commitment to personal and professional development
* Ability to take direction and carry out department tasks and assignments
* Displays excellent work ethic
* Flexibility to work mornings, afternoons, evenings, weekends, and holidays as needed
* Ability to lift and carry 50 lbs
* Ability to be on feet for long periods of time
* Possess full body mobility (bending, stooping, twisting, and reaching) and have excellent manual dexterity
* Ability to work in a temperature-controlled freezer/cooler
* Exemplifies health department standards
* Ability to work in a constant state of alertness and safe manner
* 18 years or older

Entry Level Compensation

USD $17.60/Hr.

Maximum Compensation

USD $24.15/Hr.